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  • Customer Service Advisor
    Customer Service Advisor
    6 days ago
    $28–$35 hourly
    Full-time
    Long Island City, Queens

    Benefits Include: Parental leave 401(k) Health insurance Paid time off Employee discount Dental insurance Full job description We are looking for a service coordinator/dispatcher to work during the evening and night shifts with computer, customer service and administrative experience . This person must also be punctual and reliable on a daily basis. In addition, we ask that you submit a list of references from past supervisors. You will not be considered for this position if you do not submit your references. JOB RESPONSIBILITIES Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products or deliveries Prioritize calls according to urgency and importance Use phone or computer to send field employees to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about their jobs and requirements Enter data in the computer system and maintain logs and records of calls, activities, and other information We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Requirements Proven experience as dispatcher or relevant position 2-3 Years Dispatching Experience in Service Industry is a MUST (Elevator, Electric, Plumbing, etc) Full-time availability Strong knowledge of Manhattan and Tri-State Area Ability to take direction from management and work as a member of the team General knowledge of Google Applications (Sheets, Docs, Drive) A broad range of clerical skills ex. filing, faxing, preparing correspondence, etc. Ability to work under pressure and multitask Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgment and critical thinking High school diploma Administrative Duties: Scheduling Answering and routing phone calls Financial Duties: Payroll Benefit Conditions: Waiting period may apply Only full-time employees eligible This Company Describes Its Culture as: Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative Ergonomic Workspace: Yes This Job Is: A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Parental leave Schedule: Evening shift Holidays Monday to Friday Night shift On call Overtime Weekends as needed

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  • Global Kids, Job Developer (Part-time)
    Global Kids, Job Developer (Part-time)
    9 days ago
    $25–$27 hourly
    Part-time
    Astoria, Queens

    Global Kids, Job Developer (Part-time) Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. As a Job Developer within our organization, you will play a pivotal role in connecting high school youth with meaningful employment opportunities, fostering their professional growth, and supporting them in realizing their potential. This is a part-time position located at one of our Queens sites. Responsibilities: • Identifying Employment Opportunities for Youth: Research, identify, and cultivate partnerships with local businesses, organizations, and industries to create diverse job opportunities suitable for Global Kids participants., • Networking and Outreach: Establish and maintain relationships with employers, community leaders, and stakeholders in key industries to promote the hiring of Global Kids participants. Attend networking events, job fairs, and industry conferences to expand employment opportunities., • Participant Support: Provide case management and 1-1 support for students, including SEL and Multi-Tiered Systems of Support, to ensure that all students receive appropriate services across tiers, and to match students with suitable employment opportunities. Support can also include resume building, interview preparation, and career coaching., • Employer Engagement: Act as a liaison between Global Kids participants and employers to facilitate the recruitment and hiring process. Advocate for the inclusion of diverse talent and promote the benefits of hiring youth from underserved communities., • Program Compliance: Maintain DYCD contractual obligations, including a focus on compliance around participants and worksites, including, but not limited to, worksite monitoring and documents collection, review, and maintenance across sites and participants., • Monitoring and Evaluation: Track the progress of Global Kids participants in their employment journey. Collect feedback from both employers and participants to evaluate the effectiveness of job placements and identify areas for improvement., • Program Development and Facilitation: Collaborate with program managers and stakeholders to develop initiatives that enhance the employability skills of Global Kids participants, such as weekly workshops, mentorship programs, and skill-building activities., • Data Management: Maintain accurate records of job placements, participant profiles, and employer partnerships using relevant databases and software. Generate reports on program outcomes and impacts for internal and external stakeholders., • Program Facilitation: Facilitate youth engagement, college and career readiness, and global citizenship programs aligning with Global Kids’ mission., • Administration: Perform general administrative duties, such as maintaining records, managing database systems, monitoring payroll for youth participants, and performing participant payroll., • Operational Flexibility: Contributes to a team-first environment by assisting with tasks outside of primary responsibilities when necessary to ensure smooth operations and collective success., • Other tasks assigned: Based on the needs of the program, site, and participants, the job developer may be asked to complete other assignments in alignment with the organization's mission and values. Qualifications: • Proven experience in workforce development, job placement, or career counseling, preferably with youth from diverse backgrounds., • Strong networking and relationship-building skills, with the ability to engage employers and community partners effectively., • Excellent communication skills, both written and verbal, with the ability to tailor messages to different audiences., • Strong communication, writing, organizational, and technology skills., • Understanding of labor market trends, employment laws, and industry requirements., • Ability to work independently, manage multiple priorities, and adapt to changing environments., • Computer literate, including experience with all Microsoft Office software packages; local area networks, and efficient use of the Internet, • Commitment to the mission and values of Global Kids, with a passion for empowering youth and promoting social justice., • Fluency in other languages is a plus (particularly Spanish) Salary/Benefits: This part-time, salaried position has a salary of $25-27 per hour. GK also offers vacation time off, personal days, sick time, and possibilities for travel. GK staff can also access retail discounts through our Professional Employer Organization (PEO). To Apply: Please apply directly on our website under our careers page. Schedule: 11 AM to 4 PM Monday to Friday and some Saturdays. Please note that is schedule may change based on the program needs. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity. We do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity.

