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THE COMPANY Pacific World Corporation is a global leader in beauty and consumer goods industry, dedicated to empowering everyday lives through a diverse portfolio of high performance brands including Nails.INC, Holler, Dippity-Do, and TRIM. We drive category growth by selling our innovative, trend-forward products primarily across ecommerce platforms including Amazon (1P), Ulta Marketplace, Walmart.com, Target.com, and DTC storefronts, while maintaining partnerships with major traditional retailers. Our culture of innovation, integrity, and collaboration fuels continued investment in digital capabilities and sustainable growth across our expanding portfolio. POSITION TITLE Ecommerce Manager LOCATION Headquarters is in Glendale, CA Hybrid schedule, 4 days per week in office ABOUT THE POSITION Pacific World Corporation (PWC) is seeking a highly motivated, detail-oriented, and strategic Ecommerce Manager to oversee and elevate our digital shelf presence across our growing portfolio of leading beauty and personal care brands (including Nails.INC, Trim, Holler & Glow, and Dippity Do). This role drives end-to-end content execution, manages key retailer platforms (Amazon 1P/3P, Walmart.com, Target.com, and Shopify DTC), and partners with external agencies to optimize retail media budgets and performance marketing. KEY RESPONSIBILITIES Account Management & Strategy • Platform Operations: Manage daily operations and growth strategy of brand storefronts across major retail platforms, with an emphasis on DTC US, Amazon.com, Walmart.com, and Target.com., • DTC Site Management: Manage and operate the brand's DTC storefront (Shopify), including site operations, content updates, merchandising, and promotions., • Product Launches: Coordinate digital readiness for new product launches, seasonal collections, and innovations., • Listing Health: Monitor listing health, buy box ownership, and pricing parity; identify and resolve unauthorized 3P seller issues or listing suppressions., • Inventory Alignment: Work with Demand Planning and Operations to monitor stock health, flag out-of-stock risks, and adjust promotional strategy according to shipping windows. Content & Digital Shelf Optimization • Content Syndication: Oversee product content syndication using Salsify (PIM) to ensure accurate, optimized, and compliant listings., • Cross-Functional Collaboration: Partner with Brand Marketing, Creative, and Regulatory teams to gather assets, organize creative briefs, and align on messaging priorities., • SEO & Conversion: Lead SEO optimization efforts including product titles, bullet points, backend search terms, A+ content, and brand store updates to maximize conversion., • Digital Shelf Monitoring: Use analytics tools (e.g., Pacvue) to audit listing quality, track share of voice, and evaluate competitive search rankings. Performance Marketing & Retail Media • Agency Management: Partner with external digital advertising agencies to guide, review, and optimize Search and DSP (Demand Side Platform) campaigns., • Budget Tracking: Manage retail media budgets and analyze key digital shelf metrics (CPC, ROAS, ACoS, and TACoS) to ensure performance and ROI., • Event Planning: Coordinate advertising coverage, promotional timelines, and media spend for retail events (e.g., Prime Day, Big Spring Sale, Back to School, and Holiday Beauty Hauls). Ecommerce Team Operations & Process Improvement • Strategic Partnerships: Collaborate with the Ecommerce team on sales reporting, promotional planning, and strategic growth initiatives., • Process Tracking: Maintain and streamline team project trackers, meeting agendas, action items, and content calendars to ensure execution deadlines are met., • Workflow Optimization: Establish and refine scalable ecommerce workflows, compliance templates, and file structures., • Team Development: Build internal team expertise in emerging retail platforms and technical digital shelf standards. QUALIFICATIONS • Education: Bachelor's degree in Marketing, Business, Communications, or a related field., • 4 to 6 years of experience in ecommerce, digital marketing, or account management, ideally within CPG, Beauty, or Personal Care industries., • Retail Platforms: Proven hands-on experience managing retail accounts. Amazon Vendor/Seller Central experience is required., • Proven proficiency running and maintaining a DTC ecommerce site (e.g., Shopify), including site content management, merchandising, and performance tracking., • Hands-on experience with Salsify (PIM) is highly preferred. Experience with a DAM or equivalent enterprise digital asset manager is a strong plus., • Strong familiarity with Amazon Search, DSP, and digital shelf analytics tools (e.g., Profitero or Pacvue)., • Strong organizational habits, leadership and stakeholder management capabilities, and ability to operate in a fast-paced environment. Technical Skills • Mastery of Excel, PowerPoint, and common project management software., • Experience with AI tools for listing copy and backend search term generation is required. What This Role Offers • Leadership Experience: Hands-on experience directing ecommerce strategy, managing multi-brand content portfolios, and scaling digital accounts., • Direct Exposure: In-depth exposure to Amazon's retail models and leading retail partner ecosystems. Why Join Pacific World Corporation • Join a growing CPG organization with an exciting portfolio of household-name beauty brands and beauty tool categories., • Lead high-visibility ecommerce initiatives in a collaborative team environment., • Build foundational and advanced skills across content management, enterprise digital systems, and digital retail operations., • Competitive compensation and comprehensive benefits package including unlimited PTO, sick days, and 401(k) retirement savings with company match., • Flexible work arrangement with the ability to work from anywhere for up to two weeks per year. Pacific World Corporation is an Equal Opportunity Employer and does not discriminate based on race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected by law. We are committed to providing reasonable accommodations for individuals with disabilities.

Job Description About The Company goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores. About You You are a sales-driven, experienced in-store stylist with strong leadership skills and a deep understanding of the luxury lifestyle market. Known for building authentic client relationships and delivering personalized styling with exceptional service, you thrive in fast-paced environments. As a collaborative leader, you inspire the team to deliver elevated, customer-first experiences that reflect goop's standards of excellence. About The Role As a Private Client Stylist in our flagship store, you set the standard for elevated styling and luxury client experience. You bring the goop experience to life in-store, nurture long-term client relationships, and help grow the customer base for GWYN, our in-house fashion line. Serving as the primary point of contact for styling guidance and product recommendations, you deliver a personalized, high-touch shopping experience that drives overall store sales and reflects goop's signature service. Reporting to the Store Manager and partnering closely with the Retail Area Manager, you'll lead client appointments and develop creative strategies for client growth and retention. Responsibilities include: • Provide expert styling across goop's luxury categories—fashion, beauty, wellness, and home—to create a seamless and elevated client experience., • Manage client inquiries and support with product recommendations, returns, and exchanges, while actively converting walk-in traffic., • Deliver personalized, high-touch service that builds loyalty and inspires clients to return., • Collaborate with cross-functional teams to ensure accurate product information and resolve customer issues for a smooth shopping experience., • Track key performance indicators (KPIs) to uphold service excellence and achieve individual sales goals that drive overall store success., • Maintain and grow a personal client book, identifying high-potential guests and deepening engagement through thoughtful, tailored recommendations., • Support store operations and sales as requested by the Store Manager. Qualifications & Experience • 3+ years of experience in luxury retail, styling, or customer service, preferably within a high-end retail store environment, and an established client base., • An established client book of business aligned with the goop lifestyle, across fashion, beauty, wellness, and home, that is translatable to goop and supports the growth of new client acquisition and long-term client development., • A deep understanding of luxury fashion, beauty, wellness, and home products, with a proven ability to curate personalized recommendations., • Excellent communication skills, both written and verbal, with an ability to engage customers in a way that reflects goop's brand voice and luxury ethos., • Strong problem-solving abilities, capable of managing complex customer concerns while ensuring satisfaction and brand integrity., • Experience with customer service platforms such as Seer, Shopify, NetSuite, or similar tools to manage customer interactions and data., • Detail-oriented with the ability to multitask and manage multiple customer interactions in a fast-paced retail environment., • A collaborative, team-oriented mindset with the ability to work closely with various internal team members to optimize customer experience and grow client retention in the flagship store., • Ability to work a flexible schedule including holidays and weekends to meet the needs of the business FAQ • Compensation: $24-$26 per hour + Equity + Commission & Bonus Plan. This is a full-time, non-exempt role. Please note that this range represents the low and high end of the anticipated base hourly range for the Santa Monica, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes., • Benefits: Generous health benefits package, fertility benefits and paid parental leave., • Perks: generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, clothing allotment goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.

Job Description About Parsec Parsec Automation, LLC (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations like Gartner and IDC and a winner of numerous awards, including the Data Breakthrough Awards, American Business, and Best in Biz, Parsec exemplifies leadership in the dynamic, fast-paced manufacturing sector. With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey, Siemens, and DuPont leveraging its innovative TrakSYS™ platform to tackle even the most complex manufacturing challenges, Parsec's solutions are actively optimizing efficiency, quality, and compliance at over 11,000 plants in more than 140 countries. Committed to customer success and driven by innovation, Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible. Parsec is backed by BVP Forge, a $780M fund in partnership with the $20B Bessemer platform that has backed industry-defining businesses such as LinkedIn, MindBody, Procore, Shopify, and Toast. BVP Forge combines Bessemer's front-line industry insights, proven growth IP, and robust executive network with tailored resources for self-sustaining companies and the ForgeEdge™ operational program. The Role As Parsec Automation continues to grow, we are seeking a detail-oriented and analytical Financial Analyst to join our Finance team. In this role, you will play a key part in budgeting, forecasting, management reporting, and financial analysis. You will work hands-on with Parsec's core finance systems—including NetSuite, Cube, FloQast, and Ramp—to ensure planning data, actuals, and close activities remain accurate and aligned. The ideal candidate combines strong financial modeling and analytical skills with a high level of systems fluency. You should be comfortable working with financial data, identifying trends and variances, and translating complex information into clear, actionable insights for business leaders. You will collaborate closely with Accounting, Revenue Operations, and department leaders to support financial planning and reporting across the organization. Key Responsibilities • Support the annual budgeting process and monthly/quarterly reforecasting in Cube, partnering with department leaders to develop accurate, driver-based financial plans., • Prepare monthly management reporting packages, including budget-to-actual variance analysis, forecast updates, and executive-ready commentary., • Build and maintain financial models covering revenue, headcount, operating expenses, and cash flow., • Ensure actuals and forecasts are accurately integrated between Cube and NetSuite., • Partner with Accounting to align FP&A forecasts with the monthly close process and FloQast close calendar., • Monitor and analyze collections, cash disbursements, and vendor spend in Ramp to support cash flow forecasting and operating expense tracking., • Analyze recurring revenue and SaaS metrics, including ARR, bookings, renewals, and churn, to support revenue forecasting and management reporting., • Maintain and enhance Cube reporting structures, hierarchies, and dashboards to improve self-service reporting across the organization., • Provide ad hoc financial analysis, including profitability analysis, cost-benefit evaluations, and business case development., • Identify opportunities to improve FP&A processes, data integrity, reporting automation, and financial systems., • Collaborate cross-functionally with Accounting, Revenue Operations, and department leaders to provide timely and actionable financial insights., • Support leadership with financial analysis and reporting that informs strategic business decisions. Qualifications • Bachelor's degree in Finance, Accounting, Economics, or a related field., • 2–4 years of experience in FP&A, corporate finance, financial analysis, or a related analytical role., • Advanced Microsoft Excel skills, including financial modeling, pivot tables, and complex lookups., • Strong understanding of GAAP, the monthly close process, budgeting, forecasting, and variance analysis., • Experience building and maintaining financial models and translating financial data into actionable business insights., • Strong analytical and problem-solving skills with exceptional attention to detail and accuracy., • Excellent written and verbal communication skills, with the ability to clearly present financial information to non-financial stakeholders., • Ability to manage multiple priorities and deadlines across budgeting, forecasting, reporting, and close cycles., • Strong cross-functional collaboration skills and the ability to work effectively with Accounting, Revenue Operations, and business leaders., • Self-motivated and comfortable working independently in a fast-paced, high-growth environment. Preferred / Nice to Have • Experience with NetSuite, Cube, FloQast, and/or Ramp., • Experience in a SaaS or software environment and familiarity with recurring revenue metrics such as ARR, bookings, renewals, churn, and CAC., • Preferred: Experience developing dashboards, self-service reporting, or financial planning system processes. Compensation / Benefits • $86,500 - $128,000 annual base salary, • Variable bonus based on company and individual performance, • 100% company-paid health insurance premiums for employee, • Flexible vacation time, • Outstanding team environment, • Hybrid work environment

