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Job Description About this job: Are you warm, friendly, and enjoy helping seniors? We are seeking Helpers and caregivers for private, non-medical senior care in Wilmer, Texas. This role involves assisting with easy, everyday tasks and providing companionship. Ideal for gig workers looking for flexible, one-time tasks rather than full-time employment. We're expanding our job openings to include one-time tasks! For ultimate flexibility and same-day payment, you can get booked to help older adults with simple, everyday tasks like doing errands, a few hours of companionship, preparing a meal, or helping with their TV or computer. Hours: Part-time, full-time, temporary, long term Start Date: Flexible Pay rate: Set your own pay rate We're looking for helpers who can provide support for some or all of the following nonmedical senior care needs: • Companionship, • Light housekeeping, • Transportation/errands, • Basic assistance with TV, computers, or other devices, • Activities at home (e.g., board games, crafts, light gardening), • Attending events outside the home (e.g., religious services, community events, shopping), • Mobility assistance Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. We provide free background checks for all applicants and a free online profile so that you can continue to apply for new jobs in your area, as well as manage your clients, hours, and pay all from our easy-to-use, free mobile app, Herewith Pro. Once you've created your Herewith helpers profile, you get notified of new jobs posted in your area, and apply instantly with the tap of a button. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Learn more about Herewith at .

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like -Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for -Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: -Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, ___, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) $121,000 - $135,000 a yearPointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title Sr. Executive Vice President of SW Operations – Home Health, Hospice, Personal Care Services & Therapy Location: Flexible within the region (Texas, New Mexico, Indiana); regular travel across all service areas. Reports To: Chief Executive Officer Direct Reports: 4 Vice Presidents of Operations (one for Home Health, one for Hospice, one for Personal Care Services and one for Therapy) Position Summary The Sr. Executive Vice President, Southwest of Operations is a strategic, outcomes-driven executive responsible for the operational, clinical, financial, and regulatory performance of the company’s Home Health, Hospice, Personal Care Services and Therapy across Texas, New Mexico, and Indiana. This leader translates strategy into execution, ensures exceptional patient/family experience, drives referral growth, and sustains high-quality, compliant care while optimizing efficiency and profitability. The role stewards a $129M portfolio with a $55M expense base and leads four VP-level operators, fostering a cohesive, data-informed, high-performance culture. Scope & Scale • Annual Revenue: ~$129 million, • Expense Budget: ~$55 million, • Geography: Multi-state operations (TX, NM, IN) 1. Strategic Leadership & Growth • Own regional strategy and annual operating plans for all four service lines; align resources to meet revenue, margin, and patient care goals., • Develop market expansion plans (de novos, tuck-in acquisitions, service mix optimization) and integrated care pathways across Home Health, Hospice, Personal Care and Therapy., • Lead referral development (health systems, physicians, post-acute networks, payers, MCOs, ACOs) and strengthen value-based partnerships., • Build a unified brand experience across states and service lines. 2. Financial & P&L Management • Deliver the P&L: meet/exceed targets for revenue, EBITDA margin, cash flow, and cost containment., • Budget ownership for the $55M expense plan; drive disciplined labor productivity, visit utilization, supply, and overhead management., • Revenue cycle performance: improve DSO, AR aging, authorization turnaround, and payer mix; partner tightly with Finance & RCM., • Capital allocation: prioritize investments (technology, clinical programs, talent) using ROI and payback analyses. 3. Operational Excellence • Standardize operating model and SOPs for intake, scheduling, case management, visit planning, interdisciplinary team coordination, and transitions of care., • Throughput & capacity management: optimize staffing models, productivity benchmarks, and census growth; reduce avoidable cancellations and missed visits., • Continuous improvement using Lean/Six Sigma tools; drive cost-to-serve reduction and process reliability. 