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  • Floor Manager
    Floor Manager
    15 days ago
    Full-time
    Bushwick, Brooklyn

    NO PHONE CALLS - To be considered please reply via email ONLY Floor Manager / Bookkeeper – Native BK Restaurant (Brooklyn) Native BK Restaurant is seeking a reliable, detail-oriented Floor Manager / Bookkeeper to join our growing team. This role is ideal for someone who enjoys both the operational side of a restaurant and the financial organization that keeps it running smoothly. Key Responsibilities: • Manage day-to-day bookkeeping tasks for the restaurant, • Record and reconcile daily sales, cash, and credit card transactions, • Handle accounts payable and accounts receivable, • Process invoices, vendor payments, and expense tracking, • Reconcile bank and credit card statements, • Assist with payroll preparation and tip reporting, • Prepare basic financial reports for ownership/management, • Maintain organized, accurate, and confidential financial records, • Coordinate with CPA or tax professional as needed, • Partner with inventory management to place vendor orders, • Collect, organize, and file invoices, • Support floor operations and assist with typical restaurant management duties as needed Qualifications & Skills: • Previous bookkeeping experience (restaurant or hospitality experience is a plus), • Strong attention to detail and organizational skills, • Ability to handle confidential financial information, • Adaptable, flexible, and comfortable in a fast-paced restaurant environment, • Social and professional communication skills, • Positive energy, team player, and open to learning, • Reliable, self-motivated, and able to work independently What We’re Looking For: Someone who can balance structure with flexibility, understands restaurant flow, and wants to grow with a Brooklyn-based brand that values teamwork and accountability. To Apply: Please respond with your resume and a brief description of your experience in bookkeeping and/or restaurant management. NO PHONE CALLS - To be considered please reply via email ONLY

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  • Financial Controller
    Financial Controller
    17 days ago
    $75000–$85000 yearly
    Full-time
    Mid Island, Staten Island

