Call center jobs in Springfield, ILCreate job alerts

Job Description Shift: Night 4x12-Hour (18:45 - 07:15) Job Description: • Position / Specialty: Stepdown/PCU RN, • Years of experience REQ: Minimum 1 year experience required., • First-timers accepted: No., • Weekend REQ: Will work every other weekend, • Certs REQ: BLS and NIH required. ACLS preferred., • Is on-call REQ? No., • Will clinician float within scope to meet facility needs? Will float as needed., • Open to accommodating block schedule? Discuss with manager., • Locals accepted: Yes- no radius., • Required Work Setting Experience: Telemetry, Neuro Stepdown, PCU/DOU/IMC/Stepdown., • Required Cardiac Monitoring and Emergency response, • Skills/Experience: Interpretation of dysrhythmias, Management of dysrhythmias, Telemetry -on the unit monitoring, Use of Rapid Response Teams. Required Cardiovascular Skills/Experience: Post Cardiac Angiogram, Post MI, Pre/Post Cardiac Cath, Pre/Post Cardiac Surgery, Sheath Removal, TR Band. Required Gastrointestinal, • Skills/Experience: Feeding tube care and management. Required Genitourinary/Renal Skills/Experience: Pre/Post Hemodialysis Management, Renal failure. Required IV therapy/Phlebotomy, • Skills/Experience: Accessing Ports, Arterial line management, Blood Product Administration, Central line care/management, Phlebotomy, Peripheral Line Care/Management, PICC line management, Starting IVs. Required Medication, • Skills/Experience: Heparin Protocols, Manage Cardiac drips- no titration, Manage Vasoactive drips-no titration, PCA, Procedural Sedation Administration, Titrate Cardiac drips, Titrate Vasoactive drips. Required Neurological/Psychiatric Case Experience: Craniotomy, CVA, Pre/Post neurosurgery, Spinal cord injury, Traumatic Brain injury., • Required Orthopedics Case Experience: Ortho Trauma, Peripheral nerve block catheters, Total Joint Replacements. Required Plastic Surgery Case Experience: Skin grafts, Surgical drains. Required Respiratory Skills/Experience: Care of Ventilated Patient, Chest tubes-Emerson/Pleur-evac, External CPAP/BIPAP, High Flow Nasal Cannula (HFNC), Interpretation of ABGs, Nasal Cannula, Oxygen face masks, Portable Oxygen tank, Non-invasive airway management, Tracheostomy Management., • Required Professional Topics and Skills: Isolation Precautions, Wound Care/Wound Vac. Cerner experience preferred., • Type of Facility: Acute Care Hospital, • Magnet / Teaching / Level Trauma (if applicable): Acute Care Hospital - Level I trauma center. Magnet hospital/facility., • Total Staffed Beds: 562 beds, • Scrub Color: Any solid color., • Charting: Cerner, • Parking Cost: parking permit required, no cost. Will fill out form during orientationCompany DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job Description See yourself achieving solutions. Join our team! Perks of Working at CYFS: 37.5 hour work week Paid Time Off: • 12 Paid Holidays, • 15 Paid Vacation Days (increases every 2 years), • 8 Paid Sick Days, • 5 Paid Personal/Wellness Days, • Public Service Loan Forgiveness qualified employer, • 5 free counseling sessions per year for employee or their family, • Immediate community referrals to licensed counselors, • 24/7 call line, • Tax consultation/financial resources, • Discounted legal services and mediation services Agency-issued cellphone or cellphone reimbursement "Dress for your day" dress code Opportunities for advancement and professional development. Salary: Starting at $60,000.00 per year About the Position: Provide support, guidance, and leadership to Counseling program staff. Provide consultation and work to ensure a collaborative, strengths-based, and trauma-responsive team culture. Ensure agency and program mission and values are central to our work with individuals and families. A Typical Day as a Behavioral Health Counseling Supervisor: • Assist in the development of clinical staff and interns - providing training, supervision, and support to Counseling program staff., • Oversee program services, ensuring best practices and availability of needed activities., • Partner with clients and other human services teams to support and heal families in crisis., • Network and participate with local funders, as well as community and provider networks and systems., • Master's degree in Social Work, Human Service, or related field (required), • Completion of DCFS criminal background check and fingerprinting, • Must be at least 21 years of age, • Obtain an insured vehicle, • Interpersonal Skills, • Conflict Resolution, • Mediation, • Documentation, • Bilingual (Not Required), • Management, • Leadership, • HIPAA, • Choice of 4 medical plans including PPO and high deductible plans with HSA, • Dental and Vision Insurance, • 401k plan with 4% employer match, • Employer Paid Life Insurance and Long-Term Disability (CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties. Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change. The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. r characteristic protected by federal, state or local laws.=

