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Job DescriptionDescription: Job Title: Fleet Auto Mechanic (On-site) Reports to: Director of Maintenance & Logistics Manager Location: LIC, NY & Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking an experienced On-Site Fleet Auto Mechanic to oversee the maintenance and operational readiness of our fleet of approximately 40 vehicles, including vans, cars, and light- to medium-duty trucks. This role is responsible for preventive maintenance, diagnostics, repairs, inspections, and fleet compliance, ensuring all vehicles remain safe, reliable, and ready for daily operations. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Perform preventive maintenance including oil changes, brake service, tire rotations, fluid replacements, and scheduled inspections., • Diagnose and repair issues involving engines, transmissions, drivetrains, suspensions, steering systems, and brakes., • Repair or replace components such as belts, hoses, wheel bearings, air brakes, and other mechanical systems., • Perform tire service, wheel alignments, suspension inspections, and fluid system maintenance., • Maintain the operational readiness of 40 fleet vehicles used for daily delivery operations., • Conduct routine inspections and safety checks across the fleet., • Oversee vehicle registrations, insurance documentation, and compliance requirements., • Assist with coordinating vehicle distribution and readiness for drivers and delivery routes., • Manage parts inventory and maintenance supplies for fleet repairs., • Track repair costs and maintenance spending to help control fleet operating expenses., • Order parts and coordinate with vendors when specialized repairs or components are required., • Use hand tools, power tools, and diagnostic equipment to repair and maintain vehicles., • Ability to lift up to 50 pounds., • Ability to sit, stand, kneel, bend, and work under vehicles for extended periods., • Must be flexible and can work in both the LIC and Bronx locations as needed. Qualifications: • Proven mechanic experience with a strong background in automotive diagnostics and repairs across multiple vehicle systems., • 3+ years experience as an auto mechanic or fleet technician, preferably with commercial fleet vehicles., • Knowledge of diesel engine repair and automotive electrical systems is a plus., • Skilled in the use of hand tools, power tools, welding equipment, and other automotive maintenance tools., • Strong mechanical knowledge with the ability to troubleshoot complex issues efficiently., • Experience working on transmissions, wheel alignments, suspension systems, tire service, shocks, and struts repairs., • Ability to work safely while following all safety protocols related to air brake systems and other hazardous components., • Ability to manage maintenance schedules, repair tracking, and parts inventory., • Valid driver’s license required., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $73,000-$80,000 annually, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, 401k, Pre-tax commuter benefits and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. Requirements:

Business Development Manager \n \n US Market – Legal Process Outsourcing \n \n Location: New York, NY (Hybrid) \n \n Engagement Type: Contractual (6 Months) \n \n Experience Required: 15+ Years \n \n About Aeren LPO \n Aeren LPO is a growing legal process outsourcing firm serving US-based law firms, corporate legal departments, and professional services organizations. We are expanding our US Business Development function and are looking for a seasoned, well-connected sales professional to drive client acquisition and revenue growth across the US legal outsourcing market. This is a 6-month contractual, hybrid opportunity ideal for a senior business development leader who wants a flexible, high-impact engagement – working closely with leadership to shape and execute Aeren LPO's US go-to-market strategy. \n \n About the Role \n As Business Development Manager, you will own the end-to-end sales cycle for Aeren LPO's US market – from lead generation through to closure and client onboarding. You will leverage your existing network of law firm and corporate legal contacts, combined with a consultative sales approach, to position Aeren LPO as a trusted legal outsourcing partner. This role requires someone who understands the legal services / LPO landscape deeply and can operate independently with minimal ramp-up time. \n \n Key Responsibilities \n \n Strategy & Market Development \n • Develop and execute business development strategies tailored to the US legal outsourcing market \n • Monitor US market trends, competitor activity, and emerging outsourcing opportunities to informstrategy \n • Identify new markets, practice areas, and client segments for Aeren LPO's services Lead Generation & Prospecting \n • Identify, prospect, and acquire new US-based clients \n • Generate qualified leads through LinkedIn, email campaigns, cold calling, networking, referrals, industry databases, and other channels \n • Research organizations and individuals (including via social media) to identify new leads and potential markets \n \n Client Engagement & Relationship Management \n • Build and maintain relationships with US law firms, in-house legal departments, corporations, and professional services organizations \n • Contact potential clients via email or phone to establish rapport and set up meetings \n • Maintain fruitful, long-term relationships with existing clients \n • Develop account relationships and identify opportunities for upselling and cross-selling Sales Execution \n • Understand client requirements and position Aeren LPO's services accordingly \n • Conduct discovery calls, presentations, capability discussions, and commercial negotiations \n • Manage the complete sales cycle – from lead generation through closure and onboarding \n • Prepare proposals, presentations, RFP/RFI responses, and commercial quotations \n \n Pipeline & Reporting \n • Maintain a healthy sales pipeline and achieve monthly/quarterly revenue targets \n • Maintain accurate CRM records, sales forecasts, and business development reports Cross-Functional Collaboration \n • Work closely with operations, legal, delivery, and leadership teams to ensure smooth client onboarding \n • Provide client and market feedback to leadership to inform service offerings \n \n About You \n • 15+ years of relevant professional experience in LPO Sales, Legal Industry, Law Firm, or Tech-Legal Company Sales/Business Development \n • Strong, active network of law firm and corporate legal connections in the US \n • Proven track record of meeting or exceeding sales/revenue targets in a legal services or LPO environment \n • Strong convincing and persuasion skills, with the ability to build rapport and influence senior stakeholders \n • Comfortable with numbers – pipeline forecasting, deal economics, and commercial negotiations \n • Creative problem-solver who navigates complex, consultative sales cycles independently \n • Self-starter able to deliver consistent results in a hybrid working capacity \n • Immediate joiners strongly preferred \n \n What We Offer \n • Competitive, performance-linked contractual compensation \n • Flexible engagement suited to senior professionals \n • Direct collaboration with Aeren LPO's leadership team \n • Opportunity to shape and scale a growing US business development function \n \n Interested can also reach out at yashika.arora@aerenlpoindia.com

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Job Description TITLE: Peer Employment Coach REPORTS TO: Work & Out Grant, Vocational Manager FLSA CODE: Non-Exempt PROGRAM: Kate Rothko Center for Recovery – 15 Hell Gate Circ. Ward's Island, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Description of Duties and Responsibilities: The Peer Employment Coach provides recovery-oriented guidance, mentorship, advocacy, and support services with a focus on engagement in an internship and employment retention. • Provides recovery coaching and mentorship., • Facilitates wellness and recovery planning., • Link participants to community resources., • Conducts outreach and delivers educational presentations to employers and program participants., • Conducts eligibility screening with potential program participants., • Assists program participants with planning for internship and employment participation such as transportation, scheduling and budgeting., • Facilitates and supports engagement in evidence-based Therapeutic Community, • Facilitates warm hand-offs with internship placement sites., • Facilitates warm hand-offs with network service providers., • Facilitates large-group seminars regarding Work & Out grant., • Acts as advocate on behalf of program participants with professional staff, employers and network service providers., • Assists program participants with planning drug-free leisure time activities., • Participate in team meetings and clinical case conference., • Documents delivery of services in clinical record., • Maintains accessibility to adolescents and transition age youth through text messaging or recovery support app., • Participates in in-service training according to program requirements., • Additional responsibilities as needed. Qualifications for Position: • CRPA certificate or CRPA-Provisional Certificate required., • At least one year’s experience working in a similar role in a behavioral health setting required., • High school diploma or high school equivalency diploma required., • Has at least 12 months continuous experience in a competitive employment role prior to date of hire preferred. Skills and Knowledge Required: • Microsoft Office proficiency, • Ability to work with individuals in early recovery, • Knowledge of behavioral health and recovery-oriented systems of care., • Ability to document care in electronic health record. TRAVEL & SPECIAL REQUIREMENTS • Some local travel is required., • Occasional out-of-state travel may be required. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionThe Manager, Utilization Management (UM) is responsible for providing strategic leadership and operational oversight for both inpatient and outpatient utilization management clinical teams, including prior authorization, concurrent review, and care coordination functions. This role is accountable for driving clinical quality outcomes, reducing medical loss ratio (MLR), decreasing avoidable admissions and readmissions, and aligning utilization management activities with organizational quality metrics and regulatory requirements. The Manager ensures appropriate utilization of healthcare services across the continuum of care, with a strong focus on proactive discharge planning, high risk population management, and interdisciplinary collaboration. This position partners closely with Case Management, High Risk Care Management, Pharmacy, Medical Directors, and Clinical Operations to develop clinical solutions that optimize patient outcomes while maintaining cost effective care delivery. This role also participates in a rotational management on call program, providing leadership support during after hours and weekend periods as needed. Essential Position Functions/Responsibilities: • Provide strategic and operational leadership for inpatient and outpatient utilization management teams, • Oversee Prior Authorization, Concurrent Review, and Inpatient Utilization functions, • Manage clinical staff across UM teams, • Establish departmental goals aligned with organizational strategic objectives, • Promote a culture of accountability, collaboration, and continuous improvement, • Ensure staff adherence to policies, procedures, and regulatory requirements, • Conduct performance evaluations, coaching, and professional development planning, • Maintain appropriate staffing models to support operational efficiency and service levels, • Monitor and analyze utilization data to identify trends, opportunities, and performance gaps, • Drive initiatives to reduce admissions, readmissions, and unnecessary utilization, • Implement strategies to reduce medical loss ratio (MLR) while maintaining quality outcomes, • Ensure alignment with clinical quality metrics and population health initiatives, • Oversee appropriate application of clinical criteria including MCG and payer guidelines, • Audit utilization decisions for clinical appropriateness and compliance, • Evaluate and improve workflows to enhance operational efficiency, • Monitor turnaround time, productivity, and key performance indicators, • Lead development and monitoring of utilization management programs, • Partner with Director of Pharmacy to develop clinical solutions and optimize medication utilization, • Collaborate with High Risk Care Management team to address complex populations, • Work closely with Medical Directors to support clinical decision making, • Coordinate and develop with Case Management leadership and Social Work Team alignment of organizational and departmental goals that full align with the SVP of Clinical Services, • Collaborate with Quality, Pharmacy, and Appeals teams, • Participate in Utilization Management Committee, • Ensure compliance with CMS, NCQA, State, Federal, and Department of Labor requirements, • Maintain regulatory readiness and audit preparedness, • Lead internal audits and quality improvement initiatives, • Develop and maintain policies, procedures, and standard operating procedures, • Participate in external and internal audits as subject matter expert, • Develop and monitor departmental KPIs, • Prepare weekly and monthly utilization reports, • Analyze utilization trends and financial impact, • Provide leadership reporting and recommendations, • Monitor turnaround times and productivity metrics, • Provide day to day operational oversight for inpatient and outpatient teams, • Monitor staffing productivity and workflow efficiency, • Implement process improvements and operational initiatives, • Support implementation of new programs and technologies, • Participate in strategic planning initiatives, • Participate in rotational management on call schedule, • Provide leadership coverage during evenings, weekends, and holidays, • Support escalation management and operational decision making Qualification Requirements: Skills, Knowledge, Abilities • Strong knowledge of Utilization Management principles, • Knowledge of MCG, CMS, NCQA, and regulatory requirements, • Understanding of Medicare, Medicaid, and Commercial payer guidelines, • Experience with care coordination and transitions of care, • Strong analytical and problem solving skills, • Excellent communication and leadership skills, • Ability to manage multiple priorities in a fast paced environment, • Strong organizational and time management skills, • Ability to lead change and drive performance improvement, • Experience with quality improvement initiatives, • Ability to build collaborative relationships across departments Training/Education: • Bachelor of Science in Nursing (BSN) required, • Master's degree in Nursing, Healthcare Administration, or related field preferred, • Active, unrestricted Registered Nurse (RN) license required Experience: • Minimum five (5) years of clinical experience required, • Minimum three (3) years of leadership or supervisory experience required, • Utilization Management experience in Managed Care required, • Inpatient Utilization Management experience preferred, • Prior Authorization experience preferred, • Experience managing interdisciplinary teams preferred

