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Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Turn Your Passion for Travel into a Career! About the Role Were looking for a remote Itinerary and Destination Specialist to help clients plan and book unforgettable travel experiences. From flights and hotels to cruises and tours, youll turn travel dreams into seamless journeys. What Youll Do * Consult with clients to understand travel goals and budgets * Book flights, accommodations, transportation, and activities * Share accurate info on destinations and travel requirements * Support clients before, during, and after their trip What Were Looking For * Experience in travel, hospitality, or customer service a plus * Strong communication and organizational skills * Tech-savvy with online booking tools * Authorized to work in the U.S. or select international locations Benefits * Flexible scheduling * 100% remote work * Exclusive industry discounts * Supportive team and growth opportunities Equal Opportunity Employer. Join us and help create stress-free, memorable travel experiences for clients worldwide.

Job Description A nationwide firm specializing in Facility Maintenance and Management services for multi-location companies is looking for a REMOTE Vendor Relations Recruiting Coordinator. This is a key recruiting role supporting the expansion of a nationwide vendor network. The Vendor Relations Recruiting Coordinator is responsible for identifying, sourcing, and initiating contact with qualified contractors across the U.S. The position plays a critical role in onboarding new vendors, managing ongoing communications, and ensuring compliance with all necessary requirements prior to activation. Success in this role requires strong communication, organization, and customer service skills, with a focus on high-volume outreach and consistent follow-up. The ideal candidate should have some facilities experience and be eager to start their career with a respected company. The position offers a salary of up to $22/hour to start with a ton of opportunity for growth. The company is looking to fill it as soon as possible, so please apply today Key Responsibilities: • Proactively source and recruit vendors across the U.S. through job boards, phone calls, email, and online searches, • Serve as the first point of contact for potential vendors and guide them through the onboarding process, • Maintain and update vendor profiles and compliance status within internal systems, • Collaborate with internal teams to fulfill vendor-related needs and resolve issues, • Ensure accurate collection and documentation of vendor onboarding materials, • Support the development and maintenance of a reliable, compliant contractor network, • Provide timely and professional follow-up to both prospective and newly onboarded vendors, • Meet established outreach and onboarding performance goals, • Troubleshoot application delays and escalate issues as needed, • Strong verbal and written communication skills, • Experience in recruiting, coordination, or customer service, • Excellent time management, attention to detail, and ability to follow through, • Capable of multitasking and adapting to shifting priorities, • Problem-solving mindset with a proactive approach, • Proficient in Microsoft Office (Outlook, Excel, Word), • Self-driven and accountable in a remote work setting Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Job DescriptionAbout Phorest Phorest is a leading global provider of innovative, cloud-based salon and medspa management solutions that help clients manage bookings, marketing, POS, and customer relationships. Trusted by thousands of businesses globally, Phorest is dedicated to providing tools that support the success and growth of our clients. We have gone from strength to strength in North America over the last few years and are quickly becoming the market leader in the premium space. The Opportunity We’re looking for a General Manager to lead our North America commercial operations. You will be responsible for driving strategic growth, operational excellence, and continuing to grow and develop our exceptional team while keeping our culture strong. This role is critical to our long-term trajectory in the fastest-growing region of our business. This is not a GTM or commercial-only role - it requires a well-rounded operator with cross-functional understanding, business acumen, and a passion for cultivating high-performing teams. This role reports directly to our President for the North America region, and works closely with the COO and global executive team. The Impact This is a unique opportunity to lead our fastest-growing region as we continue to scale globally. As General Manager, you will lead a high energy, established but growing team in identifying and building the infrastructure needed for scale. This will be a hands-on leadership role in addition to leading strategic planning for the region. You will be an enabler of the continued performance and growth of the region and your leadership will directly impact our customers, our people and the health of the North America business. You’ll collaborate closely with a talented and passionate team both in North America and globally and continue to foster a culture rooted in our values of Can-do attitude, Growth Mindset and Seirbhis go hIontach (excellent customer care, with