Part-Time Front Desk Associate - West Hollywood
18 days ago
Los Angeles
Job DescriptionWe’re looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back. \uD83D\uDCCD Myo - West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069) \uD83D\uDCA1 We’re looking for candidates with availability for 2–3 shifts per week - Available for AM/PM shifts with weekend availability, specifically on Thursday, Friday, and Sunday, with Sunday being mandatory. \uD83D\uDDD3️ Ideal Start Date: March 23, 2026 FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you! Who We Are Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day. Join us in our mission to raise body IQ globally! #FutureproofYourBodyWhat You'll Do • Provide all clients exceptional service and hospitality in line with Myo standards, • Introduce new clients to our service offering with clear, on-brand messaging via phone, walk in, written communication, • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management, • Ensure all claims, invoices, transactions and/or Superbills are submitted and filed accurately., • Maintain clean, consistent client notes for seamless service to each client, • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks, • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned, • Maintain consistent communications with all other FDA and clinic staff to ensure seamless handoff from one shift to the next, • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevantWho We're Looking For, • You have 1+ years of experience working in a customer service and/or hospitality role, • You must be able to work a minimum of 3 shifts per week - Saturdays are a must!, • You care deeply about ensuring positive client interactions and experiences, • You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic, • You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion, • You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients, • You perform your job duties with consideration and care for business driving booking strategies, • You thrive in a fast paced environment, • You are innately curious, always seeking to solve problems, answer questions and better your work product, • You show up as your authentic self day in and day out, making your voice heard, • You prioritize your own physical and mental health so you can show up as your best version in the workplaceMyo Benefits + Perks, • Complimentary Staff Treatment Sessions, • Sales Commission, • 401k Program with a Company Match, • Cell Phone Allowance, • Bonus payout for referral of new team members, • Clinic closures on certain holidays, • Sick Time, • Pet Insurance, • Erewhon Corporate Membership Program