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Job Description:\n\nCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: Description ProSidian Seeks a Housekeeping Aide | Temporary Staffing [DOS0009008] for --- on a Exempt 1099 Contract: No Overtime Pay Basis located CONUS - New York, NY Across The Mid Atlantic Region supporting High-profile diplomatic residence environment requiring discretion, reliability, compliance with government procurement rules, and professional housekeeping/culinary capabilities.. Seeking Housekeeping Aide candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as DOS. This as a or Contract W-2 (IRS-1099) Temporary Staffing Functional Area / Swim Lane / Category Discipline Professional - Temporary Staffing Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Housekeeping Aide [Temporary Staffing] in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as Department of State (DOS) | Office of Acquisitions | U.S. Mission to the United Nations Generally Located In CONUS - New York, NY and across the Mid Atlantic Region (Of Country/World) delivering seamless household care and meal support with precision, professionalism, and hospitality every day. RESPONSIBILITIES AND DUTIES - Housekeeping Aide | Temporary Staffing [DOS0009008]Maintain cleanliness and organization of all residence areas: living spaces, bedrooms, bathrooms, kitchen, and common areas.Perform routine cleaning tasks including dusting, vacuuming, mopping, sanitizing surfaces, and managing laundry services.Care for and maintain furniture, fixtures, appliances, and household supplies.Provide waitstaff support for official functions such as receptions, dinners, and other events.Plan, prepare, and serve meals tailored to residents’ needs and guest preferences.Accommodate dietary restrictions and maintain proper kitchen cleanliness, storage, and food inventory.Adhere to public health safety and hygiene standards (food safety, sanitation, handwashing, gloves, hairnets).Communicate effectively with residence staff and demonstrate discretion, professionalism, and confidentiality.Work a flexible schedule, including evenings, weekends, and holidays.Qualifications Desired Qualifications For Housekeeping Aide | Temporary Staffing [DOS0009008] (DOS0009008) Candidates:Minimum 2 years of combined housekeeping and cooking experience.Background in formal, high-profile, or hospitality environments preferred.U.S. Citizenship required, with ability to pass background checks and provide references.Physical ability to lift/move items up to 20 lbs. and perform manual household tasks. Education / Experience Requirements / QualificationsHigh School Diploma or equivalent required.Professional training or certifications in hospitality, housekeeping, or culinary services desirable.Demonstrated ability to independently manage household responsibilities and meal preparation for 2–5 people. Skills RequiredProficiency in cleaning techniques, tools, and use of common household appliances (washer, dryer, vacuum, iron, dishwasher).Cooking and meal preparation skills with ability to tailor menus to preferences and dietary needs.Strong organizational and time management skills.Effective interpersonal and communication skills.Ability to maintain discretion, confidentiality, and professionalism. Competencies RequiredReliable, punctual, discreet, respectful.Adaptable to schedules and events.High standards in cleaning and food prep.Dedicated to resident/guest satisfaction.Self-motivated, works without supervision. Ancillary Details Of The RolesThe Housekeeping Aide shall provide waitstaff and hospitality support during official receptions, dinners, and private events. This includes table setting, serving meals, beverage service, and maintaining a professional and discreet presence while ensuring guests’ needs are met.The Housekeeping Aide shall monitor and manage household supplies, including cleaning products, toiletries, and kitchen stock. This responsibility includes restocking, tracking usage, and coordinating replenishments to ensure uninterrupted operations and readiness for both daily living and special events. Other Details40 hrs/week, Mon–Fri, flexible for evenings/weekends/holidays.Official residence, 50 UN Plaza.Clean, organized home; quality meals; strict safety/hygiene. #TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmekAdditional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIESTeamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leaderLeadership – the ability to guide and lead colleagues on projects and initiativesBusiness Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and peopleCommunication – ability to effectively communicate to stakeholders of all levels orally and in writingMotivation – persistent in pursuit of quality and optimal client and company solutionsAgility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreamsJudgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramificationsOrganization – the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTSBusiness Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectorsCuriosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well togetherHumility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a differenceWillingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL"—success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume, Bios, And Salary Expectations / Rates To Careers @ ProSidian.Com & Recruiter @ ProSidian.Com ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Agent(Overnight Agent) at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Previous overnight agent experience preferred * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Job Description The Palm Court Seasonal Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, dining experience post visit and daily operations of the restaurant seating. Create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Seasonal Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Seasonal Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • On some occasions, the ability to work under pressure and prioritize, completing projects start to finish in under two hours, • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Salary $65,205 Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified. Assistant Manager – Restaurant OVERVIEW: The Veterans Canteen Service (VCS) is currently conducting a recruitment search for the position of Assistant Canteen Chief in Brooklyn, NY. This role oversees all aspects of canteen operations, including retail, food service, vending, sales, merchandising, and accountability. Join us in making a difference for our nation’s Veterans and their caregivers. As an Assistant Canteen Chief, you will help advance our mission by delivering quality goods and services at affordable prices. In this leadership role, you’ll oversee daily operations, ensuring that Veterans Canteen Service (VCS) standards and policies are met while driving a customer-focused, financially sound retail, food, and vending operation. DUTIES: Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center. Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team. Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors. Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards. Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards. Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability. Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales. Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance. VCS offers competitive benefits, including: • Opportunities for career advancement., • Childcare Subsidy Program., • No nights., • Major Medical, Dental, Vision Insurance & Life Insurance., • Vacation & Sick Leave to include 11 (paid) Federal Holidays., • Federal Retirement, Pension., • Public Transportation Benefits (Bus Pass). A current, valid REAL ID is required to work at Veterans Canteen Service. Management Experience: • Minimum of 1–2 years of direct food service and/or retail management experience., • ServSafe certification required (or must be obtained within 90 days of hire)., • Associate Degree in Business, Hospitality, or Management preferred (not required). As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: • your performance and conduct;, • the needs and interests of the agency;, • whether your continued employment would advance organizational goals of the agency or the Government; and, • whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.

Job Description Title Assistant General Manager Summary Report to General Manager. Manage entire operations. Oversee day-to-day restaurant operations. Essential Functions Day-to-Day Operations Maintain operational schedule including opening and closing of the restaurant. Manage operational reports to senior management in a timely manner. Customer Operations Direct subordinates in customer service standards to ensure that all guests feel welcome and are given responsive, friendly and courteous service. Communicate and work with fellow managers to ensure guest service standards and efficient operations. Resolve customer complaints and report them to the Companys management. Provide guidance to employees on cash and credit transactions with customers. Safety and Hygiene Maintain safe, secure, and healthy restaurant environment by establishing, following, and enforcing sanitation standards and procedures in compliance with health and legal regulations Food and Consumables Management Order food, drinks, and supplies inventory according to predetermined product specifications and receive in correct unit count and condition. Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures Direct the maintenance of proper food holding and refrigeration temperature control points. Support delivery to load and unload products. Facilities and Equipment Maintenance Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs. Human Resources Management Exercise managerial discretion along with Company's HR department to ensure that the restaurants human resources activities are properly executed Make employment and termination decisions including interviewing, hiring, evaluating and disciplining FOH personnel as appropriate Provide orientation of rules, policies and procedures; and oversee training of new staff. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. Execute disciplinary measures based on monitoring of attendance of non-exempt employees. Monitor employees health and personal hygiene to prevent possible spread of viruses and bacteria. Ensure staff meal money is properly collected and offered only at a given time following company policy. Report and handle any on premise accidents by following the incident handling manual. Knowledge and Skills Understand Companys policies, procedures, standards, specifications, guidelines, and training programs. Keep learning skills and product knowledge as a role model for staff General Assistance Act as an effective team member to assist other managers for the Company. Recommend operational policies to Companys management to improve Companys operational effectiveness and efficiency and compliance with laws, regulations and policies Perform other duties as assigned. Perform non-managerial duties as needed or required due to business/scheduling needs.