4. Clinical Quality & Compliance • Accountable for quality outcomes:, • Home Health: OASIS accuracy, Star Ratings, risk-adjusted readmission rates, timely initiation of care, HHVBP measures., • Hospice: CHAPS/family satisfaction, symptom management, live discharge rate, length of stay (LOS), and interdisciplinary plan-of-care adherence., • Personal Care Services: care plan compliance, caregiver reliability, service continuity, customer satisfaction., • Therapy: functional outcome improvement (e.g., mobility and ADL performance), patient engagement and visit adherence, timely evaluations and reassessments, documentation accuracy and compliance, and payer-driven utilization management., • Regulatory stewardship: ensure federal and state compliance (e.g., CMS Conditions of Participation), survey readiness, corrective action plans, and policy adherence across TX, NM, IN., • Clinical governance: partner with Chief Clinical Officer/Medical Directors on evidence-based protocols, high-risk case review, and clinical education. 5. Workforce & Culture • Lead and develop four VPs of Operations; set clear KPIs, cadence, and accountability., • Succession planning and leadership bench building across branch administrators, DONs/clinical leaders, and market directors., • Talent strategy: recruiting, retention, incentive design, competency development, and engagement—especially for field clinicians and caregivers., • Culture of safety and Just Culture principles; reinforce mission-driven, patient-centered values. 6. Customer & Stakeholder Management • Voice of patient & family: champion service excellence and rapid issue resolution., • External relationships: health systems, referral sources, payers, state agencies; represent the organization in market forums., • Community presence: foster partnerships with senior services, community groups, and hospice volunteer networks. 7. Data, Technology & Innovation • Run the business by the numbers: build dashboards for census, productivity, quality, financials, and regulatory metrics; adopt a weekly/monthly ops cadence., • Digital enablement: leverage EMR/EHR capabilities, mobile documentation, scheduling optimization, telehealth/remote monitoring as appropriate., • Analytics-driven decision making: segment performance by market/service line; conduct root-cause analyses and implement corrective actions. 8. Risk Management & Safety • Clinical risk mitigation: sentinel event review, infection control, medication safety, and after-hours escalation protocols., • Operational risk: disaster readiness, supply chain stability, cybersecurity awareness, and business continuity across three states. 9. Cross-State Regulatory Nuance • Navigate state-specific requirements in Texas, New Mexico, and Indiana (licensure, staffing, supervision rules, emergency preparedness, scope of practice, Medicaid/MCO contracts), ensuring policies and training reflect state-level variations. Success Metrics (KPIs) Financial & Growth • Home Health Star Rating ≥ 4.0; HHVBP composite improvements; OASIS audit accuracy; 30-day readmission rate reduction., • Hospice CHAPS ≥ 85th percentile; stable/appropriate LOS; live discharge within benchmarks; condition-of-participation survey outcomes (no condition-level deficiencies)., • Productivity (visits per clinician FTE), on-time start-of-care, scheduling efficiency, missed visit rate, visit utilization vs. care plan, branch survey readiness scores. People & Culture • Voluntary turnover; time-to-fill; leadership bench strength; engagement scores; safety incident rate. Competencies • Strategic Agility & Execution – turns strategy into measurable outcomes., • Financial Acumen – manages budgets, margins, and RCM drivers., • Clinical & Regulatory Literacy – ensures safe, compliant, high-quality care., • Operational Excellence – process discipline and continuous improvement., • Leadership & Talent Development – builds strong teams and culture., • Relationship Management – trust-based partnerships with referrers and payers., • Data-Driven Decision Making – uses analytics to guide action., • Change Leadership – leads integration, standardization, and transformation. Working Conditions & Travel • Frequent travel (40–60%) across TX, NM, IN to branches, referral sources, payers, and regulatory engagements. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status in accordance with applicable federal, state, and local laws. New Day Healthcare’s Purpose Statement • Commitment to what is right for patients and caregivers., • Upholding an open spirit and treating everyone with honor and kindness., • Understanding that investment returns are essential and reasonable., • Building a long-term business with mission and purpose., • Partnering with those that are not short-sighted parties (clinical, financial, strategic or acquaintances)., • Adhering to the management methods of Jesus Christ (moral, ethical, righteousness)., • Leadership that bases decisions on prayer, commitment and thoughtful conversation always exhibiting patience, honor and kindness., • Demonstrating a commitment to a culture in which care comes first and as leaders we find a way to accommodate financial obligations under the guidance of stewardship., • Commitment to care, quality, compliance and reason at-all-times. Requirements • 10–15+ years of progressive leadership in post-acute or home-based care (Home Health and Hospice required; Personal Care/Private Duty and Therapy strongly preferred)., • Proven multi-site, multi-state P&L ownership at $100M+ scale., • Deep knowledge of CMS Conditions of Participation, HHVBP, OASIS, CHAPS, survey processes, and payer contracting (Medicare, Medicaid, MCOs, commercial)., • Demonstrated success in referral growth, clinical quality improvement, productivity optimization, and margin expansion., • Strong command of RCM (authorizations, billing, collections, denial prevention) and operational analytics., • Master’s in Healthcare Administration, Business (MBA), or related discipline., • Clinical licensure (e.g., RN) beneficial., • Lean/Six Sigma certification., • Experience with EMR/EHR platforms used in home health/hospice; telehealth/remote monitoring programs., • Home Health and Hospice – Wellsky, • Personal Care Services – Vesta and Netsmart, • Therapy Services - Wellsky

Job Description About this job: Are you warm, friendly, and enjoy helping seniors? We are seeking Helpers and caregivers for private, non-medical senior care in Richardson, Texas. This role involves assisting with easy, everyday tasks and providing companionship. Ideal for gig workers looking for flexible, one-time tasks rather than full-time employment. We're expanding our job openings to include one-time tasks! For ultimate flexibility and same-day payment, you can get booked to help older adults with simple, everyday tasks like doing errands, a few hours of companionship, preparing a meal, or helping with their TV or computer. Hours: Part-time, full-time, temporary, long term Start Date: Flexible Pay rate: Set your own pay rate We're looking for helpers who can provide support for some or all of the following nonmedical senior care needs: • Companionship, • Light housekeeping, • Transportation/errands, • Basic assistance with TV, computers, or other devices, • Activities at home (e.g., board games, crafts, light gardening), • Attending events outside the home (e.g., religious services, community events, shopping), • Mobility assistance Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. We provide free background checks for all applicants and a free online profile so that you can continue to apply for new jobs in your area, as well as manage your clients, hours, and pay all from our easy-to-use, free mobile app, Herewith Pro. Once you've created your Herewith helpers profile, you get notified of new jobs posted in your area, and apply instantly with the tap of a button. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Learn more about Herewith at .

Job Description About this job: Are you warm, friendly, and enjoy helping seniors? We are seeking Helpers and caregivers for private, non-medical senior care in Irving, Texas. This role involves assisting with easy, everyday tasks and providing companionship. Ideal for gig workers looking for flexible, one-time tasks rather than full-time employment. Hours: Part-time, full-time, temporary, long term Coming soon: We're expanding our job openings to include one-time tasks! For ultimate flexibility and same-day payment, you can get booked to help older adults with simple, everyday tasks like doing errands, a few hours of companionship, preparing a meal, or helping with their TV or computer. Start Date: Flexible Pay rate: Set your own pay rate We're looking for helpers who can provide support for some or all of the following nonmedical senior care needs: • Companionship, • Light housekeeping, • Transportation/errands, • Basic assistance with TV, computers, or other devices, • Activities at home (e.g., board games, crafts, light gardening), • Attending events outside the home (e.g., religious services, community events, shopping), • Mobility assistance Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. We provide free background checks for all applicants and a free online profile so that you can continue to apply for new jobs in your area, as well as manage your clients, hours, and pay all from our easy-to-use, free mobile app, Herewith Pro. Once you've created your Herewith helpers profile, you get notified of new jobs posted in your area, and apply instantly with the tap of a button. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Learn more about Herewith at .

