Trabajos patient access manager en Rochester, New YorkCrear alertas

Rochester, Syracuse or Buffalo, NY In support of PPCWNY’s mission, the Director of Compliance, Quality & Risk Management (CQRM) provides senior-level leadership for the design, implementation, and oversight of an integrated, agency-wide compliance, quality, and risk management program. Working collaboratively with clinical and administrative leadership, this role ensures organizational adherence to Planned Parenthood Federation of America (PPFA) standards, internal policies, and all applicable federal, state, and local regulatory requirements. The Director promotes a culture of accountability, transparency, patient safety, and continuous improvement while strengthening organizational readiness, resilience, and governance. This role requires routine travel to all PPCWNY health centers to provide training, support audit readiness, and ensure consistent implementation of compliance and quality standards. Essential Functions Compliance, Policy & Regulatory Oversight • Leads and maintains an effective healthcare compliance program aligned with Office of Inspector General (OIG) guidance, PPFA standards, and applicable federal, state, and local regulations., • Serves as administrator for the organization’s policy management system, overseeing policy development workflows, version control, approvals, distribution, staff access, and attestation., • Develops, reviews, and maintains compliance-related policies, procedures, and protocols, including HIPAA, HITECH, CLIA, NYS Article 28, Title X, OMIG guidance, and records retention requirements., • Provides organizational oversight of OSHA compliance, including workplace safety standards, exposure control, hazard communication, required training, and corrective action coordination., • Serves as the enterprise lead for all internal and external audits, inspections, surveys, and reviews, including regulatory, funder, payer, PPFA, OSHA-related, and accreditation processes., • Coordinates audit planning, document production, staff preparation, on-site logistics, and audit responses across departments and health centers., • Maintains continuous audit and survey readiness through routine monitoring, mock audits, and compliance validation activities., • Tracks audit findings, corrective action plans, responsible parties, and timelines to ensure timely resolution and sustained compliance., • Partners with leaders across Patient Services, Finance, Revenue Cycle, Human Resources, Information Technology, Development, Legal, and Grants & Programs to integrate compliance, quality, audit readiness, and risk management practices into daily operations., • Provides consultative guidance to departments on regulatory interpretation, risk identification, and implementation of practical, sustainable compliance solutions., • Provides direct supervision and performance management for the Clinical Quality & Safety Manager, ensuring quality, patient safety, compliance, and audit-readiness activities align with organizational and regulatory priorities., • Partners with clinical leadership to ensure quality assurance, patient safety initiatives, and performance improvement activities meet PPFA, regulatory, and accreditation standards., • Leads enterprise-wide risk assessments addressing clinical, operational, financial, privacy, audit, safety, and reputational risks., • Maintains the organizational risk register and prioritizes risk mitigation strategies., • Serves as administrator or advanced user of compliance-related systems and tools, including the policy management platform and Smartsheet., • Uses Smartsheet to track audits, corrective actions, training completion, policy reviews, risk mitigation activities, and CQRM work plans., • Develops dashboards and reports to support oversight, prioritization, and executive-level decision making., • Designs, delivers, and oversees compliance-, quality-, audit-, HIPAA-, OSHA-, and Infection Prevention-related training programs for staff across the organization., • Establishes and maintains a standardized new-hire compliance and safety onboarding program, ensuring timely completion of required trainings and policy acknowledgements., • Provides in-person and on-site training at all PPCWNY health centers, as needed, to support staff education, regulatory compliance, and quality improvement efforts., • Ensures training completion, effectiveness tracking, and documentation in support of regulatory, audit, and accreditation requirements., • Serves as an independent advisor to executive leadership and the Board of Directors on compliance, quality, audit outcomes, workplace safety, and enterprise risk., • Chairs the CQRM Committee and the 340B Oversight Committee, setting agendas, guiding cross-functional participation, and ensuring accountability for follow-through., • Provides regular and ad-hoc reporting to executive leadership and designated Board Committees., • Has authority to request records, data, and staff participation necessary to support audits, investigations, and regulatory or funder reviews., • Evaluates vendors, contractors, and affiliates for compliance with organizational, regulatory, and audit requirements., • Integrates health equity, nondiscrimination, and culturally responsive care principles into compliance, quality, audit, and risk management activities., • Ensures sustained organizational readiness for regulatory, funder, payer, PPFA, OSHA, and accreditation audits, including timely resolution of findings and prevention of repeat deficiencies., • Ensures policies, procedures, and supporting documentation remain current, accessible, and consistently applied across all health center and administrative locations., • Demonstrates continuous improvement in quality, patient safety, and enterprise risk mitigation through data-informed oversight and corrective action., • Ensures effective committee governance with clear agendas, documentation, and follow-through on identified actions. Applicants must possess the following qualifications (or equivalent combination of education and relevant experience): Education • Minimum of 5 years of progressive experience in healthcare compliance, quality, and/or risk management., • Experience with accreditation, regulatory oversight, audits, and healthcare compliance programs required., • CPHQ, CHC, CHPC, PMP, Lean Six Sigma, or equivalent, • RN, NP, or PA strongly preferred Knowledge, Skills, & Abilities • Strong knowledge of healthcare regulatory requirements including HIPAA, OSHA, CLIA, Title X, NYS Articles 27-F and 28, OMIG guidance, and PPFA standards., • Proficiency with Microsoft Office and Smartsheet., • Strong analytical, organizational, leadership, and communication skills., • A commitment to PPCWNY’s mission, vision and values along with a commitment to the goals of PPCWNY is essential Working Conditions • Standard office and health center environment, • Well-lit/ventilated Physical Requirements • Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation, • May experience visual fatigue working at computer with potential extended periods of sitting, • Ability to travel to all agency locations as assigned Work Schedule This is a full-time, 40 hour a week, position; regular schedule will be Monday – Friday with occasional evenings and weekends. Benefits & Compensation At PPCWNY, we're committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $106,766.40–$136,427.20 annualized. Actual compensation will be determined by experience and other factors permitted by law. In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid-Time-Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more! Planned Parenthood of Central and Western New York is an equal opportunity employer.

Medical Director – Rochester, New York - Signing Bonus Offered A respected community animal clinic in Rochester is seeking a Medical Director to lead a thriving hospital serving Monroe County. This is an opportunity for an experienced veterinarian to shape clinical excellence, inspire a collaborative culture, and drive meaningful impact within an underserved community. The Role As Medical Director, this leader will guide the hospital’s medical vision and standards of care while partnering closely with the practice manager and leadership team. Responsibilities include: • Driving hospital growth and continuous improvement, • Upholding high standards in patient and client care, • Mentoring and developing medical staff, • Implementing strategic initiatives that support both operational success and team wellbeing, • Fostering a positive, inclusive, and mission-driven culture This position blends hands-on clinical work with influential leadership, offering the ability to shape both outcomes and organizational direction. Qualifications • Doctor of Veterinary Medicine (DVM/VMD) or equivalent, • 4 years post-graduation experience, • Strong surgery skills, • Mentoring skills, • Active New York veterinary license in good standing (or eligibility prior to start), • Active DEA license (or eligibility), • Strong leadership, communication, and team development skills About the Hospital This high-volume, high-quality spay/neuter and vaccine clinic is dedicated to serving Rochester’s low-income community, as well as numerous rescue and adoption organizations. The team delivers compassionate, individualized care and partners closely with pet parents to ensure trusted, accessible veterinary services. Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m. — supporting strong work-life balance with no weekend hours. Compensation & Benefits • Starting base salary from $170,000k+ annually, with Quarterly ProSal bonuses, • No negative accrual, • Medical Director Annual stipend $10k-$20k - Paid out Pro-rata, weekly, • Medical Director 12 month retention bonus, • 22% production, • Signing bonus, • Relocation allowance Benefits Package Includes: • Medical, dental, vision, life insurance, • Short- and long-term disability coverage, • 401(k) with employer match, • Student loan management tools and assistance, • Employer-sponsored childcare and elder care support, • Personalized family-building resources, • 24/7 mental health access through Lyra Health Compensation is negotiable based on experience, credentials, and skill set. This opportunity is ideal for a veterinarian ready to lead with purpose — combining medical excellence, strategic growth, and compassionate community care in one of New York’s most vibrant regions.

