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Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking an experienced real estate leader to oversee Visa’s corporate real estate strategy across the Latin America and Caribbean region (LAC). The Director of Real Estate will play a key leadership role in the development and management of Visa’s real estate strategy and operations across the LAC region. This role will support strategic planning, execution of real estate transactions, management of construction projects, and facilities operations. The role will collaborate closely with global and regional stakeholders to ensure alignment with Visa’s business priorities. The ideal candidate demonstrates a strong track record in data-driven decision-making, utilizing advanced analytics, emerging technologies including AI, and scenario modeling to inform real estate recommendations. The role requires a strategic mindset, strong market knowledge, and a proven ability to build trust, influence decisions, and lead through collaboration across a diverse stakeholder landscape. Key Responsibilities Strategic Planning & Portfolio Leadership • Develop and execute a real estate strategy for the LAC region that aligns with Visa’s global and regional business priorities., • Apply strategic thinking to assess portfolio performance, identify opportunities, and recommend actions that support business growth and operational efficiency., • Collaborate with global and regional leadership to translate business needs into actionable real estate plans., • Provide market intelligence and insights to inform decision-making and long-term planning., • Monitor geopolitical, economic, and regulatory trends that may impact Visa’s real estate footprint in the Americas., • Lead the execution of real estate transactions across LAC, including lease negotiations and site selection., • Develop and execute leasing strategies that balance cost, flexibility, and long-term business needs; lead complex negotiations, renewals, and restructuring efforts across diverse markets., • Develop and present executive-level documents that articulate strategic recommendations, financial analyses, and operational impacts, facilitating informed decision-making and organizational alignment., • Oversee the full lifecycle of office buildouts, from initial deal structuring through design, construction, and occupancy, ensuring projects are delivered on time, within budget, and aligned with business needs., • Monitor and manage operating and capital budgets, ensuring cost efficiency and value delivery., • Identify and mitigate risks across real estate and facilities operations, and recommend contingency plans to ensure business continuity and resilience., • Leverage market expertise and established network of brokers, landlords and service providers in Latin America to strategically expand the real estate portfolio in Latin America., • Build and maintain trusted relationships with internal stakeholders, including regional leadership, country managers and business leaders., • Act as a key point of contact for leadership, providing timely updates, insights, and recommendations that support decision-making., • Support the implementation of Visa’s global workplace strategy in the LAC region, adapting concepts to reflect regional business needs and cultural context., • Collaborate with cross-functional teams to pilot and scale innovative workplace solutions that enhance flexibility, productivity, and employee engagement., • Contribute to sustainability and wellness efforts through thoughtful planning, design, and operational practices., • Leverage digital tools and platforms to enhance workplace services, data visibility, and operational efficiency., • Support hybrid work models by ensuring physical spaces and services are optimized for collaboration, connectivity, and inclusivity. Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD, • Master’s degree in Business, Real Estate, Architecture, Engineering, or a related field., • Minimum of 12 years of experience in corporate real estate field., • Proven success in leading real estate transactions, construction projects, and operational oversight across multiple geographies., • Deep familiarity with the Latin America and Caribbean market, including established relationships with key stakeholders in the region., • Demonstrated strategic thinking and ability to translate business needs into actionable real estate plans., • Strong collaboration skills with experience partnering across functions., • Excellent communication and influencing skills (written and verbal), with a track record of building trust and driving alignment across diverse stakeholder groups., • Ability to adapt and navigate ambiguity in a dynamic environment., • Experience working in a multinational corporate environment with a matrixed organizational structure., • Familiarity with AI-driven tools and digital platforms used in real estate portfolio management., • Certifications such as MCR, CFM, LEED AP, WELL AP, or equivalent., • Experience supporting hybrid work models and implementing workplace innovation strategies., • Fluency in Spanish and English required, Portuguese is a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires approximately 10-15% international travel to visit sites and meet with regional teams. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 145,100.00 to 210,450.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Network Integrations Team for Accounts in Visa Direct is responsible for the seamless integration of Visa Direct services with various financial institutions and payment network partners. We enable cross-border payments across the world ensuring that Visa Directs capabilities are effectively deployed, maintained, and optimized to facilitate quick, secure and reliable transactions. This is a Product Owner role focused on Network Expansion. Key responsibilities include supporting and completing key service integration activities, gathering and interpreting business requirements and identifying and building improvements to Visa’s cross border network offering. • Act as a technical Subject Matter Expert (SME) for the Accounts Network by developing deep product and technical knowledge., • Oversee the delivery of high-profile and complex new partner integrations and network product enhancements in