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: The Senior Product Manager (SNF Administration) is responsible for owning the strategy, roadmap, and execution of PointClickCare’s Skilled Nursing Facility Administration product suite, including Admissions, Utilization Management, Census, and Discharge workflows. This role leads cross-functional product delivery across clinical, operational, and financial domains, with a focus on improving administrative efficiency, regulatory compliance, and customer outcomes. The role also helps shape and deliver AI-enabled capabilities that support automation, decision support, and insights in a regulated healthcare environment. Key Duties and Responsibilities: -Product Strategy and Roadmap•Define and own the product vision and multi-year roadmap for SNF Administration and Census capabilities•Identify and prioritize opportunities aligned to customer needs, market trends, regulatory requirements, and business outcomes•Partner with leadership to align roadmap priorities with organizational strategy•AI and Data-Enabled Capabilities•Identify use cases where AI, automation, and analytics can improve administrative workflows, accuracy, and decision-making•Partner with engineering, data, and platform teams to deliver responsible AI-enabled features•Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards•Customer and Market Understanding•Serve as the voice of the customer by deeply understanding SNF administrative workflows and payer requirements•Gather and synthesize customer feedback, usage data, and market insights to inform product decisions•Validate product hypotheses through customer engagement and data analysis•Product Delivery and Execution•Define product requirements, epics, and user stories in collaboration with engineering and UX teams•Drive delivery from discovery through launch and adoption•Manage trade-offs across scope, quality, timing, and risk•Cross-Functional Collaboration•Collaborate with Engineering, UX, Data and Analytics, GTM, Professional Services, and Customer Success teams•Communicate priorities, progress, and outcomes to stakeholders and leadership•Influence decisions without direct authority through data and customer insight•Measurement and Adoption•Define success metrics and KPIs for product initiatives, including AI-enabled features•Partner with Analytics teams to measure outcomes beyond UI engagement, including efficiency, accuracy, and financial impact•Support adoption and continuous improvement post-launch Your Key Strengths: -5+Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space.•Proven experience owning complex products end-to-end•Experience delivering products that leverage data, analytics, automation, or AI•Strong understanding of how AI can be applied to enterprise software and operational workflows•Ability to translate business and customer needs into clear product requirements•Strong cross-functional leadership and stakeholder management skills•Experience working in Agile development environments•Excellent written and verbal communication skills•Bachelor’s degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required) •Experience in post-acute care, long-term care, or skilled nursing environments•Familiarity with healthcare data standards and interoperability, including interop standards such as HL7•Understanding of payer models such as PDPM and managed care•Experience partnering with data science or platform teams in regulated environments•Experience using analytics or AI-enabled tools to support product decision-making•Level Expectations with other Sr Product Managers •Independently owns a significant product area with minimal supervision $145,000 - $160,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $145,000 -$160,000 + 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Tech D-P3#LI-MG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: PointClickCare is looking for a Product Manager to join our Senior Care Product team. In this role, you'll own product strategy and execution for a portfolio of clinical and regulatory products used by over 30,000 provider organizations. You'll be expected to deeply understand the problem space, make strategic trade-offs, and drive product decisions that improve outcomes for both providers and residents. This is not a requirements-gathering role — you'll be accountable for product impact. We're looking for someone who can balance maintaining and improving established products with identifying opportunities to modernize and innovate, including leveraging AI and intelligent logic to transform how our customers work. Reporting to the Director, Product Management Key Duties and Responsibilities: • Own product strategy, roadmap, and execution for your portfolio of Senior Care products, • Drive product decisions grounded in customer insights, data, regulatory requirements, and business value — not just feature requests, • Partner closely with engineering teams to shape solutions and deliver outcomes, • Identify opportunities to modernize legacy products through AI, automation, and smarter workflows, • Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction, • Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders, • Manage products through the full development lifecycle — from discovery and strategy through delivery and iteration Your Key Strengths: • Bachelor's degree in Healthcare, Engineering, Business Administration, or related field, • 3+ years of product management experience, • Experience managing software products through the full development lifecycle, • Strong background in healthcare IT, clinical workflows, or regulatory systems, • Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority, • Comfort with technical concepts including APIs, integrations, and modern development practices, • Excellent communication skills — you can