Job Description Pay: $20.00 - $23.00 per hour Hours: Mon - Friday 8:00am to 5:00pm We are seeking an E-commerce Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Must have previous experience with Shopify and Ship Station platforms. Car Audio Industry preferred. Monday through Friday (8am to 5pm) Duties: • Answer incoming customer calls, emails and assist with inquiries, orders, and product information, • Resolve customer complaints in a professional and efficient manner, • Utilize phone etiquette to ensure quality service is provided during all interactions, • Perform outbound calling to follow up on customer inquiries or sales leads, • Process orders, returns, exchanges and creating labels accurately and in a timely manner, • Maintain customer records by updating account information and handling data entry tasks Skills: • Strong customer service skills with a focus on resolving issues effectively, • Excellent communication skills in English; proficiency in Spanish or other languages is a plus but not necessary, • Proficient in data entry and maintaining accurate records, • Ability to handle inbound and outbound calling tasks professionally, • Car Audio Electronics experience preferred but not required, • Experience working with online platforms such as Shopify and Ship station (A MUST) This position offers opportunities for career growth and development within the company. If you are passionate about delivering top-notch customer service and have the skills required, we would love to hear from you. Apply now to join our team as a Customer Service Representative! Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job Description Summary: We are seeking a highly motivated and strategic Marketing Specialist to join our team. In this role, you will be the critical bridge between our product development and marketing teams. You will not only help shape new products from their inception by providing market insights but also take ownership of bringing them to market. The ideal candidate will be a strategic thinker with a passion for innovation, possessing the ability to translate complex product features into compelling value propositions. If you thrive in cross-functional environments and love building go-to-market strategies from the ground up, we want to hear from you. Responsibilities • Channel Strategy and Growth: Design, lead and optimize overarching digital marketing strategies to aggressively drive customer acquisition and increase lifetime value, • Conversion Rate Optimization: Own the Shopify buyer journey by analyzing traffic data, implement A/B testing, and utilizing advanced merchandising tactics to turn site visitors into paying customers, • Marketplace Domination (Amazon): Strategically manage our Amazon presence by overseeing SEO keyword integration, directing A+ content creation, and actively managing/optimizing PPC campaign budgets to capture market share, • Affiliate Network Expansion: Actively recruit top-tier influencers and publishers, negotiate commission structures, and scale our affiliate programs into a major revenue driver, • Data-Driven Content Leadership: Develop high-level content strategies for SEO and lifecycle marketing. Translate raw data into actionable insights to pivot active campaigns and hit revenue targets Qualifications • Bachelor's degree with Marketing focus or equivalent marketing experience, • 4+ years of hands-on experience in digital marketing, with a strong emphasis on e-commerce, direct-to-consumer brands, or retail, • Advanced experience managing Shopify storefronts with a focus on CRO, • Proven track record of scaling Amazon Vendor Central accounts, including deep knowledge of Amazon SEO, A+ content, and PPC campaign management, • High proficiency in data analytics, native platform data, and A/B testing tools. Must possess the ability to not just read reports, but translate complex data into actionable revenue-driving strategies, • Strong understanding of technical and on-page SEO, with the ability to build overarching content strategies that drive organic lead generation and support paid funnels, • Highly proactive with a proven ability to manage marketing budgets, own campaign KPIs, and work autonomously to hit target ROI and revenue goals, • Bilingual in Korean and English is highly preferred Salary Range: $60K ~ $75K Equal Employment Opportunity Cuckoo Electronics America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Job DescriptionDescription: Beauty Industry Group is seeking a eCommerce Demand Forecasting Associate to partner with the Commercial team to develop and maintain accurate demand forecasts, evaluate promotional and launch performance, optimize inventory levels, and monitor the competitive landscape to inform sales channels and performance teams. The Commercial Demand Forecasting Associate will partner closely with eCommerce, Distribution, Finance, Growth Marketing, and Demand Planning functions. This role requires a strong blend of quantitative, data-driven, demand forecasting expertise and the ability to incorporate qualitative trend insights into actionable plans. The ideal candidate is a proactive self-starter who can work independently, navigate ambiguity, and drive results with minimal oversight. This role will support the North America brands: Bellami, Babe, Donna Bella, and Luxy. This role is hybrid at our Los Angeles office with a hybrid schedule of Tuesday, Wednesday & Thursday onsite. Responsibilities Forecasting, Reporting, Insights • Develop, maintain, and continuously improve demand forecasts across multiple brands, incorporating historical data, seasonality, promotional activity, and market trends., • Partner with Commercial, eCommerce, Marketing, Finance, and Demand Planning teams to align forecasts with business objectives and growth initiatives., • Review and analyze promotional and product launch performance, adjusting forecasts and recommendations based on insights and evolving demand patterns., • Identify risks and opportunities related to inventory levels, proactively recommending actions to optimize stock, reduce excess, and minimize stockouts., • Monitor the competitive landscape, market trends, and consumer behavior to inform forward-looking demand assumptions., • Support product lifecycle management through forecast updates tied to new launches, phase-outs, and replenishment strategies., • Build and provide clear reporting and actionable insights to leadership to support strategic planning and decision-making., • Collaborate with Brand and Growth teams on marketing and sales channel forecast goals and performance from strategy to execution., • Ability to leverage data to inform optimization, prioritization and turn insights into actionable deliverables. Requirements:, • 3-5 years of hands-on Commercial Planning & Forecasting experience., • Excellent knowledge and experience with Shopify, Excel, PowerBI and Tableau., • Proactive self-starter who excels at uncovering data-driven insights and turning them into meaningful business impact., • Proven expertise in optimizing go to market effectiveness through incremental and revenue contribution analysis., • Ability to assess business impact of new innovations, campaigns, and activations., • Confident in working across multiple departments and managing multiple projects., • Flexible and adaptable with the ability to work across time zones as needed., • Strong interpersonal skills, active listening, and the ability to influence cross-functional teams. What does success look like for this role? • Accurate and actionable forecasts – supported by data-driven insights and recommendations., • Effective promotional and launch support – translating into clear demand guidance that drives results., • Independent, proactive execution – anticipating challenges, taking initiative and driving projects forward while collaborating seamlessly across the teams. Benefits And Perks • Base pay of $75,000-85,000 with a 5% annual bonus eligibility, • 401(k) with company match - $ for $ up to 4% - immediately vested, • Vacation/Holiday Leave, • Great Medical/Dental/Vision Insurance, • Life and AD&D Insurance, • Opportunities for growth and advancement, • And so much more! Equal Employment Opportunity at Beauty Industry Group At Beauty Industry Group, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability, genetic information, protected veteran status, or any other legally protected characteristic.

Job DescriptionBE WICKED INC. – Commerce, CA Full-Time or Part-Time | In-Office BE WICKED INC. is looking for an experienced E-Commerce & Marketplace Manager who can build our online marketplace business from the ground up. We are a U.S.-based manufacturer and wholesale company specializing in women’s lingerie, swimwear, shapewear, bra accessories, body stockings, hosiery, robes, and related products. We currently do not have an established marketplace operation, so the person we hire must be able to take the lead and build this business for us from the beginning. Marketplaces You Will Be Responsible For You will be responsible for setting up, launching, managing, and growing BE WICKED on: • Amazon, • Walmart Marketplace, • TikTok Shop, • Target Plus, • eBay, • Rithum, • Other relevant online marketplacesYou will handle the complete setup, including seller accounts, product catalogs, listings, images, descriptions, pricing, inventory, variations, product feeds, fulfillment, promotions, and ongoing management. We Are Looking for Someone Who Knows How to Bring Business This is very important. We are NOT looking for someone who only knows how to upload products or create listings. We need someone who understands how to get products seen, drive traffic, improve rankings, and generate sales. You must have real hands-on experience with: • Amazon SEO and product ranking, • Walmart SEO and product ranking, • TikTok Shop growth, • Marketplace advertising and PPC, • Keyword research, • Product listing optimization, • Increasing organic traffic, • Increasing product visibility, • Competitor research, • Promotions and pricing strategies, • Conversion optimization, • Driving sales and revenueYou should understand what it takes to move products toward the top of search results and have actual experience doing it. Amazon Experience Required Strong hands-on experience with: • Amazon Seller Central, • Amazon SEO, • Amazon PPC, • A+ Content, • Brand Registry, • Product variations, • Keyword research, • Listing optimization, • Advertising, • Account health, • Product ranking, • Sales growthWalmart & TikTok Shop Experience setting up and growing Walmart Marketplace and TikTok Shop is strongly preferred. For TikTok Shop, experience with creators, affiliates, influencers, product videos, and TikTok sales is a major plus. Shopify, Klaviyo & Marketing Experience with: • Shopify, • Klaviyo, • Email marketing, • SMS marketing, • Google, • Meta/Facebook/Instagram, • TikTok advertising, • Retargeting, • Analyticsis strongly preferred. Graphics & Product Presentation Experience with: • Photoshop, • Canva, • Product photography, • Marketplace image requirements, • A+ Content graphics, • Product infographics, • Banners, • Social media creativeis strongly preferred. What We Expect You will be expected to build the entire BE WICKED marketplace operation, not wait for someone else to tell you what to do. You should be able to: • Set up our marketplace accounts., • Build and organize our product catalogs., • Determine which products should launch first., • Create and optimize product listings., • Develop keyword and SEO strategies., • Build marketplace advertising campaigns., • Improve product rankings and visibility., • Drive traffic and sales., • Monitor competitors., • Analyze sales and marketplace performance., • Identify what is working and what is not., • Continuously improve listings, advertising, pricing, and promotions., • Expand BE WICKED into additional marketplaces., • Build a system that can grow as our product assortment expands.Proven Experience Required Please do not apply if you have only taken courses, watched videos, or have limited marketplace experience. We need someone who has personally set up and managed online marketplaces and can show us what they have accomplished. Please be prepared to provide examples of: • Marketplaces you have built, • Brands/products you have managed, • Sales growth you achieved, • Products you helped rank, • SEO strategies you implemented, • Advertising campaigns you managed, • Marketplace accounts you personally operatedWe are looking for someone who can bring knowledge, experience, and results to BE WICKED. Qualifications • Minimum 3 years of hands-on e-commerce/marketplace experience, • Strong Amazon experience required, • Walmart Marketplace and TikTok Shop experience strongly preferred, • Proven understanding of marketplace SEO and product ranking, • Proven understanding of marketplace advertising and sales growth, • Strong analytical and problem-solving skills, • Ability to work independently and take ownership, • Must be able to build and manage the marketplace operation from the ground upPosition Full-Time or Part-Time | In-Office – Commerce, CA We are open to hiring either a full-time or part-time professional, depending on the candidate's experience, qualifications, and availability. This is an important position for BE WICKED. We are looking for someone who wants to build something, take ownership, and grow the company's online sales. If you have the experience and know how to build marketplaces, increase visibility, rank products, and generate sales, we want to hear from you. Please do not apply if you do not have actual hands-on marketplace experience.