alignment with the network strategy and roadmap, collaborating with Visa Direct Global teams, Technology, and Operational teams with a focus on Direct to Beneficiary connections., • Collect and create business requirements to define epics and features supporting the development and evaluation of new network products., • Foster a strong, cohesive team by providing leadership through coaching, setting strategic direction, and leveraging knowledge of Visa products, systems, and procedures., • Monitor performance, identify improvement opportunities, and make recommendations to enhance efficiency and effectiveness., • Coordinate cross-functional dependencies to ensure prioritization aligns with the vision and objectives, ensuring timely product launches. This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.) Qualifications Basic Qualifications: • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, • 3 or more years in a product ownership, or scrum master in an agile team, • 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD, • 5 or more years experience in payment industry - FX, cross border payments, SWIFT payments, ACH payments, ISO 20022, global instant payments schemes, • Proven experience working in an Agile methodology environment (e.g. SCRUM, DSDM, Lean/Kanban)., • Excellent communication skills to effectively convey technical and business requirements to both technical and non-technical stakeholders., • You have defined process mapping, driven data transformation, migration and reconciliation projects, • Good technical understanding of web applications and APIs. Solid technical competence in XML, JSON and other message syntax and basic Java knowledge., • Strong problem-solving skills to address challenges in cross-border payment processes and find innovative solutions., • Demonstrated ability to manage and deliver on multiple product requirements concurrently, effectively prioritizing tasks and ensuring timely completion of projects in a fast-paced environment. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,300.00 to 180,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Senior Director, Commercialization & Go-To-Market for VGS will provide visionary leadership and lead the end-to-end commercialization process for Visa Government Solutions, ensuring continued growth through targeted solutions and GTM for Public Sector. This role will develop new partnerships and vertical strategies, sales enablement, pricing frameworks, marketing and events, and launch execution plans that accelerate revenue growth and strengthen Visa’s position in government use cases. In addition, this leader will manage the regional Solution team, and coordinate across multiple cross-functional teams, responsible for adapting Visa’s existing products and solutions to unique government use cases and regional specificities, and will drive strategic partnerships with GovTech players to expand Visa’s ecosystem. Critically, this role is accountable for driving revenue realization from signed deals, tracking performance, and leading initiatives to unblock operational or commercial challenges that hinder delivery. The Senior Director will operate with significant autonomy, shaping mid- to long-term strategies, influencing executive leadership, and ensuring organizational impact across regions. This role, reporting into the Global VGS Head (and indirectly to the Regional VGS Lead), will be a critical link between the Global CoE and the regional Sales teams, accelerating global learnings and bringing market feedback to global teams. This role will be a critical enabler to drive both near and long-term FY30 goals. Key Responsibilities: GTM Strategy: • Develop and implement a comprehensive and prioritized GTM strategy for VGS to achieve revenue objectives over a multi-year time horizon., • Develop new growth verticals (e.g., postal networks, health departments, GovTech platforms) that align with regional revenue acceleration priorities., • Define market archetypes and use-case-based solution propositions, incorporating go-to-market ready ecosystem partners and enablers., • Build strategic pricing frameworks and deal structures aligned to segment economics and value delivered., • Evaluate and implement changes to Visa operating system rules and policies in partnership with VGS CoE to ensure Visa is competitive in all prioritized payment channels., • Lead and support the Regional Solution Lead to adapt Visa products for unique government use cases and regional requirements., • Ensure solution design aligns with regulatory, functional, and commercial needs of government clients., • Partner with Global Solutions teams and regional product teams to influence roadmap priorities based on regional insights and client feedback., • Manage the Regional Partnerships function to identify and cultivate strategic partnerships with GovTech providers, system integrators, and other ecosystem players., • Execute on global partnerships operating within the region, ensuring alignment with global commercial frameworks while tailoring for local market needs., • Create partnership models that accelerate adoption and enable joint solutions for government clients., • Own revenue realization for signed deals by tracking performance and driving initiatives to remove blockers across contracting, onboarding, and delivery., • Build relationships with Regional stakeholders important to the execution of VGS plans, including Visa Direct, Visa Commercial Payment Solutions, Client Success, Visa Consulting & Analytics to ensure alignment and appropriate resourcing., • Work with Global Sales Enablement and Marketing to deliver regional go-to-market initiatives—including localized sales plays, events, training programs, and onboarding—ensuring alignment across pre- and post-sales phases to drive adoption, accelerate ramp-up, and support revenue growth., • Implement review cycles (90/180 days) to assess deal performance, customer feedback, and competitive shifts. Basic Qualifications: 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications: 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience Proven track record in B2B product commercialization and GTM strategy, ideally in software-centric or government-focused solutions. Strong strategy development and commercial mindset with experience in pricing strategy, deal structuring, and revenue