106 Best call center Jobs in Laredo, Texas (October 2025)

Strategix Management LLC

H&W Manager/Disability Coordinator

14 days ago

Laredo

Job DescriptionDescription: Position Summary The Health & Wellness Director/Disability Coordinator RN Responsible for the coordination and management of all center health and wellness services including oversight of medical, vision and dental care, mental health and trainee employee assistance programs, clinic and infirmary coverage, lab testing and examinations in compliance with government and management directives. Essential Functions • Coordinate schedules of all H&W staff, including subcontracted medical staff, to ensure adequate coverage to meet student needs., • Reviews the confidential H&W file and engages with applicants prior to enrollment to ensure their health needs can be met at the center., • Ensure that proper authorizations are obtained prior to delivery of health services as outlined by the Policy and Requirements Handbook (PRH)., • Ensure initial (cursory) health assessments are conducted for all new students within 48 hours of arrival and care plans developed in compliance with the Policy and Requirements Handbook (PRH)., • Conducts and documents a complete entrance physical examination and a review of the medical history of all new students within 14 days of center arrival., • Oversees and regulates drug and alcohol testing on center in strict compliance with the PRH including testing new and readmitted students and retesting positive-on-arrival students within the appropriate timeframes., • Coordinates clinic hours and ensures H&W staff are available to meet students’ needs during and outside of training hours., • Provides on-call center support as warranted., • Provide an appointment system to meet students’ urgent health care needs during the training day and ensure appropriate documentation is maintained to meet student accountability requirements., • Serve as the center co-Disability Coordinator, chair the Reasonable Accommodation Committee, and ensure documented accommodations are provided to enrolled students., • Ensure student health files are accurate, up-to-date, and maintained in strict compliance with HIPAA laws, PRH Chapter 2 requirements and student privacy is always protected., • Correspond with third parties to ensure proper documentation and timely processing of medical and other third-party billings., • Serves as the center Sexual Assault Response Team Coordinator and provides ongoing staff training., • Establish and monitor the Healthy Eating and Active Lifestyles (HEALs) Committee in compliance with PRH Chapter 2 to promote an environment that supports healthy eating and active lifestyles., • Oversee the administration of the TEAP (Trainee Employee Assistance Program) with emphasis on prevention, education, identification of substance use problems, relapse prevention, and helping students overcome barriers to employability, • Implement a program to prevent the onset of tobacco use and to promote tobacco-free environments., • Develops and implements a family planning program including counseling, health promotion activities, and medical services, including birth control., • Assist students in seeking third-party health insurance coverage that will be available should the student have medical needs or costs beyond the basic health services provided by the center., • Ensure necessary equipment and supplies are ordered and on hand for routine and emergency delivery of basic medical, dental, and mental health services., • Comply with all state and federal regulations regarding controlled medications and in strict compliance with PRH Appendix 203, “Medication Management Guidelines.”, • Complete the appropriate OWCP form(s) whenever a student is injured as outlined in the PRH., • Facilitate monthly meetings between the center director, the center physician, and center mental health consultant to address clinical and organizational issues., • Participate in department meetings and all mandated PRH and Strategix training., • Participate in monthly regional meetings with Regional Specialist monthly and as needed., • Maintain accountability of staff, students, and property and adhere to safety practices., • Promote a harassment-free environment., • Participate in department meetings and all mandated PRH and Strategix training., • Maintain accountability of staff, students, and property and adhere to safety practices., • Promote a harassment-free environment., • Utilize information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect student’s personally identifiable information (PII) and reduce network security threats. We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Requirements: Qualifications and Experience Minimum Bachelor’s degree in nursing, registered nurse and two years related experience; or associate’s in nursing, registered nurse, and four years’ related experience. Two years health program administration experience. Active, unrestricted license to practice in the state where the center is located. Ability to coordinate project and team activities. Thorough knowledge of short and long-range planning and budgeting processes. Ability to monitor, motivate and evaluate staff and establish and maintain good working relationships and partnerships within the health community. Excellent verbal and written communication. Information technology proficiency including MS Office. Willingness to provide on-call center support as warranted. Preferred Bachelor’s degree in nursing and four years of health program administration experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This job description is not intended to be all-inclusive. Employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate with or without notice. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor weather conditions ranging from cool in Winter to extreme heat in the Summer and Fall months, and occasional poor air quality. The noise level can vary from moderate to loud.

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