If you are a current Jazz employee please apply via the Internal Career site. \n Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to \ntransform the lives of patients and their families. We are dedicated to developing \nlife-changing medicines for people with serious diseases — often with limited or no \ntherapeutic options. We have a diverse portfolio of marketed medicines, including leading \ntherapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. \nOur patient-focused and science-driven approach powers pioneering research and development \nadvancements across our robust pipeline of innovative therapeutics in oncology and \nneuroscience. Jazz is headquartered in Dublin, Ireland with research and development \nlaboratories, manufacturing facilities and employees in multiple countries committed to \nserving patients worldwide. Please visit\n more information. \n The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals’ products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals’ marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one’s annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams' tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company’s products within the current disease areas of focus: Small Cell Lung Cancer (SCLC) and Gastrointestinal (GI) Cancers * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer’s questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company’s policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company’s ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with GI, HER2 landscape, biomarker driven therapeutics and/or Lung Cancer highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

Job Description: Summary: The Case Manager H2H (RN) is responsible and accountable for coordinating the care of CDPHP members who meet criteria for services across the continuum of care. Activities focus on the successful transition of care for CDPHP members who have been hospitalized and are being discharged, with a focus on readmission avoidance. Specific activities include member outreach, medication review, identifying barriers to care, care planning and collaboration with providers. Case Managers will also provide education and support to members who have ongoing chronic health needs, they will also serve as a resource to answer day-to-day clinical questions from members and other CDPHP business areas. The Case Manager H2H will navigate a variety of applications and platforms in the daily administration of work. They must combine strong clinical knowledge and critical thinking to coordinate and support a care plan that will monitor quality medical care for the member population serviced by CDPHP. This is a telephonic role. Essential Accountabilities: • Provide a well-coordinated care experience for patient/families, including, effectively monitoring length of stay, readmissions and coordinating the activities of multiple disciplines utilizing nursing judgment., • Collaborate with members/families, providers, medical staff, utilization review staff, embedded case managers and/or others to coordinate a safe transition from the hospital setting., • Perform detailed medication reviews, identify discrepancies and communicate with providers to resolve discrepancies. Support member to ensure they are taking medications as prescribed., • Build relationships with hospitals and provider offices to allow for collaborative information exchange and prompt appointment setting requests., • Advocate for members to obtain the most appropriate health care services in collaboration with members of the health care team., • Facilitate communication among different disciplines to assist in the coordination of care. If embedded, meet with CDPHP members at designated facilities to assist them with their anticipated discharge needs., • Develop care plans that include mutual and realistic goals, interventions, and expected outcomes., • Revise and adjust the care plan to fit the needs of the member based on continuing assessment, medication changes or member's condition., • Effectively utilizes community resources and community support systems to reduce avoidable readmissions, • Identify and address social determinants of health (SDOH) and facilitate referrals to Social Work Case Management, Behavioral Health and/or psychosocial community support systems or resources., • Identifies variations in care delivery and notifies manager and/or supervisor of any patterns or trends., • Engage, communicate with and coach patients telephonically and/or face-to-face. Educate members (family/caregivers) regarding their disease process and self-management strategies. Evaluate understanding of disease processes to prevent further complications., • Educate members, families and health care providers regarding benefits, availability of services, community resources, alternative funding, and health care alternatives., • Identify and facilitate access to social service agencies, community organizations, patient support groups, and other adjunct services to minimize and prevent inappropriate hospital stays and maintain maximum achievable health status., • Maintain comprehensive computerized records of all care management activities., • Participate in team and office meetings as needed., • Maintain departmental standards for all duties as outlined by CDPHP policies and procedures., • Precept new employees to the department., • Volunteer at health fairs, workshops and other corporate events and present in-services when appropriate., • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Resources or the Chief Executive Officer., • Perform other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Registered Nurse with a current New York State license is required., • Bachelor's degree in Nursing preferred., • Certified Case Manager (CCM) certification preferred., • PRI (Patient Review Instrument) certification preferred., • Minimum three (3) years clinical experience is required., • Experience with chronic condition management required, experience with diabetes and heart disease is preferred., • Case management experience preferred., • Experience working with health, social service and funding resources, including community agencies and alternate care delivery systems is preferred., • Experience in home care, medical office setting, hospital or managed health plan preferred., • Experience with Microsoft Office, including Word, Excel, Outlook and PowerPoint are required., • Demonstrated ability to provide case management for complicated members with multiple comorbidities and chronic diseases., • Demonstrated ability to work collaboratively on a team., • Demonstrated ability to communicate effectively with members with varying levels of education, health literacy and understanding., • Demonstrated ability to work with diverse population., • Ability to navigate system applications with accuracy., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to interact with providers, members to positively impact the quality of patient care., • Demonstrated ability to manage multiple projects in conjunction with a frequently changing patient caseload., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel to a variety of sites across CDPHP service area, during regular business hours, evenings and possibly weekends may be required., • Valid driver's license and driving record showing no restrictions that would impede ability to travel by automobile required., • Annual Physical assessment, as well as any other clinical requirements, will be required by the designated facility., • Spanish speaking preferred. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: Minimum: $62,400 - Maximum: $ 96,081 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: * Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health * Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment * Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems * Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. * Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients * Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business * Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security * Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: * Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines * Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions * Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements * Reviewing and collecting patient information; tracking and documenting for each applicable patient * Monitoring and managing vaccine supplies Required Qualifications: * Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification * If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age * If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program * State-level licensure and national certification requirements vary by state, click here () to learn more. Essential Functions: * Regular and predictable attendance, including nights and weekends * Ability to complete required training within designated timeframe * Attention and Focus: * Ability to concentrate on a task over a period of time * Ability to pivot quickly from one task to another to meet patient and business needs * Ability to confirm prescription information and label accuracy, ensuring patient safety * Customer Service and Team Orientation: * Actively look for ways to help people, and do so in a friendly manner * Notice and understand patients' reactions, and respond appropriately * Communication Skills: * Use and understand verbal and written communication to interact with patients and colleagues * Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning: * Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription * Problem Resolution: * Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options * Physical Demands: * Be mobile and remain upright for extended periods of time * Lift, scan, and bag items * Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items * Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm * Extend hand(s) and arm(s) multiple directions to place, move, or lift items * Control precision; quickly adjust machines to exact positions * Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist * Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. * Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately * Have the ability to receive detailed information through oral communication * Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: * 1-3 years previous experience as a Pharmacy Technician * Previous experience in a pharmacy, retail, medical, or customer service setting * Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 40 Time Type Full time Pay Range $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments () . We anticipate the application window for this opening will close on: 07/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 220 Hutchison Rd, Rochester, New York, United States of America, 14620 Opening: Regular Full time 40 910133 Ophthalmology UR - Day (United States of America) UR URC 211 $59,208.00 - $82,857.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Functions as a specialist and/or educator in various disciplines of Ophthalmology. May assist in some supervisory duties, or in the absence of the supervisor. Schedule 8 AM-4:30 PM Responsibilities Specifically....performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill and judgment, and an understanding of the principles and methodology of a technical field. * Coordinates daily activities of assigned ophthalmic technicians and develop weekly technician schedules: Maintains presence on the clinical floor to ensure patient flow moves efficiently troubleshooting in all services as needed as needed. * Oversight of ophthalmic technician training program to ensure staff is performing at required skill level.Includes: one-on-one training with technicians (e.g. conducting phoropter refractions and/or trial lens refractions, incorporation of faculty feedback on training opportunities, development of a faculty lecture series, provide guidance and oversight of the technician incentive program intended to promote achievement of certification levels (COA, COT, COMT), and collaboration with diagnostic services team on training & skill enhancement opportunities. * Performs as a ophthalmic technician, in addition fills is able to float in and cover any specialty service when staffingshortages occur, specific duties would include interaction with patients and all others in the department to ensure that the patient and assigned faculty member needs are met. * Chairs bi-monthly technician team meeting. Ensures appropriate follow-up items are addressed. Attends pertinent departmental meetings to address tech related items.Works with Faculty Practice Manager to assess/analyzes technician supply and demand for the department. * Provides regular weekly feedback to Faculty Practice Manager about staffing concerns, performance issues, and opportunities for organizational improvements. * Assists with recruitment and hiring process for ophthalmic technicians, and provides input regarding performance evaluations for technicians in conjunction with the Faculty Practice Manager. * Keeps certification up to date in addition keeps abreast of current trends and developments in ophthalmic technical field. Bachelor's degree and 3 years of relevant experience with COA certification; or 5 years of relevant experience and COA certification, or an equivalent combination of education and experience with COA certification. Preferred COT certification. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 500221 Imaging Sciences-General X-Ray UR - Day (United States of America) UR URCD 211 H $29.80 - $38.74 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted. Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted. Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation. To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. JOB DUTIES AND RESPONSIBILITIES: * Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high-quality image. * Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure. * Produces a diagnostic, high quality image for interpretation by the Radiologist. * Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly. * Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats. * Maintains appropriate supplies in the x-ray rooms. * Completes and bills for studies accurately. Other duties as assigned. QUALIFICATIONS: * Completion of formal training in an approved School of Radiologic Technology required. * Maintains current NYS licensure and ARRT certification with CE credits as required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 500016 Admissions Center-SMH UR - Rotating (United States of America) UR URCB 206 H $20.31 - $27.42 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Works closely with the Provider team to facilitate admission or transfer of patients from Strong Memorial Hospital Emergency Room to UR Medicine affiliate hospitals. Interviews and consents patients for transfer, answers patient and family questions regarding transfer to affiliate locations and completes appropriate forms for transfer. Interfaces with care team members including physicians, nurses, social work, and support staff to facilitate communication. Creates transfer center intake for service requests to be triaged and managed by the appropriate area leaders. * Facilitates coordination between Strong Memorial Hospital and affiliate locations to arrange patient transfers to affiliate locations, consents patient for transfer and completes all required paperwork for transfer, under the direction of area leadership. Arranges transportation for transfer and liaisons with nursing to facilitate RN handoff. * Reviews patient for transfer based on geographic proximity to affiliate hospitals and necessary service, utilizing service availability lists and in discussion with the Strong Memorial Hospital provider team for the applicable department. * Documents in an accurate, timely manner in the EHR (electronic health record) transfer intake. Updates patient encounters for affiliate locations ensuring accurate insurance information, demographic information, service and accommodation information. * Answers incoming calls for service requests, enters accurate data in appropriate system (EMR) for RN follow up. * Collaborates with health care team to facilitate communication regarding transfer and updates department staff regarding transportation. * Completes daily calls to affiliate and outside hospitals relating to pending and accepted transfers awaiting bed assignments. Alerts appropriate leadership of any change in patient status communicated by the referring facility that may require clinical triage and follow up. Communicates bed assignment to referring facility, when identified by receiving facility, under direction of area leadership. * Perform other duties assigned by the manager such as statistical reports, correspondence, and other records maintenance, as needed. * Other duties as assigned * Bachelor's Degree in Health Care, Education, Psychology, or related discipline required. Master's Degree in related discipline preferred * 3 years of related experience (advanced customer service in fast paced environment, registration, data entry, health care) required or equivalent combination of education and experience required * Ability to function in a fast-paced environment required * Knowledge of hospital policy and procedures as they related to transfers between affiliate locations required * Knowledge of and proficient ability to use the Electronic Health Record (EHR) required * Excellent written and verbal communication skills, as well as excellent customer service skills preferred * Ability to work independently as well as highly collaboratively in a team environment preferred * Strong computer skills and ability to type minimum of 45 words per minute preferred * Knowledge of medical terminology preferred * Professional, compassionate demeanor and excellent people skills preferred Schedule: EVENING; OCC NIGHTS; 3:30 PM-12 AM / 11 PM - 7:30 AM; WKNDS/HOLS; SCHEDULE VARIES The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 120 Corporate Woods, Rochester, New York, United States of America, 14623 Opening: UR - Day (United States of America) UR URCA 206 H $21.71 - $29.31 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: General Purpose: Manages medication coordination and removal of barriers that prevent patients from receiving their medications. Communicates with the prescriber's office to acquire necessary information to submit prescriptions to the patient's insurance for approval including prior authorization, and helps enroll patients in financial assistance programs and arrange timely delivery of the medication. Facilitates communication between the patient, pharmacist, insurance, and staff to ensure coordinated care. Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to the high-cost drugs prescribed in their assigned area(s). Analyzes patients that are receiving high-cost medications for potential participation in PAPs, and identifies the best options for the patient given their overall circumstances (insurance, disease state, income, etc). Coordinates with the patient and/or family to obtain necessary information, including income information and other personal details, as well as to present PAP options to the patient/family when there are multiple options. Enrolls patients in PAPs using the needed permission and information, follows up to determine the status of the application, and ensures proper documentation of this process. Submits all required documentation to the PAP throughout the duration of treatment to verify that payment for each prescription refill is still active. Understands and manages the payment process specific to each PAP, and ensures that payments are properly accounted for the correct patient and correct patient encounter. Meets or discusses with the patient and/or family the status of PAP eligibility on an as-needed basis if coverage changes during treatment duration. Serves as a subject matter expert available to patients, providers, and other staff about financial assistance resources, including PAPs, grants, foundations, manufacturer coupons, and social work. Collaborates with social services and case management on patient assistance. Coordinates medication and supplies preparation with pharmacy staff to ensure timely delivery. Troubleshoots insurance issues with pharmacists, physicians, and staff to prevent treatment interruptions. Follows up with patients to ensure safe and effective medication use. Documents problems with the medication (i.e. delivery issues, side effects, adherence, difficulty with administration, etc.) and triages issues to the pharmacist when appropriate. Coordinates medication ordering with inventory manager for special orders or low-volume medications. Tracks changes in prescribing trends and coordinates with inventory manager if changes in stock on hand is needed. Makes scheduled calls to patients to bill prescriptions and set up deliveries. Facilitates adherence to medications by ensuring that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the appropriate party. Answers incoming calls in a timely manner. Monitors and reconciles patient charge accounts once a month. Remains professional, courteous, and diligent in all interactions with staff and patients/families. Obtains high patient and provider satisfaction results. Reports errors through the hospital error reporting system (RL solutions) and contributes to quality improvement initiatives. Assists with prescription audits and ensures timely completion of required patient documentation. Assists with the training of new team members in the designated clinical area. Maintains expertise in the current policies of the most common payors for the relevant administered drugs that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses, and other patient care staff to ensure that all required elements of the policy are applicable in advance of requesting PA. Initiates, documents, and tracks all prior authorization on behalf of the areas to improve patient experience, ensure compliance, and prevent interruptions or delays in treatment. Other duties as assigned. Minimum Education & Experience: Associate's degrees in a Medical, Secretarial, or related field and 4 years of relevant experience required. Or equivalent combination of education and experience. Knowledge, Skills & Abilities: Capable of working independently with minimum supervision required. Strong communication skills, problem-solving abilities, and professional presentation required. Demonstrated customer relations skills required. Ability to multi-task, manage many details with accuracy, work under pressure, and maintain a professional attitude required. Completed ASHP-accredited training program or equivalent experience as a pharmacy technician preferred. Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time as Reported / Per Diem As Scheduled 500259 Imaging Childrens Hospital UR - Rotating (United States of America) UR URCD 211 H $29.80 - $38.74 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted. Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation. To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. * Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image. * Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure. * Produces a diagnostic, high quality image for interpretation by the Radiologist. * Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly. * Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats. * Maintains appropriate supplies in the x-ray rooms. * Completes and bills for studies accurately. Other duties as assigned. Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required. Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation. To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 180 Sawgrass Dr, Rochester, New York, United States of America, 14620 Opening: Regular Full time 40 500193 Medicine SMH Gastrointestinal UR - Day (United States of America) UR URC 205 H $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. ESSENTIAL FUNCTIONS * Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquires insurance authorization for the visit and, if applicable, any testing and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the electronic health record referral record. Performs a needs assessment using information from the electronic medical record to ensure the appropriate appointment/procedure is scheduled with the appropriate provider, ensuring accurate patient demographic and current insurance information is captured and adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals, and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location, and any educational materials if appropriate. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance, including provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to ensure delivery/receipt. * Prepares and provides multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests, such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier and coordinating peer-to-peer reviews for denied services. Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful. Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials, and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention. Determines relevant information needed, based on previous authorization request experience, for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival. * Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates, and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient. * Processes outgoing referrals. Discusses options with patient for outside URMC care. Ensures Meaningful Use requirements are met. Ensures the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, takes additional steps to get this information to the referred to office either via facsimile or mail. * Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into electronic health record following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment. * Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE * High School diploma or equivalent and 2 years of relevant experience required * Or equivalent combination of education and experience * Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred KNOWLEDGE, SKILLS AND ABILITIES Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 400151 Urology M&D UR - Day (United States of America) UR URG 110 $60,431.00 - $84,603.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: GENERAL PURPOSE Participate in ongoing research studies in the Urology Clinical Trials Office relating to Oncology and General Urology. phase 1-3 industry and Investigator initiated studies, in therapeutic agents in adult populations. Position requires the ability to work independently, strong interpersonal skills in communicating with adult subjects and their families, their health care providers, and hospital staff at Strong Hospital, Highland hospital and Urology Outpatient clinics. A willingness to develop the logistics of subject enrollment, persistence and flexibility in assuring on-going subject cooperation and good data collection skills. On occasion, this position may require travel to private medical offices and facilities in the Rochester area to enroll potential subjects and obtaining required samples. ESSENTIAL FUNCTIONS * Conducts unstructured interviews with subjects and families as required by protocol; perform clinical research related procedures (blood draws and sponsor specific delegated responsibilities); measures, records, and reports indicators of patient health status; perform more specialized tasks such as Bladder Scans, pad weight tests, ECGs and Uroflowmetry; evaluates subjects for local or systemic reactions to determine adverse events to study medication. * Discuss with subjects' potential adverse events and SAEs and participating in grade of events. * Participate in the reporting of subject serious adverse events (SAE) and filing of these in a timely manner to sponsors and IRBs. * Identification of subject pool, eligibility screening in clinic settings and/or telephone screens; medical history review; obtain informed consent and proceed with enrollment procedures; answers patient questions to ensure he/she understands the clinical study and their involvement. * Participate in performing all protocol required study procedures on subjects which include but are not limited to venipuncture, urine collection, Bladder Scans, Uroflowmetry, pad weight tests and ECGs. * Review and interpret study guidelines for next steps necessary for the processing and/or shipment of samples. * Track and prepare requests for payments to subjects * Ensures assigned studies are conducted accurately, conducts subject visits per protocol which may include standard-of-care visits, performs clinical research procedures (i.e., blood draw, urine sample collection), prepares, stores, and ships biological specimens, requests tissue from Pathology, verifies laboratory data, distributes study medication per protocol, documents adverse events accurately, consults with study investigators, regularly interacts with clinic, off-site, and laboratory staff as it pertains to subject visit requirements, follows subject visits. * Attend and participate in study team meetings, monthly research group meetings, and participate in unique sponsor-required training prior to study start; establish and maintain relationships with sponsor representatives for the purpose of regulatory compliance and quality assurance/control. * Organizes, develops, implements, evaluates, and manages all study documentation and multi-use electronic forms using Excel or Word. * Completes source documentation and CRF's, enters data into various database websites, ensures accurate and complete information within specific timeframe, monitors and tracks subject visits via multiple spreadsheets. * Quality Assurance: Oversees Quality Assurance and Control to optimize ID site study performance. * Makes recommendations and implements changes to improve site study performance. * This includes but is not limited to source document verification and ensuring its accuracy and compatibility with case report form information. QA of charts to ensure subjects meet all of the eligibility requirements for study participation relating to GU Cancer, Kidney stones, infertility and other Urology related diseases and disorders; ensure procedures are performed per protocol and confirm that no deviations from protocol have occurred. * Ensures that all source document information is completed accurately and includes all information required by the study sponsor. Manages and oversees assigned studies, fully participates in the planning, development and implementation of study design, protocols, consent forms, study logistics, study budgets, quality assurance and other programs. Reconciles invoices, initiates subject payments in compliance with protocol. * Conducts quality assurance activities. * Acts as liaison with study monitors, provides data clarifications, communicates with sponsor to clarify data queries, participates in sponsor monitoring visits. * Ensures regulatory applications are complete and associated documents are developed and submitted to RSRB in a timely fashion. * Develops, implements and monitors systems and methods to ensure quality, safety, efficiency and consistency in the processing of human subject research data. * Documents and maintains all study forms electronically or in binders. * Communicates with faculty and staff in the Urology Department, Wilmot Cancer Institute, RSRB, and various departments within the University relating to management and resolution of study issues. • QA of charts to ensure subjects meet all of the eligibility requirements for study participation relating to GU Cancer, Kidney stones, infertility and other Urology related diseases and disorders; ensure procedures are performed per protocol and confirm that no deviations from protocol have occurred. Ensures that all source document information is completed accurately and includes all information required by the study sponsor. May supervise others and participate in onboarding new staff members. * Trains staff regarding activities associated with conducting human subject research guidelines and sponsor requirements, attends pertinent research seminars and meetings, inventories study supplies, performs POCT testing, performs Monthly QC checks on testing products as applicable, sign-off and training of other staff members for laboratory procedures. * Must have own transportation and be willing to travel to off-site offices depending on study requirements and supervise junior research staff at offsite locations under guidance of the Clinical Trials Manager. * Inventories study supplies, restocks exam rooms and organizes supplies and charts for each individual study protocol; assist with data entry, filing, mailings, source document development and compiling study summary data as needed. * Keeps current with regulations for conducting clinical studies according to good clinical practices, federal, state, sponsor and institutional policies and laws, standard operating procedures and guidelines, and makes recommendations and implement changes as necessary. * Create and implement SOPs and guidelines for Clinical Trials office with manager review and sign-off. * Liaison for Insurance approvals related to study participation and other duties as assigned by manager. MINIMUM EDUCATION & EXPERIENCE * Bachelor's degree and 5 years of experience in human subject coordination required * Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES * Phlebotomy skills for adult and pediatric patients and good computer skills Required * Independent and organized professional with superior interpersonal skills, sound judgment and good oral and written communication skill * Strong attention to detail and must be able to problem-solve effectively. Required * Knowledge of computer databases including eRecord and ePARC, Word and Excel software programs. Required LICENSES AND CERTIFICATIONS * SOCRA - Certification In Clinical Research upon hire preferred * Association of Clinical Research Professionals (ACRP) upon hire preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 400048 Medicine M&D-Infect Dis Unit UR - Day (United States of America) UR URCB 218 $98,010.00 - $137,218.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The Department of Medicine at the University of Rochester Medical Center is a prominent leader in pioneering work in the fields of basic, foundational, clinical, and translational research. We are committed to fostering cutting-edge research that delivers new preventive and therapeutic strategies from the bench to the bedside. This individual will have a multifaceted role supporting clinical research in the role of sub-investigator for the division of Infectious Diseases (Infectious Diseases Research Clinic - IDRC). As a leader of clinical research for the Division of Infectious Diseases, this individual will work with and provide clinical oversight for a dynamic and highly busy research clinic with multiple contracts from the NIH and pharmaceutical companies. They will contribute to the development and implementation of research initiatives at the Infectious Diseases Research Clinic (IDRC) with emphasis on project milestones and goals for the University of Rochester Vaccine Treatment Evaluation Unit (UR VTEU), a 7-year NIH-funded grant to perform clinical studies as a part of the large NIH network called the Infectious Diseases Clinical Research Consortium (IDCRC). This individual will directly report to the IDRC Primary Investigators. Exceptional organizational skills are required. Essential Functions: Clinical Research Responsibilities: * Provides guidance to research coordinators and nurses for clinical evaluation and assessment related to study procedures and participants * Provides coverage and backup for IDRC physicians in the role of physician assistant as a sub-investigator for all IDRC clinical trials once credentialled * Perform a health history, including sexual history and behavioral risk assessment, and targeted physical examination * Assess clients' suitability for active and upcoming research studies. * Perform venipuncture * Administer Investigational Product * Provide individualized patient education * Identifies other health problems and provides referrals to appropriate health providers for evaluation and management * Evaluation of severity, causality, and relationship of Adverse Event/Medically Attended Adverse Event/Serious Adverse Event/Adverse Event of Medical Interest * Follow up on the above until stability or resolution * Review of subject laboratory test results as related to study participation * Subject safety reporting to Sponsor and Regulatory agencies * Estimated number of subjects will average 25-30 per week, in clinic visits IDRC - Works with the clinical research manager to provide programmatic support for research activities to effectively manage available resources (personnel, space, supplies, computers, and office equipment ) : * Consult with the IDRC and UR VTEU PIs, other UR VTEU faculty, and IDRC research staff concerning the studies and projects to be conducted to evaluate, create protocols, and achieve deliverables of research protocols and objectives. * Works with Clinical Trials Manager to create process improvement evaluations for recruitment, enrollment, and subject payment for the IDRC. Identifies roadblocks and logistical issues and independently creates and implements strategies to accelerate the workflow and achieve deliverables. * Leads protocol implementation and study progress, keeping investigators appraised of study progress. * Implement strategies to increase accrual and perform second eligibility checks. * Assists in training research coordinators, research nurses, and other staff on clinical activities associated with conducting human subject research specific to study protocols and generally in compliance with Good Clinical Practice (GCPs) guidelines and sponsor requirements. * Provides coverage and backup for Clinical Research Coordinators as needed. IDRC Assists with managing the clinical research pipeline portfolio, including the following tasks: * Effectively communicates with the research team, sponsor, data coordinating centers, compliance monitors, collaborators, investigators' academic administrative personnel, and other departments. Demonstrates accountability for continuous learning in accordance with Good Clinical Practice standards and guidelines. * Assumes personal responsibility for keeping up with new developments in the field, related literature, and relevant clinical standards and trains other clinical research staff to do the same. Maintain Compliance with internal regulations and external partners: * Contribute to the design of the study protocol processes, including the development and maintenance of standard operating procedures. * Develops and implements strategies to promote adherence to cultural competency guidelines and meet participants' needs for language translation, health literacy, etc. IDRC - Assists Sr. Quality Assurance Manager with the monthly QA review of all DMID studies: * Partners with PIs and QA Manager in preparing and assessing project-specific reports as well as the UR VTEU annual report for the NIH. Works to improve the quality and timeliness of submitted reports. * Conducts quality checks to ensure audit-readiness. Prepares documents for and participates in external monitoring visits to ensure compliance. * Represents URMC, Medicine, and the Infectious Disease Department in communications with regulatory bodies, including the NIH, pharmaceutical sponsors, and local IRB. Minimum Education & Experience: * Advanced Practitioner clinical degree required * 2 years of clinical research or relevant work experience required * or equivalent combination of education and experience * 1 year of experience as a Physician Assistant or equivalent combination of education and experience preferred Knowledge, Skills & Abilities: * Fluent English language skills (oral and written). * Demonstrated leadership skills and competency preferred * Ability to effectively manage complex research protocols/procedures preferred * Proficiency in medical terminology, the clinical research process and applicable regulatory guidelines and standards preferred * Proficiency in managing multiple and competing priorities/demands preferred * Exceptional interpersonal, organizational, and time management skills; highly collaborative, promotes teamwork preferred * Ability to build collaboration among research team members, laboratory staff, patients and families, clinical services (requires tact, sensitivity, clarity, flexibility, empathy for patients) preferred * Proficiency in MS Office (e.g. Word, Excel, and PowerPoint), email, and internet preferred * Possesses a high degree of self-motivation; recognized ability to function independently preferred Licenses and Certifications: Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-Primary Care who, under the guidance of the Department Chief, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the family medicine practice setting. The RN provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-Primary Care opportunity. Requirements: The RN Care Manager-Primary Care will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcomes goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of case management or community health nursing experience required. BSN preferred. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Valid Registered Nurse licensure in New York State with no negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Job Title: Case Manager Department: Supportive Services Position Type: Full-Time FLSA: Non-Exempt Job Summary The Case Manager provides proactive, patient-centered disease‑ or condition‑specific care coordination for attributed patient/client panels and individuals with complex medical, behavioral health, and social needs. This role supports team‑based primary care, quality improvement initiatives, data-driven population health processes, and assists leadership with onboarding and mentorship of Community Health Workers. The Case Manager is embedded within an assigned service area to facilitate direct access to services, support chronic disease management, and build community partnerships. Operating with independence, this role requires strong engagement, assessment, and care coordination skills to ensure patients/clients receive comprehensive, culturally appropriate support. Duties and Responsibilities1. Advanced Team-Based Care • Support disease-specific, condition-specific, and health-related social needs within a multidisciplinary team., • Assist patients/clients in navigating insurance, completing paperwork, obtaining durable medical equipment, and accessing supportive services., • Provide proactive outreach for preventive care, chronic disease follow-up, and continued engagement., • Conduct assessments related to medical, behavioral health, and social needs, including SDOH.2. Advanced Care Coordination, • Coordinate and track referrals across specialties, imaging, behavioral health, dental, and community partners., • Facilitate access to transportation, food resources, housing supports, and additional social services., • Complete intake, assessment, and reassessment processes for internal grant services per required standards., • Facilitate case conferences and ensure continuous communication with patient/client providers and support teams.3. Documentation & Quality Improvement, • Document care coordination activities in the EHR accurately and timely., • Utilize reports/tools to identify rising‑risk or high‑risk patients/clients., • Support population health process improvement., • Contribute to achievement of disease‑specific quality measures (e.g., cardiovascular, hypertension, diabetes, HIV, Hepatitis C)., • Lead or participate in targeted outreach initiatives.4. Patient/Client Engagement & Education, • Conduct pre‑visit planning and outreach for appointment reminders and follow-up needs., • Participate in post‑visit care planning to address health and safety requirements., • Provide culturally appropriate disease management education and self‑management support., • Assist patients/clients with creating achievable health goals, including those related to social drivers of health., • Conduct retention outreach for individuals considered “lost to care.”5. Team Leadership & Mentorship, • Serve as a resource and mentor to Community Health Workers., • Support onboarding, training, and case review discussions., • Offer workflow feedback and participate in care management quality improvement activities.Required Skills and QualificationsQualifications – Required, • High School Diploma/GED with five years of qualifying experience.Preferred, • Experience working with high‑risk or vulnerable populations., • Experience in an FQHC, patient-centered medical home, or value‑based care model., • Ability to interpret data reports or performance dashboards., • Bilingual skills highly preferred.Skills & Competencies, • Strong patient/client engagement and problem‑solving skills., • Understanding of chronic conditions and social drivers of health., • Ability to multitask and prioritize in a fast‑paced environment., • Experience with motivational interviewing and trauma‑informed care., • Strong interpersonal skills to build internal and external partnerships. Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job DescriptionOverview CT Technologist (CT Tech) – Radiology is needed for a travel assignment in a hospital setting located in Rochester, New York. The role lives in the Interventional / Special Procedures unit with a focus on stroke center work. Start date is 05/11/2026 for a duration measured in weeks, with a 3x12 night shift. Weekly pay ranges from $2,347 to $2,516, and hours are not guaranteed. This assignment requires EPIC charting and experience with CT imaging, with preference for those familiar with Philips equipment and interventional procedures. Key Highlights • Weekly pay: $2,347–$2,516 per week, • Guaranteed hours: Not guaranteed, • Contract duration: Weeks, • Shift: 3x12 Nights, • Start date: 05/11/2026, • Setting: Hospital travel assignment; Interventional / Special Procedures unit; Stroke center Responsibilities • Perform cross-sectional CT imaging (head, chest, abdomen, pelvis) with and without contrast, • Prepare and administer contrast media; operate a Medrad injector; establish and maintain peripheral IV access, • Ensure high-quality imaging and accurate PACS submission; verify protocol and patient safety, • Support interventional procedures (drains, biopsies) as needed and assist the radiology team during interventions, • Coordinate care with the radiologists, nursing staff, and other team members; participate in stroke center protocols, • Float to related radiology areas as required; maintain documentation in the EPIC charting system; respond to on-call needs Requirements • ARRT (R) certification and BLS, • NY state license active in hand to submit, • Minimum 1 year CT experience; preferred experience with Philips equipment and interventional procedures, • Community hospital experience required, • EPIC charting experience required, • Ability to work nights and be available for on-call two weekends per month Benefits and Support • 24-hour orientation provided, • Pre-start modules required; up to 5 hours billable (may total up to 10 hours), • Dedicated account manager with ongoing assignment support, • Travel credentialing and onboarding support throughout the assignment, • Competitive weekly pay and dedicated travel coordination Find more opportunities If you’d like to explore other openings available through Healthforce Healthcare LLC, please visit Please note: Pay rates and guaranteed hours are estimates and may vary. Final compensation packages and confirmed hours will be discussed during the hiring process. About Healthforce Healthforce is a nationwide travel healthcare staffing agency connecting travel nurses and allied health professionals with high-quality contract assignments across the United States. We specialize in placing clinicians in travel nursing jobs, allied health travel assignments, and local contract opportunities in hospitals, long-term care facilities, and outpatient settings. Whether you are an experienced traveler or taking your first assignment, Healthforce provides the support and opportunities you need to succeed. Travel Nursing and Allied Health Opportunities Nationwide Healthforce partners with healthcare facilities across the country to offer a wide range of opportunities for nurses and allied professionals. • Travel RN jobs in Med Surg, ICU, ER, LTC, and more, • Allied health travel jobs including CT Tech, Rad Tech, PT, OT, Respiratory, and more, • Local contract and per diem opportunities What Makes Healthforce Different We know that travel healthcare professionals have options. That is why we focus on delivering a better experience at every step of the process. • Competitive weekly pay packages with transparent breakdowns, • Fast credentialing support to help you get submitted quickly, • Dedicated recruiters who stay with you from submission to start, • 24/7 support while you are on assignment Built for Travel Nurses and Allied Professionals Healthforce is designed around the needs of today’s travel healthcare workforce. We make it easier for clinicians to move quickly, stay informed, and access strong opportunities across the country. • Quick submissions to open jobs, • Access to multiple job options at once, • Flexible assignment locations Start Your Next Travel Assignment Healthforce is actively hiring travel nurses and allied healthcare professionals for assignments nationwide. Apply today to connect with a recruiter and explore current travel nursing and allied health job opportunities. Powered by JazzHR 3QW5zKzqJA