accountability. Ability to lead in a matrixed environment and influence senior stakeholders. Hands-on experience launching products through direct and indirect channels. Excellent communication skills, comfortable engaging with C-suite executives and operational teams. Experience managing solution design for complex client segments. Familiarity with GovTech and/or payments ecosystem in the Region and government procurement processes is a plus. Demonstrated ability to manage multiple teams and/or a vertical, with a focus on mid- to long-term strategic planning and organizational impact. Experience operating at the executive level, influencing and collaborating with senior leadership to drive business transformation. Minimum of 15 years’ career experience, with a strong focus on strategy, business development, and commercialisation. Success Profile: Strategic thinker with operational discipline. Collaborative leader who can orchestrate across global and regional teams. Results-driven, with a focus on accelerating revenue growth and improving client experience. Visionary executive with a proven ability to drive large-scale transformation and deliver sustainable business outcomes. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 194,700.00 to 304,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking a dynamic and accomplished Director of Product Management to lead the end-to-end strategy, execution, and performance of our credit products portfolio for mass and affluent consumers across Latin America and the Caribbean (LAC). This is a pivotal leadership role for a results-oriented professional with deep expertise in credit products, who combines strategic vision with hands-on operational excellence. The ideal candidate is a strong leader with a track record of delivering innovative credit solutions, driving business growth, and elevating client satisfaction. You will be responsible for shaping the product roadmap, launching new offerings, and continuously optimizing existing products to ensure market relevance and profitability across all client segments This role reports to the LAC Consumer Product Senior Director. Key Responsibilities • Product Leadership: Own the full lifecycle of credit products, from market analysis and ideation to launch, optimization, and growth. Champion product excellence and innovation at every stage for mass and affluent segments., • Strategic Execution: Translate business objectives into actionable product strategies. Define and deliver a robust roadmap for credit products, ensuring alignment with customer needs and market trends across diverse client bases., • Market Expansion: Develop tailored go-to-market strategies for each LAC market, collaborate with execution driving consistent growth and product differentiation across the region., • Performance Management: Take full accountability for product P&L. Monitor KPIs, analyze performance data, and implement initiatives to maximize uptake, usage, and profitability., • Stakeholder Engagement: Lead cross-functional teams—including Technology, Benefits, Marketing, Sales, Operations, and external partners—to deliver product initiatives on time and within scope., • Innovation: Identify and implement digital and experiential innovations that set our credit products apart in the mass and affluent segments., • Client Advocacy: Serve as the subject matter expert for credit products. Represent the portfolio at industry events, engage directly with clients, and leverage feedback for continuous improvement. Basic Qualifications: 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 8+ years of product management experience (at least 5 years in payments and financial services). Bachelor’s degree required. Advanced degree preferred. Proven track record of full lifecycle product ownership, including ideation, launch, and optimization. Strong commercial acumen: experience managing P&L, setting business goals, and driving measurable outcomes. Analytical mindset: skilled at using data and market analysis to inform decisions. Cross-functional leadership: experience delivering results in matrix global organizations. Excellent communication skills: able to influence stakeholders and clearly articulate product vision, requirements, and results. Languages: fluent in English and Spanish. Portuguese is a strong plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160,100.00 to 232,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Senior Director, Strategic Partnerships is responsible for helping to shape and execute on growth initiatives and projects with strategic global accounts. This includes understanding in depth both Visa and our partner’s capabilities, needs, and goals and driving towards successful outcomes, which could come in the form of deal execution, new product or market launches, solutioning and pilots, growing existing business lines, or other strategic priorities. The role requires an experienced payments professional with strong product solutioning strategy and business development experience, who works well cross-functionally and with clients to form relationships that positively influence execution outcomes. Essential Functions include: Account Strategy & Management: • Lead the account and relationship management and sales plan for global Payment Facilitator accounts, orchestrating across internal and external stakeholder and ensuring focus and forward movement on top priorities., • Identify and pursue partnership growth models that provide step function value, distribution channels, or new capabilities for Visa., • Align cross functional teams on key initiatives, including representation from: Legal, Government Engagement, Product, Operations, Risk, and Local Market teams., • Work with cross functional teams to ensure partner implementations and existing business lines are growing and meeting mutual expectations., • Support and manage discovery, ideation, and product solutioning with partners in a thoughtful and creative manner, while collaborating with key internal stakeholders including product owners and sales specialists. Basic Qualifications: • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience, • A minimum of 5 years business experience, with related product, sales and management experience in the payments and or financial services industry, with particular preferred experience in cross border