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At Houston Methodist, the Post-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the peri-operative and post-transplant phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Post-Transplant Coordinator position interacts with all members of inter-professional transplant team to ensure coordination of care for the post-transplant patient and achievement of desired treatment outcomes. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers; reports pertinent patient care and family data in a comprehensive and unbiased manner; communicates patient's status; and maintains communication as needed post-transplant, • Uses therapeutic communication to establish a relationship with patients and families and communicates the plan of care. Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during pre-operative, hospital, and post-transplant phases. Discusses importance of recipient/family/caregiver's commitment to transplant medical and medication regimen and well-care, i.e., immunizations, mammography, pap smears, and colonoscopy, etc, • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Coordinates with interprofessional healthcare team, the evaluation process for potential transplant candidate. Contributes to meeting patient satisfaction measures., • Establishes mutual educational goals with patient and family/caregivers and provides education and appropriate resources regarding vital signs, frequency of follow-up visits, lab studies and reporting abnormalities to transplant center/primary care provider, signs/symptoms of rejections/infections, medications, etc, • Collects and reviews data pertinent to recipients' health and organ function per protocol and as needed in follow-up. Communicates lab data and diagnostic results to transplant physician/health care provider. Implements changes in drug/treatment therapy as ordered by transplant physicians. Arranges for consultations, diagnostic procedures, and hospitalization when indicated. Maintains communication with referring physician, • Monitors patient progress post-transplant, identifies complications and considers interventions with the transplant team. Collaborates with nursing staff, social workers, and other health care providers to establish and implement patient care plan according to current standards of care, • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the post-transplant phase, coordinating required care, • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management, • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement, • Four years nursing experience, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist., • Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases, • Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation., • Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable., • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee., • Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate., • Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms., • Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information., • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management., • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement., • Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities, • Ability to provide assistance to physicians in perioperative setting WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist., • Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases, • Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation., • Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable., • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee., • Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate., • Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms., • Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information., • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management., • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement., • Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities, • Ability to provide assistance to physicians in perioperative setting WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist., • Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases, • Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation., • Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable., • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee., • Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate., • Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms., • Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information., • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management., • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement., • Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities, • Ability to provide assistance to physicians in perioperative setting WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist., • Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases, • Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation., • Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable., • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee., • Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate., • Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms., • Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information., • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management., • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement., • Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities, • Ability to provide assistance to physicians in perioperative setting WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist., • Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases, • Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation., • Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable., • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee., • Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate., • Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms., • Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information., • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management., • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement., • Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities, • Ability to provide assistance to physicians in perioperative setting WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Post-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the peri-operative and post-transplant phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Post-Transplant Coordinator position interacts with all members of inter-professional transplant team to ensure coordination of care for the post-transplant patient and achievement of desired treatment outcomes. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers; reports pertinent patient care and family data in a comprehensive and unbiased manner; communicates patient's status; and maintains communication as needed post-transplant, • Uses therapeutic communication to establish a relationship with patients and families and communicates the plan of care. Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during pre-operative, hospital, and post-transplant phases. Discusses importance of recipient/family/caregiver's commitment to transplant medical and medication regimen and well-care, i.e., immunizations, mammography, pap smears, and colonoscopy, etc, • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Coordinates with interprofessional healthcare team, the evaluation process for potential transplant candidate. Contributes to meeting patient satisfaction measures., • Establishes mutual educational goals with patient and family/caregivers and provides education and appropriate resources regarding vital signs, frequency of follow-up visits, lab studies and reporting abnormalities to transplant center/primary care provider, signs/symptoms of rejections/infections, medications, etc, • Collects and reviews data pertinent to recipients' health and organ function per protocol and as needed in follow-up. Communicates lab data and diagnostic results to transplant physician/health care provider. Implements changes in drug/treatment therapy as ordered by transplant physicians. Arranges for consultations, diagnostic procedures, and hospitalization when indicated. Maintains communication with referring physician, • Monitors patient progress post-transplant, identifies complications and considers interventions with the transplant team. Collaborates with nursing staff, social workers, and other health care providers to establish and implement patient care plan according to current standards of care, • Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the post-transplant phase, coordinating required care, • Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management, • Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement, • Four years nursing experience, • Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status, • Presents a professional image at work and all work-related events, • Knowledgeable of OPTN/UNOS policies and listing requirements, CMS Conditions of Participation, • Participates in department donor awareness events, educational opportunities, and community activities WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Transplant Recovery Nurse position leads organ procurement services required for transplantation and manages the peri-operative phase of recipient transplantation. This position serves as a mentor and resources for team members. The Transplant Recovery Nurse position reviews cadaveric donor organ offers, assesses clinical diagnostics, and evaluates case details with transplant physicians to determine suitability which includes the dissemination of pertinent transplant case information, providing clinical guidance to other departments, and full coordination of the organ recovery and transplant events. This position will assist the physicians in caring for the needs of the patients using specialized clinical knowledge and skills and will provide support for patient and family during the wait for transplant. The Transplant Recovery Nurse position will lead the organ recovery process according to transplant center protocol which includes meeting the supply, equipment, and transportation needs of the transplant team to ensure an optimal recovery environment. In collaboration with the physicians, this position will implement appropriate organ and tissue-specific preservation as requested. The Transplant Recovery Nurse position coordinates and communicates with all members of the Organ Procurement Organization (OPO), Houston Methodist (HM) recovery and transplant teams, and recipient candidate and family to ensure proper management of the organ recovery and transplant events. PEOPLE ESSENTIAL FUNCTIONS • Coaches staff to use efficient and effective verbal, non-verbal and written communication to establish and maintain a team environment, and to include the patient and family as a part of the team. Applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional healthcare team members., • Functions as a mentor and resource and coaches staff which includes active listening and teaching, providing oversight for new employees. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives. Identifies staff development opportunities for professional growth of colleagues, to build confidence in skills, knowledge and abilities, providing coaching to meet identified goals. Anticipates the needs of the staff members and proactively offers assistance., • Serves as primary nurse in the organ recovery process by proactively reviewing and requesting additional information necessary for decision-making regarding organ acceptance/rejection according to transplant center protocol, ensuring supplies, equipment and transportation arrangements for organ recovery. Communicates with the physicians/surgeons to relay donor and/or recipient information accurately and timely to facilitate the transplant event., • Coordinates various activities and timing of the transplant event with procurement team and Organ Procurement Organization (OPO) by assessing capacity of transplant program, reviewing physician schedules, operating rooms and OPO. Identifies potential problems, communicating to physicians and identifying potential resolutions., • Facilitates admission/transfer of recipient for transplantation and oversees pre-operative process. Enters appropriate acceptance and denial codes via DonorNet in timely manner and alerts appropriate parties for any variances in allocation documentation immediately., • Ensures organs and tissues will be recovered, packaged, and transplanted to maximize utilization in accordance allocation sequencing to meet OPTN/UNOS regulations. Alerts appropriate parties for any variance., • Maintains CMS, OPTN, HIPAA regulatory compliance and required documentation throughout the recovery and transplant event including by not limited to logistics, procurement and transplant verification forms, HLA requests, HM required consents, organ donor disclosure, and recovery transplant reporting records and timely removal from the waitlist., • Participates in recipient waitlist management review forums and monitors appropriate communications affecting recipient's candidacy. Provide