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Grande Textiles is seeking a remote Accounting Receivable accountant for its new branch opening in the united state. A qualified individual must have proficient experience with Microsoft Excel and accounting software systems which are absolute requirement for this position. Strong communication, organizational, detail oriented and multitasking skills are essential. Job responsibilities: Accounts Payable duties include the reconciliation, coding, and making timely payment of vendor invoices. Other AP duties include reconciling credit card purchases, maintaining vendor records, year-end 1099 processing. Accounts Receivable duties include maintaining customer records, processing invoices and insuring payment within the terms of the contract. Other AR duties include sales & use tax reporting and various internal billing reports. Other duties include various general accounting tasks related to the position. Job Type: Full-time/Per Term Pay: $27.00 - $35.00 per hour Schedule: 8 hour shift Day shift Monday to Friday Experience: Sales and marketing (Preferred) Requirements: Strong data entry and typing skills Accounts Receivable/Collections Proficient in Microsoft Office products and related software Benefits Paid vacation and sick days Eight paid holidays Medical, dental, vision, life insurance, and a health savings account 401(k) with up to 6% matching Sign on Bonus Work Location: Remote
Benefits Pulled from the full job description 401(k) Disability insurance Employee discount Flexible spending account Health insurance Paid sick time Vision insurance Full job description Overview: Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid vacation Monthly discretionary bonus potential Responsibilities: Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style Assist the Executive Chef in the management of all back of house staff in a high-volume kitchen, including ongoing training, development, and follow up Achieve or exceed budgeted labor and other cost centers through proper planning and execution Assist in overseeing weekly and monthly inventories, and ordering of food and supplies Maintain sanitation procedures and organization of work area adhering to all OSHA regulations Qualifications: At least 2 years of Culinary Management experience in a full-service, high-volume dining establishment Strong knowledge and attention to detail on back of the house operations including staff supervision, inventory controls and food/labor cost, and product quality Strong communication, leadership, and conflict resolution skills Stable and progressive work history; Strong work ethic Graduate of an accredited culinary program is a plus
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment
IMMEDIATE HIREReceptionist/Marketing Assistant (Personal Assistant) Location: Yunikon Nail Bar, Pasadena, CA Job Type: Full-Time/Part-Time Compensation: Hourly Rate: $17-$21, negotiable after the first 4 weeks based on performance. Salary Position: $38,000-$70,000 (available for candidates willing to take on additional personal assistant duties). Perks: (For Full Time Position) Monthly $200 Store Credit towards Services, Health Insurance (After 90 Days of Probation) and many more DOE. Job Overview: Yunikon Nail Bar, a vibrant and modern nail salon located in the heart of Pasadena, is seeking a dynamic and versatile Receptionist/Marketing Assistant. This dual-role position is ideal for an individual who excels in customer service and has a flair for social media and online marketing. The ideal candidate will be a quick learner, self-motivated, and capable of wearing multiple hats in a fast-paced environment. Responsibilities: Greet and assist clients in a friendly and professional manner, and assist with customer relationship management for the store Manage appointments and maintain an organized front desk and cleanliness of the store. Develop and execute effective social media marketing strategies across platforms such as TikTok, Instagram, and Yelp to enhance the salon’s visibility and client engagement. Create engaging content, including posts, stories, and promotional materials. Managing all communication channels, handling scheduling for customers and nail technicians, assisting with HR process and training, Handling cashiers using square app. Monitor social media analytics to gauge the effectiveness of marketing campaigns and adjust strategies as needed. Address and troubleshoot customer issues, ensuring a high level of customer satisfaction. Assist with various administrative tasks and, if opting for the salaried position, personal assistant duties as required, and basic accounting skills needed. Maintain knowledge of the latest trends and products in the beauty industry. Requirements: Proximity to Pasadena, CA, for ease of commute, preferred. Proven experience in customer service and social media marketing. (Minimum 1 year experience) Availability to work weekends and maintain a flexible schedule. Excellent communication skills and a positive, professional demeanor. Strong attention to detail and ability to multitask effectively. Basic knowledge of the retail beauty industry. Manicurist or Cosmetology license preferred but not mandatory. Ability to quickly adapt to new technologies and marketing trends. Strong problem-solving skills and the capacity to handle customer issues with tact and patience. Please apply first to schedule an interview.