Job Description Job Title: Supervisor, Call Center PSRs Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Reports To: Manager, Call Center Direct Reports: Yes Job Summary Join us in leading a mission‑driven team committed to innovation, collaboration, and continuous development. The Supervisor, Call Center PSRs oversees the daily operations of a centralized call center supporting Family Medicine, Sexual Health, Gynecology, HIV, and Hep C services. This position ensures patients receive timely, accurate, compassionate, and culturally responsive access to care by directly supervising PSRs, optimizing workflows, and upholding clinical, regulatory, and organizational standards. The supervisor plays a vital role in shaping a positive patient experience across high‑volume, high‑sensitivity service lines, balancing productivity expectations with quality, confidentiality, and trauma‑informed communication. This position works closely with clinical leadership, nursing, scheduling, and operations teams to ensure seamless coordination and an exceptional patient experience. Duties & Responsibilities • Oversee day‑to‑day operations of the centralized call center supporting multiple primary care and specialty service lines., • Monitor and analyze call center performance metrics including call volume, abandonment rates, response times, scheduling accuracy, Epic documentation quality, and patient satisfaction indicators., • Identify trends, barriers, and opportunities for improvement; implement process improvements to enhance access, efficiency, and patient experience., • Serve as an escalation point for complex or challenging calls., • Ensure accurate and timely documentation of patient interactions in Epic EMR and call‑tracking systems., • Collaborate with leadership and other departments to improve processes and implement quality initiatives., • Develop and maintain staffing schedules to ensure adequate coverage., • Conduct regular team meetings and provide ongoing training and development opportunities., • Participate in recruitment, onboarding, and performance evaluations for call center staff., • Promote a positive, inclusive, and team‑oriented work environment., • Provide direct supervision, coaching, and performance management for Call Center PSRs, fostering accountability, engagement, and professional growth., • Other duties as assigned.Required Skills & Abilities, • Strong leadership, communication, and problem‑solving skills., • Ability to manage multiple priorities in a fast‑paced environment., • Strong interpersonal skills and commitment to delivering compassionate, culturally responsive customer service., • Ability to support a diverse patient population with sensitivity and professionalism., • Experience using Epic EMR (minimum 2 years required).Education & Experience, • High school diploma or equivalent required; Associate’s or Bachelor’s preferred., • Minimum 2 years of experience in a call center or customer service environment., • Minimum 1 year of supervisory or lead experience required., • Minimum 2 years of Epic EMR experience required.Miscellaneous Requirements, • Commitment to the mission, vision, One Trillium values, and behaviors., • Ability to maintain confidentiality of all patient, client, employee, protected, and proprietary information. In alignment with the Americans with Disabilities Act (ADA), this job description lists only those responsibilities and qualifications deemed essential to the position.