Job DescriptionMarketing Specialist, Growth & Digital Location: Los Angeles, Hybrid Compensation: $125,000 - $145,000 annually (depending on experience) About the Role We are seeking a Marketing Specialist, Growth & Digital to help execute and grow a high-priority strategic initiative within SprintRay. This is a highly hands-on role for a marketer who is comfortable moving between digital campaigns, eCommerce, email and lifecycle marketing, customer acquisition, and digital and in-person events. You will personally build, launch, test, and optimize programs rather than simply managing agencies or directing others. You will also serve as the primary owner of our Shopify B2B portal, helping drive digital adoption, product discovery, and self-service purchasing across private dental practices, DSOs, and orthodontic clinics. Key Responsibilities Shopify Platform Ownership & Customer Experience • Lead daily operations of our Shopify B2B storefront, ensuring accurate clinical product merchandising, optimized search functionality, and seamless user experiences for busy dental practitioners., • Streamline buying workflows tailored to clinical procurement, utilizing Shopify B2B features to manage custom dental practice price lists, net payment terms, quick-order lists for high-volume consumables, and simple bulk reordering processes., • Analyze platform data and Shopify analytics to identify drop-off points in the funnel, continuously improving conversion rates and user adoption across private practices and dental accounts., • Own merchandising, product pages, promotions, checkout conversion, and the end-to-end digital customer journey., • Use customer behavior and analytics to improve conversion, repeat purchase, and overall customer value. Campaign Collaboration & Digital Execution • Collaborate with Global Digital Marketing to align platform activities with overarching digital media strategies, creating optimized Shopify landing pages, collections, and promotions to support external paid campaigns., • Develop and deploy targeted email marketing, automated reorder reminders for dental consumables, and lifecycle nurture sequences aimed at driving recurring digital revenue from existing dental accounts., • Coordinate catalog updates and new dental device launches on Shopify, ensuring clinical technical sheets, regulatory documentation, and instructional product videos are accessible to practitioners., • Support SEO and SEM strategy to capture demand while continuously improving conversion through analytics and conversion rate optimization., • Run disciplined tests across messaging, offers, audiences, landing pages, and digital experiences to improve conversion and acquisition efficiency. Sales Integration & Compliance • Partner with Dental Field Sales Reps to drive digital portal adoption, equipping sales teams with Shopify analytics to identify accounts that can transition to friction-free, self-service purchasing., • Partner with Sales and commercial teams to ensure strong lead flow, follow-up, digital adoption, and conversion to revenue., • Interface with IT and Operations to ensure smooth data flows between Shopify, inventory management systems, and backend ERP/CRM software., • Ensure strict adherence of all digital storefront content, product claims, and clinical documentation to medical device regulatory guidelines and healthcare industry compliance. Analytics, Testing & Optimization • Establish clear reporting for digital adoption, acquisition, conversion, ecommerce performance, repeat purchase, retention, and ROI., • Use data to identify where customers drop off, where to invest, what to improve, and what to test next., • Translate insights into action and maintain clear accountability for ecommerce performance and business outcomes., • Stay current on Shopify, CMS, ecommerce, analytics, automation, AI-enabled tools, and digital workflows that improve speed and performance. Events & Experiential Marketing Support the planning and execution of digital and in-person events, including product launches, customer events, webinars, trade shows, educational programs, and other brand experiences. Own the digital marketing surrounding events, including landing pages, registration journeys, email campaigns, social promotion, audience targeting, and post-event follow-up. Partner cross-functionally to ensure events are executed smoothly and connected to broader marketing and commercial goals. Develop campaigns that turn event engagement into measurable outcomes, including leads, customer adoption, pipeline, and revenue. Track event performance and use attendee and engagement data to improve future programs. Cross-Functional Execution & Growth • Operate as a hands-on specialist who can personally execute across the core ecommerce and digital marketing stack., • Work effectively with senior leadership and cross-functional partners while independently managing day-to-day priorities., • Use SprintRay resources, contractors, freelancers, and outside partners selectively where they create real leverage., • Help identify and scale the processes, tools, and capabilities needed as the ecommerce business grows. Skills & Competencies • Deep understanding of B2B ecommerce, digital merchandising, customer journeys, and conversion optimization., • Advanced working knowledge of Shopify or Shopify Plus, including collections, B2B company profiles, product tagging, merchandising, promotions, and ecommerce analytics., • Hands-on experience with email marketing, lifecycle marketing, marketing automation, and CRM-driven segmentation., • Strong analytical skills with experience measuring conversion rates, customer behavior, digital adoption, attribution, and ROI., • Strong working knowledge of SEO, paid media, landing pages, and how digital acquisition channels feed an ecommerce funnel., • Ability to operate at both strategic and execution levels, with strong attention to detail and ownership of day-to-day platform performance., • Comfortable working through ambiguity, solving problems directly, and moving quickly without perfect information., • Strong cross-functional communicator who can partner effectively with Marketing, Sales, IT, Operations, and senior leadership. Qualifications 4+ years of experience managing B2B ecommerce storefronts, online customer portals, digital commerce, or a related field. • Minimum of 2 years of hands-on experience utilizing Shopify or Shopify Plus., • Demonstrated success managing and optimizing ecommerce storefronts, digital customer journeys, or self-service purchasing experiences., • Advanced proficiency with Shopify Admin, including collections, B2B company profiles, product tagging, merchandising, and promotions., • Experience with web analytics tools such as Google Analytics 4 and using performance data to improve conversion and customer experience., • Experience with email marketing, CRM, and marketing automation platforms such as HubSpot or similar., • Strong fundamental understanding of SEO and paid channels and how they support an ecommerce funnel., • Bachelor’s degree in Marketing, Business Administration, or a related field. Preferred Qualifications Direct experience in dental, medical devices, orthodontics, dental supply, healthcare, or another technical product category. • Familiarity with the purchasing habits of private dental practices, dental service organizations (DSOs), and orthodontic clinics., • Hands-on Shopify B2B or Shopify Plus experience, including custom price lists, company profiles, payment terms, quick-order or bulk-reorder workflows., • Experience building or scaling a B2B ecommerce or direct-to-customer business., • Experience with HubSpot and Salesforce or similar CRM and marketing automation platforms., • Experience supporting the launch of a new product, category, business line, or digital storefront., • Experience working in a fast-moving, high-growth, entrepreneurial environment. About SprintRay SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.

Job Description Recruiting for Full time armed and unarmed guard positions. These are full time long term positions with a strong reputable company, all schedules throughout the week. Candidates must pass a thorough background check Must enroll with America's job centers for interviews. Must have valid ID's, Social security cards & selective service. Hiring expenses, equipment, and apparel will be covered. • At least 1 year of security experience within the last 3 years, • Clean background, • GED, or high school diploma or, official transcripts, or DD214 (for military applicants), • Resume with at least 10 years of related work experience, if applicable, • Armed guard required Firearm permits must have 9 mm caliber on permit, • Guard card, • Ability to pass thorough background check, • Schedules vary (flex,day shift), • Unarmed openings are Torrance, Gardena & Long Beach, • Work Commercial Real Estate, Healthcare, Education, Government and more. \nCompany Description We are seeking an experienced E-Commerce Operations Specialist to support and grow our online retail business across multiple digital sales channels, including TikTok Shop, Amazon FBA, and Shopify. The ideal candidate is highly organized, detail-oriented, bilingual in English and Spanish, and experienced in managing e-commerce operations while supporting online sales growth. We are seeking an experienced E-Commerce Operations Specialist to support and grow our online retail business across multiple digital sales channels, including TikTok Shop, Amazon FBA, and Shopify. The ideal candidate is highly organized, detail-oriented, bilingual in English and Spanish, and experienced in managing e-commerce operations while supporting online sales growth.

Job Description About Samyang America Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality. Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture. At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them. If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today! Position Summary: The E-Commerce Coordinator will support the growth of Samyang America’s online business by driving eCommerce sales at traditional and pure-play retailers. You will support all aspects of running Samyang’s emerging online business including planning, executing, tracking and reporting sales, spend and return on investment. You will help ensure data integrity, optimized searchability, and seamless inventory synchronization across our global marketplaces. Key Responsibilities: Planning: participate in discussions with customers, brokers, Sales and brand teams to understand goals, plans and strategies. Execution: Help set up campaigns in advertiser platforms; monitor; adjust based on performance. Analysis: analyze business performance including sales, spend, return on ad spend, conversion, new to brand sales and other metrics. Reporting: consolidate performance data into dashboards and presentations for reporting progress to key stakeholders. Make recommendations to brand and agencies to optimize content for maximum discoverability and conversion online. Media Spend Optimization: Manage and track daily budgets for ad campaigns and keyword bidding strategies at the SKU level to maintain a target Return on Ad Spend (ROAS) and Advertising Cost of Sales (ACoS). Inventory: Use systems to monitor inventory status and alert key stakeholders of potential overselling or stockout issues. Cross-Functional Collaboration: Partner with the Warehouse, Marketing, and Buying teams to coordinate product launches, seasonal promotions, and clearance strategies. Manage operational and administrative aspects of eCommerce business including pre-approval requests; payment requests; contract review and approvals; invoice and payment processing. Requirements: Bachelor’s Degree Required. (Preferably in Computer Science, Computer Engineering, Engineering but not required). 2+ years of e-commerce or digital marketing experience (including internships) preferred but not required. Strong technical aptitude, with a proactive approach to learning and adapting to new tools, software, and technologies. Advanced proficiency in Microsoft Excel and related Microsoft Office applications (e.g., Word, PowerPoint, Outlook) and data fluency. Ability to multitask and juggle several responsibilities simultaneously. Strong time-management skills with the ability to work under pressure and meet critical deadlines. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Preferred: Experience in DTC, Shopify, or omnichannel fulfillment. Hands-on experience with Electronic Data Interchange (EDI), including transaction sets, mapping and partner onboarding. Experience working with overseas or international stakeholders. The base salary for this position is between $24.00 and $33.00 /hour. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical/dental/vision insurance, life insurance, PTO/FTO, and a 401(k) plan with company match. Equal Employment Opportunity Employer: Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.

Job DescriptionDescription: E-Commerce & Digital Marketing Coordinator Position: E-Commerce & Digital Marketing Coordinator Employment Type: Full-Time Department: Marketing / E-Commerce Reports To: Owner / Management Position Summary We are looking for a motivated, organized, and creative E-Commerce & Digital Marketing Coordinator to help manage and grow our online presence across multiple websites, e-commerce marketplaces, and social media platforms. This is a hands-on position for someone who is comfortable working with websites, product listings, Amazon, eBay, social media, blogs, basic graphic design, and video content. The ideal candidate is someone who can take direction but also work independently, identify things that need improvement, and continually help us improve our websites, product listings, content, and overall digital presence. Key ResponsibilitiesWebsite & E-Commerce Management • Add new products to company websites., • Update existing products, descriptions, specifications, images, pricing, and categories., • Maintain accurate and consistent product information across multiple websites., • Improve product titles and descriptions for customers and search engines., • Create and update website categories and landing pages., • Identify outdated information, broken links, missing images, and other website issues., • Assist with basic SEO improvements., • Help improve website navigation and the overall customer experience., • Upload product images, documents, specification sheets, and videos., • Assist with promotions, banners, featured products, and website updates.Amazon & eBay, • Create and maintain product listings on Amazon and eBay., • Update product titles, descriptions, images, pricing, and specifications., • Improve listings for better search visibility and conversion., • Monitor listings for errors, missing information, or suppressed products., • Help organize product variations, SKUs, categories, and product information., • Research competing listings and identify opportunities to improve ours., • Assist with marketplace promotions and new product launches., • Maintain consistent branding and product information across marketplaces.Blogs, SEO & Content, • Assist with writing, editing, formatting, and publishing company blog articles., • Update older blog articles with current information, images, links, and keywords., • Research topics that potential customers are searching for., • Help create educational content around our products, industries, and applications., • Assist with basic keyword research and search engine optimization., • Create internal links between articles, products, and important website pages., • Help turn technical product information into easy-to-understand customer content.Social Media Help create and manage content for platforms such as: • LinkedIn, • Instagram, • Facebook, • YouTube, • TikTok and other relevant platforms Responsibilities include creating posts, product spotlights, educational content, promotions, short videos, industry information, customer applications, and behind-the-scenes manufacturing content. The coordinator will also help maintain a regular content calendar and schedule posts consistently. Video & Creative Content • Help plan, record, edit, and publish short-form and long-form videos., • Create product demonstration videos., • Create how-to and educational videos., • Film products, equipment, manufacturing processes, and customer applications., • Turn longer videos into shorter clips for social media., • Add basic titles, captions, graphics, music, and branding to videos., • Upload and optimize videos for YouTube and social media., • Help develop ideas for new video and marketing content.Marketing Support, • Assist management with digital marketing projects., • Help create email marketing content and promotions., • Assist with product launches and promotional campaigns., • Research competitors and industry trends., • Help create digital flyers, advertisements, product graphics, and promotional materials., • Maintain organized digital files for product images, videos, specifications, and marketing materials., • Look for new opportunities to generate traffic, leads, and online sales.Requirements: Ideal Candidate We are looking for someone who is: • Highly organized and detail-oriented., • Comfortable learning new software and technology., • Creative and willing to generate new ideas., • Able to manage multiple projects at the same time., • A good writer and communicator., • Comfortable working independently., • Interested in e-commerce, marketing, social media, and technology., • Willing to learn our products and industries., • Comfortable taking photos and videos., • Able to take a project from an idea through completion.Preferred Experience Experience with any of the following is a plus: Amazon Seller Central • eBay • BigCommerce • Shopify • WordPress • Canva • Adobe Creative Suite • CapCut • YouTube • Instagram • Facebook • LinkedIn • TikTok • Google Analytics • Google Ads • SEO • Email Marketing • AI tools such as ChatGPT Experience with every platform is not required. We are looking for someone who is technologically capable, motivated to learn, and able to get things done. What Success Looks Like Success in this position means our websites and marketplaces stay current, new products get online quickly, product information is accurate, blogs and social media are updated consistently, videos and marketing content are produced regularly, and our overall digital presence continues to improve. This person should ultimately become the go-to person for keeping our online business organized, updated, and growing.

Job Description Job Title: Merchandise & E-Commerce Specialist Location: Long Beach, CA (Part-Time; Onsite) Estimated Time Commitment: 10–20 hours per month (with higher concentration around quarterly launches) Salary Range: $25-$30 hour About Us: Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely. Why Join FAI? The Food Allergy Institute (FAI) is home to innovative thinkers, problem solvers, and passionate leaders who are transforming the world of food allergy treatment. Our work is life-changing for patients and their families, and every member of our team plays a vital role in supporting our mission. With over 180 employees, our diverse team includes Physicians in the specialties of Pediatrics, Pulmonary, Allergy & Immunology, Emergency Medicine, as well as Nurse Practitioners, Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of FAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals. At FAI, you'll be part of a team dedicated to making a real impact. We provide access to cutting-edge technology, offer competitive salaries, comprehensive benefits, and endless opportunities for professional development and career growth. Join us in transforming food allergy care and be inspired to make a difference. Who Are We Looking For? We are seeking a strategic, creative, and detail-oriented Merchandise & E-Commerce Lead to own, manage, and elevate the FAI Store. In this role, you will take full accountability for our e-commerce platform and product line—transitioning traditional "brand swag" into a thoughtful, intentional lifestyle and merchandise brand that patients, families, staff, and supporters genuinely love to wear and buy. You will balance hands-on store management with creative direction, managing a flexible bench of specialized freelance talent to deliver fresh, high-quality quarterly drops throughout the year. Duties and Responsibilities: E-Commerce & Store Operations Management Store Ownership: Manage all day-to-day aspects of the FAI Store, ensuring all imagery, product descriptions, pricing, and overall merchandising are polished, professional, and up to date. Vendor & Fulfillment Management: Serve as the primary point of contact for production, printing, inventory, and fulfillment partners. Product Lifecycle: Continuously evaluate store offerings to phase out stale products while introducing new apparel, lifestyle items, patient/remission merchandise, and limited-edition concepts. Analytics & Reporting: Track key performance indicators and provide Marketing with regular updates on store sales, top-performing items, inventory levels, and upcoming product drops. Creative Direction & Product Strategy Brand Elevation: Drive the creative vision to elevate FAI merchandise into an intentional lifestyle brand aligned with FAI messaging and brand standards. Quarterly Drop Calendar: Develop and execute an annual product calendar featuring approximately four major seasonal drops or creative refreshes per year. Roster & Creative Management: Direct and coordinate a rotating bench of freelance apparel designers, graphic artists, illustrators, and photographers to keep product offerings fresh without overloading internal resources. Qualifications: E-Commerce Expertise: Proven experience running or managing an online store (e.g., Shopify or similar platforms). Merchandising & Product Development: Experience in apparel/lifestyle merchandise production, product sourcing, and vendor coordination. Creative Direction: Strong aesthetic sense with experience guiding freelance creative talent (designers, illustrators, photographers) from concept to execution. Project & Time Management: Highly organized self-starter comfortable managing an asynchronous, flexible schedule around key product launch deadlines. Data-Informed Thinking: Ability to interpret inventory and sales data to inform product decisions and inventory planning. Employee Benefits We offer a comprehensive benefits package, including competitive salary, 401(k) with employer match, medical, dental, and vision insurance, generous paid time off, company-paid holidays, and sponsored employee events. We are also committed to your professional development with individualized training and career growth opportunities. Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to walk between multiple office locations that include the use of stairs (elevator is only available in some instances). This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Direct reports: N/A The company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The company is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Job Description We are seeking a detail-oriented and proactive eCommerce Operations Specialist to support and optimize our growing online retail operations. This role plays a key part in ensuring seamless order fulfillment, inventory accuracy, website functionality, customer satisfaction, and overall ecommerce performance. The ideal candidate will have experience in ecommerce operations, online marketplaces, inventory management, customer service, and data analytics. This position offers an opportunity to work cross-functionally with marketing, operations, and technology teams to drive continuous improvement and business growth. Key Responsibilities Order Management Manage the complete order lifecycle, including order processing, fulfillment, shipping, and tracking. Ensure orders are completed accurately and delivered on time. Monitor order issues and resolve discrepancies to maintain excellent customer satisfaction. Inventory Management Track and monitor inventory levels across ecommerce channels. Coordinate with internal teams to maintain product availability. Help prevent stock shortages, overstock situations, and inventory discrepancies. Ecommerce Platform & Website Management Maintain and update product listings, content, pricing, and inventory information. Monitor website performance and overall platform health. Collaborate with IT and support teams to troubleshoot technical issues and optimize the customer experience. Customer Service Serve as the primary point of contact for customer inquiries and support requests. Resolve customer concerns efficiently and professionally. Escalate complex issues when necessary and identify opportunities to improve customer satisfaction. Quality Assurance & Logistics Conduct shipping and fulfillment audits to ensure operational accuracy. Monitor carrier performance, pickups, deliveries, and shipping claims. Identify process improvements that increase efficiency and reduce errors. Cross-Functional Collaboration Partner with marketing, operations, and project teams to support business initiatives. Contribute recommendations for improving ecommerce processes, conversions, and customer experience. Assist in implementing new ecommerce projects and operational enhancements. Reporting & Analytics Track and analyze key performance indicators (KPIs). Prepare reports on ecommerce performance, operations, and customer trends. Use data insights to help drive informed business decisions and operational improvements. Additional Duties Perform other related duties, projects, and assignments as needed. Qualifications Required Proven experience in eCommerce Operations, Online Retail, or a related field. Strong organizational skills and exceptional attention to detail. Excellent communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving abilities. Preferred Bachelor's degree in Business Administration, Marketing, Ecommerce, or a related field. Experience with website management and ecommerce platforms. Knowledge of digital marketing concepts and online brand growth strategies. Experience analyzing ecommerce metrics and KPIs. Familiarity with online marketplaces such as Amazon, Walmart Marketplace, and eBay. Experience with ecommerce platforms such as Shopify, BigCommerce, WooCommerce, or similar platforms. Experience within a consumer products, retail, distribution, or ecommerce environment. \nCompany Description At United Employment Solutions, we are a rapidly growing team that prioritizes quality over quantity in every aspect of our business. Our foundation is built upon the core values of Honesty, Passion, Professionalism, and Respect, principles that are championed by every member of our staff and integrated into every department. We pride ourselves on maintaining a dynamic workplace environment where innovation is the heart of our success. We don't just accept new ideas; we actively thrive on them, and we encourage every employee to contribute their perspective, whether it’s a specific departmental improvement or a visionary concept for the entire company. Beyond a collaborative culture, we offer a comprehensive benefits package designed to support your well-being, including Medical coverage with company contributions, affordable Dental and Vision insurance, and company-sponsored Life Insurance. Our team also enjoys robust time-off benefits, including paid holidays, vacation pay, and five annual sick days. If you are looking for a professional home that values your voice and your growth, we invite you to come join our team! At United Employment Solutions, we are a rapidly growing team that prioritizes quality over quantity in every aspect of our business. Our foundation is built upon the core values of Honesty, Passion, Professionalism, and Respect, principles that are championed by every member of our staff and integrated into every department. We pride ourselves on maintaining a dynamic workplace environment where innovation is the heart of our success. We don't just accept new ideas; we actively thrive on them, and we encourage every employee to contribute their perspective, whether it’s a specific departmental improvement or a visionary concept for the entire company. Beyond a collaborative culture, we offer a comprehensive benefits package designed to support your well-being, including Medical coverage with company contributions, affordable Dental and Vision insurance, and company-sponsored Life Insurance. Our team also enjoys robust time-off benefits, including paid holidays, vacation pay, and five annual sick days. If you are looking for a professional home that values your voice and your growth, we invite you to come join our team!

