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Job DescriptionAdministrative Assistant (Affordable Housing) Location: East New York, Brooklyn, NY Pay: $20–$23/hour (based on experience) EqualAccess Talent is partnering with a women-owned, diversity-owned property management firm that has recently launched after years of experience with one of NYC’s most well-known affordable housing developers. This is a brand-new, on-site role supporting a Property Manager at a newly constructed building in East New York, Brooklyn. This is a fantastic entry-level opportunity for someone looking to build a long-term career in the affordable housing industry. Our client offers multiple upward career pathways for individuals who are ready to work hard and learn. Key Responsibilities: * Provide direct administrative support to the on-site Property Manager. * Handle a full range of office duties, including scheduling, filing, data entry, and document management. * Serve as a primary point of contact for tenant communications, responding professionally and promptly. * Assist with lease-up activities, compliance documentation, and resident services. * Coordinate with vendors, contractors, and internal staff to support daily operations. * Help organize and support community events and resident engagement initiatives. * Work in a fast-paced, multi-tasking environment and maintain high organizational standards. Qualifications: * Minimum of 1 year of office or administrative experience required. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). * Excellent communication and interpersonal skills with a customer-service focus. * Strong organizational skills and ability to manage multiple priorities. * Interest in affordable housing or property management is a plus. Why This Role: * Competitive hourly pay: $20–$23/hour. * Join a mission-driven, women-owned, diversity-owned company making an impact in NYC communities. * Opportunity to grow into roles in property management, compliance, and operations. * Be part of a supportive, growth-focused team.

Job Description Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary) FLSA Classification: Non-Exempt Job Location: Upper West Side, New York Reports to: Program Director/Assistant Program Director Hourly range: $27.47 - $32.96 We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with an individual that has been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients., • Perform other job-related functions, as assigned. Required Education and Experience: • BA/BS from an accredited school is required, preferably in a related field, such as social work, sociology or psychology; Master's degree from an accredited school is preferred., • Must have a valid Food Handler’s License, or the willingness and ability to obtain one within six (6) months of hire, is required., • One year of experience working with single adults impacted by poverty, chronic homelessness, mental illness, substance abuse, and/or medical issues is required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred., • Preferred: Knowledge of a mental health, substance using, or chronically homeless population. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Promesa Community Residence Assistant Director and Shift Supervisor, the Community Residence Aide (CRA) has the responsibility of providing residents with the highest quality care within a therapeutic environment. The CRA is responsible for a wide range of daily living and supportive tasks. This individual must demonstrate the knowledge and skills needed to provide appropriate care based on the assigned unit. This CRA will adhere to all policies, procedures and regulations set forth by New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTONS • Conduct intake assessment planning, service coordination, service provision, and discharge planning., • Provide assertiveness and self-advocacy training designed to promote residents’ ability to make life changes and increase self-awareness., • Assist residents with developing daily living skills., • Ensure seamless coordination between the program and primary health and clinical care teams., • Assist in record keeping, monitoring, storage and supervision associated with the self-administration of medication., • Manage incidents as needed while remaining calm and in compliance with the organization’s Incident Reporting Policy., • Assist with all mental health projects to meet the goals and objectives established by, and in accordance with, company policies, contracts and applicable laws and regulations., • Assist with skill development activities to help clients gain and utilize the skills necessary to undertake employment or pursue educational opportunity., • Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal., • Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.…, • Provide services to address the following areas: dressing, personal hygiene, grooming, selection and/or preparation of food, cleaning and washing clothes, maintenance of environment, budgeting and money management., • Ensure restorative services occur in a timely manner., • Ensure compliant documentation in charts and all other programmatic areas., • Associate Degree or higher required., • Significant desire to work with people struggling with a mental illness and to help them improve their lives., • Three (3) years of experience in Human Services or Behavioral Health preferred., • Positive attitude with excellent customer service skills., • Ability to work well within a team and to contribute positively., • Excellent documentation skills, ability to meet deadlines, and follow protocol. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionAdministrative Assistant – Affordable Housing OperationsBrooklyn, NY | $21.00–$23.00/hour | Full-Time (On-Site)Right Person. Right Seat. Right Results.About the Company EqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The company’s focus is on delivering high-quality service, resident support, and operational excellence. As the organization continues to expand, we are seeking an Administrative Assistant to help ensure efficient property operations and an outstanding resident experience. Position Summary The Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities. This position is ideal for a detail-oriented, organized, and professional individual who enjoys working in a community-focused environment and contributing to a positive resident experience. Key Responsibilities * Answer phones, greet visitors, and serve as the first point of contact for residents and vendors * Enter and update applications in the Mitchell-Lama automated waitlist system * Send out and track waitlist letters to maintain accurate applicant records * Process rent payments and prepare receipts as needed * Draft household composition and tenant correspondence letters * Create, update, and close maintenance work orders in property management software * Maintain organized filing systems, office supplies, and resident documentation * Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles * Schedule special services (e.g., exterminations, search and seal, bedbug treatments) * Coordinate move-in interviews and maintain appointment schedules Qualifications * 1+ year of administrative or office assistant experience (property management experience preferred) * Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) * Excellent communication, customer service, and time management skills * Highly organized and detail-oriented with strong multitasking abilities * Ability to handle confidential information with professionalism and discretion * High school diploma required; coursework or certification in business administration or real estate is a plus Location: Brooklyn, NY (Linden Plaza) Employment Type: Full-time Compensation: $21.00–$23.00/hour Why EqualAccess EqualAccess places professionals who want to make an impact—and then stays to help them grow. Every placement includes 6 months of post-hire coaching and professional development, ensuring long-term success and career advancement within the housing industry. Benefits (Offered by Employer) * Medical Insurance: Full premium paid for employee-only coverage (effective the 1st of the month following hire) * Dental & Vision Insurance: Affordable plan options * 401(k) Retirement Plan: Traditional and Roth options with employer match (up to 4%) * Life Insurance: Company-paid coverage for employees * Employee Assistance Program (EAP): Confidential support services * FinFit Financial Wellness: Resources for budgeting and planning * Paid Time Off: Starting at 120 hours per year, prorated by hire date * Paid Sick Leave: 56 hours annually * Paid Holidays: 12 per year * Volunteer Day: One paid day annually for community service * Tuition Reimbursement: Financial assistance for continued education * Annual Performance-Based Bonus