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

Job Details\n Reports to: Director of Operations \n \n FLSA Classification: Exempt \n \n About M&G \n M&G is a boutique catering company based in the East Village. We create vibrant, produce-driven, beautifully simple food with a focus on innovative and sustainable presentation. We are leaders in our field and work with some of NYC’s top brands, media agencies and producers. \n \n As M&G enters its next stage of growth, we are looking for an experienced Operations Manager to join our management team and help drive the business forward. \n \n Job Summary \n We are looking for an individual who shares M&G’s creative vision, work ethic and passion for food and hospitality. As Catering Operations Manager, you will be responsible for overseeing the daily operations of the business and ensuring we consistently deliver an exceptional product and service to our clientele. \n You will lead an operations and delivery team of 10+, with a major focus on delivery strategy, driver management, logistics and the successful execution of daily catering jobs. Strong forward planning is essential—you will oversee pack sheets, delivery schedules, staffing, vehicles and job requirements, ensuring each event is thoroughly planned, and the team is set up for success well before it leaves our kitchen. \n \n People are at the forefront of everything we do, so you will also be responsible for building, developing and nurturing a high-performing team and strong company culture. This role offers significant potential for professional growth as M&G expands, and we are looking for a hands-on leader who can grow with the company. \n \n Core Responsibilities \n \n Operations & Logistics \n · Own the day-to-day operations of the business, ensuring catering jobs are properly planned, packed, dispatched and delivered successfully. \n · Lead and manage an operations and delivery team of 10+, including the daily deployment of staff and drivers based on business needs. \n · Proactively review upcoming jobs and pack sheets to identify operational requirements including staffing, vehicles, delivery windows, equipment, rentals, beverages and special client requirements. \n · Develop and manage daily delivery schedules, driver routes and vehicle allocation, adjusting throughout the day as required. \n · Oversee the expediting and packing of catering orders, ensuring pack sheets are accurate and completed prior to dispatch. \n · Oversee logistics and packing for full-service events, including food, beverages, styling items, kitchen equipment, rentals and other event requirements. \n · Ensure all products leave the kitchen on time, are transported correctly and arrive in perfect condition according to M&G standards. \n · Ensure drivers execute deliveries and client setups professionally, accurately and according to company standards. \n · Act as a central point of communication between the kitchen, operations team, and management to ensure changes and potential issues are communicated quickly and effectively. \n · Proactively troubleshoot delivery, staffing and logistical challenges and make on-the-spot decisions to protect service standards and client satisfaction. \n · Communicate directly with clients regarding delivery timing, changes or issues when required. \n · Order and manage alcoholic and non-alcoholic beverages, disposables, catering hardware and rental equipment required for daily operations and events. \n · Oversee M&G’s beverage program, including inventory, ordering and ongoing menu development. \n · Continually review operational and delivery systems to identify opportunities to improve efficiency, accuracy and service. \n \n Team Leadership & Management \n · Build, lead and develop a strong operations and delivery team. \n · Manage weekly operations and driver schedules based on forecasted business needs. \n · Manage recruitment and hiring for the Operations department as required. \n · Oversee onboarding and training of new team members and ensure appropriate training systems and standards are maintained. \n · Provide ongoing coaching, training and professional development to operations and delivery staff. \n · Set clear expectations and lead by example, creating a team environment that is energetic and positive while maintaining high standards of professionalism, accountability and efficiency. \n · Continually assess team performance, identify strengths and areas for development, and conduct regular performance reviews. \n · Manage employee issues, disputes, injuries and conflict resolution within the department, maintaining appropriate company documentation and incident reports. \n · Hold the team accountable for M&G standards while creating a culture in which employees feel supported and motivated to perform at a high level. \n \n Facility, Fleet & Compliance \n · Oversee M&G’s vehicle fleet, including preventative maintenance, repairs, inspections, cleaning and general upkeep. \n · Manage rental vehicle bookings and ensure appropriate vehicles are available based on upcoming delivery and event requirements. \n · Oversee delivery technology and systems used by the driver and operations teams. \n · Oversee opening and closing procedures for the facility. \n · Conduct regular walkthroughs of the facility and proactively identify maintenance, cleanliness, safety or operational issues. \n · Coordinate repairs and preventative maintenance with outside vendors, ensuring issues are resolved quickly and with minimal disruption to operations. \n · Help maintain a safe, clean and organized working environment throughout the facility. \n · Work with Ownership and management to ensure operational procedures comply with applicable health, safety and Department of Health requirements. \n \n Financial & Cost Management \n · Manage and track key departmental operating costs, including operations labor, vehicles, beverages, disposables, catering equipment and production-related purchasing. \n · Maintain accurate weekly cost tracking and report results to Ownership during weekly COGS meetings. \n · Monitor operational spending and proactively identify opportunities to reduce costs and improve efficiency without compromising product quality or service. \n · Ensure vendor invoices, receipts and departmental expenses are submitted accurately and on time. \n · Maintain accountability for purchasing decisions within the Operations department and ensure spending is appropriate and cost-effective. \n · Collaborate with Ownership to understand operational profitability and make data-driven recommendations around staffing, purchasing, logistics and other controllable costs. \n \n Schedule \n This is a full-time position. The typical schedule is approximately 8:00am–6:00pm, Monday through Friday. \n \n Hours may vary depending on business needs and seasonality, and occasional early mornings, evenings and weekend work will be required. \n \n Qualifications & Experience \n · 4+ years of operational leadership experience within a fast-paced catering, hospitality, events or food-service environment. \n · Proven experience leading and developing operational, delivery or production teams of 10+ employees. \n · Strong experience managing complex delivery logistics, including route planning, driver scheduling, vehicle allocation and multiple simultaneous delivery windows. \n · Exceptional forward-planning and organizational skills, with the ability to anticipate operational requirements and potential issues before they arise. \n · Highly organized and detail-oriented, with excellent time-management skills and the ability to manage multiple jobs, teams and priorities simultaneously. \n · Calm and decisive under pressure, with the confidence to make sound operational decisions independently. \n · Strong leadership and communication skills with the ability to set clear expectations, delegate effectively and hold teams accountable. \n · Strong knowledge of food, catering operations and the standards required to deliver a premium product. \n · Comfortable working autonomously while communicating effectively with Ownership and other department leaders. \n · Experience with inventory management, supply-chain logistics and operational cost management is a plus. \n · Proficient with Google Workspace, Microsoft Word and Excel. \n · Hands-on mentality and willingness to step in wherever needed during busy periods. \n \n Education \n · Bachelor’s degree preferred, but relevant industry and management experience will be strongly considered. \n \n Physical & Work Requirements \n · Comfortable working in a fast-paced, constantly changing environment and tackling challenges as they arise. \n · Ability to be on your feet for extended periods. \n · Ability to move throughout all areas of the facility, including kitchen, food and beverage storage areas. \n · Ability to lift at least 50 pounds. \n · Current and valid New York State driver’s license required. \n · Must be comfortable driving and operating catering vans and box trucks. \n \n Compensation: \n Salary - $80,000 - $90,000 \n \n Benefits - Healthcare package, PTO, sick pay, paid public holidays, company provided laptop, bonus. \n \n Language \n · Fluency in English required.

