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Job Description Position Overview Innovative Therapeutic Services (ITS) is seeking a Psychiatrist to provide psychiatric services to children and adolescents in a juvenile detention center setting. This role focuses on addressing psychiatric disorders, behavioral challenges, trauma, and co-occurring conditions to support rehabilitation. The psychiatrist will collaborate closely with an interdisciplinary team to ensure medication compliance and uphold professional standards of care. The ideal candidate is a licensed psychiatrist in Maryland with experience working with youth in juvenile justice settings and a commitment to trauma-informed, evidence-based care. Onboarding and required training are expected to begin in February 2026, with staff assuming their full clinical roles effective March 1, 2026. Key Responsibilities • Conduct thorough psychiatric evaluations and assessments to diagnose mental health conditions of youth, • Develop personalized treatment plans using a combination of psychotherapy, medications, and other therapeutic approaches, • Work closely with nursing staff to ensure proper administration of psychotropic medications, • Consult with nursing and behavioral health staff to review Medication Administration Records (MARs), laboratory results, and other medical records, • Complete Abnormal Involuntary Movement Scale (AIMS) assessments, with behavioral health staff assisting in tele-psychiatry settings if necessary, • Deliver emergency psychiatric services as needed, including 24/7 on-call coverage, • Provide face-to-face consultations within 1 hour of notification when requested, • Attend clinical staff meetings as scheduled, • Perform other duties as assignedEducation, Licensure & Qualifications, • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree, • Completion of accredited psychiatry residency; fellowship in child and adolescent psychiatry preferred, • Licensed in the state of Maryland in good standing, • Minimum of 5 years practicing psychiatry, • Experience working with children and adolescents in a juvenile detention center setting, • Proficiency in Microsoft Office and internet-based systems, • Excellent written and verbal communication skills, • Willing to complete a federal and state background check, • Reliable transportationSkills & Attributes Strong clinical judgment and decision-making skills * Ability to work independently and within an interdisciplinary team * Flexibility, organizational skills, and creativity * Commitment to ethical practice and high-quality psychiatric care * Self-sufficiency and reliability in high-acuity environments Benefits & Perks * Medical, dental, and vision insurance * 401(k) with company match (salaried employees) * Paid time off, sick leave, and holiday pay (salaried employees) * Employee Assistance Program (EAP) * Discounted perks through ADP * Free trainings and CEUs About Innovative Therapeutic Services (ITS) Innovative Therapeutic Services (ITS) is a growing Outpatient Mental Health Clinic (OMHC) dedicated to delivering comprehensive, evidence-based mental health services to children, adolescents, and adults. Our multidisciplinary team provides high-quality psychotherapy, psychiatric rehabilitation, and medication management grounded in trauma-informed and client-centered care. As part of our strategic expansion, ITS is extending mental health services throughout Department of Juvenile Services (DJS) centers across Maryland. This expansion reflects our mission to increase access to high-quality behavioral health care for justice-involved youth while creating meaningful opportunities for clinicians to contribute to systems-level impact, professional growth, and community-based change. Powered by JazzHR qUcrYYo17a

Job DescriptionAt Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. We are seeking a highly motivated and experienced DevOps Engineer to join our fast-paced development team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration, Configuration Management, CI/CD, Automation, AWS, Linux systems administration, Scripting in Bash and Programming in Python, and a background in Big Data solutions. The DevOps Engineer will be responsible for implementing infrastructure, automating deployment processes, and ensuring the monitoring, reliability and scalability of our services. This is an on-site role primarily out of Hanover, MD with some work out of our Columbia, MD office. Flexibility is key for success. If you have a passion for DevOps and are interested in working with a dynamic and innovative team, we encourage you to apply for this exciting opportunity. #LI-DS1 #Mid-Senior Level Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilties • Support development and deployment of cloud infrastructure in AWS, especially EKS., • Support development and deployment of non-cloud (Edge) infrastructure of on-premise and portable equipment., • Automate deployment processes and ensure reliability and scalability of services., • Manage and maintain Kubernetes containers and cloud infrastructure on AWS., • Collaborate with development teams to integrate their applications into the infrastructure., • Monitor and troubleshoot production systems and resolve issues as necessary., • Continuously improve processes and tools to ensure high availability and performance., • Stay current with new technologies and industry trends, continuously exploring new ways to improve our infrastructure., • Other duties as assignedRequired Qualifications, • Security Clearance – A current Top Secret U.S. Government Security Clearance is required; U.S. Citizenship required., • 9+ years of experience in DevOps Engineering or Software Development and Bachelors in related field; or 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience., • Must have a DoD 8140 / 8570 compliant certification (e.g. Security+ certification), • Must be able to support customer onsite rotating schedule (during regular business hours) in Hanover or Columbia, MD. Will have some ability to be working from home time to time. Flexibility is essential to accommodate any changes in the schedule.Required Technical Skills, • Strong Knowledge of AWS services (EKS, EC2, EBS, S3, Lambda) and their application to deployment and management of infrastructure., • Proficient knowledge of Linux, including system administration and troubleshooting., • Proficient in configuration management tools such as Terraform and Ansible., • Experience with application, container, and OS deployment, scaling, and management., • Ability to develop in multiple programming languages such as Python, Bash, or Go., • Familiarity with Git, Flux, and other development and deployment tools., • Excellent problem-solving skills and the ability to identify and troubleshoot complex issues., • Excellent oral and written communication skills., • Understanding of AGILE software development methodologies and use of standard software development tool suites.Desired Technical Skills, • Experience with big data technologies like: Hadoop, Spark, PostgreSQL, ElasticSearch, Hive, Drill, Impala, Trino, Presto, etc., • Experience with containers EKS, Diode, CI/CD, and Terraform are a plus, • Work could possibly require some on-call work. The Benefits Package, • A Choice of Medical Plan Options, some with Health Savings Account (HSA), • Vision and Dental, • Life and AD&D Benefits, • Short and Long-Term Disability, • Hospital Indemnity, Accident, and Critical Illness Insurances, • Optional Identity Theft and Legal Protection ServicesCompany Environment & Perks, • Employee Referral Bonus Eligibility up to $10,000, • Mobility Among Wyetech-supported Contracts, • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS, • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.

Job DescriptionBrightKey is looking for enthusiastic and experienced individuals to join our growing team! As a Credentialing Specialist, you will be responsible for evaluating, grading, and verifying professional certification examinations and applicant credentials to ensure accuracy, compliance, and adherence to established standards. This role also provides occasional customer support to certification applicants, primarily via email and occasionally by phone, addressing questions related to application status, exam results, and credentialing requirements. The ideal candidate is detail-oriented, analytical, and professional, with strong communication skills and a commitment to fairness and accuracy. Schedule, Benefits, & Compensation: • On-Site: First shift, Monday through Friday - 40 hours per week, • Pay is $18.00 to $20.00 per hour, • Shift: 7:30am – 4:00pm, • Location: Annapolis Junction, MD, • Medical, Dental, Vision, Pet and other Insurance options, • Participation in a company 401k program, • Prior experience in a Call Center environment and excellent customer service skills., • Experience in credentialing and related fields involving the grading of tests and reviewing of materials (i.e. as a Teacher, Proctor or Professor)., • Proven ability to accurately review information and forms with a high degree of precision and detail. Key Responsibilities of the Credentialing Specialist: Credentialing & Examination Review • Prepare and review exams and associated materials following detailed procedures ensuring accuracy and compliance., • Grade exams manually and by utilizing electronic scoring. This will include both computer-based exams as well as exams that require detailed human review., • Verify exam results for accuracy, completeness, and compliance with certification standards., • Review applicant documentation and credentials to determine eligibility for certification or credentials., • Examination and review of materials to make sure they comply with testing requirements., • Prepare used test materials for return and reuse., • Maintaining database platforms, updating training and licensing records, and ensuring accurate documentation of employee qualifications., • This is a small (15-20%) but critical part of the Credentialing Specialist role., • Respond to applicant inquiries via email and occasional phone calls regarding exams, eligibility requirements, credential status, and general certification processes., • Provide clear, professional, and courteous guidance while adhering to policy., • Escalate complex or sensitive issues to appropriate staff when necessary., • High school diploma or equivalent; associate or bachelor’s degree preferred., • Excellent verbal and written communication skills., • Strong attention to detail and the ability to follow detailed procedures., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Able to provide great customer service. Compassionate and empathetic, with a genuine desire to help others. BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. Credentialing Specialist Customer Service TCS-121225