Job Description Salary: $95000-$100000 / year What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities. Key Responsibilities: • Manages salaried managers and hourly associates in the Food Service Department, • Oversees the overall direction, coordination, and evaluation of the account, • Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems, • Prepares and manages annual budget, • Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc., • Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control, • Other duties as assigned Preferred Qualifications: • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred, • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control, • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Previous P&L accountability or contract-managed service experience is desirable, • Strong supervisory, leadership, management and coaching skills, • Strong communication skills, both written and verbal, • Ability to communicate on various levels to include management, client, customer and associate levels, • Excellent financial, budgetary, accounting and computational skills, • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1477977 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job DescriptionDescription: Job Title: Assistant General Manager Location: Little Ruby’s Café – SoHo, NYC Department: Front of House Reports To: General Manager Salary: $80,000 – $85,000 + Bonus + Benefits Classification: Full-Time, Exempt About Little Ruby’s Café – SoHo Little Ruby’s Café brings a fresh, Australian approach to all-day dining with a focus on warm hospitality, thoughtfully sourced ingredients, and a laid-back yet refined guest experience. As a staple in New York’s café scene, our SoHo location is fast-paced, high-energy, and beloved by locals and visitors alike. We're currently seeking a motivated and experienced Assistant General Manager (AGM) to help lead our team and deliver outstanding service, day in and day out. Position Summary The Assistant General Manager supports the General Manager in leading all front-of-house operations. This role is responsible for team development, guest experience, financial controls, and service execution, ensuring every shift runs smoothly and up to brand standards. The ideal candidate is hands-on, detail-oriented, and thrives in a high-volume, hospitality-driven environment. Key ResponsibilitiesLeadership & Operations • Assist in daily management of all FOH operations to ensure service excellence, efficiency, and profitability, • Lead by example during service, setting the tone for professionalism and hospitality, • Maintain appearance, cleanliness, and functionality of all front-of-house areas, • Ensure all opening and closing procedures are executed properly, • Address and resolve guest concerns promptly and professionally, • Oversee the reconciliation of daily financials, ensuring accuracy and compliance, • Maintain a working knowledge of all mechanical systems; coordinate repairs as neededTeam Development & Scheduling, • Support the recruitment, hiring, and onboarding process for all FOH roles, • Supervise, train, and coach FOH staff with a focus on accountability and growth, • Assist with scheduling to align labor needs with business volume, • Participate in performance reviews and progressive discipline processes, • Lead daily pre-service meetings and support a collaborative team cultureCompliance & Financial Management, • Ensure all FOH operations comply with DOH standards and internal sanitation procedures, • Maintain knowledge of and adherence to all company policies and applicable federal, state, and local laws, • Assist in analyzing P&L statements, labor models, and daily sales reports, • Monitor inventory and product usage to support cost control goals, • Manage executive-level POS functions and reportingService & Product Knowledge, • Maintain deep knowledge of all food and beverage menus, • Ensure recipe and service consistency across all FOH interactions, • Collaborate with the kitchen team to ensure seamless communication and timing, • Provide coverage and support in various roles as needed during peak periodsQualifications, • Minimum 5 years of experience in restaurant leadership (AGM, Restaurant Manager, or senior FOH role) in a high-volume setting, • Completion of company AGM Training Program; valid certifications in Food Handling, Alcohol Awareness, and PCI/DSS (or ability to obtain), • Associate degree in Hospitality or Business preferred, or equivalent work experience, • Strong leadership, communication, and problem-solving skills, • Experience with P&L statements, labor tracking, and operational reporting preferred, • Proficiency in Microsoft Office, POS systems, and scheduling platforms, • Self-motivated, organized, and detail-oriented with a team-first mentalityWork Environment & Physical Requirements, • Fast-paced restaurant environment with consistent high guest volume, • Ability to stand, walk, bend, and lift up to 50 lbs for extended periods, • Exposure to hot surfaces, cleaning chemicals, and kitchen elements, • Availability to work flexible hours, including days, evenings, weekends, and holidays

