Transaction Processor
8 days ago
Rochester
Company Overview Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA” certification and serve more than 18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets. For more information about Daybright Financial, please visit our website: . We are currently seeking a full-time Transaction Processor to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team. On-site training is required for the first 6 months. Successful completion of training may result in hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more! Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow. Job Description The Transaction Processing Team is responsible for accurately entering and processing retirement plan transaction requests within the 403(b)/457 industry. This includes service provider form entry, as well as processing participant transactions such as distributions, loans, hardships, transfers, and other plan-related activities. Daily responsibilities also involve communicating with clients, participants, and advisors to resolve incomplete or incorrect information. Additional responsibilities may include answering telephone inquiries, imaging documents, and performing other administrative tasks as needed. Responsibilities • Review and enter data from source documents into designated systems with a high degree of accuracy., • Detail-oriented, with strong analytical skills to identify, verify, and input transaction information accurately., • Professional and courteous telephone manners, with the ability to address questions, provide policy and procedural details, and maintain participant confidentiality., • Ability to prioritize workload and manage multiple tasks simultaneously while meeting strict processing deadlines., • Ability to work independently within the scope of assigned responsibilities., • Strong verbal and written communication skills., • Prioritize inbound calls from Call Center as needed. Job Qualifications • Proficiency in Microsoft Outlook, Excel, and Word are required., • Must have strong communication and organizational skills along with attention to detail., • Working knowledge of file directory structure to be able to move, copy, and paste files., • Ability to work well under pressure and meet deadlines in a fast-paced environment., • Strong sense of urgency. Education And Experience • Minimum of 2 years’ work experience in the financial, pension, and/or retirement industry, required., • Associate or bachelor’s degree, preferred., • Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants., • Benefits administration experience a plus. Additional Competencies Mathematical Skills • Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division., • Ability to audit and cross reference data. Physical Demands • Ability to sit for extended periods, talk, listen, walk, grasp, type, and perform data entry., • Reasonable accommodations may be made to enable individuals with disabilities to perform, • essential functions. Work Environment • Office setting., • Work hours are 7:30 a.m. – 4:00 p.m., Monday through Friday, • Must have the ability to work independently under minimal supervision in a fast-paced, demanding environment.