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Job DescriptionPosition Overview The Vice President of Employee Health Services acts as the chief clinical executive within our organization’s Employee Health & Wellness division, offering leadership across all clinical operations related to Corporate Care and Employee Health. This physician leader is tasked with developing, standardizing, and enhancing clinical protocols, quality systems, safety measures, and ensuring adherence to regulatory standards. Additionally, the VP plays a crucial role in business development by serving as the clinical authority who engages with external clients and oversees all corporate care contracts. This position encompasses a balance of 50% active clinical practice and 50% administrative and strategic leadership, ensuring both direct clinical excellence and comprehensive oversight of system-wide initiatives. The VP collaborates closely with the Senior Vice President of Corporate Care/Employee Health and supervises the clinical staff within Employee Health Services. This role requires collaboration with operational, HR, Legal, Risk, and executive stakeholders, acting as the primary clinical liaison both internally and externally. Reporting Structure • The Vice President of Employee Health Services reports directly to the Executive Vice President of Physician Services.Qualifications, • MD or DO with an active or eligible medical license in New Jersey., • Board certification is required, with a strong preference for Occupational Medicine., • A minimum of 5 years in senior clinical leadership roles within Occupational Medicine or Employee Health., • At least 5 years of clinical practice in Occupational Medicine following residency., • DOT Medical Examiner certification or the ability to obtain it within six months., • MRO certification or the ability to secure it within six months., • Preferred advanced administrative or executive training (MPH, MBA, MHA, MPA, or equivalent)., • Proven success in leading multi-site teams, clinical operations, and regulatory initiatives., • Demonstrated history of quality improvement, standardization, and operational transformation.Key ResponsibilitiesExecutive Clinical Leadership, • Provides strategic clinical guidance and leadership for all Employee Health & Occupational Medicine services, ensuring alignment with the organization’s mission, regulatory standards, and priorities., • Acts as the clinical executive liaison to senior leadership, regional leaders, Human Resources, Legal, Risk Management, Infection Prevention, and external employer clients., • Leads the creation, approval, and implementation of clinical policies, protocols, practice standards, and workflows across the system.Clinical Oversight & Quality, • Ensures the high-quality delivery of all occupational and employee health services, including but not limited to:, • Pre-employment and post-offer medical evaluations., • Management and assessment of Workers’ Compensation injuries., • Fit-for-duty evaluations., • Return-to-work assessments., • Evaluation and follow-up for bloodborne pathogen exposure., • Compliance with immunizations, infectious disease surveillance, respirator clearances, and drug and alcohol testing (this list is illustrative, not exhaustive)., • Establishes clinical quality dashboards, KPIs, and performance improvement initiatives to promote safety, standardization, reliability, and regulatory compliance., • Ensures adherence to OSHA, CDC, NJDOH, ADA, DOT, Joint Commission, and all relevant state and federal regulations.Provider Leadership, • Directly oversees physicians and the Director of Clinical Services, with Advanced Practice Providers reporting through the Director across regional hubs., • Responsible for recruiting and retaining top talent to maintain clinical excellence across all locations., • Manages credentialing, privileging, competency assessments, and compliance with scope of practice., • Encourages a culture of accountability, professional growth, high performance, and excellence.Clinical Practice (50% FTE), • Maintains an active clinical practice, conducting various occupational and employee health evaluations and serving as the clinical escalation point for complex or sensitive cases., • Models evidence-based, efficient, and service-oriented clinical care.Innovation, Trends & Best Practices, • Stays informed about and integrates emerging trends in Occupational Medicine, Employee Health, population health, regulatory policies, and healthcare delivery., • Identifies and advocates for innovative models, technologies, and process enhancements to improve service quality, automation, efficiency, and the overall client/employee experience., • Paid Time Off, including vacation, holidays, and sick leave., • Retirement Plans., • Medical and Prescription Drug Insurance., • Dental and Vision Insurance., • Disability and Life Insurance., • Paid Parental Leave., • Tuition Reimbursement., • Support for Student Loan Planning., • Flexible Spending Accounts., • Wellness Programs., • Voluntary Benefits (e.g., Pet Insurance)., • Community and Volunteer Opportunities., • Discounts through our partners, including local sports teams and services. Our organization strives to make a significant impact in local communities throughout the region. From enhancing the health of local residents to creating educational and career opportunities, our efforts greatly benefit the state. We recognize the evolving needs of residents, whether that involves improving the coordination of care for complex health conditions or enhancing community health through local programs and education.

