Truck Coordinator Trainee
3 days ago
Tampa
Job DescriptionTRUCK TRANSPORTATION COORDINATOR – TRAINEE POSITION SUMMARY: The Truck Transportation Coordinator – Trainee supports the transportation team with daily truckload coordination, load tracking, carrier communication, and shipment documentation. This entry-level role learns internal transportation processes, basic DOT/transportation compliance requirements, and company systems (including the Transportation Management System (TMS)) while working under the guidance of an experienced Truck Transportation Coordinator. Job Duties (Trainee): • Assist with creating, tendering, and tracking loads in the Transportation Management System (TMS) under supervision., • Coordinate with carriers and drivers to confirm equipment availability, pickup/delivery appointments, ETAs, and required shipment details., • Monitor loads in transit and update shipment milestones, check calls, and status notes in internal logs and/or customer portals., • Prepare and distribute transportation documents (rate confirmations, BOLs, PODs) and assist with document collection, scanning, and filing., • Support carrier setup/onboarding by collecting required documents (insurance, W-9, agreements) and maintaining accurate carrier files under supervision., • Assist with rate entry and basic lane/market research; escalate pricing or coverage concerns to the coordinator/manager., • Help resolve service issues (late pickups/deliveries, missed appointments, shortages/damage) by gathering information, communicating updates, and escalating to the coordinator., • Learn and follow company policies and DOT/transportation compliance and recordkeeping requirements for load tendering and execution., • Data entry, scanning, filing, and tracker maintenance., • Audit load files for completeness (rate confirmation, BOL, POD, accessorials) and follow up on missing items., • Maintain carrier files (insurance, W-9, agreements) and support qualified-carrier documentation., • Complete training modules, shadow coordinators, and document process notes/checklists., • Practice professional communication using approved templates; escalate exceptions and questions., • Qualifications and Skills (Trainee):, • High school diploma or equivalent required; associate or bachelor’s degree preferred (logistics, supply chain, business, or related)., • 0–2 years of experience in logistics, transportation, customer service, or administrative support preferred., • Ability to learn a Transportation Management System (TMS) and standard dispatch processes; prior TMS experience (Princeton TMX or similar) is a plus., • Working knowledge of DOT/FMCSA requirements is a plus; must be willing to learn and apply compliance expectations., • Proficiency with Microsoft Excel/Outlook or similar tools; strong data-entry skills., • Basic math skills and comfort working with rates, miles, dates/times, and load details., • Effective time management and ability to prioritize in a fast-paced environment., • Strong attention to detail and accuracy with numbers, dates/times, and shipment documentation., • Ability to work independently with guidance, ask questions, and follow documented procedures., • Clear written and verbal communication skills; professional phone and email etiquette., • Problem-solving mindset with the ability to gather information, identify issues, and escalate appropriately., • Strong organizational skills and ability to multitask across multiple loads and priorities., • Comfortable working in a demanding, deadline-driven environment while remaining calm and customer-focused., • Able to manage demanding situations with diplomacy and tact and collaborate effectively with internal teams and external carriers. Powered by JazzHR 40cgmHELKP