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
This role does not require experience as we will provide you with the tools and data to reach out to potential clients in order for you to be successful. If you are a self-starter, results-driven, and passionate individual, you have the potential to earn from $50-100k on your first year. Responsibilities: - Present the company to new clients - Identify client needs and suggest appropriate products/services - Retain existing client base through excellent customer service - Proactively seek business opportunities What we offer: - Uncapped Commission Pay starting at $300 - Mentoring with experienced professionals in a close-knit environment - Flexible schedule - Career opportunities - Work-sponsorship (if qualified)
Search Boost Pros is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for researching & recording new potential clients for the sales team to contact. Responsibilities: Manage a portfolio of client accounts Submit a new list of potential clients by 11:00 PM each night for a sales rep to call Identify opportunities to upsell and cross-sell products and services to clients Collaborate with cross-functional teams to ensure client needs are met Provide regular reports and updates to management Stay informed about industry trends and client competition
Company Description The Specialists Ltd. is a leading supplier of fabrication, graphics, and props for film & television, live theater & events, advertising & experiential marketing, art & architecture, and more. With over 40 years of experience, our team of talented artists, craftsmen, engineers, graphic designers, and programmers work together at our 60,000 square foot facility in Queens, New York. Our seamless integration of tradition and innovation means that we can deliver high-quality products at lightning speed for a fraction of the cost. Role Description This is a full-time on-site role for a Bookkeeper/Administrative Assistant at The Specialists Ltd. located in New York, NY. The Bookkeeper/Administrative Assistant will be responsible for day-to-day tasks such as handling accounts payable/receivable, collections, as well as offering support to other accounting functions. Responsibilities Proficient in QuickBooks Desktop & QuickBooks Online (QBO), BILL.com & Microsoft Office Verify and set up new vendors in accounting system. Verify the accuracy of payables and supporting documents, resolve any discrepancies, process vendor invoices. Maintain and monitor records of payables and make recommendations for prioritizing payments. Strong phone etiquette and communication skills to effectively interact with clients and customers. Coordinate with other departments on past-due accounts and submit invoices/ statements to customers. Administer collections methods and maintain cyclical communication with client accounting teams to assure effective cash in-flow process. Verify and record customer payments, deposits, and transactions. Maintain and distribute W-9’s, 1099’s, Vendor Setup Forms, Credit Applications Organize and maintain accurate records of receipts and other source documents to support credit card purchases. Perform cash and credit card reconciliations in the accounting system. Create monthly statements and reports for AP & AR- collections. Verify the accuracy of customer accounts and billing records. Recognize opportunities for process improvement across accounts payable & collections process. Practice routine standards of corporate accounting principles and procedures efficiently with prudence. Provide support with routine audits if/when required. Provide administrative support as needed. Ad hoc duties as required. Knowledge of bookkeeping and accounting principles Attention to detail and ability to multitask in a fast-paced environment Associate's degree in Accounting, Business Administration, or a related field preferred
Join Hand and Stone in Raising the Bar on Professionalism in Massage! With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised at 345 Mamaroneck Avenue, Mamaroneck NY 10543 wants to give massage therapists a healthy and healing environment to explore whichever paths are calling you. What We Offer Our Massage Therapists: - Our Culture - At the Mamaroneck Hand and Stone Massage and Facial Spa, we value diversity, inclusivity, and career longevity. Whether you’re drawn to the western modalities, the eastern modalities, or the training and education side of massage. We have something for all massage therapists! - Flexible Set Schedules – Our massage therapists have the flexibility of choosing their scheduled hours, and the peace of mind knowing our flexible membership model yields a low cancellation/no show rate percentage. - Professional and Safe Work Environment –As a member of the National Association of Spa Franchises, Hand and Stone has taken strives to reduce misconduct claims in the industry, promote professionalism and make massage therapy a safe, professional, and rewarding career. - All Supplies Provided – Basic lotions and oils, as well as CBD oil, Aromatherapy, contrast stones, bolsters, spa room amenities; towel warmers, adjustable lights/music/tables, and so much more! - Employee Discounts –We practice what you preach! Take advantage of our great services and product discounts. Plus, all Full Time Massage Therapists get one complimentary service each quarter. - Build your own team - Get paid to pick your teammates! With our Referral Bonus, you can help us build a team that is like-minded, engaged, and motivated. - Career Development and Training - Our Elite Massage Therapist Program helps our massage therapists build the skills to develop their knowledge in specialized modalities and professionalism. - Continuing Education - Each Hand and Stone massage therapist will receive 12 CE’s for taking our new employee training. Plus, many more courses are offered with FREE CE's to help you meet your minimum when it's time for your License Renewal. Hand and Stone Mamaroneck's massage therapists receive the support to expand their knowledge, professionalism, and