management consulting methodologiesstrategic analysisbusiness process improvementorganizational transformationcase study developmentbusiness frameworkswritten communicationverbal communicationanalytical skillsproblem-solvingremote team collaborationattention to detailindependent workclient-ready deliverablesmentoringbusiness transformationdigital transformationai-driven business modelsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Management consultant Job Type: Contractor Location: Remote Job Summary: As a Management consultant, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Provide expert insights on management consulting methodologies, strategic analysis, and business transformation practices., • Review, assess, and refine complex business scenarios, documents, and case studies to ensure accuracy and relevance., • Deliver high-quality, detailed written and verbal feedback to help improve AI system outputs and reasoning capabilities., • Collaborate remotely with the customer’s team to support the training and evaluation of AI models with real-world management consulting perspectives., • Leverage your advanced experience to identify gaps, propose improvements, and ensure alignment with industry best practices., • Utilize strong communication skills to clearly articulate recommendations and process flows in both written and spoken formats., • Continually stay updated on management consulting trends to provide current, impactful input into the AI training process. Required Skills and Qualifications: • Minimum of 4+ years’ experience as a management consultant, ideally with a top-tier consulting firm., • Proven expertise in strategic projects, business process improvement, and organizational transformation., • Exceptional written and verbal communication skills with high attention to detail., • Ability to synthesize complex problems and deliver practical, actionable insights., • Strong analytical skills and experience working with cross-functional teams in remote environments., • Experience developing or reviewing case studies, business frameworks, and client-ready deliverables., • Self-motivation and discipline required for high-quality independent work. Preferred Qualifications: • MBA or advanced degree in business, management, or a related field., • Familiarity with digital transformation initiatives or AI-driven business models., • Demonstrated experience mentoring or training consultants or business professionals.

$155 - $350/hourpaymanagement consulting methodologiesstrategic analysisbusiness process improvementorganizational transformationcase study developmentbusiness frameworkswritten communicationverbal communicationanalytical skillsproblem-solvingremote team collaborationattention to detailindependent workclient-ready deliverablesmentoringbusiness transformationdigital transformationai-driven business modelsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Management consultant Job Type: Contractor Location: Remote Job Summary: As a Management consultant, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Provide expert insights on management consulting methodologies, strategic analysis, and business transformation practices., • Review, assess, and refine complex business scenarios, documents, and case studies to ensure accuracy and relevance., • Deliver high-quality, detailed written and verbal feedback to help improve AI system outputs and reasoning capabilities., • Collaborate remotely with the customer’s team to support the training and evaluation of AI models with real-world management consulting perspectives., • Leverage your advanced experience to identify gaps, propose improvements, and ensure alignment with industry best practices., • Utilize strong communication skills to clearly articulate recommendations and process flows in both written and spoken formats., • Continually stay updated on management consulting trends to provide current, impactful input into the AI training process. Required Skills and Qualifications: • Minimum of 4+ years’ experience as a management consultant, ideally with a top-tier consulting firm., • Proven expertise in strategic projects, business process improvement, and organizational transformation., • Exceptional written and verbal communication skills with high attention to detail., • Ability to synthesize complex problems and deliver practical, actionable insights., • Strong analytical skills and experience working with cross-functional teams in remote environments., • Experience developing or reviewing case studies, business frameworks, and client-ready deliverables., • Self-motivation and discipline required for high-quality independent work. Preferred Qualifications: • MBA or advanced degree in business, management, or a related field., • Familiarity with digital transformation initiatives or AI-driven business models., • Demonstrated experience mentoring or training consultants or business professionals.

Reporting into the Senior Director Corporate Portfolio and M&A, the Senior Manager, Corporate Portfolio and M&A will play key role in management and growth of Fresenius Kabi's corporate portfolio through organic and inorganic strategic projects and new business development opportunities such as digital health, venture investments and emerging technologies. A visible position within the organization, the individual will interact on a regular basis with Fresenius Kabi management teams. *While this position may be worked remotely, there would be regular travel to the Lake Zurich, IL U.S. headquarters, so priority will be given to local candidates. *This position is not eligible for sponsorship either now or in the future. • Salary Range: $160,000-170,000., • Position is eligible to participate in an annual bonus plan with a target of 14% of the base salary., • Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities., • Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage., • Analyze markets, segments, sectors, companies/assets including startups across all Fresenius Kabi business areas and identify targets for inorganic growth. Special focus nutrition, MedTech and biopharmaceuticals segments as aligned with Fresenius Kabi strategic growth vectors., • Prepare pitch documents for Fresenius Kabi management to create alignment and support prioritization efforts related to inorganic targets., • Manage internalstrategic corporate portfolioanalysis and recommendation of new business areas, target evaluations, scenario planning and modeling activities., • Build valuations for target assets using various industry relevant valuation mechanisms such as DCF, NPV and precedent analysis., • Manage strategic corporate projects including inorganic opportunities through all phases including identifying, evaluating, negotiating and execution., • Work closely with functional leads, business owners, regional heads and collaborate with global cross functional teams to deliver on corporate projects through due diligence, business case development, board approvals and execution., • Effectively present Fresenius Kabi as a preferred partner/owner to external interfaces, including consultants, brokers, business principals and investment banks., • Leverage key business insights and understanding of prevailing market dynamics to support discussions related to strategy and future direction of the business., • Support Fresenius Kabi's corporate strategic planning activities globally on an ongoing basis Job Requirements • Bachelor's degree in a market or scientific/technical/finance field required. MBA strongly preferred, • Investment banking experience strongly preferred, and/or buy-side M&A transaction experience, • 8+ years of experience with a minimum of 3 years in BD, M&A, Strategy and business analytics functions, • 5+ years of experience in healthcare, • Strong understanding of financial statements and their business impact, • Demonstrated success in a highly complex, matrix organization, • Excellent oral/written communication and presentation skills, • Proficient in Microsoft Excel, Word, and PowerPoint, • Ability to travel up to 15%, including international travel We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is atwill, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

The Manager, Business Development, Cell & Gene Therapy (CGT) drives growth for the CGT Technologies portfolio by leading opportunity qualification and supporting execution of partnerships and commercial agreements from intake through diligence, internal alignment, and contracting. Reporting to the Senior Director, this role partners closely with Sales, Marketing, Product Management, R&D, Legal, and Operations to advance a prioritized BD pipeline, develop deal materials and business cases, negotiate, close, and track small to mid-size deals, and deliver clear updates to leadership. Success is measured by pipeline progression, timely diligence execution, quality of business recommendations, deal closures and tracking, and effective cross-functional alignment. *Position may be worked remotely, with willingness and ability to travel up to 30% (domestic & international), including regular trips to our U.S. headquarters in Lake Zurich, IL, to engage with the cross-functional teams. Preference will be given to candidates who live in the eastern or central time zones. • Base salary range: $130,000-$145,000, • Position is eligible to participate in an annual bonus plan with a target of 10% of the base salary., • Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities., • Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage. Business Development Execution • Identify, evaluate, and prioritize new small to mid-size business opportunities, including collaborations with biotech, pharma, academic institutions, and CDMOs, • Support the development and structuring of agreements (development, pricing/supply, etc.) with ownership of small/mid-size and clearly-bounded deals, • Accountable for monitoring deal progression and tracking of deliverables and alignment to deal, • Prepare and support negotiation processes by preparing drafts, gathering inputs, and coordinating internal reviews with Legal and other stakeholders within guidelines, • Can make independent recommendations for negotiating deals based on diligence completed and has ability to autonomously make business decisions, • Assist in preparing materials for partnership discussions, including presentations, briefing documents, and financial/strategic analyses. Cross-Functional Project Coordination • Manage and track progress of key BD initiatives, ensuring alignment across R&D, Product Management, Marketing, and Commercial teams., • Facilitate project meetings, set agendas, document discussions, and track action items to completion., • Assist in ensuring BD activities align with organizational objectives and regulatory expectations. Analytics, Reporting & Leadership Support • Develop high-quality presentations and reports to support leadership communication, business reviews, and decision-making., • Monitor industry trends, emerging technologies, and competitive developments; synthesize insights into clear, actionable recommendations., • Prepare regular updates for senior leadership on BD pipeline status, project progress, risks, and opportunities., • Maintain accurate records of opportunities, contacts, and activities within Salesforce CRM. Job Requirements • Bachelor's degree in Business, Life Sciences, Engineering, or related field required; MBA or advanced degree preferred., • 8+ years of