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Brooklyn, NY | Full-Time | In Person Pay: Starting at $19.00-$20.00/hour Schedule: 4 days per week (Monday–Friday range) Pay Frequency: Weekly About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to wholesale and office accounts throughout the New York City area. This individual will also perform service and repairs to Nitro Cold Brew kegerators and work closely with the Logistics Manager to ensure deliveries and work orders are completed safely, efficiently, and with the highest level of service. We’re a fast-paced, collaborative, coffee-centric startup offering the potential for professional growth and development. About You: • You enjoy working with people and build positive, professional relationships through excellent customer service., • You are interested in learning and receiving hands-on training in kegerator operations., • You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment., • You hold a valid driver’s license for at least 2 years (ability to drive manual preferred)., • You are punctual, reliable, and communicate clearly with fellow staff and supervisors.Minimum Requirements:, • Ability to lift 50 lbs regularly and up to 150+ lbs to waist height, • Comfortable physically loading and unloading vehicles, • Valid driver’s license (Non-CDL position), • Previous experience consistently driving 16 ft–26 ft box trucks (or similar), • Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices, • Previous technician and/or mechanical experience, • Comfortable using basic tools and hardware, • Experience with handheld delivery software and smartphone functionalityEssential Functions:, • Ensure product quality meets Commonwealth Joe standards, • Diagnose, repair, and replace key parts of kegerators as needed, • Maintain accurate transportation logs for every shift, • Submit orders for replacement parts and suggest improvements, • Respond to and route customer questions and concerns, • Assist the Logistics Director with innovation strategies and improving delivery and service SOPs Trucking Route: Local Warehouse Location: Brooklyn, NY Benefits: • Health insurance (for employees consistently working 30+ hours per week), • Dental insurance, • Vision insurance, • Paid time off, • 401K, • Voluntary benefits (short-term disability, accident insurance, life insurance), • Free coffee, • Weekly payAbout Commonwealth Joe: Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship café in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team supporting our cold brew on tap program nationwide. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike. At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests, united by our commitment to living out Commonwealth Joe’s company values in every interaction with each other, our customers, and our community. Powered by JazzHR nCzb64mcX4

Job Description Service Employee The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil, maintains accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds. $20.00/hr As a Service Employee, your major responsibilities will be to: • Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard, • Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report, • Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery, • Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled, • Performs light interior and exterior maintenance on buses as required, • Performs any other management requests or directives as requested At First Student, each individual plays an integral part of the communities they serve. We care as much about you as we do our students and that is why we are Proud & Excited to offer the following: • Tremendous Career Advancement Opportunities, • Competitive Wages Service Employee Requirements: • High school diploma or GED equivalent, • Knowledge of bus maintenance, • Ability to learn maintenance skills., • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. \nCompany Description About us An industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America. Industry leader We safely operate more than one third of all contracted school buses in North America. Together our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon. We operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces. Innovation We were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling. Passionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route. Awards & recognition We won the Occupational Excellence Achievement Award from the National Safety Council two years in a row. Dedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America. Teamwork and trust It takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners. We’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience. Our culture We live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve. Safety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives. Learning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future. Making a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day. Careers for all – We’re an Equal Opportunity Employer and an Employer of Choice. By consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference. About us\r\nAn industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America.\r\n\r\nIndustry leader\r\nWe safely operate more than one third of all contracted school buses in North America.\r\nTogether our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon.\r\nWe operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces.\r\n\r\nInnovation\r\nWe were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling.\r\nPassionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route.\r\n\r\nAwards & recognition\r\nWe won the Occupational Excellence Achievement Award from the National Safety Council two years in a row.\r\nDedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America.\r\n\r\nTeamwork and trust\r\nIt takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners.\r\n\r\nWe’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience.\r\n\r\nOur culture\r\nWe live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve.\r\n\r\nSafety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives.\r\nLearning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future.\r\nMaking a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day.\r\nCareers for all – We’re an Equal Opportunity Employer and an Employer of Choice.\r\nBy consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference.

Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One \n • \n Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One \n • \n Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI \n • \n Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts \n • \n Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems \n • \n Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 1 year of people leadership experience \n\n \n Preferred Qualifications: \n\n • \n 3 years of experience managing and leading an engineering team \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery \n • \n Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance \n • \n Track record mentoring engineers/scientists to productize prototypes and meet production SLOs \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications. Yorktel is currently seeking an On-Site Technician who is responsible for in room and remote resolution support liaising with the Yorktel VNOC and management to ensure smooth delivery of the Managed Videoconferencing Service for a dedicated client. The position will need to be engaged with all key customers, act as a liaison between customer and entire Yorktel service delivery team. Also responsible for measuring customer satisfaction, identifying areas of service improvement, delivering solutions and implementing long term improvement plans across the customers’ on-site support team. Reports to On-Site Technical Manager and Customer Success Manager for day to day priorities and tasks Roles and Responsibilities: This position reports directly to the dedicated On-Site Technical Manager. This position will complete tiers 1-3 troubleshooting of any non-functional AV equipment, assist in the set-up and support of high level multi room events, escalate any technical issues found in the rooms and conduct break fix accordingly, assist in the preventative maintenance checks, provide basic training of equipment to client personnel, service & RMA endpoints for maintenance issues and resolution. This position will directly own responsibility for endpoint success in the designated region to include software updates, firmware upgrades, onboarding, testing, and end user training. This position will also be expected to communicate internally with project managers, account managers, maintenance implementation managers, engineering staff, and sales to keep all parties up to date on the resolution of customer issues. The position requires a high level of interpersonal and professional skills. This position should have a high level of customer service skills and be able to diffuse and control escalated situations effectively to service the customer. This position should have solid knowledge of Audio/Visual and Video Conference technologies, infrastructure, and bridge operations to effectively serve end users. This position requires the ability to resolve customer issues and will be expected to escalate any issues to management or tier 3-4 resources that are above the capabilities of the position or may be potentially sensitive. This position has no direct leadership or supervisory responsibilities, although it will entail a high level of interoperability with the Yorktel management, VNOC, and peers, at times giving direction to them to assist in and resolve issues. • Communicate with end users to assist with diagnosing and resolving issues, • Respond with a sense of urgency when receiving customer correspondence, • Assist in the set up and support of high level, multi room events, • Escalate any technical issues found in the rooms and conduct break/fix, • Assist in the preventative maintenance checks, • Provide basic training of equipment to client personnel, • Participate in root-cause analysis of technical issues to assist with the resolution of trouble tickets., • Update and recommend processes and procedure changes to better assist customers and resolve issues in an accurate and timely manner., • Accurately gather and manage data is central repository tools, • Other duties as assigned Skills and Abilities: • High levels of professionalism and integrity, • High levels of interpersonal skills, • High ability to work with peers, • Exceptional customer service skills, • Exceptional written, verbal and interpersonal skills, • Strong business acumen and analytic competence, • Excellent problem solving skills, • Professional attitude and appearance at all times, • May require occasional lifting (up to 25 lbs), • Requires extensive sitting, standing and walking, • Domestic travel requiring multi-night stays within and at times outside the local work area, • Valid U.S. driver’s license, • Must be willing to complete background checks and drug tests required by current or future contracts Technical Job Responsibilities: • Working knowledge of videoconferencing standards, • Ability to troubleshooting of AV Conferencing systems, • Working experience with major videoconferencing equipment such as:, • Teams, WebEx, Zoom etc, • Codec’s Cisco, Poly, • MCU and control systems from Cisco, Poly, Crestron Physical Requirements: • Ability to lift and carry objects up to 50 lbs., • Frequent sitting, standing, and walking, • Limited weekend and/or night work may be required, • Must be able to pass suitability requirements, • Must be willing to complete background checks and drug tests as required by current or future contracts Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Simone Development Companies is a full-service, privately held commercial and residential real estate investment and development company with a distinguished resume and reputation established over five decades. As a full-service developer, we have the ability to rapidly move any project through site selection, acquisition, financing, construction, leasing, property management and maintenance. The core principles that define the Simone organization are the stability, creativity and professional expertise of our management team; an aggressive long-term business plan; a commitment to excellence and tenant service; our close relationships with strategic partners, tenants, lenders, municipalities, and real estate professionals; a consistent ability to add value; and most importantly, our unwavering pursuit of visionary development. \n \n Simone Development Companies is seeking a Construction Project Manager to join the in-house Development Construction department. \n \n Duties and Responsibilities: \n\n • Manage RFIs, submittals, schedules, budgets, scope changes, and other project documents.\n, • Serve as the primary contact for clients, subcontractors, and stakeholders throughout the project.\n, • Conduct regular meetings with key stakeholders to report on project progress.\n, • Communicate project risks and propose mitigation strategies proactively.\n, • Initiate and coordinate critical project meetings with internal staff, stakeholders, and external parties.\n, • Maintain clear and effective communication with the project team.\n, • Develop and manage project schedules.\n, • Oversee construction progress and ensure updates are documented and reported.\n, • Expertly interpret and manage construction drawings and documentation.\n, • Outline and submit specifications as required.\n, • Collaborate with clients and stakeholders to define project scope and delivery methods.\n, • Apply knowledge of construction methods, materials, and industry standards to ensure quality and safety.\n, • Negotiate and manage prime contracts, subcontracts, and vendor agreements while protecting financial interests and fostering positive client relationships.\n, • Communicate effectively with internal and external parties, including customers and vendors.\n, • Manage the design process to ensure timely delivery of quality and budget-conscious documents.\n, • Create and validate financial forecasts for upcoming project activities.\n, • Develop bid packages and solicit proposals as per internal policies.\n, • Identify and address potential risks, developing strategies to mitigate their impact or capitalize on opportunities.\n, • Develop feasible phasing plans and schedules that meet end-user needs\n\n \n Essential Skills and Abilities: \n\n • Cultivate relationships within client organizations to coordinate work and make decisions effectively.\n, • Demonstrate exceptional organization, with the ability to oversee multiple projects concurrently.\n, • Possess strong written and verbal communication skills, along with a proactive and independent work ethic.\n, • Proficiency in Microsoft Project or Primavera P6, Microsoft Office Suite, and Bluebeam.\n, • Ability to comprehend ARCH & MEP drawings and reports, with a focus on identifying potential improvements for project implementation.\n\n \n Required Education & Experience: \n\n • Bachelor’s degree from an accredited institution in Architecture, Engineering, or Construction Management is preferred.\n, • Experience in lieu of a degree is acceptable.\n, • 7-10 years of relevant construction industry experience.\n, • Experience in interiors, mechanical, civil, or utility services.\n\n \n This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. \n \n Additional Comments on Working Environment \n\n • Must be able to lift, carry, push, pull a maximum of 50 lbs.\n, • Ability to walk the job site frequently, including climbing stairs and ladders\n, • Exposure to varying weather conditions typical of active construction sites\n, • Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone\n\n \n Equal Employment Opportunity Requirements \n It is the policy of Simone Development (SIMDEV) to provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity or expression (including transgender status), age, marital status, familial status, citizenship status, disability or genetic information or handicap or status as a Vietnam-era or special disabled veteran in accordance with all applicable federal, state and local laws. \n

