Service manager jobs in Dallas, TXCreate job alerts

Under general supervision, the Customer Service Representative at Iex Group is responsible for maintaining and increasing market share by satisfying existing and new customer needs and meeting management/department objectives. This role involves coordinating customer service with all departments within the organization, developing close working relationships with customers, and selling products, services, ideas, uses, and applications to meet sales and profit objectives. Responsibilities Identify customer and department needs and satisfy them effectively. Maintain and develop assigned customer base. Working knowledge of all products and categories to drive penetration of existing accounts. Cross-train and foster solid working relationships within department and with other departments. Input orders into computer system. Sell all major product categories through the presentation of new products, services, ideas, uses, and applications. Responsible for creating and maintaining necessary company and customer files. Manage daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned. Support company sales and gross profit projections and goals as needed. Adhere to operational procedures. Attend meetings as scheduled and work with sales team. Advance education and knowledge of products, company, and industry. Attend department sales meetings and participate in other activities as requested. Work different days, hours, and overtime as needed. Adhere to all applicable GMP, personal hygiene, and SQF policies and procedures. Perform other duties as required.

Calling All Closers! Do You Have What It Takes? MULTIPLE LOCATIONS ACROSS THE U.S. – WE'RE EXPANDING! Are you the type of person who can turn strangers into friends the moment you walk into a room? Do you crave a professional career that offers the freedom to travel while making an exceptional income? If you thrive in a competitive, team-oriented environment and want to work in a recession-proof industry, then keep reading! Why Choose Total Card Payments? Exciting Travel Opportunities: Imagine having the freedom to choose where you work! At TCP, we offer a unique chance to travel, explore new cities, and meet business owners across the country. You’ll travel at least 90 minutes away to a company paid hotel accepting appointments, but the best part? You get to choose which cities you want to visit! Combine work with adventure as you explore the U.S. while driving your success forward. Unmatched Compensation: This role is for the go-getters! Enjoy a weekly draw ranging from $500 to $1,000, uncapped commissions, daily bonusespaid out weekly, and monthly residuals that keep rewarding you for your hard work. Many of our agents earn $50,000 to $250,000+ annually, with no income ceiling! Health Insurance & Perks: We offer free to low-cost health insurance, with most agents qualifying for free coverage. This is on top of travel reimbursements and a flexible schedule that empowers you to build the life you want. About the Role: As a TCP Account Executive, you’ll be the face of our company, meeting business owners in your area and offering them our award-winning Merchant Services Products and Solutions. You’ll receive 10-15 preset appointments per week, plus have the opportunity to generate your own leads. Your focus will be on building relationships, delivering powerful sales presentations, and closing deals that help business owners save money. We’ll even support you on every appointment with assistance from your Sales Manager. Key Responsibilities: Travel to new cities of your choice to meet business owners and showcase TCP's innovative solutions. Deliver compelling sales presentations and negotiate deals that create long-term partnerships. Benefit from TCP's national presence and make a lasting impact on businesses across the country. Thrive in a fast-paced, dynamic environment that encourages continuous learning and growth. Position Details: Flexible Full-Time (1099) Create your own schedule $500-$1000 Weekly draw + uncapped commission Monthly residuals and bonus pay Average earnings of $50K+ Paid Business Travel after 30 days of production (optional) Opportunities for rapid advancement to Territory Manager or National Sales Manager At Total Card Payments, we celebrate diversity and inclusion. We believe in creating an environment where everyone can succeed, regardless of background or experience. If you’re ready to elevate your career, explore new cities, and make a serious income, we want to hear from you! Ready to embark on this exciting journey? Send us your resume today!

JOB BRIEF: We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. RESPONSIBILITIES: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers REQUIREMENTS/SKILLS: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma.