Customer Service Representative (In-Store)
17 days ago
Fife
Job Description Emish Market, located in Fife, WA, is a Ukrainian grocery store offering a wide selection of imported goods from Ukraine and other European countries. We also feature a full-service café, bakery, and meat department, serving freshly made Ukrainian dishes, sweet pastries, and specialty meats, providing a unique shopping experience for our customers. We are currently seeking a courteous and solution-oriented Customer Service Representative to join our in-store team. The ideal candidate is a people-person who enjoys helping others, solving problems, and creating a positive shopping experience. If you thrive in a fast-paced retail environment and have a passion for community-centered service, we welcome your application. Work Schedule: Wednesday - Sunday, 11am - 7:30pm (with 30-minute lunch) Pay Range: starting $20 per hour and up depending on experience Benefits: • 1 hour of paid sick leave for every 40 hours worked, • $2 extra per hour worked on Sundays, • Greet customers and assist them with inquiries, returns, and general store navigation, • Resolve customer complaints in a calm, helpful manner, • Coordinate with store departments to address customer needs efficiently, • Maintain a clean and welcoming customer service area, • Restock promotional materials, forms, and customer service supplies, • Handle occasional cashier duties as needed, • Minimum 1 year of experience in customer service, retail, or a related field, • Strong communication, problem-solving, and interpersonal skills, • Friendly demeanor and professional appearance, • Ability to multitask and stay composed in busy situations, • Comfort using POS and basic computer systems, • Fluency in Ukrainian language is preferred but not required