Senior Program Supervisor (Interim Housing)
hace 29 días
Los Angeles
Job Description Title: Senior Program Supervisor, Interim Housing Division: Project 180 FLSA: Exempt Supervisor: Program Manager Pay Scale: $85,406.78-$104,698.88 annually Location: Crescent House The Organization SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD). The Program Interim Housing is a county-funded Department of Health Service (DHS) Office of Diversion and Reentry (ODR) program for individuals declared incompetent to stand trial. Instead of receiving services in a state hospital or locked facility, individuals are diverted to receive community based competency restoration. The Interim Housing program provides intensive, wraparound behavioral health services at 4 transitional housing sites. The Position The Interim Housing Senior Supervisor will manage service delivery for one large, 80 bed interim housing site, supervising a team of 5-10 site-based staff and 2 Program Supervisors. The position reports to the Interim Housing Program Manager and is responsible for leading their team to deliver high-quality service and program outcomes, coordinating day-to-day program operations with DHS/ODR and building stakeholders, and integrating local operations with all program policies and expectations. Essential Functions: Manage program staff to deliver high-quality service and program outcomes: • Hire, onboard, and train new staff, with support from Interim Housing Clinical Supervisor and Interim Housing Program Manager as appropriate., • Supervise direct reports to meet performance expectations. Provide regular coaching and feedback, collaborate on professional development goals, conduct annual performance reviews, implement disciplinary actions as needed, and perform administrative managerial duties., • Coach Supervisor(s) on your team to build strong management skills and achieve expected performance outcomes with their staff., • Monitor data on staff performance and site outcomes. Proactively identify and address issues to meet local program goals., • Help staff troubleshoot challenging client-service situations through weekly supervision, ad-hoc coaching, and direct intervention as needed., • Cultivate strong team culture and staff retention., • Ensure the interim housing site operates with a trauma informed & harm reduction framework, • Foster an inclusive environment for staff and clients, • Serve as the primary contact for external stakeholders for the site. Build and maintain strong working relationships with building owners, property management, and DHS/ODR staff., • Identify and resolve operational issues preventing effective and efficient service delivery, • Collaborate regularly with the Interim Housing Program Manager to report progress, escalate issues or concerns, and provide input into program policy decisions., • Facilitate effective collaboration decision making with a multidisciplinary treatment team, • Oversee team data quality and ensure staff compliance with data-management expectations, • Understand and ensure faithful implementation of all program policies, norms, and requirements, • Regular attendance required. Overtime, holiday or weekend work may be required., • Maintain and uphold Agency mission statement, values, policies, procedures, and principles, • Perform other duties as needed, • Track record of managing teams to achieve strong outcomes., • Strong Interpersonal skills, • Excellent communication skills, comfortable having difficult conversations, • Strong relationship building skills, centering racial equity, • Able to facilitate shared decision making across a multidisciplinary treatment team, • Proactive, takes initiative to solve problems, • Flexible and adaptive when things change, • Detail-oriented and organized, • Master’s degree in social work or mental health field from an accredited college or university, and valid license or registration with licensing body (i.e. the BBS)., • 1-2 years of supervising mental health or case management programs in a relevant context (forensic/court-based, county-operated mental health, or similar program)., • Experience working with culturally diverse populations., • Valid CA driver’s license, proof of insurance and own vehicle required., • Verification of Employment Eligibility and Background Check, • LPS Designation Senior Supervisor will directly manage a team of approximately 5-7 clinical staff, case management staff, and Supervisors. Senior Supervisor will not be responsible for clinical supervision. Environmental Conditions (Working Conditions) Supervisor will be based in an interim housing site and will need to perform job duties throughout the building as well as in the Project 180 office and in field settings. Physical Requirements The employee is expected to move about the interim housing site throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements. Mental Requirements The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines. Company DescriptionSSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of\r\ninstitutions and in their communities. Project 180 is a leader in the forensic treatment space, offering\r\nhigh-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our\r\nprograms span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).