Job DescriptionBrightKey is looking for enthusiastic and experienced individuals to join our growing team! As a Credentialing Specialist, you will be responsible for evaluating, grading, and verifying professional certification examinations and applicant credentials to ensure accuracy, compliance, and adherence to established standards. This role also provides occasional customer support to certification applicants, primarily via email and occasionally by phone, addressing questions related to application status, exam results, and credentialing requirements. The ideal candidate is detail-oriented, analytical, and professional, with strong communication skills and a commitment to fairness and accuracy. Schedule, Benefits, & Compensation: • On-Site: First shift, Monday through Friday - 40 hours per week, • Pay is $18.00 to $20.00 per hour, • Shift: 7:30am – 4:00pm, • Location: Annapolis Junction, MD, • Medical, Dental, Vision, Pet and other Insurance options, • Participation in a company 401k program, • Prior experience in a Call Center environment and excellent customer service skills., • Experience in credentialing and related fields involving the grading of tests and reviewing of materials (i.e. as a Teacher, Proctor or Professor)., • Proven ability to accurately review information and forms with a high degree of precision and detail. Key Responsibilities of the Credentialing Specialist: Credentialing & Examination Review • Prepare and review exams and associated materials following detailed procedures ensuring accuracy and compliance., • Grade exams manually and by utilizing electronic scoring. This will include both computer-based exams as well as exams that require detailed human review., • Verify exam results for accuracy, completeness, and compliance with certification standards., • Review applicant documentation and credentials to determine eligibility for certification or credentials., • Examination and review of materials to make sure they comply with testing requirements., • Prepare used test materials for return and reuse., • Maintaining database platforms, updating training and licensing records, and ensuring accurate documentation of employee qualifications., • This is a small (15-20%) but critical part of the Credentialing Specialist role., • Respond to applicant inquiries via email and occasional phone calls regarding exams, eligibility requirements, credential status, and general certification processes., • Provide clear, professional, and courteous guidance while adhering to policy., • Escalate complex or sensitive issues to appropriate staff when necessary., • High school diploma or equivalent; associate or bachelor’s degree preferred., • Excellent verbal and written communication skills., • Strong attention to detail and the ability to follow detailed procedures., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Able to provide great customer service. Compassionate and empathetic, with a genuine desire to help others. BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. Credentialing Specialist Customer Service TCS-121225 Powered by JazzHR tkkiLZdJLL

Job DescriptionMake an Impact Where It Matters Most Join Intelliforce and help modernize critical mission infrastructure. As a Systems Engineer (Cisco Network Automation) supporting CNO mission, you’ll architect, automate, and optimize network solutions that keep operational systems online and secure. This role is hands-on, collaborative, and mission-focused. You’ll work alongside engineers, analysts, and operators to turn complex network challenges into automated, resilient solutions—and see your work directly supporting active operations. Schedule and Work Details * Location: NBP * Schedule: Full-time | 40 hours per week | Day shift * Clearance: Top Secret/SCI with Full Scope Polygraph (required) Here’s What Your Day-to-Day Might Include * Design and implement automated solutions for Cisco Catalyst Center, ISE, and SD-WAN environments * Build automation workflows and policies for network provisioning, configuration, and security enforcement * Troubleshoot, optimize, and scale automation processes to improve resiliency * Develop visibility and alerting systems to proactively identify performance or configuration issues * Use metrics and analytics to monitor network health, diagnose root causes, and improve uptime * Collaborate with system administrators, developers, and mission operators to enhance infrastructure reliability * Communicate regularly with customers and leadership on progress, findings, and performance results Minimum Qualifications Clearance: Active Top Secret Clearance with Full Scope Polygraph (required). Citizenship: Must be a U.S. Citizen. Education and Experience: * Bachelor’s degree in a technical discipline and twelve (12) years of related systems engineering experience * OR sixteen (16) years of equivalent experience in lieu of a degree Required Skills * Strong expertise with Cisco technologies, including Catalyst Center, ISE, Cisco SD-WAN, and enterprise routing/switching * Proficiency in network automation and scripting (Python, Ansible, or similar) * In-depth understanding of enterprise network protocols and software-defined networking * Experience with version control systems (Git preferred) * Comfortable operating in a Linux environment * Proven ability to automate manual network processes Desired Skills * Cisco certifications such as CCIE, CCNP, or DevNet Professional * Experience deploying open-source tools in mission environments * Familiarity with containerization platforms (Docker, Podman, Kubernetes) * Prior experience supporting dataflow or mission infrastructure systems Compensation Range: $171,000.00 - $226,000.00 *The salary range provided reflects an estimate based on current market trends and may be adjusted based on factors such as the candidate's experience, skills, and qualifications. The final offer will be tailored after a thorough evaluation of the candidate’s background and suitability for the role. Please note that this range is intended as a guideline and is subject to flexibility. Why Intelliforce? Because you matter—your work, your growth, and your well-being. At Intelliforce, we don’t just push the boundaries of technology—we partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won’t just contribute to projects—you’ll help shape outcomes that make a real-world impact. We also know that great work starts with a great environment. That’s why we invest in you: • Ample PTO to rest and recharge—plus all federal holidays and your birthday off, just because. Multiple medical plan options, including ones with zero deductible or premium for employees. * Generous 401(k) with immediate vesting—because your future matters now. * Exciting bonus opportunities, from profit sharing to quarterly awards and President’s Club recognition. * A culture of collaboration, connection, and fun, with regular team activities that go beyond the work. Ready to grow with purpose? At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join us—and let’s build something meaningful together. You can reach us at or schedule a call with our Director of Recruitment, just visit this link to view their calendar: . Equal Opportunity Matters Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions. Need accommodations during the application process? We’re happy to help. Reach out to us at with your specific request. Powered by JazzHR tZrtGGNyn2

Job DescriptionMake an Impact Where It Matters Most You will join a fast-paced operations team delivering around-the-clock support to mission-critical Identity, Credential, and Access Management services. These systems protect sensitive workloads and secure enterprise authentication and authorization flows. You will monitor system health, troubleshoot access issues, support customer integration activities, and keep critical identity services stable and available. You will engage directly with mission partners, development teams, and end users to resolve issues and maintain operational readiness. About This Role You will deliver Tier 1 and Tier 2 operational support for ICAM systems. You will triage incidents, resolve access problems, support REST service integrations, and maintain documentation. You will also collaborate with developers and mission customers to troubleshoot complex issues and ensure seamless operations across environments. Key Responsibilities • Monitor ICAM systems in a 24x7 Ops Center and respond quickly to issues, • Provide Tier 1 and Tier 2 support across email, chat, phone, and ticketing systems, • Support enterprise customer integrations with ICAM services, • Troubleshoot access failures, PKI issues, and attribute-based authorization problems, • Analyze logs and system alerts to triage and identify root causes, • Support REST service troubleshooting for customer applications, • Update and maintain technical documentation and Confluence pages, • Educate customers on system capabilities and requirements, • Collaborate with development teams and explain operational issues clearly, • Perform basic Linux troubleshooting and system interaction, • Execute database queries to support incident resolution, • Work independently in a high-tempo mission environmentRequired Skills and Experience, • TS/SCI with Polygraph, • 7+ years of System Engineering experience in programs of similar scope and complexity, • Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline, • Five additional years of System Engineering experience may be substituted for the degree, for a total of 12 years, • Experience supporting online and telephone customers, • Knowledge of PKI, • Understanding of Attribute Based Access Control, • Experience with entitlements management, • Familiarity with LDAP directories, • Ability to execute SQL queries, • Understanding of REST services, • Experience with ticket systems including JIRA, Redmine, or ServiceNow, • Linux systems experienceDesired Skills, • Ability to troubleshoot complex software systems, • Ability to document processes and system behaviors in Confluence, • Ability to train and support customers, • Ability to understand customer needs and turn them into actions Why Intelliforce? Because you matter—your work, your growth, and your well-being. At Intelliforce, we don’t just push the boundaries of technology—we partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won’t just contribute to projects—you’ll help shape outcomes that make a real-world impact. We also know that great work starts with a great environment. That’s why we invest in you: • Ample PTO to rest and recharge—plus all federal holidays and your birthday off, just because. Multiple medical plan options, including ones with zero deductible or premium for employees. * Generous 401(k) with immediate vesting—because your future matters now. * Exciting bonus opportunities, from profit sharing to quarterly awards and President’s Club recognition. * A culture of collaboration, connection, and fun, with regular team activities that go beyond the work. Ready to grow with purpose? At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join us—and let’s build something meaningful together. You can reach us at or schedule a call with our Director of Recruitment, just visit this link to view their calendar: . Equal Opportunity Matters Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions. Need accommodations during the application process? We’re happy to help. Reach out to us at with your specific request. Powered by JazzHR P8rXCLbLIG

