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We're looking for enthusiastic Remote Customer Service Agent to support a range of customer service initiatives for a diverse portfolio of well-known clients. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by provi

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Providing high-quality, personalized support to customers at various

Role OverviewMercor is collaborating with a top-tier AI research group to model real-world claims workflows for property and casualty insurance. We are seeking experienced independent contractors—particularly claims adjusters, examiners, and investigators—to execute and evaluate a wide range of P&C insurance tasks. This project supports the development of AI systems capable of understanding, simulating, and automating complex insurance operations. It is a short-term, high-impact engagement ideal for professionals with strong technical and compliance knowledge. Key Responsibilities - Execute full-cycle claims tasks including FNOL intake, coverage verification, reserve setting, and liability determination - Simulate real-world workflows using structured tools and mock systems such as Guidewire ClaimCenter and Xactimate - Review and synthesize third-party documentation including police reports, medical records, and vendor estimates - Draft structured outputs such as coverage memos, repair estimates, and liability assessments - Identify inconsistencies or red flags in claim statements and documentation - Evaluate claim compliance, document regulatory deadlines, and assess communication quality - Flag fraud indicators and recommend SIU referrals where applicable - Document all work clearly for auditability and quality review Ideal Qualifications - 5+ years handling property, auto, bodily injury, or general liability claims - Familiarity with systems such as Guidewire, Duck Creek, Xactimate, Hyland OnBase, or FileNet - Deep understanding of coverage interpretation, state compliance standards, and claims file documentation - Experience reviewing third-party documentation (e.g., police reports, medical summaries, contractor estimates) - Strong written communication and analytical skills More About the Opportunity - Remote and asynchronous — control your own work schedule - Expected commitment: min 30 hours/week - Project duration: ~6 weeks Compensation & Contract Terms - $100-150/hour - Independent contractor arrangement - Paid weekly via Stripe Connect Application Process - Submit your resume followed by domain expertise interview and short form About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like insurance, law, engineering, and research partner with Mercor to shape the next era of AI

Administrative Assistant / Remote] - Anywhere in U.Competitive Pay - As a Data Entry Clerk you'll: Transfer data from various sources into the new database; Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security

Job Description Our Elite Home Pro's mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job Description Job Title: Field Service Technician ll Location: Multiple locations all over the state Duration: 3 months Contract Shift timings: (M-T) 6:00 PM - 3:30 AM Pay rate: $26.00/hr on w2 without benefits. Job Description • We are seeking a skilled and detail-oriented Workstation Setup Technician to assist with the installation and configuration of multiple thin client workstations. The technician will be responsible for setting up devices, ensuring connectivity, verifying functionality, and maintaining a clean and organized workspace., • Is this position remote or in person? 100% traveling, • What are the TOP 2 required skills that candidates must have? HW installation/configuration and Network cabling (install/pull), • What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) 6:00 PM - 3:30 AM, • How many overall years of experience should this person have? 2-5 Years Tech III level, • Do they need any specific certifications or education? Tech III or equivalent experience - formal cabling certification a plus - position requires cable pulls and termination through conduit., • How many miles per day will the contractor be driving? Varies - Nationwide (Transportation mode and distance will vary and require lodging., • What radius range should candidates be located from the job location? Can be located anywhere in the US, • What is the exact work location or city, state, or zip? Can be located anywhere in the US Key Responsibilities: Unpack, connect, and set up thin clients, monitors, keyboards, and mice. Verify power, network, and display connectivity for all workstations. Mount or position monitors as required. Label and cable-manage each workstation neatly. Perform basic functionality checks (login screen, network connectivity, peripheral response). Report any defective or missing components to the project coordinator. Ensure workstation layouts align with site standards or provided seating plans. Cleanup the area once the work is finished . Document workstation setup completion and obtain signoff from onsite contact. Required Skills and Experience: Proven experience in IT hardware setup or desktop support. Familiarity with thin client configuration and peripherals. Ability to troubleshoot basic hardware and connectivity issues. Strong attention to detail and organization skills. Excellent communication and reporting ability. 10:07 AM Call ended 17m 3s

Job DescriptionDescription: SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: • Employer-Contributed Health Benefits, • Employer-Contributed Dental & Vision Insurance, • Employer-Contributed Life Insurance, • 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible, • Flexible Spending Account (FSA) Health Care Program, • 30% Employee Discount at 13 Prime Steak in Clovis, CA, • 30% Employee Discount at Yolked Kitchen in Clovis, CA, • Employee Training and Certifications, • Paid Holidays - 10 Days, • Paid Sick Leave, • Paid Vacation Time, • Design, implement, and manage network systems including routers, switches, firewalls, and load balancers., • Monitor network performance and ensure high availability and reliability across client environments., • Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary., • Perform network maintenance and upgrades, including patches and firmware updates., • Develop and enforce network security policies, disaster recovery plans, and backup procedures., • Conduct regular network performance testing and generate detailed reports., • Collaborate with internal teams and vendors to optimize network services., • Provide technical support and guidance to clients and junior staff., • Stay current with emerging technologies and best practices., • Performs review audits of client’s current information systems., • Perform Disaster Recovery functions for supported end clients., • Perform Network and Security Audits., • Oversee and administer client’s network servers, network infrastructure, peripheral devices, and workstations., • Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms., • Ensure the integrity and security of enterprise data on host computers, multiple databases., • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information., • Utilize our organization’s monitoring software/hardware used in maintaining the client’s network infrastructure., • Deployment and installation of workstations, hardware and software at client locations., • Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above., • Bachelor’s degree in computer science, Information Technology, or related field., • 3–5 years of experience in network engineering, preferably in an MSP environment., • Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies., • Experience with firewalls, VPNs, SD-WAN, and network security principles., • Familiarity with cloud networking (AWS, Azure) and virtualization technologies., • Proficiency in network monitoring tools and remote management systems., • Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus., • Excellent communication and customer service skills., • Ability to work independently and participate in on-call rotations., • Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards., • Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law, • Ability to work independently and achieve high standards to meet multiple deadlines., • Explicitly proficient communicator, including writing, speaking, editing, proofreading., • Ability to work on small and large projects with great attention to detail., • Adept in developing and maintaining strong relationships with management, staff, vendors, and clients., • Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy., • Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations., • Interpersonal skills such as telephony skills, communication skills, active listening, and client-care., • Ability to multi-task and adapt to changes quickly., • Technical awareness: ability to match resources to technical issues appropriately., • Service awareness of all organization’s key IT services for which support is being provided., • Understanding of support tools, techniques, and how technology is used to provide IT services., • Scripting skills (PowerShell) for automation tasks., • Understanding and defining the 7 layers of OSI model., • Experience in SAN, Nas, ISCSI,RAID, • Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support., • Experience with VoIP systems and wireless networking., • Mail protector Migration and DNS configuration Skills., • Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.