    CONTROLLER Full-Time, Staten Island, New York WHO WE ARE Snug Harbor is an expansive culture park on Staten Island where arts, nature, education, and history converge to offer dynamic programming, events, and festivals to our diverse community. Located less than 1.5 miles from the Staten Island Ferry and easily accessible by public transportation, Snug Harbor welcomes nearly 500,000 visitors each year. Visitors can explore multiple museums, performances, festivals, a farm, and 83 acres of gardens, parkland, woodland, and wetlands. Founded in 1976 as a nonprofit organization, Snug Harbor is one of the largest adaptive reuse projects in America, transforming a 19th-century charitable rest home for sailors into a vibrant hub of contemporary culture and community connection. Today, Snug Harbor’s mission is dedicated to creating a vibrant culture park in Staten Island offering arts, nature, history, education and events for all. THE POSITION The Controller will oversee all day-to-day accounting operations and ensure accurate financial reporting for Snug Harbor. This role manages two key team members: • Accounting & Purchasing Specialist – responsible for payables, procurement, and basic bookkeeping tasks., • Accounting & Revenue Systems Specialist – responsible for revenue-related accounting and managing revenue systems such as ticketing platforms, CRMs, and space rental SaaS systems. The Controller will maintain strong internal controls, ensure compliance with nonprofit accounting standards, and support strategic financial initiatives. The Controller serves as a member of the Snug Harbor Senior Staff, attends Senior Staff meetings, and participates in collaborative strategic initiative work as assigned. The Controller may serve as a project manager on strategic initiatives as required. The Controller reports to the Chief Financial Officer. RESPONSIBILITIES Financial Oversight • Manage daily accounting operations through general ledger, including month-end close procedures and reconciliations., • Review biweekly payroll and related journal entries., • Ensure compliance with GAAP and nonprofit accounting standards. Team Leadership • Train, supervise and mentor the Accounting Specialists., • Delegate effectively and ensure timely completion of tasks. Accounts Payable & Procurement • Oversee processing of vendor invoices, purchase orders, and expense reports., • Ensure adherence to procurement policies and approval workflows., • Track payables and maintain schedules of uncleared transactions., • Supervise quarterly sales tax filings and related issues. Revenue & Systems Management • Oversee timely revenue recognition and reconciliation for ticketing, space rentals, and other earned income streams., • Ensure accuracy and integrity of data in ticketing systems, CRMs, and rental management platforms., • Maintain receivables tracking and follow-up procedures. Cash Management / Banking • Work with CFO to ensure cash flow to support operations and lead strategic initiatives as required., • Monitor bank account activity and report any unknown transactions or unexpected activity to the CFO., • Track bank balances against outstanding payables and incoming funds., • Review monthly bank reconciliations and ensure that unreconciled transactions are addressed., • Review bi-weekly check run before it’s presented to the CFO and President for approval., • Provide supervisory communication with the bank as necessary and coordinate administrative functions related to bank accounts, such as signature cards. Financial Reporting • Prepare quarterly reports for review by department heads, meet to discuss variances and ensure that adjustments are made within the close period., • Assist CFO with grants tracking and oversee payment substantiation for grant reporting by Accounting & Purchasing Specialist as requested., • Support CFO or President with budgets, forecasts, Board reporting and audit preparation as assigned. Internal Controls & Compliance • Maintain strong internal controls and safeguard organizational assets., • Ensure compliance with grant reporting requirements and restricted fund tracking. Risk Management • Oversee the corporate insurance renewal process, analyze existing policies with outside broker, and recommend changes to enhance coverage and reduce costs., • Lead negotiations with insurance carriers and brokers to secure optimal coverage terms and pricing for the organization., • Manage the claims process and ensure timely and fair claim resolution. Process Improvement • Identify opportunities to streamline accounting processes and optimize system integrations. QUALIFCATIONS • Bachelor’s degree in Accounting, Finance, or related field (CPA preferred)., • Minimum 5 years of progressive accounting experience, including supervisory responsibilities., • Nonprofit accounting experience strongly preferred., • Proficiency with accounting software (e.g., QuickBooks, Sage Intacct) and familiarity with ticketing/CRM systems., • Strong analytical, organizational, and communication skills. SALARY AND BENEFITS Annual salary is commensurate with experience, at a range of $75,000.00 to $85,000.00. Snug Harbor offers a generous vacation/holiday schedule and participation in the Cultural Institutions Retirement System pension plan. TO APPLY Qualified candidates should complete the employee application form Snug Harbor celebrates and commits to fostering diversity, equity and inclusion. We value and seek the strengths of human variety across communities, in programming, with staff, the Board of Directors, volunteers, artists and visitors. Snug Harbor strives to build a culture of diversity of voice and representation, authentically inclusive spaces and equity for all. Snug Harbor is an Equal Opportunity Employer, committed to the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation or citizenship status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

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