Job DescriptionBelay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Network Systems Administrator (Windows) to join our team. The selected individual will be responsible for monitoring infrastructure systems, applications, and processes, and for ensuring that all issues are identified, tracked, and resolved in a timely manner. She/he will provide support for all infrastructure systems and will respond to hardware and software incidents and work with senior system administrators, at times remotely from other locations. Primary Responsibilities: The selected individual will be responsible for installing and administrating systems, applications, and processes, and for ensuring that all issues are identified and resolved in a timely manner. She/he will be responsible for ensuring server and desktop configurations are optimized and running continuously and efficiently. The individual will also perform security management and application performance optimization functions. Additional responsibilities may include: • Administration/sustainment of a system that provides a web-based application for storing, sharing, and distributing information, • Creating and maintaining complex server enclaves, including analyzing system scanning reports, patching, cert renewals, vulnerability management assessments, and active directory configurations, • Identifying and correcting hardware and software issues, • Responding to system administration, operations, and maintenance problems, and developing re-work solutions, • Creating and maintaining documentation of complex server/network environments to ensure that clear, concise and accurate information is readily available for incident resolution, • Communicating with users and external support personnel regarding system outages and upgrades and conferring with upper management regarding recommended resolution options.Must Haves:, • Must have a FS poly from the MD customer within the past six (6) years, No CCAs, • Must have experience installing, updating, and upgrading Windows Desktop and Server Operating Systems (OS)., • Must have experience installing, maintaining, and/or working with Windows Domain Services., • Must have experience installing, using, and maintaining Windows Domain Administration Utilities/Services., • Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Windows OS., • Must be proficient in creating, reading, and modifying Local and Domain Users/Groups in Windows OS., • Must have experience installing Windows OS Applications standalone or in Client/Server Architectures., • Must be proficient in reading, analyzing, and troubleshooting errors within Windows OSAdditional Must Haves:, • Must have at least 5 years of direct, hands-on experience providing assistance to users in an IT customer service capacity., • Must have at least 5 years of experience working on an IT/software program that utilizes complex equipment/systems (ex. Network Switches, Routers, LANs, & cabling, Windows/Linux operating systems, VMware, etc.)., • Must have experience installing, updating, and upgrading Windows Desktop and Server Operating Systems (OS)., • Must have experience installing, maintaining, and/or working with Windows Domain Services., • Must have experience installing, using, and maintaining Windows Domain Administration Utilities/Services., • Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Windows OS., • Must be proficient in creating, reading, and modifying Local and Domain Users/Groups in Windows OS., • Must have experience installing Windows OS Applications standalone or in Client/Server Architectures., • Must be proficient in reading, analyzing, and troubleshooting errors within Windows OS., • Must have experience with IT system optimization, monitoring, and technical set-up and troubleshooting., • Must have experience with Data Center design and configuration (e.g. rack and stack, power, placement, etc.)., • Must have experience gathering data for and documenting technical processes., • Must have experience documenting IT issues and providing detailed and comprehensive status reports and follow-ups., • Experience with IAVA responses and remediation, system security scans, completing remediation, and extending IAVA patches and security updates on IT and network systems., • Must be committed to adopting and adhering to best practices including compliance with maintenance windows and change control procedures., • Must possess strong analytic abilities and must be meticulous and careful in their work., • Must be an independent thinker capable of working independently as well as within a team., • Must be able to respond to emergency system administration, operations, and maintenance problems, on a limited as-needed on-call basis., • Must be able to travel up to 25% of the time to local program locations (not overnight). Additional travel to CONUS and OCONUS location(s) may also be required (overnight).Candidates are desired to have the following skills:, • BS degree in a technical field and at least 8 years of relevant experience., • Experience with security standards, software architectures, and Network security technologies (Multiple Domain, PKI, SSP, Vulnerability Assessment, etc.)., • Experience building and deploying Virtual Machines within an On-Premises Data Center., • Experience with scripting and/or automation tools., • Experience reading, analyzing, and addressing security vulnerabilities discovered from automated scanning tools., • Experience supporting a large, complex software configuration management and development program., • Experience working in an Agile Development Environment or on an Agile Team.Perks and Benefits:, • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program, • 10% matching in 401(k) contributions vested on day one, • $5,000 annual training/tuition, • Student Loan Repayment Program, • 100% company-funded HSA, • Rich medical coverage (100% coinsurance), • Dental coverage including orthodontia, • Up to $420,000 in life insurance, premiums 100% company funded, • Amazon Prime, gym reimbursement, monthly lunches, games and prizes MId. Salary Range: $114,000 to $164,000 Senior Salary Range: $164,000 to 200,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR Khmd5Dzbxk

Job DescriptionMake an Impact Where It Matters Most You will join a brand new, high priority effort shaping how infrastructure data drives mission outcomes. This role sits at the center of Intelliforce core competencies across systems engineering, data engineering, and mission analytics. Your work helps teams see gaps between requested and deployed infrastructure, enforce best practices, and alert on risk before it impacts operations. Intelliforce supports fast iteration, close mission partnership, and engineering ownership in support of national security. Here’s What Your Day-to-Day Might Include • Design and implement database schemas supporting infrastructure analytics, • Aggregate data from multiple sources to track requested versus deployed infrastructure, • Build models in OLAP, graph, and document databases, • Optimize queries and data structures for scale and performance, • Partner with analytics engineers to align data design with mission questions, • Implement governance rules to ensure data quality and compliance, • Support frequent iteration based on stakeholder feedback, • Collaborate with subject matter experts across the organization, • 12+ years of Systems or Data Engineering experience, • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related discipline, • 4 additional years of relevant experience may be substituted for a bachelor’s degree, • Proven experience designing schemas and models for analytics driven systemsRequired Skills, • OLAP database experience such as ClickHouse, • Graph database experience such as Neo4j, • Document databases such as Elasticsearch, • Schema design and data modeling, • Query optimization and performance tuning, • Analytics driven data support, • Ability to translate analytical questions into database design solutions, • Strong collaboration and communication skillsDesired Skills, • Analysis of cybersecurity related data such as network traffic or OS events, • Knowledge of end to end SIGINT collection and analysis systems, • Experience supporting production CNO capabilities, • General software engineering skills including DevOps, ETL, or web applications, • Git and GitLab experience Why Intelliforce? Because you matter—your work, your growth, and your well-being. At Intelliforce, we don’t just push the boundaries of technology—we partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won’t just contribute to projects—you’ll help shape outcomes that make a real-world impact. We also know that great work starts with a great environment. That’s why we invest in you: • Ample PTO to rest and recharge—plus all federal holidays and your birthday off, just because. Multiple medical plan options, including ones with zero deductible or premium for employees. * Generous 401(k) with immediate vesting—because your future matters now. * Exciting bonus opportunities, from profit sharing to quarterly awards and President’s Club recognition. * A culture of collaboration, connection, and fun, with regular team activities that go beyond the work. Ready to grow with purpose? At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join us—and let’s build something meaningful together. You can reach us at or schedule a call with our Director of Recruitment, just visit this link to view their calendar: . Equal Opportunity Matters Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions. Need accommodations during the application process? We’re happy to help. Reach out to us at with your specific request. Powered by JazzHR qw7b4advsW

Job DescriptionHiring Immediately! Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.25 per hour with monthly bonus opportunities and pay growth after 12 months! One Mission, One Passion – Growth is Everything at Window Nation At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it! We're hiring in the Fulton metro region and surrounding areas, including Columbia MD, Baltimore MD, Annapolis MD, Silver Spring MD, Laurel MD, Crofton MD and College Park MD.What You'll Do • Call potential customers over the phone—be professional, convincing and confident, • Qualify leads and set in-home sales appointments, • Hit goals in a dynamic, team-driven environment What We’re Looking For:, • Clear and professional communication skills, • A strong work ethic and reliability—you show up and give it your all!, • Drive to meet and exceed lead quotas, • Comfort working in a fast-paced, dynamic, team-centric office environment, • Friendly and engaging personality—you enjoy talking with people and making connections, • Willingness to learn, • Tech-savvy with the ability to speak confidently with customers, while navigating a CRM system and entering data accurately in real time What You Need:, • High School Diploma, GED, or equivalent, • At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc. Schedule Availability:, • Must be available to work four weekday shifts plus one weekend shift, • Call center operating hours: Mon-Fri 8am-11pm, Saturday 8:30am-8pm, Sunday 9am-7pmWhy Window Nation?, • Growth Opportunities – We promote from within!, • Paid Training – Get equipped for success from Day One, • Supportive Team Culture – Work hard and win together • Base pay starts at $18.25/hour • Plus performance bonuses that can significantly increase your hourly earnings!• Step progression raise after 12 months. #INDCCWindow Nation cultivates a culture of inclusion that respects our employees’ individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Hiring Immediately! Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.25 per hour with monthly bonus opportunities and pay growth after 12 months! One Mission, One Passion – Growth is Everything at Window Nation At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it! We're hiring in the Fulton metro region and surrounding areas, including Columbia MD, Baltimore MD, Annapolis MD, Silver Spring MD, Laurel MD, Crofton MD and College Park MD. What You'll Do * • Call potential customers over the phone—be professional, convincing and confident, • Qualify leads and set in-home sales appointments, • Clear and professional communication skills, • A strong work ethic and reliability—you show up and give it your all!, • Drive to meet and exceed lead quotas, • Comfort working in a fast-paced, dynamic, team-centric office environment, • Friendly and engaging personality—you enjoy talking with people and making connections, • Willingness to learn, • High School Diploma, GED, or equivalent, • Must be available to work four weekday shifts plus one weekend shift, • Growth Opportunities – We promote from within!, • Paid Training – Get equipped for success from Day One, • Supportive Team Culture – Work hard and win together, • No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed Earning Potential: • Base pay starts at $18.25/hour, • Plus performance bonuses that can significantly increase your hourly earnings!, • Step progression raise after 12 months. Company DescriptionWhy Window Nation? Growth Opportunities – We promote from within! Paid Training – Get equipped for success from Day One Supportive Team Culture – Work hard and win together No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeedWhy Window Nation?\r\n\r\nGrowth Opportunities – We promote from within! \r\nPaid Training – Get equipped for success from Day One \r\nSupportive Team Culture – Work hard and win together \r\nNo experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed

Job DescriptionDescription: Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking qualified Role Player candidates to fill part-time and on-call positions at the U.S. Secret Service (USSS) James J. Rowley Training Center (JJRTC) in Laurel, Maryland. Oak Grove Technologies is a Service-Disabled Veteran-Owned Business based in Raleigh, NC, with a Test and Training Center located near Fort Bragg and Camp Mackall. With over 20 years of expertise in training, consulting, technology, and operational support, the company provides services to the military, government, and law enforcement. Committed to excellence, innovation, and national security, Oak Grove Technologies fulfills federal defense contracts and actively supports veterans through sponsorships and events. Driven by its mission-focused approach, the company seeks top talent to develop impactful solutions. Oak Grove Technologies offers a competitive compensation and benefits package. Requirements: As a Role Player, you will play a pivotal role in enhancing the training experience by creating realistic tactical military and law enforcement training scenarios in direct support of professional instructors. Reliable, professional role players are essential in supporting a variety of dynamic training exercises, ranging from canine-related tasks, protective mission, and escalation/de-escalation scenarios, all of which require role players to possess the ability to participate in physically demanding activities. Role players are utilized as an integral part of basic training for Special Agent and Uniformed Division Officer trainees, as well as advanced training for operational agents and officers in professional development. The Role Player position is open to all genders. • Role players assist in providing realistic scenarios where students and other law enforcement entities can make a practical application of the various investigative and law enforcement skills taught at an important factor in the success of a practical exercise is the quality and depth of the role-playing. The immediacy and realism of a situation can be lost unless a role player is able to live a role and freely adapt to it in response to the way an individual student handles each situation. In each scenario, role players cannot rely on an inflexible script as an actor does., • Each role player must thoroughly understand the training objectives and their assigned role, adjusting to various outcomes and reacting appropriately to the unfolding situation. At times, role players will need to improvise in a way that aligns with the scenario, the instructor’s guidance, and the overall training goals., • The role player must thoroughly understand the training objectives of each scenario and the role they are playing; therefore, each role player shall adjust to a variety of outcomes and react in a manner most appropriate to the way in which a situation., • The role player shall improvise at times in a manner that is consistent with the scenario, the instructor’s direction, and the overall objectives of training. Role players are consistently used in training scenarios, which include surveillance, arrest situations, witness interviews, subject interrogations, blank-firing weapon exercises, and canine scenarios., • Role players are typically assigned to scenarios scheduled Monday through Friday, 7:30 AM to 10:00 PM. Additional training may occur after 10:00 PM on weeknights or on weekends, depending on training requirements and the availability of training areas at JJRTC., • Work will not be scheduled on holidays or during government closures, such as local or national emergencies, administrative closings, or similar government-directed facility shutdowns., • Candidates should possess a combination of formal education above the high school level and several years of work experience. An associate or bachelor’s degree is a plus., • Must be able to speak English at an eighth-grade level or higher., • Be capable of meeting the USSS security requirements of this solicitation and successfully pass a background check and drug screening., • Strong written and verbal communication skills are essential, with a customer service orientation, the ability to promote teamwork, and a focus on safety. Organization and attention to detail are key., • Applicants must hold a valid state-issued driver’s license with a satisfactory driving record and prior driving experience. A driver safety skills test must be passed., • Ability to read and interpret documents such as safety guidelines, operating and maintenance instructions, and policies and procedure manuals., • Role Players must be able to stand and walk for a minimum of 60-minute intervals., • Role Players must be able to carry up to 20 pounds of training props during this timeframe., • In certain training scenarios, Role Players should be able to run up to 100 yards., • Role Players must be capable of being handcuffed and searched in a variety of positions (e.g., standing, kneeling, prone, walking backwards on their knees). Competitive Pay, PTO, Health Benefits. If you're ready to apply your expertise in a high-impact role, we encourage you to join our mission in supporting Special Agent and Uniformed Division Officer training and operational readiness. Oak Grove Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Oak Grove Technologies, LLC participates in E-Verify to determine an individual's identity and employment eligibility to work in the United States. E-Verify is a service of DHS and SSA.

Job DescriptionBrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking motivated and customer-focused individuals to join our team. As a Call Center Representative, in this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply! Job Description: As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. This position offers a career opportunity with potential for growth within the company. Schedule, Benefits, & Compensation: • On-Site, Second shift, Monday through Friday - 40 hours per week, • Hours: 12:30pm - 9:00pm, • Location: Annapolis Junction, MD, • Medical, Dental, Vision, Pet and other Insurance options, • Participation in a company 401k program, • Paid Time off and 10 paid holidays, • Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries., • Assist members with account management tasks, including updating contact information, processing renewals, and resolving billing issues., • Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary., • Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system., • Proactively identify opportunities to enhance the member experience and share feedback with the team., • Ensure compliance with organizational policies, privacy standards, and service level agreements., • Document all customer interactions and update records accurately in the database., • Collaborate with team members to ensure a seamless customer experience., • High school diploma or equivalent; associate or bachelor’s degree preferred., • Experience in a call center or customer service role is ideal., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle a high volume of calls and emails with professionalism and efficiency., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Compassionate and empathetic, with a genuine desire to help others., • Ability to work independently and as part of a team. CSR-120825 Call Center Representative Customer Service Call Center Powered by JazzHR x1ts5utjZU

Job Description Job title Call Center Representative Reports to Branch Manager Job purpose The Call Center Representative is responsible for providing a variety of member service functions via phone including but not limited to, presenting and explaining Credit Union products and services to prospective and current members, assisting them in utilizing these products and services and resolving account related problems. Essential Duties • Act in accordance with the core values to assist in reaching APL Federal Credit Union’s mission and vision., • Provide exceptional customer service to current and prospective members., • Inform Branch Manager and/or Assistant Branch Manager of complaints and/or problems with members., • Evaluate and suggest procedures to improve efficiency of the Branch as it pertains to Call Center operations., • Adhere to credit union policies, operational controls, and regulatory procedures when identifying members to ensure the safety and security of member and credit union assets to prevent loss and/or fraud. Maintain information security., • Prepare BSA reports for necessary transactions utilizing the appropriate system., • Train peers in practices and procedures needed to ensure they are fully competent in performing the Call Center role., • Open various types of accounts including savings, checking, IRA, Certificates of Deposit, and special accounts (such as Estate Accounts, Trust Accounts and Deceased Accounts). Provide necessary literature., • Provide information and assistance with telephone and online banking., • Research and provide resolution of member inquiries received by telephone, e-mail, staff members, or any other source. This includes the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, statement questions, and assisting members to make the most effective use of services offered., • Ability to process a needs assessment to introduce and explain available Credit Union products and services to current and prospective members., • Process membership/account applications through credit union software following security protocols., • Receive consumer loan applications via telephone and submit applications for decision., • Maintain updates and renewals for certificates of deposit., • Processing basic, non-cash financial transactions for members including closing of accounts, issuing checks, transfers, transfer payments, fees and fee refunds with Manager’s approval., • Support the additional functions with respect to lending and deposit services including, but not limited to:, • Check and statement copy requests, • Check/ACH stop payment processing, • Check and coupon orders, • Online banking, bill payment, and Zelle enrollment and administration, • Address changes and member profile maintenance, • Processing of internal and external deposit and loan verification., • Support all Credit Union departments by assisting members with issues regarding:, • Visa Cards, • ACH processing, • Individual Retirement Accounts, • ATM transactions, • Statement interpretation, review, and analysis, • Act as MSA when necessary., • Participate in the Saturday rotation., • Other duties as assigned. Qualifications Education: High school diploma or GED required. Must be able to secure and maintain a Resident Producer Individual (RPI) License. Experience: One year of related experience in customer service or retail environment is required. Call Center experience preferred. Working conditions Work is performed in an office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may change depending upon our needs. You will be expected to be available during weekends or after business hours as business dictates. May also be asked to work additional hours as needed to provide adequate coverage at any of our three branch locations. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch. The employee will need to lift box[es] and other supplies that may weigh in excess of 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Benefits and Salary The hourly compensation range for this position is $21.15/hr - $26.00/hr. In addition, APL Federal Credit Union provides employees with a generous benefits package that includes health, dental, vision, life insurance, company paid Short-Term and Long-Term Disability, a 401(k)-retirement plan with employer contribution, Pension Plan, paid vacation, paid holidays, and more! APL Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking motivated and customer-focused individuals to join our team. As a Call Center Representative, in this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply! Job Description: As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. This position offers a career opportunity with potential for growth within the company. Schedule, Benefits, & Compensation: • On-Site, First shift, Monday through Friday - 40 hours per week, • Location: Annapolis Junction, MD, • Medical, Dental, Vision, Pet and other Insurance options, • Participation in a company 401k program, • Paid Time off and 10 paid holidays, • Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries., • Assist members with account management tasks, including updating contact information, processing renewals, and resolving billing issues., • Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary., • Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system., • Proactively identify opportunities to enhance the member experience and share feedback with the team., • Ensure compliance with organizational policies, privacy standards, and service level agreements., • Document all customer interactions and update records accurately in the database., • Collaborate with team members to ensure a seamless customer experience., • High school diploma or equivalent; associate or bachelor’s degree preferred., • Experience in a call center or customer service role is ideal., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle a high volume of calls and emails with professionalism and efficiency., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Compassionate and empathetic, with a genuine desire to help others., • Ability to work independently and as part of a team. CSR-120225 Call Center Representative Customer Service Call Center Powered by JazzHR nmmv9WpxLT

Job Description Job Title: Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm. We specialize in helping clients drive growth, transform businesses, and innovate through proven methodologies. VECRA's experience spans innovative software applications, reporting systems, program management, facilities, and supply chain management. Our services are always: Key Responsibilities • Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf, providing information on policies, procedures, and privacy protocols., • Track and document all inquiries using the designated systems., • Complete tasks according to established guidelines and quality assurance metrics., • Assist consumers with changes to their applications and reset passwords for self-service., • Check application status and verify coverage effectiveness., • Escalate calls or issues to appropriate staff when needed., • Facilitate translation services for non-English speaking callers., • Must be a Maryland Resident., • 3+ years of call center experience., • Experience with high inbound call volumes and meeting/exceeding performance metrics., • Fast learner with the ability to work independently., • Strong multitasking and computer skills., • Excellent listening skills with the ability to understand, not just respond., • Work Hours: 8:00 AM - 6:00 PM (Assigned 8-hour shift within this timeframe), • Salary: $18.50/hour, • Location: Remote, • Paid holidays, • Paid time off Powered by JazzHR uNMdcboqyU

