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Job Description Role Overview: About Us: Mtech Distributors is a leading nationwide provider of POS systems, payment processing solutions, ATM services, and back-office technology. We deliver white-glove service in a fast-paced, ever-evolving environment, supporting small businesses with best-in-class products like SuperSonic POS, Userve POS, and Figure POS. Position Overview: We’re seeking a full-time Technical Support Specialist to join our support team. This position is primarily based at our Brooklyn office, five days a week, with occasional field visits (1–2 days as needed) to assist with installations, training, and on-site support. No prior experience with our systems is necessary — we’ll provide full training. We’re seeking someone tech-savvy, reliable, and motivated, who can communicate clearly, solve problems with confidence, and bring positive energy to the team. What You’ll Do: Provide customer support via phone, chat, and email — acting as the front line of Mtech for our diverse client base. Troubleshoot POS systems, payment terminals, networking, and wiring issues. Configure basic networking settings (IP/static IPs, firewall adjustments, port forwarding, etc.). Assemble, test, and manage POS equipment and maintain organized inventory. Travel to client sites to install systems and train users (occasional light physical labor and ladder use required). Participate in occasional out-of-town, same-day-return service visits (travel expenses covered). What You Bring: Strong written and verbal communication skills. A friendly, patient, and problem-solving mindset. Basic understanding of IT concepts — IP addresses, routers, wiring, etc. Familiarity with Microsoft Excel. A valid driver’s license and reliable vehicle. Ability to lift up to 50 lbs. and perform light fieldwork as needed. Team-player attitude and a willingness to learn. Position Details: Job Type: Full-time Hours: Up to 40 per week (weekend rotation required) Location: Based in Brooklyn, NY – local travel required Benefits: Competitive pay Paid vacation time Year-end bonus Long-term growth opportunities Friendly, fast-paced work environment

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Part time position. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Full time position. The main objective would be to oversee operational duties of the shop. This would include organizing fridges, FIFO, ordering/receiving, writing prep lists. In addition to managing the shop you would be expected to assemble sandwiches in an efficient and clean work space when needed. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a lead cook/manager or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work full time hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $23-25/hour • Estimate of $150-$250 per week in tips, depending on seasonality

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality