Clinical Administrator
2 days ago
Los Angeles
Job DescriptionSalary: $50 - $55 About the Job We are seeking a highly organized, experienced, and driven Clinical Administrator to lead the administrative and operational groundwork for our FQHC clinic prior to opening, then transition into a permanent leadership role upon launch. The selected candidate will begin as an Independent Consultant for a 90-day pre-opening engagement, during which they will be instrumental in building operational infrastructure, establishing workflows, credentialing providers, and preparing the clinic for a successful launch. Upon successful completion of the consulting period and clinic opening, the position converts to a full-time Clinical Administrator role, subject to mutual agreement and satisfactory performance. This is an exciting opportunity for a self-starter who thrives in a startup environment and wants to shape a clinic from the ground up. This position is primarily on-site at the clinic location. During the consulting phase, some remote work may be accommodated for administrative tasks. The Clinical Administrator must be available during clinic hours post-opening and flexible to handle operational needs as they arise. Phase 1: Consulting Engagement (Days 1-90): During the pre-opening consulting phase, the Clinical Administrator Consultant will focus on building the operational foundation for the clinic. Key consulting deliverables and responsibilities include: Administrative Infrastructure: • Establish clinic policies, procedures, and administrative protocols., • Set up electronic health records (EHR) system and ensure staff readiness for go-live., • Develop and implement compliance programs in accordance with HIPAA, OSHA, and applicable state regulations., • Create patient intake processes, scheduling systems, and front-desk workflows., • Draft and finalize employee handbooks, onboarding materials, and HR documentation. Provider Credentialing & Contracting: • Manage credentialing and privileging of all clinical staff with payers and medical boards., • Facilitate provider enrollment with insurance carriers (Medicare, Medicaid, commercial payers)., • Coordinate and track all licensing requirements for clinical and administrative staff., • Negotiate and review vendor and supplier contracts. Financial & Billing Setup: • Partner with billing team or vendor to establish revenue cycle management processes., • Set-up fee schedules, billing codes, and charge capture workflows., • Establish accounts payable/receivable procedures and financial reporting templates., • Assist in preparing the operational budget for Year 1. Staffing & Recruitment: • Collaborate with leadership on hiring clinical and administrative staff., • Conduct interviews, reference checks, and onboarding of pre-opening hires., • Design staff scheduling templates and time-tracking systems. Facilities & Vendor Coordination: • Coordinate with landlord, contractors, and vendors for clinic build-out and equipment procurement., • Ensure all equipment is installed, tested, and operational prior to opening., • Obtain necessary business licenses, permits, and certifications., • Conduct pre-opening inspection checklists and readiness assessments. Phase 2: Full-Time Clinical Administrator (Post-Opening): • Upon successful clinic launch, the Clinical Administrator assumes full-time leadership of day-to-day clinical and administrative operations, including but not limited to: Operations Management: • Oversee all clinic operations to ensure efficient, high-quality patient care delivery., • Monitor key performance indicators (KPIs) including patient satisfaction, wait times, and throughput., • Continuously evaluate and improve operational processes and workflows., • Serve as primary point of contact for staff escalations, patient complaints, and operational issues. Financial Oversight: • Manage clinic budget, monitor financial performance, and report variances to leadership., • Oversee billing and coding accuracy and denial management with the revenue cycle team., • Identify cost-saving opportunities without compromising quality of care. Human Resources & Staff Leadership: • Supervise administrative and non-clinical staff, support supervision of clinical staff in coordination with Medical Director., • Conduct annual performance reviews, manage disciplinary processes, and foster a positive work culture., • Identify training needs and implement staff development initiatives. Regulatory Compliance: • Maintain clinics compliance with all federal, state, and local healthcare regulations., • Coordinate audits, accreditation surveys, and licensing renewals., • Stay current with changes in healthcare law and payer requirements. Experience, Qualifications & Requirements: • Bachelor's degree in healthcare administration, Business Administration, or a related field required., • Master's degree (MHA, MBA, or MPH) strongly preferred., • Minimum 35 years of experience in clinical or medical practice administration., • Prior experience managing a clinic launch, expansion, or start-up strongly preferred., • Demonstrated experience with provider credentialing and insurance enrollment., • Hands-on experience with EHR platforms (e.g., Epic, Athenahealth, eClinicalWorks, or similar)., • Experience managing budgets, billing operations, and revenue cycle functions. Skills & Competencies: • Exceptional organizational and project management skills with ability to manage multiple priorities simultaneously., • Strong leadership and interpersonal skills; ability to motivate and guide a team., • Excellent written and verbal communication skills., • High proficiency in Microsoft Office Suite and healthcare software applications., • Deep knowledge of HIPAA, OSHA, CMS regulations, and healthcare compliance standards., • Problem-solving mindset with the ability to work independently in a fast-paced, startup environment. Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or any other protected status.