Job DescriptionBelay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Jr./Mid-level System Administrator to join our intel team. The selected individual will be responsible for monitoring infrastructure systems, applications, and processes, and for ensuring that all issues are identified, tracked, and resolved in a timely manner. She/he will provide support for all infrastructure systems and will respond to hardware and software incidents and work with senior system administrators, at times remotely from other locations. Other Responsibilities include: • Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues are resolved and/or escalated to the appropriate teams; and following up with teams and users to ensure issues are satisfactorily remediated., • Identifying, troubleshooting, and correcting hardware and software issues including network connectivity., • Utilizing enterprise monitoring solutions to identify alarms that have been triggered against the various environments., • Proactively contacting customers when infrastructure processes are significantly delayed or may impact their ability to complete a business function on time., • Executing the process for managing information assurance vulnerability alerts (IAVAs) and system security scanning for equipment suites in accordance with the System Security Plans for these systems to rapidly and accurately identify and remediate IAVAs., • Initiating IAVA responses and system security scans, completing remediation, and extending IAVA patches and security updates on various IT and network systems., • Providing technical assistance to companion work groups in support of overlapping projects such as implementing IT enhancements and optimizing systems., • Maintaining good inter-departmental relations, communicating with users, and publishing status of system outages., • Participating in the creation and ongoing maintenance of documentation to ensure clear, concise and accurate information is readily available to assist with incident resolution.Candidates should have the following qualifications:, • Must have a FS poly from the MD customer, last poly must be within the past six (6) yrs, No CCAs, • Must have at least 5 years of direct, hands-on experience providing assistance to users in an IT customer service capacity., • Must have at least 5 years of experience working on an IT/software program that utilizes complex equipment/systems (ex. Network Switches, Routers, LANs, & cabling, Windows/Linux operating systems, VMware, etc.)., • Must have experience installing, updating, and upgrading Linux Operating Systems (OS)., • Must have experience with utilities used to manage Linux OS disk file systems., • Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Linux OS., • Must have experience with utilities used to create and configure network connections in Linux OS., • Must have experience implementing Windows Active Directory User Authentication in Linux OS., • Must be proficient in reading and modifying User/Group permissions in Linux OS., • Must be proficient in reading, analyzing, and troubleshooting errors within Linux OS., • Must have experience with IT system optimization, monitoring, and technical set-up and troubleshooting., • Must have experience with Data Center design and configuration (e.g. rack and stack, power, placement, etc.)., • Must have experience gathering data for and documenting technical processes., • Must have experience documenting IT issues and providing detailed and comprehensive status reports and follow-ups., • Must have experience Analyzing and addressing IAVAs/CVEs (response and remediation, system security scans, extending IAVA patches and security updates on IT and network systems, etc.)., • Must be committed to adopting and adhering to best practices including compliance with maintenance windows and change control procedures., • Must possess strong analytic abilities and must be meticulous and careful in their work., • Must be an independent thinker capable of working independently as well as within a team., • Must be able to respond to emergency system administration, operations, and maintenance problems, on a limited as-needed on-call basis., • Must be able to travel up to 25% of the time to local program locations (not overnight). Additional travel to CONUS and OCONUS location(s) may also be required (overnight).Candidates are desired to have the following skills:, • BS degree in a technical field and at least 8 years of relevant experience., • Experience with security standards, software architectures, and Network security technologies (Multiple Domain, PKI, SSP, Vulnerability Assessment, etc.)., • Experience working with Enterprise Domain Services., • Experience building and deploying Virtual Machines within an On-Premises Data Center., • Experience with scripting and/or automation tools., • Experience reading, analyzing, and addressing security vulnerabilities discovered from automated scanning tools., • Experience supporting a large, complex software configuration management and development program., • Experience working in an Agile Development Environment or on an Agile Team.Perks and Benefits:, • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program, • 10% matching in 401(k) contributions vested on day one, • $5,000 annual training/tuition, • Student Loan Repayment Program, • 100% company-funded HSA, • Rich medical coverage (100% coinsurance), • Dental coverage including orthodontia, • Up to $420,000 in life insurance, premiums 100% company funded, • Amazon Prime, gym reimbursement, monthly lunches, games and prizes, • Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $114,000 to $164,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR UvteSwQ1o6

Job DescriptionAt Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. This work is in support of an office that is heavily into metrics and building dashboards, etc. The Metrics and Assessments team builds dashboards within Power Bl to visually present counts, percentages, and other metrics to show the value of tradecraft, information regarding collection and reports and general metrics covering the usage of data across CSD. These dashboards are presented to various levels of CSD leadership to enable better business decisions and aid in determining CSD's effectiveness and mission performance at a near real-time basis. Work can consist of learning tools and Power Bl to create dashboards and documenting efforts. The Team does provide the opportunity for limited development by building Custom Connectors, coded in Power Query M that allows the team to call out to RESTFUL APls and extract data from Agency tools and repositories. The amount of work various from time to time. It'd be helpful for someone to fill this position to be a go getter and seek out opportunities and work vs waiting to be told what to do and work on. Mostly civilians, however there are 3 contractors. 2 Contractors are part time on the team but handle most development/more technical efforts and are the most senior members of the team and heavily relied on resources. Others on the team are Data Scientists and range from new to two years of experience. Everyone is very friendly and welcoming. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities • Build custom dashboards using various internal data sources including importing data, building relationships between the data sources that will allow filtering for end users, determining best practices/methods to display data in such a way to answer questions for leadership., • Develop custom connectors to allow for more flexibility and tailored to specific API calls/ data. They are built using Power M language to query APls of interest and return data based off specific functions or queries into the service., • Aid in training efforts and general help to other team members (for me personally, this is familiarity with various agency tools and using my personal network... not a requirement of a new employee of course). Required Qualifications, • TS/SCI with agency appropriate poly, • Shall have a minimum of fifteen (15) continuous years of work experience in operations research systems analysis or a related field, or a combination of a minimum of twelve (12) continuous years of work experience and a Bachelor’s degree in an applicable (for example, math, science, computers, engineering) field., • Work experience shall include twelve (12) years of Intelligence Community or comparable experience in operations research systems analysis or a related field.Required Technical Skills, • Familiarity with Power Bl and Power Query M Highly Desirable - General coding background/knowledge (ex. python); understanding of API calls and reverse engineering using Web Dev Desired Technical Skills, • Experience/ knowledge of basic visualizations (when to use bar chart vs a matrix, etc.); Experience writing custom connectors; Familiarity working with DAX in either Power Bl or Excel; Good understanding of Agency resources and tools Not required, • Background in statistics/ hard core coding. While we provide metrics, most algorithms are determined outside of organization. The Benefits Package, • A Choice of Medical Plan Options, some with Health Savings Account (HSA), • Vision and Dental, • Life and AD&D Benefits, • Short and Long-Term Disability, • Hospital Indemnity, Accident, and Critical Illness Insurances, • Optional Identity Theft and Legal Protection ServicesCompany Environment & Perks, • Employee Referral Bonus Eligibility up to $10,000, • Mobility Among Wyetech-supported Contracts, • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS, • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.

Job DescriptionBrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking motivated and customer-focused individuals to join our team. As a Call Center Representative, in this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply! Job Description: As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. This position offers a career opportunity with potential for growth within the company. Schedule, Benefits, & Compensation: • On-Site, Second shift, Monday through Friday - 40 hours per week, • Hours: 12:30pm - 9:00pm, • Location: Annapolis Junction, MD, • Medical, Dental, Vision, Pet and other Insurance options, • Participation in a company 401k program, • Paid Time off and 10 paid holidays, • Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries., • Assist members with account management tasks, including updating contact information, processing renewals, and resolving billing issues., • Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary., • Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system., • Proactively identify opportunities to enhance the member experience and share feedback with the team., • Ensure compliance with organizational policies, privacy standards, and service level agreements., • Document all customer interactions and update records accurately in the database., • Collaborate with team members to ensure a seamless customer experience., • High school diploma or equivalent; associate or bachelor’s degree preferred., • Experience in a call center or customer service role is ideal., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle a high volume of calls and emails with professionalism and efficiency., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Compassionate and empathetic, with a genuine desire to help others., • Ability to work independently and as part of a team. CSR-120825 Call Center Representative Customer Service Call Center

Job DescriptionCall Center Representative Location: Savage, MD Company Overview: Long Home is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich lives with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative to join our winning team in Savage, MD. Be part of a high-energy environment where your work makes a positive impact by helping homeowners improve their homes — and earn a substantial income doing it! General Purpose: Customer service and communication skills are a must. You will contact homeowners by phone to schedule qualified appointments for free consultations, input lead information, update reports, and respond to phone inquiries from ads. Responsibilities: * Deliver a scripted pitch to homeowners * Adjust the script as needed to meet homeowners' needs * Handle homeowner questions and overcome objections * Collect homeowner information (name, address, phone number, etc.) * Receive and schedule appointments over the phone * Enter appointment details and homeowner information into the system * Confirm appointments with canvassers or sales representatives * Assign appointments to sales representatives * Make quality control calls * Respond to incoming calls from potential homeowners * Follow up with homeowners after initial contact * Maintain and update lead information and reports Qualifications: * Sales background required * Previous sales experience preferred * Previous telemarketing experience preferred * Strong knowledge of sales and marketing principles and strategies * Excellent communication and customer service skills * Proficiency in relevant computer applications * Product knowledge (training provided) * Positive, professional attitude and team-oriented mindset Benefits: * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * 401(k) Retirement Plan * Paid Vacation * Paid Sick Time * Professional Development Opportunities Powered by JazzHR HtiO6hlwOz

Job Description CRNA Role Between DC & Baltimore – To $310K+ and No Call Would you like us to market you to find your perfect job? Contact us for more information. Step into a full-time CRNA role in Central MD—perfectly situated between Baltimore and Washington D.C. This high-autonomy opportunity in an outpatient GI center includes weekday-only hours, no call, and a total compensation of up to $311K annually. Enjoy 7+ weeks PTO, full benefits, and a generous retirement package with contribution. This community offers excellent schools, planned communities, and a lifestyle built around balance and accessibility. Please contact us to be considered by the hiring Manager. For further details and next steps please contact Van Kalman at (888) 717-5450 ext. 102 or email . You may also reach Sean at (954) 727-8865 or . We will be happy to assist you. Note: This summary is not exhaustive and may include potential income, ranges, or benefit options. Please contact us for full details.