timely notifications at specified timepoints throughout recovery and transplant process and ensure thorough hand-offs to team members if required., • Maintains and submits accurate data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid to ensure proper department financial management, compliance with all governmental reporting requirements, and proper quality outcomes monitoring, meeting program financial measures for department including data requirements not limited to: units of service, recovery logistics tracking, recovery supply management, and UNOS TIEDI forms., • Identifies and presents areas for innovation, efficiency and improvement for department projects through participation in performance improvement projects, driving quality initiatives and process improvement. Provides staff and community education in the areas of transplant and organ donation. Participates in one or more department/hospital committees or subcommittees and facilitates the accomplishment of the goals of the committee. Participates in department donor awareness events, educational opportunities, and community activities., • Two years Transplant Coordinator experience LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • Magnet ANCC-recognized certification: OCN or CCTC or BMTCN or ICCAC-VADC or CPTC KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Skilled at managing complex caseload and ability to prioritize/triage multiple responsibilities with high level of critical thinking, • Extremely well-organized and detail oriented, self-directed, • Demonstrates continuous learning and growth, • Exhibits ability to timely remove transplant recipient from waitlist per OPTN/UNOS regulations, • Competent knowledge of, and compliance with, CMS Conditions of Participation and OPTN/UNOS policies and listing requirements, • Belongs to at least one professional organization as applicable WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional No, • May require travel within the Houston Metropolitan area Yes Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals., • Three years' experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years' experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) -- As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) -- As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) -- As required by department KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Oncology position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Oncology position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Oncology position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Oncology position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly., • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • Magnet - ANCC Recognized Certification KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional No, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Director Nursing position is responsible for the 24/7 management of the assigned nursing units and departments in terms of the quality of nursing care delivered, as well as for planning, organizing, leading and evaluating nursing services within area of specialty. This position provides leadership and oversight in the accomplishment of strategic and operational objectives of the Department of Nursing. The Director Nursing position provides strategic direction for nursing and business operations, responsible for establishing strategic and tactical plans for clinical services, new programs and human resource allocation. This position promotes a practice environment that empowers nurses to provide effective, compassionate, efficient and knowledgeable nursing care. The Director Nursing position works in cooperation with the Medical Staff to ensure regulations and accreditation standards are maintained. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS • Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives., • Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees., • Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators., • Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes., • Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed., • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred., • Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable., • Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety., • Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Remains current and proficient with regulatory requirements for the provision of clinical services. Translates the requirements into operations to ensure compliance. Uses automated systems to access, transmit and produce information., • Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness., • Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings., • Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate., • Three years experience in a clinical setting, two of those years with people management experience LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • Magnet-ANCC Recognized Leadership Certification within 1 year KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security, • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes, • Demonstrates highly effective communication skills-strong written communications and platform presentation abilities, • Ability to work effectively in a fast-paced environment, • Demonstrates flexibility and adaptability in the workplace, • Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership, • Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented, • Proficiency in spreadsheet, word processing, and presentation software, • Maintains a positive and supportive attitude and demeanor WORK ATTIRE • Uniform No, • Scrubs No, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Senior Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes the ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as departmental expert for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate. Additionally, this position serves as a resource and expert in performance improvement methodologies to clinical staff; conducts educational offerings to support training, mentoring, and precepting of team members; and conducts review, analysis, and integration of data in workflow design to support team, departmental and organizational mission and goals. PEOPLE ESSENTIAL FUNCTIONS • Promotes organization-wide understanding of overall quality and patient safety program and culture. Serves as an expert resource to all levels of the organization regarding quality improvement activities., • Proactively and effectively develops and maintains collaborative relationships with physicians, hospital leaders and staff. Serves