Sr. Manager, AI Engineer\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI\n, • Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts\n, • Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems\n, • Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 1 year of people leadership experience\n\n \n Preferred Qualifications: \n\n • 3+ years of experience managing and leading an engineering team\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery\n, • Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance\n, • Track record mentoring engineers/scientists to productize prototypes and meet production SLOs\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionHVAC/R Service Manager HVAC/R Service Managers oversee daily area operations, lead field teams, and ensure Helios consistently meets customer expectations and service-level agreements (SLAs). This is a hands-on leadership role that requires a strong presence in the field, working directly with technicians and Field Supervisors to support service calls, resolve technical challenges, improve performance, and maintain high standards of service quality and safety. In addition to field responsibilities, the Service Manager oversees administrative functions, including reporting, scheduling coordination, performance management, documentation, and operational planning. The Service Manager reports to the Regional Director of Operations and manages Field Supervisors and Service Technicians, with team size varying by state. What Sets Helios Apart Health benefits start DAY ONE, including an employee-only ZERO-cost option 401(k) with company match Generous PTO policy in addition to paid holidays Career growth opportunities and a promote-from-within culture Incentive, bonus, and employee recognition programs Company vehicle, fuel card, smartphone, and uniforms Continuing education and professional development through Helios University What Helios Needs From You Field Leadership and Technician Support Maintain a consistent presence in the field, regularly visiting job sites and working alongside technicians to understand operational challenges and support service delivery. Conduct field visits, ride-alongs, and job-site observations to evaluate technician performance, reinforce service standards, and identify opportunities for improvement. Provide hands-on technical guidance and assist technicians with troubleshooting complex HVAC/R systems, diagnosing problems, and resolving service issues. Coach, mentor, and develop Field Supervisors and Technicians to improve technical capabilities, productivity, professionalism, and customer satisfaction. Ensure technicians follow company procedures, safety requirements, and established quality standards. Assist with escalated customer concerns and challenging service calls to ensure timely, effective resolution. Team Management and Development Lead, supervise, and hold Field Supervisors and Technicians accountable for performance, productivity, attendance, and compliance with company expectations. Maintain clear and consistent communication across field teams, dispatch, customers, and leadership. Participate in recruiting, interviewing, hiring, onboarding, and training field personnel. Identify skill gaps and training needs, coordinate appropriate development opportunities, and support ongoing technician growth. Foster a culture of accountability, teamwork, professionalism, and continuous improvement. Administrative and Operational Responsibilities Complete required administrative duties, including service reports, performance documentation, operational reporting, and employee records. Coordinate with dispatch and field personnel to support scheduling, workload distribution, service coverage, and timely completion of customer work. Monitor service-level agreements, response times, work-order completion, technician productivity, and overall service performance. Review service documentation and ensure accurate, timely completion of work orders and required system updates. Manage or oversee the availability and appropriate use of parts, tools, equipment, safety supplies, and company vehicles. Assist with inventory control, purchasing coordination, and resource planning to minimize downtime and maintain operational efficiency. Partner with the Regional Director of Operations to review performance metrics, address operational gaps, and execute improvement plans. Balance time in the field with administrative responsibilities to ensure both technicians and the overall operation receive the support needed to succeed. What Sets You Apart 5+ years of hands-on HVAC/R field experience. Previous experience in HVAC/R service management or field leadership. Universal EPA certification. Valid driver's license and ability to travel regularly to job sites and customer locations within the assigned area. Advanced knowledge of air conditioning, refrigeration, heating systems, troubleshooting, and service practices. Demonstrated ability to diagnose technical issues, guide technicians, and resolve complex field challenges. Strong leadership, coaching, communication, and interpersonal skills. Ability to manage competing priorities and balance field responsibilities with administrative and operational demands. Basic computer proficiency, including the use of an iPad, smartphone, and service-management systems for communication, reporting, and documentation. Strong organizational skills, attention to detail, and a commitment to safety, quality, and customer satisfaction. Compensation Helios determines compensation based on labor market conditions across several U.S. geographic markets. The base salary for this position ranges from $95,000 to $105,000 annually. Compensation is determined by factors including geographic location, job-related knowledge, skills, and experience. Equal Employment Opportunity Helios is an equal opportunity employer. The company provides equal employment opportunities to qualified individuals without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms, conditions, and privileges of employment. #LI-JM3

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Must be able to work in the NYC office or Jersey City, NJ office 2-3 days per week, subject to change at any time. Learn more at www.firstagency.com What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Team Management • Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture, • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process, • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses., • Ensure the team maintains strong, positive relationships with clients, • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning., • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible, • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale., • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes, • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions, • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change, • Refine and drive best practice; ensure team adheres to firm's SOP and compliance requirements, • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis Project Management • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned, • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations, • Travel for on-site management when necessary There is a requirement for onsite events to travel domestically or abroad as required - up to 10%. Your Contributions: What We Are Looking For • 8-10 years' event management experience, preferably in the financial services industry or a corporate environment, • People management experience preferred, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,450.00 - $148,868.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Position Title: NY Roadway and Civil Department Manager Location: New York, New York, United States Department: Highway/Roadway Description: H&H is seeking an experienced leader to serve as NY Roadway & Civil Department Manager within our New York Transportation Practice. The Department Manager will lead three groups: Highway & Civil, Traffic & Planning, and Stakeholder & Utility Coordination, providing direct oversight of each group's manager. This senior leadership role is responsible for driving departmental growth, strengthening relationships with major public-sector clients, securing new work, and building a high-performing technical team. H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward. With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm. From planning and design through construction, we manage the full project life cycle while continually advancing our capabilities, strengthening our national presence, and investing in the people who power our growth. At H&H, you'll join a firm that is building on its legacy by aligning expertise, expanding opportunity, and positioning itself for long-term, sustainable growth. Responsibilities Strategic Leadership and Growth • Lead execution of the department's strategic plan and drive sustainable growth across all three groups., • Provide direct leadership to the Highway & Civil, Traffic & Planning, and Stakeholder & Utility Coordination group managers.Client Relationships, • Develop and maintain strong relationships with key New York clients, including NYSDOT, NYCDOT, PANYNJ, MTA, NYCDDC, and NYSTA., • Serve on Client Service Management teams and lead those teams as appropriate.Business Development, • Partner with the Transportation Practice Lead and Marketing Team to identify target pursuits., • Develop win strategies and lead proposal efforts from initial positioning through submission and interview.Project Delivery and Technical Leadership, • Manage projects and serve as a technical resource or technical lead, as appropriate., • Work with technical leadership to develop and define technical approaches across all disciplines.Talent and Capacity Management, • Assess, build, and manage the department's capabilities and capacity., • Recruit and hire staff as needed to meet workload demands and technical capability requirements., • Mentor group managers and support the professional development of department staff.Industry Presence, • Represent H&H in the New York market through industry events, professional societies, and industry groups., • Build the firm's visibility and reputation among clients, partners, and industry peers. Requirements: • Bachelor of Science degree in Civil Engineering (BSCE)., • Professional Engineer (PE) license in New York, or the ability to obtain licensure within a defined timeframe., • 15 or more years of experience in roadway, highway, traffic, or civil infrastructure design, including significant experience in a leadership or management role., • Demonstrated experience working with transportation agencies in the New York area., • Proven track record in business development, including leading successful pursuits and winning work., • Experience managing multidisciplinary teams, budgets, and complex projects., • Strong communication, client-facing, and presentation skills., • Established network within the New York transportation and infrastructure community. Benefits: Salary range - $180,000-250,000 annually. Salary commensurate with level of experience. We are offering a professional work environment, competitive salary, benefits package, and 401(k) EOE M/F/ DISABILITY/VETS Compensation details: 180000-250000 Yearly Salary PIa88d0e2ae1d0-25405-41900507

Job Description About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy. TECHNOLOGY AT CAPITAL DYNAMICS: Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation. THE OPPORTUNITY: We're looking for a highly capable graduate to join our Technology department as Technology Analyst in New York — the primary technology contact for our New York office, and a genuinely hands-on role from the outset. Reporting to the CTO, you'll take real ownership of the stability and quality of our Microsoft 365 environment, end-user support across every business function, and the operational backbone of our core IT processes: provisioning, asset management, and break-fix resolution. This is a designated development position: as your core competencies are established, you'll gain structured exposure to Capital Dynamics' data and AI programme — putting you at the centre of some of the most interesting technical work happening at the firm. REAL OWNERSHIP, FROM DAY ONE: This isn't a narrow, ticket-queue support seat. Our Technology function operates as a small, high-trust team, and you'll own outcomes end-to-end: • Full ownership of Microsoft 365 configuration, permissions and housekeeping across Exchange Online, Teams, SharePoint Online and OneDrive — you'll be the firm's internal M365 subject matter expert., • End-to-end ownership of user lifecycle management — provisioning, deprovisioning and access rights — for all New York-based staff., • Direct contribution to the firm's live SharePoint infrastructure, as part of our broader data programme., • Real autonomy to manage competing priorities without close supervision — and real visibility, since your work directly supports investment professionals and senior management. YOUR PATH INTO DATA & AI: Capital Dynamics is executing a material transformation of its data infrastructure and AI capability, spanning three workstreams: DataCore (a medallion lake-house architecture on Google Cloud Platform), Lattice (an agentic automation layer), and Meridian (a decision intelligence capability in planning). As your core support responsibilities are established, you'll gain structured, hands-on exposure to the platforms powering this programme: • V7Labs — the agentic automation platform through which AI agents are built, scheduled and governed across investment and operational workflows., • Claude AI — the AI platform in active use across the firm for analysis, automation and document generation., • Tamr — the machine learning-driven master data management and entity resolution platform underpinning the firm's data warehouse., • Google Cloud Platform / BigQuery — the infrastructure layer on which DataCore is built. KEY RESPONSIBILITIES: • Conduct first- and second-line troubleshooting across our Windows-based infrastructure., • Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations., • Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard., • Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements., • Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required., • Maintain the firm's technology asset inventory and manage device lifecycle., • Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development., • Maintain meeting room technology, AV equipment and video conferencing systems — operationally critical given the volume of internal and external calls run by our investment teams., • Document resolutions, maintain configuration records, and develop runbooks for recurring processes, so institutional knowledge is captured systematically., • Flag security and risk concerns to the Technology Delivery Manager and CTO. WHAT WE'RE LOOKING FOR: Education & Qualifications • A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline., • Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage. Skills & Attributes • Clear written and verbal communication — this role requires sustained interaction with senior professionals across investment and operational functions., • Organised and self-directed, with the ability to manage competing priorities without close supervision., • A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence., • A mindset suited to a real development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time. Languages Fluent English, with superior verbal and written communication skills — essential. Base Salary range: • USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits. Our Equal Opportunity Commitment: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics. Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment. Disclaimer: Due to the volume of applications we receive, we are only able to contact candidates who have been shortlisted for further consideration. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful on this occasion. We appreciate the time you have taken to apply and encourage you to monitor our careers page for future opportunities.