Job DescriptionJob descriptionWelcome to Sila Services, where we don't just provide services – we craft experiences, forge connections, and build lasting relationships. For almost 35 years, we've been the heartbeat of the Washington, D.C. metro area home comfort solutions, setting the standard for excellence, integrity, and innovation. Since 1989, Sila Services, has been serving customers and priding ourselves on offering competitive pricing, same-day service and superior customer service. At Sila, we're not content to simply follow trends – we set them. We invest in the latest equipment and cutting-edge technology to ensure that our team has the tools they need to succeed. But our most valuable asset isn't our equipment – it's our people. That's why we're committed to providing some of the highest wages and most comprehensive benefits in the industry. Because when our employees thrive, our company thrives. But don't just take our word for it – our customers speak for themselves. We've left a trail of satisfied customers in our wake. They know that when they choose Sila, they're not just getting a service – they're getting an experience. They're getting a team of dedicated professionals who go above and beyond to deliver exceptional service, every time. So why join us? Because at Sila, you're not just an employee – you're part of a family. A family that values integrity, excellence, and above all, each other. A family that believes in doing good work, treating people right, and making a difference in the world. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems. The Big Task You will lead a staff of Customer Services Reps and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments.Manage service dispatch and sales lead setting along with service and sales managers to ensure the right technicians and sales reps are matched to every job.Author and refine call scripts so they’re clear, compelling and result in more appointments.Become an expert of your market, know the customer needs and how best to engage them.Monitor performance of staff, review recorded calls and advise them on how to promote sales.Formalize a coaching and training platform that’s cost effective and measurable.Show employees how their individual contributions matter to the company’s success.Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members.Ability to provide unparalleled customer satisfaction.Ability to drive team performance to achieve all business goals and objectives.Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). What We OfferMedical Insurance -- we offer coverage for you and your family for health, dental, and vision.Company paid life insurance, short-term and long-term disabilityNew technology, including iPhone, iPad & access to integrated software401k Plan with a company matchIf you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. Equal Opportunity Employer #HP1 Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k)401(k) matchingDental insuranceHealth insurancePaid time offParental leaveVision insuranceShift: Day shiftMorning shiftExperience: Customer service: 5 years (Required)Call center management: 3 years (Required)Customer Service Management: 5 years (Preferred)HVAC: 1 year (Preferred)Work Location: In person We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Pella Mid-Atlantic Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. Pella Mid-Atlantic has six showrooms including our headquarters located in Beltsville, Maryland. We serve residential, trade, and commercial customers in Maryland, Virginia, DC, and parts of Delaware and West Virginia. We are passionate about what we do at Pella Mid-Atlantic, and we’re looking for people who share our passion – from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion! Position Overview: The Contact Center Agent will be the first touch point for Pella Mid-Atlantic customers offering a best-in-class experience. If you are someone who thrives on healthy competition and the drive to succeed, this position is for you! The Contact Center Agent will make outbound sales calls, answer, and respond to inbound calls and internet inquiries, providing product knowledge and setting appointments. This position will also confirm all appointments, reengage past customers and reschedule cancelations. We are looking for employees that love customer service, sales (of any kind), and are persuasive and engaging on the phone. The Contact Center Agent position gives you a great foundation of Pella Mid-Atlantic knowledge to begin your career with the company. We are open 7 days a week, this position requires a scheduled shift of one weekend day per week. Responsibilities/Accountabilities: • Expected to communicate the company brand and values of Pella Mid-Atlantic., • Meet daily and monthly goals for Appointments Set & Completed Appointment Demos., • Meet daily and monthly expectations for Inbound/Outbound Call Volume., • Answer and advise customers calling in from marketing sources., • Engage past and prospective customers and assist in setting new appointments., • Prequalify and schedule customer appointments., • Respond to general customer inquiries and route to appropriate departments., • Identify when calls need escalation to assist with customer inquiries, appointments, and rescheduling., • Interact with customer online inquiries via web chat function., • Complete Daily Data Entry for Customer interactions that occured via Phone, Text or Email., • Confirm all scheduled sales appointments and conduct follow-up calls after appointments if needed., • Learn and retain Pella window and door product knowledge and be able to educate the customer., • Be our customers’ advocate by responding promptly, following up, and being proactive with solutions., • Utilize CRM software and adhere to best practices to track all customer sales interactions.Skills/Knowledge, • High School Diploma or GED Equivalent., • 1+ years of experience in a customer focused environment. (Preferred), • Restaurant Experience is acceptable in lieu of customer service experience, • Proficient with Microsoft office software applications with an ability to learn new programs., • High attention to detail., • Self-motivated individual who also enjoys working as a team and facilitating sales., • Strong ability to connect with people., • Ability to use Active Listening to determine a customer’s needs., • Ability to Multitask in a fast-paced work environment., • Enjoys healthy competition and drives to succeed., • Ability to communicate clearly and concisely, both orally and in writing. Powered by JazzHR 8OeTv9APkB

Job Description Residential Electrician - Up to $45/hour - Up to $3,000 Sign On Bonus! *MUST Have Electrical Journeyman's License Come see why Horizon Services is the right company to work for. As a company on the rise, we're looking for the right individuals to join the Horizon Family. We offer a highly competitive pay rates and bonus potential. If you feel that you are the right individual and qualify for a position please submit your resume and we can discuss this opportunity. All discussions kept confidential. Job Description: Electricians receive service requests, typically 2-4 each day electronically from our appointment center and are dispatched in a fully stocked vehicle to complete the majority of residential repairs and service work on the first call. Electricians report to the office at least once a week for stock replenishment, meetings, training, etc. Work Type: Electricians work independently and generally preform work typical of replacing plugs, switches, lighting, adding surge protection, panel changes and upgrades, adding new circuits, energy efficient products/devices and troubleshooting and resolving electrical problems. Why make the change? • High hourly rates $32 - $40 per hour commensurate with experience and productivity, • Bonus incentives, • Flexible Shifts, • Full time year round employment, • Flexible work schedules, • 90% indoor work (no more new construction!), • Dispatched from home, • Company vehicle, • Great benefits - Medical, Dental, Vison, 401k with match! Tool program, Training, • Laundered Uniforms, • Camaraderie events, • Continual learning - Horizon is in need of self-starting leaders ready to embrace the installation, set up, connection and networking of residential wireless home building systems i.e. thermostats, security systems, door bells, indoor and outdoor lighting, cameras and more. These are very exciting times for the right candidates., • Attitude - Must be positive and customer focused, • Willing - To go the extra mile to make things right, • Able - Can do personality, confident in one's ability, organized, planned and efficient, • Trainable - Always wanting to learn and expand your horizons, • Mentoring - Willing to help and teach others, being part of a team!, • If this sounds like you and you have a minimum of three years' experience as a licensed electrician and love what you do, you owe it to yourself and family to contact Horizon!, • Pre-employment drug screening and background check required, • No Job Posted by ApplicantPro

Job Description Medical Receptionist - Call Center Laurel, MD Pay From: $20 per hour MUST: Qualified Medical Receptionist with experience in a medical office Need to have Great Tenure EMR experience Customer Service Skills Insurance Verification DUTIES: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays Comforts patients by anticipating patients' anxieties; answering patients' questions maintaining the reception area Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs Helps patients in distress by responding to emergencies Protects patients' rights by maintaining confidentiality of personal and financial information Maintains operations by following policies and procedures; reporting needed changes Contributes to team effort by accomplishing related results as needed

Job Description DURATION: ONGOING SCHEDULE: Monday through Friday between 7:30AM - 6PM LOCATION: Jessup, MD PARKING: Free PAY: $21.59 p/hr JOB DESCRIPTION: Opening and closing support service locations, ensuring the lobby is clean and organized Greeting all employees and visitors with a friendly, warm, professional and courteous manner Issuing the appropriate Visitor Badge for on-site visitors, while determining the nature of their visit and notifying the appropriate person Offering services to guests including, but not limited to, stowing luggage and coats, issuing loaner badges and making transportation reservations as requested Assisting recruiting department by issuing and collecting a Non-Disclosure Agreement (NDA) and verifying the form is signed and dated Directing new hires and temporary employees to the Security Badge Office to get employee badging Answering incoming calls, determining caller’s needs, and transferring to the appropriate person or department Subscribing to reception email lists and responding to all email in a timely manner Following proper procedures to hang and maintain customer posters in all buildings Managing distribution of LCD projectors including monitoring all e-mails for LCD projector reservation requests and updating Outlook calendars with the status of reservation Distributing assets for employees and updating the associated logs, including but not limited to, keys, access cards, and parking items Distributing paychecks making sure employee’s sign the paycheck log and verifying with your signature or initials Maintaining appropriate levels of reception forms and supplies, including reporting to your supervisor when supplies need to be ordered Assisting employees with catering deliveries including getting a cart for them, or helping to carry items to their meeting location Creating a remedy ticket for any facility issues brought to your attention Calling security as needed for assistance and following proper escalation procedures QUALIFICATIONS One (1+) years of experience in customer service, call center, or administrative support Excellent customer service skills and the ability to prioritize tasks Strong communication skills and ability to effectively deescalate situations with dissatisfied customers Strong conflict resolution, critical thinking, and problem-solving skills Ability to understand, interpret, and follow Company Policies and Procedures WORKING CONDITIONS AND PHYSICAL DEMADS Ability to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds Ability to move consistently within a 1.5 radius is required Ability to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment’s notice and occasional evening and weekend shifts This is a dog friendly environment with over 1000 dogs. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit Company Description

UPMC Central PA is seeking an Advanced Practice Provider to join our Hillside Primary Care Practice. New graduates are welcome. We have a structured transition to practice model that supports you during your role transition. Excellent opportunity for rapid practice growth and development. UPMC Central Pa offers a variety of practice sizes and locations while at the same time maintaining a reliable practice infrastructure. These setting choices include both urban and rural options available throughout our 10-county service area. About the position: • We offer a patient-centered medical home model, • Active population health program, • 24/7 nurse call center (less call!), • Innovative care model, optimizing provider-patient interaction, • UPMC Central Pa utilizes a system wide Epic EMR, • Graduate of accredited CRNP program, • Commitment to providing high-quality, compassionate care to patients, • Team oriented with ability to provide personalized patient care and demonstrate clinical outcomes, • Competitive salary, • Health, life, and disability insurance, • Medical malpractice insurance, • Defined contribution plan; 403(b) plan with employer match, • Professional dues and CME time, • Features both rural and suburban living and boasts an abundance of sports, arts, cultural events, and entertainment. Close to historically significant areas such as Gettysburg and world-famous Hershey Park and Hershey's Chocolate World., • Offers top-rated public schools, blue-ribbon private schools, and some of Pennsylvania's top colleges and universities. Area school districts are consistently ranked in the top 20 percent of Pennsylvania. With affordable homes _ a composite cost of living index of 99.7, compared to 126.5 in Philadelphia _ it's a great place to grow a career and family, • Listed among Forbes.com "America's Most Livable Cities," and ranked in U.S. News & World Report's "Best Cities to Live." We are a two to three hour drive away from New York City, Philadelphia, Pittsburgh, Baltimore, and Washington, D.C. About UPMC Central Pa UPMC Central Pa is a nationally recognized leader in providing high-quality, patient-centered health care services in central Pennsylvania and surrounding rural communities. The not-for-profit system cares for more than 1.2 million area residents yearly, providing life-saving emergency care, essential primary care and leading-edge diagnostic services. The UPMC Pinnacle health system includes seven acute care hospitals with 1,161 licensed beds, over 160 outpatient clinics and ancillary facilities, more than 2,900 physicians and allied health professionals, and approximately 11,000 employees. It is a health care hub serving Dauphin, Cumberland, Perry, York, Lancaster, Lebanon, Juniata, Franklin, Adams and parts of Snyder counties.

WellSpan Medical Group is seeking a 0.6FTE board-certified Anesthesiologist to join our growing practice at Hanover Surgery Center. WellSpan Health is a nationally recognized, integrated health system serving the communities of south-central PA. Our strategy is team-based and focused on patient safety, quality, & physician well-being. Position Highlights: • Join an experienced, well-respected & collegial team of anesthesiologists., • Supervise and collaborate with CRNAs., • On-site Medical Director., • Hanover Surgery Center is a newly built, state-of-the-art facility., • Approximately 50% of cases are orthopedic., • Regional block proficiency is required., • ENT, general, gyn, ophthalmology, pediatric dental, podiatry & uro/gyn., • Experience with EPIC is preferred., • No call or weekends., • Physician designed compensation model., • Generous signing bonus & student loan repayment., • Rich retirement plan administered by Vanguard., • Short and Long-Term Disability Insurance provided at no cost., • Malpractice with tail coverage. Conveniently situated within a short drive to Baltimore and D.C. WellSpan’s service area is made up of a diverse mix of welcoming communities that you will love to call home. For Confidential Consideration Contact: Ann Reid, Physician Recruiter (717) 439-3671 A Trusted Partner. Reimagining Healthcare. Inspiring Health.

Job Description Job Title: Help Desk Network Support Technician Location: Nationwide Position Type: Permanent – Full Time Reports To: VP of Operations About Us: Clear Connection is a Technology company that has been in business for 30 years. We consult, sell, install and maintain, Telecom Systems, Computer\Server\ Network \ Wireless Systems, Carrier Services, Cabling (Cat5, 5e, Coax, Cat 3, Fiber), Security (Video Surveillance, Access Control, Intrusion). With customer’s all around the world. Position Overview The Help Desk Computer Support Technician is responsible for all aspects of customer satisfaction, trouble resolution, and billing for CCI. Tier 1 computer support for our IT customers. This includes timely and effective call handling of all phone calls through the CCI ACD. Effective and timely management of all service tickets. This position will follow all procedures outlined in the HelpDesk roles and responsibilities. Responsibilities · This is a full time, minimum 40 hour per week position. · Handle all aspects of customer service at CCI as well as serving as the primary dispatcher for our service personnel. This position will also be responsible for ensuring tickets are current/closed with customer, work, time information and subsequent billing. This position will be heavily involved with assisting management on Tigerpaw, GPS, ACD, and other system processes. · Answer the customer service and help desk telephone lines with professional telephone etiquette. · Perform Level 1 PC troubleshooting and resolution wherever possible. · Upgrading & Installing new workstations · Troubleshooting workstations, printer, connection problems · Configuring profiles and other user specific requirements · Installing and configuring applications · Setting up new printers · Software Patches · Modifying user accounts/email settings/profiles · Assisting in pulling footage/rebooting cameras/etc. · Maintain the accuracy of information within the CCI central data respository (i.e. Tiger Paw). Verify and update when necessary customer account information such as account name, address, main telephone number, point of contact (POC ) name, POC email address, POC telephone number. Rep will follow outlined processes as defined e.g., Help Desk Roles and Responsibilities document. · Ensure accurate dispatch board daily · Advise management immediately of any callouts, customer escalations and issues. · Generate service order tickets based on the information given by the customer. · Close and invoice service orders within two days of the completed work. · Coordinate and assist the Customer Service Manager in the assignment, scheduling, and dispatching of all technical resources for service and installation related activities. This includes coordinating technical resources for projects run by Project Managers. · Coordinate resources to support carrier services representatives and providers. · Coordinate subcontractors (if any) · Assist in the tracking and monitoring all technical resources throughout their daily activities including arriving on time to scheduled appointments, rescheduling missed appointments and collecting any daily time-reporting (DTR) when necessary. · Provide assistance to the Operations Department on an as needed basis. · Prepare Desi labels and other related duties for the pre-install work effort. · Backup the warehouse with all duties. · Create training documentation as necessary. · Assist with the implementation of technology to improve the ability of CCi’s Customer Service Center to provide better support and quality of services. · Other duties and tasks as assigned. Required Knowledge and Experience • Education: Minimum of a High school degree., • Dell, HP, IBM, Lenovo knowledge preferred., • Must be able to lift over 50lbs, • Knowledge of HP ProCurve Switches, ADTran Routers, Sonicwall Firewalls, Routing Protocols, VLANS, • Knowledge of VoIP environment., • Must possess basic diagnostic skills. Desired candidate should be able to troubleshoot from beginning to end and provide detailed information on resolution., • Desired candidate must possess excellent verbal and written communication skills, be a team player, self starter with excellent customer service focus., • Knowledge of Telecommunications., • Ability to update all ticketing, dispatch and project tracking tools daily., • Valid Drivers License Company DescriptionClear Connection is a Technology company that has been in business for 30 years. We consult, sell, install and maintain, Telecom Systems, Computer\Server\ Network \ Wireless Systems, Carrier Services, Cabling (Cat6, Cat5, 5e, Coax, Cat 3, Fiber), Security (Video Surveillance, Access Control, Intrusion). With customer’s all around the world.Clear Connection is a Technology company that has been in business for 30 years. We consult, sell, install and maintain, Telecom Systems, Computer\Server\ Network \ Wireless Systems, Carrier Services, Cabling (Cat6, Cat5, 5e, Coax, Cat 3, Fiber), Security (Video Surveillance, Access Control, Intrusion). With customer’s all around the world.

Job DescriptionOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. We are looking for a Senior Microsoft Dynamics 365 (D365) Application Support & Development Specialist to join our growing team. This role will focus on supporting, enhancing, and developing enterprise solutions across: · Microsoft D365 Customer Engagement (CE)· Microsoft D365 Finance & Operations (F&O)· Microsoft Power Platform (Power Apps, Power Automate, Power BI)· Ancillary Microsoft applications integrated with D365 The ideal candidate has strong skills in application support, troubleshooting, and custom development, and can collaborate closely with business users to deliver scalable, high-performing solutions.Core Role Responsibilities: • Provide advanced application support for D365 CE, F&O, and Power Platform solutions., • Perform custom development and implement system enhancements., • Partner with business stakeholders to analyze requirements and design solutions., • Create and maintain Power Apps, Power Automate flows, and Power BI dashboards., • Manage system integrations using Azure Logic Apps, APIs, and third-party connectors., • Lead incident resolution, root cause analysis, and performance tuning., • Support release management, upgrades, and system patches., • Document system architecture, configurations, and workflows., • Mentor junior staff and provide guidance on best practices in D365 and Power Platform., • Act as a key point of contact for vendors and Microsoft support escalation.Basic Qualifications, • 5+ years of hands-on experience with D365 CE and/or D365 F&O., • Strong expertise in the Microsoft Power Platform (Power Apps, Power Automate, Power BI)., • Proven custom development experience, • Solid knowledge of D365 integrations (Azure Functions, Service Bus, Logic Apps, APIs)., • Experience with data migration, transformation, and reporting, • Strong problem-solving, analytical, and communication skills., • Bachelor’s degree in Computer Science, Information Systems, or related field.Preferred Qualifications:, • Microsoft certifications in Dynamics 365 and Power Platform., • Experience with Field Services, Call Center modules, and Resource Scheduling Optimization (RSO)., • Exposure to ancillary Microsoft solutions (SharePoint, Outlook, Teams)., • Knowledge of Azure services (Azure Data Lake, Synapse, Functions)., • Familiarity with DevOps practices and CI/CD pipelines for D365.