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job DescriptionAdministrative Assistant – Affordable Housing OperationsBronx, NY | $21.00–$23.00/hour | Full-Time (On-Site)Right Person. Right Seat. Right Results.About the Company EqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The company’s focus is on delivering high-quality service, resident support, and operational excellence. As the organization continues to expand, we are seeking an Administrative Assistant to help ensure efficient property operations and an outstanding resident experience. Position Summary The Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities. This position is ideal for a detail-oriented, organized, and professional individual who enjoys working in a community-focused environment and contributing to a positive resident experience. Key Responsibilities * Answer phones, greet visitors, and serve as the first point of contact for residents and vendors * Enter and update applications in the Mitchell-Lama automated waitlist system * Send out and track waitlist letters to maintain accurate applicant records * Process rent payments and prepare receipts as needed * Draft household composition and tenant correspondence letters * Create, update, and close maintenance work orders in property management software * Maintain organized filing systems, office supplies, and resident documentation * Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles * Schedule special services (e.g., exterminations, search and seal, bedbug treatments) * Coordinate move-in interviews and maintain appointment schedules Qualifications * 1+ year of administrative or office assistant experience (property management experience preferred) * Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) * Excellent communication, customer service, and time management skills * Highly organized and detail-oriented with strong multitasking abilities * Ability to handle confidential information with professionalism and discretion * High school diploma required; coursework or certification in business administration or real estate is a plus Location: Bronx, NY Employment Type: Full-time Compensation: $21.00–$23.00/hour Why EqualAccess EqualAccess places professionals who want to make an impact—and then stays to help them grow. Every placement includes 6 months of post-hire coaching and professional development, ensuring long-term success and career advancement within the housing industry. Benefits (Offered by Employer) * Medical Insurance: Full premium paid for employee-only coverage (effective the 1st of the month following hire) * Dental & Vision Insurance: Affordable plan options * 401(k) Retirement Plan: Traditional and Roth options with employer match (up to 4%) * Life Insurance: Company-paid coverage for employees * Employee Assistance Program (EAP): Confidential support services * FinFit Financial Wellness: Resources for budgeting and planning * Paid Time Off: Starting at 120 hours per year, prorated by hire date * Paid Sick Leave: 56 hours annually * Paid Holidays: 12 per year * Volunteer Day: One paid day annually for community service * Tuition Reimbursement: Financial assistance for continued education * Annual Performance-Based Bonus

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for performing office management, administrative and secretarial tasks in support of the compliance department, administrators and personnel, tasks and responsibilities associated with the agency programs. Provide support to programs regarding the agency Day Habilitation and Resident Habilitation billing standards, procedures and expectations. Performs a variety of complex, responsible, administrative and secretarial duties through frequent use of independent and supportive thought and judgment. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Compliance Specialist will include, but are not limited to the following: • Collaborate with program administrators across the agency., • Review residential weekly and monthly billing submittals., • Generate and submit weekly and monthly billing review summary., • Collaborate with program administrators to solve issues., • Oversee the tracking and monitoring of applicable program billing documents, including but not limited to Level of Care, Life Plans, and Staff Action Plans., • Train program administrators on policies and procedures regarding billing standards and regulations., • Maintain updated knowledge of all agency and government regulatory standards regarding Life Plans, Staff Action Plan and Care Coordination provided by Care Coordination Organizations., • Maintain knowledge of agency Medisked system functionality., • Support schedule of appointments for supervisors, exercising discretion administrator's time and in referring caller or visitor to another appropriate source of information of service., • Answers telephone and screens call for Compliance Department administrators and personnel., • Directs all relevant compliance situations, inquiries and questions to appropriate personnel., • Prepare memos, meeting minutes, etc. for Compliance Department administrator's review., • Oversees, maintains, and replenishes Compliance Department office supply and equipment inventory., • Receives, sorts and distributes Compliance Department incoming and outgoing mail and packages., • Establishes, maintains, revises and updates a filing system for Compliance Department administrators and personnel., • Performs photocopying and collating for Compliance Department administrators and personnel., • Work collaboratively with other Compliance Department staff., • Execute processes associated with Compliance Department meetings, including but not limited to, procurement of refreshments, scheduling and setting up meeting places or resources, notification of meeting attendees, cleanup activities etc., • Performs other related duties as requested. QUALIFICATIONS • Ability to read, write, speak, and understand English., • Good interpersonal skills are required in order to interact effectively with employees, co-workers, the people we support, and their families., • Excellent oral, written, and organizational skills., • Ability to work independently and collaboratively; and handle multiple tasks simultaneously., • Ability to analyze problems and determine corrective measures., • Willing to travel to all programs., • Bachelor's degree in human services, or related field preferred, but not required. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements: