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This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

Chat Customer Representative - Remote.New York, New York, United States Or refer someone.We are seeking a dedicated and empathetic chat support agent representative to join our team.The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat.As a

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. Comfortable using CRM tools and

PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. Work collaboratively with other support specialists to resolve customer questions and issues. You will work with the support team to troubleshoot customer issues

Customer Expert (Italian-Speaking) Remote - Greece.Berlin, Germany Or refer someone Job Openings Customer Expert (Italian-Speaking) Remote - Greece.Customer Expert (Italian-Speaking) Remote (Greece).About the Role: Provide exceptional customer support via phone, chat, and email from home.Ideal for o

We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. Customer Support Travel Industry (Remote). Respond to customer inquiries via email, phone, and chat in a timely and professional manner.

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job! As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims. You'll wear a few hats that will require a level of experience: * The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always. * The Investigator - you'll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. * The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. * The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. * The Problem Solver -you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. * The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Preferred Qualifications: * Previous experience as an outside adjuster is highly desired. * Experience handling claims with multiple trades. * Proficiency in using Xactimate and other relevant software for estimating. * Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements. * Excellent communication and interpersonal skills to provide exceptional customer service. * Ability to travel to customers' homes and handle virtual claims countrywide effectively. * Detail-oriented and organized, with a focus on delivering high-quality work. Required Qualifications: * Residency near Manhattan, Bronx or Queens, NY is mandatory for this role. * Must be able to carry a 50-pound ladder and access roofs with up to a 6/12 pitch. * Valid driver's license and willingness to travel as part of the job requirements. You're provided with comprehensive training: * The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. * Ongoing training opportunities for continuous improvement happen regularly on the job. * You will be required to attend approximately 2 weeks of training that will take place in Chicago, IL or Dallas, TX. Notice of Licensing Requirement: * As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser licensewhich includes passing an additional background check with the Department of Labor.If applicable, you will be required to secure license(s) within 60 days of hire. * If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign On Bonus: You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus. Company Car: Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. Allstate Benefits: Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes: * Competitive pay with needed support for continuous development and career advancement. * Flexibility in scheduling and a time off policy that helps support your work/life balance. * Initial and ongoing training to get you proficient in your new role. * Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit to learn more. #LI-MS3 Skills Critical Thinking, Customer Empathy, Negotiation, Project Management, Property Claims, Results-Oriented, Time Management, Working Independently, Xactimate Estimating Compensation Compensation offered for this role is $78,000 - $117, 000 and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "___" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "___" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "___". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "___". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you'll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a variety of interactions - whether face-to-face, virtual, or written - as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual inspections, no two days are the same. If you're looking for a fast-paced and rewarding role that offers both variety and challenge, this is the perfect opportunity for you. Preferred Qualifications • You have 3-5 years' experience in auto collision estimating using CCC or Mitchell, • You have a High School Diploma or a GED, • Proficient written and verbal communication skills to effectively interact with customers, • Strong attention to detail and ability to write precise and comprehensive estimates, • Comfortable with utilizing technology and various platforms for claims processing, • Excellent time management and organizational skills to manage multiple assignments effectively, • Valid driver's license and willingness to travel as part of the job requirements A day in the life of the Field Appraiser, and what it takes to do the job! • The Customer Service Expert - you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always., • The Investigator - you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage., • The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress., • The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations., • The Problem Solver - you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills., • The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Work Location • This position is a field-based role.To be eligible for this role, you must be located in the following locations: Nassau County, Long Island, NY, • This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses Company Car • Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. Please note, you may be required to attend 2 weeks of training held in person at our Dallas, TX office. Notice of Licensing Requirement • As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets, • All required licenses will need to be obtained within 60 days of hire, • You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal, • This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus) Benefits Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings: • Competitive salary based on experience and qualifications, • Medical, dental, and vision coverage, • Allstate pension plan and 401(k) savings plan, • Ayco financial coaching, • Spring Health mental and emotional wellbeing resources, • Paid parental leave, • Adoption reimbursement, • Paid time off, • Tuition reimbursement, • Wellness incentives Notes The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This position is not available for residents of Washington, California, Alaska, and Hawaii. #LI-BH3 Skills Auto Estimating, Auto Insurance Claims, Automobile Maintenance, Car Maintenance, CCC ONE, Repair Estimating, Vehicle Appraisals, Vehicle Evaluation Compensation Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "___" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "___" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "___". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "___". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Job Description: Train and develop a team of customer service representatives Review email, chat, and phone call communications ensuring that company policies and ideals are upheld Handle escalated customer calls, emails, and chats as needed Respond to customer questions and comments via phone, e

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Key Job Details Job Title: Customer Care Service Representative Employer: Renewable Energy Insurance Broker Location: Remote (Queens County, US-based) Pay: $4,800–$5,800/month Job Type: Full-Time Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat Assist

Customer Service & Client Experience:. Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. Customer Service & E-Commerce Specialist.

Remote Customer Operations Specialist - Email, Chat, & Phone Join a dynamic remote team as a Remote Customer Operations Specialist. You will assist customers, solve problems, and help keep operations running smoothly while enjoying a flexible schedule.

Competitive Pay / Flexible Schedule / Comprehensive Paid Training / Medical-Dental-Vision-Life / 401K Plan / Generous Paid Time Off - As a Call Center Agent, you will: Assist customers with inquiries, complaints, and requests through phone, email, and live chat; Provide excellent customer service by

A travel services company seeks a Customer Service Travel Concierge to handle customer inquiries via phone, email, and chat. The position allows for remote work and demands proficiency in communication and PC navigation.

Chat With Seniors and Combat Social Isolation! Virtual JASAChat Program Bring joy to an older New Yorker, just by picking up the phone.

Key Responsibilities: Provide timely, professional support to clients via email, chat, and phone Assist with scheduling, follow-ups, and general administrative tasks Maintain accurate records and document client interactions Collaborate with internal teams to resolve issues and improve overall c

Responsibilities Assist clients with inquiries via phone, email, and chat Provide accurate information about services and procedures Resolve client issues promptly and effectively Maintain a positive and professional demeanor at all times Document client interactions and feedback in the system

What you can expectThe Solutions Engineer role at Zoom offers both technical and sales opportunities. This position requires expertise in customer business needs and the Zoom Communication platform. The role involves serving as a trusted advisor, advocating for customers, and aligning technical requirements with product development. Responsibilities include testing environments, driving internal demand, and supporting Account Executives with collaboration solutions. Candidates should have experience in AI, telephony, video, and application sales. Knowledge of Zoom features like Chat, Meetings, Video, Phone, and APIs is essential. Familiarity with platforms such as Microsoft, Amazon, Cisco, RingCentral, and 8x8 is highly valued. About the TeamThe Zoom sales team drives success by delivering advanced communication solutions to clients across industries. They engage globally with passion and foster strategic partnerships. Their customer-focused approach expands Zoom's presence and helps businesses maximize virtual collaboration potential. Responsibilities * Designing and architecting next-generation communication solutions; conduct demonstrations and proof of concepts for prospective customers * Leading solution design, selling activities, and RFQ/RFP response and preparation * Building and sharing competitive intelligence while working across multiple boundaries to drive the Zoom vision What we're looking for * 10+ years of technical experience in Collaboration technologies and 5+ years in customer-facing technical roles * Demonstrate business acumen, executive presence, and SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS) * Demonstrate In-depth knowledge of traditional voice communications systems and AI-capable applications * Communicate excellently with ability to present technical solutions clearly to diverse audiences * Apply end-to-end IT systems knowledge to customer solution design * Able to mentor team members, lead when needed, and thrive in high-growth environments $131,200.00 $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 05/30/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn () for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment? At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form () and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

A financial services company is seeking a Customer Support Agent to provide support for clients managing their retirement plans. This role includes assisting customers via phone, email, and chat in a remote work environment. Ideal candidates should have strong communication skills and previous custo

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

What You'll Do: Respond to customer inquiries via phone, email, and chat Troubleshoot issues and provide solutions with professionalism Explain policy details and answer questions about coverage Build lasting relationships and ensure customer satisfaction Maintain accurate records in our customer ma

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Customer Support Representative Remote (U. About the job Customer Support Representative. Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness.

What You'll Do * Serve as the first line of support for Ramp Customers primarily over the phone, with additional coverage through email and chat * Troubleshoot customer issues by applying strong product knowledge, investigative skills, and critical thinking * Deliver accurate, empathetic, and e

Connect with customers: Interact with customers via chat, text messages, and phone calls, either in real time or through scheduled appointments.Provide expert product and service advice: Offer expert guidance on products and services, style consultations, and personalized shopping experiences.Presen

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What you'll be working on * Generate qualified pipeline through cold outbound and manage inbound interest * Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) * Advance opportunities through strategic discovery and qualification * Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts * Partner with AEs to seamlessly advance qualified leads through the sales cycle * Act as Clarion's first voice to the market by representing our mission with credibility and empathy Requirements * 1+ years of experience in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline * Exceptional communicator with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one * Gritty and self-motivated, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment * Detail-oriented and metrics-driven, constantly focused on execution * Healthcare interest or experience: You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus * Sales tools fluency: Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools * Excited to work from our NYC office 5 days a week You are a good fit if * You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations * You're relentless, pushing through roadblocks with resilience and a solutions-first mindset * You're meticulous and organized, managing your pipeline with precision and never letting details slip * You're a systems thinker, constantly analyzing and improving what works to drive scalable results * You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your sales experience and passion for healthcare transformation. * Outreach Simulation (30 min) [Virtual]: Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. * Take-home Exercise: Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. * Team Day (3 hours) [In-Person]: Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $80K - $120K

A remote travel services company is searching for a dedicated Remote Travel Support Specialist to assist clients throughout their travel journey. The position offers flexible hours and travel perks. Responsibilities include providing support via email, chat, and phone, managing itinerary changes, an

Job Description Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. We are seeking full-time Head Teachers for our Early Childhood at Manny Cantor Center to work Monday through Friday, 8am-4pm. Early Childhood at Manny Cantor Center is an inspired, responsive and progressive preschool serving children ages 0-5 years old, built on the following principles: all children are competent, capable, and curious; all families have something to contribute; we are stronger together. Our pioneering blended-funding model incorporates Head Start, Early Head Start, Universal Pre-K and tuition funding to serve all families on the Lower East Side and beyond. Inspired by the schools of Reggio Emilia, our classrooms are joyful and nurturing learning environments that foster inquiry, exploration and reflection. With the support and supervision of our Associate Directors of Education, our teachers work collaboratively with children to co-construct a curriculum that draws inspiration from children’s interests and the world around us. RESPONSIBILITIES Planning, Preparation + Curriculum Development • Co-constructing curriculum, based on children’s interests, questions and development., • Documenting, reflecting and planning from observations., • Participating in weekly planning meetings with teaching team, • Facilitate virtual learning by posting schedules, mini-stories, resources, suggested activities, and video “read-alouds” online daily. Lead daily morning meeting and small group sessions for children via video conferencing., • Communicate regularly with families and coworkers via email, Zoom, phone and chat., • Meet with each family at least weekly via phone or video conference to provide individualized support and assess strengths, challenges, needs and goals., • Develop written support plans for each family covering parenting, education, mental health, and basic needs. Update plans on an ongoing basis in collaboration with administration and social work teams., • Planning and creating a classroom environment with inquiry, exploration, learning and respect in mind., • Nurturing children’s home languages through curated books, materials, and the physical environment., • Creating a warm and inclusive environment where children and families feel welcome., • Organizing physical space and selection of materials in a way that is inviting and accessible to children., • Develop schedules and processes to ensure that work is complete in a timely fashion by teaching team., • Lead regular documentation, reflection and planning meetings with teaching team., • Speaking and listening to children with respect and mindfulness, • Supervising the whole group, while giving individual attention, • Managing classroom procedures including transitions, routines, and small groups, • Engage students in exploration and ongoing project work., • Building respectful and reciprocal relationships with families., • Documenting children’s learning, development and progress through mini-stories, written narratives, reflections, and observations. Maintain a documentation portfolio for each child. Upload documentation into the DRDP assessment platform and complete assessment checkpoints throughout year., • Maintaining collaborative and professional relationships with colleagues, • Mentoring Associate and Assistant teachers, • Connect families with housing, employment, college access and medical resources as necessary. Refer families to Manny Cantor Center’s internal Mental Health, Social Work, and 2-Generation departments. Check in with support staff as necessary to ensure that families’ needs are being met., • Participating in weekly professional development meetings., • Showing professionalism including integrity, ethical conduct and decision making, • The candidate will be reflective, ask questions, be willing to take risks and make mistakes. QUALIFICATIONS • MA in Early Childhood / Elementary Education | New York State B-2, N-6 or P-6 certification or study plan required., • Study Plan Requirements: BA in Early Childhood with a commitment to obtain a NYS Early Childhood teacher Certification within three years of employment., • Minimum 3 years of professional teaching experience with children under 6 years of age in an early childhood setting required., • Bilingual Mandarin/English a plus., • Excellent written communication skills, including the ability to craft narrative observations and assessments, mini-stories and written reflections, and communicate with families and colleagues regularly via email., • Ability to use Outlook, Microsoft Office Suite, Zoom and other online learning platforms as required., • Available to work a mix of morning and afternoon shifts (8am-4pm, 9am-5pm or 10am-6pm) to cover extended days., • Strong oral communication with children, families, and colleagues Benefits • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO INFO Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit . Monday - Friday, 8:00 AM - 4:00 PM 37.5 hours per week

A leading business services company in Idaho seeks a dedicated tax professional to provide personalized tax advice via phone, video, and chat platforms.

