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SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care. Job Relationships Reports to the Advanced Imaging Operations Manager Principal Responsibilities • To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure:, • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards., • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms., • Communicates pending pre-certification information issues with technologists and Radiology management., • Collect information from labs and surgery/implant reports, • Based on need and direction, provides patients with after exam instruction and exam media., • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services., • Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation., • Places EKG leads for certain cardiac related exams., • May assist with setting up coils or phantom handling., • Carries out CPR in patient emergent situations., • Practice safe blood and body fluid management., • Complete order process in Radiology Information System., • Able to function efficiently using PACS, RIS, and IDX (including chart tracking)., • Use the Electronic Health Record to gather patient history for technologist., • Provides appointment reminder calls to Radiology patients., • Use of computers and telephone required., • Demonstrate professional behavior with patients and employees., • Maintain positive attitude in working to achieve department goals., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Current CPR per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Must maintain professional behavior., • Must be able to adjust to various personalities., • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be able to practice safe blood and body fluid management, and transfer patients., • Must be able to multi-task in a fast-paced environment., • Must possess manual dexterity to use keyboard and handle equipment appliances., • Must be capable of pushing, pulling, stooping, bending, lifting and twisting., • Must be able to work with arms above head., • Must be able to wear lead apron for long periods of time., • Must be able to walk and/or stand for long periods of time., • Excellent organizational skills., • Occasional heavy lifting required., • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas., • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. HIPAA1

The Operations Lead is responsible for training, support, and development of the Patient Concierge, PAS, and Call center team members. They assist in the daily oversight of front end, monitor, and track the front-end operations & revenue cycle department workflow, provide input for performance appraisals, and assist in front end management, scheduling & coverage as needed to ensure appropriate coverage. Evaluate and prioritize the work to be done and recommend adjustments to the manager that will improve patient experience. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Serve as Patient Access Specialist Lead., • Serve as front end business and operations support., • Assist operations manager with Patient Concierge, PAS, and Call Center staff oversight, including: monitor and approve requests for time off, enter absentee reports into payroll system. Participate as needed in interviewing and assist in selecting qualified PAC candidates, provide performance feedback on staff, scheduling, training/education, serve as APM Super User and lead for business operations and SC Initiatives., • Assist Operations Manager with metrics and reporting needs, daily, weekly, monthly., • Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating leadership, professionalism, and interpersonal skills that foster an open, safe environment for learning and communication., • In partnership with Learning & Development, the Operations Lead will assist in the training and learning experiences for new Patient Concierge, PAS, and Call Center staff at various points throughout the year, whether in the classroom or in the field. The Operations Lead will utilize best practice in adult learning modality, proper facilitation, and participative inside and outside the classroom ("Training vs. Telling" methodology), validate and measure learning outcomes. The Operations Lead will partner with the PAS program facilitators/trainers in reassessing the training approach for continued improvement., • Demonstrates knowledge and application of adult learning principles, including the ability to work with a diverse population and incorporate teaching strategies to meet the needs of all learners., • Function as Super User and serve as a resource for software issues, daily troubleshooting and education including identification and resolution of technical issues., • Create and maintain accountability for Patient Concierge, PAS, and Call Center staff ensuring workflow efficiency and accurate staffing. Maintain reception assignments and call coverage., • Support the Manager in organizing special projects/audits, and in meeting goals set by SC as needed., • Perform patient access duties, including answering incoming calls, checking patients in, verifying patient information, and updating information/registering new patients, collecting co-pays and/or payments, scheduling appointments, managing provider schedules, etc. Serve as lead for resolving front end patient complaints., • Adhere to and reinforce appropriate workflow processes. Report any workflow problems/complaints to the Manager., • Adhere to, comply with, and reinforce all SC policies., • Review, manage, and work front desk, call center and overdue task lists in TW specific to department., • Assign and ensure bump lists/wait lists are worked daily, • Review patient insurance eligibility., • Review, manage, and work RCx Rules & APM Task Lists: Review charge edit task lists (inclusive of missing encounters report) to ensure timely TAT/resolution and to identify & communicate potential issues/anomalies/trends., • Complete daily deposit, • Review, manage, and work Month End Close process. Ensure all charges for the closing month are processed through RCx Rules, posted, imported, and related charge batches are closed in APM by 2pm on the 2nd calendar day of the following month. Ensure all payment batches for the closing month are closed and balanced in APM by 2pm on the 2nd calendar day of the following month., • Execute provider schedule changes., • Work with the team to address no-show patients and pre-appointment cancellation calls., • Work with the team to ensure normal letters via Portal., • Assist with patient billing questions. Comply with the SC incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Certified Medical Administrative Assistant (CMAA) per the National Healthcareer Association required., • New requirement 2024: All hired on or before 6/30/2024 have until 12/31/2024 to obtain or 5+ years of Ops Lead, Operations Manager, and/or PAS experience at SC in lieu of certification., • If hired after 7/1/2024 must become certified in 1 year of hire date, • Previous leadership experience preferred., • Two (2) years of medical office and/or phone experience preferred., • Minimum Education Required: High School graduate, or GED plus training acquired through work experience or additional education. Associates degree preferred or administrative or technical background acquired through completion of 2-3 years of college., • Four years of direct customer service, hospitality, or patient concierge experience., • Comfortable with technology., • Proficient and accurate typing skills required., • Knowledge of customer service and retail experience is preferred., • Proficient cashier/clerical skills required., • Comfortable with handling cash and balancing drawer at end of day., • Deductive reasoning., • Ability learning principles to daily operations., • Ability to work under pressure with accuracy., • Ability to shift work schedule/hours as business needs require., • Excellent attendance in previous work environment., • Demonstrates strong computer skills and knowledge of computer software programs., • Medical office environment requiring computer-based office work., • Leader rounding required. May include multiple sites/locations. HIPAA1

The RN TeleNurse is responsible for triaging incoming patient calls. Promotes and demonstrates leadership within the department. Promotes the philosophy of wellness; serves as a resource person, educator, and patient advocate. Job Relationships • Apply all phases of the Nursing Process, i.e., assessment, planning, implementation and evaluation when triaging patients., • Demonstrate effective verbal communication: communicate phone advice in a calm manner so that it is properly received and understood., • Identify life threatening emergencies; recommend appropriate interventions, including facilitation of ambulance transportation., • Demonstrate knowledge of disease processes and pathophysiology to accurately conduct an initial assessment and triage patients via telephone dialogue., • Perform data entry at the time of the call and record all significant health history of the caller., • Prioritize tasks appropriately and manage time and resources effectively., • Prioritize, delegate, and manage the acuity of incoming patient calls and staff duties as assigned., • Refer problems and concerns which require physician intervention to the On Call Physician and/or primary care physician. Direct caller/patient to appropriate level of care including, but not limited to nearest ER, office visit, or self-care., • Schedule patient appointments in scheduling system according to established and approved guidelines., • Utilize medical resources to assist in formulating the patient's plan of care., • Counsel and teach patients and/or callers according to established guidelines of practice., • Document all calls according to established guidelines of practice., • Maintain statistical data as requested., • Work effectively with minimal supervision., • Maintain confidentiality of all interactions., • Maintain knowledge by attending appropriate educational programs, reading current journals and literature., • Attend all department meetings and mandatory Springfield Clinic in-services., • Perform other job duties as assigned., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • RN, graduate of an accredited school of nursing with current Illinois RN licensure., • Minimum of three years of clinical experience in acute ambulatory or acute care setting., • Required to give one (1) month resignation notice., • Required to work every other weekend and 4-5 out of 9 Springfield Clinic recognized holidays per year., • Required to reside within a 100 mile radius of Springfield, IL, • Basic typing skills at 40 wpm or greater., • Demonstrates intermediate computer skills and comfort with Windows operating systems., • Pleasant, clear telephone voice., • Excellent written, verbal, and interpersonal communication skills., • Professional office environment which requires extended periods of sitting., • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • HIPAA1

Job Description ➕General Practice Care - Medical Director - Springfield, IL An exceptional veterinary hospital, with a dedicated team, is seeking an experienced Medical Director to provide leadership, oversee medical operations, and ensure superior patient and client care to members of its community. The ideal leader for this hospital is a veterinarian who is prepared to manage a team of doctors and medical staff, and successfully oversee the clinical direction of the practice. This hospital is open to considering experienced veterinarians who are prepared to take on a senior leadership role, overseeing medical operations and working collaboratively with the practice manager. ➕Credentials & Qualifications That Are Required • Doctorate in Veterinary Medicine (DVM) or equivalent degree (VMD) from an AVMA accredited college or university., • Active state license in good standing, or currently pursuing licensure., • Current DEA license in good standing, or willing to obtain., • A commitment to veterinary excellence and upholding the Principles of Veterinary Medical Ethics., • Proven leadership experience, typically overseeing medical operations. ➕Qualities & Skills That Are Appreciated • Being supportive, inclusive, a strong communicator, and constantly curious., • Empathy and the ability to navigate difficult cases with sensitivity., • Providing leadership and mentorship to all veterinary staff., • Excitement for learning, collaborating, and growing., • Courage to seek out new challenges and experiences., • Devotion to patient care, client care, clinical excellence, and professional development., • Self-motivation, efficiency, creativity, confidence, and determination., • Love for, and a dedication to veterinary medicine. ➕Total Rewards Created With Intention Below is an overview of rewards and benefits that our partners may offer, but the specific details surrounding each hospital’s total rewards package will be provided by the hiring manager during each interview process. • A customized and comprehensive compensation package, that’s tailored to you!, • The potential for a sign-on bonus, relocation assistance, and student loan repayment options., • A selection of Medical, Dental, Vision, Life, and Disability insurance plans, to fit your needs., • Company covered Professional Liability Insurance, state and DEA licensure, accreditations and memberships, and more!, • Paid PTO and Parental Leave, because self-care and family time is a priority!, • Retirement plans that provide a company match, so you’re not alone in planning for your future., • Discounted veterinary care, so your personal pets are taken care of too! Not quite ready to apply, or maybe you have some questions? We understand! Reach out to us at ✉: and he'll be happy to either connect with you directly, or connect you with one of our Talent Partners, within 48 hours. ♡ All are welcome. USVTA is committed to creating a safe and inclusive environment for all. We will always provide a fair and equal interview and recruiting process to all applicants and candidates. All decisions made during our interview and recruiting process are based solely on an applicant’s or candidate’s qualifications, training, experience, and abilities. We will never discriminate against an applicant or candidate for any reason, including, but not limited to, based on race, color, sex, religion, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, citizenship status, uniformed service member status, pregnancy, or genetic information.

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care. Job Relationships Reports to the Advanced Imaging Operations Manager Principal Responsibilities • To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure:, • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards., • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms., • Communicates pending pre-certification information issues with technologists and Radiology management., • Collect information from labs and surgery/implant reports, • Based on need and direction, provides patients with after exam instruction and exam media., • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services., • Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation., • Places EKG leads for certain cardiac related exams., • May assist with setting up coils or phantom handling., • Carries out CPR in patient emergent situations., • Practice safe blood and body fluid management., • Complete order process in Radiology Information System., • Able to function efficiently using PACS, RIS, and IDX (including chart tracking)., • Use the Electronic Health Record to gather patient history for technologist., • Provides appointment reminder calls to Radiology patients., • Use of computers and telephone required., • Demonstrate professional behavior with patients and employees., • Maintain positive attitude in working to achieve department goals., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Current CPR per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Must maintain professional behavior., • Must be able to adjust to various personalities., • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be able to practice safe blood and body fluid management, and transfer patients., • Must be able to multi-task in a fast-paced environment., • Must possess manual dexterity to use keyboard and handle equipment appliances., • Must be capable of pushing, pulling, stooping, bending, lifting and twisting., • Must be able to work with arms above head., • Must be able to wear lead apron for long periods of time., • Must be able to walk and/or stand for long periods of time., • Excellent organizational skills., • Occasional heavy lifting required., • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas., • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The RN TeleNurse is responsible for triaging incoming patient calls. Promotes and demonstrates leadership within the department. Promotes the philosophy of wellness; serves as a resource person, educator, and patient advocate. Job Relationships • Apply all phases of the Nursing Process, i.e., assessment, planning, implementation and evaluation when triaging patients., • Demonstrate effective verbal communication: communicate phone advice in a calm manner so that it is properly received and understood., • Identify life threatening emergencies; recommend appropriate interventions, including facilitation of ambulance transportation., • Demonstrate knowledge of disease processes and pathophysiology to accurately conduct an initial assessment and triage patients via telephone dialogue., • Perform data entry at the time of the call and record all significant health history of the caller., • Prioritize tasks appropriately and manage time and resources effectively., • Prioritize, delegate, and manage the acuity of incoming patient calls and staff duties as assigned., • Refer problems and concerns which require physician intervention to the On Call Physician and/or primary care physician. Direct caller/patient to appropriate level of care including, but not limited to nearest ER, office visit, or self-care., • Schedule patient appointments in scheduling system according to established and approved guidelines., • Utilize medical resources to assist in formulating the patient's plan of care., • Counsel and teach patients and/or callers according to established guidelines of practice., • Document all calls according to established guidelines of practice., • Maintain statistical data as requested., • Work effectively with minimal supervision., • Maintain confidentiality of all interactions., • Maintain knowledge by attending appropriate educational programs, reading current journals and literature., • Attend all department meetings and mandatory Springfield Clinic in-services., • Perform other job duties as assigned., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • RN, graduate of an accredited school of nursing with current Illinois RN licensure., • Minimum of three years of clinical experience in acute ambulatory or acute care setting., • Required to give one (1) month resignation notice., • Required to work every other weekend and 4-5 out of 9 Springfield Clinic recognized holidays per year., • Required to reside within a 100 mile radius of Springfield, IL, • Basic typing skills at 40 wpm or greater., • Demonstrates intermediate computer skills and comfort with Windows operating systems., • Pleasant, clear telephone voice., • Excellent written, verbal, and interpersonal communication skills., • Professional office environment which requires extended periods of sitting., • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Oncology RN is responsible for professional nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and document results in the medical record., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Apply and remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy., • Once the Chemotherapy and Biotherapy Certification is obtained, administering medications by all routes including chemotherapy., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Current license as a Registered Nurse in the State of Illinois., • Must obtain the Oncology Nursing Certification through the Oncology Nursing Society or meet the 12 hours of Oncology specific continuing education annually. Any new hire or transfer will have until the end of the calendar year following hire or transfer., • ONS Chemotherapy Immunotherapy Administration Certificate will be required within six months of hire, timing can be adjusted with manager discretion., • Ability to assume accountability and responsibility for own practice and that, which is delegated., • Ability to practice independent nursing consistent with the Illinois Nurse Practice Act., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 75-25%. HIPAA1

Certified Registered Nurse Cardiology - Hospital Medicine is responsible for providing health care under physician supervision for the hospital medicine and critical care Cardiology departments while focusing on clinical outcomes and specific projects for those departments. Job Relationships Reports to the Operations Manager - Cardiology Principal Responsibilities • Evaluate and implement management of patient care to a specific population under the direction of a Cardiology physician or advanced practice practitioner (APP)., • Triage and management of all Halo/Symplr messages for the inpatient APP's., • Active management of patient lists, including identifying new consults, potential discharges, and visit prioritization., • Scheduling follow-up appointments and post-discharge testing. Collaborate with INP APP's and coders/billers. Other Responsibilities • Use. Athena and hospital EHR's., • Coordinating and completing discharge education., • Acting as a liaison between APPs, nursing, and care management., • Supporting care coordination and communication to improve throughput., • Work with home health agencies on all discharges as needed., • Participate in care conferences with physician and other health care professionals., • May work as Health Care Assistant according to hospital policy., • Assist with orientation and planning for new Cardiology inpatient providers or employees., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience • Bachelor of Science in Nursing preferred. Graduate from an approved college/university in nursing required., • Current license as a Registered Nurse in the State of Illinois., • CPR certification per American Heart Association guidelines required within 30 days of hire., • Normal office environment. HIPAA1

The Operations Lead is responsible for training, support, and development of the Patient Concierge, PAS, and Call center team members. They assist in the daily oversight of front end, monitor, and track the front-end operations & revenue cycle department workflow, provide input for performance appraisals, and assist in front end management, scheduling & coverage as needed to ensure appropriate coverage. Evaluate and prioritize the work to be done and recommend adjustments to the manager that will improve patient experience. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Serve as Patient Access Specialist Lead., • Serve as front end business and operations support., • Assist operations manager with Patient Concierge, PAS, and Call Center staff oversight, including: monitor and approve requests for time off, enter absentee reports into payroll system. Participate as needed in interviewing and assist in selecting qualified PAC candidates, provide performance feedback on staff, scheduling, training/education, serve as APM Super User and lead for business operations and SC Initiatives., • Assist Operations Manager with metrics and reporting needs, daily, weekly, monthly., • Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating leadership, professionalism, and interpersonal skills that foster an open, safe environment for learning and communication., • In partnership with Learning & Development, the Operations Lead will assist in the training and learning experiences for new Patient Concierge, PAS, and Call Center staff at various points throughout the year, whether in the classroom or in the field. The Operations Lead will utilize best practice in adult learning modality, proper facilitation, and participative inside and outside the classroom ("Training vs. Telling" methodology), validate and measure learning outcomes. The Operations Lead will partner with the PAS program facilitators/trainers in reassessing the training approach for continued improvement., • Demonstrates knowledge and application of adult learning principles, including the ability to work with a diverse population and incorporate teaching strategies to meet the needs of all learners., • Function as Super User and serve as a resource for software issues, daily troubleshooting and education including identification and resolution of technical issues., • Create and maintain accountability for Patient Concierge, PAS, and Call Center staff ensuring workflow efficiency and accurate staffing. Maintain reception assignments and call coverage., • Support the Manager in organizing special projects/audits, and in meeting goals set by SC as needed., • Perform patient access duties, including answering incoming calls, checking patients in, verifying patient information, and updating information/registering new patients, collecting co-pays and/or payments, scheduling appointments, managing provider schedules, etc. Serve as lead for resolving front end patient complaints., • Adhere to and reinforce appropriate workflow processes. Report any workflow problems/complaints to the Manager., • Adhere to, comply with, and reinforce all SC policies., • Review, manage, and work front desk, call center and overdue task lists in TW specific to department., • Assign and ensure bump lists/wait lists are worked daily, • Review patient insurance eligibility., • Review, manage, and work RCx Rules & APM Task Lists: Review charge edit task lists (inclusive of missing encounters report) to ensure timely TAT/resolution and to identify & communicate potential issues/anomalies/trends., • Complete daily deposit, • Review, manage, and work Month End Close process. Ensure all charges for the closing month are processed through RCx Rules, posted, imported, and related charge batches are closed in APM by 2pm on the 2nd calendar day of the following month. Ensure all payment batches for the closing month are closed and balanced in APM by 2pm on the 2nd calendar day of the following month., • Execute provider schedule changes., • Work with the team to address no-show patients and pre-appointment cancellation calls., • Work with the team to ensure normal letters via Portal., • Assist with patient billing questions. Comply with the SC incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Certified Medical Administrative Assistant (CMAA) per the National Healthcareer Association required., • New requirement 2024: All hired on or before 6/30/2024 have until 12/31/2024 to obtain or 5+ years of Ops Lead, Operations Manager, and/or PAS experience at SC in lieu of certification., • If hired after 7/1/2024 must become certified in 1 year of hire date, • Previous leadership experience preferred., • Two (2) years of medical office and/or phone experience preferred., • Minimum Education Required: High School graduate, or GED plus training acquired through work experience or additional education. Associates degree preferred or administrative or technical background acquired through completion of 2-3 years of college., • Four years of direct customer service, hospitality, or patient concierge experience., • Comfortable with technology., • Proficient and accurate typing skills required., • Knowledge of customer service and retail experience is preferred., • Proficient cashier/clerical skills required., • Comfortable with handling cash and balancing drawer at end of day., • Deductive reasoning., • Ability learning principles to daily operations., • Ability to work under pressure with accuracy., • Ability to shift work schedule/hours as business needs require., • Excellent attendance in previous work environment., • Demonstrates strong computer skills and knowledge of computer software programs., • Medical office environment requiring computer-based office work., • Leader rounding required. May include multiple sites/locations. HIPAA1

The Registered Nurse-Float Pool is responsible for professional nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act. Displaying agility and versatility, The Registered Nurse-Float Pool treats a diverse range of patients under changing circumstances and challenges; provides temporary assistance in the operation of a variety of outpatient clinics, and functions as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate), or IV blood and blood products., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Maintain flexibility to meet rapidly changing demands, offering unique global perspectives and experiences without limitations of a singular care focus., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in an office setting, for a variety of disciplines, during the hours the Clinic is available to patients/families., • Minimal Lifting requirements. Occastional lifting required for orthopedics, geriatrics, and internal medicine.

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

Job Description United Community Bank is in search of an Assistant Branch Manager. This position assists with the expansion of existing customer relationships, the establishment and attainment of sales, asset and service goals and the development and maintenance of a high-quality sales and service culture. This position also assists with the supervision of teller activities, staff development, training and scheduling, and the overall daily activities of the teller staff. Essential Duties and Responsibilities: • Assist with the preparation and track the monthly sales plan for the assigned branch(es), • Assist with establishing and communicate sales and service goals and expectations of Personal Bankers and Customer Service for assigned branch(es), • Assist with implementing strategies designed to meet or exceed sales goals and customer retention goals for assigned branch(es), • Provide guidance for Personal Bankers and CSR staff to develop objectives and meet established sales and service goals through coaching, monitoring and feedback, • Establish, maintain, and support a quality-oriented sales and service culture in the assigned branch(es), • Work collaboratively with other bank units to support sales strategies and to meet the needs of prospective and existing customer base; identify and actively pursues cross-selling opportunities for all products, including Commercial, Retail and Trust products, • Assist with providing quantitative and qualitative assessment of sales environment within assigned branch(es) and develop action plans to correct deficiencies; identify branch personnel training needs; monitor progress and provide status reports to the VP of Retail Management on a regular basis, • Assist with evaluating the impact of recommending and/or approving policy exceptions by reviewing benefit of transactions vs. potential risk to the bank, • Assist with providing sales performance results for annual evaluation and salary review and recommend interim sales performance reviews as indicated by individual or branch performance, • Exercise the usual authority as a manager concerning performance evaluations, written warnings, salary reviews, hiring, staffing, promotions, and terminations for Personal Bankers and Customer Service staff, • Assist with conducting regular branch sales meetings with staff re: products/promotion, strategies and vision, • Assist with the coordinating the communication of new or enhanced sales recognition programs; communicates goals to branch personnel, • Assume responsibility for the daily operations and management of service duties in the absence of staff, • Support and promotes work force and customer diversity, • Develop additional business through external customer calling efforts, • Cross-sell appropriate products to small business customers and service small business banking relationships, • Represent the bank in various civic and community functions where appropriate to further enhance its image and to develop additional business, • Open new accounts and services customer relationships as necessary, • Participate and encourage the bank's efforts in the Community Reinvestment Act, • Performs notary duties, • Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines, • Assist with preparing performance evaluations, written warnings, recommendation for increase and encourages staff development, • Communicate teller activities to management when necessary, • Perform monthly audits of all teller stations, • Maintain reports documenting cash outages, balances, timecards, and daily cash recaps, • Conduct regular staff meetings to review problems, policies, procedures and updates, • Assist teller staff in locating cash discrepancies, managing unusual transactions, and answering customer questions when required, • Other related duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements: • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point), • High school diploma or equivalent, • Strong sales-oriented customer service skills, • Previous customer service skills preferred, • Strong attention to detail, • Strong time management and organizational skills, • Ability to practice discretion and handle confidential information in a professional manner, • Ability to perform duties independently with limited direct supervision, • Problem Solving/Analysis skills, • Ability to communicate effectively with customers and coworkers, • Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor, • Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services, • Knowledge of financial institution regulations, • Ability to multitask, • Strong professional integrity in compliance with company policy, and ethical and legal standards Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements: • Ability to stand for up to eight hours, • Requires bending, stooping or standing as necessary, • Requires the ability to hear, speak and/or signal people, • Effectively communicate verbally, in writing, and in English, • Requires manual dexterity, typing, and the ability to count money and key in transactions, • The employee may occasionally lift and/or move up to 40 pounds Benefits: The following benefit programs are available to all employees: • 401(k) retirement plan (requires 30 days of employment, age 20), • Paid Leave Time, • Free checking account including identity theft and cellphone protection, Roadside Assistance and more, • Free savings account & Safety Deposit Box, • Vacation time (requires 30 days of employment), • Sick/Personal Time (requires 90 days of employment), • Holidays, • Jury Duty leave, • Health Insurance (requires 30 days of employment), • Dental Insurance (requires 30 days of employment), • Vision Insurance (requires 30 days of employment), • Life Insurance (requires 30 days of employment), • Short-Term Disability Insurance (requires 30 days of employment), • Long-Term Disability Insurance (requires 30 days of employment), • Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment), • Tuition Reimbursement Please visit for more information on UCB's complete benefit package.

The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care. Job Relationships Reports to the Advanced Imaging Operations Manager Principal Responsibilities • To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure:, • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards., • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms., • Communicates pending pre-certification information issues with technologists and Radiology management., • Collect information from labs and surgery/implant reports, • Based on need and direction, provides patients with after exam instruction and exam media., • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services., • Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation., • Places EKG leads for certain cardiac related exams., • May assist with setting up coils or phantom handling., • Carries out CPR in patient emergent situations., • Practice safe blood and body fluid management., • Complete order process in Radiology Information System., • Able to function efficiently using PACS, RIS, and IDX (including chart tracking)., • Use the Electronic Health Record to gather patient history for technologist., • Provides appointment reminder calls to Radiology patients., • Use of computers and telephone required., • Demonstrate professional behavior with patients and employees., • Maintain positive attitude in working to achieve department goals., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Current CPR per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Must maintain professional behavior., • Must be able to adjust to various personalities., • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be able to practice safe blood and body fluid management, and transfer patients., • Must be able to multi-task in a fast-paced environment., • Must possess manual dexterity to use keyboard and handle equipment appliances., • Must be capable of pushing, pulling, stooping, bending, lifting and twisting., • Must be able to work with arms above head., • Must be able to wear lead apron for long periods of time., • Must be able to walk and/or stand for long periods of time., • Excellent organizational skills., • Occasional heavy lifting required., • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas., • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. HIPAA1

Full Time and Part Time (24 hours/week) available. Are you looking for an exciting new opportunity and a place to grow your career? Springfield Clinic is looking to hire multiple Registered Nurses for various departments within Springfield Clinic. As a new employee, you will go through our Clinical Development Program. This onboarding program provides an extensive orientation and training sessions with rotations in multiple specialty areas. At the conclusion of your onboarding, you will be placed in a preferred department that is the best fit for you! The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Associate Director, Regional Thought Leader Liaison (RTLL), AD Marketing will lead and execute regional and local engagement with existing and emerging Key Opinion Leaders (KOLs), Advocacy Groups and Professional Societies to develop and implement AD education that helps simplify the early AD patient journey from diagnosis through treatment and monitoring. This will include identifying new and emerging opinion leaders and appropriately engaging KOLs to support speaker bureau activities, and assessing speaker programs for meaningfulness, effectiveness, educational in nature, and compliance with company policies. Essential Functions * KOL Engagement * Engage with national, regional and local thought leaders, including emerging thought leaders, face-to-face (wherever possible) to identify and seek insight on best practices that can help simplify the patient journey * Identify and ensure training (product, disease state and compliance training) for promotional speakers and related aspects of speaker programs * Collaborate with Promotional Program Manager for speaker usage and issues * Offer feedback on nominating new speakers when applicable * Coordinate / facilitate new product and annual compliance training * Work with Marketing Team for annual speaker re-contracting * Update and track KOL engagements via Veeva/Vector KOL management platform * Collaborate appropriately with other Field teams to enable the local/account-level engagement with national, emerging and regional thought leaders: * Facilitate coordination of KOL engagements at the local level * Coordinate with field sales team, brand leads, and speaker program vendor on speaker availability and utilization * Ensure appropriate pull-through of speaker programs within allocated regional budgets * Seek, understand and relate field feedback to brandregarding promotional programming * Identify potential opportunities for institution group trainings etc. * Advocacy and Professional Society Engagement * Identify, assess and appropriately engage with regional advocacy groups and local/regional professional societies, in collaboration with Corporate Advocacy, to develop and implement AD education that helps simplify the patient journey (above-brand), from diagnosis through patient monitoring * Serve as a central point for field engagement with regional/local advocacy and professional societies * Insights to Inform Brand Strategy * Synthesize learnings, translate them into key insights and best practices, and regularly present these insights to marketing & sales leadership to help inform brand strategy, messaging, educational initiatives and promotional programs * Understand what KOLs are communicating through publications, congresses, podium presentations, 1:1 interactions, etc. * Remain on the cutting edge of data readouts (consistent with FDA-approved labeling), medical congress meeting outputs and podium & symposia presentations. * Identify best practices to help Simplify the Patient Journey * Engage with KOLs affiliated with key regional health systems to understand the patient journey. Requirements * BA/BS is required, advanced degree preferred * Minimum of 10 years' experience in pharmaceutical/healthcare field * KOL engagement experience strongly preferred * Marketing experience preferred * Alzheimer's disease therapeutic area experience preferred * Demonstrated leadership skills * Demonstrated analytical and problem-solving skills * Experience in development and implementation of brand plans * Strong communication and presentation skills * Understanding of legal and regulatory issues impacting pharmaceutical product marketing as well as the dynamics driving the US health care environment * Self-starter with strong clinical acumen, solutions oriented and can function autonomously. * Open, collaborative nature with ability to rapidly integrate and motivate cross-functional team members and stakeholders. * High learning agility and able to thrive in a rapidly evolving, complex, fast-paced environment. * Excellent verbal, written and interpersonal skills as well as emotional intelligence * In-depth knowledge of integrated health systems operations within current market environment * Demonstrated ability to establish and maintain strong business relationships * Commitment to corporate culture of patient-centricity, innovation, inclusion and compliance * Must successfully complete all company training programs as well as all customer mandated and vendor credentialing requirements * Overnight domestic travel expected for meetings with KOLs, Advocacy Groups and Professional Societies, as well as conferences (including some weekend travel) * Ability to operate a motor vehicle legally, safely and successfully is required; candidates must have a valid driver's license to be considered * The geography encompasses nine states in the North Central Region. The states in the job title are most conducive for travel. * Up to 50% domestic travel. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department. Eisai Salary Transparency Language: The annual base salary range for the Regional Thought Leader Liaison, Alzheimer's Disease - North Central - Missouri, Iowa, Tennessee, Kansas (Field Based) is from :$171,800-$225,400 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Responsibilities PRN Registered Nurse (RN) Opportunity - New Grads are welcome to apply! Lincoln Prairie Behavioral Health Centeris dedicated to providing youth with compassionate mental health treatment that encourages self-responsibility and personal growth. We are the only facility of our kind in Central Illinois. We provide psychiatric treatment to children and adolescents that present with a broad range of psychiatric and behavioral disorders. A clinically skilled multidisciplinary team works to partner with the youth and family to accomplish their goals in a supportive and therapeutic environment. Benefits for our Registered Nurse (RN) includes: • Competitive Compensation & Generous Paid Time Off, • Regular Retention Bonuses, • Excellent Medical, Dental, Vision and Prescription Drug Plan, • 401(K) with company match and discounted stock plan, • Tuition savings to continue your nursing education with Chamberlain University, • Psychiatric Nurse Residency Transition-to-Practice Orientation (Could earn 20 CEUs), • Career development opportunities within UHS and its 300+ locations!, • Diverse programming to expand your experience and energize you career, • HealthStream online learning catalogue with plenty of free CEU courses, • SoFi Student Loan Refinancing Program A safe and supportive environment that puts patient care first and values the nursing profession. One of the most rewarding aspects of working as a Registered Nurse (RN) is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. You are never alone, as you are part of a large, nationwide network of peer nurses and nursing leaders that educate the field, routinely exchange ideas, and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and opportunities for skills diversification and career advancement as a Registered Nurse (RN) with UHS. We want to help you succeed and grow in your profession and enjoy a sense of belonging and trust that comes through your expanding experience. At UHS, you have a voice. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications • Current RN License (or eligible to receive or renew) All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Capitol Illini Veterinary Services Springfield is one of central Illinois' most established and trusted veterinary teams. Our Springfield hospital is a full service, AAHA accredited clinic where high quality medicine and compassion for pets go hand in hand. Clients consistently describe us as warm, knowledgeable, and dependable, and that trust shows in our excellent 4.8 star rating. As one of the larger veterinary practices in the region, we operate with a strong team based model. Every doctor has the opportunity to focus on areas of individual interest, and you'll be surrounded by colleagues who are not only highly skilled but also eager to collaborate. Our Springfield location maintains Cat Friendly Practice status, which means our space and workflow are designed to reduce stress for patients and support a calmer, more efficient workday for the entire team. You'll have access to modern diagnostic tools including laparoscopy, digital imaging, ultrasound, advanced dental equipment, comprehensive in house lab capabilities, in house orthopedic surgeries, and laser therapy all supported by a capable team that keeps appointments flowing smoothly and allows you to focus on practicing high quality medicine. What makes Capitol Illini particularly rewarding is the continuity of care we provide. Our focus on prevention, long term wellness, and clear communication helps our veterinarians build lasting relationships with clients, and it also leads to more satisfying clinical outcomes. Pet owners in the area rely on us for everything from routine preventive care to guidance on chronic conditions, recovery planning, and urgent needs. You'll also find excellent opportunities for professional development here. With multiple doctors, diverse caseloads, and a practice structure that supports growth, you'll have the freedom to deepen your skills in surgery, dentistry, internal medicine, imaging, or any area that inspires you. Our multi location network fosters collaboration and offers mentorship across Springfield and Chatham, giving you a strong foundation for long term clinical and leadership development. If you're someone who values teamwork, clear communication, and practicing excellent medicine in a supportive and well equipped environment, Capitol Illini Springfield is a place where you can thrive and feel genuinely supported in your growth. Your Impact as a Medical Lead Veterinarian As the Medical Lead Veterinarian, you are the champion of medical excellence in your hospital. You will be responsible for mentoring and developing your associate veterinarians, partnering with your Practice Manager to build a healthy and engaged team, and driving the continuous improvement of patient care and client service. This is a key leadership role where you will set the standard for clinical quality and foster a culture of collaboration and growth. • Lead and Mentor Your DVM Team: You will manage all associate veterinarians, conducting regular performance discussions, coaching them on individual development goals (including production and PCT), and fostering a culture of teamwork and retention., • Role Model Medical Excellence: You will set the example for the highest quality of medicine, client service, and efficiency, while also practicing as an associate veterinarian and achieving your own production goals., • Drive Hospital Performance: In partnership with your Practice Manager, you will help develop the annual operating plan, manage hospital financial performance toward an EBITDA goal, and ensure compliance with all medical and DEA regulations., • Foster a Culture of Growth: You will lead monthly doctor meetings to discuss best practices, new services, and medical standards. You will also supervise externship and mentorship programs and champion a culture of recruitment., • Doctor of Veterinary Medicine (DVM) degree and a valid state license in good standing., • A minimum of 2 years of practical clinical experience., • A servant leadership mentality with a commitment to our core values and the ability to build strong, collaborative relationships., • Excellent written, verbal, and interpersonal communication skills., • An understanding of (or willingness to learn) the financial and operating management of a hospital., • Proficiency in intermediate computer skills (MS Office, Outlook, etc.). Total Wellbeing Comprehensive coverage including Health, Dental, Vision, Critical Illness, Hospital Indemnity, Life, and Accident insurance, plus Paid Parental Leave. Financial Health Plan for your future with a 401k featuring a generous company match (100% on the first 3%, 50% on the next 2%), plus Long & Short-Term Disability insurance. Leadership & Clinical Growth Receive paid continuing education with dedicated days off, plus access to our comprehensive Leadership Training Program and structured mentorship. Clinical Tracks Program Access over 50 hours of in-depth, RACE-approved CE in Dentistry, Oncology, Internal Medicine, Dermatology, and Cardiology, facilitated by veterinary specialists. The Power of a Network Tap into a nationwide community of over 20,000 veterinary professionals for collaboration, support, and to grow your interests. Peace of Mind Company-paid professional liability coverage, license fees, and professional dues. Enjoy a flexible schedule, paid time off, and free 24/7 access to Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at . Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. Facilitates comprehensive waiver enrollment and disenrollment processes. Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. Assesses for medical necessity and authorizes all appropriate waiver services. Evaluates covered benefits and advises appropriately regarding funding sources. Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. Identifies critical incidents and develops prevention plans to assure member health and welfare. May provide consultation, resources and recommendations to peers as needed. 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications At least 2 years experience in health care, including at least 1 year of experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. License must be active and unrestricted in state of practice. Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. Demonstrated knowledge of community resources. Ability to operate proactively and demonstrate detail-oriented work. Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. Ability to work independently, with minimal supervision and self-motivation. Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations. Ability to develop and maintain professional relationships. Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. Excellent problem-solving, and critical-thinking skills. Strong verbal and written communication skills. Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications Certified Case Manager (CCM). Experience working with populations that receive waiver services. #PJHS To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $27.73 - $54.06 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job DescriptionDescription: Position: Cook About Cedarhurst: Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle. Why Work for Cedarhurst: • At Cedarhurst, our core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable. Being part of Cedarhurst means making a meaningful difference every day., • We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us., • Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees. The Cook, reporting directly to the Dining Services Director, is responsible for preparing high-quality, nutritious, and appealing meals that meet or exceed the hospitality and service standards of the community. This position plays a vital role in supporting residents’ health and wellbeing by accommodating individual dietary needs, maintaining food safety and infection control standards, and ensuring meals are served on time and at appropriate temperatures. The Cook also contributes to a positive dining experience by upholding culinary excellence, assisting with kitchen organization, and supporting the training and development of new dining team members. By collaborating with the Dining Services Director, kitchen staff, and other community departments, this position helps foster a welcoming, safe, and resident-focused environment. Essential Functions: • Ensure the proper preparation, portioning, and serving of foods as indicated on the menu cycle and standardized recipes., • Taste and prepare food to determine quality., • Prepare all special dietary needs as directed by the Dining Services Director and/or menus assigned., • Determine food and supplies needed and coordinate meal production with serving hours., • Assist with proper documentation of temperature logs, taste panel forms, and cleaning schedules., • Assist with orientation and training of new kitchen staff., • Handle food in a safe and appropriate manner., • Practice all safety and loss prevention procedures., • Attend all in-services as required., • Maintain safety standards as outlined by Cedarhurst guidelines for infection control., • Utilize basic mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, rations, and proportions to practical situations., • Maintain appropriate food temperatures by ensuring proper cooling/heating procedures are followed and equipment is working properly., • Remains current and up to date with all food safety licensing requirements for FDA, state, county, and local authorities along with ensuring all guidelines are adhered to., • Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing., • Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed., • High School Diploma or equivalent preferred., • At least one (1) year experience as a cook is preferred., • Applicable state/county licensure required., • Food Manager Certification, or ability to obtain, is required., • CPR or BLS certification preferred., • This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community., • While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance., • While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information., • This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance., • Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors., • This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment. Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law. Requirements:

