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At a&bé we provide a bridal shopping experience brought to you by lovers of fashion and people! Behind every #aandbabe bride is a creative and genuine team member who loves connecting with and styling brides. We foster safe, fun environments for brides to be themselves and celebrate their love every step of the way. Our stylists are passionate about crafting unique customer experiences through authentic connection and exceptional service. Our people are at the heart of everything we do. Our workplaces are communities of like-minded, amazing people from an array of diverse backgrounds who build lasting friendships. We are proud to cultivate a culture of teamwork, fun, and inclusivity. At a&bé you will find the support needed to build a fulfilling career in a place where you are valued and celebrated as an individual. this could be your dream job if: • You are an energetic, people person. If you have a contagious smile, a positive outlook, and the ability to spark up a conversation with anyone, this is the job for you., • You can flip a problem on its head and create a solution with the energy of Leslie Knope. We’re looking for stylists who can be flexible and adapt in any situation, and make everyone who walks through our doors feel welcome., • You have a way with words and can hold a conversation with the ease of Lorelai Gilmore. You’ll be communicating with everyone from your fellow stylists, to brides, to designers, so strong verbal and written communication is a must., • You have a Monica Geller level of attention to detail. We take the best care of our brides and think through every little detail and anticipate their needs before they do., • You have Customer Service, Retail, or Sales Experience. Our stylists have a range of backgrounds from retail sales, to restaurant gigs, to fitness instructors! If you know how to connect with people and have a passion for delivering an above and beyond customer experience, we can teach you the bridal side., • You work hard/play hard with a Beyonce level of confidence and willingness to hype folks up. Our brand was built on the foundation of a Midwestern work ethic, and we love building dynamic teams of people with integrity and awesome multi-tasking skills. Self-starters need only apply., • You have an eye for design that could rival Anna Wintour. Our stylists are our designers biggest fans and need to be someone our brides can look to for style guidance and inspiration., • You have a Megan Rapinoe level of commitment to show up for your team. Our stylists have a team oriented outlook and are always looking out for each other. We each contribute to cultivating a supportive work environment., • Weekend availability. This is a must. Saturday is the day to find your dress and pop the bubbly so it is required of everyone we hire to work this day. We promise it is the most fun day in the store! a day in the life of an a&bé stylist: • Work one on one with brides to help them discover their wedding day style and say hell yes to the dress, • Build relationships with your brides through follow up from their first appointment to the wedding day, • Meet individual sales goals and a team selling mentality, • Man the phones, email inbox, and Instagram DM’s to make sure brides have all the info they need from us, • Receive shipments of brides’ dresses and inventory to make sure they are in tip-top shape, • Style the store, yourself, and your team in dresses and create original content for social media, • Follow up on orders, customization questions, and rush options for your brides, • Keep the store and office looking fresh give me the goods: • We are a growing brand with lots of opportunities and we actively promote from within, • We have a competitive commission structure plus hourly pay, • We offer health benefits for full and part-time employees with a company contribution, • We offer a 401(k) with company matching, • We have an awesome employee discount, • Our stores are beautiful, inspiring places to work, • We have a set schedule which means regular shifts and days off each week

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: This role will support our General Manager of Sales, with primary focus towards managing Field Events, Sales Events and Logistics as well as working alongside other administrative work. Responsibilities for this position include a can-do and positive attitude, strong inclination to own, willingness to take a leadership role within the team, propensity to think and plan ahead and manage time effectively, capacity to attend to the details while keeping the broader picture in mind, and ability to employ mechanisms to communicate information out to team members. In this role, you will: • Provide comprehensive support services to our General Managers Sales, ensuring outstanding communication, responsiveness, and execution., • Provide sophisticated Outlook inbox, task, and calendar management. Prioritize inquiries and requests, troubleshoot conflicts with little guidance, make judgements and take actions to ensure smooth day-to-day engagements and effective communications with others., • Coordinating closely with other Executive Assistants within the Zenoti community., • Work closely with each executive to keep them well informed of upcoming commitments and responsibilities. Anticipate needs in advance of meetings, conferences, etc. and follow up appropriately., • Prepare and edit documents as needed, including correspondence, memos, notes, presentations, reports, forms, spreadsheets, slide decks, etc. while maintaining confidentiality, both internally and externally., • Ensure well organized and up-to-date travel logistics, expense reports, contact lists, files/records, and other administrative needs., • Assist in other related duties as needed with the ability to continually learn new areas., • 5+ years executive support experience, including supporting senior executives;, • Excellent verbal and written communication skills. Ability to speak and write with professionalism and tact in a wide range of circumstances., • Judgement to make appropriate, informed decisions regarding priorities, time, and communication. Able to maintain a high level of integrity and discretion in handling confidential information., • Demonstrates sensitivity to diversity, equity, and inclusion., • Be part of an innovative company that is revolutionizing the wellness and beauty industry., • Work with a dynamic and diverse team that values collaboration, creativity, and growth., • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform., • Attractive compensation. Zenoti Pay Range$60,000—$85,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. Key Holder Just as a Guide leads travelers, sportsman, or tourists into unfamiliar or new territory, it will be your mission to lead your team to achieve new heights every day. A key holder at Filson is responsible for motivating, inspiring, and developing sales associates to provide a best-in-class customer experience, just as our founder did in 1897. This member of the management team is also responsible for executing operational standards, visual merchandising, and marketing events. Responsibilities: • Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge., • Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees, • Supports the Store manager with coaching, developing and conflict resolution within the entire team, • Observes and provides feedback to support members of staff in a culture of 360-degree communication., • Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly., • Supports marketing events and stories through in store promotion, clientele emails, and community outreach., • Prepares reports by collecting, analyzing, and summarizing information, • Ensures availability of merchandise and services by maintaining inventories., • Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency., • Protects employees and customers by providing a safe and clean store environment., • Manage customer service and selling to drive a performance culture., • Supports store operations by enforcing company programs, initiatives, policies and procedures., • Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within, • Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within, • Exceptional selling skills, customer service, and clientele, • Minimum of one year in a leadership role, • Experience using data to make informed decisions, • People development and growth experience, • Friendly and outgoing; service mentality, • Strong written and verbal communication skills, • PC based computer skills; with Word and Excel, • Ability to work weekends, holidays, and evenings., • Must have high school diploma or equivalent., • Able to lift and carry 30 pounds, as needed, • Able to reach overhead, as needed, • Able to pull clothing and luggage from shelves, • Able to bend, kneel, or stoop, • Must be able to stand for long periods of time Sampling of Total Rewards Program: • Compensation type: hourly, • Starting at $24.02 - $25.29 per hour, • Bonus eligibility:, • Potential monthly bonus based on store financial performance. See current bonus program for eligibility, • Employee hiring referral bonus, • Paid Time-off: (For FT status team members only), • Paid Corporate Holidays, • Paid Vacation days (accrued), • Paid Float days, • Benefits:, • Medical, dental & vision (For FT and PT Reg status team members only), • 401k with company match, • Employee assistance program (EAP), • Pet Insurance, • Merchandise discounts, • Complimentary employee bag after 90 days of employment Note: This job description is not meant to be all-inclusive. Team members may be required to perform other duties to meet the ongoing needs of the organization. Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. • Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time., • Control your time:Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping., • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer., • Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*, • 18+ years old** (21+ to deliver alcohol), • Any car, scooter, or bicycle (in select cities), • Driver's license number, • Social security number (only in the US), • Click “Sign UpApply Now” and complete the sign up process, • Download the DoorDash Dasher app *Subject to eligibility. **Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. • Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time., • Control your time:Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping., • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer., • Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*, • 18+ years old** (21+ to deliver alcohol), • Any car, scooter, or bicycle (in select cities), • Driver's license number, • Social security number (only in the US), • Click “Sign UpApply Now” and complete the sign up process, • Download the DoorDash Dasher app *Subject to eligibility. **Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. • Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time., • Control your time:Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping., • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer., • Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*, • 18+ years old** (21+ to deliver alcohol), • Any car, scooter, or bicycle (in select cities), • Driver's license number, • Social security number (only in the US), • Click “Sign UpApply Now” and complete the sign up process, • Download the DoorDash Dasher app *Subject to eligibility. **Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. • Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time., • Control your time:Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping., • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer., • Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*, • 18+ years old** (21+ to deliver alcohol), • Any car, scooter, or bicycle (in select cities), • Driver's license number, • Social security number (only in the US), • Click “Sign UpApply Now” and complete the sign up process, • Download the DoorDash Dasher app *Subject to eligibility. **Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Rush Commercial Construction, Inc. For more information about The Rush Companies, go to:. The Rush Companies is a fully integrated real estate organization delivering development, construction, and property management services throughout the Puget Sound region.

Job Description Location: Life as a Housekeeping Supervisor: • Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair., • Assist in controlling expenses and minimizing waste in all areas of housekeeping., • Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to LDHG standards., • Assist with deep cleaning projects and housekeeping staff during unanticipated rush periods., • Maintain required PARs of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis., • At least 3 years of progressive experience in a hotel or a related field; a 4-year college degree and at least 1 year of related experience, • Supervisory experience required, • Must be effective in handling problems in the workplace First, you will get to know the housekeeping team! From here, you will be working with the team to share your expertise on maintaining our housekeeping processes, standards, and procedures. As your work grows, you will play an important role in overall guest satisfaction. The perks working for us: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off for full AND part time associates, • Travel discounts at hotel partners and franchises around the world, • Participation in our Wellness program, • On-demand pay opportunities for instant pay between paychecks Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Job Posted by ApplicantPro

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What will I be doing? • Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure., • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative., • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure., • Drive thorough discovery of customer's business priorities and challenges; offer relevant introduction to Zenoti's products targeted to their individual business needs and challenges., • Be a strategic business partner for new customers, offering consultation and insight into the customer's market, industry, business model and opportunities regarding Zenoti systems., • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers., • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti., • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing., • Upsell additional Zenoti products and services to existing customers., • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff What skills do I need? • Experience in working with customers virtually. Some travel may be required., • Experience working with small to mid-level sized companies., • Self-motivated and goal oriented. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude., • Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers., • Organizational and time management skills, • 4-year bachelor's degree in business or any relevant discipline. MBA preferred., • 2+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments., • Knowledge of sales processes and adhering to such established processes., • Account management and 360 problem-solving., • Experience in or an understanding of the medspa, salon, fitness, and/or beauty & wellness industry a BIG PLUS! BenefitsAt Zenoti, we believe that when people feel good, they can do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, and a supportive and dynamic work environment, and encourage our employees to balance life, work, and well-being. We offer all our employees: • Medical, dental, and vision coverage, • Participation in the company 401k plan, • Paid parental leave, • Unlimited paid time off

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What will I be doing? • Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure., • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative., • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure., • Drive thorough discovery of customer's business priorities and challenges; offer relevant introduction to Zenoti's products targeted to their individual business needs and challenges., • Be a strategic business partner for new customers, offering consultation and insight into the customer's market, industry, business model and opportunities regarding Zenoti systems., • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers., • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti., • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing., • Upsell additional Zenoti products and services to existing customers., • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff What skills do I need? • Experience in working with customers virtually. Some travel may be required., • Experience working with small to mid-level sized companies., • Self-motivated and goal oriented. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude., • Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers., • Organizational and time management skills, • 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred., • 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments., • Knowledge of sales processes and adhering to such established processes., • Account management and 360 problem-solving., • Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON AND SHINOLA In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT US As part of our shared services finance team supporting both Shinola and Filson, this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution. ABOUT THE ROLE The Controller is responsible for leading all financial reporting, internal controls, compliance, period-end close activities, tax-related and audit interactions across multiple subsidiaries under the Bedrock Manufacturing platform (including Shinola and Filson). This role directly oversees the Accounting Manager and their team, the AP/AR Manager and specialists, the Cost Accountant, and partners with an external group for Tax. The Controller will collaborate closely with the CFO and with other senior leaders across both brands to ensure accuracy, transparency, and strategic alignment of all financial operations. We are seeking a high-integrity, high-energy leader with strong technical accounting expertise and a passion for developing teams. The ideal candidate is a collaborative, solutions-oriented professional who thrives in a fast-paced, multi-entity environment and challenges the status quo to drive continuous improvement. KEY RESPONSIBILITIES Financial Leadership & Reporting • Prepare accurate and timely financial statements (balance sheet, income statement, cash flow) and provide actionable insights to guide business decisions., • Manage all day-to-day accounting functions, including Accounts Payable (A/P), Accounts Receivable (A/R), Payroll, and month-end/year-end close processes., • Establish, monitor, and improve internal financial controls to minimize risk and ensure GAAP compliance., • Partner with Bedrock Manufacturing Corporation to document, enhance, and standardize processes and approval workflows., • Serve as the primary liaison for external auditors; oversee audit planning, execution, and completion., • Coordinate tax filings through external providers and ensure all compliance deliverables are met., • Support the development of annual budgets, forecasts, and financial projections in alignment with strategic goals., • Collaborate with brand leadership on inventory management, cost accounting, and operational KPIs., • Drive process improvements and scalability initiatives, targeting a five-day financial close., • Lead, mentor, and develop accounting and finance professionals across multiple entities., • Bachelor's degree in accounting or finance required; master's degree or CPA strongly preferred., • 8+ years of progressive accounting/finance experience with at least 3 years in a leadership role., • Strong knowledge of GAAP, financial reporting, tax planning, and internal controls., • Demonstrated experience managing finance and accounting teams in a multi-entity or manufacturing environment., • Advanced proficiency in Microsoft Excel and ERP systems, NetSuite preferred., • Experience with Shopify, 3PL, DataLake, Azure, or Power BI a plus., • Proven success operating in consumer products, retail, or omni-channel businesses., • Excellent communication and interpersonal skills; ability to influence and partner cross-functionally., • Integrity, honesty, and a high ethical standard are essential. Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$175,000—$200,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role We are seeking a highly experienced Director or VP of Business Development to lead strategic growth initiatives within the medical aesthetics and medspa vertical. The ideal candidate brings deep industry knowledge, strong executive relationships—particularly with Allergan and other leading aesthetic brands—and a proven record of driving revenue growth through partnerships, channel development, and enterprise sales. Key Responsibilities • Develop and execute the go-to-market strategy for the medspa vertical, including identifying new partnerships, distribution channels, and enterprise opportunities., • Build and maintain strategic relationships with leading aesthetics brands, including Allergan, Galderma, and others, to drive collaborative growth initiatives., • Identify and secure high-value partnerships with multi-location medspa groups, physician-led organizations, and franchise networks., • Work cross-functionally with product, marketing, and operations teams to shape offerings that align with the evolving needs of the medspa industry., • Lead contract negotiations, partnership agreements, and strategic alliances that expand the company's presence and influence., • Represent the company at key industry events, conferences, and executive forums to elevate brand visibility., • Analyze market trends, competitor activity, and emerging technologies to inform strategy and maintain market leadership., • 10+ years of business development, strategic partnerships, or enterprise sales experience, ideally in medical aesthetics, medspa, or related health technology sectors., • Strong existing relationships within the aesthetic ecosystem, including direct experience working with or at Allergan., • Proven success leading growth initiatives, complex deal negotiations, and high-impact partnerships., • Deep understanding of medspa operations, clinical services, and the patient experience., • Demonstrated ability to influence senior executives and align strategic interests across organizations., • Strong financial acumen with experience in partnership modeling and ROI analysis., • Exceptional communication, negotiation, and leadership skills., • A connector and strategist who understands both the clinical and business sides of medical aesthetics., • Entrepreneurial, innovative, and comfortable operating in a fast-paced growth environment., • Skilled at building trust and driving collaboration among diverse stakeholders., • Lead the next wave of innovation in one of the fastest-growing verticals in beauty and wellness., • Opportunity to work alongside industry pioneers and influence high-level partnerships.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United States What you'll do We are looking for a motivated and curious professional to manage a portfolio of Key, , high ARR customers. The CSM will deliver proactive workshops, business reviews, growth feature insights, and thought leadership to help customers grow their business. The ideal candidate is analytical and meticulous, and thrives in engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. On the customer side, the role will require cultivating and developing relationships with both corporate executives and influential franchise owners. Responsibilities • Customer Advocacy & Engagement: Build and maintain strong relationships with customers, including CxOs and key stakeholders, by understanding their business needs and challenges. Use this knowledge to drive platform adoption, communicate value, and achieve mutually beneficial business results. Monitor customer health metrics (engagement, usage, NPS) to prevent churn and identify upsell or expansion opportunities., • Product Expertise & Solution Building: Become a subject matter expert in Zenoti's platform by proactively exploring features and functionalities. Analyze customer challenges and independently develop solutions to maximize their experience and business outcomes, ensuring customers are fully leveraging the platform through regular check-ins and business reviews., • Data-Driven Strategy & Insights: Leverage customer data and insights to guide decision-making, improve retention, and identify expansion opportunities. Track and analyze metrics to measure customer success, identify areas for improvement or expansion, and use these insights to increase adoption rates., • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within organizations. Balance customer advocacy with commercial acumen by identifying growth opportunities, strategically managing renewals, and aligning customer outcomes with company revenue goals., • Cross-Functional Collaboration: Work closely with sales, marketing, product, support, engineering, and other teams to ensure a seamless customer journey, continuous product improvement, and timely resolution of technical issues., • Time Management & Communication: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely., • Issue Resolution & Proactive Problem-Solving: Proactively identify and mitigate potential risks before they impact customer retention. Act promptly to resolve critical customer issues and collaborate with relevant teams to ensure fast and effective solutions., • Bachelor's degree required, • 10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers, • Ability to travel as needed to be on-site with key customers or attend important industry events, • Strong empathy for customers and passion for revenue and growth, • Experience working in fast-paced growth environments, • Be part of a high-growth, innovative company transforming the beauty and wellness industry., • Work in a dynamic and collaborative environment with industry leaders. Zenoti Pay Range$140,000—$165,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role As the Vice President of Professional Services, you will own the end-to-end strategy and execution of onboarding, implementation, and services delivery for Zenoti's global SaaS customers. You'll lead and scale a high-impact team of leaders and practitioners responsible for enabling customer success from Day 1 through effective project governance, strategic alignment, and operational excellence. This executive role is ideal for someone who thrives in driving customer