Job DescriptionWe are a growing wholesale distribution company specializing in tobacco and related products. We are looking for a detail-oriented Inventory & Ecommerce Catalog Specialist to help clean up and maintain our product data, inventory information, unit costs, product images, and website listings. This role is ideal for someone who is highly organized, accurate with data, comfortable working with spreadsheets, and able to work between the warehouse, accounting system, and ecommerce website. You will help make sure our product information is clean, accurate, and ready to use for inventory control, purchasing, sales, and online ordering. Responsibilities • Clean up and maintain product/SKU data, • Verify product names, brands, flavors, sizes, UPCs, and item numbers, • Add and update unit costs, case costs, case packs, and units of measure, • Identify duplicate, incorrect, or missing product records, • Match product data to vendor invoices and price lists, • Confirm products physically in the warehouse when needed, • Add, organize, and upload correct product images, • Rename and organize image files by SKU/product, • Prepare product data for website upload, • Upload or update products on the company website, • Maintain product categories, descriptions, prices, and availability, • Work with warehouse and office staff to verify product details, • Help create and maintain a clean master product spreadsheet, • Flag pricing, margin, inventory, or product-data issues for managementRequired Qualifications, • Strong attention to detail, • Experience with inventory, product data, ecommerce listings, or catalog management, • Strong Excel or Google Sheets skills, • Comfortable working with SKUs, UPCs, item numbers, and product categories, • Ability to compare product data against invoices, vendor lists, and physical products, • Basic computer and data-entry skills, • Organized and consistent with follow-through, • Able to work independently after training, • Comfortable walking the warehouse to verify products, • Good communication skillsPreferred Qualifications, • Experience with QuickBooks Online, Zoho Inventory, Shopify, WooCommerce, BigCommerce, or similar systems, • Experience in wholesale, distribution, C-store products, tobacco, vape, smoke shop, or consumer packaged goods, • Basic product photography or image editing experience, • Experience with bulk product uploads/imports, • Understanding of case packs, cartons, units of measure, and cost calculations Schedule Full-time, Monday-Friday.

Job Description We are seeking a high-impact Sr. Media Buyer to serve as the primary "hands-on-keyboard" engine for our Meta and TikTok growth. This role is built for a technical tactician who lives in the dashboards and understands that in 2026, media buying is a blend of algorithmic mastery, AI-driven creative iteration, and deep subscription unit economics. You will own the end-to-end execution of our paid social ecosystem. This is an execution-heavy role for a specialist who thrives on the "craft" of campaign setup, data-driven optimizations, and scaling profitable subscription cohorts. This position is an onsite role requiring you to work in our headquarters located at 4235 Redwood Ave. Los Angeles, CA 90066.Key Responsibilities: • Campaign Management: End-to-end execution of ads on Meta (Facebook/Instagram) and TikTok. This includes daily "knob-turning"—bidding, budget scaling, and audience refinement., • AI-Native Workflow (Mandatory): Leverage AI tools (e.g., LLMs for copy, generative AI for visual iterations, or AI-driven attribution tools) to increase creative testing velocity and optimize campaign performance., • Creative Testing & Iteration: Rapidly test ad formats (Spark Ads, UGC, Carousel) to identify winners. Translate performance data into actionable feedback for creative teams, identifying high-performing hooks to combat fatigue., • Subscription Lifecycle Focus: Optimize for long-term subscriber health, not just the initial click. Monitor "90-day drop-off" and adjust targeting to acquire high-LTV cohorts., • Analytics & Scaling: Daily monitoring of ROAS, CPA, and CTR. Increase spend on successful campaigns while maintaining efficiency and monitoring the "payback period.", • Technical Integrity: Ensure all tracking (UTMs, Pixels, and CAPI) is functioning correctly across Shopify, GA4, and our subscription platforms. Professional Qualifications:, • Experience: 3–5 years of direct experience in digital marketing for a D2C/consumer brand. A track record of working within a subscription-based business model is essential., • Technical Mastery: Hands-on proficiency in Meta Ads Manager, TikTok Ads Manager, and Google Ads., • AI Proficiency: You must demonstrate a workflow that incorporates AI to enhance media buying efficiency and creative production., • Subscription Tech: Familiarity with subscription apps like Recharge, Skio, or Stay is highly advantageous., • Analytical Skills: Strong ability to interpret data. You should be comfortable with Google Analytics 4 and attribution platforms (e.g., Triple Whale, Northbeam)., • Execution-Minded: You are someone who enjoys the technical details of campaign setup and the "craft" of digital marketing. You are an operator at heart., • Education: Bachelor’s degree in Marketing, Communications, or a related field.Key Performance Indicators (KPIs):, • Customer Acquisition Cost (CAC): Maintaining efficiency across paid channels., • LTV (6-Month & 12-Month): Increasing the projected value of acquired subscriber cohorts., • ROAS & Conversion Rate: Optimizing the path to purchase for first-time subscribers., • Churn Rate: Improving retention through optimized targeting and lifecycle messaging.What We Have To Offer:, • Competitive salary + bonus + equity, • Generous PTO + 11 company holidays, • Open sick time, • 100% covered Medical, Dental, Vision for employees, • 401k with match, • Health & Dependent Care Flex Spending Account, • Paid professional development, • Leadership & growth opportunities, • Virtual company and team building events The U.S. base salary range for this full-time position is $109,000 - $137,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in U.S. role postings reflect the base salary only, and do not include bonus, equity, or benefits. System1’s headquarters is located in Marina del Rey, CA with an additional office in Bellevue, WA. Employees near office locations are returning to the office. Equal Employment Opportunity: System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior Sales Manager Commerce, CA 90040 Full-Time | On-Site Competitive Base Salary + Performance Incentive Lead Sales. Grow Accounts. Drive Revenue. We are seeking a highly motivated Senior Sales Manager to lead our wholesale sales organization, manage key accounts, and take ownership of the day-to-day health of our sales operation. This is a high-impact leadership position reporting directly to ownership and responsible for driving revenue growth across traditional wholesale channels and emerging digital platforms. This is a true player-coach role — you'll lead the team while maintaining your own portfolio of strategic accounts and helping shape the future of our sales organization. About the Company We are a leading wholesale importer and distributor serving retailers, event professionals, specialty stores, and online sellers throughout the United States and internationally. Our product portfolio includes: • Party supplies, • Event décor, • Artificial florals, • Balloons, • Candles, • Glassware, • Cake decorating supplies, • Religious goods With over 6,500 active SKUs across 10 product categories, we serve a diverse customer base through showroom sales, trade shows, catalogs, ecommerce marketplaces, and a rapidly expanding digital platform. What You'll Be Responsible For Sales Leadership & Team Development • Lead, coach, and develop inside and outside sales representatives, • Conduct regular one-on-one meetings and performance reviews, • Establish growth targets and accountability standards, • Recruit, onboard, and develop top-performing sales talent, • Create and maintain sales playbooks, scripts, and training materials Account & Revenue Growth • Personally manage approximately 10 strategic wholesale accounts, • Develop annual account growth plans, • Identify new revenue opportunities and customer expansion initiatives, • Strengthen relationships with key customers and industry partners Pipeline & Sales Operations Management • Own quote management and pipeline discipline, • Ensure aging quotes and orders receive timely follow-up, • Improve conversion rates and sales efficiency, • Maintain CRM accuracy and reporting standards, • Partner with accounting, purchasing, and operations teams Ecommerce & Digital Growth • Support growth across Amazon, Walmart, Faire, Wayfair, Etsy, and eBay, • Drive customer adoption of a new B2B ecommerce portal, • Collaborate on pricing, promotions, and marketplace strategy, • Help bridge traditional wholesale selling with modern digital commerce Trade Shows & Customer Engagement • Lead trade show planning and execution, • Coordinate booth staffing and customer outreach, • Drive catalog and seasonal sales initiatives, • Support showroom sales and customer visits at our Commerce headquarters What We're Looking For Required Qualifications ✔ 5+ years of B2B wholesale sales experience ✔ 2+ years leading sales teams ✔ Proven track record of revenue growth and quota attainment ✔ Experience managing inside and outside sales representatives ✔ Strong understanding of CRM and ERP systems ✔ Exceptional communication, leadership, and organizational skills ✔ Ability to analyze customer revenue data and identify growth opportunities Preferred Qualifications ⭐ Experience in wholesale distribution, party supplies, gifts, seasonal products, crafts, event décor, or related industries ⭐ Trade show experience (ASD Market Week, NY NOW, or similar) ⭐ Familiarity with Magento, Shopify, Amazon Seller Central, Walmart Marketplace, or Faire ⭐ Bilingual English/Spanish strongly preferred ⭐ Experience with SalesPad, Microsoft GP, NetSuite, QuickBooks, or similar ERP systems Compensation & Benefits • Competitive base salary (DOE), • Performance-based bonus opportunity, • Health benefits, • Paid time off and company holidays, • Employee product discounts, • Career advancement opportunities, • Direct access to executive leadership Success in This Role First 30 Days • Learn product lines and sales processes, • Review customer revenue reports, • Calibrate account tiers, • Meet key customers and team members First 90 Days • Establish KPI reporting cadence, • Eliminate chronic quote and order aging, • Launch coaching and accountability programs, • Contribute to B2B ecommerce initiatives First Year • Deliver measurable revenue growth, • Improve team performance and accountability, • Increase B2B portal adoption, • Strengthen key account retention and expansion, • Build a scalable sales organization for future growth Apply Today Please submit: • Resume, • Brief cover letter outlining your wholesale sales leadership experience, • Examples of accounts managed, teams led, or revenue growth achieved \nCompany Description We are a nationally recognized importer and distributor of party, craft and event supplies. We are a nationally recognized importer and distributor of party, craft and event supplies.