as operational liaison to physicians and staff to support Care Management Performance Improvement (CMPI)/Project goals., • Facilitates a multidisciplinary approach to improve clinical processes and outcomes. Makes recommendations to key leadership for team strategies to achieve desired outcomes., • Serves as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements., • Facilitates timely and effective resolutions of patient care process issues. Uses performance improvement methodologies in the development of performance improvement/patient safety initiatives and coordinates teams as needed to drive change towards desired outcomes. Monitors compliance with clinical protocols, pathways and evidence-based care along the continuum for various hospital patient populations., • Facilitates a multi-disciplinary approach to improve clinical process and outcomes. Monitors and evaluates clinical performance of CMPI and Project efforts using defined metrics and desired outcomes. Makes recommendations to key leadership for team strategies to achieve desired outcomes., • Abstracts pertinent information and enters into department databases using standardized methods and processes. Routinely performs discrepancy management activities to maintain data integrity. Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information. Monitors trends and provides feedback. Creates and presents executive summaries as needed to various audiences to drive change., • Identifies and recommends opportunities for improvement in accordance with hospital leadership., • Assists in the development of long-term tactics and strategies to improve operational processes., • Bachelor's degree in nursing, • Four years of experience in direct patient care activities in a hospital setting, • Three years of experience in Hospital Quality Improvement, • Two years of progressive leadership experience LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • Certification: CPHQ, CPPS, or CPSO within 18 months KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools), • Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement, • Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership, • Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results, • Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes, • Computer skills to include Excel, Word, and PowerPoint, • Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement, • Ability to work independently and interdependently WORK ATTIRE • Uniform No, • Scrubs No, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Labor & Delivery position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Labor & Delivery position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Labor & Delivery position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Labor & Delivery position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly., • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) within 4 months AND, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) within 4 months AND, • FHMC - Fetal Heart Monitoring Cert Int, Adv, or Instructor (AWHONN) within 4 months KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional No, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals., • Three years' experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years' experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) -- As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) -- As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) -- As required by department KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Lactation Support Consultant position functions at the Proficient level according to Benner's model of clinical practice and is responsible for women's services patient educational needs to include breast feeding support under the general supervision of the Nurse Director. In addition to functioning as a staff nurse as needed, this position provides professional patient nursing care to a diverse patient population and is considered an expert in a specialty. In collaboration with the Nurse Director, Managers and Charge Nurses, the Lactation Support Consultant position is responsible for the quality of patient care through the provision of lactation support or education and the development of guidance for the caregivers who support the childbearing families learning needs. This position serves as a clinical resource for both unit and hospital staff and coordinates unit and hospital-wide education in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Utilizes strong knowledge base in lactation support or women's health to educate the patient in various settings, grief support as needed and the overall childbearing family's educational needs. Maintains an open line of communication with Nurse Director, Clinical Manager and Charge Nurses regarding actual or potential issues related to patient education/lactation., • Provides consultative support to the staff and physicians and serves as a problem solver. Provides clinical resource expertise to clinicians and providers. Collaborates to foster healthy relationships in the work environment such as mitigation of conflict., • Assesses patient's educational and/or lactation support needs and provides clinical support and resources to maternal patients across the entity and in the community., • Assesses for staff educational needs, then plans, develops, and implements programs related to patient educational needs to include lactation. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching., • Role models highly developed assessment, clinical documentation, leadership and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes. Contributes to development of service line and hospital standards and guidelines., • Leads and supports ongoing initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety., • Models independent time management effectively and prioritization of daily tasks. Actively participates in the stewardship and efficient utilization of resources and needs including unit capital and operational budgets., • Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Functions willingly as a change agent, adapts to unexpected changes, converting ideas and plans into action., • Three years clinical experience in lactation support, mother/baby and/or patient educational activities/programs LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) AND, • Magnet ANCC-recognized certification in Women Services specialty: CLC, RNC-OB, RNC-MNN, IBCLC, RNC-NIC, CCNR(N), or NPS KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Ability to build evidence-based practice into the clinical setting, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • PALS - Pediatric Advanced Life Support or Instructor (AHA) -- if pediatric care within 4 months, • Magnet - ANCC Recognized Certification KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit's Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record WORK ATTIRE • Uniform Yes, • Scrubs Yes, • Business professional No, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION • Bachelor's degree or higher from an accredited school of Nursing WORK EXPERIENCE • Three years' experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years' experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals., • Three years experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years' experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) -- As required by department OR, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) -- As required by department OR, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) -- As required by department KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as department resource for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate. PEOPLE ESSENTIAL FUNCTIONS • Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients., • Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works collaboratively to achieve desired outcomes., • Serves as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements., • Maintains all programs to ensure compliance to accreditation standards and regulatory agency requirements. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Facilitates and leads process and performance improvement teams and initiatives. Participates in and facilitates unit-based and departmental process change activities. Evaluates the effectiveness and sustainability of process change initiatives and makes changes as necessary to achieve goals., • Tracks, analyzes, and uses data for trending and develops appropriate action plans and strategies in collaboration with clinicians and leadership. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Abstracts pertinent information and enters into department databases using standardized methods and processes to maintain data integrity. Routinely performs discrepancy management activities to maintain data integrity. Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information. Creates and presents executive summaries as needed to various audiences to drive change., • Supports improvement efforts for potential or actual quality of care/risk issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), or event review as needed. Supports leadership and staff with the development and implementation of process changes. Summarizes events and presents findings as needed. Facilitates system's design to hardwire patient safety processes., • Utilizes efficient and cost-effective work practices with department resource and supplies; provides recommendations to reduce expenses., • Identifies and recommends opportunities for improvement in accordance with hospital leadership., • Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required, • Bachelor's degree in is nursing preferred, • Four years of experience in clinical care activities in a hospital setting, • Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role preferred, • Two years of leadership experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • CPHQ - Certified Professional in Healthcare Quality (NAHQ) AND, • CPSO - Certified Patient Safety Officer (IBFCSM) AND, • CPPS - Certified Professional in Patient Safety (IHI) AND, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools), • Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement, • Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership, • Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results, • Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes, • Computer skills to include Excel, Word, and PowerPoint, • Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement, • Ability to work independently and interdependently WORK ATTIRE • Uniform No, • Scrubs No, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records.The RN PRN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly., • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Two years of registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support (AHA) AND, • Magnet - ANCC Recognized Certification (ANCC) -- in applicable specialty area KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional No, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as department resource for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate. PEOPLE ESSENTIAL FUNCTIONS • Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients., • Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works collaboratively to achieve desired outcomes., • Serves as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements., • Maintains all programs to ensure compliance to accreditation standards and regulatory agency requirements. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Facilitates and leads process and performance improvement teams and initiatives. Participates in and facilitates unit-based and departmental process change activities. Evaluates the effectiveness and sustainability of process change initiatives and makes changes as necessary to achieve goals., • Tracks, analyzes, and uses data for trending and develops appropriate action plans and strategies in collaboration with clinicians and leadership. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Abstracts pertinent information and enters into department databases using standardized methods and processes to maintain data integrity. Routinely performs discrepancy management activities to maintain data integrity. Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information. Creates and presents executive summaries as needed to various audiences to drive change., • Supports improvement efforts for potential or actual quality of care/risk issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), or event review as needed. Supports leadership and staff with the development and implementation of process changes. Summarizes events and presents findings as needed. Facilitates system's design to hardwire patient safety processes., • Utilizes efficient and cost-effective work practices with department resource and supplies; provides recommendations to reduce expenses., • Identifies and recommends opportunities for improvement in accordance with hospital leadership., • Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required, • Bachelor's degree in is nursing preferred, • Four years of experience in clinical care activities in a hospital setting, • Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role preferred, • Two years of leadership experience preferred LICENSES AND CERTIFICATIONS - REQUIRED, • CPHQ - Certified Professional in Healthcare Quality (NAHQ) AND, • CPSO - Certified Patient Safety Officer (IBFCSM) AND, • CPPS - Certified Professional in Patient Safety (IHI) AND, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools), • Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement, • Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership, • Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results, • Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes, • Computer skills to include Excel, Word, and PowerPoint, • Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement, • Ability to work independently and interdependently WORK ATTIRE • Uniform No, • Scrubs No, • Business professional Yes, • May require travel within the Houston Metropolitan area Yes Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Lactation Support Consultant position functions at the Proficient level according to Benner's model of clinical practice and is responsible for women's services patient educational needs to include breast feeding support under the general supervision of the Nurse Director. In addition to functioning as a staff nurse as needed, this position provides professional patient nursing care to a diverse patient population and is considered an expert in a specialty. In collaboration with the Nurse Director, Managers and Charge Nurses, the Lactation Support Consultant position is responsible for the quality of patient care through the provision of lactation support or education and the development of guidance for the caregivers who support the childbearing families learning needs. This position serves as a clinical resource for both unit and hospital staff and coordinates unit and hospital-wide education in partnership with management. PEOPLE ESSENTIAL FUNCTIONS • Utilizes strong knowledge base in lactation support or women's health to educate the patient in various settings, grief support as needed and the overall childbearing family's educational needs. Maintains an open line of communication with Nurse Director, Clinical Manager and Charge Nurses regarding actual or potential issues related to patient education/lactation., • Provides consultative support to the staff and physicians and serves as a problem solver. Provides clinical resource expertise to clinicians and providers. Collaborates to foster healthy relationships in the work environment such as mitigation of conflict., • Assesses patient's educational and/or lactation support needs and provides clinical support and resources to maternal patients across the entity and in the community., • Assesses for staff educational needs, then plans, develops, and implements programs related to patient educational needs to include lactation. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching., • Role models highly developed assessment, clinical documentation, leadership and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes. Contributes to development of service line and hospital standards and guidelines., • Leads and supports ongoing initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety., • Models independent time management effectively and prioritization of daily tasks. Actively participates in the stewardship and efficient utilization of resources and needs including unit capital and operational budgets., • Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Functions willingly as a change agent, adapts to unexpected changes, converting ideas and plans into action., • Three years clinical experience in lactation support, mother/baby and/or patient educational activities/programs LICENSES AND CERTIFICATIONS - REQUIRED, • RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND, • BLS - Basic Life Support or Instructor (AHA) AND, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) AND, • Magnet ANCC-recognized certification in Women Services specialty: CLC, RNC-OB, RNC-MNN, IBCLC, RNC-NIC, CCNR(N), or NPS KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Ability to build evidence-based practice into the clinical setting, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects WORK ATTIRE • Uniform No, • Scrubs Yes, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: • Superior practice settings, • High safety standards, • Professional development & nursing education, • Meaningful collaboration with physicians, • Bachelor of Science degree or higher from an accredited School of Nursing, • Twelve months registered nurse experience in a healthcare environment, • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements, • American Heart Association Basic Life Support (BLS) We are honest and ethical in all we say and do. We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. We hold ourselves accountable for our actions. We treat every individual as a person of worth, dignity and value. We strive to be the best at what we do and a model for others to emulate. • 358 operating beds, • 20 operating rooms, • 1,171 affiliated physicians, • 2,300 employees, • 21,717 inpatients, • 230,466 outpatients Nicole Twine, PhD, APRN, ACNP-BC, NE-BC Vice President & Chief Nursing Officer Houston Methodist Willowbrook Hospital "At Houston Methodist Willowbrook Hospital, we are a close-knit family committed to Leading Medicine in our community. I take a personal interest in meeting with all our new hires to ensure they have the resources they need to help drive our mission to provide unparalleled safety, quality, service and innovation to our patients and their families. We recognize our nursing staff as the backbone of our hospital and take every opportunity to reward their hard work and provide guidance for growth and development to advance their careers." About Houston Methodist Willowbrook Hospital Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress. Awards and Distinctions • AACN Silver Beacon Award - Medical ICU- American Association of Critical-Care Nurses (AACN), • Chest Pain Center Accreditation- Society of Chest Pain Centers, • ISO 9001 Certification- DNV GL, • Accredited Pulmonary Rehabilitation Program- American Association of Cardiovascular and Pulmonary Rehabilitation, • Breast Imaging Center of Excellence- American College of Radiology, • Recognized Diabetes Education Program- American Diabetes Association, • Magnet(R) Recognition- American Nurses Credentialing Center, • Gold Beacon Award for Excellence - Surgical ICU- American Association of Critical-Care Nurses (AACN), • Primary Stroke Center- The Joint Commission