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description The ideal consultant will have at least seven years of experience designing, managing, and supporting enterprise virtual desktop environments. The Senior Virtual Desktop Engineering Consultant will contribute to the strategy, architecture, design, implementation, and ongoing management of the firm's virtual desktop infrastructure across on-premises and cloud platforms. This engagement will also help shape the firm’s future end-user computing strategy by evaluating, recommending, and implementing technologies that support business objectives, including the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS. The successful consultant will be an enthusiastic problem solver who is comfortable working in a fast-paced environment and can quickly become productive within a complex enterprise infrastructure. Strong communication and collaboration skills, sound judgment, and a positive approach toward team members and internal customers are essential to success in this engagement. Responsibilities: • Serve as a senior consulting engineer within the virtual desktop architecture team, helping ensure the performance, reliability, security, and continuous improvement of the environment., • Provide immediate full-time engineering and operational support for active Citrix and AVD ticket queues, escalations, platform migrations, and improvement initiatives., • Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application delivery, and associated end-user computing technologies., • Prioritize and resolve operational tickets within established service-level expectations while balancing project, engineering, and platform-improvement responsibilities., • Partner closely with the Senior Manager and internal engineering teams to lead the architecture, design, implementation, and optimization of virtual desktop environments, with a focus on scalability, performance, resiliency, and security., • Support the strategy and execution of the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS, while minimizing business disruption and maintaining an optimal user experience., • Evaluate and implement end-user computing technologies, including Azure Virtual Desktop, Citrix DaaS, FSLogix, Citrix User Profile Management, and related profile, personalization, and application-control solutions., • Rapidly assess the current virtual desktop environment, active initiatives, technical risks, and operational priorities., • Take ownership of assigned operational and engineering workstreams and deliver agreed-upon milestones during the engagement., • Work closely with Infrastructure, Network, Security, Application, Service Delivery, and other IT teams to design and deliver integrated enterprise solutions., • Troubleshoot and resolve complex technical issues involving virtual desktops, user profiles, application delivery, authentication, networking, performance, and end-user computing technologies., • Provide advanced engineering support for escalated issues involving virtual desktop platforms, Windows operating systems, enterprise applications, and related endpoint technologies., • Develop and maintain PowerShell scripts and other automation solutions to improve operational efficiency, consistency, monitoring, and reporting., • Create and maintain technical documentation, architectural diagrams, operational procedures, implementation standards, and documented recommendations., • Provide effective knowledge transfer to internal engineering and support teams throughout the engagement., • Participate in system upgrades, platform migrations, disaster recovery testing, maintenance activities, and other scheduled work outside normal business hours when required., • Provide technical guidance and mentorship to other engineers and support teams., • Communicate progress, risks, dependencies, and deliverable status clearly and regularly to management and project stakeholders. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required, or equivalent relevant professional experience., • Minimum of seven years of experience designing, managing, and supporting large-scale enterprise virtual desktop environments., • Strong experience with Citrix Virtual Apps and Desktops, including the architecture, administration, performance optimization, and troubleshooting of on-premises CVAD environments., • Experience with Azure Virtual Desktop and Citrix DaaS, including host pools, session hosts, application groups, workspaces, Cloud Connectors, resource locations, Machine Creation Services, application and desktop delivery, and hybrid deployments., • Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, image management, scaling, identity, networking, and profile integration., • Experience planning or executing migrations from Citrix Virtual Apps and Desktops on-premises to Azure Virtual Desktop and Citrix DaaS., • Strong knowledge of profile management and user-personalization technologies, including FSLogix, Citrix User Profile Management, and Ivanti Workspace Control, formerly AppSense., • Experience with application-control and endpoint-security technologies, including Ivanti Application Control and Windows Defender Application Control., • Familiarity with Nerdio Manager for Enterprise or similar management and automation platforms for Azure Virtual Desktop., • Extensive experience with Windows desktop and server operating systems, Active Directory, Group Policy, PowerShell, and enterprise automation., • Strong working knowledge of Microsoft Hyper-V and experience managing and optimizing virtualized infrastructure., • Working knowledge of Microsoft Azure and other cloud or virtualization platforms, including AWS and VMware., • Experience with Citrix ADC, Citrix Gateway, StoreFront, Delivery Controllers, Machine Creation Services, Provisioning Services, and Citrix Cloud integrations., • Demonstrated experience working enterprise operational support queues and independently troubleshooting, managing, documenting, and resolving incidents, service requests, problems, and escalations., • Ability to balance day-to-day operational responsibilities with concurrent engineering projects, platform enhancements, and strategic initiatives., • Demonstrated ability to enter complex enterprise environments and become productive quickly., • Ability to work independently, manage multiple workstreams, and deliver results with limited supervision., • Strong documentation, knowledge-transfer, and stakeholder-communication skills., • Prior consulting or contract experience in a large enterprise environment is preferred., • Availability to begin the engagement on short notice is highly desirable., • Strong analytical, troubleshooting, organizational, documentation, and communication skills., • Ability to manage multiple priorities and work effectively both independently and as part of a collaborative team., • Microsoft Azure Virtual Desktop and Citrix certifications, including CCP-V or CCE-V, are highly regarded. 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Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. As a contractor you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core valueswe excel in serving our partners and adapting to their ever-changing technology needs. Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionACTUAL Job Title: Responsibilities: Allocate corporate iPhones purchased for CLIENT staff Create and manage users in the mobile voice recording portal to insure proper capture of ecomms Tag all iPhones with asset tags and enter mandatory device information such as serial number, phone number, brand/model, user GID into the Mobile Asset Tracking Database Enter mandatory device and deployment information into an existing project tracking spreadsheet Confirm by checking the Mobile Asset Tracking Database that each user being assigned an iPhone has Signed Off in the database and accepted delivery of the iPhone Check the messaging team s iPhone project data repository to confirm that users being assigned corporate iPhones have accepted the terms of the CLIENT iPhone user policy and mobile app usage terms Deploy iPhones to users after all CLIENT requirements have been met and the users is compliant Assist the iPhone recipients with any questions related to the iPhone and how to set up the services being provided by CLIENT Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues Work with the Customer Relations Management staff to review service delivery and ensure that all issues affecting users are addressed and documented Escalate deployment issues to their line manager. Their line manager will escalate accordingly Qualifications: Minimum of 2 years of IT or business experience Ability to work with employees at every level of an organization. College diploma in Computer Science would be considered an asset Organized, task-oriented individual who is able to follow up on any request until completion. Ability to lead discussions to evolve the current processes (Goal is to standardize the processing) Excellent written and verbal communication skills Sense of ownership & organization is key to success Follow the Bank's methodologies. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Lead Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: • Advanced Wireless Knowledge: Past experience with wireless backhaul technologies, including familiarity with 5GHz, 24GHz, 60GHz, and 70/80GHz frequency bands. This includes understanding the principles of operation, installation, and troubleshooting of wireless backhaul systems. Exact compensation may vary based on skills, experience, and location. Salary Range $60,000—$75,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job DescriptionJCFPL JOB TITLE: Computer Learning Resource Center Specialist LOCATION: Miller Branch REPORTS TO: South Regional Manager CIVIL SERVICE JOB TITLE: Program Specialist 2 STARTING SALARY RANGE: $65,834 - $70,782 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: September 17, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org. JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE ROLE: Under general supervision, the Computer Learning Resource Center Specialist is responsible for the planning, coordination, and delivery of technology-based educational services at the Miller Branch Computer Learning Resource Center. The incumbent provides ongoing software and digital literacy training, manages technology resources, conducts data-driven outreach, and develops community partnerships that expand access to services and support revenue-generating programming. This position requires professional-level technical knowledge, instructional expertise, analytical skills, and strong community engagement capacity. JOB DUTIES: • Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools., • Conduct individual and group training sessions for patrons, staff, and partner organizations., • Maintain professional competency through continuous training in evolving software applications and technologies., • Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants., • Coordinate daily operations of the Computer Learning Resource Center., • Monitor and maintain computer hardware, software, and peripheral equipment., • Ensure compliance with library technology policies and security standards., • Provide technical assistance and basic troubleshooting support., • Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes., • Prepare administrative, statistical, and evaluative reports., • Conduct data-driven outreach in surrounding neighborhoods and service areas., • Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups., • Promote use of the Computer Learning Resource Center as a training and professional development venue., • Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships., • Support grant-funded and fee-based initiatives in coordination with administration., • Monitor participation, outcomes, and financial performance of programs., • Conducts surveys or other studies to help identify program needs., • Provide technical guidance and training to branch staff., • Participate in system-wide technology initiatives., • Collaborate with librarians and administrators to integrate technology services into library programming., • Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities., • Maintain accurate records of trainings, equipment, partnerships, and expenditures., • Attend required meetings, trainings and professional development sessions., • Represent the Library in a professional manner in community and partner settings., • Maintains essential records, reports and files., • Perform other duties as assigned REQUIRED EXPERIENCE/EDUCATION: NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. • Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.OR, • Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.OR, • Possession of a master's degree from an accredited college or university in a discipline appropriate to the position; and one (1) year of the above-mentioned professional experience. ADDITIONAL RELEVANT SKILLS: • Knowledge of library administration and management techniques., • Ability to manage and administer a library program., • Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, classification and pay plans., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. 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Job DescriptionTitle: Mobile Device Deployment Technician Location: NYC, NY Duration: 12 months Payrate: $29/hr Responsibilities: • Allocate corporate iPhones purchased for staff, • Create and manage users in the mobile voice recording portal to insure proper capture of ecomms, • Tag all iPhones with asset tags and enter mandatory device information such as serial number, phone number, brand/model, user GID into the ‘Mobile Asset Tracking Database’, • Enter mandatory device and deployment information into an existing project tracking spreadsheet, • Confirm by checking the ‘Mobile Asset Tracking Database’ that each user being assigned an iPhone has “Signed Off” in the database and accepted delivery of the iPhone, • Check the messaging team’s iPhone project data repository to confirm that users being assigned corporate iPhones have accepted the terms of the iPhone user policy and mobile app usage terms, • Deploy iPhones to users after all requirements have been met and the users is compliant, • Assist the iPhone recipients with any questions related to the iPhone and how to set up the services being provided by, • Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues, • Work with the Customer Relations Management staff to review service delivery and ensure that all issues affecting users are addressed and documented, • Escalate deployment issues to their line manager. Their line manager will escalate accordingly Qualifications: • Minimum of 2 years of IT or business experience, • Ability to work with employees at every level of an organization., • College diploma in Computer Science would be considered an asset, • Organized, task-oriented individual who is able to follow up on any request until completion., • Ability to lead discussions to evolve the current processes (Goal is to standardize the processing), • Excellent written and verbal communication skills, • Sense of ownership & organization is key to success, • Follow the Bank's methodologies.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits • Starting salary of $140,000+ annually, • Comprehensive Health, Dental, and Vision Insurance, • Company-provided vehicle, • Full electronics package (computer, phone, and other necessary equipment), • 401(k) plan with company match, • Paid Time Off (PTO), paid holidays, and sick leave The Operations Manager is responsible for driving exceptional client satisfaction by consistently exceeding expectations and ensuring the timely, efficient, and profitable delivery of services in accordance with the company's contractual commitments. This role focuses on achieving high performance through continuous process improvement, employee training, and professional development. The ideal candidate is a strong and effective leader who fosters a positive team environment, embraces change, and remains flexible and open-minded as the company continues to grow and evolve. Operations Manager Responsibilities • Lead and oversee the day-to-day mitigation operations for water, fire, mold, biohazard, and other emergency restoration projects., • Manage, mentor, and support mitigation supervisors, project managers, and field technicians to ensure high performance and accountability., • Ensure all work is completed in accordance with IICRC standards, company Standard Operating Procedures (SOPs), and all applicable safety regulations., • Schedule crews, equipment, and resources effectively to meet response time expectations, production goals, and client deadlines., • Monitor job progress from start to finish, ensuring quality workmanship, operational efficiency, and exceptional customer satisfaction., • Review scopes of work, estimates, documentation, and job files for accuracy, completeness, and compliance with company and insurance requirements., • Coordinate with insurance adjusters, property managers, subcontractors, and clients to facilitate smooth project execution and communication., • Track and analyze key performance indicators (KPIs) to drive operational improvements and achieve company goals., • Oversee equipment inventory, maintenance schedules, fleet readiness, and warehouse organization to ensure operational efficiency., • Recruit, train, coach, and develop team members while supporting hiring, onboarding, performance management, and employee retention initiatives., • Enforce safety protocols, PPE requirements, and regulatory compliance across all jobsites and company operations., • Resolve escalated customer concerns and operational challenges promptly while maintaining a high level of professionalism and client satisfaction., • Participate in and support after-hours on-call rotations, emergency response planning, and disaster response coordination., • Collaborate with leadership to improve workflows, implement best practices, and identify opportunities for increased efficiency and profitability., • Monitor job costs, labor utilization, and production metrics to help ensure projects remain on budget and meet financial objectives., • Foster a culture of accountability, teamwork, continuous improvement, and exceptional customer service throughout the organization. Operations Manager Requirements: • 5+ years of management experience within the restoration industry, • Proven ability to build, motivate and maintain a high performing team, • Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems, • Organizational and time management skills with the ability to prioritize a variety of tasks/projects, • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development, • Bilingual is a plus, • Experience with Xactimate is a plus Keywords: management, construction, leadership #P1IND