Job DescriptionPractice Manager - Registered Nurse Location: Rochester, NY Reports to: VP, Operations Company: Town Square Health About Town Square Health Town Square Health is building a new kind of value-based care model. Our team has come together with one goal in mind: to create the gold standard for how we experience healthcare in the United States. We are opening our first multi-specialty health centers serving Medicare-eligible patients, with plans for expansion into multiple markets. Town Square Health is looking for bold, collaborative, thoughtful, and highly effective people to join our team. The Opportunity We are seeking a Registered Nurse (RN) Practice Manager to oversee the execution of our first health center in the Rochester market. The RN Practice Manager is an essential team member within the TSH care team who serves as an anchor for health center operations, combining the clinical expertise of a Registered Nurse with the operational and business management responsibilities of the health center Practice Manager. The RN Practice Manager is accountable for ensuring exceptional patient care, operational efficiency, and team engagement while fostering a culture of excellence and hospitality. This position is ideal for an experienced, mission-driven registered nurse who enjoys both hands-on patient care and leadership responsibilities, particularly while serving the senior community. The ideal candidate will demonstrate excellent clinical judgment and patient care expertise, along with deep knowledge of healthcare operations and quality improvement. The ideal candidate brings high emotional intelligence, integrity, and adaptability in a fast-paced healthcare environment, and is an effective communicator who engages staff, providers, patients, and community partners while managing change. Key Responsibilities Clinical Leadership * Provide direct patient care, triage, and education to ensure adherence to clinical standards and best practices. * Oversee and mentor clinical staff in workflows, patient safety, and quality care delivery utilizing a nursing lens. Operational and Business Management * Lead day-to-day clinic operations, including scheduling and resource management, ensuring efficiency and compliance. * Identify opportunities to improve care processes, enhance revenue, improve patient outcomes, and improve team efficiency. * Ensure compliance with state regulations, organizational policies, and national standards of care, including HIPAA, CLIA, and OSHA. Team Engagement and Management * Lead recruitment, onboarding, training, and competency assessments for a clinical team. * Supervise and mentor a growing clinical team. Qualifications * 3+ years of progressive experience as a registered nurse in a primary care, community health, or ambulatory setting. * Current Registered Nurse (RN) license in New York. * Bachelor of Science in Nursing (BSN) required; Master’s degree in Nursing, Business, Healthcare Administration, or related field preferred. * Deep understanding of clinical judgment, patient care, and problem-solving skills. * Experience with healthcare operations, clinical practices, billing, reimbursement, and quality improvement. * Experience supervising, mentoring, and providing performance management to direct reports. * Strong analytical skills and comfort with data-driven decision-making. * Excellent leadership, collaboration, and communication abilities. * Mission-driven, collaborative mindset and a passion for improving access to high-quality primary care. Required Skills and Abilities * Excellent * Strong knowledge of * High emotional intelligence, integrity, and adaptability in a fast-paced healthcare environment * Effective communicator with the ability to engage staff, providers, patients, and community partners while managing change What We Offer • Starting salary range of $90,000-98,000/year Comprehensive benefits package (medical, dental, vision, 401K) * 25 paid vacation days and 8 paid holidays Powered by JazzHR 5e3gHWKQzl