transformation at scale, leading with data and AI enablement, building cross-functional trust, and developing the next generation of delivery leadership. You will work closely with Product, Sales, Customer Success, and Engineering to ensure that Professional Services is a strategic growth lever for the business. What You'll Be Doing • Organizational Leadership & Talent Strategy, • Lead, scale, and mentor a global team of Services Directors, Project Managers, Solution Consultants, and Functional SMEs., • Build a high-performing leadership pipeline aligned to long-term org growth and succession needs., • Drive a strong performance culture rooted in accountability, ownership, and customer outcomes., • Align functional OKRs with company goals while fostering team cohesion across geographies., • Executive Stakeholder Engagement & Strategic Influence, • Serve as the executive sponsor for critical accounts and complex enterprise rollouts., • Build and maintain executive relationships with key clients to ensure alignment on transformation goals and milestones., • Influence internal C-level stakeholders across Product, Sales, Engineering, and Customer Success to drive cohesive customer experiences., • Tailor messaging and insights to align with executive audiences and board-level interests., • Services Strategy, Operational Excellence & AI Enablement, • Own the global strategy for implementation methodology, services packaging, delivery governance, and resource planning., • Institutionalize AI-driven automation to identify risk signals, reduce manual touchpoints, and optimize project velocity and margin., • Drive operational cadences: Weekly delivery health reviews, capacity planning, backlog grooming, and forecast roll-ups., • Make data-informed decisions quickly—even amidst ambiguity—using real-time dashboards and risk telemetry., • Escalation Management & Risk Mitigation, • Act as the final escalation point for critical accounts and drive executive alignment to de-risk delivery., • Lead post-mortem reviews and cross-functional RCA (Root Cause Analysis) with structured resolution plans., • Use escalation trends to inform upstream fixes and improve readiness standards., • Process Innovation, Quality & Continuous Improvement, • Own the PS playbook and constantly evolve it through customer feedback, AI innovations, and market benchmarks., • Standardize reusable assets, templates, and delivery accelerators that reduce time-to-value., • Drive continuous learning and capability-building across tools, AI adoption, and vertical-specific onboarding approaches., • Customer Success Alignment & Business Impact, • Partner with Sales and Customer Success to align on pre-sales scoping, customer health post-implementation, and expansion readiness., • Establish leading indicators for churn risk during implementation and align mitigation strategies across teams., • 15+ years of experience in SaaS customer implementation, with at least 5+ years in executive leadership., • Proven experience managing global professional services or consulting organizations with 50+ team members., • Strong executive presence and a successful track record of building trust with C-level clients and internal stakeholders., • Demonstrated success in implementing and scaling AI-driven solutions within Services or Operations environments., • Deep understanding of SaaS delivery models, onboarding frameworks, and enterprise project governance., • Business acumen and strategic thinking with the ability to balance customer delight and operational efficiency., • Experience navigating cross-functional orgs and influencing roadmap prioritization., • Familiarity with delivery tools such as Rocketlane or other PS tools, Salesforce, Smartsheet, Jira, and Confluence. Competency What It Looks Like at VP Level Visionary Leadership Crafts and communicates a long-term services strategy that scales with the business. Enterprise Customer Engagement Establishes trust with global customers and guides them through complex change initiatives. AI & Automation Champion Integrates intelligent tools that amplify delivery quality, reduce cost, and boost velocity. Operational Rigor Sets up high-precision systems for monitoring, forecasting, and course correction. Talent Magnetism Attracts and retains top-tier PS talent while fostering internal mobility and growth. Cross-Functional Influence Executive Presence Navigates across teams to align priorities, influence decisions, and create shared success metrics. Ability to project confidence, credibility, and strategic clarity in high-stakes interactions—both internally with cross-functional leaders and externally with enterprise clients Zenoti Pay Range$162,400—$220,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention. Key Responsibilities • Customer Advocacy & Engagement: Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success., • Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring features and functionalities to deliver maximum value to customers., • Problem Solving & Solution Building: Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes., • Data-Driven Strategy: Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities., • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations., • Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement., • Technical Horsepower & Curiosity: Ability to deeply understand and use Zenoti's product, with a proactive approach to learning. Expected to build a solid understanding of the product and operate independently within the first 3 months., • Problem Solving: Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions., • Data-Driven Decision Making: Ability to interpret data to define strategies and make informed decisions., • Executive Presence & Influence: Confidence, charisma, and credibility to lead discussions and drive meaningful change., • EQ & Relationship Building: Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy., • Cross-Functional Collaboration: Proven ability to work with diverse teams across sales, marketing & product, and align stakeholders toward common goals., • Experience in a SaaS, technology, or customer-facing role., • Background in the wellness, beauty, or fitness industries is a plus., • Be part of a high-growth, innovative company transforming the beauty and wellness industry., • Work in a dynamic and collaborative environment with industry leaders. Apply now and be part of Zenoti's journey to revolutionize the industry. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About Us: Zenoti is fast-growing vertical SaaS company driven by innovation, customer obsession, and a people-first mindset. The beauty, wellness, fitness industries we operate in are our first love. With a global footprint and a strong culture of collaboration and impact, we're building solutions that power growth for our clients - and careers for our teams. Our Talent team is at the heart of this mission. We're partners in unlocking performance, well-being, and long-term success. The Opportunity: We're looking for a dynamic and experienced HR Generalist at the Manager level to support our teams in the US, Canada, and Costa Rica. This role, based in Bellevue (A Work-from-Office opportunity), will play a key part in shaping employee experiences, supporting people leaders, and enabling our culture of performance, inclusion, and well-being. You'll be the go-to People partner for employees and managers in these regions - proactive, solutions-focused, and deeply human in your approach. Key Responsibilities: Business Partnership & Employee Experience • Serve as a trusted HR partner to leaders and employees across the US, Canada, and Costa Rica, • Drive employee engagement, development, and retention through proactive interventions, • Coach managers on org health, team dynamics, performance, and talent development, • Ensure compliance with employment laws and practices across supported geographies. Guide Talent Operations on local requirements., • Manage employee lifecycle processes (onboarding, internal moves, exits) with care and consistency, • Lead or support local policy development and implementation, • Support or lead people programs such as performance management, recognition, DEI, well-being, and culture-building initiatives, • Partner with Finance and Talent Operations on workforce planning, reporting, and compensation reviews, • A strong HR generalist with a mix of strategic thinking and hands-on execution, • Comfortable operating in a fast-paced, high-growth environment, • Known for your ability to build trust, navigate ambiguity, and get things done, • 8–12 years of progressive HR experience, preferably in tech or SaaS environments, • Solid knowledge of US employment law; experience supporting Canada and/or Costa Rica is a plus, • Demonstrated success in employee relations, performance management, and manager coaching, • Excellent communication and relationship-building skills, • A purpose-driven culture that values openness, growth, and belonging, • Attractive compensation and benefits, • Comprehensive benefits package including health, wellness, and generous time-off If you're passionate about people and want to help shape a high-impact HR function at a company that's scaling fast and staying human, we'd love to hear from you! Zenoti Pay Range$100,000—$120,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What will I be doing? • Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue., • Drive demos, walk-through and solution reviews with customers., • Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations., • Configure Zenoti to meet customer business scenarios, • Identify risks based on current product capabilities; define and implement mitigation plans, • Address customer issues and concerns in a timely fashion to ensure customer satisfaction, • In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service., • Stay up-to-date with product knowledge, business flow, sales process, and market dynamics., • To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios., • Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products., • Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives, • 6-9 years of experience in Implementation and support of Enterprise products, • Open to work in the Night Shift, • Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions., • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation., • Ability to manage and work across multiple projects., • Strong ability to demo/train and deliver excellent customer presentations., • Strong logical, analytical and problem-solving skills, • Open to travel on short notice to customer locations when required, • Good to have knowledge of Web Design using HTML, JavaScript, • Good understanding of MS Office, JIRA, Basecamp applications, • Ability to learn new skills and operate in a fast-paced and changing environment., • Experience in the wellness/spa industry a plus., • Be part of an innovative company that is revolutionizing the wellness and beauty industry., • Work with a dynamic and diverse team that values collaboration, creativity, and growth., • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform., • Attractive compensation., • Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti Pay Range$85,000—$110,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What's the opportunity? As a member of the Adoption organization, the Product Specialist will have the primary responsibility of analyzing business requirements and translating them to Zenoti product features for adoption by existing customers. You will be using your functional skills, in-depth product knowledge, and understanding of customer needs to identify pain points and provide a solution by effectively configuring product features and functionality within the Zenoti application. You will ensure that customers are trained on our platform effectively and help them achieve their business goals with increased adoption of our solutions. If you love to work collaboratively with the internal teams and our customers to help them succeed in their business, we would love to hear from you. Requirements What will I be doing? • Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customer's Zenoti solution., • Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue., • Independently handle customer adoption procedures while delivering excellent customer service., • Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations., • Drive proofs of concept and pilots for high-priority and complex customers., • Proactively identify and mitigate significant risks, unknowns, and issues to the implementation plan. Address customer issues and concerns in a timely manner to ensure customer satisfaction., • Stay up-to-date on Zenoti product knowledge, business workflow, process and market positioning., • Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti software features and products., • 10 years of experience in Implementation and support of Enterprise SaaS products., • Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions., • Strong business consulting experience or equivalent in an external customer facing role., • Proven fast learner of enterprise applications, experience in implementing cloud solutions., • Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions., • Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding., • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation., • Ability to manage and work across multiple projects. Experience working with remote teams across different time zones, • Strong ability to demo/train and deliver excellent customer presentations., • Strong logical, analytical and problem-solving skills, • Ability to learn new skills and operate in a fast-paced and changing environment., • Good to have knowledge of accounting principles, inventory management, and business processes optimization., • Experience in the wellness/spa industry is a plus., • Attractive compensation & benefits, • Comprehensive medical coverage for yourself and your immediate family, • An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions, • Unlimited vacation, • Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives" Zenoti Pay Range$100,000—$120,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti's most strategic North America accounts. As a trusted advisor, you'll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform. This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology. Key Responsibilities • Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti's add-on solutions and AI-powered products., • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers' business strategies., • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals., • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions., • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience., • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI., • Maintain accurate forecasting, pipeline management, and account documentation in internal systems., • 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion., • Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry., • Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value., • Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences., • Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment. At Zenoti, we're transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world's most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers. As part of our team, you'll have the opportunity to: • Partner with iconic beauty and wellness brands to shape how they operate and grow., • Be part of a high-growth, innovative company where your work has visible impact.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: As the Senior Manager of GTM at Zenoti, you will be a strategic leader responsible for developing the demand generation strategy and driving the sales motion. The ideal candidate will have a proven track record in running successful digital marketing and lead generation campaigns within the Vertical SaaS space, coupled with expertise in branding, sales and market positioning. Key Responsibilities: Demand Generation: • Drive demand generation initiatives to generate qualified leads and achieve revenue targets, leveraging various marketing channels, including digital marketing, content marketing, events, website, and partnerships., • Experience in designing and driving outbound ABM campaigns., • Work closely with sales, product, and other cross-functional teams to ensure alignment and collaboration on go-to-market strategies., • Establish and monitor key performance indicators (KPIs) specific to marketing efforts., • Collaborate with the executive team to come up with a comprehensive marketing strategy aligned with Zenoti's business objectives and growth plans., • Collaborate with the executive team to define and communicate Zenoti's brand positioning within the beauty, wellness, and fitness industry.Qualifications:, • Bachelor's degree in Marketing, Business, or a related field. MBA is a plus., • Proven experience as a marketing leader with a track record of contributing to the growth and success of the company, vertical SaaS being preferable., • Experience in building and managing large globally distributed teams., • Experience with CRM (Salesforce) and digital marketing tools and technique., • Demonstrated success in developing and executing digital marketing and lead generation campaigns., • Strong experience in branding, positioning, and market messaging., • Excellent leadership and team management skills., • Analytical mindset with the ability to leverage data for decision-making.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What We're Looking For You're a consultative seller who thrives on solving complex problems, challenging conventional thinking, and driving meaningful change for customers. You're equal parts educator, strategist, and closer—and you know how to lead a customer to a better way of running their business. * 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota. * Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model. * Direct experience using the Challenger Sales methodology or a similar insight-driven approach—you're confident teaching for differentiation, tailoring your message, and taking control of the deal. * Industry experience in the spa, salon, fitness, or wellness space is a big plus. * Ability to lead a multi-threaded sales process involving both operational and executive stakeholders. * Strong business acumen—you can reframe customer challenges, quantify impact, and align Zenoti's platform to deliver ROI. * Comfortable generating your own pipeline in collaboration with SDRs and marketing, not just relying on inbound. * Self-motivated, curious, and coachable. You enjoy learning and want to be part of a team that shares best practices and constantly improves. * Excellent presentation and communication skills—both written and verbal. What You'll Be Doing As an Account Executive on the Spa/Salon mid-market team, your role goes beyond selling software. You'll lead your prospects through a transformative buying experience, helping them rethink their operations and customer experience with Zenoti at the center. You will: * Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities. * Tailor your message: Align Zenoti's platform to the prospect's unique goals, whether it's streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations. * Own the full sales cycle: From qualification to negotiation and signature, you'll guide every step with confidence and control. * Build a strategic pipeline: In addition to working qualified leads from SDRs and marketing, you'll proactively generate your own high-quality opportunities through smart outbound prospecting. * Collaborate to win: Work closely with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points. * Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and help prospects justify the change internally. * Ensure a high-quality handoff: Transition closed accounts to our implementation and customer success teams with detailed notes and strategic context, ensuring smooth onboarding and customer satisfaction from day one. * Stay connected post-sale: Re-engage with existing customers to identify upsell opportunities, uncover challenges, and maintain long-term relationships. * Influence sales strategy: Share feedback from the field and work with your peers and leadership to continuously improve messaging, process, and performance across the team. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. We don't work in silos but rely on open collaboration. It's a jackknife mentality – the ability to accomplish more than what's asked of you – that defines our culture of versatility and perseverance. Our outfitter mindset is deliberate and strategic. We are a small company, on purpose. We're the ones doing the work, from product design and marketing, to cutting, sewing, and restoration. With more than 125 years under our belt, we still have a start-up mentality. Driven by an independent spirit and an uncompromising attitude that demands we lead with conviction. Founded in 1897, Filson builds uncompromising products for people who demand authenticity, durability, and purpose. We are a heritage brand—not frozen in time—but continuously evolving through modern design, materials, and technology. ABOUT THE ROLE We are seeking a highly creative, technically fluent Designer to support and drive design across apparel, luggage, bags, and accessories. This role blends deep respect for heritage with a modern, AI-enabled design process—supporting cross-functional teams with fast, expressive visual storytelling and disciplined, production-ready execution. This designer understands design history, manufacturing reality, and modern tools—and can move fluidly between all three. RESPONSIBILITIES • Design and develop apparel, bags, luggage, and accessories from concept through production, • Use AI tools fluently to generate, iterate, and refine design concepts, illustrations, and visual narratives, • Support cross-functional categories with AI-driven sketches, renderings, and concept visuals to accelerate alignment and decision-making, • Manage styles within PLM, including creation and ongoing updates of tech packs, BOMs, measurements, and construction details, • Partner closely with Product Development to ensure designs are executable—supporting PD with informed decisions around washes, finishes, materials, and construction techniques, • Demonstrate strong understanding of garment and soft goods construction, including stitch types, seam finishes, reinforcements, and durability requirements, • Confidently toggle between performance-driven materials (technical synthetics, coatings, laminations) and classic heritage materials (natural fibers, waxed fabrics, leathers, twills, wools), • Drive research & development in bags, luggage, and accessories—materials, hardware, finishes, and functional innovation, • Speak fluent "factory talk"—able to collaborate directly with manufacturers and problem-solve within real production constraints, • Design with sensitivity to manufacturing parameters, lead times, efficiency, and quality standards, • Maintain awareness of cost and margin targets, balancing product integrity with commercial viability, • Approach design with a franchise mindset, building cohesive product families that scale across seasons and categories, • Stay deeply engaged in the market, fashion history, and cultural context—translating insights into relevant, durable product, • 5+ years of design experience in apparel and/or accessories (bags and luggage experience strongly preferred), • Demonstrated proficiency with AI tools for ideation, illustration, and concept development, • Strong technical foundation in materials, washes, finishes, and construction, • Deep knowledge of fabric development, silhouettes, and form informed by fashion and design history (both apparel and bags), • Advanced skills in Adobe Creative Suite, with strength in Illustrator, Photoshop, and InDesign, • Experience managing styles and workflows within PLM systems, • Proven ability to work within manufacturing, cost, and margin constraints, • Strong visual storytelling and communication skills, • Collaborative, pragmatic, and solutions-oriented, • Passion for heritage brands, outdoor culture, and product with purpose, • Concepts are inspiring but grounded- designed to be made, not just admired, • Product Development and factories trust the designer's fluency and clarity, • Design intent survives the journey from sketch to factory floor, • Bags, luggage, and accessories show clear evolution in function, quality, and relevance Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$95,000—$128,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Position: Enterprise and Key Account Sales Reports To: Senior Vice President, Sales About the Role We're looking for a proven Enterprise and Key Account Sales professional with deep experience in driving complex SaaS sales cycles and cultivating executive-level relationships. The ideal candidate is a strategic thinker, a trusted advisor, and a results-oriented closer who thrives in a fast-paced, high-growth environment. Key Responsibilities • Own the full sales cycle from prospecting to contract execution for enterprise and key accounts., • Build and execute strategic account plans that align customer business objectives with company solutions., • Engage C-level and senior business leaders to identify opportunities for digital transformation and operational improvement through SaaS adoption., • Collaborate cross-functionally with marketing, product, and customer success teams to deliver exceptional value to clients., • Manage multi-stakeholder sales cycles with attention to discovery, business case development, and executive alignment., • Consistently meet and exceed quota and pipeline generation goals., • Maintain accurate forecasting and CRM data integrity., • Proven track record of exceeding $1M+ annual quotas in enterprise or strategic account sales., • Demonstrated experience selling into multi-location or multi-brand organizations., • Strong understanding of SaaS economics, contract structures, and enterprise procurement cycles., • Excellent presentation, negotiation, and executive communication skills., • Experience using modern sales tools (Salesforce, Outreach, Gong, etc.) and data-driven sales approaches., • A consultative seller who builds lasting relationships through insight, credibility, and trust., • Highly self-motivated, disciplined, and comfortable working autonomously., • Strategic, analytical, and capable of mapping complex organizational structures., • Opportunity to represent a market-leading SaaS platform driving measurable impact for enterprise clients., • Attractive compensation package with performance incentives., • Collaborative, high-performance culture focused on growth and customer success. If you are a seasoned enterprise sales professional ready to take your SaaS career to the next level, we want to hear from you! Zenoti Pay Range$110,000—$120,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United States What you'll do We are looking for a motivated and curious professional to manage a portfolio of Key, , high ARR customers. The CSM will deliver proactive workshops, business reviews, growth feature insights, and thought leadership to help customers grow their business. The ideal candidate is analytical and meticulous, and thrives in engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. On the customer side, the role will require cultivating and developing relationships with both corporate executives and influential franchise owners. Responsibilities • Customer Advocacy & Engagement: Build and maintain strong relationships with customers, including CxOs and key stakeholders, by understanding their business needs and challenges. Use this knowledge to drive platform adoption, communicate value, and achieve mutually beneficial business results. Monitor customer health metrics (engagement, usage, NPS) to prevent churn and identify upsell or expansion opportunities., • Product Expertise & Solution Building: Become a subject matter expert in Zenoti's platform by proactively exploring features and functionalities. Analyze customer challenges and independently develop solutions to maximize their experience and business outcomes, ensuring customers are fully leveraging the platform through regular check-ins and business reviews., • Data-Driven Strategy & Insights: Leverage customer data and insights to guide decision-making, improve retention, and identify expansion opportunities. Track and analyze metrics to measure customer success, identify areas for improvement or expansion, and use these insights to increase adoption rates., • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within organizations. Balance customer advocacy with commercial acumen by identifying growth opportunities, strategically managing renewals, and aligning customer outcomes with company revenue goals., • Cross-Functional Collaboration: Work closely with sales, marketing, product, support, engineering, and other teams to ensure a seamless customer journey, continuous product improvement, and timely resolution of technical issues., • Time Management & Communication: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely., • Issue Resolution & Proactive Problem-Solving: Proactively identify and mitigate potential risks before they impact customer retention. Act promptly to resolve critical customer issues and collaborate with relevant teams to ensure fast and effective solutions., • Bachelor's degree required, • 10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers, • Ability to travel as needed to be on-site with key customers or attend important industry events, • Strong empathy for customers and passion for revenue and growth, • Experience working in fast-paced growth environments, • Be part of a high-growth, innovative company transforming the beauty and wellness industry., • Work in a dynamic and collaborative environment with industry leaders. Zenoti Pay Range$140,000—$165,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. We don't work in silos but rely on open collaboration. It's a jackknife mentality – the ability to accomplish more than what's asked of you – that defines our culture of versatility and perseverance. Our outfitter mindset is deliberate and strategic. We are a small company, on purpose. We're the ones doing the work, from product design and marketing, to cutting, sewing, and restoration. With more than 125 years under our belt, we still have a start-up mentality. Driven by an independent spirit and an uncompromising attitude that demands we lead with conviction. ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues related to endpoint hardware, software, networks, and related systems to minimize downtime and ensure smooth day-to-day technology operations. In this role, you will provide Tier 1–2 technical support while delivering exceptional customer service in a fast-paced environment. You will work closely with internal teams to troubleshoot issues, support system deployments, and maintain reliable technology tools that enable employees across the organization to do their best work. RESPONSIBILITIES • Respond to technical support requests via phone, email, ticketing systems, chat, or in person, providing step-by-step troubleshooting and resolution., • Diagnose hardware, software, network, and mobile device issues using remote support tools and troubleshooting methodologies., • Install, configure, and maintain computer systems, operating systems (Windows and macOS), applications, and peripherals., • Escalate complex issues to senior IT staff or engineering teams as needed., • Document support interactions, resolutions, and processes within the knowledge base and ticketing systems., • Create and maintain user documentation, FAQs, and training materials., • Support end users by providing guidance on technology best practices and self-service tools., • Assist with system deployments, hardware setups, and technology migrations across corporate and operational environments., • Monitor system performance and assist with asset tracking and device inventory., • Collaborate with cross-functional teams to identify root causes and improve IT support processes., • High school diploma or equivalent required; bachelor's degree in Information Technology, Computer Science, or a related field preferred., • 3–5 years of experience in technical support, help desk, or a customer-facing IT support role., • Working knowledge of Microsoft Office 365, Windows and macOS troubleshooting, mobile device management (Microsoft Intune), and basic networking concepts (LAN/WAN, TCP/IP, DHCP)., • Experience using ticketing systems such as Zendesk or Jira and remote support tools., • Familiarity with endpoint device setup, system configuration, and user account management., • Basic scripting knowledge (PowerShell, Python, or similar) or database concepts is a plus., • Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are strongly valued., • Strong attention to detail coupled with analytical and problem-solving skills., • Excellent communication skills with the ability to explain technical concepts to non-technical users. The physical demands described here are representative of those that must be met of any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform those essential functions. While performing the duties of this job, the employee is required to: • Regularly sit and stand, • Use hands, fingers, and arms to use computers and other office equipment, • Use hands, fingers, and arms to lift, squeeze, pinch, or grab equipment and supplies, • Reach up, across, or down to retrieve equipment and technology devices, • See, talk, and hear Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$85,000—$100,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role As a Practice Manager in our Onboarding team, you'll lead a high-performing group of Product Specialists and Project Managers responsible for onboarding our SaaS clients. You will own the success of new customer implementations, drive internal team development, and operate as a key leader driving delivery. You will also be the face of Zenoti for our clients, showcasing how our platform delivers value beyond implementation. This role is perfect for someone who thrives on solving complex problems, building strategic relationships, leveraging AI-driven insights, and elevating both people and processes in a fast-paced SaaS environment. What You'll Be Doing • Team Leadership & Talent Development, • Manage, coach, and develop a team of 8–10 Product Specialists and Project Managers., • Align team members' personal growth with business goals and create clear development pathways., • Foster a culture of accountability, ownership, and collaboration., • Stakeholder & Client Engagement, • Act as an executive point of contact for clients during onboarding, ensuring success and long-term value realization., • Collaborate cross-functionally with Sales, Product, and Customer Success to drive alignment and eliminate silos., • Tailor communication to effectively influence executives and other key stakeholders., • Strategic Oversight, AI Enablement & Delivery Excellence, • Own project and resource planning across multiple implementations., • Drive operational cadence via team stand-ups, retrospectives, and performance reviews., • Leverage AI insights and automation to identify risk signals, optimize workflows, and improve client outcomes., • Use data to monitor progress, identify bottlenecks, and make informed decisions quickly—even in ambiguous scenarios., • Escalation & Problem Resolution, • Handle escalations with speed and empathy, ensuring a resolution that maintains client trust., • Lead root-cause analysis and implement improvements that prevent recurrence., • Continuous Improvement & Innovation, • Identify gaps in onboarding processes and lead initiatives that enhance productivity and reduce time-to-value., • Champion innovation and explore AI-based solutions that automate repetitive tasks, personalize client interactions, and improve delivery precision., • Advocate for client-centric design in processes, templates, and training materials., • Retention & Business Impact, • Partner with Customer Success and Sales to prevent early churn and reinforce customer lifetime value., • 10+ years of experience in SaaS onboarding., • 3+ years leading and coaching teams in a high-growth environment., • Strong software aptitude—comfortable learning and explaining complex product functionality while tying it to industry use cases., • Experience using or integrating AI tools and data-driven insights in operational workflows., • Excellent stakeholder management and leadership presence, especially with cross-functional teams and senior executives., • Strong business judgment and decision-making skills under pressure., • Experience working with global teams across multiple time zones., • Familiarity with project management and collaboration tools like Salesforce, Smartsheet, Jira, Confluence, or Rocketlane., • Building Talent: Coaches and develops individuals while inspiring team performance., • Impact & Influence: Uses storytelling, data, and empathy to build stakeholder alignment., • Business Judgment: Makes confident, timely decisions with incomplete data., • Customer Orientation: Champions customer needs while aligning with business objectives., • Creativity & Innovation: Brings forward new ideas, adapts quickly, and integrates emerging technologies like AI to deliver better outcomes. Zenoti Pay Range$130,000—$145,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. We don't work in silos but rely on open collaboration. It's a jackknife mentality – the ability to accomplish more than what's asked of you – that defines our culture of versatility and perseverance. Our outfitter mindset is deliberate and strategic. We are a small company, on purpose. We're the ones doing the work, from product design and marketing, to cutting, sewing, and restoration. With more than 125 years under our belt, we still have a start-up mentality. Driven by an independent spirit and an uncompromising attitude that demands we lead with conviction. ABOUT THE ROLE The Product Manager is a steward of the Filson product—responsible for building assortments that honor our legacy while pushing the business forward. This role owns a portion of the seasonal line plan from concept through market, ensuring every product serves a purpose, tells a story, and delivers against the needs of the customer. You'll sit at the center of the work—partnering across Design, Merchandising, Sales, and Marketing—to bring products to life that are built without compromise. This role requires equal parts instinct and analysis: understanding the customer, reading the market, and making decisions that balance craftsmanship with commercial performance. RESPONSIBILITIES • Build and own seasonal line plans that deliver on revenue, margin, and productivity goals while staying true to Filson's standards of quality and utility, • Identify opportunities for growth through a deep understanding of the customer, the competitive landscape, and emerging trends, • Partner with Design to develop products that are functional, durable, and unmistakably Filson, • Work closely with Sales to align on assortment strategy, pricing architecture, and market needs across wholesale and direct channels, • Support sell-in by contributing to product storytelling, assortment strategy, and key account conversations, • Help define how the line comes to life across channels—Wholesale, DTC, and eCommerce—ensuring consistency and clarity in the marketplace, • Collaborate cross-functionally with Planning, Finance, Marketing, and Manufacturing to bring products from concept to customer, • Drive execution across all Go-to-Market milestones, ensuring timelines are met and details are dialed, • Hold a high bar for accuracy and operational discipline across systems, tools, and processes, • Continuously look for ways to improve how we work—simplifying processes and strengthening cross-functional collaboration, • 5+ years of experience in product management, merchandising, or product line management within outdoor, lifestyle, or consumer goods brands, • A strong product instinct—knowing what belongs in the line, what doesn't, and why, • Proven ability to translate consumer insights and market data into clear product strategies, • Experience building assortments that balance storytelling, functionality, and commercial performance, • Strong analytical skills paired with sound judgment and attention to detail, • Ability to work cross-functionally and influence without ego, • Clear, direct communicator who can align teams and drive decisions forward, • Proficiency in Microsoft Office; experience with PLM or merchandising systems is a plus Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$90,000—$120,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What will I be doing? • Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure., • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative., • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure., • Drive thorough discovery of customer's business priorities and challenges; offer relevant introduction to Zenoti's products targeted to their individual business needs and challenges., • Be a strategic business partner for new customers, offering consultation and insight into the customer's market, industry, business model and opportunities regarding Zenoti systems., • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers., • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti., • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing., • Upsell additional Zenoti products and services to existing customers., • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff What skills do I need? • Experience in working with customers virtually. Some travel may be required., • Experience working with small to mid-level sized companies., • Self-motivated and goal oriented. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude., • Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers., • Organizational and time management skills, • 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred., • 2+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments., • Knowledge of sales processes and adhering to such established processes., • Account management and 360 problem-solving., • Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON AND SHINOLA In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT US As part of our shared services team supporting Filson, Shinola, and Bedrock Manufacturing Co., the Payroll Manager position plays a critical part in ensuring accurate, timely, and compliant payroll operations across multiple brands and employee populations. Our teams are collaborative, hands-on, and committed to operational excellence while supporting a positive employee experience. ABOUT THE ROLE The Payroll Manager is responsible for overseeing end-to-end payroll operations across Filson, Shinola, and Bedrock Manufacturing Co., ensuring accurate, compliant, and timely payroll processing for multi-state, hourly and salaried employee populations. This role serves as the subject matter expert for payroll practices, tax compliance, audits, and system optimization, while partnering closely with HR, Finance, Legal, and external payroll vendors. The Payroll Manager will lead payroll administration, improve processes, and support the growth and scalability of payroll operations across the organization. We are seeking a detail-oriented, solutions-driven payroll leader with strong technical expertise, a high degree of integrity, and a passion for operational excellence. The ideal candidate thrives in a multi-entity environment, proactively identifies opportunities for improvement, and balances accuracy with a positive employee experience. KEY RESPONSIBILITIES • Oversee end-to-end payroll operations, ensuring adherence to all applicable federal, state and local payroll, wage and hour laws, • Manage payroll inquiries and issues, ensuring timely, compliant resolutions, • Review and approve payroll related journal entries and reconciliations, • Audit, reconcile and fund 401(k) contributions associated with each payroll. Research and resolve discrepancies real time, • Fulfill external audit requests and support business partners through ad-hoc reporting and regular reconciliations, • Serve as the primary point of contact for payroll vendors and third-party providers, • Oversee payroll audits, reconciliations, tax filings, and year-end processes (including W-2s and related reporting), • Partner closely with HR on employee lifecycle events including onboarding, offboarding, benefits deductions, leave administration, and compensation changes, • Develop, document, and maintain payroll SOPs and internal controls, • Bachelor's degree in Accounting, Finance, Human Resources, or a related field preferred, • 8+ years of progressive payroll experience, including 3+ years in a management role, • Proven success leading payroll functions in multi payroll cycle companies, • Hands on experience with ADP, • Prior experience implementing payroll/HRIS systems a plus, • Prior experience supporting multiple brands or legal entities strongly preferred, • Advanced Excel skills (e.g. Pivot tables, VLOOKUP) and strong attention to detail, • Proven ability to manage confidential information with discretion and integrity, • Strong organizational, communication, and problem-solving skills Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. #LI-Hybrid Salary range:$90,000—$110,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: We are seeking Technical Support Specialists to provide top-notch customer support for Zenoti's VOIP solution, Hyperconnect. You will work from our Seattle-area HQ, interfacing with customers to troubleshoot real-time communication issues, investigate network and browser-based problems, and guide customers through critical voice workflows. Your role will directly impact business continuity for clients and ensure the reliability of Hyperconnect during daily operations. This is a high-visibility role working on a high-growth product. Key Responsibilities • Provide technical support to customers using Hyperconnect, with a focus on real-time troubleshooting and resolution, • Analyze call quality issues (packet loss, jitter, latency, dropped calls) and escalate when necessary, • Investigate end-user device setup issues (browser, OS, telephone, microphone/speaker, permissions), • Collaborate with internal engineering and product teams, and third-party providers, to escalate and triage VOIP-related bugs or service degradation, • Document solutions and contribute to the Hyperconnect knowledge base and playbooks, • Participate in shift coverage. Employees will work 40 hours per week but shift assignments range from 6am-6pm Monday-Saturday and 7am-5pm Sunday. Weekend assignments will rotate., • Act as an internal subject matter expert for Hyperconnect across the broader support team, • Proactively identify and recommend improvements in product reliability and user experience Must-Have: • Customer service aptitude, • Demonstrated sense of urgency, • Aptitude for technical support, help desk, or NOC role supporting VOIP or real-time communication solutions, • Familiarity with SIP, WebRTC, and browser-based voice interactions, • Understanding of network concepts: firewalls, ports, packet inspection, DNS, NAT, • Experience using tools such as Browser Dev Tools, Wireshark, or VOIP monitoring dashboards, • Clear communication skills, both written and verbal – able to calmly explain complex technical topics, • Experience supporting Zenoti or other SaaS business management software, • Exposure to appointment scheduling, contact center, or front-desk business processes, • Experience in the retail or service industry, • Prior work in a spa, salon, fitness, or wellness business, • Familiarity with Twilio, Agora, or other CPaaS platforms

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Job Overview: We are seeking a highly organized and proactive individual to join our team to lead Contract Renewals As a crucial member of our Expansion Sales team, you will be responsible for managing the renewal process of our Software as a Service (SaaS) contracts. The ideal candidate possesses excellent communication skills, a strong understanding of SaaS business models, and a keen ability to build and maintain positive relationships with clients. Responsibilities: • Renewal Management:, • Own and drive the end-to-end SaaS contract renewal process, ensuring timely and successful renewals., • Proactively engage with customers well in advance of contract expiration to understand their needs and address any concerns., • Collaborate with Sales, Customer Success, and Account Management teams to gather necessary information for renewal negotiations., • Negotiation and Upsell:, • Effectively negotiate contract terms, pricing, and renewal terms to maximize revenue opportunities., • Identify upsell opportunities and collaborate with the Sales team to drive incremental revenue during the renewal process., • Customer Relationship Management:, • Cultivate and maintain strong relationships with key stakeholders within customer organizations., • Act as a trusted advisor to customers, understanding their business goals and aligning our solutions to meet their evolving needs., • Forecasting and Reporting:, • Develop and maintain accurate forecasts of renewal revenue and provide regular updates to the leadership team., • Generate reports and analyze data to identify trends, risks, and opportunities within the renewal portfolio., • Customer Advocacy:, • Promote customer advocacy by ensuring a positive renewal experience, ultimately contributing to customer satisfaction and retention., • Bachelor's degree in Business, Marketing, or related field., • Proven experience in SaaS contract management, renewal, or customer success roles., • Strong understanding of SaaS business models and subscription-based services., • Excellent communication, negotiation, and interpersonal skills., • Ability to work collaboratively across cross-functional teams., • Analytical mindset with proficiency in data analysis and reporting.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Description Zenoti is seeking a self-directed and experienced Director, Events & Experiential Marketing to plan and manage the execution of some of our most strategic events. The candidate is an integral part of the Marketing team who will partner across the organization with internal teams such as sales, product marketing, business development, field marketing, digital marketing, as well as external agencies to deliver bar raising events for our prospects. You will utilize exceptional project management skills to manage pre-event communication and post-event follow-up to optimize lead generation opportunities. This highly motivated and extremely organized candidate must have experience planning complex in-person, hybrid, and virtual events, managing projects happening concurrently, exceptional written and verbal communication skills, and experience working with multiple global stakeholders. Experience in the beauty and wellness industry is a strong plus. This person needs to work effectively within a small team and think strategically, while also rolling up their sleeves and getting stuff done. They'll obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, and deliver results. Key job responsibilities and qualifications • Deliver breakthrough brand events that maximize earned media for Zenoti by translating campaign creative and storytelling into real-life experiences. Masterfully balance communication of Brand, Product and Culture / Media relevant messages that affirm Brand to target consumers, prospects and talent., • 8+ years of professional non-internship marketing experience building, executing, and scaling multiple, complex, multi-faceted events and trade shows, ideally within technology and beauty & wellness.Experience using data and metrics to drive improvements, • Collaborate with your field marketing peers, sales, and product teams to define event objectives, messaging, deliverables, speaking slots, and participation., • Strong event management, project management, budget management, and reporting experience including using customer research, hard data, and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs., • Manage all aspects of these events, including booth design, materials, shipping, and on-site setup, vendor relationships, contracts, staff scheduling and training, attendee flows, engagement and give-aways, and the many engaging event experiences, including on-site Plan pre, during, and post-event social, digital, and online communication, engagement, and measurement and co-located mini-events, meeting opportunities, and extensions., • The ability to frequently travel nationally and internationally, including weekends (some holidays) and stays up to a week, to attend highly strategic events, scout locations, or spot-check vendor execution., • Track follow-up, collaborating with the sales teams to measure results with goals and evaluate future participation, areas of improvement, and alternatives. Hold Sales accountable for following up., • Demonstrated experience in working with product and lead generation teams, using events as activity to support awareness, relationship building and/or lead generation and reporting ROI., • This role travels up to 20-30% of its time, including internationally., • Motivated self-starter with a bias for action and who thrives on working in complex and challenging environments of a rapidly evolving business., • Decisive, action-oriented, and able to motivate, inspire, and lead cross-functional teams in different geographies and business units., • Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities., • Strong project management skills, analytical ability, both creative and strategic thinking., • Effective written and verbal communication., • Experience managing vendor teams, and supervising staff and crew., • Excellent budget management skills., • Experience using Salesforce or marketing automation platforms., • Experience in-house at a large, high-visibility technology company. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description ABOUT FILSON In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. We don't work in silos but rely on open collaboration. It's a jackknife mentality – the ability to accomplish more than what's asked of you – that defines our culture of versatility and perseverance. Our outfitter mindset is deliberate and strategic. We are a small company, on purpose. We're the ones doing the work, from product design and marketing, to cutting, sewing, and restoration. With more than 125 years under our belt, we still have a start-up mentality. Driven by an independent spirit and an uncompromising attitude that demands we lead with conviction. ABOUT THE ROLE The Production Planner is responsible for full vendor management, purchase order management, and product deliveries. They will work closely with Merchandising, Product Development, and Logistics to execute the inventory plan and manage delivery objectives. They will collaborate with internal and external vendors to maintain delivery schedules and deadlines. RESPONSIBILITIES: • Manage purchase orders lifecycle, • Manage vendor ASNs in Outlook and NetSuite for on-time shipping and delivery, • Cultivates relationship with external vendors, • Lead weekly Work-In-Progress and delivery date discussions with external vendors, • Troubleshoot delivery delays, identifying risks to the sales plan, and resolve with cross functional business partners and vendors, • Coordinate on time delivery with Logistics, balancing vendor supplied dates with Logistics supplied dates, • Partners with Sourcing, Product Development, and Merch Planning teams to ensure adherence to seasonal milestones and calendar deadlines, • Manage and resolve short term demand changes, • Work closely with cross-functional teams to project raw material, greige demand, and vendor needs as needed, • Manage SMS seasonal demands for on time delivery by working with cross-functional teams and vendors, • 3-5 years experience in supply chain, production planning, or comparable analytical role, • Expert level Excel skills with a demonstrated ability to analyze and interpret data, • Production management experience, both domestic and international vendors preferred, • Ability to manage and mine data from multiple sources, • Ability to quickly adapt and reprioritize based on the business needs, • Detail oriented individual with a focus on accuracy, • Proactive individual who is solution oriented and maintains ownership of the accounts and orders they manage, • Problem-solver, • Ability to communicate effectively with internal stakeholders and vendors, • Prior ERP experience, preferably NetSuite The physical demands described here are representative of those that must be met of any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform those essential functions. While performing the duties of this job, the employee is required to: • Regularly sit and stand, • Use hands, fingers, and arms to use computers and other office equipment, • Use hands, fingers, and arms to lift, squeeze, pinch, grab products/items/supplies, • Reach up, across, or down to retrieve products and supplies, • See, talk, and hear, • Occasionally required to walk Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$80,000—$92,000 USD

