Bilingual Medical Case Manager (Spanish/English)
hace 2 días
Philadelphia
Job DescriptionAbout Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Bilingual HIV Medical Case Manager (Spanish/English) provides comprehensive case management services to a caseload of approximately 35–40 HIV-positive clients, including pregnant women, in both clinical and office settings. This role is essential in supporting clients’ medical, psychosocial needs while promoting health equity and reducing HIV transmission. Essential Functions • Conduct client intakes in alignment with Uniform Access procedures., • Perform in-person needs assessments, gathering medical, demographic, and consent information., • Develop individualized care plans in collaboration with the client and support team, ensuring strict confidentiality., • Provide ongoing case management and advocacy for a caseload of individuals symptomatic with HIV., • Offer flexible service delivery, including home, hospital, clinic, and office visits as appropriate., • Support clients in navigating social service systems, arranging and securing linkages to appropriate resources., • Deliver information and referrals, conducting monthly follow-ups, monitoring related activities, and reassessing needs as necessary., • Educate and inform members of the client’s support network when appropriate and with documented informed consent., • Collaborate with care providers on discharge planning and the development of home care plans., • Collaborate with Action Wellness direct service staff, volunteers, and therapists to coordinate and refine client care plans as appropriate., • Serve as a liaison with external partners, coordinating services and procedures to facilitate client access to needed resources., • Attend at least one medical appointment annually for each Comprehensive client., • Accurately document a minimum of 450 service units (15-minute increments) each month., • Maintain accurate and timely documentation in accordance with agency requirements., • Record the minimum required client contacts within the timeframes specified in the Direct Service Policy and Procedure Manual., • Meet established performance measures, including client contacts, screenings, service plan completion, and related benchmarks., • Follow all clinical and procedural guidelines outlined in the Action Wellness Direct Services Manual., • Attend required meetings, including Direct Services, in-service trainings, and general staff gatherings., • Participate in supervision, engaging in weekly individual and monthly group sessions. Education and Experience • Bachelor’s degree in Social Work, Human Services, Nursing, or a related field required., • Minimum of one (1) year of experience in case management, social services, or healthcare coordination., • Experience working with individuals living with HIV/AIDS or other chronic health conditions strongly preferred., • Bilingual proficiency in Spanish and English, with strong verbal and written communication skills. EEO and ADA Statement Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our Center City office, hybrid remote after 90 days Full time, Non-Exempt, Salary range: $45,000-50,000 No phone calls please.