a nod to our roots in Ireland). You’ll own the regional P&L and be a key driver of strategic, operational, and financial outcomes across the region. What You'll DoRegional Performance & Operations * Partner with the President of North America, to lead and manage the region ensuring delivery of targets and plan * Directly manage the Customer Operations group for North America enabling scale and efficiency for continued growth * Bring deep operational experience and knowledge to help the region to continue to build and enhance our approach to customer operations * Create a high performing organisation including setting clear expectations for each functional area, ensuring accountability and coaching and developing our people in line with our value, Growth Mindset * Foster alignment, collaboration and efficiency across all teams within NA and with international teams and functions * You will be empowered to make key operational decisions across teams, budgets, and priorities to drive performance and ensure the region meets its goals efficiently and effectively. Leadership * Role model what great leadership looks like in a high growth, culture oriented environment * Inspire, coach and develop the team and leaders * Demonstrate high quality, strategic and values aligned decision making * Prioritise and align the teams priorities to what is most important * Great communication skills with the ability to connect in a range of environments and audiences * Cultivate strong connections between local and global teams Expansion & Strategic Planning * Work closely with the Chief of Staff to translate strategic growth plans into operational roadmaps with clear owners, timelines, and success metrics to ensure plans are executed with discipline and consistency. * In collaboration with the President and other members of the leadership teams, develop and execute growth strategies across new markets, services, and products which may include assessing potential acquisitions * Lead market assessments and create actionable expansion roadmaps * Ensure resourcing is aligned with business objectives * As a key leader owning the North America P&L, stay close to the performance of the region and partner proactively and positively with Finance, People and other teams to ensure delivery to plan Continuous Improvement * Identify bottlenecks, introduce best practices, and scale processes * Run operational reviews and implement improvements to enhance customer outcomes Culture & Talent Development * Cultivate a high-performance culture of accountability, collaboration, and continuous learning * Support the development of leaders within the team, providing coaching and mentorship to ensure professional growth and leadership capability * Drive talent retention strategies and ensure that Phorest continues to attract, develop, and retain top talent in the region Reporting & Stakeholder Engagement * Provide transparent, data-driven updates to the President and other execs * Serve as the internal voice of North American operations to global leadership * Represent the region in global leadership forums and cross-functional planning sessions * Act as the integrator between strategy and execution – aligning teams around shared priorities and ensuring seamless cross-functional coordination to deliver results. Who You Are * 8–10+ years in senior leadership roles in SaaS, tech, or service-focused organizations operating at a global scale * You’ve likely worn many hats - whether in ops, finance, product, or enablement - and bring a systems thinker’s mindset to solving complex growth challenges * Strong operational and financial acumen – skilled in planning, resource optimization, market expansion, and measuring performance against KPIs * Excellent communicator and motivator, with demonstrated success building and leading high-performing, cross-functional teams – hiring thoughtfully, developing talent, and coaching others to do the best work of their careers * Entrepreneurial, proactive and strategic in your approach – you know what will really make the difference * You have vision and the ability to see ahead, as well as paint that for others. You have a talent for seeing around corners and anticipating what’s ahead before it becomes a challenge * You keep the customer at the heart of decisions and are motivated by delivering meaningful outcomes that solve real-world problems * High integrity, low ego, and a builder’s mindset – you're hands-on, humble, and driven to make things better Benefits ????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. ????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. ????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. ????We like to have fun, build camaraderie through regular social events. ????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. Hiring Location This is a remote position based in Eastern Time Zone, with travel. We are accepting applications from candidates in the following locations for this exciting opportunity: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description Title: Audience Services Manager Department: Audience Services Reports to: Director, Ticketing and Audience Services Direct Reports: Audience Services Supervisor, Leads, Representatives, and Associates Summary The Audience Services Manager leads a multi-channel Contact Center team responsible for providing guest service commensurate with the world-class performances that take place across our venues. The Audience Services Manager creates and sustains a high-performing, service-focused environment by ensuring that team members are equipped, motivated and supported as they address a wide range of guest needs. The Audience Services Manager advocates for guests by collecting and analyzing agent and guest input and by sharing actionable information and recommendations with Audience Services, Marketing and Development Leadership. This position is part of the Audience Services Management team and is expected to provide visible and effective leadership. The Manager is directly responsible for scheduling a team of 20–25 Leads, Representatives, and Associates to ensure adequate coverage and efficient operations. In collaboration with the Training Manager, the Audience Services Manager helps ensure that the team consistently meets service delivery goals. Additionally, the Manager plays a key role in developing and implementing programs designed to support and enhance overall performance. Essential Functions • Create and manage scheduling to ensure consistent and adequate staffing of multi-channel contact center in support of performances and customer services for all clients, • Provide day-to-day management of Audience Services team members that ensures compliance with performance and service goals, • Manage Audience Services project assignments including outbound service calls, performance reseating, subscription seating and other customer service projects, • Work with Training Manager to identify and implement necessary training and coaching, • Use data to inform scheduling and ensure that Audience Services meets its response standards, • Develop and implement programs to gather and report information about call content, guest friction points and other insights, • Develop and maintain positive, pragmatic working relationships with other Ensemble Arts Philly/ Philadelphia Orchestra departments., • Lead the Audience Services recruiting and hiring team for contact center team, • Implement all Audience Services-related policies and procedures, • Provide escalated customer service as needed, • Provide reports and data to leadership using existing tools and reports, • Take part in on-call rotation, • Other duties as assigned Education/Experience • Bachelor’s degree or relevant experience required, • A minimum of three to four years of demonstrated success in customer service management, with responsibilities that include hiring, scheduling, and performance oversight, • Experience working with diverse audiences and accessibility a plus Knowledge/Skills/Abilities • Commitment to team building, inclusion and service through empowerment, • A passion for and history of delivering exceptional customer service, • Proven ability to develop and maintain a work environment that delivers exceptional customer service with an entrepreneurial approach, • Strong interpersonal skills including the ability to work independently and with varied personalities across organizations, as well as in team settings, • Able to understand, analyze and interpret data, • Proficient in ticketing software (Tessitura preferred), • Ability to provide visible leadership and to establish a sense of pride and collaboration among all Audience Services staff, • Proficiency with Microsoft Office (Excel, Word, Power Point etc), • Current knowledge on all relevant industry trends and emerging technologies, • Ticketing software experience a plus, especially Tessitura Environment, Physical Demands, and Other Conditions • This role will primarily be performed in-person, supporting a team that works both remotely and on-site., • Audience Services team members may have the opportunity to work a combination of in-office and remote shifts. Remote work assignments may be offered following a successful probationary period. All team members are expected to work both in-office and remote shifts as scheduled., • A suitable remote work environment is required. This includes a quiet, distraction-free space that supports professional interactions by phone, email, and online chat., • Availability to work evenings, weekends, and holidays is required., • Work is primarily performed in an office environment. Application Requirements Resume and cover letter are required when applying for this position. Equal Opportunity Employer Statement The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Job Description POSITION SUMMARY Provide hands-on technical support leveraging automation and Microsoft 365 cloud technologies. Install, maintain, and troubleshoot desktops/laptops, peripherals, software, telecommunications equipment, and related services for office and field users. ESSENTIAL DUTIES AND RESPONSIBILITIES • Administer SharePoint Online (sites, permissions, content lifecycle)., • Deploy and configure laptops, desktops, phones, tablets, remote access, printers, and copiers; support imaging and onboarding/offboarding., • Create and manage users, groups, security, and access controls across network and Microsoft 365 services., • Perform software installations and upgrades via remote management tools; maintain patching and endpoint protection., • Configure and support network equipment (firewalls, LAN switches, Wi-Fi access points), preferably Cisco Meraki; assist with VPN/remote access., • Provide user training and new-hire orientation on devices, network access, and core applications., • Maintain systems and processes for files, databases, data security, backups, and disaster recovery., • Troubleshoot hardware/software issues proactively and reactively; document solutions and SOPs., • Monitor logs for firewall, anti-virus, and anti-spam; escalate security events as needed. EDUCATION, SKILLS & QUALIFICATIONS • Associate degree in computer systems or related field, or equivalent training/experience., • 3–5+ years of IT support/administration experience., • Experience with Microsoft 365 (Exchange Online, Teams, OneDrive, compliance policies), Defender/AV, anti-spam monitoring/mitigation, and Intune/Autopilot for endpoint lifecycle., • Solid knowledge of LAN/WAN, TCP/IP, Wi-Fi, and remote connectivity., • Familiarity with field/remote work setups, including device and network readiness., • Certifications in Microsoft 365/Azure or related technologies preferred., • Excellent communication and customer service skills; ability to train non-technical users., • Ability to remain in a stationary position for extended periods., • Occasional driving between sites (2–5 hours as needed)., • Lifting/moving of computer equipment as required., • Visual ability for data preparation/analysis and computer use; extensive reading.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.Location • This role is onsite in a hybrid capacity out of our office in Philadelphia, PA or Las Vegas, NV.Responsibilities:, • Technical Support Analyst will support our growing complex environment. This role will become intimate with the wide variety of systems and data. The role will provide a wide range of research, analysis, support, and assistance to customers on the front lines. Our technology ranges from state of the art web portals, software applications deployed at merchant locations, high transnational payment gateway, payment device troubleshooting, various tools and proxies, and point of sale integrations.Requirements, • Bachelor's Degree from an accredited university, • Experience of working in and around the Hospitality or Retail industry, • Experience of supporting, configuring or installing POS and PMS solutions (Micros, Opera, Aloha, InfoGenesis), • Experience in payments processing, financial services, • 2 - 4 years equivalent work experience which may include; help desk support, technical trouble shooting, problem solving, software support, • Participation in the 24/7 on call rotation, • Some travel may be required, • Technical support experience, including help desk, investigation and diagnostic skills, remote troubleshooting, walking customers through solutions, educating clients, following standard operating procedures, referencing and adding to a knowledge base., • Strong aptitude to learn quickly, both technical and business processes, • Strong and accurate listening skills, • Patience and Understanding

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs., • Benefits - We care about your well-being. This position is within the Office of Innovation & Technology (OIT), the central IT agency for the City of Philadelphia and assigned to the Department of Planning and Development’s (DPD) IT unit. DPD regularly engages with the public, city officials and a wide array of stakeholders to obtain input on the formulation of neighborhood, district and housing plans and to communicate the work of the department with the public. The Department of Planning and Development is made up of multiple divisions including Philadelphia City Planning Commission (PCPC), Philadelphia Historical Commission (PHC), Art Commission, Zoning Board of Adjustment (ZBA), Development Services, Division of Housing and Community Development (DHCD), and partners with the Philadelphia Housing Development Corporation (PHDC).. Job Description This is information technology work supporting the analysis and administration of local area networks and computing systems and performing the full scope of desktop installation, troubleshooting and maintenance for the housing agencies. The employee in this class administers and maintains assigned network domains and the deployment of desktop assets, and promotes the most efficient and optimal utilization of network and workstation technology for users. Providing user training and support related to network access, use of network or network problem resolution and ensuring that application software on file servers is current are significant aspects of the work. Work is performed under the general direction of the Information Technology Manager. Essential Functions • Administers core components of local area networks (LAN), including the creation and management of user accounts and groups, server backup and recovery processes, and the implementation of server changes and upgrades., • Troubleshoots network connectivity issues and participates in infrastructure projects such as server virtualization, system migrations, and network hardware upgrades to ensure secure and reliable system performance., • Responds to desktop support tickets submitted through the TeamDynamix service management system, ensuring timely resolution, accurate documentation, and follow-up on technical issues., • Deploys desktop and peripheral hardware, including the configuration, installation, and testing of workstations, printers, and software applications to meet user and departmental needs., • Manages the full desktop lifecycle, including procurement, deployment, maintenance, and decommissioning of hardware in accordance with City standards; serves as the primary contact for vendor repair and maintenance contracts., • Maintains and updates the IT asset inventory for the department, ensuring accurate tracking of all hardware, software, and network components., • Provides end-user technical support by diagnosing and resolving hardware and software issues; delivers one-on-one and group training sessions to improve user familiarity with applications and systems., • Investigates and documents support issues and resolutions, developing clear procedures and support documentation for repeatable solutions and user guidance., • Supports audiovisual and meeting technologies, including the setup and maintenance of hybrid and remote meeting tools used for Boards and Commissions, ensuring smooth operation and user access during live events., • Performs physical tasks related to IT support, including lifting and transporting equipment, pulling cable through ceilings and floors, and working in confined spaces as needed., • Collaborates with IT and business teams to ensure consistent and responsive technical support in alignment with departmental goals and service-level expectations., • Performs related duties as assigned to support departmental operations and technology initiatives., • Provides end-user technical support by diagnosing and resolving hardware and software issues; delivers one-on-one and group training sessions to improve user familiarity with applications and systems., • Investigates and documents support issues and resolutions, developing clear procedures and support documentation for repeatable solutions and user guidance., • Supports audiovisual and meeting technologies, including the setup and maintenance of hybrid and remote meeting tools used for Boards and Commissions, ensuring smooth operation and user access during live events., • Performs physical tasks related to IT support, including lifting and transporting equipment, pulling cable through ceilings and floors, and working in confined spaces as needed., • Collaborates with IT and business teams to ensure consistent and responsive technical support in alignment with departmental goals and service-level expectations. Knowledge of: • Principles, operation, and capabilities of desktop and networked computing environments, including personal computers, laptops, printers, and other peripheral devices., • Industry-standard practices for the installation, configuration, and maintenance of hardware and software in a workstation and server environment., • The functionality, configuration, and integration of desktop operating systems (e.g., Windows, macOS) and host-based operating systems in both local and domain-based environments., • Service management systems such as TeamDynamix for tracking, responding to, and documenting technical support tickets., • Techniques and best practices for diagnosing and troubleshooting hardware, software, and network connectivity issues., • Methods and tools used for imaging, deploying, and maintaining desktop devices across their full lifecycle., • Principles and practices for network administration, including account management, file permissions, print services, and basic network protocols (TCP/IP, DHCP, DNS)., • Concepts of network and workstation security, including endpoint protection, encryption, and access control., • Audio/visual hardware and conferencing tools (e.g., Zoom, Teams, microphones, projectors) used to support hybrid and remote meetings., • Procedures for maintaining IT asset inventory and coordinating vendor-supported repairs and warranties., • Cable management, structured cabling, and safe handling of electrical/IT infrastructure in office settings., • Deliver responsive and customer-focused technical support to a diverse user base with varying technical skill levels., • Respond effectively to service requests and incidents via a ticketing system, documenting resolutions and escalating issues when appropriate., • Train and assist users in accessing systems, using applications, and understanding network resources., • Prioritize and manage multiple technical tasks efficiently, meeting deadlines and service-level expectations., • Read and interpret technical documentation, system manuals, and hardware specifications., • Troubleshoot and resolve desktop, network, and peripheral device issues independently and collaboratively., • Configure and maintain user workstations and devices within a domain-joined, managed environment., • Collaborate effectively with team members, vendors, and other IT departments to resolve technical problems and coordinate deployments., • Evaluate hardware and software products for compatibility, performance, and alignment with department standards., • Perform physical duties such as lifting and carrying IT equipment, pulling cables, and working in tight or elevated spaces as needed., • Support and facilitate hybrid and remote public meetings, including live technical assistance and AV system setup.Qualifications Education: • Completion of a bachelor’s degree with major coursework in Computer Science, Decision Science, Information Science, or a closely related field., • Experience:, • Two years of experience