FOOD & BEVERAGE MANAGER- HOTEL HOSPITALITY
hace 7 días
Simi Valley
Job Description Job Description – Food & Beverage Manager Reports To: General Manager Requirements • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred • 3–7+ years of experience in food & beverage, restaurant, or hotel operations management, • Strong leadership and team management experience in a high-volume hospitality environment, • Knowledge of food safety regulations, sanitation standards, and liquor laws, • Experience with budgeting, forecasting, inventory control, and cost management, • Proficiency with POS systems, scheduling software, and basic Microsoft Office applications, • Ability to work flexible schedules including nights, weekends, holidays, and peak event periods, • Strong communication, organizational, and problem-solving skills, • ServSafe Certification and Responsible Beverage Service Certification preferred or required based on local regulations General Responsibilities • Oversee all food and beverage operations within the hotel including restaurants, bars, room service, and banquet services, • Ensure exceptional guest experience through high standards of service, quality, and consistency, • Manage staffing, scheduling, training, and performance of all F&B team members, • Develop and enforce operational policies, procedures, and service standards, • Maintain profitability through effective cost control, budgeting, and revenue management, • Ensure compliance with all health, safety, sanitation, and alcohol service regulations, • Collaborate with executive leadership to support hotel goals and guest satisfaction Page Break Specific Responsibilities • Plan, organize, and supervise daily operations of all food and beverage outlets, • Recruit, hire, train, and evaluate restaurant, bar, banquet, and kitchen staff, • Develop staff training programs focused on service standards, safety, and product knowledge, • Monitor food quality, presentation, and service delivery across all F&B areas, • Create and manage departmental budgets, forecasts, and financial reports, • Control food, beverage, and labor costs to meet profitability targets, • Approve vendor contracts, pricing, and purchasing decisions in coordination with procurement, • Conduct regular inspections of restaurants, bars, kitchens, and banquet spaces to ensure compliance, • Address and resolve guest complaints and service issues in a timely and professional manner, • Collaborate with Executive Chef on menu development, pricing, and promotions, • Oversee inventory management, stock levels, and ordering procedures, • Ensure proper execution of banquet events, weddings, meetings, and special functions, • Implement and maintain health, safety, and sanitation standards across all outlets, • Analyze performance metrics and implement improvements to increase efficiency and revenue, • Coordinate with marketing teams on promotions, seasonal menus, and special events Optimum Attributes • Strong leadership presence with ability to motivate and develop teams, • Excellent organizational and multitasking abilities, • Financially minded with strong attention to cost control and profitability, • Guest-focused with a commitment to service excellence, • Calm and effective under pressure in high-volume environments, • Strong interpersonal and communication skills, • Detail-oriented with a high standard of operational excellence, • Ability to adapt and problem-solve quickly in dynamic situations Performance Standards • Consistently achieves or exceeds financial and operational targets, • Maintains high guest satisfaction scores across all F&B outlets, • Ensures compliance with all health, safety, and alcohol service regulations, • Demonstrates effective leadership through staff retention and performance Page Break • Maintains strong cost control for labor, food, and beverage expenses, • Ensures timely execution of service standards across all shifts and venues, • Resolves guest concerns promptly and professionally, • Maintains clean, safe, and well-organized F&B environments, • Delivers successful execution of banquets, events, and promotions Upholds brand standards and enhances overall hotel reputation.