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We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. Oversee daily operations to ensure seamless service delivery and adherence to SLAs. Manage, coach, and develop team managers and supervisors to drive performance and engagement.

Job DescriptionHealthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and Senior Assisted Living centers. POSITION RESPONSIBILITIES The Property Manager (PM) is responsible to managing all operational and financial aspects of a single property or portfolio of Life Science Lab properties in their designated location. The ideal candidate will have experience with Life Science Lab and/or healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to: • Ensure that team members develop, grow, and maintain strong relationships with tenant partners to deliver best-in-class customer service and Healthpeak core values (W.E. C.A.R.E), • Conduct annual performance evaluations for members of team along with other HR functions as assigned, • Meet regularly with team members to review property operations, • Manage properties proactively, • Responsible for tenant satisfaction and lease compliance, • Develop and maintain strong working relationships with our tenants and decision makers, • Anticipate tenant needs, • Address tenant concerns quickly, professionally, and economically, • Schedule and attend regular meetings with key tenants to review property operations, • Ensure work orders and preventative maintenance tasks are being tracked in specified work order system and completed in a timely and professional manner and in accordance with company KPIs, • Oversee and participate in portfolio specific tenant outreach programs, • Coordinate tenant survey process, including annual action plan implementation, • Assist with lease review and abstracting as needed, • Coordinate all phases of pre- and post-move in process, • Ensure proper tenant submetering tracking and billing, • Ensure accurate and timely tenant billing, including operating and tax reconciliations, • Regularly review Accounts Receivable reports, follow up on delinquent payments and recommend legal action when necessary, • Maximize recoverable income on a property-by-property basis, • Prepare annual operating budget and 5-year capital plan for each property on an annual basis, • Manage operations within property level budget for each property in respective portfolio, • Review property cash flows and overall property operations. Understand, report and take responsibility for monthly expense variances in the respective portfolio, • Responsible for monthly accruals, • Manage vendor services and operational projects, • Competitively bid service and special projects and prepare agreements, • Oversee capital projects and attend construction meetings as needed, • Inspect and review all buildings regularly and act on items to be addressed, • Interact daily with building engineers to ensure continuity of building operations, • Review and approve vendor invoices and ensure timely and accurate payment, • Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update Accounting System and Work Order System, etc.), • Ensure tenant, vendor and team contact information and building records are maintained accurately, • Ensure compliance with all laws, codes, regulations, insurance, warranties and reporting requirements, • Ensure incident reports are properly filed and oversee insurance claim process as needed, • Perform administrative duties as necessary, • Support and adhere to Healthpeak's corporate compliance and operating policies and procedures, • Tour vacant space and support leasing efforts as needed, • Assist with collection and coordination of market data, including market rents and operating expense estimates, • Assist with acquisitions and dispositions, as required., • Sustain a high level of confidentiality with all company information, • Perform other duties as assigned, • Ability to travel: 15%, • Competitive benefit package and generous cash incentive, salary commensurate with experience: $125,000 - $145,000 annuallyPOSITION REQUIREMENTS, • Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting, • A professional designation from BOMA, IREM, or CCIM preferred, • Minimum of 5 years of experience in commercial real estate property management. Experience in Life Science Lab/healthcare property management strongly preferred, • Experience in the analysis of operational and financial data, • Possess strong initiative and sense of personal responsibility, • Ability to establish and maintain rapport with business community and interact with various levels of professionals, • Excellent written and verbal communication skills, • Able to prioritize tasks and projects and thrive in fast-paced environment Ddhxsdk7yE

ServiceNow - HR Service Delivery (HRSD) Manager - Tech Consulting - Open Location. ServiceNow Consulting Manager – HR Service Delivery (HRSD). ServiceNow - HR Service Delivery (HRSD) Manager - Tech Consulting - Open Location.