performing network technical support duties, including a full range of assignments from workstation hardware installation and maintenance to LAN/WAN support, such as installing, evaluating, troubleshooting, and maintaining network hardware and software., • Equivalency:, • Any equivalent combination of education, training, and experience determined to be acceptable by the Human Resources Office will be considered. This includes completion of an associate’s degree in computer science, Decision Science, Information Science, or a closely related field., • Additional Requirements:, • Must possess a valid Pennsylvania Driver’s License., • Must be able to lift at least 30 pounds., • Documentation of curriculum content or course descriptions from an accredited institution or training program must be provided to verify education and training. Additional Information Salary: $50k-$60k Important: To be considered, candidates must provide a cover letter and resume. All applications should include the following: • A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you’re interested in this position. We read every single one!, • Your resume or curriculum vitae., • Optionally, an online professional portfolio or public GitHub account. We won’t accept or review incomplete applications. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Support Desk Technician Tier 2 Why Work Here? At our company, your work will make an impact from day one. As a small and agile team, we offer meaningful responsibility early on and continuous opportunities to grow, no matter your role. Every day brings fresh challenges and the chance to build new skills in a collaborative, fast-paced environment. You'll work closely with leadership and key stakeholders, gaining visibility and influence across the organization. Our team is made up of dedicated, mission-driven professionals who care deeply about delivering exceptional results for our clients and supporting one another. Were committed to your development and success. We provide leadership and professional growth opportunities through industry-leading programs like IT Nation, along with other third-party training and support. You'll learn our systems, improve them, and bring value every day. About the role The Support Desk Technician (Tier 2) is a key member of our service delivery team, responsible for resolving complex technical issues, supporting escalations, and ensuring a seamless IT experience for our clients. This role requires a strong technical foundation in Microsoft 365, networking, and server administration, paired with exceptional communication skills and a client-first mindset. You'll troubleshoot advanced support tickets, mentor junior technicians, and contribute to documentation and process improvements. The ideal candidate is a proactive, solutions-driven professional who thrives in a fast-paced MSP environment and is committed to service excellence. What you'll do Technical Troubleshooting & Resolution: * Assess urgency and impact of each problem to ensure the appropriate resolution timeline is achieved * Triage all assigned tickets in a manner that matches urgency and impact to client organizations * Diagnose and resolve complex end-user issues related to desktops, laptops, printers, and mobile devices * Troubleshoot server and network-related issues (DNS, DHCP, VPN, Active Directory, etc.) * Troubleshoot escalated support tickets from a Tier 1 technician * Identify root causes and implement permanent fixes * Provide remote and occasional on-site support for critical issues Problem Escalation Support: * Provide technical assistance and mentorship to Tier 1 and junior technicians * Escalate issues to Tier 3 or engineering teams when necessary, with detailed documentation * Identify root causes of escalated issues and ensure SOPs are documented for repeat cases * Collaborate with project teams on migrations, upgrades, and deployments * Participate in team standups and knowledge-sharing sessions Project Execution: * Execute defined scopes of work based on engineering or service manager assignments * Provide status updates on assigned project tasks and collaborate closely with Project Managers, Engineers, and Service Managers * Identify risks or blockers during project execution and escalate appropriately Documentation & Continuous Improvement: * Maintain accurate and up-to-date documentation in ConnectWise, Hudu, and the knowledge base * Contribute to internal process improvements and standard operating procedures (SOPs) * Flag recurring issues and propose solutions to reduce repeat incidents Client Engagement: * Provide professional and empathetic communication to clients via phone, email, and ticketing systems * Ensure timely and accurate updates to clients on issue status and resolutions * Maintain customer satisfaction by meeting or exceeding SLAs and expectations for each problem you are navigating Qualifications Education & Technical Experience: * 5+ years of relevant hands-on IT support experience in a helpdesk, MSP, or technical support environment * Certifications such as CompTIA Network+/Security+, Microsoft AZ-104, Azure Administrator Associate, and Cisco CCNA a plus * ITIL Foundation 4 or higher * Strong knowledge of Microsoft 365, Azure AD, Exchange Online, SharePoint, Teams, and Intune * Proficient in troubleshooting Windows OS, servers, and networking issues (DNS, DHCP, VPN, VLANs, firewalls) * Familiarity with backup systems, EDR platforms, and RMM tools * Experience with ConnectWise Manage, Automate, ScreenConnect, or similar tools preferred Soft Skills: * Strong verbal and written communication skills * Ability to manage multiple tasks and prioritize in a fast-paced environment * Self-starter with a continuous learning mindset * Team player with mentoring capabilities * Highly organized, detail-oriented, and customer-service driven Work Schedule: * Covers the 8am5pm EST shift * Rotating On-Call shift: 5pm10pm (weekdays) and 8am5pm (weekends/holidays) to respond to after-hours emergency requests Work Location: * Hybrid role, reporting locally to company headquarters in Abington, PA for all scheduled shifts Compensation & Benefits: * Compensation commensurate with experience * Listed salary ranges apply to U.S. workers only * Medical, dental, vision & long-term disability insurances * Generous sick, vacation, and paid time off * SIMPLE IRA + match * Career development opportunities * Unlimited snacks & weekly paid lunches * Regular company outings * Community volunteer opportunities

Job Description American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia! These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience. RESPONSIBILITIES INCLUDE: • Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services., • Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc., • Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs., • Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc., • Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals., • Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary., • Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc., • Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.)., • Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement., • Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc., • Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution., • Associate's Degree in Business Administration or a related field or the equivalent experience required., • Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)

Job DescriptionRemote Travel Coordinator About Us Were a growing travel company passionate about helping clients create unforgettable journeys. Our team specializes in designing personalized trips, delivering exceptional service, and providing insider access to the best destinations and experiences around the world. Position Overview Were looking for a Remote Services Coordinator to assist clients with planning and booking travel experiences. This role is ideal for someone who enjoys working with people, solving problems, and curating memorable vacations all from a flexible, remote environment. Key Responsibilities • Consult with clients to understand their travel goals and preferences, • Research and arrange travel services including flights, hotels, cruises, tours, and rental cars, • Manage bookings through online platforms and supplier systems, • Provide responsive support and professional follow-up throughout the travel process, • Handle itinerary adjustments, cancellations, and special requests efficiently, • Strong communication and organizational skills, • Excellent customer service mindset with attention to detail, • Basic computer skills and ability to learn new systems, • Self-motivated, dependable, and adaptable, • 100% remote and flexible work schedule, • Opportunities for professional growth, • Exclusive access to travel discounts and perks, • Supportive and collaborative team environment

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring a Enterprise Account Client Manager to support a large logistics client in the Milwaukee,WI area. The Enterprise Account Client Manager (EACM) is responsible for the day-to-day operational management of an assigned client portfolio within Enterprise Accounts. RESPONSIBILITIES: • Act as the primary client contact for the assigned Enterprise Account; responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base; maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events, • Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items, • Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards, • Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, that employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently, • Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops, in coaching, developing, and training site staff to meet branch needs. Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership, • Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition, • Attend and actively participate in management meetings within region and at corporate, • Observe operations and make suggestions for improved efficiency as appropriate, including providing ideas and plans for growth and improvements within the assigned portfolio, branch, or companywide, • Frequent travel to sites within territory, depending on the needs of the business, up to 70% of the time to manage site operations and personnel inspections, • Actively participate in recruiting, hiring, and staffing of account leadership personnel, • Conduct risk and vulnerability assessments and provide expert advice on resolution of deficiencies; develop and implement resolutions, • Oversee business continuity operations; ensure emergency response plans are in place; develop and implement plans, • Maintain