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Job Description FTE: 1.0 FTE Appointment Year: School Year Exempt/Non-Exempt: Exempt Position Overview Lakeside School seeks a collaborative and detail-oriented Advancement Operations Manager to lead the systems, data, and reporting infrastructure that supports the school's philanthropic work. The role ensures the integrity and strategic use of advancement data in support of fundraising, stewardship, engagement, pipeline visibility, and fundraising performance tracking. Reporting to the Director of Institutional Philanthropy, the Advancement Operations Manager oversees the advancement database, reporting, dashboards, and gift processing functions, supervises the Fundraising Data Specialist, and supports data-informed advancement strategy and process improvement. Lakeside: Fast Facts Essential Duties and Responsibilities Database & Data Management • Serve as primary administrator of the advancement database, Donorperfect, ensuring data integrity and consistency., • Maintain data standards, policies, and procedures for Advancement., • Oversee database maintenance including imports, updates, and data integrity., • Conduct periodic data audits, identify root causes of recurring inconsistencies, and improve the workflows that create them., • Maintain appropriate data governance and confidentiality practices for constituent, donor, and gift information. Reporting & Analytics • Develop and maintain reports and dashboards that improve visibility into pipeline health, fundraising performance, participation, and donor engagement., • Translate advancement needs into clear, actionable insights that support fundraising decision-making and portfolio management., • Provide reporting for the advancement team as needed., • Compiles up-to-date results and donor information for donor listings and communications., • Identify recurring reporting needs and implement more automated solutions where needed. Gift Processing • Oversee gift processing procedures and ensure accurate recording of philanthropic contributions., • Maintain documentation related to gift entry, acknowledgments, and reporting., • Ensure compliance with institutional policies and industry standards., • Support pledge reminder process., • Partner with Finance and other internal stakeholders to support reconciliation, internal controls, and audit-ready recordkeeping practices.Systems & Operations, • Manage advancement technology systems and related integrations., • Identify opportunities to improve workflows, reporting capabilities, operational efficiency, and cross-system coordination., • Manage data imports from GreaterGiving, Veracross, DonorSearch, and other software into DonorPerfect., • Partner with school technology staff and external vendors as needed. Team Support • Supervise the Fundraising Data Specialist., • Provide training, documentation, and support to advancement staff on database use, dashboards, and reporting tools to strengthen adoption and consistency., • Help advancement staff use data more effectively in day-to-day planning, tracking, and decision-making., • Creates donor profiles for prospects Qualifications • Bachelor’s degree or equivalent experience., • Minimum 3 years of experience managing fundraising or advancement databases., • Preferred experience in a school or non-profit setting., • Experience with reporting, analytics, and data management., • Experience with CRM process improvement, dashboards, or workflow automation preferred., • Experience supporting fundraising pipeline management, gift processing, or reconciliation practices preferred., • Strong attention to detail and commitment to data integrity., • Strong organizational, communication, and collaboration skills., • Supervisory experience preferred. Compensation and Benefits Salary Range: $89,000-$99,300 based upon experience and education. Lakeside School is committed to attracting and retaining outstanding candidates and provides a competitive compensation package. Lakeside School offers a competitive compensation package and a comprehensive set of benefits, including: • Employer-paid medical, dental, and vision insurance (based on FTE), • Dependent medical and vision subsidy, • Retirement with generous employer contribution, • Life/disability insurance, • Employee Assistance Program, • Flexible spending accounts, • Free lunch, • Free parking, • Bus/bike benefits, • Housing assistance program, • Reduced facility rentals, • Employee Discount Program, • Computer loan program, • Paid holidays and vacation, • Use of school library and gymnasium, • Mentoring, • Professional Development Application Process Interested candidates should submit a cover letter, resume, and at least 3 references via Lakeside’s online application system. The position will remain open until filled. About the Advancement Team Lakeside School’s Advancement team is an 11-person team responsible for stewarding relationships and advancing philanthropy in support of the school’s mission and strategic priorities. The team works in close partnership with school leadership, faculty, volunteers, and trustees to engage alums, families, and friends in meaningful philanthropic investment. The Advancement team is responsible for raising approximately $3.2 million annually for the Lakeside Fund, in addition to securing support for capital projects and the school’s endowment. Through disciplined relationship management, clear institutional messaging, and strong stewardship, the team helps ensure the long-term strength and sustainability of Lakeside School. About Lakeside Lakeside School was founded in 1919, and currently enrolls 891 students in grades 5 through 12 from diverse ethnic, racial, religious, and economic backgrounds. The School’s Mission and the shared commitment of all Lakeside employees is to develop in intellectually capable young people the creative minds, healthy bodies, and ethical spirits needed to contribute wisdom, compassion, and leadership to a global society. We provide a rigorous, dynamic academic program through which effective educators lead students to take responsibility for learning. We are committed to sustaining a school in which individuals representing diverse cultures and experiences instruct one another in the meaning and value of community and in the joy and importance of lifelong learning. Working at Lakeside Lakeside School is committed to sustaining a community in which individuals from diverse cultures and backgrounds teach, learn, and thrive together. To learn more about working at Lakeside—including professional development, mentoring, benefits, and opportunities for involvement—please visit the Careers page on the Lakeside School website.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.Learn more about ServiceNow at Accenture Here (https://www.accenture.com/us-en/services/alliances/servicenow) . You Are:A ServiceNow Delivery Lead Senior Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.- You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.- You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.- You are someone that is process oriented and prefers order over chaos. - You are comfortable asking for help from peers and Subject Matter Experts- Strong background working with Enterprise Software companies and/or Consulting companies. The Work:- Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.- Manage all aspects of project delivery and solution delivery.- Lead and manage the implementation project team.- Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports.- Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress.- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.- Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments.- Strong background working with Enterprise Software companies and/or Consulting companies.- Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems.- As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need + Minimum of 10+ years of experience delivering enterprise technology or digital transformation programs, preferably within a consulting or professional services environment. + Minimum of 6 years of hands‑on experience delivering and governing ServiceNow implementations, including complex, multi‑workstream or enterprise‑scale programs. + Minimum of 4 years of experience providing client-facing delivery leadership, including direct engagement with senior stakeholders and executive sponsors. + ServiceNow System Administrator certification or minimum 5 years of demonstrated, in‑depth ServiceNow platform experience. + Bachelor's degree or equivalent professional experience (minimum 12 years total work experience). Preferred Qualifications + PMP, CSM, or equivalent project/program leadership certification. + ITIL V3 or V4 Foundations Certification. + Formal project or program management experience; certification (e.g., PMP, CSM) preferred. + Experience with SaaS delivery models and cloud-based enterprise architectures. + Prior experience supporting sales pursuits, account growth, or deal shaping. + Advanced ServiceNow certifications or exposure to multiple practice areas (e.g., ITSM, CSM, SPM, ITAM, CMDB, AI/Automation). Professional Skill Requirements + Proven ability to lead leaders and foster a high-performing, collaborative delivery organization. + Strong analytical, problem-solving, and decision-making abilities in complex and ambiguous environments. + Executive-level presence with the ability to influence outcomes across delivery, sales, and client leadership. + Customer-centric mindset with a focus on business outcomes and long-term value creation. + Comfortable operating at both strategic and hands-on levels as needed to ensure success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 06/13/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits) Role Location Annual Salary RangeCalifornia $132,500 to $302,400Cleveland $122,700 to $241,900Colorado $132,500 to $261,300District of Columbia $141,100 to $278,200Illinois $122,700 to $261,300Maryland $132,500 to $261,300Massachusetts $132,500 to $278,200Minnesota $132,500 to $261,300New York $122,700 to $302,400New Jersey $141,100 to $302,400Washington $141,100 to $278,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50) Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. 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Remote, onshore in the USA $125k to $185k per year depending on experience and skills Please submit your resume and a cover letter that a) highlights your relevant experience related to the qualifications listed below; b) explains your interest in Starfish in particular; and c) addresses the following questions: Have you ever worked for a technology startup, early stage company, and/or company with less than 50 employees? Please include specific details of your experience in these kinds of organizations. Please describe your scripting skills including which languages you are strongest in and, ideally, explain a few more complicated scripting projects you have done. Have you ever had any clients where the buck stopped with you to make them happy? Please describe “clients” you have had. For example, clients in your personal consulting practice, internal client users within your organization, external clients your organization serviced, etc. What is your superpower? Help us see the forest for the trees and tell us where you shine most and what you might uniquely contribute to our organization. • 5+ years of Linux sysadmin experience in medium to large IT environments, • Strong fluency with Linux tools, debugging, and performance analysis, • Strong familiarity with Linux packaging tools and usage such as Yum, Apt, dpkg, Rpm, • Experience with parallel file systems (Lustre, GPFS, BGFS, etc), • Strong Python scripting (solid skills; other high-level languages considered commensurate with experience), • Familiarity with SQL and Databases. SQL scripting (Postgres direct experience a plus), • Hands-on experience with NFS and SMB protocol mounting and troubleshooting, • Familiarity with, and experience troubleshooting permissions issues such as LDAP, active directory, and PAM, • Strong debugging and system diagnostics for performance analysis and problem determination, • Experience working with Web services such as HTML, Nginx, CGI, and Apache, • Competent network and network troubleshooting skills, • Windows administration experience a plus, • Experience with data protection, migration, or archiving software (i.e., NetApp, Veritas, Rubrik, Cohesity, Komprise, Commvault) is a plus., • Flexibility, • Excellent interpersonal skills, • Strong communication skills (both oral and written)., • Independent worker with a strategic mindset and the ability to thrive in a collaborative, fast-paced environment., • University degree required; STEM (Science, Technology, Engineering, Mathematics) background preferred. An advanced degree is a plus., • Ability to work in the U.S. on a full-time basis. We are seeking an experienced system administrator with a well-rounded set of enterprise IT experience, strong scripting and problem solving skills, and excellent interpersonal and communication skills to join our team. You will have the opportunity to work with clients that are household names across the U.S. and internationally. You'll leverage Starfish’s technology to support everything from scientific workflows to migrations to compliance solutions. This is a high-impact role within a fast-growing company, with the opportunity to drive value and satisfaction for clients. At Starfish Storage, we are revolutionizing the way organizations manage unstructured data at scale and across enterprises. With over a decade of experience, our innovative platform is designed to empower clients across various industries. Our clients include industry leaders in media & entertainment, research computing, biotech, higher education, and government sectors. You’ll be working with visionary C-suite clients and the top-tier technical teams who make digital transformations happen. This is an opportunity to drive change in some of the most technically demanding environments in the world. We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, employees are provided competitive compensation, options (potential), as well as the following benefits: • Competitive compensation and benefits, • Multiple health insurance options, • Dental insurance, • Vision insurance, • 401(k) savings plan with employer matching, • Long-term disability insurance, • Paid holidays and PTO that increase with tenure, • Opportunities for growth! Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a Linux Systems Administrator to design, administer, and optimize Linux-based infrastructure supporting our global customer base and data center operations. The ideal candidate is technically driven, detail-oriented, and capable of exercising independent judgment when diagnosing complex system issues and implementing scalable solutions. In this role, you will work across systems, applications, and networking layers to maintain secure, reliable environments, contribute to infrastructure upgrades, and support platform expansion. You’ll collaborate with engineering, operations, and data center teams while applying advanced Linux administration expertise to solve non-routine technical challenges. This is your opportunity to strengthen Vultr’s infrastructure and grow your systems engineering capabilities in a high-growth cloud environment. Key Responsibilities Design, configure, and implement Linux system upgrades, enhancements, and infrastructure changes to support scalability and reliability Administer and maintain Linux servers and services, applying systems analysis to diagnose and resolve complex performance, stability, or security issues Serve as a technical escalation point for Linux-related issues, analyzing root cause and determining appropriate remediation strategies Partner with engineering and operations teams to design and support new data center deployments, including system configuration and application readiness Perform application and system migrations, evaluating dependencies, risks, and optimal execution approaches Monitor system performance and security posture, identifying risks and implementing corrective actions to maintain compliance with security standards Develop and maintain automation, scripts, and tooling to improve operational efficiency and reduce manual effort Produce and maintain technical documentation, system diagrams, and operational standards to support consistent administration and future scaling Collaborate cross-functionally to align systems administration efforts with platform reliability, scalability, and business objectives Qualifications Strong proficiency administering Linux systems (CentOS, Debian, Ubuntu) Experience applying systems-level troubleshooting and analysis to resolve non-routine technical issues Familiarity with scripting languages such as Bash, Python, or similar Experience with virtualization, networking, or software development is a plus Hands-on experience configuring and supporting: Web servers Databases and caching solutions Firewalls Demonstrated understanding of: Common Linux utilities and system tooling Server and application architecture, including security hardening Distributed storage solutions (e.g., Ceph) Virtualization technologies Load balancing concepts Core networking concepts Strong written and verbal communication skills with the ability to collaborate across teams Compensation $60,000 - $75,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. [We are currently only accepting applications from candidates residing in the following states: Alabama, Arizona, Connecticut, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Utah, Vermont, Virginia, and Wisconsin.] We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our .

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes and obesity in one billion people. We are adding a Salesforce Administrator to join the Commercial team at Virta. This is a foundational role that will join one other Salesforce Administrator already on staff to form a center of excellence for Salesforce administration within our Commercial organization. Beyond building and maintaining Salesforce functionality, this role will partner closely with Sales, Marketing, Product Development, and Finance leaders to analyze current go-to-market processes and identify opportunities to improve efficiency, automation, and data-driven decision making. Configuration & Administration Own day-to-day configuration, support, maintenance, and improvement of the Salesforce instance for the Commercial team. Design, build, and maintain advanced workflows, automation, validation rules, approval processes, and page layouts using Salesforce Flow and other declarative tools. Support and evolve integrated workflows between Salesforce and other systems (e.g., HubSpot, SalesLoft, LeanData, Slack). Build and manage Slack integrations that enable real-time notifications, workflow automation, and improved collaboration across the Commercial organization. Cross-functional Collaboration Collaborate with Product Development’s Salesforce team to ensure scalable, secure, and aligned platform governance. Partner with Sales, Enterprise Marketing (including HubSpot users), and Operations stakeholders to understand their business processes and translate them into scalable system solutions. Analyze existing sales workflows and identify opportunities to streamline processes, reduce manual work, and improve pipeline visibility. Data Management & Reporting Ensure the accuracy and integrity of Commercial Salesforce data through monitoring, deduplication, and maintenance routines. Design and maintain advanced reporting and dashboards that provide clear insights into pipeline health, sales performance, and operational efficiency. Enable Commercial teams to access and utilize real-time data through dashboards, reporting frameworks, and best practices. Enablement & Support Be the go-to resource for troubleshooting, support, and training for Commercial Salesforce users. Create documentation, training materials, and standard operating procedures for internal use. Help teams adopt best practices for Salesforce usage, automation, and data-driven decision making. Strategic Systems Ownership Drive the roadmap for Commercial team Salesforce usage and future evolution of our GTM systems strategy with cross-functional input. Operate with a builder’s mindset—taking ownership of near-term updates while recognizing the need to design the system for long-term growth. Partner with Commercial leadership to evaluate sales processes and recommend system and workflow improvements that improve scalability and performance. Within your first 90 days at Virta, we expect you will do the following: Gain deep familiarity with Virta’s Salesforce instance and its current Commercial workflows. Establish strong working relationships with key Commercial and Product Development stakeholders. Assess current-state pain points and identify opportunities to improve usability, automation, and reporting. Implement at least one high-impact configuration or automation that reduces manual effort or improves data quality. Begin defining a lightweight systems roadmap aligned to Commercial team priorities. 5–10 years of experience as a Salesforce Administrator with a focus on B2B go-to-market teams. Strong expertise with Salesforce Sales Cloud; additional experience with HubSpot or integrated martech tools. Proficiency with Salesforce configuration including Flows, Validation Rules, Page Layouts, Custom Objects, and Slack integration. Experience working at a fast-paced startup and/or growth company where rapid growth requires ongoing Salesforce evolution to support GTM strategy and workflows. Ability to work autonomously and own a roadmap, balancing near-term needs across multiple teams with longer-term priorities. Systems thinker who can help guide architectural design to support required downstream workflow and reporting processes. AI curious and enabler to disseminate learnings with the rest of the Commercial team. Skilled in translating business needs into scalable system solutions. Salesforce Administrator certification required; Advanced Admin or Platform App Builder certification a plus. Virta’s company values drive our culture, so you’ll do well if: You put people first and take care of yourself, your peers, and our patients equally You have a strong sense of ownership and take initiative while empowering others to do the same You prioritize positive impact over busy work You have no ego and understand that everyone has something to bring to the table regardless of experience You appreciate transparency and promote trust and empowerment through open access of information You are evidence-based and prioritize data and science over seniority or dogma You take risks and rapidly iterate Is this role not quite what you're looking for? and to stay connected! Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $120,000-$138,134/year. Information about Virta’s benefits is on our Careers page at: _. As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RI Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI. Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at _ #LI-remote

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. Role Overview We are seeking a motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain our customer experience technology platforms, with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with Genesys, Amazon Connect is also relevant). This role plays a key part in ensuring our CX systems remain stable, scalable, and aligned with evolving business needs. This is an ideal opportunity for an early-career professional looking to grow into CX systems development, integration engineering, or platform architecture, while gaining hands-on experience in DevOps, release management, and CX platform operations. You will work closely with CX engineers, system developers, and business stakeholders to support platform operations, assist with releases, and help implement improvements that enhance the customer and agent experience. Key Responsibilities Salesforce Service Cloud Administration • Administer and support the Salesforce Service Cloud platform, including user setup, role hierarchy, permissions, and access management ensuring SOX control adherence., • Configure and maintain Service Cloud features such as case management, queues, assignment rules, email-to-case, knowledge base, and service console components., • Assist with creating and maintaining Flows, validation rules, and automation to support service operations., • Maintain system configuration, documentation, and governance standards., • Support data management activities including imports, updates, and data quality monitoring. DevOps & Release Support • Assist with DevOps and release management processes across sandbox and production environments., • Support configuration migrations, deployments, and release validation., • Participate and lead in testing cycles, including user acceptance testing (UAT) coordination and defect tracking., • Maintain version control practices and release documentation., • Help improve CI/CD processes and deployment automation as the platform evolves. Platform Operations & Support • Monitor platform performance and proactively identify issues affecting service operations., • Troubleshoot system errors, integration issues, and workflow failures in collaboration with CX developers and IT teams., • Support system upgrades, new feature releases, and configuration updates., • Ensure platform changes follow established governance, security, and compliance standards. Data, Reporting & CX Insights • Assist in maintaining CX reporting and dashboards within Salesforce., • Support data integrity and structured data models that enable insights into the customer journey and service operations., • Help analyze operational data to identify improvement opportunities within workflows and case management processes. Collaboration & Continuous Improvement • Work closely with CX developers and architects to implement enhancements and new platform capabilities., • Participate in process improvement initiatives that increase agent efficiency and improve customer experience outcomes., • Assist in evaluating emerging CX tools, automation solutions, and AI-enabled capabilities that enhance service operations., • Maintain documentation for system configurations, workflows, and integration points. Required Qualifications • 1–3+ years of experience supporting Salesforce Service Cloud or a comparable CRM platform., • Experience with Salesforce configuration tools including Flows, case management configuration, and basic automation., • Basic understanding of DevOps concepts including environment management, testing processes, and deployment practices., • Strong attention to detail and ability to manage system configuration accurately., • Strong analytical and troubleshooting skills., • Ability to work cross-functionally with technical and business teams. Preferred Qualifications • Salesforce Administrator Certification (or actively pursuing certification)., • Exposure to customer service platforms or Contact Center / CCaaS technologies., • Basic understanding of APIs, integrations, or middleware platforms., • Familiarity with reporting tools and data visualization within Salesforce., • Experience working in customer support, CX operations, or service technology environments. Key Competencies • Attention to Detail: Ensures accuracy in configurations, workflows, and data structures., • Technical Curiosity: Demonstrates a strong desire to learn and expand technical capabilities., • Problem Solving: Investigates system issues methodically and develops practical solutions., • Collaboration: Works effectively with developers, operations teams, and business stakeholders., • Growth Mindset: Eager to expand skills in CX technology, automation, and platform engineering. Career Growth Opportunities This role offers a structured development path within CX technology, with opportunities to progress into roles such as: • CX Systems Developer, • Salesforce Service Cloud Engineer, • CX Integration Engineer, • CX Platform Architect You will gain exposure to CX system architecture, automation, integrations, AI-driven CX capabilities, and advanced DevOps practices while working alongside experienced CX engineers and platform specialists. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $75,200 - $91,900 USD Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: _ SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this _. For candidates based in China, please refer to this _. For candidates based in Vietnam, please refer to this _. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at _

Exigo Technology Services is seeking a Systems Administrator to join our managed services team to manage large and small client infrastructure on premise and in the cloud utilizing our tools and processes. Job Purpose Must be able to support all aspects of network infrastructure and Microsoft platforms. Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills Main Responsibilities • Server configuration, support, troubleshooting, maintenance, • Manage servers, including e-mail, print, and backup servers and their associated operating systems and software, • Router / firewall configuration and support, • General knowledge of Azure and/or AWS, • Active Directory configuration, management, troubleshooting, • Ability to conduct research into networking issues and products as required, • Perform presales hardware and software recommendations, • Research technical issues and resolutions online, • Enter time and expense into customer management system on a timely basis, • Close tickets and tasks assigned to you and enter resolution information, • Mentor desktop and field technicians, • Assist in defining technology best practices for our company and customers, • Perform remote and some onsite support to our customers Decision Making To keep under regular review all of our technical processes and report any recommended changes. You are responsible for customer infrastructures. You will help make decisions on specific hardware/software requirements that customers may need as well as recommending time frames for installation & support processes. Working Relationship & Contacts • You will be in direct contact with customer liaison and the users of the customer’s network., • You will be in contact all managed services team members for the customer, including the lead consultant for the customer and desktop support team members. Personal Requirements: • College or 5+ years experience, • 2-5 years experience in network/seerver support services, certifications a plus, • Hands-on hardware troubleshooting experience, • Strong written and oral communication skills, • Strong interpersonal skills, • Highly self motivated and directed, • Keen attention to detail, • Ability to effectively prioritize and execute tasks, • Strong customer service orientation, • Experience working in a team-oriented, collaborative environment, • Knowledge of LAN / WAN design topology implementation, • Proficient with Cloud, SANS, NAS storage devices, • Experience with VPN, IPSEC, Certificate and other security services, • Knowledge in cloud and on premise Infrastructure

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. Location: Fully Remote (EST hours) Job Type: Full-time Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: • Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices., • Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal., • Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer., • Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript., • Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors., • Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies., • Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery., • Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions., • Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis., • Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups., • Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: • Active DHS Public Trust clearance or higher., • 9+ years of hands-on experience with ServiceNow platform development and administration., • ServiceNow Certified System Administrator (CSA)., • Strong expertise in ServiceNow App Engine and custom application development., • Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting., • Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs., • Proven ability to lead development teams and ensure efficient, high-quality solution delivery., • Experience working in Agile environments with tools like Jira or Azure DevOps., • Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment., • Experience working with Amazon Web Services (AWS)., • Strong scripting skills in JavaScript, GlideScript, and Flow Designer., • Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences., • Strong leadership and mentoring skills, with experience managing development teams., • Exceptional problem-solving, analytical thinking, and troubleshooting abilities., • Excellent stakeholder management, communication, and presentation skills., • Conflict resolution expertise to mitigate risks and ensure project success. Preferred: • Experience with HR Service Delivery (HRSD) solutions within ServiceNow., • Deep expertise in ServiceNow platform architecture and solution design., • Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules., • Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. Ready to own one of the most critical systems in a scaling B2B SaaS company? In this role, you will join Qualia’s Revenue Operations (RevOps) team, which provides the resources and tools that drive our accelerating momentum. As the Senior Billing Systems & Operations Analyst, you will administer Qualia’s billing platform, serving as the go-to operational owner across the billing lifecycle. You will serve as the platform owner—maintaining, optimizing, and evolving it as Qualia’s pricing, packaging, and payment structures grow in complexity, and build out the automation framework to ensure accuracy in our billing. You will be responsible for answering critical business questions, such as: • How does a proposed new pricing or billing structure work within our architecture, and what are the limitations or risks?, • How do we build a billing ecosystem that is robust and automated enough to scale with the business?, • What is the downstream impact of product and packaging changes on provisioning, invoicing, and revenue recognition?, • How do we ensure all stakeholders—finance, GTM, product, and engineering—have the billing data visibility they need? If you are excited about building the next level of financial maturity at Qualia, this is an opportunity you won’t want to miss. • Billing Systems Administration: Own all aspects of our billing platform’s configuration, optimization, and expansion. Build and maintain monitoring and alerting that surfaces data quality issues before they reach customers. Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and manual intervention. Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle, • Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on all billing-related matters. Advise on how new products, discounting frameworks, payment structures, and bookings policies will function within the billing architecture. Proactively flag risks when business decisions could create downstream complexity. Own the vendor relationship, holding them accountable to SLAs and advocating for Qualia’s needs on the roadmap, • Billing Operations Documentation: Serve as the go-to owner of all things associated with systematic financial operations. Work with the billing team to build comprehensive operational documentation—runbooks, configuration guides, and process maps—so that billing system knowledge is institutional, not individual. Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need, • Leverage AI for Operational Efficiency: Qualia is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our front line collections and billing teams, • Quote-to-Cash Expertise: 3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle. You understand how pricing, quoting, invoicing, and revenue recognition connect, • Billing/CPQ Platform Depth: Direct experience administering or deeply configuring billing platforms, CPQ tools (e.g., Salesforce CPQ, DealHub, Ordway, Zuora, Chargebee), or similar systems. You’re a power user who can architect solutions, not just execute within existing configurations, • An Owner’s Mentality: You take pride in your work and view what you do as a part-owner and builder of Qualia. You view your business unit’s success as your own, • A Problem-Solving Mindset: You anticipate challenges and complications, know when to escalate, and understand what tradeoffs should be made—especially when evaluating system changes and their downstream impacts, • An Eye for Operations: You think in systems, not tasks. You instinctively map how a change in one place impacts teams downstream, and you build documentation, monitoring, and enablement to make operations resilient, • Technical Aptitude: You are comfortable learning new technologies quickly, understanding how systems integrate, and can scope technical requirements while communicating effectively with both technical and non-technical stakeholders, • Project Management Expertise: You can scope a complex project, break it into manageable tasks, and execute against a work plan. You communicate deliverables regularly, avoid preventable emergencies, and always consider enablement, • A Drive to Execute: You have a strong desire to drive impact and demonstrate urgency with projects big and small—from quick system fixes to comprehensive platform overhauls, • A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, revenue operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization, • 5+ years in a revenue operations, finance, or deal desk role, • Experience with Ordway, Zuora, Chargebee, or similar subscription billing platforms, • Salesforce administration experience or certification, • Background in environments with complex or non-standard pricing models, • Experience with data analysis and visualization tools beyond Excel, • Familiarity with ERP systems and revenue recognition workflows While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire. Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our_. #LI-Remote

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at and connect with our passionate community on our . As a Senior Customer Success Manager, Texas, you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. Product Adoption: You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows. Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. Key Metrics of Success Revenue Retention (GRR, NRR) Churn Rate Pilot conversion Expansion Growth Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. Relationship-Driven: You build deep trust with teachers and district leaders alike. Team Selling Approach: You operate as the "CEO of your accounts," proactively identifying internal resources and mobilizing cross-functional partners to deliver without waiting to be asked. Consultative Stakeholder Management: You guide district leaders toward the right solution rather than simply reacting to requests. You bring a prescriptive point of view while ensuring the customer feels heard and valued. Texas K-12 Expertise: You possess a deep understanding of the Texas educational landscape. Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Required 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a SaaS environment. A proven track record of meeting GRR and NRR and retention targets. Demonstrated experience leading commercial conversations around renewals, expansion, and pricing Comfortable navigating complex, multi-stakeholder organizations and building relationships at the executive level. Technically proficient in Salesforce or a comparable CRM. Willingness to travel within the state as needed to support district relationships (30%). Preferred Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? Work on cutting-edge AI technology that directly impacts educators and students. Join a mission-driven team passionate about making education more efficient and equitable. Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. Every employee is offered generous stock options, vested over 4 years. 401k match & monthly wellness stipend. Our Values: Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

The Marketing Systems Administrator’s primary role is to leverage all available tools and resources to support loan officers in their day-to-day marketing activities, particularly optimizing the use of Total Expert, the company’s CRM platform. The Key Mortgage Services Marketing Systems Administrator reports to the business unit’s Senior Director of Marketing and works closely with members of the organization’s Business Intelligence and Strategic Growth departments. This can be a fully remote or hybrid role based out of our Schaumburg, IL office. • Provide administrative support to the Marketing and Sales departments using platforms like, Total Expert, WordPress, MAXA, Facebook, Instagram, LinkedIn, YouTube, RatePlug, Google Business, multiple review sites, and Testimonial Tree., • Optimize the use of the company’s CRM, Total Expert, by obtaining an expert-level of knowledge about the system., • Serve as sole administrator of Total Expert within Key Mortgage, • Use the platform to help achieve specific company goals and objectives, • Play key role in leading projects related to launching new functionality and data enrichment within the platform serving as the primary contact between internal departments and vendor, • Build emails and program logic around email campaigns within the system, consider how each campaign will impact other email campaigns; test, launch, and train sales team, • Train loan officers on the system when they join the team and regularly as new features are introduced, • Provide reports on use and effectiveness of the system to help identify where the business is not meeting its goals, • Provide regular briefings on newest functionalities within the system, • Hold regular status meetings with the vendor and suggest new features based on Key Mortgage’s unique business, • Stay apprised of other vendors in the market, • Post daily to corporate social media accounts and monitor results., • Serve as a resource to sales team members when they run into functionality issues within marketing platforms., • Manage loan officer marketing onboarding., • Manage content changes to corporate websites., • Provide regular reporting on systems usage, orders, reviews, and Google Analytics for analysis and further optimization., • Bachelor’s degree in a related field is required, • 2-4 years of related work experience, • Excellent communication skills, both written and oral, • Strong interpersonal and customer service skills, • High attention to detail and experience with proofing and quality assurance, • Demonstrate a high level of initiative, and be able to work just as well independently, as well as in a team environment, with minimal direction, • Highly technical, with high degree of proficiency with Word, Excel, PowerPoint, and the Google Suite, • Basic HTML and CSS skills and an understanding of information systems required, • Experience with Google Analytics, • A team player, who is able to contribute by developing relationships, cross-training, and being able to back up other team members as needed, • Process oriented and very quality-minded, • Proactively seeks opportunities to increase knowledge, skills, and abilities, • Experience with Instagram, Facebook, LinkedIn, and other relevant social media platforms, • Ability to handle stressful situations and multiple deadlines under pressure, • Well organized with strong prioritization and project management skills, • Exceptionally positive attitude, and a desire to join a company with a culture driven by empowerment, support, and collaboration, • Medical, • Dental, • 401k with match, • PTO, • VTO

Overview We are seeking a Mid-Level AWS Cloud Engineer / Systems Administrator to support the design, implementation, and maintenance of a secure, scalable AWS GovCloud environment. This role will play a key part in cloud migration initiatives, ongoing operations, and ensuring compliance with federal security standards. This is a remote position supporting a federal environment. Candidates must be eligible to obtain a Public Trust clearance. Key Responsibilities • Design, implement, and maintain secure, scalable AWS cloud environments, • Translate business and technical requirements into effective cloud architecture solutions, • Support cloud migration efforts, including planning, data transfer, and workload refactoring, • Manage and optimize AWS services (EC2, S3, RDS, IAM, VPC, CloudFormation), • Monitor system performance, ensuring high availability and reliability (targeting 99.999% uptime), • Implement security controls, compliance frameworks, and monitoring solutions, • Collaborate with developers and data engineers to integrate applications and cloud services, • Automate infrastructure and processes using scripting and Infrastructure as Code (IaC), • Maintain technical documentation, architecture diagrams, and operational procedures, • Perform system patching, upgrades, and continuous monitoring, • Support disaster recovery planning, testing, and execution, • Contribute to Agile development cycles, including planning, troubleshooting, and deployment Required Qualifications • Ability to obtain and maintain a Public Trust clearance, • 2+ years of experience in cloud engineering, systems administration, or cloud architecture, • Hands-on experience with AWS GovCloud and core AWS services (EC2, S3, RDS, IAM, VPC, CloudFormation, CloudWatch), • Strong understanding of cloud security principles and compliance frameworks, • Experience with cloud migration and hybrid/multi-cloud environments, • Familiarity with containerization and orchestration (Docker, Kubernetes, ECS, or EKS), • Proficiency in scripting or automation (Python, Bash, or similar), • Strong problem-solving, communication, and collaboration skills Preferred Qualifications • AWS Certified Solutions Architect (Associate or Professional), • Experience with Infrastructure as Code tools (Terraform, Ansible, etc.), • Familiarity with AWS data and analytics tools (Redshift, Athena, etc.), • Experience supporting federal government or law enforcement environments, • Experience deploying and managing containerized applications in Kubernetes, • Hands-on experience with Amazon EKS and cloud-native application modernization Environment & Scope • Support AWS-hosted infrastructure for a federal agency environment, • Participate in a multi-year cloud migration and modernization initiative, • Provide operations, maintenance, and monitoring of production systems, • Ensure compliance, auditing, and reporting requirements are met, • Deliver documentation and knowledge transfer to internal stakeholders What Success Looks Like • Successful migration of critical workloads to AWS, • Highly available, secure, and optimized cloud environment, • Strong documentation, monitoring, and disaster recovery processes in place, • Seamless collaboration across engineering, data, and security teams

Overview We are seeking a Mid-Level AWS Cloud Engineer / Systems Administrator to support the design, implementation, and maintenance of a secure, scalable AWS GovCloud environment. This role will play a key part in cloud migration initiatives, ongoing operations, and ensuring compliance with federal security standards. This is a remote position supporting a federal environment. Candidates must be eligible to obtain a Public Trust clearance. Key Responsibilities • Design, implement, and maintain secure, scalable AWS cloud environments, • Translate business and technical requirements into effective cloud architecture solutions, • Support cloud migration efforts, including planning, data transfer, and workload refactoring, • Manage and optimize AWS services (EC2, S3, RDS, IAM, VPC, CloudFormation), • Monitor system performance, ensuring high availability and reliability (targeting 99.999% uptime), • Implement security controls, compliance frameworks, and monitoring solutions, • Collaborate with developers and data engineers to integrate applications and cloud services, • Automate infrastructure and processes using scripting and Infrastructure as Code (IaC), • Maintain technical documentation, architecture diagrams, and operational procedures, • Perform system patching, upgrades, and continuous monitoring, • Support disaster recovery planning, testing, and execution, • Contribute to Agile development cycles, including planning, troubleshooting, and deployment Required Qualifications • Ability to obtain and maintain a Public Trust clearance, • 2+ years of experience in cloud engineering, systems administration, or cloud architecture, • Hands-on experience with AWS GovCloud and core AWS services (EC2, S3, RDS, IAM, VPC, CloudFormation, CloudWatch), • Strong understanding of cloud security principles and compliance frameworks, • Experience with cloud migration and hybrid/multi-cloud environments, • Familiarity with containerization and orchestration (Docker, Kubernetes, ECS, or EKS), • Proficiency in scripting or automation (Python, Bash, or similar), • Strong problem-solving, communication, and collaboration skills Preferred Qualifications • AWS Certified Solutions Architect (Associate or Professional), • Experience with Infrastructure as Code tools (Terraform, Ansible, etc.), • Familiarity with AWS data and analytics tools (Redshift, Athena, etc.), • Experience supporting federal government or law enforcement environments, • Experience deploying and managing containerized applications in Kubernetes, • Hands-on experience with Amazon EKS and cloud-native application modernization Environment & Scope • Support AWS-hosted infrastructure for a federal agency environment, • Participate in a multi-year cloud migration and modernization initiative, • Provide operations, maintenance, and monitoring of production systems, • Ensure compliance, auditing, and reporting requirements are met, • Deliver documentation and knowledge transfer to internal stakeholders What Success Looks Like • Successful migration of critical workloads to AWS, • Highly available, secure, and optimized cloud environment, • Strong documentation, monitoring, and disaster recovery processes in place, • Seamless collaboration across engineering, data, and security teams

TechTorch | U.S. Remote | Full-Time At TechTorch, we're a bunch of non-conformists who believe the way technology consulting works today is fundamentally broken – and we've set out to redefine it. We combine the speed of a startup with the rigor demanded by the world's most sophisticated clients, delivering AI-powered solutions that create measurable impact. Our leadership team brings deep roots in top-tier consulting as well as operator experience at Fortune 500 companies such as Cisco and Nike. Bootstrapped and profitable, we are growing fast and we're just getting started. ABOUT THE ROLE TechTorch is seeking a Senior IT Systems Administrator to serve as a hands-on execution layer within our technology operations team. This individual will work under the direction of senior technical staff who define architecture and policy, translating those directives into reliable, compliant day-to-day IT operations. The ideal candidate thrives in structured but fast-moving engineering environments, is deeply fluent in Google Workspace and Microsoft 365 administration, and brings a proactive, AI-augmented approach to IT operations. You will not be designing the strategy - you will be the person who makes it real, consistently and correctly. KEY RESPONSIBILITIES Platform Administration Administer and maintain TechTorch environments across Google Workspace (user lifecycle, groups, Drive policies, Vault, Meet, security settings) and Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID/Azure AD) Administer and support business applications (for example, QBO, Asana, etc.) and other SaaS tools as directed Serve as the primary remote help desk resource for end users across the organization Endpoint Support Provide endpoint support across ChromeOS, Windows, and macOS devices Manage device enrollment, configuration, and policy enforcement via MDM platforms (Google Admin, Intune, or equivalent) Troubleshoot hardware, OS, and application issues remotely with minimal escalation Compliance & Policy Execution Execute technology controls and configurations in alignment with CMMC/NIST 800-171, ISO 27001, and SOC 2 requirements Implement and enforce access controls, audit logging, data handling policies, and security configurations as defined by senior staff Support audit readiness activities including evidence collection, policy documentation, and control testing Add or modify system capabilities to address evolving compliance requirements, implementing the solution rather than defining it AI-Augmented Operations Actively apply AI tools (e.g., Claude, Copilot, Gemini) to streamline IT workflows, automate repetitive tasks, and accelerate troubleshooting Stay current on how AI is reshaping IT operations and bring practical applications to the team Engineering Environment Support Support IT needs within an engineering-oriented organization that operates across a connected digital thread of tools and data Quickly learn and adapt to specialized tools and workflows used by engineering teams without requiring deep domain expertise Maintain awareness of how IT infrastructure intersects with engineering processes, data flows, and toolchains REQUIRED QUALIFICATIONS 5-8 years of hands-on IT administration experience in a product engineering and manufacturing environment Expert-level Google Workspace administration (Users, Groups, Drive, Security, Vault, Admin Console) Proficient Microsoft 365 tenant administration (Exchange, SharePoint, Teams, Intune, Entra ID) Demonstrated endpoint support experience across ChromeOS, Windows, and macOS Familiarity with CMMC/NIST 800-171, ISO 27001, and/or SOC 2 control implementation Experience administering SaaS tools (for example, QBO, Asana, etc.) Strong remote help desk and user support skills; able to resolve issues efficiently without in-person access Comfortable working in a task-execution role where architecture and policy decisions are made upstream Familiarity with the use of AI tools to improve personal productivity and IT operations U.S. citizen or lawful permanent resident (green card holder) PREFERRED QUALIFICATIONS Experience supporting engineering teams or organizations with an engineering-oriented digital thread Familiarity with MDM policy enforcement and endpoint compliance tooling Exposure to GRC tools or compliance management platforms Experience in a startup, growth-stage, or lean IT environment where adaptability is essential Google Workspace Administrator or Microsoft 365 certifications (not required but a plus) WHAT SUCCESS LOOKS LIKE In the first 90 days, you will have a firm handle on our Workspace and M365 environments, be resolving help desk tickets independently, and be executing compliance-driven configuration tasks with minimal rework. Within six months, you will be a trusted extension of our senior tech team - someone they can hand a task to and know it is done right, on time, and documented.

At slashBlue, we're not just another IT company. We're a team driven by purpose, delivering Managed IT solutions that transform how businesses work. At the heart of our company is a desire to glorify God by equipping businesses to experience greater joy and purpose in their work. We're looking for a Senior Systems Administrator who shares our vision of delivering Purpose Powered Technology. Who We Are slashBlue provides comprehensive Managed IT solutions including Technology Advisory, Help Desk services, Managed Network, and Cybersecurity. We help clients across the Twin Cities and in several other states deploy, adopt, and efficiently use the right technology to achieve their goals. Our focus? Saving time, eliminating complexity, boosting productivity, and elevating workplace joy to fuel client growth and protect their reputation. The Role As a Senior Systems Administrator on our Tech Excellence Team within the Technology Change Business Unit, you'll be an escalation point of contact for our clients, providing advanced technical support that keeps them running smoothly--interacting with clients via phone, email, portal, or Live chat (Teams) to resolve technology problems related to our catalog of products and services. This role is also responsible to ensure the proactive maintenance and monitoring of client infrastructure and systems is fully operational and that client service systems and solutions are configured and delivered in scope and on time. Your Responsibilities System and Network Administration: • Manage and maintain slashBlue client's systems through reactive and proactive measures & maintenance, • Install and configure software updates on internal and slashBlue client systems, • Manage and maintain slashBlue client backup solutions to restore and protect user information, • Configure, manage, and support firewalls, VLANs, routing, switching, site-to-site & client VPNs, • Troubleshoot connectivity, latency, and security issues on client networks, • Assist in the remediation of internal and slashBlue client data and systems based on cybersecurity audit results, • Assist in creation & updating of accurate system diagrams & workflow maps for supported client systems Technology Resolution Expertise: • Assist the Help Desk team in timely closure of support tickets with superior customer service, • Listen actively to understand client issues and concerns, then remove obstacles for our clients, whether they're skill-based, emotional, or technical., • Provide on & off-site support to slashBlue clients according to our Client Service Expectations, as needed, • Required participation in rotating, scheduled Escalation & After Hours On-Call POC, • Provide ownership, knowledge, and efforts to solve & prevent repeat client technical issues & problems, • Create and maintain accurate documentation for our internal knowledge base Managed Services Support and Improvements: • Provide other department and Help Desk staff with encouragement, feedback, and knowledge to develop their God-given talents, • Implement ideas & automation to help streamline current Help Desk processes and support systems, • Create and maintain knowledge-base articles to empower clients, • Record events, problems, and resolutions in logs, • Assist in production-readiness validation for new Service Catalog solutions from our Technology Change solutions architecture team Our Values: Profit / People / Purpose We believe in generating profit to fuel our mission, but we do this by putting people first. We're excited to apply Christian principles that create a gospel-friendly workplace: • Love our customers, • Actively listen to meet the needs of others, • Keep your promises, • Eliminate complexity We're committed to optimizing client joy by minimizing downtime and maintaining a 90% Service Level Objective for response and resolution, with a 90% Client Satisfaction goal. Is This You? If you're passionate about technology, committed to excellent service, and align with our mission to glorify God through purpose-driven work, we want to talk to you. This role is perfect for someone who finds joy in helping others, thrives in a fast-paced environment, and wants to be part of a team that's making a meaningful difference in how businesses experience technology. If you're looking for "just another IT job," this isn't it. But if you're seeking purpose alongside your paycheck, let's connect. Skills: • Patience: Must exhibit patience and composure especially when dealing with upset or stressed users., • Knowledge of different operating systems and technologies: the ability to understand how to resolve advanced client & infrastructure issues and when to escalate to vendors for assistance., • Hardware Knowledge: the ability to understand the function of all deployed hardware in the client’s technology stack and slashBlue’s Catalog., • Problem-solving: ability to troubleshoot and find solutions for problems as they arise., • Communication skills: excellent verbal and written communication skills. Must be able to communicate technical concepts in a non-technical manner both externally and internally., • Organization and time management skills: the ability to work effectively within a support based and time sensitive environment. The ability to self-manage your workload to ensure that tickets are maintained and managed in accordance with our SLOs., • Broad and Deep knowledge of:, • End-user computers: Hardware, OS (Windows/MAC) and software (specifically the Microsoft & Google Workspace suite of products)., • Infrastructure and cloud technology: Azure Administration, Windows Server management, Microsoft Intune device deployment, VMWare & Microsoft Hyper-V administration, • Network Administration: Firewalls, VLANs, VPN, WAPs, routing and switching, connectivity & latency, • Security Services: Account management (Active Directory/Entra), Group Policy management, Anti-virus/anti-malware prevention & response, • Scripting & Process Automation: Secure Ai tools and utilization, Powershell Scripting desired, Ability to identify process inefficiencies and bring solutions to address root cause Environment: • M-F business hours Remote Work position (availability to work from several US states), • Required quarterly to semi-annual in-person meetings at Minneapolis/St. Paul MN location (travel reimbursement provided), • Rotating, scheduled escalation POC for our after-hours full-service Help Desk, • Home/Remote Office high-speed internet connectivity required, • Home/Remote Office space capable of providing private, professional, and uninterrupted, disturbance-free work area, • Employer-sponsored Health Insurance, • Paid Time Off, • 10 Paid Holidays, • Volunteer Time Off (16 hrs annually), • Work remotely with reimbursement for remote office expenses and workspace, • Annual Training & Development reimbursements, • Performance Bonus, • Professional, Supportive, Team-oriented, Faith-forward & Family-friendly culture

About Intus Care: IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. We empower teams to take control of their operations and improve outcomes for dual-eligible seniors- some of the most socially vulnerable and clinically complex individuals in the US healthcare system. Role Overview IntusCare is seeking an IT Systems & Identity Specialist to join our IT team under our IT Manager. This is a hands-on role supporting both our internal operations and the technical infrastructure that powers our healthcare technology products. You'll own support for our workforce, manage user access across our cloud and SaaS environments, and contribute to the day-to-day systems administration that keeps IntusCare running smoothly. This is an excellent opportunity to grow technical depth across identity management, systems administration, and IT operations in a healthcare technology setting. Key Responsibilities • Support: Handle inbound IT support tickets for laptop issues, software configuration, and general IT troubleshooting. Escalate complex issues appropriately and track resolution through completion. • Device Lifecycle Management: Manage the procurement, imaging, deployment, and lifecycle of Mac and Windows laptops. Coordinate with vendors, track inventory, and ensure devices are configured and ready for end users. • User Provisioning & Deprovisioning: Manage user lifecycle in Microsoft Entra ID and third-party SaaS applications, including account creation, role assignment, license management, and offboarding. • Access Control & Troubleshooting: Administer user groups, application access, and multi-factor authentication (MFA). Troubleshoot authentication issues and access denials across our systems. • Third-Party System Configuration: Support configuration, integration, and troubleshooting of third-party systems including SaaS applications and healthcare-specific tools. • Ticket & Workflow Management: Log, prioritize, and track support requests using Jira Service Manager. Maintain clear documentation of issues, resolutions, and runbooks.• IT Operations: Contribute to IT infrastructure documentation, process improvement, and support broader IT initiatives under the IT Manager’s direction. • Automation: As we deploy automated systems (user provisioning agents, ticket triage AI, device lifecycle automation), you'll identify gaps, edge cases, and improvement areas. Your real-world observations directly inform agent development priorities. Requirements • 1–3 years of IT experience (help desk, systems administration, or equivalent hands- on technical support role). • Proficiency with Jira Service Manager (or similar ticketing systems)., • Hands-on experience administering Microsoft Entra ID (formerly Azure AD)., • Proficiency with Microsoft Office 365 (Teams, Exchange, SharePoint administration and user support). • Strong troubleshooting and problem-solving skills with ability to work independently and escalate appropriately. • Clear written and verbal communication; ability to explain technical concepts to non-technical users. • Willingness to learn healthcare IT compliance requirements (HIPAA, HITRUST familiarity a plus). Experience • Help desk, tier-1 or 2 support, or junior systems administrator role., • Supporting users on Windows or Mac laptops and troubleshooting common hardware/software issues. • Managing device lifecycle: imaging, deployment, inventory tracking, and end-of-life management. • Managing user accounts and access in cloud identity platforms (Entra ID, Okta, or similar). • Working with SaaS applications and cloud infrastructure.Preferred Qualifications, • Experience with automation tools or scripting (PowerShell, Python, or equivalent)., • Familiarity with Claude Code or other AI coding tools., • Microsoft certifications (AZ-900, AZ-104, or similar)., • Prior experience in a healthcare or compliance-heavy environment., • Experience with mixed Mac and Windows fleet management, including use of MDM tools (Mosyle, Jamf, or similar). The base salary range for this role is $70K-90k/Year. We expect the ideal candidate to fall near the midpoint of this range, though final compensation will be determined based on experience, skills, and organizational needs. Work location: This is a fully remote role based in the United States. Sponsorship: This position is not eligible for sponsorship.

Senior Systems Administrator IIEmployment Type: Full Time, Senior-levelDepartment: Legal/IT CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.- Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements.- Based on the definition of system requirements, designs entire system to meet those requirements.- On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations.- Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders.- Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.- Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation.- Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks.- Organizes and conducts user training sessions on systems developed.- Prepares training material and training manuals on systems developed. Qualifications:- This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move).- Must be able to create and refine Relativity ARM workflows and standard operating procedures.- Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will have:- Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board:For more information about CGS please visit: or contact:Email: _ #CJ$131,040 - $189,280 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About us LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states. At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare. If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference. Join us and let's build the future of healthcare—together. 🚀 About the role LifeMD is seeking an experienced IT Support Specialist, Level 3 to join our Information Technology team. In this role you will serve as the highest tier of internal technical support, acting as the final escalation point for complex and critical incidents that Level 1 and Level 2 support cannot resolve. You will bring deep expertise in enterprise networking, infrastructure, cloud platforms, identity systems, and security operations. In addition to core L3 support responsibilities, you will serve as LifeMD’s primary Jira administrator, owning the configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. You will partner closely with engineering, security, and operations leadership to maintain system reliability and compliance across LifeMD’s telehealth platform. Core Responsibilities: • Advanced Technical Support & Incident Resolution: Serve as the final escalation point for complex issues from L1 and L2 support teams, owning expert-level diagnosis and resolution through to closure. Investigate and resolve critical incidents spanning IT infrastructure, enterprise networking, cloud platforms (AWS), enterprise applications, and security systems. Lead root cause analysis for major incidents, producing post-incident reports with corrective action plans. Participate in on-call rotations for Severity 1 and Severity 2 incidents outside of standard business hours., • Advanced Network Troubleshooting: Perform in-depth network diagnostics including packet capture and protocol analysis (Wireshark or equivalent), routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule review, VPN connectivity failures, and DNS/DHCP resolution issues., • Systems Administration & Infrastructure Support: Administer and support enterprise IT systems including identity platforms (Active Directory, Okta), endpoint management (MDM), and SaaS applications. Manage and troubleshoot complex networking issues at an infrastructure level. Support AWS cloud infrastructure including EC2, S3, IAM, and CloudWatch. Coordinate with Information Security on vulnerability remediation, access control reviews, and security incident response., • Jira Administration: Serve as LifeMD’s primary Jira administrator, owning configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. Design and manage projects, boards, workflows, permission schemes, and issue type configurations. Build and maintain automation rules, administer user access controls, manage integrations with Confluence, Slack, and GitHub, and develop dashboards and reports providing visibility into SLA compliance and incident trends. Evaluate and deploy plugins and marketplace apps; maintain governance documentation aligned with ITIL best practices., • Process Improvement & Documentation: Identify systemic gaps in support operations and translate findings into actionable process improvements. Develop and maintain knowledge base articles, runbooks, and SOPs for L1 and L2 teams. Contribute to ITSM process development — incident, change, and problem management — in alignment with ITIL standards., • Stakeholder Communication & Collaboration: Communicate proactively with end users, IT leadership, and cross-functional stakeholders on incident status, resolution timelines, and planned maintenance. Partner with IT leadership to ensure Jira configuration and ITSM tooling stay aligned with organizational governance objectives. Basic Qualifications: • Technical Skills:, • Advanced network troubleshooting proficiency: packet capture and protocol analysis, routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule analysis, VPN diagnostics, DNS/DHCP failure resolution., • Strong knowledge of enterprise IT infrastructure including identity platforms (Active Directory, Okta), endpoint management, and cloud platforms (AWS preferred)., • Expert-level Jira administration (Jira Software and Jira Service Management), including workflows, permission schemes, automation rules, and integrations. Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • Experience with ITSM frameworks and best practices, particularly ITIL (Foundation certification preferred)., • Scripting proficiency in Python, PowerShell, or Bash for systems administration and automation tasks., • Hands-on experience with AWS services including EC2, S3, IAM, and CloudWatch., • Familiarity with CI/CD pipelines, GitHub, and DevOps toolchains as they relate to IT support handoffs., • Familiarity with AI-assisted IT operations tools is an advantage., • Prior experience in healthcare IT or a regulated industry; familiarity with HIPAA compliance requirements is a plus., • Soft Skills:, • Structured, methodical approach to diagnosis and problem-solving under pressure., • Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders., • Ability to manage multiple high-priority incidents simultaneously without losing resolution quality., • High sense of ownership, accountability, and proactive follow-through., • Collaborative mindset with the ability to work across engineering, security, and operations functions., • Customer-centric approach with a genuine commitment to end-user experience., • Experience and Qualifications:, • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience., • Minimum 5 years of progressive IT support experience, with at least 2 years in an L3 or senior IT support capacity., • Minimum 2 years of hands-on Jira administration experience in an enterprise environment., • Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • ITIL Foundation certification preferred; advanced ITIL certifications a plus., • Salary Range: $80,000-$100,000, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (Roth 401k), • Life Insurance (Basic, Voluntary & AD&D), • Unlimited PTO Policy, • Paid Holidays, • Short Term & Long Term Disability, • Training & Development

Full-time Description Who We Are Behind every one of our solutions is our greatest asset, our people. At Powernet, we’re driven by our shared goals, innovative spirit, and dedication to excellence. Our collaborative culture empowers each team member to make an impact, both in their work and in the community. We offer a welcoming, growth-oriented environment where personal and professional success align to deliver real business results. Who You Are • An Aspiring IT Professional: You are looking for the perfect entry-level launching pad to kickstart your career in IT and technology., • A Natural Problem Solver: You love the challenge of troubleshooting, diagnosing, and resolving technical puzzles quickly., • Customer-Centric: You enjoy helping others and are excited to be the friendly, first line of support for our users via phone and ticketing queues., • Hands-On & Adaptable: You are motivated to learn by doing—whether that means jumping into remote software fixes or assisting with physical hardware installations and deployments., • Tech-Curious: You have a passion for learning new technologies, keeping up with trends, and sharing that knowledge with your team. Perks You'll Enjoy • 5 weeks PTO, • Remote work, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401k matching Essential Duties and Responsibilities • Support and promote the mission, values, and principles of Powernet., • Provide on-site and remote assistance in resolving technology support issues., • Review incident tickets and respond to end-users appropriately; resolve open tickets in a timely and professional manner, ensuring a positive client experience., • Image PC's and setup users' workstations, laptops, printers, scanners, and copiers., • Support technology implementations/upgrades., • Troubleshoot, research, resolve and document technical problems and incidents., • Anticipate and resolve problem situations. Assist in monitoring corporate technology and maintaining service level agreements., • Assess available hardware/software in anticipation of current and future needs throughout all departments and facilities., • Stay current on applicable technologies and bring that knowledge to team members., • Ability to manage multiple activities and tasks simultaneously., • Answer help desk phones and documenting issues., • Monitor, researching and resolving to alert messages., • Rotational On call Responsibility, • Follow documented company policies and procedures. Requirements Education, Experience and Skill Requirements • First-level troubleshooting skills supporting Microsoft Windows in domain environments, • Knowledge of cabling and wiring, • Experience with Network Equipment and troubleshooting a plus, • Must possess a valid driver license, • Experience in file and folder permissions, • Experience in Office 365 and Google Suite products, • Experience with anti-virus software, • Experience working with active directory and group policy Salary Description $45,000-$55,000

The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers. This role focuses on troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform. This is a great opportunity for someone looking to grow their career within telephony systems and call center technology. The Telephony Systems Administrator will assist with: • Day-to-day support of telephony and call center systems, • Troubleshooting system and user issues, • IVR updates and maintenance, • User setup and onboarding support, • Basic reporting and campaign support, • Coordination with third-party vendors when issues arise, • Maintaining and improving existing call flow functionality Responsibilities • Provide day-to-day support for Call Center telephony systems, • Troubleshoot telephony and user-related issues, • Support inbound and outbound call campaigns, • Assist with IVR administration and updates, • Generate and review basic call center reporting, • Support onboarding activities for new clients and users, • Work cross-functionally with operations and internal support teams, • Escalate complex issues appropriately, • Maintain documentation and support processes, • Assist with system enhancements and process improvements Qualifications • 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience, • Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.), • Basic understanding of call center environments and IVR functionality, • Strong troubleshooting and communication skills, • Ability to learn new systems and technologies quickly, • Organized with strong attention to detail, • Comfortable working in a fast-paced environment, • Healthcare or call center experience is a plus, but not required, • Relevant certifications or technical coursework are a plus Supportive, progressive, fast-paced environment. • Competitive pay structure., • Matching 401(k) with immediate vesting., • Medical, dental, vision, life, & short-term disability insurance., • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws., • All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check., • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position., • AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

The Billing Specialist is responsible for managing the billing process, and billing arrangements,for assigned attorney portfolios. Responsibilities: • Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitoring fee caps, tier discounts and matter budgets; setting-up and monitoring alerts; and communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs., • Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in the appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system., • Collaborating with the eBilling Coordinators regarding new client account set-ups with eBilling requirements; collaborating with the Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of invoices., • Communicating directly with clients as requested or as established. Concisely communicating arrangements with attorneys and clients on their matters; and providing clients with requested information on any special billing arrangements. Responding to all inquiries relating to same., • Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request., • Maintaining updated pre-bill statuses within the billing system for assigned portfolios., • Monitoring unapplied credit balances and offering resolutions when applicable, as well as assist Accounts Receivable with accurate payment applications. Keeping partners updated on available unapplied and trust funds and applying funds when needed., • Bachelor’s degree in accounting, finance or business discipline preferred or equivalent experience., • Prior law firm experience as a biller required., • Experience with Financial Management Systems software., • Related experience performing complex accounting analysis utilizing advanced Excel and reporting skills. The anticipated base salary for this position is $55,000 to $88,000

Description Are you looking to take the next steps in your career as a Junior Azure Cloud Engineer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is seeking a JuniorAzure Cloud Engineer to join our team in Houston, TX. This hybrid role requires candidates to work on-site occasionally, with the remainder of the time spent working remotely. We are seeking a Junior Azure Cloud Engineer with a foundational understanding of cloud automation and cybersecurity who is eager to grow their skills in the Azure cloud environment. This role involves deploying, maintaining, and optimizing cloud-based solutions while ensuring they remain secure, cost-effective, and aligned with operational requirements. The ideal candidate will have experience with Azure cloud services, automation, and security best practices and be ready to collaborate with cross-functional teams. Responsibilities: • Azure Cloud Management: Configure, manage, and optimize Azure resources such as virtual machines, networking, storage, and identity services., • Cloud Automation & Scripting: Develop automation solutions using PowerShell, Azure CLI, and Azure Automation to streamline resource management and improve efficiency., • Cybersecurity & Compliance: Implement security controls, monitor for potential threats, and manage Azure security services to ensure compliance with best practices., • Troubleshooting & Support: Diagnose and resolve issues related to Azure infrastructure, including network, compute, storage, and security components., • Collaboration & Continuous Learning: Work with senior engineers and other teams to align cloud solutions with business needs, while staying up-to-date on industry trends and advancements., • Documentation & Reporting: Maintain accurate cloud configuration documentation and assist in reporting system performance, security metrics, and resource usage. Requirements • 1-3 years of professional experience as an Azure Cloud Engineer, • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status, • New hires assigned on this project will be required to undergo and pass drug and alcohol tests per our client's contract requirements, • Public Trust Clearance preferred., • ITIL 3-4 certification is preferred., • Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Administrator Associate, or similar are preferred. What is Important to Us: • You are an excellent communicator in writing and speaking., • You have the ability to work independently but also value teamwork., • Your problem-solving skills are excellent., • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career., • You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at _

Overview FundCount is a growing international fintech company with a 20-year history, providing a unified software solution for investment, general, and partnership accounting and analysis. Our clients include family offices, fund administrators, private equity firms, and hedge funds. We are seeking an experienced Business Analyst with deep expertise in fund administration and private equity. You will bridge the gap between clients' complex fund admin and PE workflows and the FundCount platform, translating real-world requirements into scalable system configurations. Responsibilities • Act as SME for our client’s workflows: NAV calculations, investor allocations, capital calls, distributions, and fee calculations., • Configure and validate PE fund structures — LP/GP waterfalls, carried interest, clawback mechanisms, and multi-tiered fund hierarchies., • Support clients migrating from legacy platforms, mapping their data into FundCount's data model., • Design and validate data interfaces between FundCount and third-party fund admin systems, prime brokers, and custodians., • Analyze clients' investment accounting processes and produce comprehensive requirements and system configuration specifications., • Solicit and document client business requirements; provide consultative support on applications and business processes., • Develop data mapping specs for import/export interfaces between FundCount and third-party investment management systems., • Conduct UAT with technical teams; prepare test data and user-acceptance testing documents., • Support Sales with proof-of-concept demos and prospect data conversions., • Provide training and product support to clients and internal teams. Requirements • Bachelor's degree in Science, Mathematics, Accounting, or Finance., • Fund Admin / PE: 2+ years in fund administration or private equity operations, with direct exposure to fund accounting systems and NAV processes., • PE Structures: Working knowledge of LP/GP structures, waterfall mechanics, carried interest, capital calls, and distributions., • Experience with requirements capture and business analysis for complex financial applications in the alternative fund industry., • Strong MS Excel skills; familiarity with Jira or similar systems., • Excellent communication skills; willingness to travel ~20% for client training., • Prior experience at a fund administrator, PE manager, or fintech serving alternatives., • Familiarity with fund admin platforms: Advent Geneva, Investran, eFront, Yardi, or similar., • Knowledge of investor reporting, K-1/tax workflows, or regulatory reporting (AIFMD, Form PF). Our Offer • Full-time, 40 hours/week · 100% remote · Competitive salary + bonuses, • Reporting to the Executive Director of Implementations, • Work with a global team serving leading fund administrators and private equity firms

The Recruiting Coordinator and Proposal Coordinator will support the recruitment and proposal processes by managing the coordination of hiring activities and ensuring an effective and pleasant experience for candidates and hiring managers. This role involves scheduling interviews, attaining and packaging candidate profiles for submission, maintaining communication with applicants, and contributing to overall recruitment strategies and proposal activities for large government contracts. • Collaborate with hiring managers to understand job requirements and develop job descriptions., • Coordinate all phases of the recruitment process, including posting job openings, sourcing candidates, scheduling interviews, and assisting executives with proposal documentation for submitting to federal clients, and business partners. You will also assist in healthcare and technical roles for attaining and formatting employment packages including but not limited to, resume formatting, credentialing, and verifications for submittal packaging as instructed with corporate templates., • Communicate with candidates throughout the hiring process, providing timely updates and feedback., • Maintain applicant tracking system (ATS) to ensure all candidate information is accurate and up to date., • Support the onboarding process for new hires, including preparing orientation materials and coordinating training schedules., • Contribute to the development of recruitment marketing strategies and employer branding initiatives., • Bachelor’s degree in human resources, Business Administration, or a related field preferred, but not required., • At least one year of experience in recruitment and/or proposal coordination for government contracts is ideal, in both technical and healthcare arenas., • Strong organizational and time management skills with the ability to handle multiple tasks effectively., • Excellent communication and interpersonal skills for interacting with candidates and hiring managers., • Proficient in using applicant tracking systems and HR software. Ability to pivot quickly and multi-task when needed by leadershp. A friendly demeanor with understanding delivery and a positive attitude. Ability to take on other duties as needed., • Attention to detail and a commitment to providing a positive candidate experience., • Familiarity with employment laws and regulations is preferred., • Health Care Plan (Medical, Dental & Vision), • Othe benefits, terms apply. Disclaimer: Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator. When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you.