Job DescriptionCompany Description APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. Application Opening: Wednesday, November 26, 2025 Deadline to Apply: Application filing will close on or after Thursday, December 11, 2025 Recruitment ID: PEX-9182-162224 Salary: $207,558 - $264,836 annually (Range A) Division: Transit Section/Unit: Maintenance of Way (MOW) Work Location: 700 Pennsylvania Ave, San Francisco, CA 94107, USA Work Hours: Monday – Friday, 7AM - 4PM ⚠️IMPORTANT⚠️: Your application MUST include responses to the supplemental questionnaire found here: Applicants must complete the supplemental questionnaire and the online application by the filing deadline. A cover letter and resume must be attached to the online application. The application, resume, and cover letter will not be reviewed without a completed supplemental questionnaire and vice versa. Job Description The SFMTA Transit Division’s Maintenance of Way (MOW) Section is seeking an experienced, dependable, and strategic Deputy Chief Maintenance Officer (DCMO) of MOW Operations. The DCMO will provide high level leadership and strategic oversight for three functional units responsible for critical maintenance of all transit assets and infrastructure; Mechanical Infrastructure (comprised of Cable Car Track, Cable Car Propulsion, Light Rail Track, and Mechanical Systems), Electrical Infrastructure (comprised of Motive Power, Overhead Lines, Signals and Digital Systems) and Facilities Maintenance (comprised of Custodial Operations, Building Systems Maintenance, Skilled Trades, External Program Support and Shelter Platform and Maintenance). This position directs the work of Senior Operations Managers of these units and provides leadership across a workforce of maintenance professionals spanning multiple technical classifications. The ideal candidate is highly self-motivated, professional, with extensive experience working at a large transit agency with both rail and trolley vehicles. Under the direction of the Chief Maintenance Officer (CMO), the DCMO, stewards the agency’s fixed-guideway infrastructure integrity and drives operational excellence through comprehensive planning, performance management, and analytical decision-making. Leads the development and execution of complex, high-impact programs that ensure safe, reliable, and high-quality transit infrastructure in support of SFMTA’s multimodal operations. The DCMO advises and reports to the CMO on the state of critical guideway systems. The DCMO works closely with SFMTA engineering and project delivery stakeholders on capital projects, including review and recommendations related to all aspects of the projects. The DCMO provides direction on emergency response and resolution strategies for critical infrastructure incidents. The DCMO may be called upon to act on behalf of the CMO during their absence and cover the operational needs of the MOW section. The DCMO oversees the implementation of robust preventive and corrective maintenance programs and provides strategic direction to MOW functional units Senior Operations Managers. The DCMO ensures all standard operating procedures and regulatory requirements are upheld and serves as representative to regulatory bodies and key stakeholders, including the California Public Utilities Commission (CPUC), Federal Transit Administration (FTA), Pacific Gas & Electric (PG&E), and San Francisco Department of Public Health (SFDPH). The MOW section of the SFMTA Transit Division directly oversees the fixed guideway infrastructure to ensure smooth and safe operations of our rail and trolley-bus lines. MOW is comprised of three functional operation units (Mechanical Infrastructure, Electrical Infrastructure, Facilities Maintenance) as well as Engineering, Compliance and Administration units. Together these teams directly support four of the five SFMTA transit modes including trolley bus, light rail, historic streetcar, and cable car. The mission of the SFMTA Transit Division is to provide safe, reliable, clean, efficient, accessible, and convenient public transportation to any destination in San Francisco. The Maintenance of Way Section works collaboratively with other SFMTA divisions and other city departments to provide services to our customers by operating and maintaining over 100 track miles of railway, 500 miles of electrical overhead and critical supporting systems. Transportation connects us all. That is why every single day the SFMTA is working hard to build a safer, more reliable transportation system for our city. We strive to ensure that our community, and the nearly 25 million visitors that our city receives each year, have access to safe and reliable transportation options. Join us to be a part of delivering this mission! Examples of Important and Essential Duties for the 9182 - Manager VIII: • Provides high-level oversight on all day-to-day Maintenance of Way infrastructure functions., • Provides direction to subordinate managers regarding activities and operations of their functional areas; assumes responsibility for improving the maintenance measures; coordinates with maintenance manager to maintain an effective maintenance program., • Adjusts plans and programs activities to meet maintenance needs and emerging problems; establishes new programs, while continuing to address major departmental policies; plans, organizes, directs, controls, and reviews the operation of departmental functions and activities., • Coordinates with MOW Administration Manager to monitor and make recommendations to the CMO on the efficiency and effectiveness of the departmental organization structure, staff assignments and service levels., • Identifies and analyzes opportunities for improvement and implements those improvements., • Contributes