make complex topics clear for any audience Nice to haves: • Experience building or integrating AI/ML-powered product features, • Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long-term care workflows, • A track record of revitalizing or modernizing legacy products, • A bias toward product impact over process — you focus on outcomes, not just output$110,000 - $130,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $110,000 - $130,000 + 10% performance-based bonus and full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Periodic travel to Mississauga and/or Salt Lake City for onboarding, team events, and company meetings. You'll also travel to customer sites as needed to lead discovery sessions, participate in feedback discussions, and deepen your understanding of how our products are used in practice. #LI-MG1 #LI-Remote Tech C - P2 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. * Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases. * Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs). * Lead platform initiatives that improve data completeness, lineage, governance, and quality. * Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines. * Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute. * Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack. * Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations. * Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost. * 12-15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems. * 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents. * Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. * Deep understanding of healthcare data formats, ontologies, and regulatory contexts. * Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems. * Experience working with data governance, data catalogs, and stewardship * Experience working with clinical teams and navigating healthcare workflows. * Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields). * Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs. * Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences. * Highly autonomous leader comfortable driving multiteam initiatives without direct authority. * Obsessively focused on data quality, reliability, integrity, and endtoend lineage. * Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure. $170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare · Market leader: #1 EHR platform for long-term and post-acute care in North America · Massive data advantage: Decades of real-world insights from millions of resident journeys · Mission-driven: Our technology helps caregivers deliver better outcomes for seniors · Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship · Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout the Position We are seeking a compassionate and reliable Caregiver / Home Health Aide to provide dedicated, one-on-one care for our private client. The client is bedbound in a hospital bed and requires specialized assistance due to bilateral lower extremity contractures and a right upper extremity contracture. This is a full-time position with an immediate start. The ideal candidate will have previous experience caring for patients with limited mobility, strong attention to detail, and a genuine passion for improving quality of life for others. Key Responsibilities * Provide personal care support including: * Hourly diaper checks and diaper changes as needed * Full sponge baths twice weekly * Weekly hair washing and blow drying (no hair ties/clips used) * Daily skin care: apply lotion and barrier cream as directed * Dressing and grooming assistance * Assist with hydration * Maintain patient comfort and entertain TV (game shows, sitcoms), engage with spelling, flashcards, and workbooks * Complete light housekeeping tasks: * Sweep, vacuum, mop, dust * Wash dishes/load dishwasher * Complete laundry per care plan (sheets, blankets, pajamas, clothing) * Follow safety protocols: * Patient should not be transferred or moved out of bed without two caregivers present * Maintain respectful, patient-centered care at all times Qualifications * Previous experience as a Caregiver, Home Health Aide (HHA), Certified Nursing Assistant (CNA), or Personal Care Attendant (PCA) preferred * Experience with bedbound clients, incontinence care, and safe handling practices * Ability to follow a detailed care plan and household instructions * Compassion, patience, and reliability are essential * Must be able to lift, bend, and assist with physical care needs Why Join Us? * Full-time, stable schedule with immediate start * Work in a supportive, respectful home environment * Competitive pay * Meaningful opportunity to provide life-enhancing care for a single client SEO Keywords (built-in for job boards): Caregiver jobs, Home Health Aide jobs, CNA jobs, Personal Care Assistant, Full-Time Caregiver, Private Duty Caregiver, Immediate Hire Caregiver, Bedbound Care, Senior Care, In-Home Care, Patient Care Assistant, Companion Caregiver. Powered by JazzHR DflnkU2Ljd