Description • Manage user access, roles, and security settings within Encompass., • Oversee system configurations, including milestones, personas, and input forms., • Monitor system performance and implement necessary updates and optimizations., • Design, code, test, and document custom solutions using VB.NET or C#., • Develop and maintain REST and SOAP-based APIs for seamless system integrations., • Create and modify business rules, custom forms, and workflows to improve operational efficiency., • Customize and integrate TPO Connect to enhance third-party originator interactions., • Provide advanced support to end-users, troubleshooting complex issues and inquiries., • Collaborate with business analysts, project managers, and IT teams to align system capabilities with business requirements., • Conduct peer code reviews to ensure adherence to coding standards and best practices. Requirements • 2+ years of experience as an Encompass Administrator or Developer., • Experience with TPO Connect customization and integration., • Strong understanding of Encompass LOS functionalities and customization capabilities., • Experience developing and maintaining APIs for system integrations., • Familiarity with the mortgage industry, including loan origination processes and regulations., • Excellent problem-solving, analytical, and communication skills., • Encompass Developer Essentials Certification or Encompass Administrator Certification is a plus.

Marcus & Millichap, Inc, the nation’s largest commercial real estate investment brokerage company (about 80 offices in North America), is looking to hire a highly motivated Manager- Business Systems Administrator. About the Role We are seeking a highly experienced Manager - Business Systems Administrator to support our enterprise-wide transition from SAP ECC6 ERP to Oracle Cloud ERP & Oracle Cloud EPM and enhance our Financial Applications Systems footprint. This role will be central to process optimization, business process mapping, requirements definition, and solution design across multiple financial functions within our commercial real estate operations spanning about 80 offices across the U.S. and Canada. The ideal candidate brings deep hands-on experience with Oracle Cloud ERP (Financials, Procurement), Oracle Cloud EPM (Planning, Consolidation), and has a strong background in evaluating, optimizing, and documenting business processes in a complex multi-entity environment The anticipated salary range for candidates is $130,000 - $145,000/ year . The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the industry, education, etc. Marcus & Millichap is a multi-state employer, and this salary range may not reflect positions that work in other states. • Lead process design and optimization for Oracle Cloud ERP and EPM across Procurement, Finance & Accounting, Billing & Receivables, Taxation, Compliance, and _, • Configure and manage Oracle Fusion modules (Purchasing, Payables, GL, AR, Billing, Revenue Management, etc.) including multi-currency setups, consolidations, and allocations., • Design and implement vendor payment processes (ACH, wire, check, ISO20022) and bank integrations using OIC, APIs, and SFTP/_, • Develop and maintain Oracle EPM solutions for planning, budgeting, forecasting, consolidation, and reporting using modules like PBCS, FCCS, ARCS, PCMCS, and _, • Build reporting and analytics leveraging Smart View, Narrative Reporting, and Data Management., • Collaborate with IT and integration teams on interfaces for payment gateways, external financial systems, and bank connectivity., • Document current and future-state processes using BPMN or swimlane methodologies., • Partner with business stakeholders and finance leadership to align functional requirements with technical design and drive continuous improvement., • Support data validation, user acceptance testing, and post-go-live stabilization., • Administer and troubleshoot Financial Application Systems, including deployments, enhancements, and user support., • Perform system configuration, testing, and resolve user-reported issues across finance modules., • Assist with change management activities, including training materials, documentation, and communication., • Provide audit support by delivering required reports and documentation to internal and external auditors., • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field., • 7–10 years of experience working with financial applications and ERP/EPM systems., • Minimum 5 years of hands-on experience in Oracle Cloud ERP (across core financials and procurement)., • Minimum 3 years of experience with Oracle Cloud EPM, including PBCS/EPBCS and FCCS., • Deep understanding of multi-entity, multi-currency accounting, intercompany eliminations, and consolidations., • Experience configuring integrations with banking systems, APIs, and third-party solutions., • Advanced skills in process documentation, requirements gathering, and data flow design., • Excellent written and verbal communication skills; capable of interfacing both technical and executive stakeholders., • Background in commercial real estate, property management, or asset management industries., • Exposure to Oracle Integration Cloud (OIC), Oracle Visual Builder (VB), or other cloud development tools., • Working knowledge of GAAP, IFRS, and corporate allocation methodologies., • Certifications: Oracle Cloud ERP Financials Certified Implementation Specialist and/or Oracle EPM implementation certification (FCCS, EPBCS)Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

On The Stage (OTS) is at an inflection point. As our Founding GTM Engineer, you won’t just maintain systems — you’ll be the architect of how we generate pipeline, expand accounts, and compound growth across the business. This is a growth ownership role first. The right person owns outcomes — pipeline generated, upgrades driven, adoption accelerated — and builds the systems and automations that make those outcomes repeatable and scalable. If you can own growth at this level, the efficiency and enablement work comes naturally. The reverse is not true, and we’re not hiring for the reverse. This is a strategic, high-visibility role reporting directly to the SVP of CS & Business Operations, with direct exposure to the Senior Leadership Team. Note: Candidates based in Austin, TX are strongly preferred. However, we are open to exceptional remote candidates located in the US. As our Founding GTM Engineer, you will own a number. Specifically: qualified pipeline generated for Sales, and upgrades and adoption expansion for Customer Success. Everything else — the systems, the automations, the data flows, the tooling — exists in service of those outcomes. You’ll scale impact across our frontline GTM teams — Marketing, Sales, SDR, Customer Support, and Account Management — by building the technical infrastructure and growth programs that make every rep more effective and every motion more measurable. Success is measured in outcomes: pipeline growth, expansion revenue, conversion improvements, and hours shifted from low-value admin work to high-impact customer engagement. How You’ll Operate First, you architect. Map every motion that touches revenue — starting with the pipeline at OTS today: inbound, outbound, content, product signals, customer success. Identify where leverage exists and build visibility into what’s actually driving qualified pipeline, accelerating deals, unlocking expansion and upgrade opportunities, and increasing the ARR capacity per GTM team member. Then, you orchestrate. Build a cohesive growth operating system where programs reinforce each other. Pipeline generation becomes measurable, repeatable, and materially more effective. Then, you compound. Increase velocity through AI-native workflows, rapid experimentation, and modern GTM tooling. Identify winning motions early, scale what works, and develop signal-based “always-on” systems that trigger high-value actions automatically. Key Responsibilities Growth Architecture & Pipeline Ownership • Own the pipeline number and the system that produces it — how it’s generated, measured, orchestrated across the business, and improved over time., • Drive measurable increases in qualified pipeline (Sales) and account expansion (CS upgrades and adoption) as the primary outcomes of this role., • Run a continuous experimentation system with clear hypotheses, rapid launches, instrumented measurement, and fast keep-or-kill decisions., • Identify, test, and scale new acquisition channels, growth motions, and ecosystem opportunities. Automation, AI & Signal-Based Systems • Design and build automation and AI-powered solutions across GTM systems — including signal-based workflows that act on buyer intent, engagement, and lifecycle events to improve speed, relevance, and conversion., • Build and support automated outbound and engagement workflows, including enrichment, qualification, routing, and Sales handoff, in alignment with GTM strategy and system governance., • Leverage AI to enable contextual personalization at scale across GTM motions — reducing manual effort, increasing seller efficiency, and improving message relevance and consistency., • Drive end-to-end implementation of GTM automation across platforms owned by GTM (e.g., Qualified, RB2B, HubSpot, Clay) — from design through deployment and optimization., • Where appropriate, develop proofs of concept and early-stage architecture to validate outcomes before accelerating production deployments. Systems Architecture & Technical Execution • Map and audit the full prospect-to-customer journey to identify bottlenecks, data silos, and manual redundancies that constrain growth., • Evaluate and evolve the tech stack for how tools integrate into the broader data ecosystem and whether they unlock new growth capacity., • Maintain the infrastructure that allows Marketing, Sales, and Success to share a single version of the truth — with data flowing cleanly from top-of-funnel through Finance., • Act as the primary requirements leader for our external Salesforce/RevOps administrator. Measurement & Continuous Improvement • Own the performance of GTM automation and AI-powered workflows — identifying opportunities to improve efficiency, speed-to-lead, and conversion., • Use funnel performance and system insights to continuously optimize workflows, targeting, and engagement logic., • Define and implement KPIs for GTM experiments, including A/B tests and pipeline attribution, and translate learnings into actionable recommendations that inform ongoing priorities. Who You Are Growth Ownership Mindset • A track record of directly owning pipeline or revenue growth outcomes — not just supporting them. You’ve held the number and you know what it takes to hit it., • Strong experimentation instincts: you make fast, data-informed decisions about what to scale, optimize, or kill., • You think like a growth architect first. Systems, automations, and tooling are levers you pull — not the job itself., • Energized by ambiguity and a bias toward action in lean, high-ownership environments. Technical Aptitude • Ability to visualize how data flows through a complex GTM system and spot where it leaks., • Hands-on experience designing and building automation workflows across GTM systems, with strong fluency in APIs, integrations, and workflow orchestration tools., • Deep familiarity with CRMs (Salesforce/HubSpot) and the surrounding GTM ecosystem — marketing automation, SDR tooling, enrichment platforms, CS platforms, and more., • AI-native fluency: you’ve deployed agentic workflows in a GTM context with demonstrable impact, and you use AI daily to move faster without sacrificing quality. GTM Context & Curiosity • You’ve done some of these GTM jobs before, or spent serious time understanding their day-to-day goals and challenges. You build for the rep, not just the system., • First-principles problem solver: you ask “Why is this process broken at the root?” not “How do we fix this tool?”, • Strong systems thinking — connecting channels, lifecycle stages, messaging, and GTM motions into a cohesive growth strategy., • Excellent communication skills with the ability to translate between business and technical stakeholders., • Obsessive learner with a track record of teaching yourself new technologies before they become obvious. Required Skills • 5+ years of experience in GTM Operations, RevOps, Sales/Marketing Systems, Growth, or Automation Engineering., • Proven experience designing and building automation workflows across GTM systems., • Hands-on experience with AI-powered technologies, agents, or autonomous GTM systems., • Strong technical fluency, including experience with Salesforce, APIs, integrations, and workflow orchestration tools., • Excellent communication skills with the ability to translate between business and technical stakeholders., • Strong analytical, organizational, and project management skills with the ability to manage multiple priorities in a fast-paced, cross-functional environment. Preferred Skills • SQL proficiency for self-serve data analysis, debugging, and validation., • Hands-on experience with HubSpot, Salesforce, Qualified, RB2B, Clay, or similar enrichment and analytics platforms., • Experience building internal tools or lightweight UIs to unify data across systems., • Background in B2B SaaS. Our Values As a Founding hire of this function, you will embody our core values: • Confident Humility: We lean into our strengths but “know what we don’t know.” You’ll bring bold ideas to the Senior Leadership Team while viewing asking for help as a sign of strength., • Mission-Driven Ownership: You take responsibility for anything that affects the OTS mission, even if it’s “not in your job description.”, • Compassionate Candor: Direct communication is the fastest way to find solutions. You’ll give and receive honest feedback to help our GTM engine scale., • Teamwork: We are all rowing in the same canoe. There is no such thing as “somebody else’s problem.”Grit: Building something great is hard. You embrace the uncertainty of bold goals with passion and perseverance., • Kaizen: You believe that getting 1% better every day compounds into massive outcomes. About On The Stage On The Stage (OTS) started in the arts — and we’ve never left. What began as a platform built for theatre makers has grown into the ticketing, marketing, and fundraising engine powering the full spectrum of live entertainment: from K–12 drama programs and community theatres to professional performing arts organizations, comedy clubs, music venues, multi-venue entertainment complexes, immersive experiences, and location-based entertainment. Founded by Tony and Olivier Award-winning Broadway producer Hunter Arnold alongside Silicon Valley tech veterans, we were built from the inside out — by people who came from the arts and understood what was missing. That origin shapes everything: the language we use, the problems we prioritize, and the conviction that every live entertainment producer — non-profit or commercial, a school drama teacher or a West End producer — deserves access to the same infrastructure that powers Broadway. Today, OTS serves thousands of organizations across the US — non-profits and commercial producers alike. Our all-in-one platform delivers Broadway-caliber infrastructure: ticketing with mobile-first checkout, a native CRM, automated marketing, a full fundraising suite, in-checkout revenue accelerators, and real-time reporting — all sharing a single patron record. Whether the goal is filling seats, cultivating donors, or maximizing revenue per transaction, every feature serves one mission: helping live entertainment organizations endure, expand, and prosper. We believe in power without complexity — intuitive enough for a solo educator to launch in minutes, sophisticated enough to power the most complex commercial productions. OTS is at a pivotal growth stage, and the GTM infrastructure we build today will directly shape how we reach and serve the next wave of live entertainment organizations. This role sits at the center of that. For more information, visit: www.OnTheStage.com All your information will be kept confidential according to EEO guidelines.

Systems & Cloud Infrastructure Administrator Job Summary: infinIT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote. Key Responsibilities: • VMware Administration:, • Manage, configure, and optimize VMware vSphere environments., • Monitor and maintain virtual machine (VM) performance and resource allocation., • Troubleshoot and resolve issues within virtualized environments., • Plan and execute upgrades, patches, and migrations for VMware systems., • Backup and Recovery with Veeam:, • Implement and maintain backup strategies using Veeam Backup & Replication., • Monitor and validate backups, ensuring data integrity and recovery readiness., • Perform periodic disaster recovery tests to validate restore processes., • Troubleshoot and resolve backup and recovery issues, • Parallels Virtual Environment Setup and Managment:, • Create new client virtual desktop infrastructure, • Guide technicians and clients through initial setup and data transfer, • Monitor, maintain, and troubleshoot existing environments, • SAN Storage Management:, • Configure, manage, and monitor SAN storage systems to ensure high availability and performance., • Allocate and optimize storage resources to meet application and business needs., • Monitor storage health and address potential issues proactively., • Collaborate with vendors for upgrades, support, and issue resolution., • General IT Support:, • Monitor and manage system performance, capacity, and availability., • Maintain and document system configurations, procedures, and policies., • Provide technical support and guidance to internal teams., • Stay updated on emerging technologies and recommend improvements to infrastructure. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Proven experience as a Systems Administrator or similar role., • Expertise in VMware virtualization technologies (vSphere, ESXi, etc.)., • Hands-on experience with Veeam Backup & Replication., • Strong knowledge of SAN storage solutions, including configuration and troubleshooting., • Familiarity with Windows and Linux server environments., • Excellent troubleshooting and problem-solving skills., • Strong communication and documentation skills. Preferred Qualifications: • Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar., • Experience with cloud platforms and hybrid environments., • Familiarity with scripting languages (e.g., PowerShell) for automation. Please take this quick survey so we can see how you fit our culture: _