Nationwide Therapy Group is seeking a travel nurse RN Med Surg Level I for a travel nursing job in Springfield, Illinois. Job Description & Requirements • Specialty: Med Surg, • Discipline: RN, • Start Date: 09/22/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Job ID #33762091 📍 Facility Info • Location: Illinois (IL license required at submission), • Facility Type: Acute Care Hospital, • Trauma Level: Level I Trauma Center, • Total Beds: 562, • Charting System: Cerner, • Scrub Color: Any solid color, • Shift: 3x12-hour nights (18:45–07:15), • Weekend Requirement: Every other weekend, • On-Call: No, • Floating: Required to MedSurg and like units; may include affiliate hospitals, • Block Schedule: Not guaranteed, but 3 shifts in a row often possible, • Experience: Minimum 1 year Med/Surg required, • Preferred: Ortho trauma, neuro, telemetry, wound care, post-MI, CVA, • First-time travelers accepted, • Certifications: BLS and NIHSS (AHA/Red Cross only), • License: Active IL RN license required at submission, • Compliance: Strict—must complete all onboarding and documentation timely, • RTO Limit: Up to 5 days (non-holiday); more requires approval, • Holiday Requirement: Must work 2 of 3 major holidays, • Unit: Med-Surg (4B), general with stroke overflow, • Patient Population: Adults and geriatrics, • Daily Census: ~21, • Patient Ratio: 1:5 for all shifts, • Common Diagnoses: Respiratory illness, infection, stroke, trauma, surgical overflow, • Procedures/Equipment:, • Wound care, VACs, chest tubes, • Central/peripheral IVs, tube feeding, • Colostomy care, insulin protocols, • Oxygen delivery methods (CPAP/BiPAP, HFNC, etc.), • Rapid Response involvement, • Holiday Pay, • Weekly pay, • Guaranteed Hours, • 401k retirement plan, • Medical benefits, • Mileage reimbursement, • Referral bonus, • License and certification reimbursement, • Dental benefits

Job Description At Blue Oak Insurance, we believe that taking care of our people is the key to taking care of our clients. When our team thrives - personally and professionally - so do the relationships we build. That's why we've created a workplace that prioritizes growth, empowerment, and a winning culture rooted in trust and opportunity. We don't just sell insurance-we build futures. If you're looking for more than just a job, and want a career that rewards your effort and energy, then you've found your team. Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Hands on Training Parental Leave Life Insurance Paid Time Off (PTO) Responsibilities What You'll Do: -Handle inbound sales calls and warm leads (10-20 per day/per agent) -Quote, bind, and service personal lines insurance policies -Close 3-5 sales daily through tailored product offerings -Provide exceptional customer service during and after the sale -Help clients understand coverage options and build long-term trust -Work closely with your manager and teammates to grow your book -Adapt to ongoing training and development to improve closing rates Requirements What Were Looking For: We will email it after applying* • Strong work ethic and a high level of personal accountability -Coachable and open to learning our proven systems -Clear, professional communication and active listening skills is a must! -Organized, with the ability to manage multiple tasks and calls daily -Sales, service, or call center experience is preferred! Why Blue Oak: -Employee-first culture: we invest in YOU so you can invest in our clients -Leadership that values your voice and your time -A sales environment built on positivity, purpose, and accountability -Strong inbound lead volume so you can focus on closing and growing

Job DescriptionCompany Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. Pay is based on experience plus, incentives (if applicable) Responsibilities • Keyholder Duties include but not limited to, • Supervision of shop while Store Manager is not working, • Running end of day paperwork / cash handling, • Acting as assistant to the store manager in their duties and responsibilities, • Mechanic duties include changing, mounting, and installing tires, • Wheel removal, tire repair and balance, tire patch/plug repairs, • Quick lube type duties such as lubrication and oil change, • Inspect and rotate tires, • Basic automotive maintenance work such as battery installation Minimum Qualifications • HS diploma or GED equivalent, • Automotive experience, • Own basic set of Mechanics tools or participate in tool purchase program, • Valid Driver license, • Must be at least 18 years of age, • Positive attitude and a collaborative mindset, • Automotive Technician or Lube and Tire experience Additional Information Benefits * Performance based incentives * Paid vacation and holidays for Full-Time Teammates * Reimbursement for ASE Certifications * Reimbursement for State Inspection Licenses, where applicable * 401k eligibility immediately upon hire * Direct Deposit * Employee Discounts * Healthcare, Vision, and Dental for Full time teammates * Employee Access Perks * Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description See yourself achieving solutions. Join our team! Perks of Working at CYFS: 37.5 hour work week Paid Time Off: • 12 Paid Holidays, • 15 Paid Vacation Days (increases every 2 years), • 8 Paid Sick Days, • 5 Paid Personal/Wellness Days, • Public Service Loan Forgiveness qualified employer, • 5 free counseling sessions per year for employee or their family, • Immediate community referrals to licensed counselors, • 24/7 call line, • Tax consultation/financial resources, • Discounted legal services and mediation services Agency-issued cellphone or cellphone reimbursement "Dress for your day" dress code Opportunities for advancement and professional development. Supportive, inclusive, and strengths-focused culture Salary: Starting at $53,200.00 (eligible for overtime pay, on-call stipends, other financial incentives) About the Position: Develop a supportive relationship with clients and assist children and families in addressing needs and meeting goals with the overall objective of achieving solutions that promote stability and permanency. A Typical Day as a Child Welfare Case Manager: • Collaborate with clients to gather information on their family's needs, • Develop a plan with clients to connect them with needed services, • Walk with families and clients through the process of goal setting to help them achieve solutions, • Support family relationships by coordinating and scheduling family visits 1630 S. State St. Springfield, IL including travel and spending time in the field visiting clients' homes, communities, and attending court. This office provides services to the following counties: Sangamon, Morgan, and Macon. Work Hours: Schedule is flexible and non-traditional; based on the availability of youth and families served. Hybrid work is available based on job duties. Does the Following Apply to You? • Bachelor's degree in Social Work, Human Service, or related field, • Child Welfare Experience (preferred), • Completion of DCFS criminal background check and fingerprinting, • Must be at least 21 years of age, • Obtain an insured vehicle, • At least three years of driving experience with a valid driver's license, • Interpersonal Skills, • Conflict Resolution, • Documentation, • Self-starter, • Time Management, • Organization, • Bilingual (not required), • Choice of 4 medical plans including PPO and high deductible plans with HSA, • Dental and Vision Insurance, • 401k plan with 4% employer match, • Employer Paid Life Insurance and Long-Term Disability (CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties. Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change. The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description AO is expanding and seeking Customer Service Specialists to join our growing remote team. If you’re looking for a work from home career with flexibility, great pay, and growth opportunities, this is your chance. Whether you have call center, customer support, or sales experience, or you’re looking to start in an entry-level remote position, we want to hear from you. Your Role * Deliver excellent customer service to clients remotely * Answer questions, resolve concerns, and provide tailored financial solutions * Build lasting client relationships through ongoing communication and support * Grow into leadership roles with training and mentorship provided Why AO? * Remote Flexibility: Work from home or anywhere with internet access * Earnings Potential: Competitive commission pay, bonuses, and rewards * Career Advancement: Step-by-step growth into management positions * Recognition: Awards, incentives, and travel opportunities * Team Support: A positive, collaborative work culture Ideal Candidate * Strong communicator with excellent people skills * Goal-driven and motivated to succeed in a remote support role * Experience in customer service, remote call center, or client care is a plus (not required) * Insurance license preferred—training and support available for licensing Apply Now Don’t miss this opportunity to join one of the fastest-growing remote customer service careers today. Apply now—interviews are virtual via Zoom.

Job Description About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and managed servicing solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures and Fiserv. About the Role: The WFM Forecasting Analyst is responsible for developing accurate short-term and long-term forecasts to support staffing and operational planning across multiple contact center channels. This role leverages historical data, business trends, and predictive modeling to ensure optimal workforce alignment and service level achievement. Essential Job Responsibilities: Responsibilities may include, but are not limited to • Develop and maintain forecasting models for inbound, outbound, and digital channels (voice, chat, email, etc.), • Analyze historical trends, seasonality, and business drivers to produce accurate volume forecasts, • Collaborate with operations, finance, and business partners to align forecasts with strategic goals, • Monitor forecast accuracy and adjust models based on performance and changing conditions, • Provide insights and recommendations to improve staffing efficiency and customer experience, • Support capacity planning and budgeting efforts with data-driven projections, • Partner with scheduling and real-time teams to ensure alignment between forecast and execution, • Create and deliver forecast reports and dashboards for leadership and stakeholders, • Provides support for Capacity Planner, • Report & analyze shrinkage and make recommendations for improvements, • Develop value added reports that would lead more efficient and productive schedules and agents, • Ensure necessary reporting is complete, accurate and delivered on time for key stake holders to make critical business decisions based on results, • Analyze, monitor and report on all staffing assumptions and provide recommendations to internal and external stakeholders, • Develop detailed hiring plan for each line of business, ensuring consistent achievement of intraday interval requirements, • Create and distribute new hire schedules based on understanding and predicting trends of historical volumes, shrinkages, and attrition rates, • Assess daily performance of call centers and manage real-time staffing changes to ensure financial targets and service level objectives are achieved, • Review and schedule all compliance-related training, both internal and client-related, • Identifies short and midterm scheduling needs and makes under-time/over-time recommendations to the operation, • Communicate effectively with individuals/teams in all departments to ensure high quality and timely completion of requests, • Identifies recurring problems; contributes ideas on ways to resolve problems to better serve the operation and/or improve productivity, • Other WFM related tasks as needed Required Qualifications: • 2+ years of experience in WFM forecasting or analytics in a contact center environment, • Proficiency in WFM platforms (e.g., Genesys, NICE, Verint, Aspect) and data tools (Excel, SQL, Tableau, etc.), • Strong analytical and problem-solving skills with attention to detail, • Excellent communication and collaboration abilities, • Experience with statistical modeling or machine learning is a plus, • High degree of professionalism as heavily interacts with leadership at all levels, • Available to work M-F 8:30a – 5:00p EST Preferred Qualifications: • Bachelor's Degree from a four-year college or university, • Familiarity with forecasting techniques such as regression, time series, and exponential smoothing, • Ability to translate complex data into actionable insights, • Experience working in fast-paced, multi-channel environment Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Mon - Fri 8:30am - 5:00pm EDT