Job DescriptionFull Job Description PRIMARY PURPOSE OF THE POSITION: • The Alternate Administrator is responsible for the overall operations, growth, and leadership of this home care agency business in achieving corporate goals and objectives. The Administrator assures an effective and efficient use of resources to maintain high-quality care and customer satisfaction., • Roles to perform within the Administrator position will include driving growth of the Agency, high - quality employee and caregiver hires, as well as continue growth of client acquisition and billable hours. Perform new prospect meetings, intakes. Build and maintain client relationships. Gather and organize account-related information and provide input on key customer opportunities, service line extensions. The Administrator position receives and processes referrals and inquiries, ensures proper staffing of all client cases, and works closely with the Agency team to ensure client satisfaction with services. When indicated, consults with the team and refers extraordinary problems/situations appropriately to upper management team. This position is responsible for maintaining and enhancing the agencys image through appropriate dress, and pleasant, charming, and helpful telephone manner, courteous interaction with all staff and visitors; and is responsible for appropriate verbal and behavioral interaction with all individuals that he/she comes in contact with. It also requires the ability to maintain documentation according to policies and procedures, and the ability to exercise independent judgment within Agency guidelines.Experience Required: Customer service, Service Industry, Healthcare - preferably private pay business model experience, Professional Business setting experience. PRINCIPAL ACCOUNTABILITIES: • Operations. Direct and coordinate the overall development and operational management of the Agency that is consistent with corporate objectives and maximizes resource utilization. Mid to High energy and pace for success. Resourcefulness. Prioritize the workload, shifting priorities to accommodate change and demand. Understand the importance of each task. Make timely, well-informed and appropriate decisions by examining all the relevant and available facts; explore alternatives and commit to action. Prepare managerial reports according to required timelines. Perform duties deemed appropriate by the management team., • Customer Service. Ensure the Agency upholds the standards of a high-quality provider through consistent delivery of high-quality care and exceptional customer service. Respond to on-call evening and weekend demands, as directed. Maintain on-call materials current with client information, instructions and directions, current roster of care and list of active direct care staff. Prepare and maintain the on-call log and client and employee records. Manage calls according to company policies. Process new client referrals. Maintain positive relationships with all clients and referral sources., • Leadership. Provide staff direction through general meetings, Daily Huddles, outlining clear expectations and accountabilities, daily, weekly, quarterly. Recruit/hire/supervise/counsel staff and conduct annual performance evaluations. Support change and speak positively about it with employees. Work toward high-quality decisions that achieve organizational goals. Provide timely and effective feedback to the senior management. Demonstrate dependability Maintain regular, predictable attendance, highly available. Mid to high energy to set the example. Ability to answer the phone, greet customers, prospects in an engaging way., • Performance. Mindful of Financials, such as expenditures, annual budget, profitability, P&L, Billable Hours, bill rates, pay rates. Develop relationships with vendors, business community & Referral Sources. Engage in constructive problem-solving and exploration of new ideas. Growth minded. Must also possess ability to schedule personnel for assignment while being aware of the impact of scheduling decisions on the revenues of the Agency and the clients invoice., • Compliance. Ensure regulatory standards and compliance. Maintain absolute confidentiality of all information pertaining to employees, clients and clients family members. Schedule interviews for potential employees, process applications and check references. Timely copying and filing of appropriate caregiver, new hire and client documentation. Organize and maintain file systems(policies & procedures, QAPI) in compliance with State of Texas Health Human Services Commission policies and regulations. Perform general clerical duties correspondence, copying, filing, and distribution occasionally handles incoming/outgoing mail. Maintains CEU requirements as defined by TX HHSC.ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY, • Provides clerical support to agency management and supervisory personnel., • Conducts client and caregiver onboarding, background and documentation as well as regular updating on both per compliance guidelines., • Prepares correspondence, reports, documents, and non-medical Plans of Care., • Schedules appointments for management staff and schedules meeting rooms., • Prepares updates to policies and procedures as needed for QUAPI., • Prepares statistical reports as needed., • Assists with the billing process., • Assists with data entry of schedules for billing and payroll., • Maintains current admission log, emergency contacts and emergency plans, and status updates., • Enters all new clients and caregivers into the computer system, education portals and payroll portals.SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED:, • Four-year degree preferred. Business Administration is preferred, or a two-year degree in B.A. or a related area., • Five years of experience in positions of increasing responsibility, preferably in private duty homecare or a private pay setting where customer service skills, client satisfaction are paramount., • Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook) applications, scheduling systems and other healthcare-industry related-software., • Excellent conceptual thinking skills with the capacity to analyze complex issues that are sensitive in nature. Accel in conflict resolution and solution implementation., • Must be Resourceful, • Ability to listen and communicate clearly, fluently, diplomatically both orally and in writing., • Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations., • Present a well-groomed image that reflects the professionalism of the business., • Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions., • Work independently and proactively with minimal direction and/or supervision., • Ability to generate goodwill for the Agency with clients, their family members and other referral sources. Demonstrate a strong commitment to client service excellence., • Ability to lawfully work in the U.S.PHYSICAL/ENVIRONMENTAL DEMANDS:, • Sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours., • Must be able to lift at least 50 lbs., • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met., • Must be able to properly operate office equipment., • Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the agency., • All of the above demands are subject to ADA requirements.Hours per week:, • 40-50+Job Type: Full-time Education: • Associate (Required)Experience:, • State compliance and survey experience (Preferred), • Customer service: 2 years (Preferred)License/Certification:, • Driver's License (Required)Work Location: One location