Job DescriptionCompany Description Store Management Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards. Opportunities! Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace. Great Pay! Our General Manager are paid a salary of $1275.00. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance. Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required. Job Description PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications • Valid U.S employment authorization that allows you to work in the United States of America., • Friendly, • Works well with others., • Works well under stress of high paced environment., • Organized, • Efficient in time management., • Must work weekends, • Preferred restaurant experience., • Ability to multitask., • Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable, • Motivational skills, • Enthusiastic, • Possess the ability to train and develop a team., • Able to make employee schedules, • Able to place stores food orders/maintain inventory., • Able to keep the store employees in proper image., • Able to respond to customer concerns., • Must be able to follow Team Sharma Domino’s Policies., • Must be able to work together as a team., • Must understand all store calls must be answered after the first ring, • Exceptional product above all. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Store Management Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards. Opportunities! Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace. Great Pay! Our General Manager are paid a salary of $1275.00. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance. Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required. Job Description PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications • Valid U.S employment authorization that allows you to work in the United States of America., • Friendly, • Works well with others., • Works well under stress of high paced environment., • Organized, • Efficient in time management., • Must work weekends, • Preferred restaurant experience., • Ability to multitask., • Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable, • Motivational skills, • Enthusiastic, • Possess the ability to train and develop a team., • Able to make employee schedules, • Able to place stores food orders/maintain inventory., • Able to keep the store employees in proper image., • Able to respond to customer concerns., • Must be able to follow Team Sharma Domino’s Policies., • Must be able to work together as a team., • Must understand all store calls must be answered after the first ring, • Exceptional product above all. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SUMMARY The Operations Manager is responsible for leading all day-to-day operational functions of the location, including warehouse, inventory, fleet, order fulfillment, and delivery execution. This role partners closely with the Location General Manager to drive operational excellence, financial performance, safety compliance, and customer satisfaction. The Operations Manager serves as the operational leader of the facility — ensuring 98% On Time & In Full (OTIF) performance, disciplined cost control, regulatory compliance (including DOT), and a culture of accountability, continuous improvement, and customer focus. KEY RESPONSIBILITIES Operational Leadership • Direct and oversee daily warehouse and distribution center operations, including receiving, picking, staging, loading, inventory control, and delivery execution., • Ensure achievement of 98% OTIF delivery performance and location service standards., • Drive process discipline and adherence to company policies, procedures, and operational KPIs., • Ensure accurate inventory levels, minimize shrinkage, and maintain strong cycle count controls., • Strategically oversee fleet and dedicated delivery operations. Financial & Business Performance • Partner with the Location General Manager to support profitability and operational efficiency., • Assist in developing and managing operating budgets., • Monitor and control operating expenses, including labor, fleet, and facility costs., • Evaluate capital expenditures and provide cost justification and ROI analysis., • Drive labor productivity and optimize space utilization. Team Leadership & Talent Management • Supervise, coach, and develop operations staff (direct and indirect reports)., • Ensure proper staffing levels to meet operational and service demands., • Lead performance management, hiring, training, and development initiatives., • Promote engagement, accountability, and a culture aligned with company leadership behaviors., • Serve as a change agent during organizational or process transformation. Safety, Compliance & Risk Management • Ensure compliance with DOT regulations, safety standards, Hazmat requirements, and company policies., • Maintain environmental health and safety excellence within the facility., • Reinforce safe work practices and lead by example., • Partner with HR and leadership on workforce compliance matters. Customer Experience & Cross-Functional Partnership • Act as liaison between operations, sales, and customer service to ensure seamless execution., • Proactively resolve operational issues impacting customers., • Collaborate across departments to improve service delivery and efficiency., • Champion continuous improvement initiatives aligned with LEAN principles. Nature and Scope This position is accountable for the direct supervision of operational associates and leaders within the location. The Operations Manager is responsible for operational execution, team performance, compliance, and financial impact at the location level. Key Competencies • Operational Excellence & Process Discipline, • Financial Acumen & Cost Management, • Leadership & Talent Development, • Customer-Centric Problem Solving, • Change Leadership, • Strategic Thinking with Tactical Execution, • Strong Communication & Cross-Functional Collaboration QUALIFICATIONS • Bachelor’s degree in Business, Supply Chain, Operations, or related field (preferred), • 5+ years of progressive experience in operations, logistics, or distribution leadership, • Experience supervising teams in a fast-paced distribution or warehouse environment, • Fleet management experience strongly preferred, • Knowledge of DOT compliance and safety regulations, • Experience with ERP systems, warehouse management systems, and operational reporting tools, • Exposure to LEAN, Six Sigma, or other continuous improvement methodologies preferred, • Strong analytical, communication, and decision-making skills, • Bilingual (English/Spanish) a plus

Job Description Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager to drive the performance success for 9-10 of our city and campus adjacent stores in our Eastern Burroughs NYC market. In this role, our DM’s focus on driving top-line sales, hiring/retention, customer service training and strategic planning. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers. Comp & Perks: A competitive base plus quarterly bonus compensation package, enrollment in the LTIP bonus plan, excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans, 401K with contribution match, 3 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company laptop, commuter reimbursement, free cookies (of course) and so much more! Using your past leadership experience, you will: • Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges., • Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures., • Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers.What we seek:, • Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries., • 2+ years of leadership experience in a customer service-oriented role., • An innate ability to build, hire and coach a diverse part-time hourly staff., • In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources)., • Strong organizational, interpersonal and problem-solving skills., • Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus! About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob ID: # 26-37044 Pay rate: $100/hr Title: Operations Manager (III) Duration: 11 Months contract Location: New York, NY (Hybrid – 3 days onsite per week)Description: As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes. Minimum role qualification requires proficiency in: • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Thanks! Yogya Shukla Lead Recruiter Cell: +1 650.276.3512 ; Office: +1 973.967.3588 Office Address: 360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960 LinkedIn: https://www.linkedin.com/in/yogya-shukla-6a4037194/ Email: yogya.shukla@artech.com , Website: www.artech.com