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Profit sharing, • Savings bank Our onsite Customer Service Representative Advocate, also known as a Call Center Advocate, interacts with customers to answer questions, resolve concerns, and provide customer care. The Customer Service Representative Advocate, will have excellent communication skills, be able to multitask, and have a friendly professional demeanor. The right candidate will also have learned a thorough understanding of the company's policies and services, after they complete their training with the company. Additional Customer Service Representative Advocate position requirements: • Ability to pass a background, • High school degree or equivalent, • Valid driver's licenseCustomer Service Representative Advocate duties include and not limited to:, • Handling calls: Taking and making calls in a timely manner and following guidelines, • Identifying needs: Understanding customer needs and researching issues, • Resolving issues: Resolving complaints and providing solutions, • Maintaining ownership: Keeping ownership of calls taken throughout the customer experience process, including following with them, • Recommending improvements: Suggesting ways to improve systems and processes, • Providing information: Sharing information about services, policies, billing, and warranties, • De-escalating situations: Helping dissatisfied customers and staying professional while de-escalating situations, • Maintaining a database: Keeping accurate notes in the database of customer information, • Team player: Collaborate as a team to deliver award winning service Customer Service Representative Advocate benefits after 90-days Include: • 401K Profit Sharing, • 5 paid days off, • 1 paid personal day accrued every 90-days up to four a year, • 2 Health Insurance plans to choose from, • Dental Insurance, • Vision Insurance, • Free Group Life Insurance, • Health Savings Account, • A performance and attendance evaluation for a pay increase

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Savings bank We are looking for a customer-oriented Call Center Advocate to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. This is NOT a remote position. Our Call Center Advocate will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They are patient, empathetic, and passionately communicative. They love to talk. Call Center Advocates can put themselves in their customers shoes and advocate for them when necessary. They are confident at troubleshooting and investigate if they do not have enough information to resolve customer complaints. Even with limited experience We will train the right person for our team! Call Center Advocate Responsibilities • Manage copious amounts of incoming calls, • Build sustainable relationships and trust with customer accounts through open and interactive communication, • Provide accurate, valid, and complete information by using the right methods/tools, • Handle customer complaints, provide appropriate solutions and follow up to ensure resolution, • Keep records of customer interactions, process customer accounts and file documents, • Follow communication procedures, guidelines, and policiesCall Center Advocate Skill Requirements, • Strong phone contact handling skills and active listening, • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication, • Ability to multi-task, prioritize, and manage time effectively, • Basic computer knowledge, • Accuracy with data entry, • High school degree, • Valid Driver's LicenseCall Center Advocate benefits after 90-days Include:, • 401K Profit Sharing, • 1 week paid time off, • 1 paid personal day every 90 days up to four a year, • Health Insurance, • Dental Insurance, • Vision Insurance, • Free Life Insurance, • Health Savings Account, • A 90-day evaluation for a pay increase, • Closed Sunday'sJob Type: Full-time Pay: $17.00 - $18.00 per hour pay commenced off experience

Job DescriptionCLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations. We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level. As a client retention specialist, your impact is two-fold: • For the team, your goal is to help the store hit goals for sales and retention. We also offer regular opportunities for review and advancement. BENEFITS PACKAGE Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth. The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives. Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match). We'll also shower you with perks, including: • Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank., • Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations., • Previous rent-to-own experience is desirable, but not necessary (we train!), • Customer service, sales, call center, or collections experience in retail environment helpful, but not required., • Contact clients via phone and serve as the primary point of contact between the client and the company., • Set daily collection goals and verify and maintain accuracy of customer information., • Review sales rental orders for compliance and approval., • Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership., • Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments. Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail At Rent One, EVERYONE is important- our clients, our communities and our co-workers. • We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth., • A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career! Why Should You Apply? Our Schedule Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m. Career Track We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level. Affordable and Comprehensive Benefits Package Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation! Certified Training Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top! 401K Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%! Reimbursement for Education & Gym Memberships Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility. Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