money movement, card networks and or PSPs., • Proven record of creative product solutioning with complex product sets, driving client ideation and innovation., • Demonstrated track record of planning, managing and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery, • Proven record of implementing strategic initiatives, policies and operational decisions, • Strategic thinking, analytical, problem solving and thought leadership, • Teamwork, interpersonal and relationship building skills, and ability to lead by influence and example, • Proven ability to partner, communicate and manage, navigate across functions and through multiple disciplines and organizational groups, • Experience managing up, building Executive Level communications and delivering presentations, • Ability to work within a complex and often ambiguous environment, and to influence partners, senior management and other relevant parties, • Executive presence, strong written and oral communication, including large group presentations, • Fluency in Spanish and English Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176,500.00 to 256,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we’re not just building businesses—we’re building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders—including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year® National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: • ABA Centers – The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas., • GateHouse Treatment – A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services., • Marquis MD – A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology., • Exact Billing Solutions – Innovative revenue cycle management and advanced billing support systems for healthcare providers., • Curative AI – A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: • Inc. 5000 – 5th Fastest-Growing Private Company in America (2024)., • Financial Times – #1 on "The Americas' Fastest Growing Companies.", • EY Entrepreneur Of The Year® U.S. Overall., • South Florida Business Journal’s Top 100 Companies., • Florida Trend Magazine's 500 Most Influential Business Leaders. ICBD is strategically investing in a market-leading Talent Acquisition team designed to be the competitive edge that fuels the aggressive expansion of our holding company and our portfolio of fast-growing operating companies. We are currently recruiting a Talent Acquisition Operations Specialist. This role is a first for our team and is highly strategic and consultative role responsible for the maturity, efficiency, and future-readiness of the entire Talent Acquisition function for ICBD and our operating companies. Reporting to the ICBD EVP, Talent Acquisition, this role drives operational excellence through data & analytics, continuous process improvement, and internal advisory. This role is also accountable for maximizing the ROI of the current technology stack and developing robust business cases for future advanced TA technology aimed at delivering an exceptional candidate and hiring manager experience. This roles serves as a liaison between TA, HR, Finance, IT and other key stakeholders, transforming strategic vision into measurable operational reality. Key Responsibilities & Areas of Expertise Data-Driven Operational Excellence & Process Improvement • Lead the design, and continuous optimization of end-to-end Talent Acquisition processes (from requisition to new hire start date) for efficiency, compliance, and scalability., • Utilize data & analytics to diagnose operational bottlenecks, measure process effectiveness, and identify key drivers of candidate/hiring manager friction., • Serve as the consultant and advisor to TA leadership and the TA team on best practices for process adherence and strategic utilization of the current and future TA technology stack (ATS, CRM, Interviewing Platforms, etc.)., • Develop and deliver consultative training programs and workshops that translate data insights and system capabilities into high-impact, actionable recruiting strategies. Technology Strategy & Business Case Development • Maximize the value and ROI of the existing TA technology ecosystem through continuous optimization and integration planning., • Lead the evaluation of advanced, emerging TA technologies (e.g., specialized AI tools, automation platforms)., • Proactively manage the governance framework, ensuring rigor and compliance with internal controls and legal requirements across all processes., • Lead vendor management for operational partners, focusing on improving SLAs/KPIs and integrating third-party tools seamlessly into the core experience. Ideal Competencies & Skills • Strategic Operations Leadership: Proven ability to define and execute complex operational strategies in a fast growth environment., • TA Systems Mastery & Strategy: Deep expertise in the strategic implementation and maximization of core TA systems (ATS/CRM) and the evaluation of emerging technology., • Advisory & Influence: Exceptional skill in internal consulting, presenting data-backed arguments, and influencing executive decisions and recruiter behavior., • Data & Analytics Acumen: Proficient in leveraging operational data to diagnose issues, measure success, and build compelling business cases., • Process Optimization & Continuous Improvement: Expertise in applying methodologies to simplify and scale complex workflows. The ideal candidate will possess the following professional experience: • 3+ years of progressive experience in Talent Acquisition Operations, HR Technology, or HR/TA consulting, with a proven track record of driving large-scale, measurable complex projects and process improvements., • Strong track record of designing and delivering executive-ready reporting and data visualizations to communicate key operational performance, compliance status, and strategic business updates to leadership., • Deep, hands-on experience with major Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms (e.g., Workday Recruiting, Oracle HCM, SuccessFactors, Salesforce). Experience with system implementation and optimization is highly preferred., • Proven ability to lead cross-functional projects involving IT, HR, Finance, and Business stakeholders. Benefits • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance. ICBD participates in the U.S. Department of Homeland Security E-Verify program.