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a MD who, under the guidance of the Chief Medical Officer, is primarily responsible for providing high quality comprehensive medical care, as it applies to the context of the whole family, including the organic, mental and social well-being of each patient. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our MD opportunity. Requirements: The MD will ensure that: · He/she is providing ambulatory patient care and necessary emergency care. · Keeps complete and accurate medical records, including family, social and medical histories. · In collaboration with the practice manager, responsible for nurses, para-professionals, residents and students providing health care under his/her preceptorship. · Orders medications in the patient’s electronic medical record, specifying dose to be administered and ensures that the orders are counter-signed by the nurse administering the medication. · Protects client confidence and operations by maintaining patient confidentiality at all times. · Attendance is regular and reliable, in order to maintain effective professional relationships and keep up with position responsibilities. Education and Experience Required: · Possession of a license to practice as a medical doctor in New York State. Licenses and Certifications: · Board eligibility or Board certification. · Must obtain credit hours of CME as required. · Must meet privileging and credentialing requirements for Physicians. Special Skills and Knowledge Preferred: · Ability to administer impartial treatment to a wide cross segment of the socio-economic spectrum. · Ability to work under conditions of stress. · Skill in interpersonal relationships. · Proficiency in MS Office Applications (Word, Access, Excel, Power Point, Outlook). · eClinicalWorks or other electronic health record. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an MRI Technologist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Ensures the safety of patients, staff, and visitors who come in contact with the powerful magnetic field of the MRI scanner., • Screens patients and other personnel entering the MRI scan room for contraindications before they are exposed to the magnetic field., • Ensures information and data entry accuracy while maintaining patient privacy and confidentiality., • Maintains accurate patient records, ensuring the integrity of patient medical images and data while adhering to the Health Insurance Portability and Accountability Act (“HIPPA”) and other patient confidentiality guidelines and regulations., • Receives and identifies patients using appropriate criteria before performing the study ordered., • Guides patients through a process that may be difficult at times by kindly explaining the steps and answering their questions and concerns regarding exam procedures and processes., • Position patients and coils on the MRI table in the correct orientation and close to the area of interest, following established protocols, using immobilization and protective equipment as necessary., • Sets appropriate technical parameters, operates MRI scanners and related equipment, reviews computer monitors for image data quality, and takes appropriate corrective steps., • Guides, monitors, and communicates with patients during the exam, which may take 30 minutes to two hours or more to complete., • Recognizes and responds appropriately to life-threatening situations., • Notates the referring physicians’ instructions/diagnosis and relevant patient medical history into RIS and scans appropriate forms as required., • Routinely checks scanners and related equipment for safety issues and cleanliness. Reports safety issues to the manager or MR specialist and cleans equipment as needed., • Keeps MR exam rooms and dressing booths clean and adequately stocked with supplies., • Follows all safety procedures for self, patients, visitors, and equipment., • Produces high-quality diagnostic images on time while providing excellent patient care., • Treats patients and customers, including family members or care providers, who may accompany the patient courteously, professionally, and respectfully., • Monitors patients’ well-being during scans; recognizes patient discomfort or medical problems and takes appropriate action., • Understands and uses the imaging parameters and technical adjustments available on the equipment to produce high-quality images., • Checks patient history and obtains appropriate signed waivers, if necessary., • Consult with a radiologist when necessary to determine the appropriate scanning procedure., • Completes all paperwork and exam reports associated with technical procedures on time., • Responds to physician questions and needs regarding patients and assist with interventional procedures as needed., • Checks referral for appropriate study based on patient history., • Assures the room is ready before the patient entering it (i.e., equipment is operable, all supplies are readily available, and the room has been appropriately cleaned and prepped)., • Handles delicate and unexpected situations in a supportive and empathetic manner (“good bedside manners”) while maintaining appropriate confidentiality regarding exam outcomes or potential issues., • Keeps patient schedule and accommodates add-on patients when requested., • Communicate delays or changes in the schedule to the appropriate person(s)., • Exercises sound judgment regarding image quality, seeks guidance from radiologist if concerned about what scan reveals, and obtains prior approval before doing additional scans/views to diagnose the patient’s possible pathology better., • Releases patient with proper follow-up information., • Provide CDs as requested by the patient or referring physician., • Conducts and documents daily, weekly, and monthly QC and ACR testing., • Safeguards any on-site medications per Company policies, procedures, and any legal requirements., • Demonstrates competency regarding safeguarding patient property and Patient Health Information., • Demonstrates respect for company property, including cash and patient financial information on site or portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Demonstrates ability to establish, nurture, and maintain cooperative working relationships, • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask, • Must currently be enrolled in MRI Technologist program and currently performing externship hours, • Must obtain ARRT(MR) certification or ARMRIT certification within 6 months of MRI Technologist program graduation, • Requires a high school diploma or GED., • BLS is required (Basic Life Support Certification), • Ability to relate to the public professionally and courteously, understanding the organization's objectives, regardless of racial, ethnic, religious, sexual orientation, gender, mental/physical health, age, economic status, or any other protected characteristic, etc., • Familiarity with and ability to use specialized ancillary equipment., • Ability to respond to emergency situations calmly and appropriately., • Possesses and utilizes excellent customer service skills, strong written and verbal communications skills, and other medical-related skills/knowledge., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match #MRNY #RTNY

