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  • Restaurant General Manager
    Restaurant General Manager
    hace 1 día
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

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  • Salon Front Desk Receptionist
    Salon Front Desk Receptionist
    hace 2 días
    $16–$19 por hora
    Jornada parcial
    Bergenfield

    We are seeking a highly organized and customer-focused individual to join a dynamic salon environment as a Front Desk Receptionist. In this pivotal role, you will be the first point of contact for clients, ensuring a welcoming and efficient experience from arrival to departure. Key Responsibilities include: • Warmly greeting clients and managing their check-ins and check-outs., • Efficiently handling appointment scheduling, modifications, and cancellations., • Answering phone calls, responding to emails, and addressing client inquiries with professionalism and courtesy., • Providing detailed information about salon services, products, and promotions., • Processing payments accurately and managing daily till reconciliation., • Maintaining a pristine and inviting reception area., • Assisting with retail product displays and inventory management., • Collaborating with salon stylists and technicians to ensure smooth operations., • Upholding high standards of customer service to foster client loyalty. The ideal candidate will possess: • Proven experience in a customer service or reception role, preferably within a salon or spa setting., • Exceptional communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency with scheduling software and basic office applications., • A professional demeanor and a positive, enthusiastic attitude., • Ability to multitask effectively in a fast-paced environment. Join a team dedicated to beauty and client satisfaction, and contribute to creating an unforgettable experience for every visitor.

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  • Shift Leader
    Shift Leader
    hace 5 días
    $18–$22 por hora
    Jornada parcial
    Upper West Side, Manhattan

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Bookkeeper
    Bookkeeper
    hace 12 días
    $55000–$60000 anual
    Jornada completa
    Allerton, The Bronx

    Global Tax and Financial Services is seeking a detail-oriented and dependable Bookkeeper & Tax Preparer Assistant to support our accounting and tax preparation team. This role is responsible for maintaining accurate financial records, assisting with tax return preparation, and providing administrative support to ensure efficient client service during tax season and thought out the year. The ideal candidate is organized, proactive, client-focused, and comfortable working in a fast-paced environment. Key Responsibilities • Record and maintain daily financial Transactions, • Reconcile bank and credit card statements, • Manage accounts payable and account receivable, • Maintain payroll records (if applicable), • Prepare monthly financial statements and reports, • Maintain and organize client financial documentation, • Assist clients with bookkeeping software questions (QuickBooks), • Collect and organize client tax documents, • Prepare basic individual tax returns under supervision, very basic, • Enter financial data into ta software accurately, • Review returns for missing information or discrepancies, • Communicate with clients to request additional documentation, • Assist with electronic filing and tracking return status Support • Answer phones and respond to client inquiries, • Maintain secure and confidential client files, • Full time, • $60,000 Annual Salary, • Associate degree in Accounting, Finance, or related field preferred, • 1-3 years of bookkeeping or tax preparation experience preferred, • Proficiency in QuickBooks (Online and/or Desktop), • Familiarity with tax preparation software, • Strong knowledge of basic accounting principles, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent organizational and time management skills, • Strong attention to detail and accuracy, • Ability to maintain strict confidentiality Work Environment Office-based position Full-time Extended hours during tax season

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