Job Description Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared Tier 2 On Call Support to join our dynamic team in the Ft. Meade, MD area. Responsibilities: * We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers who are integrating with Enterprise and IC Attribute and Authorization services. Support may include assisting end-users to resolve access issues, as well as aiding development teams in understanding and resolving issues with REST Services. The candidate will use JIRA for ticket management and provide support via email, chat, and phone. The ideal candidate is an analytical thinker who can solve difficult problems independently, and must be a fast learner to understand the technologies and operational environment quickly. • Experience with or knowledge of:, • Online and telephone customer support, • Public Key Infrastructure (PKI), • Attribute Based Access Control (ABAC), • Entitlements Management, • LDAP directories, • SQL and basic database querying abilities, • RESTful services, • Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow), • Linux operating systems, • Ability to:, • Analyze system applications and perform troubleshooting., • Understand and communicate complex software systems., • Modify Confluence pages and write technical documentation to support customers., • Assist with educating/training customers on software capabilities., • Assist with understanding and defining customer needs., • Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline., • Seven (7) years experience as a System Engineer in programs or contracts of similar scope, type and complexity. Staff will be assigned to one of five teams that provide 24x7x365 coverage. The shifts rotate over 10 weeks in five 2-week periods as follows. Day and Mid shifts are 12 hours (5am-5pm, 5pm-5am), Straights are M-F (8 hours per day). Shift differential is available for the Mid shift (the differential is TBD). • Period 1 – Mids – 4 on, 3 off, 3 on, 4 off, • Period 2 – Days – 3 on, 4 off, 4 on, 3 off, • Period 3 – Days – 3 off, 4 on, 4 off, 3 on T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $130,000 - $170,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Job DescriptionMake an Impact Where It Matters Most At Intelliforce, we don’t just support systems—we safeguard access. As part of the team, you’ll provide 24x7 support for enterprise Identity, Credential, and Access Management (ICAM) services that enable secure authentication and authorization across the intelligence community. You’ll monitor systems, troubleshoot incidents, and assist customers with integration, access, and identity issues, ensuring mission-critical applications remain secure and available around the clock. This is a hands-on technical support role that combines analysis, communication, and rapid problem-solving to keep Zero Trust infrastructure running smoothly. Schedule and Work Details * Location: Ft. Meade, MD area (Government and Contractor facilities) * Schedule: 24x7x365 Operations Center, 10-week rotating schedule * Period 1 – Mids: 4 on, 3 off, 3 on, 4 off (5 PM–5 AM) * Period 2 – Days: 3 on, 4 off, 4 on, 3 off (5 AM–5 PM) * Period 3 – Days: 3 off, 4 on, 4 off, 3 on (5 AM–5 PM) * Period 4 – Mids: 4 off, 3 on, 3 off, 4 on (5 PM–5 AM) * Period 5 – Straights: Monday–Friday, 8 hours per day * Shift Differential: Available for Mid shift (TBD) Here's What Your Day-to-Day Might Include * Provide Tier 1 and Tier 2 operational support for enterprise ICAM systems in a 24x7 environment * Monitor system health, logs, and alerts to ensure uptime and reliability * Support customers integrating with Enterprise and IC Attribute and Authorization services * Troubleshoot access, authentication, and entitlement issues * Work with development teams to resolve technical problems related to RESTful services * Manage incidents and requests in JIRA and provide updates via email, chat, and phone * Perform database queries using SQL for troubleshooting and verification * Document issues, procedures, and customer guidance using Confluence * Assist with user education and training on software capabilities and ICAM tools * Analyze system performance and propose operational improvements Minimum Qualifications Clearance: Top Secret Clearance with Full Scope Polygraph (must be active). We do not have the ability to sponsor clearances. Citizenship: Must be a U.S. Citizen. We cannot sponsor visas. Education and Experience: * Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline * Minimum seven (7) years of Systems Engineering experience in programs of similar scope and complexity * An additional five (5) years of experience may substitute for a degree (12 years total) Required Skills * Experience with or knowledge of: * Online and telephone customer support * Public Key Infrastructure (PKI) * Attribute-Based Access Control (ABAC) and Entitlements Management * LDAP directories and SQL database queries * RESTful services and APIs * Ticketing systems (JIRA, Redmine, or ServiceNow) * Linux operating systems * Ability to: * Analyze and troubleshoot complex system applications * Communicate technical issues clearly to users and teams * Modify and maintain Confluence documentation * Support customer education and technical training * Work independently and adapt in a fast-paced environment Desired Skills * Experience working in 24x7 operations or mission-critical support environments * Familiarity with Zero Trust and ICAM concepts * Strong written communication and documentation abilities * Prior experience supporting DoD or intelligence community programs Compensation Range: $137,000.00 - $181,000.00 *The salary range provided reflects an estimate based on current market trends and may be adjusted based on factors such as the candidate's experience, skills, and qualifications. The final offer will be tailored after a thorough evaluation of the candidate’s background and suitability for the role. Please note that this range is intended as a guideline and is subject to flexibility. Why Intelliforce? Because you matter—your work, your growth, and your well-being. At Intelliforce, we don’t just push the boundaries of technology—we partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won’t just contribute to projects—you’ll help shape outcomes that make a real-world impact. We also know that great work starts with a great environment. That’s why we invest in you: • Ample PTO to rest and recharge—plus all federal holidays and your birthday off, just because. Multiple medical plan options, including ones with zero deductible or premium for employees. * Generous 401(k) with immediate vesting—because your future matters now. * Exciting bonus opportunities, from profit sharing to quarterly awards and President’s Club recognition. * A culture of collaboration, connection, and fun, with regular team activities that go beyond the work. Ready to grow with purpose? At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join us—and let’s build something meaningful together. You can reach us at or schedule a call with our Director of Recruitment, just visit this link to view their calendar: . Equal Opportunity Matters Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions. Need accommodations during the application process? We’re happy to help. Reach out to us at with your specific request. 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Job DescriptionAt Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Provides life-cycle support/sustainment for analytic systems in accordance with requirements. Provides support for implementation, troubleshooting, and maintenance of Cross Domain Solutions (CDS). This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk support; Mission Assurance Support; Operations and Maintenance of Analytic services and capabilities; Quick Reaction Capability (QRC) requirements; end of life decommissioning; Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with Development, Deployment, and Software distribution. This position is designated as emergency personnel and is authorized to work during Government closures. All shifts needed for this position (Day, Night, and Special shifts). Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities • Triage, isolate, and correct routine/mildly complex issues as they arise., • Escalate complex issues to Tier 3 support., • Help maintain support for a 24/7/365 Help Desk., • Maintain a daily report (e.g., Shift Log) as defined by requirements that includes, at a minimum, Shift Position, Operational Incident worked, issues encountered, the status of all requests, corrective action, feedback, and special pass-down notes., • Provide situational reports and statistics as well as problem discrepancy reports in accordance with the CDRL., • Impart real-time changes and utilize online feedback to customers, as well as have the problem brought to the attention of site personnel.Required Qualifications, • TS/SCI with agency appropriate poly, • Nine (9) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required., • Bachelor's degree in a technical, math or business discipline from an accredited college or university may be substituted for four (4) years of experience.Desired Qualifications, • DoD 8570 Compliance IAM Level 1 (e.g., Security+ certification). The Benefits Package, • A Choice of Medical Plan Options, some with Health Savings Account (HSA), • Vision and Dental, • Life and AD&D Benefits, • Short and Long-Term Disability, • Hospital Indemnity, Accident, and Critical Illness Insurances, • Optional Identity Theft and Legal Protection ServicesCompany Environment & Perks, • Employee Referral Bonus Eligibility up to $10,000, • Mobility Among Wyetech-supported Contracts, • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS, • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.

Job DescriptionPatriot, LLC is looking for a Helpdesk Specialist to join our team for support at the on-site location in Annapolis Junction, MD. Telework is not permitted. Requirements: This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including On-site five days per week in Annapolis Junction, MD. Active Secret Clearance required. Due to contract parameters, U.S. Citizenship, without dual citizenship, is required. 3+ years of relevant experience (up to 2 years of experience may be substituted with education) Participation in a rotational on-call schedule is required. Candidates must reside within a commutable distance for daily onsite work and on-call requirements. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. This role supports a 24x7 Operations Center. All candidates must be willing and able to perform up to 12-hour shifts, including weekends and holidays, on a rotating basis throughout the year. Responsibilities Provide frontline support for user-reported issues related to hardware, software, networking, telephony, and user account access. Log, track, and resolve incidents using the government-provided trouble ticketing system. Respond to calls and emails, provide timely updates to users, and close tickets upon confirmation of issue resolution. Escalate unresolved issues following the approved Escalation Plan. Support the use of COTS/custom applications, peripheral devices, and backup systems. Document daily operational activities and participate in status reporting. Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact or call 410-381-8015. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR FRafKfwP1d

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.