Job Description Assistant Produce Manager Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The Assistant Produce Manager keeps all products and case displays fully stocked at all times. Other responsibilities include receiving deliveries and following protocol to rotate and stock products as needed. You will work to achieve the collective goals of the organization and supports the mission, vision and values of NetCost Market. • Possess proficient knowledge of products and operations of produce department, • Display fruits and vegetables to give impression of abundance and quality, while maintaining proper storage conditions, • Label items accurately with price tags or signs. Report price discrepancies or signage needs to managers, • Contribute to the product flow process in the store by receiving daily deliveries and distributing to sales floor as directed, • Maintain knowledge of all the products and operations of the Department, • Contribute to the product flow process in the store by receiving daily deliveries and distributing to sales floor as directed, • Maintain close liaison with vendors regarding products to be ordered, • Assist in ordering, stocking and displaying of products, • Maintain a clean, neat, organized and safe work environment, • Inform store manager regarding customer requests and concerns, • Responsible for training and development of new and existing employees in all aspects of the job, such as stocking and merchandising, sales and customer service, and other department related tasks, • Complying with sanitation and safety standards, • Provide excellent customer service and resolve issues, • Ensure customers are served quickly, efficiently and in a pleasant manner, • Respond resourcefully to customer requests and concerns, • Ensure clients have an outstanding shopping experience within the store., • Utilize and maintain equipment as required by department, • Inform store manager regarding customer concerns and employee matters, • Other duties as assigned, • The Company reserves the right to transfer anyone at any time for any reason. Preferred Qualifications: • High school diploma or equivalency degree, • Ability to interpret, understand and follow instructions and solve problems, • Able to work well with others as a team member, • A passion for serving people, • Must be able to lift up to 50 lbs, • Attention to detail and organization

Job Description Position Title: ASST GM Pay 13 Salary: $88,000 - $93,000 Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Job Summary: Working as an Assistant General Manager, you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client expectations. You will conduct safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests and the client as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will be expected to foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. Key Responsibilities: • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, • Interviews, hires, trains and coaches employees and managers, • Participates in employee meetings and training programs, • Maintains food cost while ensuring quality standards, • Manages purchasing and inventory controls, • Is knowledgeable on HACCP controls along with proper storage and use of food, • Bachelor’s degree is preferred, or equivalent professional experience, • Five to seven years upscale food service experience, including one year experience of multi-unit management, • Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail, • Supervisory, scheduling, training and coaching skills, • Effective problem solving and conflict management skills, • Ability to multi-task as well as stay on task and concentrate with constant interruptions, • Monitor food purchasing, food costs, preparation, production and inventory control, • Prepare and monitor budgets, flash reports, financial targets and forecasts, • Menu planning in consultation with chefs, • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports, • Must be knowledgeable on HACCP controls along with proper storage and use of food, • Monitor compliance with health and fire regulations regarding food preparation and serving, • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety., • Excellent communication skills both written and verbal, • Exceptional business etiquette and client relations, • Manages time effectively and prioritizes tasks to meet deadlines, • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint, • Strong catering experience required, • ServSafe or Department of Health certification a plus Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace.

Job Description General Manager – Food Pasteurization Facility (Linden, NJ) Company Overview We are a specialty food processing company based in Linden, NJ, providing pasteurization services for spices, nuts, and grains using advanced steam and vacuum chamber technology. Our facility operates under strict FDA and health department regulations, and we are proud to maintain a registered FSSC 22000 food safety and quality management system to meet the highest customer and industry standards. We are a small but highly skilled team of fewer than 25 employees, where every team member plays an important role. The General Manager will oversee all aspects of daily operations and report directly to the President. Position Summary The General Manager will be responsible for the leadership, efficiency, and compliance of the facility. This includes production, quality assurance, safety, maintenance coordination, human resources, and financial performance. The ideal candidate combines a strong background in microbiology and food safety systems with proven leadership and business management experience. Key Responsibilities Operations & Production • Oversee daily pasteurization operations for spices, nuts, and grains., • Manage production scheduling and ensure efficient resource use., • Collaborate with the Maintenance Manager to ensure equipment uptime and reliability., • Lead development and execution of the FSSC 22000 quality management system, with integration of ISO 9000 principles., • Ensure compliance with FDA and health department regulations., • Oversee process validation, including microbiology, pasteurization, and sterilization science., • Manage corrective and preventive actions (CAPA) for customer complaints, product damage, and process non-conformities., • Manage budgeting, expense control, and P&L performance., • Contribute to customer pricing and cost management strategies., • Directly supervise office staff, forklift drivers, and material handlers., • Handle hiring, training, and performance management. Bachelor’s degree in Microbiology, Food Science, or related fields preferred (relevant experience considered in lieu of degree). • Minimum 5 years of experience in plant management, food processing, or related manufacturing environment., • Proven knowledge of FSSC 22000, ISO 9000, FDA, and food safety regulations., • Strong leadership skills with experience managing small to mid-sized teams., • Solid financial acumen, including budgeting and expense management., • Opportunity to lead operations in a specialized, highly regulated food safety facility., • Direct impact on company performance with close collaboration with ownership., • Small, collaborative team environment where your expertise makes a difference.

Job Description Title General Manager Summary Report to Director of Operations. Manage overall restaurant operations. Oversee day-to day restaurant operations Essential Functions Day-to-Day Operations Maintain operational schedule including opening and closing of the restaurant Manage operational reports to senior management in a timely manner Customer Operations Direct subordinates in customer service standards to ensure that all guests feel welcome and are given responsive, friendly and courteous service. Communicate and work with fellow managers to ensure guest service standards and efficient operations. Resolve customer complaints and report them to Companys management Provide guidance to employees on cash and credit transactions with customers Safety and Hygiene Maintain safe, secure, and healthy restaurant environment by establishing, following, and enforcing sanitation standards and procedures in compliance with health and legal regulations Food and Consumables Management Order food, drinks, and supplies inventory according to predetermined product specifications and received in correct unit count and condition. Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures Direct the maintenance of proper food holding and refrigeration temperature control points Support delivery to load and unload products Product Management Work with fellow managers to plan and price menu items Facilities and Equipment Maintenance Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs Human Resources Management Exercise managerial discretion along with Company's HR department to ensure that the restaurants human resources activities are properly executed Make employment and termination decisions including interviewing, hiring, evaluating and disciplining restaurant personnel as appropriate Provide orientation of rules, policies and procedures; and oversee training of new staff Schedule management and direct labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met Execute disciplinary measures based on monitoring of attendance of subordinates Monitor employees health and personal hygiene to prevent possible spread of viruses and bacteria Ensure staff meal money is properly collected and offered only at a given time following company policy Report and handle any on premise accidents by following the incident handling manual Conduct training of new exempt employees Knowledge and Skills Understand Companys policies, procedures, standards, specifications, guidelines, and training programs. Keep learning skills and product knowledge as a role model for staff General Assistance Act as an effective team member to assist other managers for the Company Recommend operational policies to Companys management to improve Companys operational effectiveness and efficiency and compliance with laws, regulations and policies Perform other duties as assigned Perform non-managerial duties as needed or required due to business/scheduling needs

Job Description Tallow Steakhouse is a 130-seat upscale restaurant located in the historic Shaver Hall inside the old Lord & Taylor building in NYC. Designed as an approachable yet refined steakhouse, Tallow offers a pre-fixe menu highlighting quality butcher’s cuts, timeless sides, and classic hospitality. The dining experience is anchored in consistency, attention to detail, and creating a memorable guest experience in a landmark setting. In addition, Tallow includes Tallow Butcher Shop, a stall in the main hall that features steak sandwiches and burgers, operating with a shared kitchen and team. This combination of full-service dining and a fast-paced food hall outlet requires a General Manager who can lead with versatility, structure, and a passion for hospitality. We are currently seeking a General Manager to join our team in New York City. This person is a key leader in the company and will manage all operations for Tallow Steakhouse and support the success of Tallow Butcher Shop. The General Manager ensures efficient operations through compliance with standards, strong team-building skills, profitability, excellent guest experiences, and above all, consistent execution of food and service quality across both outlets. BRAND DNA: Who We're Looking For The Art of Butchery: Honor the integrity of butcher’s cuts through service: align pacing with the kitchen, set clear menu education for servers, and uphold doneness and steak-handling standards at the table; support the CDC on specs and communicate guest feedback that informs consistency. Elevated Simplicity: Build lean, repeatable service systems—reservation rules, pre-shift agendas, section maps, greeting and course timing playbooks—that make excellence easier to deliver every shift. Precision with Purpose: Operationalize precision with data and routines: calibrate pacing and turn times, monitor ticket times and guest sentiment, and adjust the floor in real time to protect quality. Timeless Classics: Reinforce classic steakhouse rituals—confident table service, refined beverage standards, and polished guest interactions—kept consistent, not trendy. Where Hospitality Lives: Lead by example on the floor; coach presence and anticipation; ensure FOH–BOH communication at the pass is warm, clear, and timely. The Royal Treatment: Codify VIP/regular protocols, allergy diligence, and special-occasion touches in Resy/CRM so they’re reliable and scalable across shifts. Here’s to the Memorable Moments: Create space for moments that matter—celebrations, milestones, hosted tastings—while keeping the operation on time and on standard. BENEFITS • Medical, dental, and vision insurance is available within 60 days of hiring or at the next open enrollment., • Paid Time Off., • 401 (k) available after one year (12-month period with 1,000 hours of service) for individuals 21 or older. EXPERIENCE & QUALIFICATIONS • At least 5 years of management experience in hospitality, with 3–5 years of high-volume GM experience in restaurants/bars preferred., • Fun, energetic, and work with genuine care for the guest experience., • Proven ability to uphold consistent execution of food and service standards across shifts., • Required to work 45+ hours per week, including days, evenings, nights, weekends, on-call, and most holidays., • Ability to stand for extended periods and lift at least 50 pounds., • Must be SERV Safe Certified and maintain a TIPS training certification (upon hire)., • Understanding of HR Practices/Policies/Procedures., • Ability to interact professionally with other departments and outside contacts., • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision., • Strong written and oral communication skills with excellent judgment and decision-making abilities. RESPONSIBILITIES • Manage and provide quality execution of all standards and processes throughout the organization., • Oversee ongoing operational improvement relative to top-line revenue and profitability., • Ensure consistent execution of Tallow’s pre-fixe menu, service standards, and guest experience across all shifts., • Oversee successful orientation, onboarding, cultural development, and training of staff., • Oversee and lead operations, sales, facility, and administration teams at the Steakhouse., • Develop professional relationships with stall owners/operators to ensure Food Hall standards and compliance with stall agreements., • Coordinate with the accounting team to ensure timely and accurate invoice processing, inventory counts, and accurate P&L reporting related to labor and cost of goods., • Full understanding of P&L and ability to identify opportunities driving top-line revenue and/or cost savings to exceed profit goals., • Collaborate with the marketing team to ensure proper initiative execution, logistical planning, and staffing for upcoming events, branding, concerts, and ongoing marketing initiatives., • Always ensure excellent shift execution from each department., • Oversee successful beverage menu rollouts and consistency in product build and quality., • Maintain organizational efficiency, performance, and overall excellence/hospitality., • Maintain facility standards and cleanliness by local and federal laws governing permits and sanitation., • Establish and maintain relationships with 3rd party vendors that support the Food Hall., • Oversee ROI analysis for selected entertainment by collaborating with Entertainment and Marketing teams. Meet weekly to plan and review upcoming shows/activities., • Oversee purchasing practices, ordering/receiving, and cost controls for the cost of goods., • Oversee all departments' labor scheduling, training, OT, and weekly schedules., • Ensure rigorous knowledge of and adherence to all applicable laws, policies, and procedures regarding food and alcoholic beverage service., • Set and maintain a positive work environment in a fun and professional manner. COMPENSATION Salary Range: $85,000 - $120,000 + Bonus We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.