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Policy Administration & Insurance Operations Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20–40 hours/week Role Responsibilities • Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery., • Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks., • Write "golden" reference responses at experienced insurance-operations quality., • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards., • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions., • Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have • 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management., • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention., • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes., • Ability to translate policy and procedural requirements into precise operational steps., • Excellent written communication, process discipline, and high attention to detail., • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions. Preferred • Experience across multiple P&C lines or insurance platforms., • Billing, premium audit, producer licensing, or forms-management experience., • Experience implementing or testing a policy administration system., • Lean, Six Sigma, project-management, or operations credential., • Experience leading service teams or establishing operational controls. Start Date • Immediately; applications reviewed on a rolling basis. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionCompany Description Store Management Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards. Opportunities! Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace. Great Pay! Our General Manager are paid a salary of $1275.00. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance. Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required. Job Description PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications • Valid U.S employment authorization that allows you to work in the United States of America., • Friendly, • Works well with others., • Works well under stress of high paced environment., • Organized, • Efficient in time management., • Must work weekends, • Preferred restaurant experience., • Ability to multitask., • Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable, • Motivational skills, • Enthusiastic, • Possess the ability to train and develop a team., • Able to make employee schedules, • Able to place stores food orders/maintain inventory., • Able to keep the store employees in proper image., • Able to respond to customer concerns., • Must be able to follow Team Sharma Domino’s Policies., • Must be able to work together as a team., • Must understand all store calls must be answered after the first ring, • Exceptional product above all. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role January Digital is looking to fill a Director, Growth role for our team. Reporting directly into the VP, Client Services this role requires a growth minded individual with excellent communication skills and prior expertise executing across the digital landscape. You will be responsible for executing, managing and communicating successful outcomes for a client's digital marketing portfolio. Managed channels include: paid search, paid social, programmatic display, video and retail media / marketplace advertising (Amazon, Instacart, Roundel). A successful Growth Team Account Manager has the ability to focus on and communicate the core elements of multi-channel management, execution, strategy and analysis. Responsibilities • Fully manage paid media across relevant channels (paid search, paid social, video, display, programmatic, amazon, instacart, roundel, retail marketplaces) with responsibility for analysis and optimizations based on client goals., • Manage and mentor a team of two Growth Account Managers and be responsible for their career development., • Manage a portfolio of multiple client accounts simultaneously, each operating at a different service tiers, adapting oversight, cadence, and resourcing account by account., • Formulating paid media strategies for client businesses, including new test recommendations and optimizations that align with the clients' objectives., • Stay ahead of emerging, AI-driven discovery channels, including Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and answer-engine visibility. This is a growing area across the agency and already active work on accounts., • Lead client calls and serve as the primary day-to-day point of contact for assigned accounts., • Oversee and quality-check the Account Management team's campaign planning and tactical execution across paid media channels, ensuring work aligns with strategy and client goals., • Manage workflow and coordinate closely with Traffic/Operations teams to ensure projects move efficiently and deadlines are met., • Oversee project management across campaigns, ensuring deliverables are organized, prioritized, and executed on time., • Support the expansion of client engagements beyond paid media, including areas such as affiliate marketing, incrementality testing, forecasting, and creative strategy., • Collaborate cross-functionally to connect channel performance with broader marketing initiatives and client goals., • Ownership of analysis and reporting on client campaigns., • Oversee the Account Management team's ad delivery and optimizations, ensuring fluid, high-quality execution across channels to meet client goals., • Ownership of day-to-day client communications., • IGuide and quality-check ad copy developed by the Account Management team, ensuring it is tailored to each client and adheres to their specific guidelines for brand voice., • Build trust with clients by managing project deliverables, delivering flawless multi-channel tactical activation of marketing campaigns, and setting clear expectations internally., • Staying on top of the latest trends in media and in client industries and presenting these findings in internal meetings and to clients., • Helping lead audits and RFPs to win new business, • Travel Requirements: Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media in digital channels – search (organic / paid), programmatic, affiliate, social, display, and video., • 4+ years' experience managing multi-layered teams, • Proven ability to produce informed investment recommendations and campaign launches for a variety of advertising clients., • Experience managing client relationships and leading strategic and tactical conversations with stakeholders., • Strong understanding of paid media planning and execution. 360°ree; marketing perspective with an understanding of how channels such as earned and owned media connect with paid media efforts. • Familiarity with incrementality testing and advanced measurement frameworks., • Excellent project management and organizational skills with the ability to manage multiple workflows and stakeholders., • Comfortable collaborating across teams to support integrated marketing strategies., • Experience with performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs., • Strong knowledge of paid search platforms, paid social platforms, Google Analytics., • Excellent project management skills with ability to prioritize and manage multiple tasks simultaneously to meet deadlines., • Sold knowledge of Microsoft Excel and PowerPoint applications, Google work products, and other business tools (Slack, Airtable, etc.), • Has a positive attitude and can-do mentality., • Continually seek innovative and breakthrough ideas, approaches, and solutions, • Creative and analytical skills with the ability to take direction well, learn/develop new skill sets, problem solve, and take on new challenges while paying strong attention to detail. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionIT Director, Direct-Hire Location: New York City, NY (Maiden Lane / Wall Street) Work Model: Onsite 5 days a week for the first 60 days; transitioning to a hybrid model of 4 days onsite per week thereafter. Additional Locations Supported: Manhattan, NY; Irvine, CA; Miami, FL; PA About the Role We are seeking a hands-on, business-minded IT Director for our client to regain control of their IT operations, reduce the overdependence on outsourced vendors, and build a proactive, scalable technology function. In this role, you will be the strategic and operational leader of our technology environment. You will be tasked with stabilizing current IT operations, leading a secure cloud transformation, and driving the automation of manual legal and business workflows. The ideal candidate is a "straight-talker" who can bridge the gap between complex infrastructure concepts and practical business solutions, collaborating effectively with attorneys, support staff, and firm leadership. Key Responsibilities Strategic Leadership & Transformation • Develop and own a scalable technology roadmap that aligns with the firm’s growth and long-term vision., • Transition the IT department from a reactive support model to a proactive, service-oriented function., • Create and maintain comprehensive IT documentation, including application inventories, hardware/software update roadmaps, ticket tracking trends, and security action plans., • Provide clear, jargon-free reporting to firm leadership regarding IT priorities, project statuses, and systemic issues. Vendor & Operations Management • Take ownership of outsourced IT and cybersecurity vendor relationships, holding them accountable to SLAs and contract terms., • Bring critical operational knowledge back in-house to reduce over-reliance on external managed service providers., • Oversee daily IT operations, managing internal staff (including a long-tenured IT Manager and support personnel) while fostering a collaborative, accountable team culture. Process Automation & Systems Integration • Evaluate current disparate systems across multiple offices and implement a centralized, standardized structure., • Drive workflow automation to solve highly manual legal and administrative processes, including new matter intake, conflict checks, client/matter setup, and complex billing workflows., • Connect multiple existing applications to eliminate duplicate data entry and manual scanning/editing. Infrastructure, Cloud & Cybersecurity • Lead the firm’s transition to a secure, cloud-based infrastructure, leaning heavily into the Microsoft and Azure ecosystems., • Oversee infrastructure operations, ensuring high application visibility, reliability, and system performance., • Manage modern device management initiatives, including Intune and MDM/MAM deployments., • Ensure rigorous cybersecurity oversight, implementing necessary security actions following cyber assessments and penetration tests.Required Skills & Experience, • Balanced Technical Expertise: A blended background consisting of roughly 50% application engineering/management and 50% infrastructure oversight., • Cloud & Infrastructure: Proven hands-on experience driving cloud transformation, specifically within Microsoft Azure, Microsoft 365, Intune, and MDM/MAM environments., • Workflow Automation: Strong background in systems integration and business process automation, ideally within a legal or professional services environment., • Project Management: Demonstrated ability to run technical project delivery. (PMP certification is a plus, but practical delivery experience is required)., • Vendor Negotiation: Strong track record of managing enterprise vendors, auditing contracts, and ensuring firm-first accountability., • Helpdesk Management: Experience modernizing helpdesk/ticketing systems, implementing preventative maintenance, and tracking issue trends. Powered by JazzHR Cb4n2rHCwg

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free uniforms ???? READ BEFORE APPLYING: This is a PHYSICAL job. You MUST pass a drug test, DOT physical, and be physically fit to lift 100+ lbs daily. If you can’t commit to early mornings, physical labor, and staying clean—do NOT apply. ???? About Us: We are a FedEx Independent Service Provider (ISP) operating in Manhattan. We move fast, hold high standards, and expect our team leaders to lead by example. If you’re dependable, tough, and ready to grind—we’ve got a spot for you. Position Overview: We’re hiring a Business Contact (BC) Manager to handle daily FedEx operations from the Maspeth terminal. This role is part manager, part driver, and 100% hands-on. You'll lead by doing—handling dispatch, managing drivers, solving issues, AND jumping behind the wheel when needed. This is NOT a desk job. You’ll work like a FedEx driver daily and must meet DOT physical fitness requirements. We work almost 365 days a hear in any and ALL weather conditions. Key Responsibilities: Act as the main contact between our company and FedEx Dispatch trucks from Maspeth to Manhattan routes and track deliveries Enforce safety rules, monitor performance, and handle issues fast Drive delivery routes and assist drivers when short-staffed Record time sheets and assist with hiring, onboarding, and training Optimize routes using DRO (FedEx's route system) Keep trucks up to date on maintenance and DOT requirements Handle daily check-ins, truck walk-arounds, and compliance checks Requirements – DO NOT APPLY IF YOU CAN’T MEET THESE: ✅ Must be 21+ with a valid driver’s license ✅ Must pass drug test and DOT physical (paid by FedEx) ✅ Must be physically fit to lift 100+ lbs and handle heavy delivery routes ✅ Must be able to drive a large step van (P1200+) ✅ Must be an early riser (6:00 AM start) ✅ Must be able to work in all weather conditions ✅ FedEx, UPS, Amazon, or similar experience is a BIG plus ✅ Mechanical knowledge (for basic truck issues) is preferred ✅ Leadership, organization, and communication skills are a MUST How to Apply: Reply with your resume and a brief note on your driving or management experience. Include your phone number and interview availability. Be ready to start early and hit the ground running. If you can’t pass a drug test, meet physical requirements, or commit to showing up—do NOT waste your time or ours. No recruiters. No games. Serious applicants only.