experience in sales, business development, project management, consulting, or a related role within the healthcare, biotech, or pharmaceutical industry., • Experience or strong interest in the Cell & Gene Therapy sector preferred, • Understanding and experience with contracting and negotiating fundamentals, including ability to support development of term sheets, MSA/SOW, and pricing/discounting models,, • Proficiency in PowerPoint, Excel, and CRM systems (Salesforce preferred).Disciplined in CRM beyond data entry, with ability to input and extract information to support business development activities, • Ability to travel up to 20-30% domestically and internationally based on business needs. We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is atwill, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview The Head, CVS Transformation Office & Enterprise Initiatives is accountable for translating the Cardiovascular Surgery (CVS) strategic vision into actionable, measurable, and well-governed execution across the enterprise. This role serves as the central architect and driver of strategy deployment, operating as both a senior strategic partner to leadership and the owner of disciplined execution in a highly regulated environment. Acting with enterprise-level authority, this leader ensures that strategic priorities are converted into integrated initiative roadmaps, governed decision-making structures, and execution plans that deliver business outcomes while meeting FDA and global quality requirements. The role may lead a team directly and/or operate through significant influence across functions and levels. Job Responsibilities and Essential Duties 1. Strategy Deployment & Enterprise Execution • Own the end-to-end deployment of CVS strategy, translating executive vision and priorities into clear, actionable enterprise initiatives, work plans, and measurable outcomes., • Establish and maintain integrated CVS initiative roadmaps aligned to enterprise strategy, Annual Operating Plan (AOP), and long-range planning cycles., • Drive structured execution across complex, cross-functional initiatives, ensuring alignment between R&D, Operations, Quality, Regulatory, Clinical, Commercial, Finance, and HR., • Define, monitor, and report on key performance indicators (KPIs) that measure strategic progress, execution effectiveness, and business health., • Proactively identify execution risks, interdependencies, and constraints; develop and drive mitigation strategies., • Ensure disciplined follow-through, accountability, and benefits realization. 2. CVS Governance Design & Ownership • Design, implement, and continuously evolve the CVS governance framework, including decision-making bodies, escalation pathways, prioritization models, and leadership review cadence., • Ensure governance structures support effective, compliant, and timely decision-making in a regulated environment., • Prepare and facilitate governance forums, ensuring clarity of decisions, ownership, and next steps., • Align CVS governance with broader enterprise and Board-level governance expectations. 3. Executive Partnership & Leadership Enablement • Serve as a trusted advisor and thought partner to the Vice President of Cardiovascular Surgery and senior leadership team., • Anticipate leadership needs and proactively surface insights, risks, and recommendations., • Translate strategic direction into executable plans and clearly articulated objectives for functional leaders., • Prepare executive- and Board-ready materials, including strategic narratives, dashboards, decision documents, and progress updates. 4. Organizational Leadership & Influence • Build strong, trust-based relationships across functions and levels to drive alignment and execution without reliance on formal authority., • Influence and align leaders around shared priorities, sequencing, and trade-offs., • Partner closely with HR, Finance, Regulatory, Clinical, Medical Affairs, and Quality to support workforce planning, budgeting, compliance, and performance management., • May directly lead a team of project or program management professionals and/or oversee work through matrixed resources. Minimum Requirements • Bachelor's degree required; MBA or advanced degree preferred, • Project Management certification preferred Required Knowledge, Skills and Abilities • 8+ years of progressive experience in strategy deployment, transformation, operations, or enterprise program leadership within a highly regulated industry (medical device, life sciences, or healthcare preferred)., • Demonstrated success translating strategy into execution across complex, cross-functional environments., • Proven experience operating within FDA-regulated and global quality systems., • Experience partnering with senior executives and navigating Board-facing initiatives., • Demonstrated ability to lead with or without direct reports through influence and governance., • Experience leveraging data, automation, and visualization to support decision-making. Targeted salary range: $200,000- $235,000, depending upon experience and location + 30% bonus target #LI-LG1 About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Benefits at Getinge: At Getinge, we offer a comprehensive benefits package, which includes: • Health, Dental, and Vision insurance benefits, • 401k plan with company match, • Paid Time Off, • Wellness initiative & Health Assistance Resources, • Life Insurance, • Short and Long Term Disability Benefits, • Health and Dependent Care Flexible Spending Accounts, • Commuter Benefits, • Parental and Caregiver Leave, • Tuition Reimbursement Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. JOB SUMMARY: As a member of the Data Analytics group, the Associate Director, Commercial Analytics is part of a high performing team that provides actionable, innovative solutions to address key business questions & opportunities. The position requires a person who can work independently with limited supervision and feel comfortable working across a complex matrix environment including interaction with third party vendors and consultants, Eisai management and current and potential partner companies. Documented expertise in a variety of disciplines is a plus in this position. KEY RESPONSIBILITIES: • This position will be responsible for providing analytics support and recommendations to senior sales, marketing, and market access leadership regarding various initiatives, targeting efforts, analyses and ad-hoc queries., • Proactively identify solutions to field needs with existing report data. Lead the review of