Job DescriptionWho We Are Always Best Care Senior Services – Dallas, TX is a private-pay home care agency that has proudly served the Dallas–Fort Worth metroplex for 17 years. We are committed to providing high-quality, reliable, and compassionate in-home care while delivering exceptional customer service to our clients and their families. Our team works collaboratively to ensure continuity of care, caregiver excellence, and client satisfaction at every stage of service. We strive to set the standard for home care in the metroplex through professionalism, accountability, and a client-first approach. Position Overview The Caregiver Support Specialist plays a key role in supporting both caregivers and clients by ensuring high-quality care delivery, caregiver readiness, and client satisfaction. This position focuses on caregiver supervision, ongoing training, care plan oversight, and proactive client follow-ups. The Caregiver Support Specialist works closely with scheduling, client success, and marketing teams to ensure the right caregiver is matched to each client based on skillset, experience, and personality. Key ResponsibilitiesCaregiver Support & Supervision * Provide ongoing supervision, support, and guidance to caregivers in the field * Conduct caregiver supervisory visits and performance check-ins * Provide retraining, coaching, and reinforcement of care standards as needed * Conduct caregiver introductions with clients at the start of services or when changes occur Client Care & Follow-Up * Complete new client follow-ups within 24–48 hours of start of care * Visit clients following hospitalization or changes in condition * Update, document, and maintain accurate client care plans in a clear, professional, and timely manner * Document observations, changes in condition, and care updates in accordance with agency standards Care Coordination & Collaboration * Partner with the scheduling team to ensure caregivers are appropriately assigned based on skillset, experience, and personality fit * Collaborate with the Client Success Specialist to support positive client outcomes * Work with the marketing team to assist with staffing new client shifts and relaying important care plan updates * Communicate care plan changes and important updates clearly across departments Schedule & Availability * Monday–Friday, 8:00 AM–5:00 PM * Flexibility in hours may be required based on company needs * One weekend per month required Qualifications * Minimum of 5 years of professional caregiving experience required * Prior caregiver supervisory or leadership experience preferred * Strong written communication skills required, with the ability to accurately document care plans, supervisory visit notes, and client updates * Strong verbal communication and interpersonal skills * Ability to work independently in the field and collaboratively with internal teams * Reliable transportation and ability to travel to client homes as needed What We’re Looking For * A caregiver-first mindset with a strong focus on quality and consistency of care * Someone who is organized, detail-oriented, and comfortable with documentation and written communication * A calm, professional presence when supporting caregivers and clients * A collaborative team player who values follow-through and accountability

Job Description About this job: Are you warm, friendly, and enjoy helping seniors? We are seeking Helpers and caregivers for private, non-medical senior care in Hutchins, Texas. This role involves assisting with easy, everyday tasks and providing companionship. Ideal for gig workers looking for flexible, one-time tasks rather than full-time employment. We're expanding our job openings to include one-time tasks! For ultimate flexibility and same-day payment, you can get booked to help older adults with simple, everyday tasks like doing errands, a few hours of companionship, preparing a meal, or helping with their TV or computer. Hours: Part-time, full-time, temporary, long term Start Date: Flexible Pay rate: Set your own pay rate We're looking for helpers who can provide support for some or all of the following nonmedical senior care needs: • Companionship, • Light housekeeping, • Transportation/errands, • Basic assistance with TV, computers, or other devices, • Activities at home (e.g., board games, crafts, light gardening), • Attending events outside the home (e.g., religious services, community events, shopping), • Mobility assistance Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. We provide free background checks for all applicants and a free online profile so that you can continue to apply for new jobs in your area, as well as manage your clients, hours, and pay all from our easy-to-use, free mobile app, Herewith Pro. Once you've created your Herewith helpers profile, you get notified of new jobs posted in your area, and apply instantly with the tap of a button. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Learn more about Herewith at .