Job DescriptionDescription: Top Drawer Merch is a Los Angeles–born merchandising and brand development collective that powers the future of global commerce by maximizing brand potential and deepening fan connections through premium merchandise, innovative technology, and unforgettable experiences. Rooted in legacy and driven by innovation, we set the global standard for how brands are celebrated and monetized. The Role Remix: We’re looking for a highly organized and detail-oriented Manager, Operations & Logistics to support end-to-end logistics, order management, and fulfillment execution across both domestic and international channels. This role sits at the center of our operations team, owning the flow of customer orders from placement through delivery, while coordinating closely with cross-functional teams to support product drops, releases, and live events (including tours and pop-ups). The ideal candidate thrives in fast-paced environments, can manage competing priorities, and proactively solve issues before they impact the customer experience Responsibilities Logistics & Transportation • Coordinate domestic and international shipments across multiple models (LTL, FTL, air * ocean freight), • Manage relationships with carriers, freight forwarders, customs brokers, and 3PL partners, • Track shipments end-to-end and proactively resolve delays, exceptions, or disruptions., • Prepare and review shipping documentation (BOLs, commercial invoices, packing lists, customs documentation), • Support import/export compliance and customs clearance processes Order Management & Fulfillment • Manage customer order flow from order creation through fulfillment and delivery, • Monitor order status across systems to ensure accurate and timely processing, • Troubleshoot order issues, including delays, inventory discrepancies, and fulfillment exceptions, • Partner with warehouse/3PL teams to ensure accurate picking, packing, and shipping execution, • Support returns, exchanges, and customer issue resolution as needed Cross-Functional Execution (Drops, Releases, Tours) • Partner with Brand Management, Production, and eCommerce teams to support product launches, releases and campaigns, • Coordinate inventory readiness, shipment timing, and fulfillment plans for drops and releases, • Support logistics planning and execution for live events, tours, and pop-ups (including inventory allocations and movement), • Ensure alignment across teams on timelines, priorities, and execution plans, • Act as a central point of coordination to keep launches and events running smoothly Operations & Process Improvement • Maintain accurate shipment and order records across systems, • Monitor freight and fulfillment performance including cost, timing, and service levels, • Identify process gaps and recommend improvements to increase efficiency and visibility, • Assist with inventory movement planning, including inbound, outbound, and intercompany transfers How Success Is Measured • Service: OTIF %, order accuracy, on-time ship, average cycle time, promise-kept rate., • Cost & Inventory: cost per order, picks per labor hour, inventory accuracy, turns, aged stock reduction., • Experience: contact rate, WISMO %, returns rate, CSAT/NPS, exception resolution time., • Scalability: peak readiness, automation/adoption, vendor/3PL scorecards, continuous-improvement wins., • Financials: forecast accuracy, contribution margin, productivity vs. plan.Requirements:, • 2-5 years of experience in logistics, transportation, order management, or supply chain operations, • Hands-on experience with both international and domestic shipping (required), • Familiarity with multiple transportation modes (air, ocean, ground), • Experience managing or supporting customer order fulfillment workflows, • Working knowledge of import/export processes, incoterms, and customs documentation, • Experience working with freight forwarders, carriers, and 3PLs, • Strong organizational skills with high attention to detail, • Ability to manage multiple priorities in a fast-paced, deadline driven environment, • Proficiency in Google Sheets, Monday.com (intermediate level or higher)Bonus Beats, • Experience in eCommerce operations including lifecycle and fulfillment workflows, • Familiarity with Shopify and how orders flow into fulfillment systems, • Experience with ShipHero or similar WMS strongly preferred, • Understanding of integrations between eCommerce platforms, WMS, and 3PL partners, • Experience supporting product drops, launches, or high-volume release environments, • Experience in live event, tour, or pop-up logistics is a plus Pay Range: $70,000.00 - $85,000.00 + benefits The base pay actually offered will take into account internal equity and also may vary depending on the market location, job-related knowledge, skills, and experience among other factors. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Perks Playlist: • Competitive Compensation Package, • Competitive Benefits Package, • Company Paid Life Insurance, Short-Term Disability, and Long-Term Disability Insurance, • Company Paid Health Savings Account (HSA) Contribution, • Healthcare Spending Account (FSA), • Paid Time Off (Holidays, Vacation, and Sick), • Company 401(k) Plan, • Wellness Resources At Top Drawer Merch, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We use E-Verify to confirm the identity and employment eligibility of all new hires.

Job Description Customer Contact Center Representative $21 - $23 per hour Do you thrive in a fast-paced environment where you’re helping customers over the phone throughout the day? Join the California Association of REALTORS® (C.A.R.) as a Customer Contact Center Representative and become part of the front line supporting our members and customers. We're looking for an experienced high-volume inbound call center professional who enjoys helping customers, solving problems, and navigating multiple systems while handling a steady volume of incoming calls. You'll assist with a wide variety of inquiries, from website registration and login questions to providing technical support for multiple software applications. This role is especially well suited for someone whose customer service experience has been primarily phone-based in a high-volume inbound call center environment and who is comfortable balancing call volume, accuracy, responsiveness, and outstanding customer service. Reports To: Vice President of Customer Experience and Operations Department: Operations – Customer Contact Center Status: Full-Time, Non-Exempt Why This Role May Be a Great Fit You may love this role if you're comfortable spending much of your workday handling incoming customer calls and enjoy the pace and variety of a busy contact center environment. On any given day, you might help someone navigate a website or software application, troubleshoot a login issue, pre-screen a caller for the legal hotline, follow up with a customer by email, or work with another department to help address a customer's needs. This is an especially good fit for someone who combines significant high-volume inbound call center experience with strong customer service, communication, and technology skills and enjoys being part of a collaborative, service-oriented team. What You'll Be Doing Customer Interaction • Respond to customer inquiries via phone and email., • Use Slack to communicate with the team and other supporting departments., • Answer a high volume of calls on a daily basis., • Assist customers with website and software navigation., • Pre-screen phone calls for legal hotline attorneys., • Follow up with customers via email in a timely manner., • Document each call in CRM accordingly. Administrative / Team and/or Company Meetings • Continually learn about Association programs and communicate them accurately to customers., • Complete special projects for the department as necessary., • Attend team and/or company meetings via zoom and offsite as required. Required Qualifications Education • High School Diploma Experience • 3-5 years' experience in a call center dealing with a high volume of incoming calls Additional Requirements • High level of computer literacy and proficiency with MS Word, Outlook, Windows, Chrome and Microsoft Edge, • Excellent verbal and written communication skills and type 40 wpm, • Commitment to outstanding customer/member service Preferred Qualifications • Bachelor’s Degree Skills & Qualifications • Ability to learn new software quickly, • Commitment to outstanding customer/member service, • Intermediate to advanced level in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.), • Excellent oral and written communication skills, and outstanding customer service orientation., • Ability to function effectively in a variety of challenging situations and circumstances, including difficult project deadlines, demanding customers, tight budgets, and evolving goals and objectives., • Ability to work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner., • Excellent work ethic and attendance., • Consistency in giving feedback regarding work progress, timetable, and issues Core Required Software Applications The Customer Contact Center Representative will be able to use Core Required Software Applications • MS Word, • MS Excel, • MS Outlook, • Genesys Cloud Phone System, • MS Customer Relationship Management (CRM), Knowledge Base (Customer Database), • Chrome and Microsoft Edge, • Epicor (Product Order Intake, Research Orders), • Magento Management System (C.A.R. Online Database), • Shopify Admin Portal, • Slack Desktop Application Compensation & Benefits Compensation: $21 to $23 per pay hour Benefits include: • Medical, dental, and vision coverage, • 401(k) retirement plan with generous company profit-sharing contribution, historically 10-15% per year, • Paid time off, starting at 80 hours per year and increases with tenure, • Professional development and education reimbursement opportunities, • 12 paid holidays, • Life insurance, • Employee Assistance Program (EAP), • Employer-assisted housing program, • Health and wellness programs, • Corrective eye surgery reimbursement, • Vitamin reimbursement, • And more Benefits eligibility is subject to plan requirements. Apply Today If you have several years of high-volume inbound call center experience and enjoy helping customers, solving problems, and navigating technology, we'd love to hear from you. We're especially interested in candidates who are accustomed to handling a steady volume of incoming calls throughout the workday while providing friendly, accurate, and responsive customer service. Submit your resume to be considered for this opportunity with the California Association of REALTORS®. While we may not be able to contact every applicant directly, each application will receive careful consideration. \nCompany Description About the California Association of REALTORS® The California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California. As one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace. Headquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration. Here at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California. Why Join Us? What many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations. Equal Employment Opportunity C.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws. About the California Association of REALTORS® \n\nThe California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California. \n\nAs one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace. \n\nHeadquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration. \n\nHere at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California. \n\nWhy Join Us? \n\nWhat many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations. \n\nEqual Employment Opportunity \n\nC.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws.