recommended solutions with field leadership for confirmation and development of action plans. Build training documents to ensure optimal use of tools., • As "Subject Matter Expert" this position interprets key business reports providing business insights/cause effect pertaining to the reported information., • This position develops and maintains reporting and validation testing standards for the department, and monitors compliance with these standards., • Oversee data quality management process for assigned brand/s with external and internal data providers to ensure timely, accurate and complete patient and specialty pharmacy data., • Per assigned business responsibility, this position interacts with field and home office personnel to understand the business information needs, make recommendations and documents necessary reporting requirements. Additionally, this position acts as the key "go-to person" for resolving field reporting and data inquiries issues. • This position works closely with Field Sales through regular feedback meetings and surveys to continually improve systems and processes aimed at increasing Field effectiveness and company performance., • Develop & maintains business rules/ SOP documentation with internal stake- Lead Third Party Agreements and Vendor Management for assigned business group REQUIREMENTS: • Bachelor's Degree (BS/BA) in an analytic discipline - engineering, mathematics, statistics, economics, etc. Master's degree in a similar field or an MBA preferred, • Summarize, analyze, prepare, present various reports and findings in a clear/concise manner, • Strong Knowledge of third party pharmaceutical sales and script data (DDD, NSP, Xponent, DataView, longitudinal patient data, claims data, etc.), • A minimum of 10 years' experience in the pharmaceutical industry specific to commercial operations or related field is required, • Deals with concepts and complexity comfortably, • Excellent administrative, organizational, project management and analytical skills are required, • Customer focused with excellent communication skills and ability to work with all levels within organization, • Experience in working with IT staff as well as familiarity with Veeva and storage/organization, data access for organizational consumption, • MS Excel, PowerPoint and BI tools (MicroStrategy, Tableau, etc.) -Intermediate to Advanced user, • Prior consulting experience a plus, • Finely tuned attention to detail, • Excellent organizational skills and the ability to balance multiple demands, • Excellent communication, presentation and interpersonal skills, • Proven and successful team player, • This role is hybrid and requires working in our Nutley, NJ office 3 days per week (Tuesday, Wednesday and Thursday) Skills:Advanced Data Analytics, Business Acumen, Communication & Cross-functional Influence, Critical Thinking & Business Agility, Data Governance Expertise, Market Research Skills, Mentoring/ People Development Eisai Salary Transparency Language: The annual base salary range for the Associate Director, Commercial Analytics is from :$174,900-$229,500 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Sr. Product Manager (SPM),US oncology, will play a key role in developing and executing marketing strategies for approved indications in thyroid and liver cancer. The role requires oversight of tactical implementation of marketing programs designed to maintain brand awareness and contribute to the achievement of business objectives. This job is responsible for designing, implementing and evaluating the marketing activities of assigned products; participates in the review of marketing programs, monitoring performance progress and implementing changes to programs as needed; facilitates the analysis of market data to identify key segment drivers, growth opportunities and business threats; manages relationships with agencies and internal business partners to align communications and strategies across the brand's target audiences and to ensure regulatory/legal requirements are met. The SPM will lead efforts on developing strategies and tactics for areas related to Professional/HCPs and Patient, Caregivers and Consumers. Essential Functions Plan, identify, develop, and produce promotional materials, programs, and activities needed to support brand strategies to meet financial goals and expectations. This includes identifying and working effectively with outside agencies and consultants to meet expected project objectives and holding them accountable to agree upon standards. 20% Develop project and tactic assessments and valuations (ROI) that leverage analytics and research to identify successes. This includes working with market research and analytics to identify and implement metrics to gain market insights and measure performance on brand initiatives and programs. 20% Participate in Medical, Legal, and Regulatory approval process for promotional programs. 20% Monitor products, marketplace, and competitor trends and issues to anticipate/identify threats and opportunities. Make recommendations and develops tactics to respond to threats and opportunities. 20% Establish relationships and work with commercial partners to communicate and ensure alignment on strategy, messaging, and execution within scope of projects. 10% Work with finance in managing brand forecast and contribute to demand planning (S&OP) process. Actively contribute to the development of the annual and 5-year brand business plan and budget. 10% Requirements • Bachelor's degree (BS/BA); MBA preferred., • 5+ years relevant professional experience with 3+ years of pharmaceutical marketing/sales experience., • Oncology, specialty or rare disease marketing experience preferred., • Understanding of PhRMA and Regulatory/Legal guidelines for healthcare provider interactions to ensure programs adhere to outlined Compliance guidelines for Eisai., • Experience working with and directing agencies and strategic vendors, • Strategic and creative mindset. Keen understanding of customer insight generation and the ability to translate insights into strategies and tactics., • Demonstrated success in developing, executing, and measuring marketing programs, including innovative approaches to HCP engagement. Track record of driving strong sales force engagement and execution. Digital and non-personal marketing experience and innovation. Executional excellence in the tactical development for HCP/sales force, digital, specialty pharmacy, and direct-to-consumer., • Excellent verbal and written communication skills for a wide range of audiences, including internal management and medical community., • Ability to motivate cross-functional team members, stakeholders, and agencies. "One team" mentality., • Strong business and financial acumen, budget management, and forecasting., • Strong analytical skills, comfort with quantitative analytics and trend analyses., • Self-starter with strong initiative, is proactive and solutions oriented, can function autonomously and has the ingenuity to bring ambiguity into action., • Ability to thrive in a rapidly evolving, fast-paced work environment., • Commitment to corporate culture of innovation, patient-centricity, inclusion and compliance., • Travel is estimated at 30% of time, including some weekend travel., • This role is hybrid in Nutley, NJ, in office Tuesday, Wednesday and Thursday every week. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Customer Engagement, Marketing Fundamentals, Mentoring/ People Development, Omnichannel Strategy, Product / Business Knowledge, Project Mgmt. / Data Analytics Eisai Salary Transparency Language: The annual base salary range for the Senior Product Manager, US Oncology is from :$148,200-$194,500 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job Description The AI Analyst will oversee AI product development, deployments, and compliance, ensuring that AI solutions align with strict regulatory standards and quality benchmarks. This individual will drive data-informed decision-making across the AI product lifecycle, from strategy development and governance to execution and ongoing operations. Responsibilities • Strategy & Development: Partner with product managers and data scientists to understand and inform AI product roadmaps, supporting rollout plans for new AI features and models. • Governance & Compliance: Analyze opportunities, risks, strengths, and weaknesses regarding AI regulations; derive critical issues of the future to ensure all AI deployments meet compliance and governance standards. • Quality & Validation: Assist in the implementation and validation of AI analytics tracking solutions to ensure accurate data collection, model performance measurement, and quality assurance. • Operations: Manage the operational performance of AI products, ensuring they are performing as expected and managing any incidents or performance degradation11. • Innovation: Research the competitive landscape and emerging AI trends to formulate growth strategies, create forecasts, and identify opportunities for innovation within the healthcare AI space • Analysis: Conduct thorough analysis of digital data and AI model outputs to inform sprint planning, backlog refinement, and prioritization discussions. • Collaboration: Work closely with cross-functional teams (Legal, Compliance, Data Science, Engineering) to define user stories and acceptance criteria based on data insights, business priorities, and regulatory requirements. • Communication: Provide regular updates and reports on key performance metrics, trends, and insights to stakeholders, acting as a subject matter expert on AI analytics and governance best practices Qualifications • Bachelor's Degree: Computer Science, Business, Data Science, or a related field, • Extensive knowledge of Digital Product Management and AI Development lifecycles., • Extensive knowledge of relevant market trends with the ability to identify opportunities., • Healthcare or clinical lab industry knowledge beneficial., • Awareness of change management principles., • AI certification, • Business/Digital Analysis: Strong analytical and critical thinking skills with the ability to tell a story ”what does the data tell us?". • AI & Technical: Deep technical skills regarding AI/ML deployment and validation., • Collaboration: Ability to build strong and trusted relationships and collaborate with others for optimal results., • Agile: Proficient in Agile development methodologies., • Tools: Advanced level expertise in analytical tools (e.g., Excel, Tableau, Python, SQL Preferred • Master's Degree: MBA, Data Science or a related field, • 5-7 years' experience in a similar role (can include related experience, such as product management, data analysis, or compliance) • Able to showcase previous digital product or AI improvements that you owned., • At least 3 years' experience working in an Agile framework with digital products, • Demonstrated passion for Customer Experience and acting as an advocate for customers, • Experience in coaching, mentoring, and/or training other team members on AI tools or governance., • Proven ability to sift through data, identify critical information, analyze, and make recommendations that influence successful product outcomes

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Regional Growth Director Fully Remote / Hybrid Remote in an Ennoble Care Office Location Reports to: Regional Vice President or Chief Growth Officer Position Overview Ennoble Care is seeking experienced Regional Growth Directors to lead our House Calls and/or Hospice Growth Teams (community liaisons) in our different regional markets. This leadership role focuses on managing and developing our liaison teams, building strategic relationships in regional, enterprise, and referral growth, and driving data-driven growth performance through robust reporting and analytics. The successful candidate will recruit, train, and manage growth team members (liaisons) to expand our market presence and drive sustainable revenue growth. Key Responsibilities Growth Team Management • Recruit, hire, and onboard growth professionals (community liaisons) to build referral partnerships., • Develop comprehensive training programs for new and existing growth staff on services, target markets, and growth methodologies., • Implement performance management systems, including goal setting, regular coaching, and performance reviews., • Establish territory assignments and coverage models to optimize market penetration. Regional & Enterprise Growth Relationship Development • Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients., • Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers., • Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities., • Establish connections with physician practices, specialty clinics, and hospital discharge planning teams., • Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events. Growth Analytics & Performance Reporting • Oversee growth reporting and analytics functions with support from the data analytics team., • Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates., • Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions., • Create regular