to budget development with strong justifications for proposals; manages and monitors operating budgets across multiple divisions., • Oversees and supports Senior Operations Managers in planning, assigning, and directing the activities of a large group of subordinate personnel engaged in the maintenance and repair of transit infrastructure., • Coordinates and directs subordinate supervisory personnel in the maintenance and repair of a variety of MOW fixed guideway facilities., • Approves requisitions for materials and supplies; prepares and checks cost estimates and makes recommendations for repairs., • Directs investigation of complaints and makes recommendations as to their adjustment; investigates fieldwork in process for compliance with proper procedures and methods; ensures that all facilities of the SFMTA MOW unit are inspected at regular intervals for compliance with safety laws, rules, regulations, and fire protection safeguards; confers with engineering personnel, Transit Division management, consultants, contractors and vendors on maintenance and repair projects, methods and procedures. 1. Possession of a bachelor’s degree from an accredited college or university; AND, 2. Eight (8) years of full-time experience at a mass transit agency in the operation, maintenance and repair in any of the following: power generating and related distribution systems; and/or electronic systems; and/or buildings, stations or passenger infrastructure; and/or use of heavy construction equipment; and/or track work; and/or maintenance engineering, which must have included five (5) years at the second supervisory level or management level which includes responsibility for supervising staff; AND, 3. Possession of a valid driver’s license. Education Substitution: Additional years of qualifying experience (both second-level supervisory/management or non-supervisory) may be substituted for the required education on a year-for-year basis. One year (2,000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units. Notes: 1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted., 2. One (1) year full-time experience is equivalent to 2,000 hours. (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience. Desirable Qualifications • Ability to lead and direct the maintenance and repair activities of cross-functional teams with a large group of subordinate personnel., • Experience overseeing the preparation of detailed operational reports for decision-making., • Background in managing budgets, resources, contracts, or programs in a complex organization., • Strong interpersonal and communication skills; able to work well with staff, peers, executive leadership, elected officials, and the public., • Ability to handle shifting priorities, emergencies, and operational challenges with good judgment and professionalism., • Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment., • Bachelor’s degree from an accredited college or university; advanced degree preferred., • Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment., • Experience working with oversight boards or commissions such as Board of Directors., • Familiarity with transit systems, infrastructure, or project delivery in an urban setting., • Knowledge of relevant local, state, and federal regulations or policies., • Commitment to equity, safety, sustainability, and improved mobility for all San Franciscans. Additional Information Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: . Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Selection Process: Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process. Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process. Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at . Additional Information Regarding Employment with the City and County of San Francisco: • Information About the Hiring Process, • Conviction History, • Employee Benefits Overview, • Equal Employment Opportunity, • Disaster Service Worker, • ADA Accommodation, • Right to Work, • Copies of Application Documents Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. For questions or inquiries, please contact: Maggie Gonzalez Diaz, at . The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Location: San Francisco, Ca - Interactive Technology Schedule: Schedule discussed during interview • Must have 3-5+ Security Supervisor Experience or 3+ Years' Combined Law Enforcement/Military/Security Experience OR a College Degree., • Must be Technology Savy. Proficient at communication in all forms. Expert at Customer Service. Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefits Package Pay: $36.00/ hour Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Qualifications/Requirements: • High school diploma or equivalent required, • At least 18 years of age, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . PPO#14417 Requisition ID 2025-1492700

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Location: San Francisco, Ca Schedule: Monday through Friday - 7:00AM to 3:30PM • 2+ years of Security Supervisory Experience. 21+ Years f age., • Technology procient , detail-oriented , and strong communication skills needed., • Scheduling and badge experience with access control experience is a plus. Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefits Package Pay: $ 26.40/ hour Allied Unversal Services is currently searching for a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Qualifications/Requirements: • High school diploma or equivalent required, • At least 21 years of age, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Enforce Contract Standards, • Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures, • Prepared to participate in unemployment hearings, • Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management, • Enforces Allied Universal's policies as outlined in the handbooks and executive memos, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . PPO#14417 Requisition ID 2025-1490503