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: What will I be doing? • Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue., • Drive demos, walk-through and solution reviews with customers., • Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations., • Configure Zenoti to meet customer business scenarios, • Identify risks based on current product capabilities; define and implement mitigation plans, • Address customer issues and concerns in a timely fashion to ensure customer satisfaction, • In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service., • Stay up-to-date with product knowledge, business flow, sales process, and market dynamics., • To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios., • Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products., • Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives, • 6-9 years of experience in Implementation and support of Enterprise products, • Open to work in the Night Shift, • Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions., • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation., • Ability to manage and work across multiple projects., • Strong ability to demo/train and deliver excellent customer presentations., • Strong logical, analytical and problem-solving skills, • Open to travel on short notice to customer locations when required, • Good to have knowledge of Web Design using HTML, JavaScript, • Good understanding of MS Office, JIRA, Basecamp applications, • Ability to learn new skills and operate in a fast-paced and changing environment., • Experience in the wellness/spa industry a plus., • Be part of an innovative company that is revolutionizing the wellness and beauty industry., • Work with a dynamic and diverse team that values collaboration, creativity, and growth., • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform., • Attractive compensation., • Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti Pay Range$85,000—$110,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: VP, FP&A & Strategic Finance ROLE OVERVIEW We are seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance and Finance AI-enablement to support our next phase of growth. This is a unique opportunity to design a best-in-class financial operating rhythm for a high-growth company in the vertical SaaS + FinTech space. The VP of FP&A & Strategic Finance will drive financial planning cycles with cross-functional leadership, establish robust KPI governance, and set the operating rhythm of the business, while leveraging automation and AI to scale impact in a lean organization. This role will also be a critical partner to the CFO in communicating with the Board and prospective investors, preparing for a capital raise and evaluating inorganic growth opportunities. This leader must bring strong SaaS and fintech expertise, executive presence, and the ability to operate effectively with globally distributed teams. KEY RESPONSIBILITIES KPI Governance & Rhythm of the Business • Establish and maintain clear KPI governance, including metric definitions, ownership, data sources, and consistent reporting across teams., • Design and operationalize the company's "rhythm of the business," aligning weekly, monthly, quarterly, and annual performance reviews with planning and decision-making., • Drive disciplined performance management by linking KPIs to accountability, incentives, and operating plans., • Drive rigorous variance analysis, cohort analysis, and unit economics across SaaS and fintech revenue streams., • Improve predictability and transparency of revenue, margins, cash flow, and operating performance., • Ensure strong data integrity and alignment across FP&A, Accounting, Revenue, and Business Systems., • Serve as a trusted thought partner to the CFO, CEO, and executive leadership team, providing clear, decision-ready financial insights., • Lead preparation of Board and investor reporting, delivering concise, high-quality financial narratives., • Own company-wide financial planning processes, including annual operating plans, long-range planning, rolling forecasts, and scenario modeling., • Partner with the CFO on capital raise preparation, investor materials, valuation support, and financial diligence., • Support M&A activities, including target evaluation, financial modeling, integration planning, and post-transaction performance tracking., • Proactively identify and deploy AI, automation, and advanced analytics tools to increase FP&A capacity, improve forecasting accuracy, and streamline reporting and analysis., • Redesign FP&A workflows to maximize leverage and impact without significant near-term headcount growth., • 15+ years of progressive experience in FP&A, corporate finance, or related roles, including leadership experience in high-growth SaaS and/or FinTech environments., • Proven experience supporting capital raises, M&A, and/or IPO readiness., • Deep expertise in SaaS metrics, unit economics, forecasting, and financial modeling; payments or fintech experience strongly preferred., • Demonstrated ability to establish KPI governance and run the operating cadence of a scaling organization., • Hands-on experience leveraging automation and AI tools to scale FP&A impact in lean teams., • Strong executive presence with the ability to communicate complex financial concepts clearly and concisely., • Experience leading and influencing globally distributed teams., • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA a plus. Zenoti Pay Range$192,000—$250,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti's most strategic North America accounts. As a trusted advisor, you'll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform. This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology. Key Responsibilities • Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti's add-on solutions and AI-powered products., • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers' business strategies., • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals., • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions., • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience., • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI., • Maintain accurate forecasting, pipeline management, and account documentation in internal systems., • 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion., • Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry., • Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value., • Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences., • Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment. At Zenoti, we're transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world's most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers. As part of our team, you'll have the opportunity to: • Partner with iconic beauty and wellness brands to shape how they operate and grow., • Be part of a high-growth, innovative company where your work has visible impact.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Director of Sales – Mid-Market Location: North America Reports to: VP - GTM Department: GTM/Sales Work Type: Remote (United States) About Zenoti Zenoti powers the world's leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences. We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment. Role Overview The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti's footprint. This leader will balance people leadership, pipeline rigor, and deal execution, ensuring the team consistently sells on value, ROI, and business impact. Key Responsibilities • Own mid-market new ARR, • Drive predictable pipeline generation, progression, and close rates., • Maintain strong forecast accuracy and proactive risk management., • Lead and Develop a High-Performance Sales Team, • Recruit, onboard, coach, and retain top mid-market SaaS sales talent., • Build a culture of accountability, coaching, and continuous improvement., • Execute Challenger sales methodology and value-led selling, • Coach reps to sell on ROI, outcomes, and long-term value, not features or price., • Inspect deals for quality, customer fit, and executive alignment., • Drive Sales Operating Excellence, • Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility., • Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews., • Use data to identify coaching needs, execution gaps, and scalable best practices.Qualifications, • 7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth., • Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics., • Track record of hiring, coaching, and developing high-performing sales teams., • Executive presence and strong communication skills with both customers and internal leaders.Success in This Role Looks Like, • Consistent achievement (and outperformance) of mid-market ARR targets., • A confident, well-coached sales team that accelerates deal velocity and win rates., • Predictable pipeline generation and disciplined forecasting., • Zenoti recognized by prospects as the leading strategic growth platform, not just a software vendor. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Title: Operations Lead – Edible Arrangements (Kirkland & Bellevue) Pay: $20–$25/hour + Performance & Holiday Bonuses Role Type: Full-Time, Hands-on Leadership The Role: We are looking for a reliable, high-energy Operations Lead to manage daily production and staff at our Kirkland and Bellevue locations. You will be the "go-to" person on the floor, ensuring our beautiful arrangements are made to standard and our customers leave happy. What You’ll Do: • Lead the Floor: Manage daily shift operations, including staff scheduling and production flow., • Holiday Hero: Take a lead role during our "Big 3" holidays (Valentine’s, Mother’s Day, Christmas)., • Quality Control: Ensure every arrangement meets brand standards and delivery windows are met., • Lead daily operations of Kirkland store, • Visit Bellevue store biweekly for staff and operations oversight, • Hire, train, and lead production, delivery, and service teams, • Manage scheduling, inventory, quality, and safety, • Prepare for high-volume holidays with detailed staffing/supply plans, • Deliver outstanding customer experience and meet brand standards, • 2+ years of experience in food service or retail leadership., • Ability to stay calm and organized during high-volume periods., • Reliable transportation to move between Kirkland and Bellevue.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: Requirements As the Vice President for Customer Success, you will be responsible for owning customer growth, delighting customers through their journey at Zenoti, enabling them to get their ROI on Zenoti products by adopting consulting and professional methodologies that are apt for the customer business size, region, and the vertical. Here are key expectations for this role. The incumbent will lead the teams to: Drive Customer Success Outcomes • Achieve and maintain Churn and NRR goals, • Deliver ROI to the customers from the Zenoti products they have subscribed to, • Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores, • Establish usage around and monitor customer health metrics (e.g., NPS, CSAT, churn rates), identify at-risk customers, and implement strategies to mitigate churn while maximizing renewals and customer lifetime value, • Define and Optimize Customer Lifecycle, • Map customer journey, • Develop listening points in the journey (e.g., usage, satisfaction, etc.), • Standardize interventions for each point in the journey, • Define segmentation of customer base and varying strategies, • Identify opportunities for continuous improvement, • Learn from best practices in the industry, • Measure & Improve the effectiveness of Customer Success, professional services, and customer enablement teams, • A passion for customer success and laser focus on providing customer value., • Strong Understanding of business & technology, • Strong Negotiation & Consultative Abilities, • Ability to understand, articulate and manage customer expectations, • Experience dealing with a variety of complex accounts & building relationships at C- Level, • Experience in working with remote teams effectively, • Ability to work in a fast paced, ever changing, start-up environment, • Informal and people-centric approach to work and getting things done, • Able to quickly establish credibility with the senior leadership team, • Operating with a global mindset and leading with an external perspective, • Outstanding communication skills, • Knowledge of how enterprise implementations, professional services, support processes work – will be a definite plus., • 10+ years of overall experience in leading customer oriented teams at a senior level, • A degree in engineering or equivalent, • PMP is an added advantage Benefits At Zenoti, we believe that when people feel good, they can do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, and a supportive and dynamic work environment, and encourage our employees to balance life, work, and well-being. We offer all our employees: • Medical, dental, and vision coverage, • Participation in the company 401k plan, • Paid parental leave, • Unlimited paid time off

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: About the Role We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti's most strategic North America accounts. As a trusted advisor, you'll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform. This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology. Key Responsibilities • Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti's add-on solutions and AI-powered products., • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers' business strategies., • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals., • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions., • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience., • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI., • Maintain accurate forecasting, pipeline management, and account documentation in internal systems., • 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion., • Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry., • Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value., • Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences., • Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment. At Zenoti, we're transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world's most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers. As part of our team, you'll have the opportunity to: • Partner with iconic beauty and wellness brands to shape how they operate and grow., • Be part of a high-growth, innovative company where your work has visible impact.