What You\’ll Be Doing Supporting Customers Respond to customer questions via phone, chat, and ticketing systems Troubleshoot payroll calculation issues, paycheck discrepancies, and payroll cycle errors Help customers correctly set up payroll taxes and jurisdictions across multiple states Support y

Applicants must possess at least 3 active state licenses and 1 year of experience with compounded GLP-1s for weight loss. Deliver care remotely via video, phone, and chat while ensuring a focus on medical weight loss.

Job Description Jewelry Sales Consultant - Manhattan - Flatiron, NY Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Sales Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and based in our Manhattan - Flatiron and Nolita showroom locations. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job DescriptionDescription: Job title: Receptionist/Customer Service Representative Location: Secaucus, New Jersey Job Type: Full-time, Hourly Non-exempt Job Schedule: Monday-Friday, 8:00 am - 5:00 pm MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products. MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products*. We are seeking a Receptionist / Customer Service Representative to join our team at our Secaucus, New Jersey office. This role serves as a key connection point between our customers and the Sales Team, ensuring that all product inquiries, service questions, and order requests are accurately routed and addressed. The ideal candidate will manage incoming calls, Leads, Cases, and the Sales Team inbox when out of office; process all Will Call cash and credit card transactions; and provide dependable support for any customer issues that arise. They should be able to step into the customer’s perspective, communicate with empathy, and advocate for a positive experience. This role calls for professionalism, patience, solid technical and communication skills, and a proactive attitude. As a Receptionist/Customer Service Representative, your main objective is to consistently meet and surpass our customer service standards. Key Responsibilities: · Communication & Support: Manage high volumes of incoming calls and address inquiries via telephone, email, in-person interactions, and live chat. · Sales Liaison: Serve as the primary point of contact between customers and the Sales team, ensuring that all inquiries and orders are accurately routed. · CRM Management: Log all customer interactions, Leads, and Cases in the CRM in a timely manner. · Sales Support: Assist the Sales team with outreach, customer support tasks, and processing Return Merchandise Authorizations (RMAs). · Front Office Operations & Hospitality: Greet visitors, prepare the showroom, maintain the reception area, and ensure office supplies [TA1] [BL2] are stocked. · Transaction Handling: Process all Will Call cash and credit card transactions in accordance with internal payment policies. · Office Administration: Handle incoming mail and deliveries, including sorting and distributing items to the appropriate departments. Perform clerical duties including filing, data entry, document management, and meeting coordination.[TA3] [BL4] · General Administrative Support: Provide additional administrative assistance as needed. Compensation: · Hourly $24.04 to $28.85/hr. (Salary equivalent to $50-60K) + 5% Bonus Benefits: • 401(k) company matching up to 3%, • Health, Dental and Vision insurance, • Employer paid LTD, Life Insurance, • 16 Paid Holidays, • Paid Vacation · Monday to Friday · 8:00 am to 5:00 pm · Lunch 12:00 pm to 1:00 pm Work Location: • Customer service: 2-3 years (Preferred) *Cannabis Exposure Notice This position may involve exposure to cannabis odors, products, or related materials. Employees are expected to follow all company policies regarding workplace conduct, safety procedures, and compliance with applicable federal, state, and local regulations. Equal Employment Opportunity Miron & Calaso are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by law. Requirements: Requirements and Skills: · Communication: Exceptional verbal and written communication skills with the ability to use company-approved scripts. · Technical Proficiency: Solid technical skills with experience in CRM systems (Salesforce/etc) and Microsoft Office, cloud-based Teams, and call-queue phone systems are required. · Emotional Intelligence: Ability to communicate with empathy, advocate for the customer, and maintain patience and composure under pressure. · Professionalism: A proactive attitude with a commitment to maintaining high-level hospitality standards. · Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality. · Problem Solving: Proven ability to identify customer needs and provide proactive solutions. · Collaborative Mindset: Willingness to share insights and participate in process enhancement. · Organizational Skills: Strong ability to multitask, prioritize, and stay organized in a multifaceted role. · Reliability: Reliable transportation to Secaucus, NJ and ability to work on-site Monday–Friday, 8:00 am–5:00 pm. Preferred Skills: • Bilingual (English/Spanish preferred but not required).