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job DescriptionBenefits: • 401(k), • Free food & snacks Classroom Maintenance * • Maintains classroom equipment, work areas, student files/records for the purpose of ensuring availability of items, providing reliable information and/or ensuring a safe and sanitary environment., • Carries out Health & Safety Checklist; corrects and identifies deficiencies. Perform minor repairs and maintenance in the classroom, as needed. Reports major repairs to supervisor., • Cleans facilities, equipment, refrigerator and playground area for the purpose of ensuring a safe and sanitary environment., • Assist in keeping labeled classroom areas and objects., • Responsible to take the initiative to rotate a variety of materials on low open shelves for children to use independently., • Set-up and serves meals and snacks for the purpose of meeting nutritional needs of students. Checks and signs for food and food service supplies when they are delivered, if an assistant teacher or floater teacher is not available., • Check the temperature of food delivery, log the temperature and follow procedure for heating and storage of food according to MNCs policies and procedures., • Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution. Assist in the maintenance of equipment and emergency supplies.Customer Service, • Provide exceptional customer service., • Always represent the Company in a professional manner.Safety, • Maintain personal safety, use personal protection equipment (PPE) and follow Company policies., • Report all and any safety issues, accidents or injuries to your manager as a matter of priority., • Use safety walk and carry one child at a time up and down stairs.Effective Team Member, • Ability to interact positively with team members., • Ability to facilitate positive change., • Partner with supervisor when necessary to address department issues or concerns.POSITION QUALIFICATION REQUIREMENTS Education: BA Degree with an emphasis in Early Childhood Development (ECD) or related field. Experience: 5+ years in a preschool and/or elementary classroom setting (preferred). 3+ years of program management; 3+ years of supervisory experience mentoring, coaching and training of staff; 3+ years community-based experience in a setting working with families and community organizations who have experienced poverty, crisis, trauma, and other adverse events. Must have a 16-hour certification in training and experience in the principles of child health, safety and nutrition. Experience implementing Creative Curriculum for Preschool and PITC and/or project-based curricula preferred. Current or Previous Head Start Parent, preferred. Requirements: • State of California Child Development Site Supervisor or Program Director Level Permit, preferred., • Fingerprinting Clearance (DOJ & FBI), • Clearance of Child Abuse Index (CACI), • Current Physical Health Screening (every 2 years thereafter), • Current CPR & First Aid Certificate (every 2 years thereafter), • Must be registered with the Early Care & Education Workforce RegistrySkills and Abilities:, • Personality - Independent thinker, possess excellent customer service skills, professional attitude, a high level of personal integrity, maturity, and business judgment required., • Performance - Able to multi-task, prioritize tasks, meet deadlines, able to do presentations and to maintain confident information., • Communication - Strong written and verbal communication skills. Must be a well-organized professional who thrives in a team-oriented environment., • Stress Management - Ability to remain tactful under pressure and present a professional demeanor and communication style with co-workers in a multicultural setting., • Extremely proficient with Microsoft Office Suite or related software and multi-line phone system., • Set priorities and standards of performance; Develop plans by which work can be accomplished., • General office equipment, fax, copier, printer, phone, and computer. While performing the duties of this job the employee is required to sit approximately 40% of the time, walk 20% of the time and stand 40% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 40 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. Must be able to stoop, kneel, bend, crouch, crawl and work with children on the floor for extended periods of time. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Responsibilities include, but are not limited to: Assistant director of Operations is an executive-level role responsible for overseeing a company's day-to-day activities to ensure efficiency and align with strategic goals. Key responsibilities include managing operations like production, logistics, and supply chain management, developing and controlling budgets, and driving process improvements. They must also have strong leadership skills to manage teams, a strategic mindset for planning, and proficiency in data analysis to make informed decisions