compliance with client requirements, • Review background submissions and submit applicants for badging, • Monitor SIDA and airport compliance, where applicable, • Ensure all required client training is being completed, • Maintain site-specific post orders/read files, • Review scheduling activity report (SAR) weekly to avoid payroll and invoicing errors, • Manage Remote CCTV Audit and client guard tour systems, • High school diploma or equivalent, or a minimum of five (5) years of work history in any field, • A minimum of three (3) years of security management experience, • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines, • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology, • Professional, articulate, and able to use good independent judgment and discretion, • Proven ability to maintain correspondence, discussions, and materials in strictest confidence, • Professional, articulate, and able to use good independent judgment and discretion, • Outstanding oral and written communication skills, • Bachelor's Degree in Criminal Justice, Business, or another related field, • Pay Rate:$ $70,000 to $85,000 per year, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-CW1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1432119

Job DescriptionAre you a visionary leader ready to redefine how insurance carriers, MGAs, and brokers operate? This is your chance to lead the charge in digital transformation, designing and selling complex, integrated solutions that blend AI-enabled services, cutting-edge technology, and business process management. Come Join ReSource Pro! Your Role...ReSource Pro is seeking a strategic and hands-on leader to head our Solutions Consulting team (Pre-Sales / Sales Engineering). The Senior Director, Integrated Solutions, US will be the strategic and hands-on leader for our Solutions Consulting (Pre-Sales) team, accountable for shaping how the firm presents value and wins transformative deals. This leader will guide the complex design of integrated client solutions that merge insurance technology platforms, AI-enabled services, and Business Process Management (BPM) to drive operations overhaul for carriers, MGAs, and brokers. Focused entirely on large strategic clients, the role requires an adept leader who can build and scale a world-class team of experts, ensuring our prospects experience the full power of our combined solutions—technology, operations, and services—delivered with clarity and maximum credibility. We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. In this role you will… • Lead high-stakes solution design and executive-level presentations for strategic clients. Conduct effective discovery, assemble subject matter experts, and lead client conversations to win deals. Establish methodologies for consistent, differentiated proposals involving technology-enabled services, process optimization, and digital transformation., • Partner with sales leaders to increase win rates and shorten sales cycles. Help clients navigate the evolving role of AI in insurance., • Lead a team of client-facing Solutions Architects who can translate client needs into configured, modular solutions. Develop, coach, and retain a high-performing team, defining talent needs to add skills and capacity. Foster a respectful, collaborative, and solution-oriented workplace culture., • Drive the design, development, and delivery of new insurance technology and BPM service offerings, ensuring client needs shape product roadmaps. Partner with Product, • Development and Service Delivery to translate client opportunities into scalable, market-ready solutions. Maintain active stakeholder ownership beyond the contract stage to ensure solutions sold are aligned with solutions delivered.What you need to be successful…, • Experience: 15+ years of prior experience in sales and/or account management, preferably in insurance, BPO, or similar industries., • Leadership: 10+ years’ experience in leading and managing teams of people, • Bachelor's degree, • Travel <60%, • Proven Track Record: Demonstrated success driving measurable growth through pre-sales strategy, solution design, and client-facing leadership in insurance technology, AI, operations, or BPM services., • Strategic & Tactical Acumen: Ability to operate at both the strategic and tactical levels, exhibiting executive presence with the C-suite combined with hands-on involvement in shaping demos and proposals., • Industry Expertise: Deep understanding of B2B sales cycles in insurance or adjacent industries (carriers, MGAs, brokers)., • Innovation: Skilled at navigating the shifting solutions landscape influenced by AI and digital transformation., • Exceptional Communication: Able to present complex ideas with clarity, listen actively, and engage effectively across clients, executives, and teams. Your Benefits and Perks… • 100% paid employee health insurance available on Day 1, • Eligible for all medical, dental, and vision benefits on Day 1, • Remote positions are Internet stipend-eligible, • 401k with employer match, vested on Day 1, • HSA/FSA available, • Long Term and short-term disability employer-provided, • Generous PTO plan with paid holidays + floating holidays, • Development and growth opportunities, • Behavioral interview with Talent Acquisition, • Online talent assessment About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR Wh0EE68EWy