About EnaraEnara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 2000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient . We are backed by , , VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley. Team Values1. Empathy (First) - Every patient’s journey is unique, and we approach each with compassion and understanding, always treating patients with dignity.2. Empowerment (Through Partnership) - Patients are partners in their health journey. We strive to educate, motivate, and support them at every step.3. Respect for Diversity - We embrace and honor the unique backgrounds, cultures, and identities of every individual, fostering an environment of inclusion and understanding.4. Innovation (for Change) - We’re committed to challenging the status quo in healthcare, advancing technology and protocols to create sustainable health outcomes.5. Service - Heart of Service - With humility and purpose, we dedicate ourselves to serving others, putting compassion and commitment at the heart of everything we do. • We are seeking a Senior Product Manager who operates with a unique duality. You will not only be the architect of our product vision—defining what we build—but you will also serve as a Team Catalyst for the Product and Tech organizations, defining how we execute delivery. This role requires a leader who can drive execution and accountability within our squads while providing mentorship and setting the bar for product excellence. You will sit at the nexus of clinical efficacy and software delivery, ensuring that we are solving the right problems for our three core stakeholders: the Patient, the Provider, and the Administrator. • 1. Delivery Catalyst & Team Accountability Cultural Leadership: Act as a role model within the Product and Tech organization. Foster a culture of high accountability, psychological safety, and continuous improvement.Process & Execution: Own the "rhythm of business" for the engineering squads. Ensure that sprints are planned effectively, blockers are removed, and velocity is maintained without sacrificing quality.Mentorship & Quality: Provide hands-on mentorship and support to engineering and product associates, helping the team connect their daily code to the broader clinical mission and ensuring the highest quality product delivery.Cross-Functional Alignment: Serve as the bridge between clinical operations and technology, ensuring that the "why" behind every feature is understood by the engineers building it. • 2. Product Vision & Clinical ExecutionThe Clinical Ecosystem: Design and manage product lifecycles that account for the complex interplay between:Patients: Creating engaging, empathetic interfaces that drive adherence and behavioral change.Providers: Building tools that reduce burnout, streamline clinical workflows, and provide actionable data at the point of care.Administrators: Ensuring robustness in billing, reporting, compliance, and operational efficiency.Roadmap Strategy: Translate high-level company goals into a prioritized roadmap. You must be ruthless in prioritization, balancing new feature innovation with technical debt and operational stability.Data-Driven Iteration: Define success metrics (KPIs) built around clinical outcomes and user engagement. Use data to validate hypotheses and pivot when necessary., • Experience: 6-8+ years of progressive Product Management experience, with a minimum of 4 years specifically in Digital Health or Clinical Technology., • US Healthcare System Insight: Required residency in the US for at least 10 years, demonstrating deep practical knowledge of US clinical payment, regulatory, and operational environments (EMR, HIPAA, provider credentialing, etc.)., • The "Clinical" Trifecta: Proven experience shipping products that serve the distinct needs of Patients, Providers, and Administrators. You understand EMR integrations, clinical workflows, and HIPAA compliance., • Leadership Trajectory: Experience managing agile ceremonies and driving accountability in engineering teams. You have a track record of improving team performance and morale., • Technical Fluency: You don’t need to write code, but you must be able to debate technical trade-offs with engineers and understand the implications of architectural decisions.- Proven experience building with AI tools (e.g., LLM integrations, prompt engineering, or AI-assisted development workflows).- Proficiency in no-code/low-code platforms (e.g., Zapier, Bubble, Retool, or Airtable) to build internal tools or MVPs rapidly., • Communication: You can speak "Doctor," "Engineer," and "Business" fluently, switching contexts without friction., • Language: You are bilingual and able to work in Spanish via our Chilean Engineering team., • Empathy: You understand that behind every data point is a patient trying to change their life and a provider trying to help them., • Grit: You are willing to get into the weeds to unblock a release, but you know when to pull back and look at the horizon., • Ownership: You take personal responsibility for the success of the product and the health of the team., • Proactivity: You anticipate challenges, propose solutions before problems escalate, and drive initiative across the product lifecycle., • Mission-Driven: Work on a product that tangibly extends and improves human life., • Impact: Influence the culture and processes of a growing tech organization., • Growth: Opportunity to shape the future of metabolic health technology.$155,000 - $180,000 a yearLocation: Remote - Must have significant experience operating within the US healthcare system (10+ years of residency required) Department: Product & Engineering Reports to: CEO Salary Specifics: Base salary: $155,000 + benefits + equity (could go up to $180,000)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Focused on the electrical and network infrastructure, NSI Industries continues to outpace the industry in unprecedented growth. We are all about "Making Connections" and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you! The IT Systems Engineer is responsible for the administration, security, and reliability of NSI’s Windows Server and on‑premises infrastructure supporting the Electrical division. This role owns core Microsoft technologies, including Active Directory, Hyper‑V virtualization, identity management, endpoint security, and backup and disaster recovery systems. The position primarily focuses on maintaining a stable, secure, and well‑documented enterprise infrastructure, with limited support of cloud-hosted services. Additionally, the IT Systems Engineer serves as the primary on‑site IT resource for NSI’s Odessa manufacturing facility, supporting both business and operational technology environments, with regular weekly onsite presence required. This is a critical, highly technical role requiring strong systems engineering expertise, disciplined change management, and a security‑first mindset. This role is remote with onsite presence at our Polaris Electrical facility in Odessa, Florida. Responsibilities • Administer and maintain Windows Server environments across multiple NSI locations, including Active Directory, DNS, DHCP, Group Policy, and identity services, • Manage and support Hyper‑V virtualization platforms, including virtual machine lifecycle, performance tuning, and resource allocation (VMware support as needed), • Oversee server patching, upgrades, lifecycle management, system monitoring, and infrastructure health, • Administer Microsoft 365, including Intune device management, identity security controls, and email/security platforms, • Lead backup, recovery, and disaster recovery planning and execution, ensuring defined RPO/RTO objectives are met, • Provide Tier 2 escalation support for infrastructure issues and mentor Tier 1 service desk personnel, • Serve as the primary IT systems contact for the Odessa facility, providing direct user support and maintaining OT system stability and security, • Maintain accurate system documentation, infrastructure diagrams, asset inventories, and licensing records, • Partner with Managed Service Providers (MSPs) and internal teams to support infrastructure initiatives and continuous improvement Requirements • 5+ years of hands-on experience administering Windows Server environments, • Strong expertise with Active Directory, DNS, DHCP, Group Policy, and identity/access management, • Direct experience managing Hyper‑V virtualization environments, • Experience with enterprise backup and disaster recovery solutions, • Working knowledge of Microsoft 365 tenant administration and endpoint management, • Strong understanding of infrastructure security best practices and server hardening, • Experience supporting multi-site environments, • Proven ability to troubleshoot complex systems issues independently, • Strong documentation, organization, and change management disciplinePreferred, • Experience supporting manufacturing or operational technology (OT) environments, • Familiarity with asset management, licensing compliance, and infrastructure lifecycle planning, • Microsoft Certified: Windows Server Hybrid Administrator Associate, • CompTIA Server+, • CompTIA Security+, • ITIL Foundation _ Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation. EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law. Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities. Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities. Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking a Financial Systems Manager. This team member will be instrumental in overseeing and enhancing our NetSuite ERP system to drive Procare’s operational success and expansion. Your role will involve configuring, tailoring, and maintaining NetSuite to align with our company’s dynamic needs. This position demands a thorough grasp of NetSuite features, along with robust problem-solving abilities and strategic vision. You’ll work together with Procare’s Finance, Accounting, and Product teams to refine processes, bolster system functionalities, and uphold data accuracy. You will be responsible for transforming business requirements into technical solutions, managing the complete lifecycle from technical design to post-production operations management. What You Will Do • Collaborate with the Finance and Accounting team to design and implement processes within NetSuite, particularly focusing on automating manual accounting tasks, • Serve as the primary NetSuite contact and senior administrator, overseeing the support ticket queue, communicating priority issues, and ensuring their timely resolution; managing on complex projects and maintain NetSuite, including documentation for new releases, • Engage with the Finance team, Product Team, and NetSuite developer to collect requirements, deploy and manage scripts, • Develop and oversee workflows for Finance and Accounting operations, • Ensure NetSuite’s seamless integration with current company systems and applications (Salesforce, Boomi, etc.), • Provide production support for NetSuite, including data conversions, system documentation, and end-user training, • As needed, add new fields and workflows to extend NetSuite’s functionality, • Generate custom reports for management, finance, and accounting staff, • Implement necessary enhancements and upgrades to keep the system current and in line with industry standards Our Ideal Candidate Will Have • At least 5 years' of relevant experience, with the last 3 years' in a NetSuite administrator role, • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, • Certifications such as NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation are beneficial, • Practical experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics, • Familiarity with standard financial and accounting reports, • Proven ability to collaborate with cross-functional teams and translate business needs into technical solutions, • Capability to work both independently and collaboratively, managing multiple projects simultaneously, • Excellent verbal and written communication skills, • Experience in the SAAS industry and subscription-based billing, • Background in GAAP and SOX controls environments, • Hands-on experience with Boomi integration solutions and workflows is valuable, • Proficiency with Salesforce Why Procare? • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • RTD EcoPass for all Denver employees, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location, • Regular company provided meals Salary $140,000-$155,000/year DOE Location This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

Job Posting: Senior Red Hat Linux Administrator Company: Mfinite Consulting Location: Hybrid (Annapolis, MD & Remote) About Us: Mfinite Consulting is seeking a highly skilled Senior Red Hat Linux Administrator to join our team and support the Maryland Judiciary's IT operations. This role offers the opportunity to work in a dynamic environment, ensuring system stability, security, and performance across enterprise applications. Position Overview: As a Senior Red Hat Linux Administrator, you will manage and optimize Red Hat Enterprise Linux (RHEL) environments, perform system upgrades, implement automation, and collaborate with security teams to ensure compliance with industry standards. This hybrid role requires three days onsite in Annapolis, MD, and two days remote. Key Responsibilities: • Install, configure, and maintain Red Hat Enterprise Linux (RHEL) servers across development, testing, and production environments., • Perform system upgrades, patch management, and security hardening to ensure compliance., • Monitor system performance and troubleshoot issues to minimize downtime and optimize efficiency., • Implement automation scripts using Ansible, Bash, or Python to streamline system administration tasks., • Configure and maintain Red Hat Satellite, Identity Management (IdM), and other RHEL ecosystem tools., • Collaborate with security teams to protect systems against vulnerabilities and ensure compliance with security policies., • Maintain and optimize storage, backup, and disaster recovery solutions., • Support application teams by providing guidance on best practices for Linux-based deployments., • Maintain documentation for system configurations, procedures, and troubleshooting guides., • Participate in on-call support and incident resolution activities as required., • Set up Network File Server (NFS) and mount points., • Configure Cron jobs for both systems and applications. Qualifications: Required: • Bachelor's degree in engineering, computer science, or related field., • Red Hat Certified Systems Administrator certification (RHCSA) or Red Hat Certified Engineer (RHCE) - Must be current. Preferred: • 10+ years of experience as a Red Hat system administrator., • 10+ years of experience administering Unix (AIX) IBM pSeries systems., • 15+ years of experience in the IT field., • Experience with Oracle WebLogic Servers, Oracle Database Servers, Apache Web Servers, vSphere hosted RHEL Servers, Rubrik backup systems, and other enterprise applications., • Strong knowledge of Red Hat performance tuning, load balancing, backup/recovery, and disaster recovery., • Ability to troubleshoot at the OS, database, and application levels. Skills: • Expertise in working in complex networked environments., • Strong communication and teamwork skills., • Leadership capabilities and ability to interface with users and helpdesk teams., • Knowledge of Red Hat administration, configuration, and tuning. Work Environment: • Hybrid schedule: Three days onsite at Maryland Judiciary Information Systems, Annapolis, MD, and two days remote., • Onsite support may be required within 24 hours of notification. Schedule: • Monday to Friday, 8:00 AM 4:30 PM EST, with flexibility for extended hours, evenings, weekends, and holidays as needed. Why Join Us? At Mfinite Consulting, we value expertise, collaboration, and innovation. This role offers the chance to work on critical IT systems, contribute to meaningful projects, and grow your career in a supportive environment. How to Apply: Submit your resume, certifications, and a detailed cover letter highlighting your qualifications and experience to job portal. Mfinite Consulting is an equal opportunity employer. We encourage applications from all qualified individuals, including those from underrepresented groups. At Mfinite Consulting, we believe that taking care of our people is the key to long-term success. That’s why we offer a comprehensive benefits package designed to support your health, well-being, and future—both on and off the clock. Medical Insurance Our comprehensive medical plan covers preventive care, hospital stays, specialist visits, and prescription medications—ensuring you and your family have access to quality healthcare when you need it most. Dental Insurance Enjoy full dental coverage for routine cleanings, X-rays, fillings, and major procedures like crowns and root canals—supporting your long-term oral health and well-being. Vision Insurance Stay on top of your eye health with coverage for annual exams, prescription eyewear, and contact lenses—helping you see clearly every step of the way. Life Insurance We provide company-paid term life insurance with coverage equal to 1–2 times your annual salary, offering peace of mind and financial protection for your loved ones. Paid Time Off (PTO) Our flexible and generous PTO policy supports a healthy work-life balance by giving you the time to rest, recharge, and take care of what matters most. 401(k) Retirement Plan Secure your future with our competitive 401(k) plan, featuring company matching contributions to help you build lasting financial stability and achieve your retirement goals.

Evora is the trusted ServiceNow partner focused on innovative digital maintenance and field service solutions based on real-life scenarios. Our core focus on the platform is within the Customer Workflows vertical where we seek to be the leading implementation partner for Field Service Management. We believe you should work somewhere awesome, so we’ve put a focus on our employees by offering one of the best work packages in the partner space. As a ServiceNow Solutions Architect, you will be responsible for designing, implementing, and optimizing Field Service Management solutions on the ServiceNow platform. You will work closely with stakeholders to understand their field service needs, develop tailored solutions, and ensure successful deployment and integration of FSM functionalities. • Pre-Sales Engagement:, • Act as the primary technical expert in pre-sales meetings, demonstrating ServiceNow FSM capabilities and how they align with client requirements., • Collaborate with sales teams to identify client needs and develop customized FSM solutions that address specific business challenges., • Solution Design & Proposal Development:, • Design comprehensive FSM solutions on the ServiceNow platform, including workflows, integrations, and customizations., • Develop detailed proposals, including solution designs, implementation plans, and value propositions, to support sales efforts and win new business., • Client Presentations & Demos:, • Prepare and deliver engaging presentations and product demonstrations to showcase ServiceNow FSM solutions to potential clients., • Highlight the benefits and features of FSM solutions and how they can drive operational efficiency and improve field service management., • Requirement Gathering & Analysis:, • Conduct in-depth needs assessments and workshops with prospective clients to gather requirements and understand their field service processes with Business Process Consultants and Project Managers, • Translate client requirements into effective ServiceNow FSM solutions and articulate the technical approach and benefits., • Technical Expertise & Thought Leadership:, • Stay up-to-date with the latest ServiceNow FSM features, industry trends, and best practices., • Provide thought leadership and insights on FSM trends and innovations to clients and internal teams., • Collaboration & Support:, • Work closely with sales teams, consultants, and project managers to ensure alignment between pre-sales activities and project execution., • Support the transition of pre-sales engagements to post-sales implementation teams, ensuring a smooth handover and alignment with client expectations., • Documentation & Compliance:, • Create and maintain documentation related to solution designs, proposals, and client engagements., • Ensure compliance with organizational standards and practices in proposal development and client interactions., • Proven experience as a ServiceNow Solutions Architect with a focus on Field Service Management., • Extensive experience in designing, configuring, and implementing ServiceNow FSM solutions., • Demonstrated experience in integrating ServiceNow with other enterprise systems., • Deep understanding of ServiceNow FSM modules and their capabilities, as well as other ServiceNow Modules, such as ITSM, CSM, and HRSD, • Proficiency in ServiceNow development, including scripting (e.g., JavaScript, Glide API) and application customization., • Experience with integration technologies such as REST, SOAP, and middleware platforms., • ServiceNow Certified System Administrator (CSA) required., • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) in Field Service Management is preferred., • Strong problem-solving skills and analytical abilities., • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels., • Ability to manage multiple projects and priorities effectively., • Remote-First Work – Work from home with flexibility to collaborate across regions., • Career Growth & Learning – Learning credits for ServiceNow certifications and ongoing professional development., • Competitive Compensation – Competitive salary plus bonus compensation tied to impact., • Generous Time Off – Competitive PTO to support balance and recharge time., • High Autonomy – Ownership over solution design with the ability to influence technical direction., • Global Team Experiences – Annual company trips in the U.S. and internationally., • Meaningful Work – Hands-on impact delivering real-world ServiceNow Field Service Management solutions.All resumes/CVs must be submitted in English, to be considered. Equal Opportunity Employment Statement: Evora IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Enhanced Veterans Solutions, Inc. (EVS) is seeking a System Administrator to support a federal IT services program. The successful candidate will provide technical support and services in a Microsoft-centric enterprise environment while supporting mission-critical operations. • Administer Microsoft Windows infrastructure, • Support physical and virtual server environments, • Perform patching and vulnerability remediation, • Manage Active Directory and enterprise systems, • Install, configure and troubleshoot hardware and software, • Support enterprise IT operations and security requirements Primarily remote with occasional onsite support and travel. Standard work schedule is Monday through Friday. Requirements • Public Trust, • Minimum 5 years IT experience, • CompTIA A+, Network+, MCP and/or MCSA may substitute for up to 2 years of experience, • Strong written and verbal communication skills, • Ability to work independently in a remote environment, • Must meet DOJ/BOP residency requirements Preferred Technical Skills Microsoft Windows 11, Windows Server 2022, Microsoft 365, Active Directory, SCCM, SCOM, ServiceNow, OSD, networking, infrastructure support, and customer service.