Job DescriptionTitle: Service Technician (L2)Location: South San Francisco Summary:The Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service in person in a daily basis, hardware deployment, quick fixes, iPhone and iOS support, and others. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • In person customer support regarding Windows, MacOS, iOS software and configuration., • Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s office or desk location., • Execute the delivery of services per Service Level Agreements to customers., • Imaging, pre-configuration, data migrations and application installation for Windows and MacOS systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors., • Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and MiFi equipment., • Confers with management to assist development of service quality assurance processes and procedures., • Populate the Knowledge Base frequently and document resolutions,, • workarounds, and frequently asked questions for problems and service requests., • Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes., • Work independently and report progress to your supervising manager, • Other duties and responsibilities may be assignedEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 2 years of professional experience, • Able to multitask and prioritize multiple projects, • Good interpersonal and organizational skills are a must, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem-solving experience is preferred, • General knowledge of Microsoft Office and Google Apps is a plus, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Knowledge in one or more operating systems such as MacOS, Windows 10/11, or iOS is mandatory

Job Description About the Role: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Minimum Qualifications: * Previous Repair certification with Apple and HP a plus * Technical authorization with CompTIA "A+" Certification a plus * Requires a technical background with at least 2 years of professional experience * Able to multitask and prioritize multiple projects * Good interpersonal and organizational skills are a must * Must be dependable and able to meet deadlines consistently * Should have the ability to work under pressure and be flexible to adapt to a changing environment * Troubleshooting and problem solving experience is preferred * Must possess excellent communication skills * General knowledge of Microsoft Office and Google Apps is a plus * Experience with a service ticketing database, IE: HPSM, ServiceNow is a plus. * Knowledge in one or more operating systems such as Mac OS or Windows 11. * Reliable means of commuting to and from work is mandatory. Responsibilities: * Face to Face support regarding MacOS and Windows, software, configuration and hardware issues. * Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware. * Imaging, pre-configuration, re-certification, data migrations and application installation for MacOS and Windows systems. * Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. * Confer with and provide feedback to management to assist development of service quality assurance processes and procedures. * Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. * Execute the delivery of services per Service Level Agreements to customers * Expected to populate the Knowledge Base frequently and document resolutions * Clearly document workarounds, and frequently asked questions for problems and service requests * Work independently and report progress to your supervising manager * Other duties and responsibilities may be assigned Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware. Skills: As an L2 Service Technician, you will use your technical expertise and customer service skills on a daily basis. You will need to have a strong understanding of computer hardware troubleshooting techniques to resolve technical issues. Additionally, you will need to have excellent communication skills to effectively communicate with clients and other technical teams. Your ability to work independently and in a team environment will be critical to your success in this role. Preferred qualifications such as experience with hardware diagnostic tools, manufacturer hardware certifications, and IT service management frameworks will also be beneficial in this role.

Job DescriptionJob Description Program Specialist Location: U.S. Based (Remote) Position Type: Full-Time, Hourly Direct Reports: Team Leads (Enrollment & Customer Care & Technical Support) Position Summary The Program Specialist serves as the operational lead overseeing the performance, delivery, and quality of all programs and projects supporting Upwork/Lifted’s Enterprise EdTech Client. This role ensures consistent achievement of service level objectives, alignment with client expectations, and adherence to operational and quality standards defined within the managed services framework. The Program Specialist acts as the first point of escalation for client inquiries related to program performance, product quality, and delivery, while partnering closely with the Delivery Manager to drive results and operational excellence across teams. Key Responsibilities Operational Leadership Oversee daily operations of Program Teams, ensuring SLA, QA, and performance targets are met. Manage and develop Team Leads to drive execution, accountability, and team engagement. Monitor workforce coverage and volume across channels (phone, chat, email, SMS). Partner with Workforce, QA, and Training functions to align delivery strategies and maintain consistency. Participate in and support BOD (Start-of-Day) and EOD (End-of-Day) huddles to review metrics, identify trends, and drive continuous improvement. Client Partnership & Communication Serve as the primary operational liaison for client stakeholders on all program performance and product-related matters. Provide timely, professional responses to client questions, performance updates, and deliverable status inquiries. Escalate account-related or contractual concerns to the Delivery Manager. Maintain open communication and alignment with the Lifted program management team to ensure transparency, coordinated support, and shared visibility on performance outcomes. Partner with Lifted’s internal support functions as needed for insights, data, and resources to drive