reporting cadences for executive leadership on growth performance, market opportunities, and growth projections., • Implement CRM systems and growth tracking tools to optimize lead management and follow-up processes. Revenue Growth & Performance Management • Drive consistent achievement of quarterly and annual revenue targets for the region., • Recommend pricing strategies and contract structures that ensure profitable growth., • Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions., • Collaborate with clinical leadership to ensure service delivery capabilities align with growth commitments. Cross-Functional Collaboration • Partner with Clinical Operations to ensure seamless service delivery and client satisfaction., • Work closely with Marketing to develop lead-generation campaigns and growth-enablement materials., • Coordinate with Finance on contract terms, pricing models, and revenue recognition., • Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards. Qualifications Required Experience • 7+ years of growth leadership experience in hospice or house calls, home health, assisted living, long-term care, or skilled nursing facilities., • Home-based medical services or hospice experience strongly preferred., • Proven track record of recruiting, training, and managing growth teams., • Experience in performance management, coaching, and professional development of growth professionals., • Demonstrated success building relationships with healthcare executives, medical directors, and facility administrators., • Background in post-acute care settings and understanding of referral-based business models. Industry Expertise • Deep knowledge of house calls or hospice service delivery models and market dynamics (ideal)., • Understanding of hospice, home health, assisted living, skilled nursing, or long-term care growth processes and referral patterns., • Familiarity with Medicare, Medicaid, and managed care reimbursement for home-based services., • Knowledge of healthcare regulations affecting hospice or home-based medical practices and provider operations., • Experience with senior living communities, continuing care retirement communities, and post-acute care facilities. Education: Bachelor's degree, MBA, or advanced degree in healthcare administration, business, or related field preferred Travel: This role will require travel to Ennoble Care markets to recruit, train and market with employees. Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job Description Job Title: Product Manager - Health Technology Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Role Overview We are looking for a Senior Product Manager with proven experience in healthcare technology to lead strategy, roadmap, and delivery of high-impact digital health products. This role requires strong business acumen, healthcare domain expertise, and the ability to drive cross-functional execution in a fast-paced, regulatory-driven environment. Key Responsibilities · Own product vision and roadmap, ensuring alignment with healthcare client goals and regulatory requirements (HIPAA, CMS, HITECH). · Translate business needs into clear product requirements, user stories, and success metrics. · Partner with engineering, design, data, and compliance teams to deliver scalable, patient-centric solutions. · Drive end-to-end product lifecycle: concept → launch → adoption → optimization. · Conduct market/competitive analysis to identify opportunities in payer, provider, and digital health ecosystems. · Present product strategy and outcomes to executives, stakeholders, and clients. Qualifications · 7–10 years of Product Management experience, with at least 3–5 in healthcare. · Deep understanding of EHR/EMR, interoperability (HL7, FHIR), claims, and healthcare data standards. · Strong background in Agile/Scrum and product analytics (KPIs, adoption metrics, ROI). · Excellent stakeholder management and communication skills with executive presence. · Bachelor’s in Business, Healthcare Informatics, or related field (MBA preferred). Preferred Skills · Experience with payer/provider systems, population health, or digital care platforms. · Familiarity with AI/ML, analytics, or digital engagement in healthcare. · Track record of leading product teams and mentoring junior PMs. Why Join · Competitive pay + performance bonus. · Comprehensive healthcare & retirement benefits. · Work on solutions that directly improve patient outcomes and healthcare efficiency. · High-visibility role with growth opportunities.

Job Description Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant with our direct client, a energy and utility company in Newark, NJ. This is a Hybrid role see details below. This role will be onsite and available to candidates local to the Newark, NJ area. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp Business Development Manager - Energy Efficiency Program Support Manager Location: Hybrid – Newark, NJ - 1 day per week Supporting Clients in Central and South New Jersey 12 Month Contract Pay Rate: $60-$65/hr w2 Mileage Reimbursement Job Summary Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services Ensure vendor and employee compliance with safety protocols and practices Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services Enhance program delivery/customer experience and resolve business/customer issues Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs Provide oversight for business controls, process improvement and compliance Ensure accurate invoice processing Identify and implement process improvements and automate where possible Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations Prepare and present program and project status reports to senior management Assist with special projects as necessary This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operation Job Responsibilities Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed. Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues. Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible. Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements; Prepare and present program and project status reports to senior management. Required: B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field. Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience Management/leadership experience working with cross-functional teams Valid US driver's license Desired: Certified Energy Manager (CEM) certification MBA or Advanced Degree Company DescriptionA WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.A WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.

Job DescriptionCompany Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence. Executive Summary The Divisional Vice President (DVP) is a high-stakes executive role responsible for the total business performance of Public Storage’s Northeast Division. As an SVP-level leader, you will own the P&L and strategic roadmap for a large multi-state territory spanning from Washington D.C. to Boston and surrounding areas. This role requires an elite operator who possesses the "field DNA" to understand granular store-level dynamics but maintains the "investor mindset" necessary to drive long-term asset value, market share, and technological transformation. You will lead a large organization through multiple layers of management (Regional and District), serving as the primary bridge between corporate vision and field execution. Location: Candidate must reside in the Division, with ideal home office location in or around Jersey City, NJ, New York City (area), Silver Spring, MD, Springfield, VA, Boston, MA or Baltimore, MD Executive Compensation & Benefits • Total Compensation: Competitive SVP-level package inclusive of a base salary, annual performance bonuses, and significant Restricted Stock Units (RSUs)., • Base Pay: $175,000 with 100%+ Bonus and LTI, • Participation in the company stock program with quarterly dividend payouts, aligning your success directly with the company’s enterprise value., • Executive Perks: Comprehensive healthcare, 401(k) with match, and a Monday-Friday executive schedule (with essential weekend field presence as required by the business)., • Relocation: Relocation assistance is available for highly qualified out-of-area candidates.Job Description Core Executive Pillars 1. P&L Ownership & Strategic Growth • Market Dominance: Serve as the head of the Northeast, driving Net Operating Income (NOI) and revenue growth across the highest-density markets in the U.S., • Capital Allocation: Partner with Real Estate and Acquisitions teams to identify growth opportunities, from new developments in Manhattan to strategic acquisitions in the Boston suburbs., • Yield Management: Drive store level revenue and collaborate with pricing and analytics partners to optimize revenue in the division. 2. Multi-Layered Leadership & Human Capital • Leadership of Leaders: Direct responsibility for a hierarchy of Regional Vice Presidents, Sr. District Managers, and District Managers. You are responsible for the "bench strength" of the future., • Organizational Design: Partner with HR to architect a scalable structure that supports a geographically dispersed and culturally diverse workforce., • Cultural Catalyst: Foster an environment of high accountability, ethics, and innovation, ensuring the Public Storage operating model is localized effectively for the Northeast market. 3. Digital & Operational Transformation Qualifications • Experience: 15+ years of progressive executive leadership in high-volume, multi-unit consumer businesses (REITs, Big-Box Retail, Hospitality, or Logistics)., • Proven Scale: Track record of managing a $500M+ P&L and a multi-layered workforce of 500+ employees., • Educational Background: MBA or equivalent business degree is highly preferred., • Change Management: Demonstrated expertise in leading large-scale technological or operational shifts within a legacy organization. P&L & Asset Ownership: Full accountability for the financial health of the Northeast Division, driving Net Operating Income (NOI) through sophisticated revenue management, expense control, and capital expenditure prioritization. Strategic Market Expansion: Partner with the Real Estate and Acquisitions teams to identify and execute on high-barrier-to-entry growth opportunities, including new developments and portfolio acquisitions in dense urban markets. Hierarchical Leadership Development: Lead a multi-layered organization of Regional and District Managers, focusing on executive coaching and building a robust internal talent pipeline for future C-suite roles. Digital Transformation Stewardship: Champion and oversee the divisional rollout of Public Storage’s digitization roadmap, ensuring high adoption of eRental and automated customer platforms to improve operational leverage. Cross-Functional Synergy: Act as the primary field liaison for corporate departments (Marketing, HR, Pricing, and Asset Management) to refine corporate strategies based on regional market nuances and logistical challenges. Operational Excellence at Scale: Standardize and enforce best-in-class operational protocols across a massive, geographically dispersed portfolio to ensure brand consistency and "remarkable" customer experiences. Northeast Labor Strategy: Lead localized human capital strategies to navigate the competitive hiring landscapes of both major metros and rural markets. Competitive & Market Intelligence: Maintain a pulse on the Northeast real estate and storage landscape, anticipating competitor moves and macroeconomic shifts to protect and grow market share. Change Management Leadership: Lead the organization through large-scale shifts in business models or technology, serving as the cultural anchor and primary communicator of "the why" behind the "what." Executive Presence & Board-Level Reporting: Translate complex field data and regional performance metrics into clear, high-level strategic insights for the COO and the Board of Directors. Additional Information Workplace All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.