Job Description Job Title: Office Manager Department: Clinic Position Type: Full-Time FLSA: Exempt Reports to: Director, Practice Administrator Direct Reports: Yes Job Summary The Office Manager oversees the day-to-day operations, staff supervision, and administrative management of a multispecialty medical clinic. This role ensures efficient workflows, high-quality patient care, compliance with regulatory requirements, and a positive, team-centered work environment. Using Epic electronic health record dashboards and reporting tools, the Office Manager monitors productivity, access, and staff performance to support operational excellence. This role works collaboratively with providers, clinical teams, peer managers, and administrative leadership to advance organizational goals and support the mission of providing high‑quality, patient-centered care within an FQHC setting. Duties and Responsibilities1. Operational Management • Oversee daily clinic operations and ensure efficient patient flow., • Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards., • Coordinate staffing schedules and manage PTO to ensure adequate coverage., • Ensure compliance with HIPAA, PCMH, and FQHC operational requirements., • Use Epic Management Dashboards to:, • Track productivity, • Monitor no-show rates, late arrivals, visit volumes, and throughput, • Identify performance trends and operational improvement opportunities, • Partner with leadership to implement workflow improvements supported by real-time Epic data.2. Leadership and Supervision, • Supervise front office and clinic support staff., • Hire, train, evaluate, and coach staff; manage performance issues promptly and professionally., • Use Epic productivity metrics to guide performance coaching and recognition., • Lead and promote a collaborative, accountable team environment., • Hold regular team meetings and one-on-ones to:, • Review expectations and productivity benchmarks, • Identify training needs and development plans, • Reinforce organizational values, • Collaborate across sites with other Office Managers and clinical leaders to standardize workflows and expectations.3. Patient Experience, • Foster a patient-centered environment that promotes access, quality, and satisfaction., • Partner with the Patient Experience Coordinator to investigate and resolve patient concerns., • Collaborate with operational and medical teams on quality initiatives., • Use Epic data and patient experience insights to improve wait times, access, and continuity of care.4. Administrative Oversight, • Manage supply inventory and coordinate equipment maintenance with clinical teams., • Oversee IT and Epic access needs for staff., • Support ongoing Epic workflow training and adherence to documentation standards., • Assist with onboarding new providers, new services, and new specialties., • Ensure adherence to organizational policies, procedures, and regulatory requirements.Required Skills and Qualifications, • Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred., • Minimum 5 years of healthcare management experience, ideally in a multispecialty or medical office setting., • Experience supervising clinical and administrative staff., • Strong understanding of clinic operations, including scheduling, productivity, and compliance., • Demonstrated ability to interpret and use data to drive operational decision-making. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description The Strong is a highly interactive, collections-based museum devoted to the history and exploration of play. In addition to being one of the country’s largest history museums, The Strong’s unwavering commitment to creating memorable guest experiences has earned it the reputation for being one of the leading museums serving families. Reporting to the Director of Guest Services, the Guest Services Manager is responsible for leading, guiding, and managing a team of supervisors, full-time and part-time host staff to meet and exceed the museum’s high standard for guest services. This includes satisfactorily resolving non-routine guest services concerns, handling day-to-day oversight of one of the entities within the guest services areas of responsibility, and training and mentoring of staff. This position requires an exceptionally personable, patient individual who embraces and models outstanding guest service and has outstanding conflict management skills. It is expected that the guest services manager will become proficient in, and maintain expertise of, all front-line roles within the guest services function. Essential Duties & Responsibilities • Deliver exceptional guest service by creating a welcoming, respectful, and engaging environment for all museum visitors., • Anticipate and respond to guest needs, questions, and concerns in alignment with the museum’s service standards., • Demonstrate initiative and enthusiasm to consistently enhance the overall guest experience., • Maintain a strong working knowledge of the museum’s mission, history, exhibits, programs, and events, and effectively share this information with guests., • Ensure reliable attendance and punctuality in accordance with scheduled shifts., • Communicate effectively using a two-way radio to coordinate with guest services, security, environmental services, and public programs teams; respond promptly to incidents, maintenance needs, and safety concerns., • Support guest and staff safety by assisting with first aid response, monitoring guest activity, and following established emergency procedures (e.g., evacuation, fire, or other incidents)., • Oversee daily staffing assignments to ensure appropriate coverage; adjust staffing levels as needed to meet guest demand., • Supervise and support guest services supervisors and hosts, including coaching, performance feedback, and collaboration with leadership on employee relations matters., • Identify high-potential team members and support their development through coaching and mentoring., • Lead team communications, ensuring timely dissemination of updates related to operations, policies, training, and museum initiatives., • Oversee completion of daily operational responsibilities, including inspections of attractions (e.g., train, carousel, ropes course), exhibit readiness, and opening/closing procedures., • Assist with onboarding and training of new staff, including facilitating orientation and ensuring access to scheduling and payroll systems., • Foster a positive, inclusive team environment that supports engagement and high performance., • Manage inventory of gallery supplies and coordinate replenishment as needed., • Proactively identify and resolve operational challenges while supporting team decisions and organizational priorities., • Collaborate across departments to support overall museum operations and team success. Qualifications • High school diploma or equivalent required; bachelor’s degree or equivalent experience preferred., • Flexible, open availability, including weekends, holidays, and peak periods., • At least three years of guest services or related experience required; experience in a museum or similar setting preferred. Familiarity with admissions, exhibits, and attractions (e.g., POS systems, ride operations, or safety procedures) is a plus, and the ability to learn and become proficient across all guest services areas is required., • Strong guest service orientation with the ability to serve as a professional and welcoming ambassador to diverse audiences, including staff, educators, donors, and senior leadership., • Ability to enforce policies and procedures while maintaining a high level of customer service., • Strong interpersonal, communication, and conflict resolution skills; able to navigate complex or sensitive situations with professionalism, discretion, and sound judgment., • Demonstrated leadership skills, including coaching, team development, and the ability to build trust and collaboration across teams., • Effective organizational, time management, and multitasking skills in a fast-paced, dynamic environment., • Proactive problem-solving skills with the ability to adapt quickly and take initiative., • Experience training and supporting staff; ability to plan, coordinate, and oversee team activities., • Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook)., • Bilingual communication skills., • Experience working with youth, school groups, or large crowds. Must consent to and successfully complete a pre-employment drug screen and background check as conditions of employment.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-OB/GYN/PEDS who, under the guidance of the OB/Peds Practice Manager, is primarily responsible for providing care organization, education, resource navigation, and clinical support for pediatric and OB/GYN patients to reduce health disparities, support population health goals and the overall improvement of clinical outcomes in patient populations most at risk. This position includes the ability to provide care via telehealth and conduct home visits as appropriate. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-OB/GYN/PEDS opportunity. Requirements: The RN Care Manager-OB/GYN/PEDS will ensure that: · Patients receive consistent, competent, high-quality care · The organization achieves targeted health outcomes · Regulatory and financial goals are met · Access and engagement are optimized Education And Experience Required: · Active, unrestricted RN license in NYS. · Minimum of 2 years of nursing experience, including at least 1 year in pediatrics, OB/GYN, or community/public health. · Strong communication and organizational skills. · Proficiency with EHR and data documentation. · BLS through the American Heart Association · NYS Infection Control certification. Special Skills, Knowledge Preferred: · Experience in care coordination in an FQHC or similar safety-net setting. · Bilingual in English and Spanish (or other prevalent language). · Certification in Care management (e.g., CCM ,RN-BC), maternal-child or pediatric nursing. · Familiarity with HRSA metrics and Medicaid Manage Care. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionOverview Travel Registered Nurse – ICU/Stepdown & PCU Rochester, New York, United States Start date: 05/11/2026 | Duration: 13 weeks | Shift: 12-hour shifts (3x12) Rotating D/E/N with weekends/holidays on-call/callback Weekly pay: $2,071–$2,174 per week | Guaranteed hours: 0.0 Unit-based, acute care setting focusing on neurocritical care and neurosurgical patients This travel assignment places you on a Level II RN role under the supervision of the Nurse Manager, providing care on a high-acuity unit with potential for charge, preceptor, and committee activities as duties expand with experience. The position requires stepping into a fast-paced, neuroscience-focused environment with telemetry monitoring and multiple neurocritical care procedures. Key Highlights • Travel RN assignment in a neuro-focused ICU/Stepdown/PCU with telemetry, • Start date: 05/11/2026; contract duration: 13 weeks, • 12-hour shifts on a rotating D/E/N schedule; weekends/holidays require on-call/callback, • Weekly pay range: $2,071–$2,174 per week, • NY RN license required; two years of RN experience and telemetry experience essential, • Prior stepdown/PCU experience and high-acuity neuro/neurosurgery exposure strongly preferred, • On-site collaboration with neurology and neurosurgery teams; potential for leadership activities Responsibilities • Provide direct patient care for neurocritical and neurosurgical patients, aligned with established standards and unit policies, • Perform and document frequent neuro checks (Q1 neuro checks) and monitor for changes in neurologic status; respond to decompensation promptly, • Manage complex neuro-related infusions and precautions, including arterial line care and devices such as EVDs, lumbar drains, subdural drains, VP shunts, and related monitoring, • Administer medications and infusions per physician orders, including specific neurosurgical and neurointensive therapies as indicated (e.g., Cardene infusions, 3% NS as prescribed), • Collaborate with the care team, participate in rounds, and assume charge nurse, preceptor, or committee duties as appropriate, • Ensure accurate documentation, safety, infection control, and quality measures; coordinate with ancillary services to optimize patient outcomes Requirements • Active Registered Nurse license in New York (NY RN license), • BLS certification (American Heart Association), • Telemetry experience required, • Stepdown/PCU experience required, • Minimum 2 years of RN clinical experience, • ACLS certification preferred; NIHSS certification preferred, • Neurocritical care and neurosurgical exposure preferred (neuro checks, EVDs, lumbar drains, subdural drains, arterial lines, drains/temperature management, DBS considerations, VP shunts, seizures), • Ability to work in a high-acuity inpatient-like setting with rotating shifts Benefits and Support • Assignment and credentialing support through Healthforce Healthcare LLC, • Ongoing recruitment and travel-support assistance during the assignment, • Credentialing and onboarding coordination to facilitate start, • Access to resources and guidance for navigating travel-based employment Find more opportunities If this opening isn’t the right fit, you can explore other travel RN opportunities and additional postings at Healthforce Healthcare LLC by visiting Please note: Pay rates and guaranteed hours are estimates and may vary. Final compensation packages and confirmed hours will be discussed during the hiring process. About Healthforce Healthforce is a nationwide travel healthcare staffing agency connecting travel nurses and allied health professionals with high-quality contract assignments across the United States. We specialize in placing clinicians in travel nursing jobs, allied health travel assignments, and local contract opportunities in hospitals, long-term care facilities, and outpatient settings. Whether you are an experienced traveler or taking your first assignment, Healthforce provides the support and opportunities you need to succeed. Travel Nursing and Allied Health Opportunities Nationwide Healthforce partners with healthcare facilities across the country to offer a wide range of opportunities for nurses and allied professionals. • Travel RN jobs in Med Surg, ICU, ER, LTC, and more, • Allied health travel jobs including CT Tech, Rad Tech, PT, OT, Respiratory, and more, • Local contract and per diem opportunities What Makes Healthforce Different We know that travel healthcare professionals have options. That is why we focus on delivering a better experience at every step of the process. • Competitive weekly pay packages with transparent breakdowns, • Fast credentialing support to help you get submitted quickly, • Dedicated recruiters who stay with you from submission to start, • 24/7 support while you are on assignment Built for Travel Nurses and Allied Professionals Healthforce is designed around the needs of today’s travel healthcare workforce. We make it easier for clinicians to move quickly, stay informed, and access strong opportunities across the country. • Quick submissions to open jobs, • Access to multiple job options at once, • Flexible assignment locations Start Your Next Travel Assignment Healthforce is actively hiring travel nurses and allied healthcare professionals for assignments nationwide. Apply today to connect with a recruiter and explore current travel nursing and allied health job opportunities. Powered by JazzHR WFBNYlSgXH