Job Description Job Title: Freelance Studio Concierge Specialist Start Date: ASAP Duration: 12 months Location: Calabasas, CA FT Hours (Sunday - Thursday, 8am - 5pm / flexibility to work evening and weekend based on business needs) Job Description: We are seeking a personable, organized, and proactive Studio Concierge Specialist to support the daily operations of a premier beauty education studio. This role is ideal for someone who enjoys working with people, coordinating events, managing details, and contributing to a dynamic, creative environment. The Studio Concierge Specialist will serve as a primary point of contact for guests and seminar participants while supporting registration, event coordination, reporting, inventory management, and social media content. The ideal candidate combines excellent customer service skills with strong organizational abilities, analytical thinking, and proficiency in Microsoft Excel and PowerPoint. Key Responsibilities • Customer Service & Guest Relations:, • Respond to inquiries, provide information about studio programs and educational seminars, manage guest interactions, and deliver an exceptional customer experience., • Registration & Administration:, • Coordinate seminar registrations, process payments, maintain accurate attendance records, and manage confirmations, follow-up communications, and reporting., • Event & Seminar Coordination:, • Plan, prepare, and execute in-person and virtual seminars, including coordinating speakers and artists, arranging materials and refreshments, and recruiting and scheduling volunteer models., • Virtual Program Support:, • Coordinate virtual seminar logistics, communicate with presenters, prepare and ship educational kits, and help ensure a seamless participant experience., • Reporting & Analytics:, • Maintain monthly registration and revenue reports, track seminar financial performance, analyze data, and provide insights and recommendations for improvement., • Inventory & Operations:, • Monitor and maintain studio inventory, including educational materials, merchandise, products, and office supplies., • Marketing & Social Media:, • Capture content during live events and support studio visibility and engagement across social media platforms., • Business Development:, • Proactively promote relevant studio programs and merchandise to support registration goals, revenue targets, and customer loyalty., • General Operations:, • Manage multiple projects and administrative priorities while adapting to changing business needs and deadlines. Required Qualifications • Approximately 1–2 years of customer service experience, ideally in retail, hospitality, salon, concierge, beauty, or another customer-facing environment., • Excellent verbal and written communication skills in English., • Intermediate to advanced Microsoft Excel skills, including formulas and PivotTables; VLOOKUP experience is a plus., • Proficiency in Microsoft PowerPoint and Microsoft 365., • Familiarity with Apple devices and software, Zoom, and social media platforms, including Instagram, Facebook, and TikTok., • Strong organizational, analytical, time-management, and multitasking skills, with exceptional attention to detail., • Ability to analyze information, identify opportunities for improvement, and recommend practical solutions., • A friendly, outgoing, professional, and service-oriented demeanor., • Ability to work independently, take initiative, manage projects, and collaborate effectively with cross-functional teams., • Flexibility to work occasional evenings and weekends as business needs require. Preferred Qualifications • Bachelor's degree or college education preferred., • Previous experience in the beauty, salon, retail, hospitality, or event coordination industries., • Experience with Shopify or similar e-commerce platforms., • Experience coordinating events, seminars, appointments, or educational programs., • Strong problem-solving skills, creative thinking, and the ability to balance big-picture objectives with day-to-day details.

The Customer Service Operations Supervisor leads the operational backbone of Customer Service for Chemical Guys and Fast5Xpress, owning quality assurance, escalated case and claims management, performance reporting, and process improvement. This role supervises one direct report, setting clear expectations, coaching to quality standards, and managing performance. Working closely with the Customer Service Manager and partners in Product Development, Logistics, Finance, and Fast5 Xpress, the Supervisor turns customer service data into practical improvements that reduce recurring issues and raise customer satisfaction. The role also plays a hands-on part in testing and refining AI, automation, and self-service tools as the department scales. Key Responsibilities • Supervise, coach, and develop one direct report, including setting goals, holding regular one-on-ones and performance reviews, managing schedules, timekeeping, and meal and rest break compliance, and addressing performance issues in partnership with the Customer Service Manager., • Conduct formal quality assurance (QA) audits of customer interactions across phone, email, Live Chat, TikTok Chat, and other channels, evaluating ticket quality, coding accuracy, documentation, and adherence to procedures, and deliver scorecards to Customer Service Team Lead and Manager based on the findings., • Facilitate regular QA calibration sessions with the Customer Service Team Lead and Customer Service Manager to keep evaluations and scoring consistent, with the Customer Service Manager approving scoring standards., • Oversee resolution of escalated customer issues, including Better Business Bureau (BBB) and executive escalations, coordinating with cross-functional teams to reach timely resolution., • Review and resolve customer claims, including vehicle damage, shipping carrier, defective product, and replacement and refund requests, and manage chargebacks and disputes across sales channels within established approval limits, escalating vehicle damage claims involving potential liability to the Customer Service Manager and Legal or Risk., • Track and analyze Customer Service key performance indicators (KPIs), including response time, resolution time, customer satisfaction (CSAT), talk time, handle time, one-touch resolution rate, open ticket volume, and QA scores, delivering weekly KPI reports and monthly QA summaries to leadership., • Analyze service, claims, and quality data to identify trends, root causes, and risks, and recommend corrective actions and workforce planning decisions that improve customer experience and operational efficiency., • Own Customer Service administrative and operational processes, creating and maintaining standard operating procedures (SOPs), process documentation, onboarding materials, and training resources., • Investigate emerging customer, product, shipping, and logistics issues with Product Development, Logistics, Finance, and Marketing to resolve root causes and reduce recurring claims., • Support implementation, testing, and optimization of new systems and AI-powered service tools, and recommend improvements to automation and self-service resources. 30/60/90 Day Success Plan 30 Days • Learn Customer Service workflows, systems, claims processes, and the team, • Meet one-on-one with the direct report and key cross-functional partners. Learn the CRM, ticketing, QA, KPI reporting, and escalation workflows. Review existing SOPs, metrics, and quality programs, and begin QA evaluations under established guidelines., • Knows the team, systems, and workflows. First QA evaluations are completed and calibrated with the Customer Service Manager. 60 Days • Take ownership of QA, reporting, claims oversight, and team coaching, • Conduct QA evaluations and weekly KPI reporting independently. Assume ownership of claims oversight and escalation monitoring. Hold regular one-on-ones and deliver QA-based coaching to the direct report., • QA findings and KPI reports are delivered on schedule, escalations and claims are resolved within SLAs, and at least one process improvement has been recommended. 90 Days • Lead the team and drive process improvement independently, • Fully own QA, reporting, claims oversight, and process governance. Establish baseline metrics and begin implementing at least one significant process improvement. Set performance goals with the direct report., • Operates independently as the go-to resource for quality, claims, and operational analytics. The direct report has clear goals and a steady coaching cadence, and baseline metrics are in place. Chemical Guys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other characteristic protected by applicable federal, state, or local law. In accordance with California law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance (where applicable). Requirements Qualifications: • High school diploma or equivalent, • 4+ years of customer service experience, • 2+ years in quality assurance, operations, reporting, process management, or business analysis, • 1+ year of supervisory or team lead experience, • Experience managing claims, chargebacks, refunds, or dispute resolution, with strong knowledge of escalation and case management workflows, • Advanced Microsoft Excel skills and experience with CRM, ticketing, and reporting tools, with the ability to turn data into actionable recommendations, • Strong written and verbal communication, organizational, and coaching skills, and the ability to manage multiple priorities in a fast-paced environment Nice-to-Have: • Experience building KPI dashboards, QA scorecards, and SOPs, • Experience supporting AI, automation, or workflow optimization initiatives, • Experience with Shopify, TikTok Shop, Gorgias, Zendesk, or similar customer service platforms

Triquetra Health is hiring an in-house Media Buyer to own paid media across all non-Amazon channels. You will manage buying across Meta, Google, and TikTok, and stand up new platforms — Reddit, Pinterest, X, and others — as we determine where to invest next. This is a hands-on role. We are bringing paid media in-house so that daily spend decisions are made by someone inside the business who knows our products and our economics. You will build and run campaigns, manage spend within approved budgets and profitability guardrails, own the testing pipeline, and report channel performance to leadership. We are looking for a performance marketer who thinks in contribution margin, not just ROAS — someone who cuts unprofitable spend quickly, scales what works faster, and supports every decision with the math. Essential Functions Channel strategy and budget • Partner with the Shopify lead to set channel- and product-level spend thresholds, and manage each product within its threshold.., • Allocate spend across non-Amazon channels within approved budgets and agreed guardrails, tied to revenue and margin goals.., • Evaluate new platforms, recommend which to test, design the test, define success and discontinuation criteria, and report results on a defined timeline.. Campaign execution and optimization • Build, launch, and manage campaigns end to end.., • Manage audiences, bidding, budgets, placements, and creative rotation daily.., • Identify performance issues early — frequency, saturation, creative fatigue, rising CPAs — and act before budget is wasted.. Performance and profitability • Hold every campaign to CPA guardrails by product, with defined targets and hard caps that trigger action.., • Manage to MER, ROAS, and 3-month LTV:CAC depending on the product and the channel’s role.., • Own the contribution-margin view: protect profitable revenue and cut the spend running above guardrail.. Creative partnership and testing • Maintain a continuous test pipeline with the creative team and the performance-creative lead.., • Run a disciplined testing cadence with defined budgets, discontinuation criteria, and scale thresholds.., • Translate in-platform results into clear creative direction, and move budget from underperforming to performing assets.. Creator commerce and cross-channel coordination • Coordinate paid media with the Creator Commerce team and its attribution model.., • Support creator amplification, including Creator Ads Boost, Creator Connections, and partnership ads.., • Account for cross-channel spillover, including non-Amazon spend that drives Amazon and Shopify sales.. Platforms and emerging channels • Apply platform-specific best practices to sustain delivery and scale.., • Maintain current knowledge as platforms change, and adjust the buying approach as rules and algorithms shift.., • Manage platform representative relationships (Meta and others), and evaluate betas and new ad products with a documented point of view.., • Monitor platform changes affecting tracking, targeting, and account health.., • Assess emerging platforms and distinguish real opportunity from noise.. Reporting and accountability • Maintain accurate, trusted reporting that feeds the Marketing P&L.., • Present channel performance monthly: spend, return, what is scaling, what was cut, and why.., • Deliver analysis together with a recommendation, and escalate risks and misses early.. Process ownership • Own and document the in-house buying process: budget cadence, testing protocol, guardrails, and reporting.., • Build the tracking that allows spend to scale without losing control of efficiency.. Minimum Qualifications • Three or more years buying and managing paid media, in-house or agency, with direct budget ownership.., • Three or more years of hands-on Meta and Google buying, with working knowledge of TikTok Ads.., • Demonstrated experience scaling direct-to-consumer e-commerce spend profitably against CPA, ROAS, and MER targets.., • Working command of contribution margin, CAC, LTV:CAC, and first-order unit economics.., • Demonstrated testing discipline and timely decisions on whether to cut, optimize, or scale.., • Effective written and verbal communication, including the ability to give creative direction grounded in performance data.. Preferred Qualifications • Experience in supplements, CPG, health and wellness, or another regulated consumer product category.., • Experience launching newer channels (Reddit, Pinterest, X) from an initial build.., • Familiarity with subscription and retention economics.., • Experience with creator, affiliate, or influencer programs and their attribution models.., • Experience standing up an in-house buying function previously run by an agency.. Core Skills Paid media buying (Meta, Google, TikTok) •Budget ownership and allocation• CPA, ROAS, MER, and LTV:CAC management • Contribution-margin analysis •Creative testing and direction• New channel evaluation and launch •Platform and partner relationship management •Performance reporting and analysis• Decisive cut / optimize / scale judgment • Process ownership Work Environment and Physical Requirements This position is performed in a remote work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. • Prolonged periods working at a computer workstation.., • Regular exchange of accurate information, verbally and in writing.., • Operation of a computer and standard office equipment.., • Occasional travel of approximately 5% for platform partner meetings, industry events, or team onsites.., • Occasional lifting of up to 15 pounds.. Compensation and Benefits Base pay range: $120k – $135k annually. This range reflects what Triquetra Health reasonably and in good faith expects to pay for this position at the time of posting. Actual compensation will depend on job-related factors including but not limited to skills and experience. Benefits: Medical, dental, vision, paid time off, and paid holidays. Equal Employment Opportunity Triquetra Health, LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation Triquetra Health provides reasonable accommodation to qualified individuals with disabilities during the application and interview process and in employment. To request an accommodation, contact . Employment Eligibility Applicants must be legally authorized to work in the United States. Triquetra Health does not discriminate on the basis of citizenship status or national origin. Application Notice Triquetra Health does not request salary history at any stage of the hiring process. Applicants are not asked to provide date of birth, graduation dates, or other age-identifying information. Disclaimer This job description describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and duties may change at the Company’s discretion. This description does not constitute an employment contract and does not alter the at-will nature of employment.