Job Description Ascend Wellness Holdings (AWH) of Springfield-Adams St, IL is looking to hire a Part-Time Dispensary Associate for the Call Center! Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Do you have experience working with high volume calls in call center or office setting? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY! JOB SUMMARY The Call Center Associate reports directly to the Call Center Manager and ensures our customers and patients receive accurate information and excellent customer service via phone, chat, or video. Part Time Dispensary Associate - Call Center works between 15-29 hours a week. PRIMARY RESPONSIBILITIES • Answer inbound calls, chats and schedule outbound video consultations for patients and customers, • Stay up to date on call center trends, market trends and other industry specific developments, • Proven ability to work in a stressful and demanding environment that receives up to 200+ inbound calls daily, • Proven ability to handle difficult or emotional situations, respond promptly to patient/customer needs, responds to requests for service and assistance, and meet commitments JOB REQUIREMENTS • High school diploma or general education degree (GED), associate degree or higher preferred, • 2+ years of experience in call center or contact center environment, • Experience working with medical cannabis or healthcare organizations is preferred, • Experience with call center trends and technology, such as Zendesk, Calendy, Zoom, etc., • Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, • Cannabis experience required, • Must be at least 21 years of age, • Exceptional customer service skills, • Positive attitude, team player and strong work ethic, • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures, • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry, • Must be able to obtain and retain a Registered Agent Card issued by the state of operation, • Must have excellent organization and time management skills, • Must be focused and detail oriented Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies., • Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements understate or local law: * The compensation range described below is the range of possible base pay compensation that theCompany believes in good faith it will pay for this role at the time of this posting based on the job gradefor this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may bemodified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any otherform of compensation and benefits that are allocable to a particular employee remains in the Company'ssole and absolute discretion unless and until paid and may be modified at the Company’s sole andabsolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Contact Center Manager (EA III) Division: Executive Staff Union: N/A Location: 501 S Second St, Springfield, IL – Sangamon County Salary: $100,000 to $120,000 annually – commensurate with experience Benefits: Overview: The Office of the Illinois Secretary of State is seeking an experienced Contact Center Manager. In this role, you will be responsible for overseeing and enhancing the operations of the Illinois Secretary of State’s contact center. The role provides strategic leadership in service delivery, operational efficiency, and the implementation of technology-driven solutions to enhance customer experience. This leader will be responsible for managing a high-volume contact center and leading initiatives to improve customer service, streamline processes, and enhance self-service capabilities. The role requires extensive experience in contact center management, digital transformation, and process improvement within a complex service environment. Key Responsibilities: • Strategic Leadership, • Establish and execute Contact Center long-term vision, driving innovation, efficiency, and customer-centric service delivery, • Collaborate with executive and departmental leadership, ensuring alignment with broader agency goals, • Lead change management efforts to modernize contact center operations and enhance customer experience, • Technology & Innovation, • Serve as product owner, in partnership with IT, to enhance IVR and self-service capabilities to reduce call volume and improve customer experience, • Identify opportunities to improve reliability of Contact Center hardware and software, including relevant use of outside vendors, • Ensure compliance with state and federal regulations regarding customer data privacy, security, and accessibility, • Operational Excellence, • Oversee performance metrics (e.g., abandonment rates, wait times, first-call resolution) to ensure efficiency and responsiveness, • Drive continuous process improvements to reduce wait times, optimize call flows, and enhance customer experience, • People & Workforce Management, • Lead a team of 150+ agents and supervisors, fostering a high-performance and customer-focused culture, • Design and implement employee training, coaching, and career development programs to improve skills and engagement, • Optimize workforce planning through forecasting, scheduling, and workforce management tools, • Identify and implement automation opportunities to streamline operations and enhance agent productivity, • Stay at the forefront of emerging contact center technologies and best practices, advocating for strategic advancements that improve both customer and employee experiences Required Skills and Qualifications:, • Bachelor's degree in Business Administration, Communications, Operations Management, Information Technology or a related field preferred; equivalent experience may be considered, • Minimum of 5 years of experience in contact center operations, with at least 2 years in a leadership role managing teams of 50+ agents or handling 1 million+ calls per year, • Strong leadership and people management skills with the ability to drive engagement, change management, and performance optimization Preferred Qualifications:, • Proven expertise in AI-enhanced IVR, chatbot deployment, workflow automation (RPA), and CRM integrations, • Knowledge of workforce optimization software and cloud-based contact center platforms, • Public sector or government agency experience with knowledge of customer service compliance regulations (ADA, FOIA, data security) Application Process:, • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Powered by JazzHR vA2qeBDlMi

Job Description & Requirements Pediatric Neurology StartDate: ASAP Available Shifts: Autonomy to tailor practice as desired Pay Rate: $250000.00 - $310000.00 Be a part of a highly integrated and subspecialized pediatric neurology team, where you'll play a vital role in providing compassionate and comprehensive care to a diverse pediatric patient population. The Southern Illinois University School of Medicine (SIU) Department of Pediatrics seeks a Pediatric Neurologist to join its well-established and thriving practice. This position offers various opportunities, including mentoring residents and students, engaging in scientific collaboration, leadership, and potential publications. Enjoy the autonomy and institutional support to develop and advertise your subspecialty interests. Join our closely-knit community, where your contributions genuinely matter. This excellent career opportunity offers the benefits of a smaller program, values your independence, and provides opportunities for career advancement without requiring scholarly research. Opportunity Highlights • Thrive in a smaller, close-knit community where your contributions make a significant difference, • Enjoy the appreciation of patients while teaching and encountering a diverse range of diseases and complexities, • Experience the advantages of a small program over a massive institution; here, you're an integral part of a family-like team, • Engage with the community and partner with local elementary schools; as a mentor, you'll have opportunities to make a positive impact beyond medical care, from providing supplies to building strong community relationships, • Join a community medical school that offers autonomy and flexibility: You won't be constrained by a top-down hierarchy and can navigate your career path with ease, • Interested candidates can immediately ascend to leadership roles without the need for scholarly research, • Be part of a thriving team under Dr. Carlson's 9-year leadership and experience a low attrition rate - faculty members tend to stay for the long term, • Work with outstanding pediatric hospitalist and PICU teams that foster collaboration and partnership in providing comprehensive care Community Information Whether you live in a subdivision, by the lake, or downtown, Springfield, IL, is a family-friendly community and a great place to call home. Join this welcoming capital city, featuring scenic surroundings, a medical hub, and plenty of amenities. • Springfield has an Exceptional Livability Score (Area Vibes) with A+ grades for Amenities, Commute, Cost of Living, and Health & Safety, • Low cost of living and beautiful homes throughout the area - enjoy a comfortable lifestyle without breaking the bank, • Less than 3 miles away, Chatham has an overall grade of A, is a Best Place to Live in Illinois, and is a Best Place to Raise a Family in the Springfield, IL, area, • Excellent local schools and universities, • Nearby Lake Springfield is a major recreation center offering boating, fishing, and water sports, • Live in a historically rich area featuring numerous historical sites, including the Lincoln Home National Historic Site, the Abraham Lincoln Presidential Library and Museum, and the Old State Capitol, • Vibrant area with microbreweries, upscale restaurants, and annual art and music festivals, • Plenty of parks, golf courses, a large recreational lake, and outdoor activities to enjoy, • A convenient hub for exploring the state - be within a few hours' drive of major cities like Chicago, St. Louis, and Indianapolis Facility Location Located on historic U.S. Route 66, half-way between Chicago and St. Louis, Springfield, the capital city of Illinois is your quintessential All-American city, brimming with Midwestern hospitality and warmth. Here you'll discover a vibrant mix of entertainment, historic sites, excellent shopping and vibrant festivals that showcase the city's culture and history. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Neurologist, Child Neurology, Brain, Nervous System, Child, Physician, MD

