Retail jobs in North Tonawanda, New York - Page 2Create job alerts

Job Description Job Title: Store Manager Department: Home Outlet Reports To: Regional Vice President Compensation: $55,000-70,000 base plus bonus opportunity Location: Tonawanda, New York General Description Manages a store engaged in selling discount building materials by performing the following duties: Essential Job Functions include the following, other activities may be assigned: • Operate as a “Working Manager.” A Working Manager is an individual that gets involved in the daily activities and performs any job duties necessary to keep the store operating at maximum efficiency., • Responsible for effectively training all partners at Home Outlet location in order to maximize profitability, control costs, and offer the best possible customer service., • Responsible for interviewing and hiring the best candidates to properly staff the store and help ensure the continued integrity and excellence of our Home Outlet division., • Continually exceed high levels of profitability and customer service while making certain the store is following all safety regulations, guidelines, and operating procedures. Job Duties must perform the following duties, as designated by the Store Manager, in order to achieve essential job functions, other duties may be assigned: Plans and prepares work schedules and assigns employees to specific duties. Coordinates, participates in, and supervises sales activity and sales promotion, merchandise display preparation and advertising, and taking inventories. Responsible for reconciling cash with sales receipts, keeping operating records, preparing daily record of transactions for Accounting Department, and performing work of other partners, as needed. Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices. Resolves customer complaints and answers inquiries. Locks and secures store. Supervisory Responsibilities Supervises 3-5 employees in the Home Outlet Store. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performance Behaviors To perform the job successfully, an individual should demonstrate the following performance behaviors: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality, and Effectively communicates with all partners. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Gives appropriate recognition to others. Managing People - Takes responsibility for activities of partners supervised; Makes self available to staff; Provides regular performance feedback; Develops partners' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Inventory software; Order processing systems; Payroll systems; Spreadsheet software and Word Processing software Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit and climb or balance. The employee must occasionally lift and/or move up to 80 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionCompany Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. Destination Monro – Your Career is Here! Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here. Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Salary Range: The range for this role is up to $75,000. This role is eligible for additional compensation and incentives. Pay will be based on experience level. Responsibilities: • Develop sales and technical teammates to produce a consistent 5-star Guest experience., • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry., • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty., • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services., • Provide direction and oversight to other technicians and assist where needed with services/repairs., • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates., • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses., • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory., • Audit courtesy inspections performed by teammates., • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition., • Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs., • Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions., • Attend to all guest needs in areas of sales, service, complaints, and adjustments., • Build guest relationships to maximize customer satisfaction, loyalty, and retention., • Assist teammates in conveying repair and service needs to guests., • Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures., • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules., • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc., • Perform other duties as assigned and required. Qualifications Qualifications: • High School Diploma or equivalent., • Demonstrated leadership experience in a retail/sales environment., • Proven ability to manage, drive and deliver financial results while controlling costs., • Ability to influence and motivate a team to achieve set goals and objectives., • Ability to problem solve, manage inventory, merchandising, and customer service., • Communications skills to effectively communicate with teammates and guests., • Complete all Monro required training with the guidelines and timing provided., • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments, • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports., • Business mentality with the drive to exceed established goals., • Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages., • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment., • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions., • Ability to effectively mentor, coach and develop teammates. This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Additional Information Benefits: • Performance-based incentives, • Paid vacation and holidays, • Reimbursement for ASE Certifications, • Reimbursement for State Inspection Licenses, where applicable, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental, • Employee Access Perks Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Do you love helping people get the most out of their adventures? We’re looking for an enthusiastic Retail Parts Orientation Specialist to join our team and be the friendly face that guides RV and boat owners through the exciting world of parts, accessories, and upgrades. In this hands-on, customer-focused role, you’ll educate new and returning owners on how to use, care for, and customize their equipment—so they can hit the road or water with confidence. This is a great opportunity for someone who enjoys blending teaching with sales, and takes pride in making every customer feel welcome and prepared. Plus, you’ll earn an hourly wage plus commission—so your passion and knowledge truly pay off! Customer Education & Orientation: • Provide personalized walkthroughs of parts and accessories for new RV and boat owners., • Demonstrate proper use, safety, and maintenance of essential products (e.g., water systems, leveling tools, towing equipment, electronics)., • Educate customers on product care, warranties, and maintenance schedules., • Recommend must-have and add-on parts based on customer needs, unit type, and lifestyle., • Upsell relevant accessories and seasonal items during the orientation process., • Assist customers in selecting compatible parts for upgrades, replacements, and customizations., • Coordinate with sales and service teams to prepare parts for unit delivery., • Work with the parts department to ensure availability of featured and recommended items., • Assist in merchandising displays and ensuring orientation kits are fully stocked., • Support in-store events, educational workshops, or customer Q&A sessions. Requirements:, • 1+ years of experience in RV, marine, powersports, or automotive parts sales or service., • Strong product knowledge and a passion for boating and camping lifestyles., • Experience teaching or demonstrating technical equipment is highly valued., • Excellent verbal communication, active listening, and customer service skills., • Confident working with customers one-on-one and in small group settings., • Basic computer skills and ability to use dealership or POS software., • Must be self-motivated, friendly, and comfortable suggesting solutions. Compensation & Benefits: • Hourly wage plus commission on eligible sales, • Employee discounts on parts and gear, • Paid training and product certifications, • Health, dental, and vision benefits, • Paid time off and holiday pay