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: As an Inbound SDR, you will primarily handle incoming sales inquiries via phone calls and chat, and assist in qualifying prospects for our software solutions. This role will also involve occasional coverage for other inbound SDRs who are out of office. The ideal candidate will be organized, detail-oriented, and adept at multitasking in a fast-paced environment. Prior customer service experience is essential for success in this role. What will I be doing? • Respond promptly and professionally to inbound sales inquiries via phone calls and chat., • Engage with prospects to understand their needs and qualify them as potential customers., • Schedule product demonstrations and meetings with Account Executives (AEs) and Solution Engineers (SEs) based on prospect interest and qualification., • Maintain accurate records of interactions and sales activities using our CRM system (e.g., Salesforce)., • Collaborate effectively with the sales team to ensure smooth handoffs and transitions for qualified leads., • Occasionally cover for other inbound SDRs during absences or peak times., • Meet quarterly quota targets for qualified demos completed., • The role needs work from office, Bellevue Skills & Qualifications • Previous experience in a customer service or sales support role is required., • Strong communication skills, both verbal and written., • Excellent organizational and time management skills; ability to prioritize tasks effectively., • Tech-savvy with a good understanding of software applications and the ability to learn new technologies quickly., • Ability to work independently and as part of a team in a fast-paced, collaborative environment., • Attention to detail and a commitment to accuracy in maintaining records and managing customer interactions., • Bachelor's degree preferred or equivalent practical experience. At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees: • Best in industry salary, plus bonus, • Medical, dental, and vision coverage, • Take advantage of our competitive 401k match program to help secure your financial future, • Paid parental leave

Job Description EMPLOYER: SeattleNTC Seattle Neuropsychiatric Treatment Center (SeattleNTC) is a physician-owned and operated mental health practice that has served the Pacific Northwest for over 16 years. As a physician-owned facility, our collaborative environment allows us to pull on the strengths and expertise of each of our psychiatrists to find the best path forward for every one of our patients. Our doctors are leading specialists in the field of treatment-resistant depression, bipolar disorder, OCD and other conditions. We’re unique among our competitors offering the most effective, evidence-based, cutting-edge treatments available including transcranial magnetic stimulation (TMS), Electroconvulsive Therapy (ECT), and Spravato (Esketamine), Vagus Nerve Stimulation (VNS) and Deep Brain Stimulation (DBS). JOB TITLE: Marketing and Outreach Coordinator The Marketing & Outreach Coordinator plays a critical role in expanding community awareness, strengthening referral relationships, and supporting SeattleNTC’s growth. This position blends a strategic approach to marketing with relationship-driven outreach, focusing on educating and connecting individuals, providers, and healthcare organizations with SeattleNTC’s specialized lines of service. The ideal candidate is both data-driven and people-oriented—comfortable analyzing data surrounding campaign performances, while also building meaningful partnerships with providers and community organizations. DUTIES AND RESPONSIBILITIES: Community Outreach & Relationship Development • Help build and maintain referral relationships with healthcare providers, therapists, large healthcare entities, and community organizations., • Coordinate and attend outreach meetings, events, and networking opportunities., • Serve as a liaison between SeattleNTC and external partners to increase awareness of services., • Work in tandem with the clinical intake team to track and manage referral sources through marketing and outreach efforts., • Monitor patient acquisition trends and support initiatives to improve conversion rates., • Support the development and execution of multi-channel marketing campaigns (email, digital, social media, print, etc.)., • Collaborate on content creation, including newsletters, blog posts, patient education materials, and social media content., • Ensure messaging aligns with brand voice, clinical integrity, and compliance standards., • Assist in planning, hosting, and attending community events (e.g., educational workshops, provider-facing presentations, open houses, etc.)., • Represent the clinic at local events, conferences, and tabling opportunities., • Assist in coordinating logistics, materials, and follow-up for outreach events. QUALIFICATIONS: Required: • Bachelor’s degree in Marketing, Communications, Public Relations, or a related field OR 3+ years of experience in marketing, outreach, business development, or healthcare engagement., • Strong interpersonal and relationship-building skills., • Excellent written and verbal communication., • Experience with CRM platforms and marketing tools (Salesforce, HubSpot, etc.)., • Ability to manage multiple projects and priorities in a fast-paced environment., • Strong organizational and project management skills., • Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)., • Proactive and resourceful, with a bias toward action and problem-solving., • Experience with Adobe Creative Suite (e.g., InDesign, Illustrator, Rush, Premiere, etc.)., • Experience in mental health, healthcare, or behavioral health settings., • Familiarity with HIPAA and healthcare marketing regulations., • Previous event planning experience. WORKING CONDITIONS: This role follows a hybrid schedule, including time in the clinics, days in the field for outreach, and one or two administrative work-from-home days each week. Attendance at some after-hours or weekend events will be required; these will be factored in accordingly to maintain a balanced weekly workload. ACKNOWLEDGEMENT (Optional) I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.

Job DescriptionABOUT FILSON AND SHINOLA In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT US As part of our shared services finance team supporting both Shinola and Filson, this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution. ABOUT THE ROLE The Accountant for Shinola and Filson will be responsible for performing complex accounting and analytical activities required to support the company's Finance function. The level for this role, Staff or Senior Accountant, will be determined based on the candidate's background, experience, and demonstrated skills. A successful candidate will possess excellent problem-solving skills geared toward finding efficiencies in day-to-day processes around month-end close and account reconciliations. A desirable candidate will also have proven experience working collaboratively on teams, presenting ad hoc analyses to leadership and members of other departments, and be comfortable working in Microsoft Excel, Word, and PowerPoint. Shinola and Filson are fast-paced, growing companies, so a candidate who can challenge current practices and make process improvements is essential. Strong communication skills are a must, and this position reports directly to the Accounting Manager. RESPONSIBILITIES • Own and execute complex monthly inventory-related account reconciliations, including:, • Inventory and related reserves (e.g., shrink, obsolescence, in-transit), • Standard cost variances (PPV, labor, overhead absorption), • Inventory allowances and management estimates, • Analyze inventory and manufacturing variances, identifying margin outliers and providing insight into cost drivers and operational inefficiencies, • Support month-end close processes with detailed documentation of financial activity and related impacts using close management software, • Assist in budget-to-actual variance analysis with an emphasis on COGS-related expenses and production costs, • Collaborate with FP&A and operations to track inventory trends, cost changes, and forecast related financial impacts, • Support external audit and internal control requirements related to reconciliation support and GL detail inquiries, • Contribute to process improvements and system enhancements related to financial reporting and inventory managementQUALIFICATIONS, • 3+ years of experience in Accounting or Audit (Staff or Senior level experience considered), • BBA or other four-year degree in Finance or Accounting, • NetSuite or NewStore experience is a plus, • Integrity, honesty, and high ethical standards Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. Salary range:$80,000—$115,000 USD