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role Team January Digital is looking to fill a Director role for our agency team. This role requires deep past experience across the digital media landscape and you will be most successful if you have had hands-on experience in multiple channels. You will be the key leader in the strategic development of your client(s) digital media and how it relates to their business objectives. You will drive communication around industry thought leadership and be seen as a thought leader within your own team and for your own clients. An important part of this job is to be the main strategic lead with your client(s) to be knowledgeable about the industry around you which will help inform strategic goals, drive success through your team's operations and develop opportunities to enable growth. Inside January Digital, you will also have a role of overseeing and managing a team and are held accountable for the functions within your agency team. Responsibilities • Devise the vision to achieve client's strategic objectives through meaningful thought leadership., • Develop a deep understanding of each client's business and leverage data to deliver consistent results and guide growth opportunities to reinforce the agency's strategic value., • Build trust with clients by developing a standard of excellence around performance and brand marketing focused on predictable, data-correlated plans to meet business goals., • Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively., • Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning., • Lead management of client communication needs across the team and strive to exceed client service expectations., • Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations., • Lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities., • Lead strategic client relationship development and identify opportunities to achieve business growth., • Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals., • Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners), • Proactively work together across teams internally to drive agency development with new business opportunities., • Travel Requirements: This role requires up to 25% travel. Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media across digital channels – search (organic and paid), social, display, programmatic, and video, • 4+ years' experience managing multi-layered teams, • Strong hands-on expertise in Google Ads and Paid Social is required, • Understanding and demonstrated experience of performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs through the full marketing funnel and across marketing channels with a strong focus on e-commerce and retail clients preferred, • Experience with advanced measurement methodologies such as incrementality testing, media mix modeling, or similar frameworks is strongly preferred, • Experience managing large-scale media budgets (ideally $20MM+ annually), • Experience across affiliate marketing and brand media is a plus, • Proven ability to produce innovative multi-channel media plans and go-to-market strategies for complex clients - you are a strong strategic thinker, with the ability to translate quantitative and qualitative data and insights into innovative marketing strategies., • Analytically minded - you aren't afraid to dig in to troubleshoot issues and you're always thinking about ways to improve in order to drive retention of clients., • Strong project management skills with ability to prioritize and manage multiple initiatives simultaneously to meet deadlines., • Has a positive 'no task is too small' attitude and can-do mentality to drive teams forward., • Excited by digital marketing trends and inspired to enact best-in-class programs for clients., • Excellent team player with strong collaboration skills and ability to thrive in a fast-paced environment. You are agile in both leadership and execution., • Consistently demonstrates behavior in line with January Digital's core traits., • Agency or consultancy expertise and comprehensive business understanding in the retail, CPG, or technology landscape preferred., • Experience working with creative and development teams to produce and iterate digital assets preferred., • NYC-based or willingness to work from the NYC office in line with hybrid expectations preferred, • U.S. citizenship or permanent residency is required for this position. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The base salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to qualifications for the role, experience level, skillset, and specific work location. We expect the majority of the candidates who are offered roles at January Digital to enter the organization at a pay rate across this range and based on these factors, with room for internal growth through our annual merit increases. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job Description Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. We’re looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Accountable for profitability of the store by growing sales and controlling cost of goods & labor costs, • Impeccable understanding of your restaurants’ financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • On-going training, coaching and development of current staff, including management team in FOH & BOH, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman’s recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • Familiarity using Toast, Harri & working with 3rd party delivery apps, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • 2 weeks PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Description As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes.Minimum role qualification requires proficiency in:, • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Job Description: We are seeking a detail-oriented and proactive Quality Program Manager to ensure operational continuity and maintain the stability of our quality workflows. You will be responsible for managing vendor performance and driving cross-functional alignment between Policy, Engineering, and Operations. This role is vital for sustaining quality benchmarks during high-visibility policy launches and tool migrations. Minimum role qualifications requirement: • 7 years of experience in a customer or client-facing role supporting Trust & Safety, content moderation quality assurance, or BPO operations., • 5 years of experience managing operations. Top Responsibilities: • Monitor and report on core quality KPIs, lead regular quality syncs, and perform root-cause analyses on performance escalations to identify operational bottlenecks., • Collaborate with Business Analysts and Engineering to triage and resolve data pipeline issues, queue configuration errors, and technical bugs within internal workflow systems., • Serve as the primary quality point of contact for vendor partners, lead calibration sessions to ensure policy-to-process alignment, and manage escalations across assigned verticals., • Support ongoing infrastructure initiatives, including the transition of sampling methodologies and the execution of early-stage quality launch protocols., • Maintain standard operating procedures (SOPs), contribute to team roadmaps, and manage operational trackers to support team efficiency and workflow standards. Additional skills required include: • Proficiency in SQL or data visualization tools to interpret metrics and manage dashboards, with the ability to troubleshoot data discrepancies independently., • Demonstrated ability to manage complex relationships with diverse stakeholders, • Strong organizational skills with a focus on managing bug backlogs, process documentation, and project timelines., • Ability to navigate fast-paced, high-risk environments, successfully pivoting between business-as-usual operations and emergency response modes. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Homecare Operations & Coordination Manager Brooklyn NY Or Rockland county 120-150K Overview A growing homecare organization is seeking an experienced Operations & Coordination Manager to take ownership of its coordination department, strengthen internal processes, and ensure efficient, consistent service delivery. This is a high-impact operational role for someone who understands how a homecare agency runs and can bring structure, accountability, and measurable improvements to a busy coordination operation. We're looking for someone who can manage department leaders, analyze performance, identify bottlenecks, and make sure patients are receiving reliable care while the organization continues to grow. The ideal candidate combines strong homecare industry knowledge with the ability to manage people, improve systems, and drive results. Key Responsibilities Oversee the coordination and scheduling department, including team leads and coordinators Ensure patient cases are staffed efficiently and service interruptions are minimized Establish clear processes, workflows, performance expectations, and accountability Monitor open cases, staffing gaps, caregiver availability, and service delivery performance Analyze operational data to identify inefficiencies and opportunities for improvement Develop and monitor KPIs for staffing coverage, case starts, coordinator productivity, and service continuity Lead department managers and team leads, providing direction, coaching, and accountability Resolve complex operational issues and escalations Work closely with recruitment, HR, compliance, and clinical leadership to improve coordination across departments Improve communication, follow-through, and consistency throughout the department Identify staffing and operational needs as the organization grows Provide leadership with regular performance updates, challenges, and recommendations Ideal Candidate Strong experience in LHCSA/homecare operations or coordination management Proven ability to lead teams and manage department performance Deep understanding of homecare scheduling, caregiver staffing, and patient service delivery Strong analytical skills and experience using KPIs and operational reporting Ability to identify problems, develop solutions, and improve processes Organized, decisive, and comfortable managing a fast-paced operation Strong communication, leadership, and accountability skills Hands-on operator who can manage the big picture without losing sight of daily execution Experience scaling or improving homecare operations is a strong advantage Email: Baila@maiplacement.com

Job DescriptionDescription: About Caliber Service Management We are a family of value-driven companies offering a full range of soft and hard facility management services (Landscaping, Snow Removal, Property Enhancements, Project Management, Lot Services and Stormwater Management) that aid in providing safe and attractive facilities. With over 100 years of industry experience collectively, our team of subject matter experts is committed to effective performance and successful partnerships with asset, property and facility managers as well as real estate investment trusts. We take tremendous pride in helping solve, support, and maximize the true potential of each property. Caliber is a privately held LLC with annual revenue greater than 50 million and we proudly serve more than one thousand high performing commercial, industrial and retail locations. With more than forty million square feet of exterior grounds care, emergency response, construction and snow removal, our workforce includes more than one hundred and fifty team members and over one thousand service partners. Job Summary *This role is dedicated to a large, single site, corporate campus in West Chester county NY. Commercial landscape and snow removal experience required The Site Operations Manager provides leadership, direction, oversight and responsibility within a large Fortune 500 corporate campus. Responsibilities • Provide daily, AM site inspections, weather/condition reports and operational plans for service., • Execute, direct, service delivery. Manage active storms, pre and post storm plan and communicate to all stake holders, • Plow, de-ice, clearing support, • Read, Understand and Implement detailed facilities maintenance Scopes of Work and Service Level Agreements, • Facilitate communications in the field between team members, Caliber Operations Managers, Caliber Service Management Affiliates, client location., • Manage the client; up to and including client Regional Vice Presidents., • Conduct Service Validations, • Train and guide vendors as required, • Provide guidance and feedback to Caliber Service Management, • Maintains Quality Control Reports, • Resolve customer problems by applying resources as necessa, • Engage and entertain the customer as appropriate, • Conduct training and presentations concerning scope of work to site personnel and providers, • Foster a positive team environment, • Ensure confidentiality of internal and external data, • Perform ad-hoc projects and other duties as assigned, • Responsibilities frequently require emergency support, mobilization and extended engagement (weekends/after-hours/holidays); scheduled and non-scheduled including but not limited to property damage and snow emergencies Professional Skills • Customer Service – Advanced, • Verbal Communication – Proficient, • Written Communication – Proficient, • Teamwork – Proficient, • Relationships – Advanced, • Organizational Awareness – Proficient, • Problem Solving – Proficient, • Process Orientation – Proficient Role Specific Skills • Proficiency in Microsoft Office tools (Word, Excel, Access, Power Point), • Snow fighter/warrior mentality, • Capable of working outside in supervisory-inspection capacity in all weather conditions, • Able to climb ladders and perform roof top maintenance inspection tasks, • Able to be present on site and on call with limited delay Requirements: Minimum Qualifications • SIMA, ASM/CSP certified a plus, • 5 years of commercial snow removal leadership and management required Other Relevant Qualifications • Strong multi-unit enterprise facilities management experience preferred in the following skills: Landscaping, Irrigation, Snow-Ice Programs, Interior and exterior facilities management, and Janitorial Services, • Experience in a trade, • Experience in facilities industry