Our mission is for every child to have an exceptional experience in school. Edia is a Series A technology startup revolutionizing K-12 education with AI-driven solutions. We develop software to improve math education, tackle chronic absenteeism, and optimize MTSS processes for school districts. Today, Edia supports 150+ districts across the country (e.g. New York City, Miami, Fulton County, Denver, etc.). We're building a best-in-class Customer Success team and looking for a passionate Professional Learning Manager (PLM) to lead and deliver exceptional training and onboarding experiences for educators and school personnel using our AI-powered platform. This role sits at the intersection of professional development, product implementation, and user enablement – ensuring that teachers, school administrators, and support staff are equipped with the knowledge and confidence to fully leverage our technology in service of driving positive student outcomes. At this time, for this specific role we’re looking for someone who is based out of the west coast and will be prioritizing candidates in this region. Onboarding: Develop professional development plans for new district customers to support seamless onboarding onto the Edia platform Training: Deliver engaging in-person and virtual professional learning sessions tailored for teachers, administrators, and support staff. Guide customers through best practices in AI-powered student success, ensuring they achieve measurable impact in areas such as MTSS, absenteeism reduction, and math proficiency. Content Development: Create role-specific training materials and self-serve resources that enable ongoing learning Stakeholder Engagement: Serve as a trusted advisor by building deep relationships and consulting with teachers and administrative personnel one-on-one to ensure they are realizing value from the Edia AI platform Industry Expertise: Leverage knowledge of AI in education, the Edia platform, and K-12 challenges to help schools optimize their use of AI-driven insights. Data Analysis: Proactively analyze customer adoption trends, usage patterns, and student outcomes to provide data-backed recommendations that help drive engagement 5+ years of experience in K–12 education as a school or district administrator (e.g., Principal, Assistant Principal, District Coordinator or Executive, Assistant Superintendent, etc.) Bachelor’s degree required, Master’s degree in Education or a related field preferred Led or facilitated professional development, with an emphasis on instructional technology or curriculum integration Experience implementing or supporting technology tools or digital learning platforms in classrooms or district-wide initiatives Demonstrated success driving change and adoption, especially during district rollouts or system-wide innovation Strong presenter and facilitator, confident with in-person PD, webinars, and large stakeholder engagements Passion for K-12 education, improving student outcomes and supporting educators through innovative AI-driven solutions Willing to travel extensively (50%+ of time) High-impact role where you’ll shape the narrative of a fast-scaling ed-tech AI startup. Work closely with leadership and GTM teams to drive market success. Competitive compensation, equity, and benefits package. Hybrid-friendly work environment with flexibility on remote work. Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section. We appreciate your interest in Edia. Feel free to follow us on _ to learn more about what we're doing to improve education outcomes in the US.

MongoDB’s Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skills, along with the ability to deliver concise, actionable reporting for escalations and post-mortem reviews. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: swing shift, second shift, and third shift. This posting is for Swing Shift, in which your working hours would be 12pm-9pm ET. Weekend Shift: We are looking to speak to candidates who are located in Central or Eastern timezones to work in our remote working model Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Tuesday to Saturday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. • Manage a portfolio of high-impact, long-running escalations, driving them to resolution, • Map customer stakeholders, set and reset expectations, and maintain clear, consistent communication, • Collaborate with Engineering and Field leadership to secure resources and drive issue resolution, • Organize and lead internal and customer calls, ensuring alignment and progress across teams, • Maintain a regular communication cadence, including executive summaries for internal stakeholders, • Ensure timely delivery of commitments by proactively communicating risks or changes, • Deliver high-quality incident resolution focused on root cause analysis, prevention, and knowledge transfer, • Track and analyze escalation trends to contribute to continuous process improvements, • Lead or support initiatives that evolve escalation and incident management practices, • 3+ years managing highly technical customer escalations in the software industry, • Experience with managing and engaging customers throughout the case life history, • Skilled in conducting customer facing and internal technical root cause analysis, • Strong background in utilizing pager duty and managing incidents, • Strong troubleshooting and diagnostic skills with experience in distributed systems and advanced computing concepts, • Familiarity with Linux, cloud platforms (AWS, GCP, Azure), and database technologies, • Experience in corporate/vendor environments working with customers, stakeholders, and vendors, • High emotional intelligence, a customer-focused mindset, and a strong desire to help others, • Ability to quickly learn new technologies and think on your feet in complex situations, • Excellent communication skills (written and verbal) with experience engaging executives and translating technical issues for diverse audiences, • Experience in software engineering with comfort in programming, queries, and command-line operations, • Background in technical support, customer success, or account management at a database or distributed systems company (NoSQL experience preferred), • Hands-on experience as a database, network, or storage administrator, • Cloud expertise with AWS, Azure, GCP, and familiarity with IaaS, PaaS, and SaaS environments MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273365205

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced RMA Technical Specialist to Drive and Improve the RMA process for emerging technologies. The ideal candidate is highly motivated with System Administrator level trouble shooting skills, the ability to support multiple technologies and experience with different trouble reporting systems . This is a highly visible role in a high-growth technology company, which will require JIRA knowledge, Confluence experience and various Vendor Portal Experience. It will also require the ability to adapt to the latest technology, help drive resolutions for never before seen issues and develop documentation as the technology evolves. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities GPU/CPU Troubleshooting / fault validation Interaction with Hardware Vendors Logs and Technical data exchange with Vendors Scheduling On Site support for Hardware replacement Validating Software and Firmware versions Certify system repair before re-insertion to service Trouble report creation in Vendor Portal (External) Qualifications Previous RMA Experience Experience with Nvidia GPU’s Experience with AMD GPU’s Microcloud Experience Data Center Operations Experience Compensation $75,000 - $90,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. [We are currently only accepting applications from candidates residing in the following states: Alabama, Arizona, Connecticut, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Utah, Vermont, Virginia, and Wisconsin.] We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our .

Full-time Description About Us eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow This position is contingent upon contract award Responsibilities: • Designing, developing, and maintaining Copado CI/CD pipelines for Salesforce development on the Medicaid Enterprise Systems Hub (MESH), • Developing, configuring, and managing multiple Salesforce environments (development, testing, UAT, staging, production) using Copado, and ensuring metadata deployments are synchronized and consistent across the MESH org, • Configuring quality gates including code reviews, automated test execution, code-quality checks, and security scans within the CI/CD pipeline so promotions to Validation, Staging, and Production meet CMS deliverable performance standards (e.g., 90% automated test coverage, 0 lint errors), • Promoting and applying an automation-first approach to reduce manual configurations within the Salesforce platform by writing custom scripts, configuring robotic process automation, and automating recurring deployment tasks, • Managing Salesforce releases in coordination with development, QA, security, and CMS business teams, supporting the cadence of bi-weekly promotions to the Validation environment expected on MESH, • Implementing strategies for rapid data and metadata restoration in case of deployment failures, including tested rollback paths and recovery runbooks, • Leading Salesforce backup and restore strategies, including scheduling data backups, maintaining restoration runbooks, and validating recovery times on a recurring basis, • Leading continuous improvements and enhancements to the CI/CD pipeline and team development workflows to evolve best practices and reduce lead time, change failure rate, and mean time to recovery, • Setting up monitoring and alerting on Salesforce deployments, Copado pipelines, and integrated services (T-MSIS, MBES/MacFin, Microsoft 365, DataConnect) to detect and address issues, • Documenting DevOps code-promotion patterns, back-promotion procedures, environment topology, and operational runbooks in CMS-approved tools (Confluence, Box, GitHub), • Providing technical support, troubleshooting, and training to the development team on continuous integration and continuous deployment best practices, ensuring all developers complete the Copado training required by CMS OIT prior to deploying to the CMS Salesforce org, • Implementing observability tools within the Salesforce platform to gain insights into system performance, reliability, and utilization to proactively identify potential issues, • Configuring alerts on system issues and leading incident response in collaboration with development and security teams, • Configuring security tools and Salesforce permission sets to enforce zero-trust security strategies and least-privilege access controls, • Supporting transition-in and transition-out activities including repository, pipeline, and environment hand-off in accordance with CMS contract requirements Requirements Required Qualifications: • All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation, • Bachelor’s degree in computer science, engineering, or related field, • 8+ years of DevSecOps experience with cloud architectures, CI/CD pipelines, release management, and security tools, • Experience with monitoring and observability tools, log aggregation, and security tools within the Salesforce Platform, • Experience with Copado Data Deploy and Salesforce Data Loader, • Knowledgeable of Salesforce platform capabilities, governor limits, Apex, Visualforce, Lightning Web Components, APIs, and declarative development tools, • Knowledgeable of Salesforce testing frameworks and best practices for automated testing, • Knowledge of infrastructure-as-code (IaC) tools including Terraform and AWS CloudFormation, and configuration management tools such as Ansible, • Experience with Atlassian Jira and Confluence, • Familiarity with Own Backup and Restore is a plus, • Experience with AWS Cloud is a plus, • Strong proven analytical ability and ability to solve problems independently Desired Qualifications: • 5+ years managing multiple Salesforce applications and environments (e.g., development, testing, UAT, staging, production), • Copado Fundamentals I and Copado Fundamentals II, • Copado Consultant Certification is preferred, • Salesforce Certified Administrator is preferred, • Federal Government contracting work experience, particularly with CMS, MACBIS, or other HHS programs, • Experience supporting FedRAMP Moderate ATO maintenance and CMS continuous monitoring requirements Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Candidates are expected to participate in on-call rotations, during business hours, and as needed (for high-priority incidents) outside of normal business hours. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status Salary Description $106,300 - $171,400

Are you a NetSuite Administrator who thrives in a dynamic, high-growth environment? Do you see a manual process and immediately think of ways to automate it? We are looking for a Senior Admin who is passionate about leveraging the full power of NetSuite to support seamless, scalable back-end infrastructure. We need a forward-thinking expert who is tired of manual brute force and is curious about how AI and automation can make the Finance team’s life easier—whether that’s using AI to write a script faster or deploying tools to automate complex close reconciliations. Your expertise will empower our teams to operate seamlessly, ensuring our systems are robust, secure, and aligned with organizational goals. • Be the go-to NetSuite expert, with full ownership of administration, optimization, and cross-functional system support., • East Coast location preferred, ideally commutable to our Holmdel, NJ HQ for occasional visits, • Maintain system health: Monitor system performance, troubleshoot issues promptly, and execute patches to ensure optimal functionality., • Ensure data integrity: Perform regular data audits, manage data migrations, and implement best practices for data hygiene and quality across the organization., • Manage user access and security: Configure roles, permissions, and access controls to ensure data security and compliance with information security standards., • Partner with the CFO organization on AI initiatives: collaborate to identify and implement AI-driven opportunities that increase operational efficiency and automate routine tasks., • Drive process automation: Proactively identify opportunities to automate core financial workflows (Procure-to-Pay, Order-to-Cash, Record-to-Report) to reduce manual effort., • Manage the development lifecycle: Oversee the sandbox environment and follow a structured release management process for designing, testing, and deploying all system changes and customizations., • Collaborate on requirements: Partner with cross-functional teams to gather business requirements and translate them into scalable, best-practice NetSuite solutions., • Support Month-End Close: Partner closely with the Finance team during the month-end close process to troubleshoot errors, resolve data discrepancies, and ensure timely financial reporting., • Develop actionable insights: Create and maintain complex saved searches, financial reports, and KPI dashboards to support decision-making for Finance, Operations, and Warehouse teams., • Enhance visibility: continuous exploration of reporting enhancements and visualizations to support business analysis across all departments., • Serve as the first line of support: Troubleshoot user-reported issues and resolve system errors for stakeholders across the organization., • Empower end-users: Develop and deliver training materials and comprehensive system documentation (configuration details, process flows) to ensure users utilize the system effectively., • Manage change communication: Own the communication of platform changes, new features, and maintenance windows to end-users and stakeholders., • Manage system upgrades: Lead the effort for quarterly NetSuite upgrades by assisting with impact analysis, regression testing, and post-deployment validation., • Drive continuous improvement: Participate in initiatives to explore automation or AI-driven capabilities to keep the system modernized and efficient., • 5+ years of direct experience as a NetSuite Administrator., • Experience supporting Finance or ERP environments with a deep understanding of accounting processes (GL, AP, AR, Project Billing, Inventory)., • Experience with Zone Billing (or similar complex billing tools) supporting recurring and usage-based subscription models is required., • NetSuite Proficiency: Strong working knowledge of Saved Searches, Reports, Dashboards., • Security & Compliance: Demonstrated ability to manage system security, roles, permissions, and change control processes., • Integrations: Strong experience with third-party integrations; familiarity with middleware like Boomi or Celigo, and platforms like High Radius is a major plus., • Systems Thinker: A passion for efficiency, ensuring processes work well together to streamline commercial operations., • Problem Solver: Excellent analytical skills with a proactive approach to troubleshooting complex system issues independently., • Communication: Ability to work effectively with both technical and non-technical stakeholders, bridging the gap between business needs and system capabilities., • Growth Mindset: A self-starter willing to dig into new concepts, make recommendations with limited information, and adapt to emerging technologies (AI/Automation).$130,000 - $140,000 a yearIn our commitment to salary transparency, we provide a compensation range for each role. In addition to the base salary this role is bonus eligible, the final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company matchAND BEYOND...• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays• Up to 4 weeks paid bonding leave• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Dealstack is on a mission to power private equity. Today, there is no purpose-built tech in place to power the world of private equity. Dealmaking is manual, chaotic and backward. Dealstack is a SaaS platform that puts an end to these outdated practices, setting a new collaboration standard in the industry. Dealstack is built by PE, for PE. Founded by experienced professionals from within the industry, our products sit at the intersection of SaaS, fintech and legaltech. Company’s headquarters are in London, but there are also people working remotely from few locations (Poland and South Africa). Current headcount is 25. Dealstack is ISO27001 and Soc2 certified. Dealstack has an ambitious, multi-product roadmap. The first product went live in 2023. It allows private equity professionals to easily onboard and maintain investment programmes. Because we are planning to bring IT Support/System Administrator role in house, we are looking for ambitious individual, with proven IT support/admin skills and experience to support our Dealstack Team part time, remotely (10-15h/month depending on the team’s needs). The role presents an exciting opportunity to support and deliver innovation to a fast-moving industry. • You have at least bachelor’s degree in information technology, Computer Science, or a related field, • You have 4+ years of commercial experience as an IT support or System Administrator at an international tech company which was ISO27001 or/and Soc2 certificated, • Willing to work remotely with other team members spread across few locations (UK, Poland and South Africa), • Detail-oriented and proactive, interested in working part time, • Interested in maintaining the company’s IT infrastructure, providing technical support to users, and ensuring smooth day-to-day operation of hardware, software, and networks, • Opinionated and passionate - we like people who have strong opinions about their work and are happy to work with the international teams across world, • General IT support& admin tasks for Dealstack, • Collaborate with vendors and service providers or auditors as needed, • Provide Tier 1 and Tier 2 technical support for hardware, software, and network-related issues, • Install, configure, and maintain desktops, laptops, printers, and other IT equipment, • Setting up new/old and administer Windows, MacBook and/or Linux servers and machines, Active Directory, and user account management, • Monitor system performance and troubleshoot issues to ensure high availability, • Maintain and update IT documentation, including asset inventory and network diagrams, • Set up new user accounts, email configurations, and access controls, • Perform regular backups and recovery testing, • Maintain and support cloud-based tools (e.g., Office 365, MS licenses - 365 Business Premium, Defender for Office, NA Solarwinds MSP pro, VU backup WL Acronis Hosted Storage for per Workload model - Acronis Cyber Protect), • Entra, Intune, Acronis - management, enrolling laptops & phones into company portal, setting up already existing policies, • Windows, Macbook and Linux updates, patches, fixes, installations, • With time also taking some of DevOps’s admin responsibilities, • Managing Shared Mailboxes, • Ensuring compliance with IT security policies and data protection regulations as well as with the ISO27001 and Soc2 certificationsYou will be part of the IT support/admin team and will work closely (if needed) with our DevOps team, • At least bachelor’s degree in IT, Computer Science, or a related field, • 4+ years of commercial experience as an IT support or System Administrator at an international tech company which was ISO27001 or/and Soc2 certificated, • Strong knowledge of Windows/Mac OS/Linux, networking concepts, and common business applications, • Hands-on experience with Active Directory, Group Policy, DNS, DHCP, and VPNs, • Familiarity with cloud platforms (AWS) is a plus, • Basic scripting knowledge (e.g., PowerShell, Bash) preferred, • Ability to work independently and as part of a team, • Excellent problem-solving and very strong communication, influencing and presentation skills, with a deep sense of personal excellence and accountability, • International experience and knowledge; cultural sensitivity and ability to work across multiple markets / cultures, • Positive, mature approach to problem solving, • High EQ and interpersonal skills, with an ability to read and respond to complex and challenging situations, • Team player with a desire and ability to function in a fun, flexible, changing environment, • Speak very good English (on daily basis)