Medical Management Nurse Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday 8:00am to 5:00pm depending on your time zone and occasional weekends. AmeriBen is a proud member of the Elevance Health family of companies. We are a third-party administrator (TPA) of medical benefits, also providing medical management, human resource consulting and retirement benefits administration services. The Medical Management Nurse is responsible for review of the most complex or challenging cases that require nursing judgment, critical thinking, and holistic assessment of member's clinical presentation to determine whether to approve requested service(s) as medically necessary. Works with healthcare providers to understand and assess a member's clinical picture. Utilizes nursing judgment to determine whether treatment is medically necessary and provides consultation to Medical Director on cases that are unclear or do not satisfy relevant clinical criteria. Acts as a resource for Clinicians. May work on special projects and helps to craft, implement, and improve organizational policies. How you will make an impact: * Utilizes nursing judgment and reasoning to analyze members' clinical information, interface with healthcare providers, make assessments based on clinical presentation, and apply clinical guidelines and/or policies to evaluate medical necessity. * Works with healthcare providers to promote quality member outcomes, optimize member benefits, and promote effective use of resources. * Determines and assesses abnormalities by understanding complex clinical concepts/terms and assessing members' aggregate symptoms and information. * Assesses member clinical information and recognizes when a member may not be receiving appropriate type, level, or quality of care, e.g., if services are not in line with diagnosis. * Provide consultation to Medical Director on particularly peculiar or complex cases as the nurse deems appropriate. * May make recommendations on alternate types, places, or levels of appropriate care by leveraging critical thinking skills and nursing judgment and experience. * Collaborates with case management nurses on discharge planning, ensuring patient has appropriate equipment, environment, and education needed to be safely discharged. * Collaborates with and provides nursing consultation to Medical Director and/or Provider on select cases, such as cases the nurse deems particularly complex, concerning, or unclear. Serves as a resource to lower-level nurses. * May participate in intradepartmental teams, cross-functional teams, projects, initiatives and process improvement activities. * Educates members about plan benefits and physicians and may assist with case management. * Collaborates with leadership in enhancing training and orientation materials. * May complete quality audits and assist management with developing associated corrective action plans. * May assist leadership and other stakeholders on process improvement initiatives. * May help to train lower-level clinician staff. Minimum Requirements: * Requires a minimum of associate's degree in nursing. * Requires a minimum of 4 years care management or case management experience and requires a minimum of 2 years clinical, utilization review, or managed care experience; or any combination of education and experience, which would provide an equivalent background. * Current active, valid and unrestricted RN license and/or certification to practice as a health professional within the scope of licensure in applicable state(s) or territory of the United States required. * Multi-state licensure is required if this individual is providing services in multiple states. Preferred Skills, Capabilities and Experiences: Locations: Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration () .

Job Description This position will be field based within the Tri-State Region (NY, NJ, CT, RI). Our company's Animal Health is driven by our unconditional commitment to the science of healthier animals. Our commitment is portrayed through our products, services, and technologies but also through our people. As a Professional Services Veterinarian for our company's Animal Health, you embody our unconditional commitment to healthier animals by acting as coach, leader, and advisor to our internal and external customers. We, in turn, provide our Professional Services Veterinarians with a culture of support, development, and continuous learning to assure we reach our shared goals. Responsibilities: * Function as an integral member of the Regional Leadership Team supporting territory managers by demonstrating and conveying the value and benefits of our company's Animal Health portfolio through: * Preparation and delivery of technical lectures on our product line to key customers, strategic accounts, and professional veterinary organizations * Offering solutions that align with customer needs and business priorities * Partner with Regional Sales Manager to develop and execute effective business strategy to reach and exceed regional and organizational priorities for lasting success * Meet with key opinion leaders in both clinical and university settings to discuss our company's Animal Health portfolio as well as potential new business opportunities * Represent our company's Animal Health at veterinary schools and veterinary associations and conferences * Serve as the region's technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills * Collaborate with R&D, Learning and Development, Marketing, Veterinary Insights & Medical Affairs, and Sales to achieve organizational priorities Position Qualifications: Education Minimum Requirement: 10 years of combined relevant experience: Minimum of 5 years in clinical companion animal veterinary practice and minimum of 5 years in the animal health industry or equivalent leadership and/or management experience. * Ability to take complex issues and translate into easily comprehensible content for respective audiences * Excellent presentation and facilitation skills * Excellent oral and written communications skills both with internal customers and hospital decision makers * Serve as a medical consultant in vaccines, parasiticides, and therapeutics * Ability to influence without direct authority * Ability to build strong networks internally and with industry partners * Bring innovative solutions to both internal challenges as well as those faced by our customers. * Competency in MS Office (Word, PowerPoint, Excel) * Competency in software relevant to the industry, e.g., Salesforce, Veeva, Power BI, etc. * Proven ability to work with cross functional teams both internal and external * Execute core responsibilities of Professional Services Veterinarian independently * Strong understanding of business processes of our veterinary customers and the ability to have discussions regarding using our company's Animal Health portfolio to improve medical capabilities and profitability. Preferred Experience and Skills: * Experience with companion animal vaccines, parasiticides, and therapeutics * Applicable advanced degrees and research experience * Delivery of training or instruction within a structured organization * Leadership and/or management experience Required Skills: Animal Health Sales, Collaboration, Customer-Focused, Leadership, Presentations, Sales, Veterinary Medicine, Veterinary Practice, Veterinary Sciences Preferred Skills: Current Employees apply HERE () Current Contingent Workers apply HERE () US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here () if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights () EEOC GINA Supplement? We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts () U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at . You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 05/15/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R393567