Seeking a replacement for the Adult Psychiatrist's future retirement for an outpatient Adult Psychiatry position. The clinic dynamic is wonderful among the providers and a good personality fit will be important to maintain. The clinic is slated to move to a newly renovated space 5 minutes from the hospital campus. Offers a 16-bed inpatient Adult Psychiatry unit for any patients needing direct admission. Independently owned Hospital in eastern, IL near Decatur. $330,000 + bonus based on RVU production. $30,000 total retention bonus (paid $10,000 at the end of years 1, 2 & 3). Quality bonus up to 10% of base salary (eligible upon earning base salary). 33 days of time off. No after hours call. Current provider sees high acuity patients and acts as supervising Physician for the APPs. This is not an addiction or Suboxone center and are more focused on therapy and medication management. Hospital Employee, Outpatient only. Offers easy access to Champaign-Urbana, family oriented community in Central Illinois. Low cost of living, raise your family in a low crime rate, and safe area. Amtrak Train System provides easy Access to Chicago and New Orleans. No Call. Loan Forgiveness available. Signing Bonus available up to $40,000 . Relocation Bonus available up to $20,000. CME up to 1 week and $6,000 available.

Seeking Board Eligible/Board Certified Internal Medicine Adult Medicine physicians for several great opportunities throughout central Illinois. Be part of a strong, stable, financially-sound and innovative health system. 100% outpatient Monday-Friday opportunity iwth flexible schedule. Call is 1:5 telephone ony and supported by a nurse advisory line. Opportunity to teach Family Medicine residents and medical students. Opportunity for research and/or academic affiliation. 100% outpatient; Monday - Friday opportunity with flexible scheduling. Family Medicine or Adult Medicine opportunity available. Patient center medical home model. Practice supported by two experienced APPs. Call is 1:5 telephone only, and supported by nurse advisory line. Qualifies for RIMSAP/IDPH loan obligation. Opportunity to teach Family Medicine residents and medical students.

Up to $100K Sign On Bonus - Springfield, IL - Seeking Emergency Medicine Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients. Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity • Up to $100k sign-on bonus for qualified candidates., • Seeking Board Eligible/Certified Emergency Medicine physicians., • Pediatric Emergency Medicine physicians with a PEDS EM Fellowship will be considered., • Current IL state license is a plus. HSHS St. John's Hospital - Springfield, Illinois • 457-bed tertiary care hospital with a children's hospital., • 31-bed main ED as well as 3 trauma bays., • Level I Adult Trauma Center and Level II Pediatric Trauma Center., • STEMI Receiving Center, interventional stroke and cardiac., • All core subspecialties available excluding transplant., • Site resources include PEDS EM physician from 12pm-10pm, Behavioral Health response team, and in-house trauma service/ICU., • Springfield, Illinois, the state capital, is a city steeped in history, culture, and community spirit, making it a fantastic place to live and work., • Known as the home of Abraham Lincoln, Springfield boasts iconic landmarks like the Lincoln Home National Historic Site, the Abraham Lincoln Presidential Library and Museum, and the Lincoln Tomb., • Residents enjoy a variety of activities, from exploring historic sites to outdoor recreation at Lake Springfield, where fishing, boating, and hiking opportunities abound., • Seasonal weather features snowy winters, blooming springs, warm summers, and vibrant autumns, providing a dynamic backdrop for year-round activities., • Springfield's central location offers convenient access to Chicago, St. Louis, and other regional hubs. Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. • Superior Health Plan Options., • Dental, Vision, HSA, life and AD&D coverage, and more., • Partnership models allows a K-1 status pay structure, allowing high tax deductions., • Extraordinary 401K Plan with high tax reduction and faster balance growth., • Eligible to receive an Annual Profit Distribution/yearly cash bonus., • EAP, travel assistance, and identify theft included., • Student loan refinancing discounts. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Visa status applicants benefits vary. Please speak to a recruiter for more details. Applicants only. No agencies please.

Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accompl

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.