Job Description Job Title: Manager, RN Department: Clinic FLSA: Exempt Reports to: Director of Nursing Direct reports: Yes Overview: Join us and be part of a mission‑driven team that champions innovation, collaboration, and continuous development. In this role, each practice site is led by a dedicated RN Manager who partners closely with the Registered Nurses on their care team. The RN Manager works alongside all members of the care team to ensure seamless, high‑quality patient care while fostering the professional growth of the nursing staff within their assigned location. This position blends clinical expertise with strong leadership, supporting staff development, optimizing workflows, and elevating the overall patient experience. Key Responsibilities: • Provides direct leadership and management of the Registered Nurses within each practice site, guiding, supporting, and developing the RNs of each care team to ensure delivery of consistent, high-quality patient care., • Works with all members of the care team—including providers, managers, and interdisciplinary staff—to coordinate and improve patient care., • Works collaboratively with the Quality Manager to understand and help implement workflows with RNs aligned to the Quality Improvement (QI) plan, supporting teams in meeting key quality measures., • Tracks clinical metrics and patient outcomes to drive improvements., • Manages staffing schedules, resource allocation, recruitment, onboarding, and performance evaluations for nursing staff at their site., • Conducts team meetings, ongoing education, and competency assessments., • Serves as a clinical resource and escalation point for complex patient care issues., • Promotes a positive team-oriented environment. Required Key Skills and Qualifications: • BSN Registered Nurse licensure, • Current CPR certification., • Minimum 5 years of clinical nursing experience, with at least 2 years in a leadership or management role., • Strong knowledge of outpatient workflows and multi-site operations., • Excellent leadership, communication, and organizational skills., • Proficiency with Epic EMR (minimum 2 years required)., • Ability to manage multiple priorities in a fast-paced environment., • Experience with quality improvement and compliance initiatives preferred. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patients, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Physical Requirements • Prolonged standing and walking throughout clinic to support staff, shadow work flows, and respond to patient needs, • Frequent sitting, • Ability to lift, push, pull up to 25-35 pounds, • Manual dexterity, • Visual and auditory – access patients, read medical information, effectively communicate In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Job Title: Supervisor, Call Center RN’s Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Job Summary The Supervisor, Call Center Registered Nurse provides both clinical and operational leadership for the centralized RN phone triage team supporting Family Medicine, Gynecology, Sexual Health, HIV, Hepatitis C, and Pediatric services. This role ensures patients receive safe, timely, and evidence‑based clinical guidance while maintaining consistency, high‑quality care, and regulatory compliance across all service lines. Blending hands‑on clinical expertise with strong people leadership, the Supervisor standardizes triage workflows, supports RN development, oversees staffing and performance, and partners with interdisciplinary teams to enhance patient access, care continuity, efficiency, and the overall patient experience. Duties/Responsibilities • Supervise and support the RN Phone Triage team, providing coaching, performance oversight, and clinical guidance., • Monitor call center performance metrics, including response times, call volumes, and patient satisfaction., • Step in during high‑volume periods to relieve call queue backlogs by answering phones and triaging patient calls to ensure timely access to care., • Assist with complex patient triage situations and serve as the escalation point for clinical concerns., • Monitor documentation quality to ensure accurate and complete EMR entries., • Provide direct clinical coverage during RN PTO or unplanned absences, including phone triage, patient assessment, and scheduling support., • Ensure accurate clinical decision‑making, care coordination, referrals, emergency guidance, and provider escalations when appropriate., • Collaborate with the Call Center Manager and interdisciplinary practice teams to improve workflows and implement quality initiatives., • Develop and maintain staffing schedules to ensure adequate coverage., • Conduct regular team meetings, ongoing education, and competency assessments for RN staff., • Lead onboarding, orientation, and specialty‑specific training for new RN team members., • Maintain compliance with NYS RN Scope of Practice and organizational policies., • Promote a supportive, inclusive, team‑oriented work environment.Required Skills/Abilities, • Valid New York State Registered Nurse (RN) license., • Bachelor of Science in Nursing (BSN) preferred., • Minimum 2 years of clinical nursing experience (ambulatory, outpatient, or family medicine preferred)., • Experience with clinical assessment and telephone triage across multiple service lines., • Minimum 2 years of Epic EMR experience required., • 1–2 years of supervisory or team lead experience required., • Strong communication, and problem‑solving skills., • Ability to manage multiple priorities in a fast‑paced environment., • Excellent interpersonal skills with commitment to outstanding customer service., • Ability to work respectfully with diverse patient, employee, and visitor populations.Education and Experience, • Graduate of an accredited School of Nursing., • Associate Degree in Nursing (ADN) required., • Bachelor of Science in Nursing (BSN) strongly preferred., • Experience supporting diverse or vulnerable patient populations preferred., • Experience with clinical assessment, symptom evaluation, and/or telephone triage preferred.Physical Requirements, • Ability to stand, sit, walk, use hands, reach, talk, and hear regularly., • Occasional stooping, bending, and lifting/moving up to 25 lbs., • Vision requirements include close, distance, peripheral, and depth perception, with ability to adjust focus.

Job Description Job Title: Registered Nurse, Phone Triage (on-site) Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: Join us and be part of a mission‑driven clinical team committed to innovation, collaboration, and continuous development. Under the direction of the Nurse Manager, the Phone Triage RN provides high‑quality telephone triage, clinical assessment, care coordination, and patient education. The RN uses evidence‑based protocols and strong clinical judgment to assess patient needs, determine urgency, and support timely access to care. Duties/Responsibilities: • Respond to incoming patient calls and conduct telephone triage., • Assess symptoms, determine acuity, and direct patients to the appropriate level of care., • Schedule and coordinate patient appointments with clinic staff and providers., • Provide patient education and care instructions within the RN scope of practice., • Perform outreach for overdue labs, chronic disease follow-up, and care gaps., • Complete and process patient forms (disability, school, insurance, etc.)., • Document patient interactions accurately and in a timely manner in the EMR., • Communicate professionally and support teamwork across departments., • Participate in workflow and quality improvement initiatives., • Strong clinical assessment and critical thinking skills., • Excellent verbal and written communication., • Strong interpersonal and customer service skills., • Ability to work effectively in a fast-paced environment., • Proficiency with Electronic Health Records; EPIC preferred., • Ability to work with diverse and vulnerable patient populations., • Graduate of an accredited School of Nursing., • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) strongly preferred., • Active and unencumbered New York State RN license., • Minimum of three (3) years of nursing experience in acute care, outpatient, ambulatory, or primary care settings., • Experience performing symptom assessment and/or telephone triage preferred., • Experience supporting patients with chronic disease management preferred., • Experience working with patients living with HIV/AIDS preferred. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee may occasionally need to stoop, bend, and lift or move up to 25 pounds. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans. If you are ready to advance your career and contribute to our mission, we encourage you to apply today!

Directs patients to the patient representative for assistance with their account. Directs patient to examination room and prepares patient for examination and treatment. Responsible for greeting patients and updating various pertinent information into the patient’s medical record.

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Soho House can progress your career domestically or internationally as well as managerially or technicall

Morning, Afternoon, Evening (Includes Weekends).At Wegmans, we’re on a mission to help people live healthier, better lives through exceptional food.So, when you bring your unique skills and your authentic self to Wegmans, you’re joining a team of difference-makers.Our promise to our customers is

Customer Service Representative.Isaac Heating & Air Conditioning is seeking a Customer Service Representative for their Rochester, NY location.The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, a

Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. Patient flow to clinicians and team allows Jordan Health to serve optimal number of patients. Jordan Health is now seeking a Receptionist who, under the guidance of the Front Office Superviso

The position reports to the Rochester Branch Manager and may occasionally provide support to the Boston and New Haven Offices.

Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information.

Team Member - All Hoffman Car Wash Locations.Join Our Team at Hoffman Car Wash! Are you looking for a fun, fast-paced job? Hoffman Car Wash is hiring Team Members for both our Full-Service and Exterior-Only locations.If you're dependable, enjoy working in a team and like a flexible schedule, this mi

Restaurant Team Member - Cashier.At Panera, our people come first.If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the wayyou're in the right spot.We're here to help you succeed every day, in every way.Get ready to rise and

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs.This ro

Benefits: Simple IRA, licensing paid by agency, bonus based on performance, competitive salary, dental insurance, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development, vision insurance.About Our Agency: At our agency, work-life balance is a top prio

Work From Home - Administrative Assistant.Rochester, New York, United States.About the Job Work From Home - Administrative Assistant.The position is part time at 15-20 hours each week by means of Nov 2022.The hours each week might enhance to 24-30 per week after Nov 2022.Advantages are not consisted

Print patient schedule and pull patient charts daily. Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. Assists in the collection of Patient Demographic Information and Continuous Quality Improveme

Administrative Assistant Trainee.For a list of duties that this title may perform please visit: title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive

Participate with the committee to organize and plan patient recognition and donation events (i. This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on

Assist Community Manager in performing her/his duties and fill in as required during absence of Community Manager. Responds to requests by the Area/Community Manager in a timely fashion. Reports directly to Community/Area Manager.

Schedule: Part time Availability:.Afternoon, Evening (Including Weekends).Must be 18 years or older Location:.R0275561 At Wegmans, our mission is to help our customers live healthier, better lives through food.As a food service worker in our Deli, you’ll work with other team members to ensure the

Must have access to reliable transportation and be willing to travel regularly within the service area.

Schedule: Part time Availability:.Morning, Afternoon, Evening (Includes Weekends).Must be 18 years or older Location:.R0277832 we are a food market where you make the difference At Wegmans, we’re on a mission to help people live healthier, better lives through exceptional food.So, when you bring y