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  • General Manager
    General Manager
    2 days ago
    $25–$28 hourly
    Full-time
    Northeast Yonkers, Yonkers

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee our new Ridge Hill Kiosk in Yonkers, New York. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The General Manager is responsible for the overall operation of their assigned store. This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • ServSafe Food handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to multi-task and thrive in a fast-paced environment PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $25---$28 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Customer Service Associate
    Customer Service Associate
    13 days ago
    $15–$19 hourly
    Part-time
    Fordham Heights, The Bronx

    We are a neighborhood E-Bike store in search of dedicated Customer Service Associate to join our team. If you're committed to providing exceptional service and enjoy working in a customer-oriented environment, we invite you to apply. Key Requirements: Retail Experience: Previous experience in a retail environment, general labor, and customer service is valuable. Customer Service Excellence: Exceptional customer service skills are essential. Team Player: Capable of working harmoniously within a team and engaging positively with customers. Organizational Skills: Strong organizational abilities and multitasking skills to ensure efficient store operations. Versatility: Willingness to learn and contribute to all areas of the store, including pricing, stocking, marking, and bagging merchandise. Attendance: A consistent and punctual attendance record is required. Basic Computer Knowledge: Basic computer skills are preferred. Flexible Availability: Must have flexible availability, including evenings, weekends. Close on Holidays. Training: All employees will be required to complete orientation and training. Key Responsibilities: Customer Engagement: Greet customers warmly and provide assistance, including helping them navigate the store layout and locate products. Product Knowledge: Continuously expand your product knowledge to assist customers effectively. Communication: Answer calls and pages promptly to assist customers efficiently. Adaptability: Be ready to perform any other duties as assigned by store management.

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