The New Jersey State Office of InnovationThe New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve. Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits. Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI). We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges. To learn more about the New Jersey State Office of Innovation, read our and visit our page. The technology operations director role is central to managing the Office of Innovation's technology platforms and systems. This role will collaborate closely with Office of Innovation leadership and oversee a small team to design and implement comprehensive policies and processes. Additionally, this role will spearhead long-term technical operational projects, including improving security practices, optimizing the use of hardware and software, and engaging in strategic procurement decisions. We are seeking candidates with a minimum of 7 years of professional experience in technology operations and managing web applications and software-as-a-service platforms with a focus on security, including at least 2 years of professional experience leading cloud-based IT platform administration and at least 1 year of professional experience in people management. You should have demonstrable success solving complex and highly-ambiguous problems in bureaucratic settings, yet preserve an agile and adaptive approach to this role. You should be an accomplished manager comfortable working in a startup-like environment where you think independently and operate with a high degree of autonomy, skilled at driving projects forward while communicating and collaborating closely across your team and the broader organization. This role will report to the Chief of Staff, liaise closely with other operations departments, and collaborate with other directors and initiative leads to support team members across the office. Responsibilities may include: • Act as the primary administrator of Office of Innovation technology platforms and systems, including Google Workspace, GitHub, AWS, Slack, and more., • Act as a primary liaison of the Office of Innovation to the State’s Office of Information Technology, on matters related to staff training, security policy, cloud policy, and other technical policies., • Manage software licensing and access management for onboarding and offboarding members of the office, contractors, and partners. Create and manage user accounts, permissions, and access controls while optimizing configuration of software applications., • Manage hardware provisioning, including accurate inventory for computers, phones, and IT accessories., • Maintain systems inventory and technical documentation, generate reports on performance/usage, ensure cost efficiency, and serve as a consultory point of contact for application vendors., • Assess, evaluate, and help implement new digital tools for teams., • Provide consulting and advising for new software or platform procurement, in collaboration with the Office’s finance and procurement functions, to provide the technical perspective and expertise on procurement efforts. Help ensure timely acquisition, distribution, and replacement of assets., • Act as technology operations leader, including managing a team and coordinating with Office of Innovation leadership, other operational directors, and team leads., • Design and implement organizational policies and processes to create smoother, more manageable systems, and enhance security practices, hardware and software utilization, and more., • Provide counsel on technical matters in plain language to our project teams and stakeholders to determine viable tech solutions. Interact and facilitate conversations with a diverse range of individuals, including NJ residents, state partners, and government officials., • Serve as the organization's primary authority on cyber security practices and policies, including maintaining an up-to-date understanding on regulatory requirements and industry standards and research in the cybersecurity space to inform our team's practices., • Develop processes and controls, in consultation with Office of Innovation leadership, to ensure Office systems are secure and properly configured., • Perform routine audits to ensure the security and accuracy of all internal digital services, and maintain the quality and reporting of this information for the office., • Manage and apply compliance and regulatory frameworks to cloud architecture and application security in the Office of Innovation’s project work, in coordination with multiple technical stakeholders and domain experts such as Office of Innovation project teams, the State Office of Information Technology, NJ Cybersecurity and Communications Integration Cell, and other State agencies as needed., • Execute additional duties and responsibilities to advance the Office of Innovation’s mission and work., • A minimum of 7 years of professional experience in relevant technical roles and a commitment to technical excellence in yourself and your work., • At least 2 years of professional experience leading cloud-based IT platform administration., • At least 1 year of professional experience in people management., • Professional experience in managing and scaling a technology operations team and providing developer operations support, including: improving shared libraries/utilities and practices around authentication, logging, alerting, and monitoring, debugging and diagnosing issues in distributed systems, ensuring system uptime and performance, and monitoring and notifying appropriate officials in the case of security and data breaches., • Working knowledge of modern IT security best practices, including single sign-on and identity management, multi-factor authentication, least privilege access, and other zero-trust principles., • Ability to engage with technologies such as: modern JavaScript, React, CSS, HTML, JavaScript libraries and frameworks, linting, and best practices, Amazon Web Services (AWS), SQL and NoSQL document store persistence, and Git/GitHub version control., • Experience executing full lifecycle software development in production, including well-designed code, high quality automated tests, designing infrastructure, debugging issues and ensuring system uptime, and writing documentation., • Experience solving complex problems through the use of human-centered design, agile iterative development, and data-driven decision making., • Proven skill in tackling problems with curiosity, engaging in inquiry, and understanding user needs to develop optimal solutions., • Paramount attention to detail and ability to execute key tasks with zero room for error., • Dedicated to advancing the mission of the NJ Office of Innovation and public service, with a strong commitment to accessibility and fostering a more inclusive society.We welcome applicants from a broad range of backgrounds. If you believe that you could excel in this role, we encourage you to apply. If you have any questions, please contact _. Compensation: Annual salary of $135,000-$155,000 commensurate with experience. Benefits include medical, dental, vision, paid leave, and competitive retirement plan options, as well as other optional fringe benefits. The New Jersey Office of Innovation is proud to be an equal opportunity employerWe are deeply committed to the principles of equity, diversity, and inclusiveness and seek to create a pluralistic community for all. We strongly encourage people of color, members of racial and ethnic minority groups, women, LGBTQI+ people, those with disabilities, and Veterans to apply. We are committed to building a team that is reflective of New Jersey’s incredible diversity. We do not discriminate against any candidate because of color, race, age, religion, sex, gender identity or expression, sexual orientation, membership in an employee organization, pregnancy, marital status, status as a parent, ancestry, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, retaliation, or other non-merit based factors. EligibilityYou must be authorized to work in the United States. Candidates may be required to pass a background check and complete additional steps as part of the application and onboarding process. You will be considered an “at-will” employee, meaning both employer and employee have the right to terminate employment with or without cause or notice.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Operations Coordinator, PB Coding reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Operations Coordinator, PB Coding performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. Responsibilities: • Has deep understanding of disease process, A&P and pharmacology., • Acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patients service., • This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. Also demonstrates expertise to resolve Optum coding edits., • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff, • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. Maycontact providers for peer-to-peer reviews, • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • 94% accuracy on organization's coding test. Preferred: • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

Job Title: Customer Relationship Management (CRM) – Data Migration Specialist Hybrid/Remote (as required) Job Summary: Next Generation, Inc. (NGI), an Equal Opportunity Employer, is seeking an experienced CRM Data Migration Specialist to assist our clients' technical teams in migrating 15 years of legacy Siebel CRM data, including file attachments, into a new ServiceNow Customer Service Management (CSM) platform. The ideal candidate will have extensive experience with Siebel data structures, large-scale data extraction, and the development of RESTful APIs for ingestion into enterprise platforms. Job Requirements: • Work with our client's technical teams to export 15 years of Siebel Legacy CRM data, ensuring completeness and accuracy, including all file attachments., • Analyze Siebel database schema and data models to plan efficient extraction processes., • Develop and implement RESTful API solutions for ingesting extracted data into ServiceNow CSM., • Ensure data mapping, transformation, and cleansing meet quality standards before ingestion., • Collaborate with ServiceNow platform teams to define and validate data ingestion specifications., • Conduct test migrations, troubleshoot issues, and optimize performance during the migration process., • Document migration processes, data structures, and API configurations for knowledge transfer., • Ensure compliance with data governance, privacy, and security standards throughout the migration., • Provide technical support during cutover and post-migration phases to ensure smooth transition. Required Skills: • Bachelor’s Degree in Computer Science, Information Systems, or a related field., • Proven experience with Siebel CRM data extraction and migration projects., • Strong expertise in RESTful API development, integration, and consumption., • Experience with ServiceNow CSM data structures and ingestion processes., • Proficiency in SQL and database query optimization for large datasets., • Strong understanding of ETL processes, data mapping, and transformation., • Experience working with large-scale data sets including file attachments., • Knowledge of data governance, compliance, and security best practices., • Excellent problem-solving skills and ability to work both independently and in a team environment., • Strong written and verbal communication skills. Preferred Skills: • Prior experience migrating from Siebel to ServiceNow or similar CRM systems., • Familiarity with scripting languages such as Python, JavaScript, or PowerShell for automation., • ServiceNow Certified System Administrator or related certification., • Experience with cloud-based integration and deployment strategies. Job Benefits: • Competitive Consultant pay range based on experience and education of approximately $65-$75 Hourly USD

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Coding Specialist I performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on Evaluation and Management services. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist I also demonstrates understanding and knowledge to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to review the medical record thoroughly, utilizing all available documentation to abstract and code physician professional services and diagnosis codes (inpatient admissions, bedside procedures, and/or diagnostic services)., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding for their specialty., • Reviews and communicates new or revised billing and coding guidelines and information with providers and their assigned specialty., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies and reports repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD10 codes and modifiers. Adds MBO tracking codes as needed., • May collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement assistance; helps identify and resolve incorrect claim issues and may assist with drafting letters in order to coordinate appeals., • May work with Revenue Cycle staff and Account Inquiry Unit staff as requested, assists in obtaining documentation (notes, operative reports, etc.). Provides additional code and modifier information, • Meets established minimum coding productivity and quality standards for each encounter type based on type of service coded., • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • 94% accuracy on organization's coding test. Preferred: • Bachelor's degree or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information, • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews., • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years of experience in a relevant role., • 94% accuracy on organizations coding test. Preferred: • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: The RevOps Technology & Automation team owns the systems, tech, and AI tools that help GTM teams generate revenue. Our mission is to maximize the effectiveness of ZipRecruiter’s go-to-market capabilities by bringing data-driven decision-making, strategy development, and operational optimizations to our teams. The Senior Revenue Operations Business Analyst will be key in enabling ZipRecruiter's sales, marketing, support, and leadership teams to achieve measurable ROI. This role involves close collaboration with these teams and IT to implement workflow automation and drive the adoption of AI technologies. The ideal candidate will have exceptional communication, technical skills, and knowledge of the sales pipeline processes. We are looking for a high-performing analyst to join our team and play a key role in managing our tech stack and lead enrichment solutions. You will work closely with sales, finance, and leadership teams to conduct analysis that drives decisions related to our sales technology and automation processes leveraging AI agents. Key Focuses: • System Ownership & ROI: Act as the primary administrator and subject matter expert for our GTM tech stack such as Glean, ZoomInfo, LinkedIn Sales Navigator, and Lightcast, ensuring these tools drive quantifiable ROI., • Workflow Automation: Identify bottlenecks in the sales process and build automated solutions into existing or new workflows to increase GTM velocity., • AI Adoption: Lead the charge in implementing and driving the adoption of AI tools within our revenue teams to optimize performance and efficiency., • Lead Enrichment & Pipeline Strategy: Manage and optimize lead enrichment processes and drive pipeline solutions to ensure our sales teams are working with high-quality, actionable data., • Cross-Functional Projects: Lead projects and build consensus with stakeholders to make data-driven decisions on growth strategy, ROI analysis, and operational optimizations., • Performance Metrics: Develop new metrics and dashboards to identify trends, capitalize on operational improvement opportunities, and prove the impact of our tech investments. Minimum Qualifications: • 3+ years of experience in revenue operations, business process roles, or strategic analytical roles at a high-growth company., • Tech Stack Expertise: Proven experience managing or implementing GTM tools (e.g., ZoomInfo, LinkedIn Sales Navigator, or similar lead enrichment platforms)., • Automation Mindset: A proactive thinker looking to build processes and technical workflows that scale., • Analytical Power: A passion for turning complex data sets into meaningful business insights with a focus on business impact., • Technical Skills: Basic data architecture and process optimization experience required, • Communication: Strong written and verbal communication skills with the ability to interface with various stakeholders and leaders throughout the organization., • Problem Solving: Detail-oriented with the ability to problem-solve in both individual and group settings., • Academic Background: Degree in Finance, Economics, Computer Science, or a similar quantitative discipline. Preferred Qualifications: • Experience implementing AI-driven tools for revenue or GTM teams and driving adoption across multiple stakeholders., • Familiarity with additional lead enrichment or AI platforms (e.g., Glean, ZoomInfo)., • Advanced data visualization skills with tools like Tableau, Power BI, or Looker., • Experience leading cross-functional projects that optimize sales processes or improve pipeline quality., • Experience building metrics, dashboards, or reporting frameworks to measure ROI of tech and automation investments. As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary range for this full-time position is $110,000-142,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. RKON Professional Services delivers contracted projects to our customers and leads MSP/MSSP onboarding engagements. We are a dynamic team of highly skilled technologists and undertake customer-facing projects of all sizes. As a vanguard of RKON services, we give customers their initial experience with RKON quality. Team members are extremely knowledgeable, excellent communicators, excellent planners, and live a customer-first mindset. About the position: This customer-facing role is responsible for designing, implementing, and migrating infrastructure and collaboration solutions for RKON’s customers primarily related to mergers & acquisitions (M&A) and divestitures. Consultants will also assist RKON operations to ensure the stability, integrity and efficient operation of the information systems that support core organizational functions for our clients. The ideal candidate for this role will have 5-10 years of experience acting as a customer-facing solutions engineer or system administrator with strong and broad knowledge of Microsoft-centric business technology solutions and Microsoft 365 including endpoint management, Entra/InTune/Teams/SharePoint, information security & compliance. In addition, a strong understanding of team-based project delivery, work planning, and the ability to work independently is required. Responsibilities Include: Technical Engineering: • Responsible for building and implementation of solutions involving M365, Entra, and endpoints., • Manage the execution of tenant-to-tenant migrations, including migration toolset recommendation and operation (e.g. BitTitan, Quest, AvePoint, Sharegate)., • Collaborate cross-functionally within a team, including consultants from our Cloud & Infrastructure, Cybersecurity, Professional Services, Sales, and Sales Operations practices., • Orchestrate knowledge transfer and sharing best practices with team members that help enhance the quality and efficiency of customer service and process management. Consulting:, • Engage with clients and prospects to understand the nature of their business problem(s), and leverage knowledge and expertise gained over time towards architecting a recommended solution., • Participate in presales and scoping efforts to understand scope, cost and complexity, and create statements of work and work breakdown structures with minimal oversight., • Leveraging RKON’s proven playbook, perform detailed discovery and migration planning., • Participate in, as well as lead, discussions with key decision makers related to solutions, risks/challenges, and deployment strategies & timelines., • Work through complex Statements of Work (SOW) to determine the appropriate deliverables and outcomes., • Create presentations and work products to help facilitate decision making or drive clients & projects towards a desired outcome., • Assist with facilitation of change management activities alongside technical task execution. Technical and Professional Expertise: • 5-10 years minimum of similar work experience in a client facing or technology consulting role, • Strong design and operational experience with Microsoft Active Directory including consolidation, separation, and upgrades, • Comprehensive M365 solution design and administration experience including Exchange Online, Teams, Intune, Autopilot, and Entra ID, Strong knowledge in Azure environments and on-premises systems management., • Strong design and operational experience with Microsoft Active Directory including consolidation, separation, and upgrades., • Extensive experience (10+ projects) planning and executing cloud migrations, including but not limited to:, • M365 tenant-to-tenant migrations, • Email migrations, • Endpoint migrations, • Voice migrations, including number porting and call queues/auto-attendants, • SharePoint, OneDrive, Teams, and file share migrations, • Core technology skills:, • Expert level with M365 including Entra, Exchange, Intune, End Point Management, and SharePoint, • Experience configuring Microsoft Entra Connect, • Familiarity with migration tools such as Quest, BitTitan, and AvePoint, • Strong experience with Powershell scripting preferred, • Experience with Google Workspace migrations is a plus, • Solid experience in an IT consulting/professional services role, • Experience working for an MSP and/or working with multiple environments is strongly preferred, • Excellent organization, communication, project management, and problem-solving skills, • Efficiently manage multiple tasks and contribute in a fast-paced, team-oriented environment, • Must be adaptable, collaborative, energetic, self-motivated, excellent team player, and able to work independently, • Ability to travel as needed up to 25% of the time, • Ability to occasionally work after hours and weekends for project cutovers, • Experience with Azure, AWS, and/or GCP cloud platforms is a plus. Preferred Education/Certification Requirements: • Microsoft 365 Intermediate or Expert level certifications Compensation: The base salary range for this position is $145,000-$185,000. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, RKON provides a benefits package that includes health insurance (medical, dental, vision, life, and long and short-term disability insurance); flexible time off; and a 401(k) Plan with employer match to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.