operational consistency and quality. Performance & Quality Management Review and consolidate daily/weekly performance data from Team Leads for reporting to leadership. Identify trends, analyze root causes, and develop action plans to address performance gaps. Ensure alignment with established QA rubrics, compliance requirements, and service standards. Partner with QA and Training to drive corrective actions and reinforce coaching and development plans. Maintain consistent documentation of coaching, escalations, and communications. Leadership & Development Promote a culture of professionalism, empathy, and operational excellence. Ensure effective performance management and engagement of Team Leads and agents. Support onboarding, ramp-up, and transition activities during staffing cycles. Foster collaboration between Enrollment and CCTS lines of business to maintain unified service delivery. Qualifications Education: Bachelor’s degree preferred; equivalent experience considered. Experience: 3–5 years in contact center operations, service delivery, or program management. Demonstrated success leading multiple teams or workstreams in a performance-driven environment. Strong background in QA, client communications, and KPI management. Experience in Managed Services (BPO) or EdTech/Customer Support operations preferred. Technical Skills: Proficiency with Salesforce, Five9, and related CRM/call center tools. Skilled in data interpretation, performance tracking, and reporting. Additional Information Soft Skills: Strong communicator with exceptional problem-solving and organizational abilities. Ability to lead through influence, foster collaboration, and manage competing priorities. Comfortable working in a fast-paced, metrics-driven environment. Performance Metrics Achievement of SLA, QA, and productivity targets across both lines of business. Timely completion and accuracy of performance and client reports. Consistent positive feedback from client stakeholders. Compliance with all operational and data security standards. High engagement and retention among Team Leads and support staff.

Job DescriptionCompany Description Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Job Description A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other. What you will be doing: Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: • Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel, • Consistently offer professional, friendly and engaging service, • Ensure the timely and efficient transfer of luggage to and from the guest’s room, • To ensure the guest is familiar with their room upon arrival ie. temperature control, • Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, including all safety policies, • Other duties as assigned, • Hourly Rate: $28.12 USD GrossQualifications Your experience and skills include: • Previous customer related experience an asset, • Excellent communication skills and a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Constant standing and walking throughout shift, • Frequent lifting and carrying up to 30 lbs, • Occasional kneeling, pushing, pulling, • Occasional ascending or descending ladders, stairs and ramps Additional Information What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies, • Opportunity to develop your talent and grow within your property and across the world!, • Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential, • Opportunity to develop your talent and grow within your property and across the world! Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

Job DescriptionAbout ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.About You and The Role The ideal University Recruiter for Zipline understands that the next generation of talent holds the key to shaping the future of our company and our mission. You are passionate about building early career programs and creating meaningful experiences that help students and new graduates launch their careers in an environment that makes a real-world impact. You thrive on connecting with emerging talent and university partners, and you're excited by the opportunity to influence Zipline's growth by bringing in the most driven, innovative minds from campuses around the world. You view recruiting as a strategic function—one that combines thoughtful relationship building, data-driven decision-making, and a commitment to diversity and inclusion. You're energized by the challenge of scaling programs, refining processes, and building lasting pipelines of top university talent. Whether you're hosting a coffee chat with an engineering student, partnering with hiring managers to define intern project goals, or leading a recruiting event on campus, you approach each task with creativity, professionalism, and purpose. What You'll Do • Recruitment Strategy & Execution:, • Partner with hiring managers to understand early-career talent needs across departments., • Manage full-cycle recruitment for internships and co-op positions, including sourcing, interviewing, & coordinating offers., • Utilize innovative sourcing techniques to build diverse candidate pipelines., • Campus Engagement & Branding:, • Develop and maintain relationships with key academic institutions, student organizations, and career services., • Coordinate and attend on-campus and virtual events such as career fairs, information sessions, workshops, and panels., • Act as a brand ambassador to promote the company's values, culture, and opportunities to students., • Program Development:, • Support Emerging Talent Program Manager during internship season, • Collaborate with internal teams to design and refine internship programs., • Provide an exceptional candidate experience and maintain regular communication throughout the hiring