Job DescriptionJob Title: Client Success Specialist – Home CareWho We Are Always Best Care Senior Services – Dallas, TX is a private-pay home care agency that has proudly served the Dallas–Fort Worth metroplex for 17 years. We are committed to providing high-quality, reliable, and compassionate in-home care while delivering exceptional customer service to our clients and their families. Our team works collaboratively to ensure continuity of care, caregiver excellence, and client satisfaction at every stage of service. We strive to set the standard for home care in the metroplex through professionalism, accountability, and a client-first approach. Position Overview The Client Success Specialist is responsible for maintaining exceptional client and family satisfaction throughout the lifecycle of care. This role serves as a primary point of contact for clients and their families, particularly during the initial start of services and periods of change, with ongoing communication maintained throughout the duration of care as needed. As a private-pay home care agency, we pride ourselves on delivering immaculate customer service, and this role is essential in ensuring that client expectations are met, concerns are addressed promptly, and care relationships are retained long-term. The Client Success Specialist works closely with the Caregiver Support Coordinator and Marketing team to ensure care delivery aligns with client expectations and that services evolve as client needs change. Key ResponsibilitiesClient & Family Communication * Serve as a primary point of contact for clients and families following the start of care * Conduct proactive outreach to clients and families to assess satisfaction and identify needs * Maintain frequent communication during the early stages of care to ensure a smooth transition * Provide ongoing support to families who request frequent updates, including daily communication when required Client Satisfaction & Retention * Address client and family concerns, complaints, and service issues in a professional, timely, and solution-oriented manner * Collaborate internally to resolve issues related to caregiver performance, care expectations, or service delivery * Work to retain clients by ensuring care plans, caregiver assignments, and service levels align with client expectations * Identify opportunities to enhance services, including increases in hours or additional care needs Care Coordination & Service Adjustments * Communicate client requests for increased service hours, schedule changes, or special care instructions to appropriate teams * Ensure caregiver instructions and client preferences are clearly documented and followed * Partner with the Caregiver Support Coordinator to support caregiver alignment with client expectations * Relay relevant client feedback and care updates to internal stakeholders Collaboration & Reporting * Work closely with the Marketing team to support new client onboarding and relationship building * Maintain accurate documentation of client communications, concerns, and resolutions * Identify trends in client feedback to support continuous improvement efforts Schedule & Availability * Monday–Friday, standard business hours * Flexibility may be required based on client needs and service demands Qualifications * Previous experience in client success, client relations, customer service, or care coordination preferred * Experience in home care, healthcare, or private-pay services strongly preferred * Strong verbal and written communication skills, including the ability to navigate complex or sensitive conversations * High emotional intelligence and ability to manage detailed and sometimes demanding client interactions * Strong problem-solving and conflict-resolution skills * Ability to work collaboratively across departments Salary $48,000 - $50,000 annually

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Job Posting Title: Senior Therapeutic Area Specialist, Cardiovascular Community - Dallas E, TX Therapeutic Area (TA): Cardiovascular Primary Location : Field - United States Primary Job Posting Location : Dallas E, TX At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference. Position Summary The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients." The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3. The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values." The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers. Key Responsibilities Portfolio Promotion * Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner. * Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients. * Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas. * Prepares and successfully implements comprehensive territory and account plans. * Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans. * Provides feedback on experience using these tools to leadership to enable continuous improvement. Fair & Balanced Scientific Dialogue * Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy. * Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label. * Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics. * Maintains a high level of working expertise on emerging data for approved indications. * Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. Cross-functional collaboration * Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs." * Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers. Complies with all laws, regulations, and policies that govern the conduct of BMS. Required Qualifications & Experience * Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse. * Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients. * Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx). * Experience in cardiovascular preferred. * Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals. * Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude." * Strong selling and promotional skills proven through a track record of performance. Key competencies desired Customer/commercial mindset * Demonstrated ability to drive business results. * Experience identifying, engaging, and cultivating credibility with customers across the patient care journey. * Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages. * Demonstrated resourcefulness and ability to connect with customers. Patient centricity * Understands the patient journey and experience. * Has a patient-focused mindset. Scientific Agility * Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. * Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data. * Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively. * Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs. * Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data. * Ability to use CE^3 to generate insights and do dynamic call planning. * Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs. * Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication. * Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals. * Ability to use the Medical on Call technology effectively. * Keeping up to date with technological advancements and changes. Teamwork/Enterprise mindset * Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans. * Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations. * Track record of balancing individual drive and collaborative attitude. * Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures. As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Field - United States - US: $124,090 - $150,370 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit . Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: * Health Coverage: Medical, pharmacy, dental, and vision care. * Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). * Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off * US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) * Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. *Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ () eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at . Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1601771 : Senior Therapeutic Area Specialist, Cardiovascular Community - Dallas E, TX Company: Bristol-Myers Squibb Req Number: R1601771 Updated: 2026-05-01 05:04:50.010 UTC Location: Dallas-TX Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

We are supportive, rewarding, professional and our goal is to hire caregivers who believe in providing genuine care and respect to the senior community and their families. Private caregivers are required to be on-time, professional, dressed appropriately, friendly and provide superior, compassionate

Welcome to the US Visa Sponsorship Program by Flint Healthcare, Inc.Please fill in your details so we can assess your fit and reach out to you for an interview should you qualify.We are seeking a compassionate, dependable, and motivated .In this role, you will provide essential hands-on care to

We are seeking a compassionate, dependable, and motivated.In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals.You will play a critical role in ensuring patient comfort, safety, and dignity while contributin

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