career in any direction they choose. A Day In the Life of Our Massage Therapists: - Customize treatment plans based on individual clients. - Create an experience of peace and relaxation for members/guests/other spa professionals through a friendly and helpful approach. - Generate return clientele by promoting member referrals and memberships. - Help maintain professionalism and cleanliness of therapy rooms and common areas within the spa. Team Member Essentials: - Adhere to state licensing laws and regulations. - Carry personal liability insurance. - Able to communicate effectively with clients, spa management and staff. - Knowledge of Swedish Massage is essential. - Knowledge of other various modalities preferred (Neuromuscular, Myofascial, Trigger Point, Pre-Natal, Craniosacral, Reiki, Deep Tissue), but not required. Hand and Stone offers training in all modalities to our team members! - Understand and believe in the healing benefits of massage therapy and bodywork. Why Join Our Team: - At Hand Stone Mamaroneck, we truly are like a family! Our team respects each other and helps each other grow in their knowledge and skills. - We get together twice a year as a team to celebrate and relax. You definitely won't want to miss our annual party for the New Year and the annual Company Picnic. - We believe in getting your money into your hands as quickly as possible! Hand and Stone Mamaroneck employees are paid weekly, and all massage therapists can receive daily credit card tips directly to your bank account! - Convenience! You live near Mamaroneck! And if you don't, the Metro North is just 1 1/2 blocks away! Super easy commute! - Clients are waiting for you to join our team! As a membership-based spa we are fully booked every day. This provides you with consistency and predictability with regards to your income potential. - Steady, predictable income because our members consistently invest in their wellness goals. - Base pay, upgrade commission and tips combined that average $50-$75 per 50 minute "hands-on" session. - The break room is regularly stocked with sweet and savory snacks and sparkling water.
As an Assistant Brand Manager, your responsibilities are and not limited to include assisting in the development and implementation of brand strategies, conducting market research and analysis, collaborating with cross-functional teams, managing product launches and campaigns, monitoring brand performance, and maintaining brand integrity across all channels. Additionally, you may be involved in creating marketing collateral, managing social media accounts, and analyzing consumer feedback to optimize brand positioning. Strong communication, analytical, and project management skills are often required for this role.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
The Operations Manager PFS will manage the hospital Patient Accounting Business Office. This position is on site and responsible for facilitating daily operations of AR management, including coordination with hospital and organizational departments affecting billing processes as well as direct oversight of operational duties such as: billing, collections, cash posting and overall accounts receivable. This position is also responsible for managing and coordinating team efforts toward a specific service delivery function and provides coaching, feedback, and corrective action as needed, to service delivery team members. This role is also required to provide monitoring and achievement of service metrics as set by the organization. Responsibilities: - Recognize and solve user gaps in understanding of processes and collection aspects. Develops and/or implements bottom-up strategies to improve operational performance - Foster an environment that promotes teamwork and positive communications within the service area and department - Demonstrate importance of employee engagement by focusing on priority areas with meaningful action plans throughout the year - Work collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Establish and maintain effective working relationships with all stakeholders. Influence/negotiate with internal and external stakeholders to drive strategy execution - Contribute to the ongoing performance management, to include quality assurance, production and process improvement activities - Continually stays abreast of operational performance, identifies degradation in service levels and leads remediation of issues Qualifications: - 5+ years hospital revenue cycle experience - 1+ years management experience - Knowledge and understanding of transaction reconciliation and refund policy and procedures - Proficient with Microsoft office - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven effective communication skills, leadership, and customer orientation. Able to work with both onshore and offshore partners - Able to travel up to 10% Benefits: - Benefits package available - 401k plan
The company needs a performance-driven Customer Success Manager to join our team. The primary focus of this role is customer acquisition and retention. You will build relationships that strengthen and support the health of our company. Other tasks include updating information using our CRM software and proactively collecting feedback to increase our team’s success. Duties and Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts Work with customers to ensure they are leveraging effectively and finding value in our services Become an expert and educate customers on the use and benefits of our products Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes Maintain a revenue base by managing account retention and renewal Drive upgrade revenue through increased product adoption and increased usage Customer Success Requirements and Qualifications Bachelor’s degree in a relevant field Experience in account management or in a similar customer-facing role Familiar with customer success metrics and key performance indicators (KPIs) Knowledgeable about our product specifications Communication skills
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.