process., • Collect and analyze recruiting metrics to measure success and improve outreach strategies.What You'll Bring, • Over 4 years of high-volume, early-career or university recruiting, experience, • Exceptional communication and relationship-building skills - confident engaging with students, career centers, professors, and internal teams alike., • Proven ability to manage full-cycle recruitment for intern roles, from sourcing through offer., • Creative problem-solving and event planning skills, with a passion for designing engaging campus experiences, info sessions, and recruiting events., • A deep commitment to equity, inclusion, and building diverse talent pipelines, ensuring our hiring reflects our values and our global impact., • Comfort working in fast-paced, high-growth environments, with the ability to prioritize, multitask, and adapt quickly., • Familiarity with ATS and CRM systems (like Greenhouse or Handshake) is a plus. Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

Job Description Vivo HealthStaff is recruiting for a Regional Manager of Radiology Operations in San Francisco, California. This is a full-time permanent position with competitive salary, benefits, and company vehicle access. We are seeking an experienced Area Operations Manager to oversee the daily operations of a mobile radiology and ultrasound service team across the San Francisco Bay Area. The ideal candidate will be a licensed Radiologic Technologist or Sonographer with strong leadership experience in workflow management, compliance, and clinical quality. This role includes direct supervision of technologists, equipment oversight, and coordination with dispatch and clinical leadership to ensure high standards of patient care and service delivery. Position Details: * Job Title: Regional Manager of Radiology Operations * Location: San Francisco, California (local travel up to 50% within the Bay Area) * Schedule: Full-Time, Monday to Friday, with occasional on-call support * Employment Type: Permanent Key Responsibilities: * Oversee staffing, scheduling, and daily workflow within the assigned region * Supervise radiology and ultrasound staff, ensuring compliance with company policies and state regulations * Monitor clinical performance and image quality; coach and evaluate team members regularly * Ensure proper maintenance and utilization of mobile radiology equipment and vehicles * Manage inventory, order supplies, and coordinate equipment repairs * Perform radiology or ultrasound exams when necessary to maintain service levels * Track dosimetry reports, technician credentialing, and compliance records * Conduct new employee orientation, training, and ongoing quality audits * Collaborate with dispatch and leadership to optimize patient turnaround times * Review and approve timesheets; monitor productivity using internal performance metrics * Maintain communication between technologists, management, and radiologists * Participate in strategic planning for clinical operations across the region Requirements: * Minimum two (2) years of experience in mobile radiology or ultrasound services * Minimum two (2) years of experience in a supervisory or managerial role * Valid California Radiologic Technologist (CRT) license and ARRT certification required; ARDMS/CCI for ultrasound preferred * Valid California driver's license in good standing * COVID-19 vaccination required (or approved exemption documentation) * Must be willing to travel locally throughout the San Francisco Bay Area Benefits: * Medical, dental, and vision insurance * Healthcare and dependent care FSA options * Basic life and AD&D coverage * Voluntary life, disability, and additional benefit options * 401(k) savings plan * Employee Assistance Program (EAP) * Same-day pay advances (discussed during interview) Physical Requirements: * Ability to push/pull 50-100 lbs. of equipment multiple times per day, including in-home and facility settings (reasonable accommodations available)

Job Description Are you looking for the next step in your construction Project Manager / Project Engineer career? Or, are you a mid-career construction management professional looking for the next big opportunity? Have you built significant experience in construction projects and are looking to expand your skill set? Essel is looking for construction Project Managers / Project Engineers with experience managing mid to large scale projects. The Project Manager / Project Engineer could lead multiple projects in the following sectors: • Multi Family, • Ground Ups, • Tentative Improvements, • Colleges / Universities, • K-12 Construction w/ DSA oversight, • Review plans and specs to ensure accuracy, prepare General Conditions, and establish baseline schedules for each subcontractor or self-performing team, • Track project costs and complete project all change management, RFIs, and owner pay applications, • Oversee shop drawings and submittals, write subcontracts and purchase orders for projects, manage subcontractor relationships and conduct regular jobsite coordination meetings, • Minimum 3 - 5 years of experience in K-12 / College / University sectors, • Experience with DSA oversight / managed projects, • Professional Degree in construction management, architecture or a related field (mechanical or civil engineering, construction tech, interior design, business administration) is preferred, • Ability to negotiate, write and execute all subcontract agreements, • Strong communications skills, both written and verbal, • Technology: Proficiency with Microsoft Office, Microsoft Project, Bluebeam and Procore, • Experience with CMAR and/or Design/Build delivery method, • Must work well in a team environment and be committed to client service Industry competitive benefits