Job Description Grow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients! We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our patients' needs. Developing your career with us will allow you to join a group of passionate professionals, driven by purpose and determined to help save and improve lives. Help us continue to grow and define the oncology market of today and tomorrow with a driven, customer-focused, and collaborative team. As an Oncology Sales Representative, you will be a key member engaging with customers to address identified needs, educating key stakeholders about our oncology products, communicating with the broader oncology community, and actively working to achieve or exceed assigned sales goals within your territory. * This is a field-based sales position that is responsible for the Phoenix South, Arizona territory. * Candidates must be willing to travel to visit with customers in-person and for national sales meetings/industry conferences. * Travel (%) and overnight requirements vary based on candidate location. Key responsibilities include and may not be limited to: * Working with the other team members in the territory, attain or exceed the assigned sales goals for the geography. * In collaboration with territory counterparts, ensure customers have a seamless experience with our company Oncology, meet with key stakeholders to understand practice structure, business model, and key influencers, while building business relationships and trust to uncover and comprehend their needs. * In customer engagements, employ approved resources and messaging to communicate a compelling, patient-centered rationale for our company Oncology products in their indicated uses. * Possess knowledge of the workings of the extended care team/multidisciplinary team, cancer staging, possible treatment options, pathways, and guidelines associated with different tumors/diseases, recognizing the impact of those options on patients. * Analyze and identify trends in a complex buying environment, including multiple channels of drug distribution (Oncology group purchasing organizations, wholesalers, and specialty pharmacies). * Review and evaluate patterns for products purchased and prescribed (outpatient vs in-patient infusion, as part of hospital or GPO contract, etc.) * Comprehend complex accounts and local market interdependencies to proactively develop and execute short- and long-term plans in collaboration with the local team and district manager (known as the Oncology Customer Team Leader). * Ask insightful questions to understand customer priorities and needs to support engaging and relevant conversations about the product portfolio. * Ensure a consistent customer experience across our Company's division and functional areas and share key learnings to support customer needs by effectively communicating and collaborating with the in-scope customer team: Customer Team Leader, Key Account Manager, Nurse Educator, Field Reimbursement Associate, Medicare Account Executive, and more. Qualifications: Minimum Requirements: * Bachelor's degree with at least 6 years of sales experience OR a minimum of high school diploma with at least 8 years of equivalent experience. * Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field with oncology experience being strongly preferred (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. * Valid driver's license and able to drive a vehicle. * Travel the amount of time the role requires, including overnight travel 10 - 15%. * Reside in or within a reasonable distance to the district. Preferred Experience and Skills: * 2+ years of oncology field-based experience selling an oncology therapeutic to oncology customers. * Oncology field sales or clinical oncology experience. Candidates that have 0 - 2 years of oncology field sales experience selling an oncology therapeutic to oncology customers qualify for S2 Oncology Sales Representative. Candidates that have 2+ years oncology field sales experience selling an oncology therapeutic to oncology customers qualify for S3 Oncology Sales Specialist. #oncologysales #eligibleforerp Required Skills: Account Management, Account Management, Adaptability, Business Relationship Building, Client-Centric, Customer Engagement, Customer Relationship Management (CRM), Data Analysis, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing, Medical Devices, Oncology, Oncology Sales, Order Processing, Product Knowledge, Purchasing Management, Revenue Generation, Sales Forecasting, Sales Reporting, Sales Training, Strategic Planning, Team Planning, Teamwork {+ 1 more} Preferred Skills: Current Employees apply HERE () Current Contingent Workers apply HERE () US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here () if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights () EEOC GINA Supplement? We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts () The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at . You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 05/26/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R396963

The Payer Relations Specialist assists with the administrative oversight of payer contracts on behalf of Springfield Clinic. Works closely with Payer Relations Manager to maintain the details of participating network contracts. Provides internal support so that contractual obligations can easily be met while enhancing revenue and patient access and provides general assistance and support to the Director of Managed Care and Payer Relations Manager. Job Relationships Reports to the Director of Managed Care Principal Responsibilities • Collaborates directly with the Director of Managed Care and Payer Relations Manager to support all payer relations business needs., • Possess in-depth knowledge and understanding of payer's guidelines, contractual terms, and the processing of Springfield Clinic claims to provide direction and guidance to all internal departments., • Responds to payer contract questions as well as benefit and billing questions, • Coordinates with revenue cycle, quality management, practice operations and credentialing teams to ensure that all payer contractual obligations are met., • Rectifies day to day issues for provider service representatives and others within practice operations, • Receive, research, and perform service recovery as needed, • Maintains relationships with provider relations representatives with all contracted managed care plans., • Identifies issues to discuss in recurring payer meetings., • Partner with patient accounting and compliance colleagues to resolve individual cases of improper reimbursement and identify trends., • Provide verbal and written communication to all applicable Springfield Clinic practice operations, ancillary, and billing teams related to updates of payer information such as payer provider manuals, provider bulletins and other notices relating to eligibility, covered services, pre-authorization requirements, coding and claim requirements, appeal processes, etc., • Analyze and coordinate execution of single case agreements and requested contracts including communications with other teams., • Facilitate meetings, display willingness to make decisions within scope of responsibility, and include the appropriate people in the decision-making process., • Utilize critical thinking and problem-solving skills when addressing payer, office, and provider concerns, • Respond promptly to client needs and solicit feedback to improve service, meet commitments and provide follow-up within a timely manner., • Develop training aids and train staff on the use of online portals and other tools utilized to obtain prior authorizations in compliance with all payer plans to maximize efficiency, • Build strong relationships and instill confidence and trust at all levels of the organization including providers., • Attends workshops, seminars, and other training programs for educational growth., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Associates Degree in business, healthcare administration, or equivalent experience is required. Bachelors degree is preferred. Knowledge, Skills and Abilities • Conceptual knowledge of principles and practices of healthcare related payer relations/contracts., • Strong communication skills are required, • Ability to manage multiple tasks and work in a fast-paced environment is required., • Must be detail oriented and able to deliver a high level of accuracy., • Must be proficient in all MS Office applications, including Excel, Access, PowerPoint and Word., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • Ability to effectively present information and respond to questions from staff and management across the Clinic., • Must consistently exercise discretion and sound judgement Working Environment • This job operates in a professional office environment., • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • Occasional travel possible. PHI/Privacy Level HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

Company DescriptionJob Description About the Role As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit • You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines., • Representing yourself and the H&M brand positively during customer interactions, • Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them, • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers, • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives, • Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges, • Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc, • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development • Retain and share your knowledge and skills with the Store team, • Collaboration, planning & teamwork with in-store Visual Merchandiser team, • Give & receive feedback with your colleagues to learn, develop & support each other, • Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc, • Ensure all procedures, routines, and legal requirements in all areas of the store are followed Retail Operations/ Visual & Commercial Execution • Secure a clean and tidy sales floor and back of house including stockroom areas, • Ensure high fashion quality, visual and commercial product presentation, with good garment care, • Secure good stock levels and provide input on allocation to Area team, • Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided, • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc), • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store, • Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc), • Responsible for opening & closing of store daily Qualifications Who You Are • To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility., • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics., • You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability, • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years, • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues, • We are an inclusive company where you're encouraged to be yourself at work, • You will have access to a large global talent community, where career growth and aspirations have no limits, • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program ___. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 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The ideal candidate will have 10-15+ years of corporate accounting experience, ideally in a public company, and a Bachelor's degree in Accounting (CPA preferred). A leading consulting practice is seeking a Senior Corporate Accounting Manager on a consulting basis. This fully remote role focuses on s

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.G., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.G., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.Walgreens.Com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.Walgreens.Com/benefitsSalary Range: $17.5 - $21 / Hourly

Job Description: Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. * In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. * Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. * Models and delivers a distinctive and delightful customer experience. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers. Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. * Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. * Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. * Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. * May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. * Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. * Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. * Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Job ID: 1804843BR Title: Pharmacy Technician / Pharm Tech Apprenticeship Company Indicator: Walgreens Employment Type: Part-time Job Function: Retail Full Store Address: 2140 N PEORIA RD,SPRINGFIELD,IL,62702 Full District Office Address: 2140 N PEORIA RD,SPRINGFIELD,IL,62702-01840-03501-S External Basic Qualifications: * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications: * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. * Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. * Prefer good computer skills. * Prefer the knowledge of store inventory control. * Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Store: 03501-SPRINGFIELD IL Pay Type: Hourly Start Rate: 17 Max Rate: 20.5