Company Intro At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains - from doctors and lawyers to physicists and engineers - and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages. We are a well-funded startup with an enviable portfolio of clients including Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify. Recently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation from Mikhail Parakhin, CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA, UK, the Netherlands, Serbia, and more. About position The Principal AI Solutions Engineer is Toloka's most senior client-facing technical role. You will partner directly with CTOs, VPs of Engineering and ML, research leaders, and applied AI teams, helping them solve complex AI data challenges and translate ambitious model goals into practical, scalable solutions. This is a hands-on role. You will design and build the data-generation, labeling, and evaluation pipelines that power the next generation of AI models. Rather than training the models yourself, you'll help clients identify the right data strategy and own the solution from problem discovery through implementation and delivery. Beyond delivering client solutions, you'll help shape how Toloka approaches AI solution engineering - establishing best practices, raising the technical bar across engagements, and mentoring Solution Engineers and Technical Consultants. Why this role is different Every engagement is different. One week you might be designing evaluation pipelines for frontier foundation models, the next helping an enterprise build domain-specific reasoning datasets or synthetic data workflows. This role sits at the intersection of consulting, engineering, and AI. You'll work directly with some of the world's leading AI companies, helping shape how next-generation models are trained and evaluated. What you'll do Executive partnership • Act as the primary technical counterpart to CTOs, VPs of Engineering, and research/engineering leadership., • Lead executive conversations using a structured, answer-first (BLUF) approach., • Manage escalations and expectations with composure and integrity., • Build long-term trusted relationships by recommending evidence-based solutions. Data strategy & needs diagnosis • Ask excellent questions to uncover the client's real need - the "question behind the question." Understand their model, which metrics they want to move, and how they intend to train or evaluate it., • Draw on a solid understanding of how LLMs are trained and fine-tuned to have credible conversations with their technical leaders, understand their data strategy, and proactively propose the data that will solve their problem - with options and rationale ("based on your goal, you likely need this, or this"). Solution engineering & delivery (hands-on) • Design and build the data solutions yourself: configure data-labeling components and quality controls, develop user interfaces and AI-driven solutions (e.g. agentic systems, RAG, synthetic data generation), and integrate them into automated, multi-stage pipelines that produce data for AI training and evaluation., • Architect and reason about complex, multi-stage solutions end to end; run experiments to prove the pipeline delivers data of the required quality and speed; iterate from MVP toward production., • Provide technical leadership across multiple client engagements, establish reusable engineering standards and best practices, and mentor Solution Engineers and Technical Consultants to raise the overall technical bar of the organization. Commercial ownership • Own delivery end to end - timelines, quality, and scalability - and the commercial outcome: Gross Margin and Contribution Margin, with the levers, trade-offs, and next checkpoints named, not just described., • Identify and drive expansion opportunities. About You • Executive communication. You can confidently lead conversations with CTOs, VPs, and senior technical stakeholders - clear, concise, structured, persuasive, and calm under pressure., • Strong understanding of modern LLM development. You understand how modern LLMs are trained, fine-tuned, and evaluated (including SFT, RLHF/RLAIF, DPO/PPO, reward modeling, and LoRA/PEFT). You're comfortable discussing these topics with senior technical stakeholders and translating their goals into effective AI data solutions., • Hands-on solution engineering. You've designed complex AI solutions, built multi-stage pipelines, and developed AI-driven systems (e.g. agentic workflows, RAG, or synthetic data generation). You're comfortable working in Python (NumPy, Pandas), integrating APIs, and independently prototyping LLM-powered solutions., • Solid software engineering foundations. You understand version control, testing, MVP thinking, and iterative development. Experience building production software is a strong plus., • Exceptional discovery and problem framing. You enjoy working through ambiguity, asking the right questions, and translating business or research goals into clear AI data and evaluation strategies., • Seniority and track record. 8+ years delivering complex AI, ML, or data projects end to end, with experience influencing technical direction beyond individual projects. Experience establishing engineering standards, mentoring engineers, or leading cross-functional technical initiatives is highly valued. Experience in top-tier strategy consulting (McKinsey, Bain, BCG) and/or as an applied ML / LLM engineer is a strong advantage., • Ownership mindset. You take responsibility for outcomes, make thoughtful trade-offs between time, cost, and quality, and are comfortable owning both technical and commercial success. Nice to have • Hands-on experience training or fine-tuning LLMs and/or building agentic systems (helps you reason about client needs - though the role itself is about building data solutions, not training models)., • Advanced degree (MSc/PhD) in AI, CS, or a related field., • Experience in crowdsourcing and/or data-centric AI, and with fast-paced, multi-project delivery for frontier AI clients. What we can offer • Full-time independent contractor engagement (B2B) through the Ontop contractor platform, working via your own company or business entity;, • Flexible, fully remote schedule (40 hours per week);, • Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;, • Projects with customers that are AI industry leaders and well-known household names;, • Friendly community. 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Amazon Clean Room experience: privacy-safe audience analysis, overlap measurement, or closed-loop attribution using Amazon’s data collaboration environment. Experience with Amazon DSP or Amazon Marketing Cloud (AMC) analytics. Hands-on experience with Shopify analytics and Amazon Seller Central or

Job Title: Senior Project Manager. Ability to communicate (written and verbal) effectively and facilitate communication amongst the project teams, client stakeholders, and senior management. Experience with CMS platforms (Adobe Experience Manager, Drupal), eCommerce platforms (Magento, Shopify) and

Designing and improving the functionality of our web applications as well as maintain existing websites. Working closely with team members to design, develop and maintain Shopify-based e-commerce websites. UI/UX of multiple websites/webstore properties in the World.

Build autonomous restaurant operations software and innovate new interaction models between operators and software. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. Owner is a remote-first, global

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia.Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech.We match top sales talent to full-time remote

NOTE: To apply, please send an email to with "Job Application - CX Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Customer Service Manager REPORTS TO: CX Lead ROLE TYPE: Full-Time OFFICE LOCATION: Headquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable with occasional weekend and holiday coverage About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our customer experience services include day-to-day ticket management, pre-launch CX setup, customer service strategy, workflow and process optimization, escalation management, and customer feedback reporting and insights. Role Description The Customer Experience Manager plays a hands-on role in managing and delivering high-quality customer experience across multiple Hae CPG client brands. This is an execution-focused management position for someone who is equally comfortable working directly in the ticket queue and building the strategy, systems, policies, and processes behind it. You’ll oversee CX for assigned brands, from day-to-day ticket management and complex escalations to developing macros, SOPs, policies, workflows, and strategic recommendations. You’ll be expected to understand the broader CX technology ecosystem and advise clients on tools, processes, and best practices that improve both the customer experience and team efficiency. This role requires strong CX judgment and a deep understanding of e-commerce customer experience. We’re looking for someone who can assess a brand’s existing CX operation, identify gaps and opportunities, recommend improvements, and then execute against those recommendations. Responsibilities • Independently own day-to-day CX operations across assigned client brands, including direct ticket management and resolution, • Develop and maintain CX policies, SOPs, macros, workflows, escalation paths, and internal documentation, • Build and optimize CRM workflows, automations, tags, views, macros, and reporting to improve efficiency and service quality, • Evaluate existing CX operations and provide strategic recommendations around customer experience, policies, workflows, tools, and team structure, • Support pre-launch CX setup for new brands, including CRM configuration, policies, macros, workflows, escalation procedures, and customer-facing processes, • Own complex customer escalations and exercise independent judgment around refunds, replacements, exceptions, fraud concerns, and other sensitive situations, • Understand and navigate common e-commerce payment processors and payment methods to troubleshoot payment, refund, dispute, and order issues, • Manage and optimize customer interactions across CRM, chat, reviews, social commerce, and other customer-facing channels, • Understand and work within major review and reputation platforms, including responding to reviews and identifying recurring customer sentiment, • Monitor CX KPIs, ticket trends, customer feedback, and recurring issues and translate findings into actionable recommendations for clients, • Identify opportunities to improve customer satisfaction, reduce contact rates, improve resolution efficiency, and eliminate recurring friction points, • Partner closely with Hae's Operations team and client 3PLs to identify and resolve fulfillment-related CX issues, • Serve as a day-to-day CX advisor to assigned clients and confidently communicate recommendations, risks, trends, and opportunities, • Oversee and develop CX Associates and fractional agents through training, QA, feedback, and escalation support, • Work with 3PL to troubleshoot fulfillment challenges and roadblocks, • Step directly into ticket management during high-volume periods, launches, coverage gaps, weekends, holidays, or other business needs Requirements • 3-5+ years of experience, preferably within DTC, e-commerce, beauty, wellness, CPG, or high-growth startups, • Demonstrated experience independently owning CX for a DTC or e-commerce brand, • Strong hands-on experience with Gorgias and Zendesk, including building macros, rules, tags, views, automations, and workflows, • Strong working knowledge of Shopify and the broader DTC e-commerce ecosystem, • Demonstrated experience developing CX SOPs, policies, macros, escalation procedures, and workflows, • "No task is too big or too small" mindset; remains hands-on with day-to-day responsibilities, including ticket management, while also being able to think strategically and drive broader CX initiatives, • Ability to assess CX performance and translate customer feedback and data into strategic recommendations, • Strong understanding of CX KPIs and policies, • Experience training, mentoring, QCing and managing junior CX team members and fractional support, • Experience with TikTok Shop, Amazon, retail.com, or marketplace customer support, • Experience working with review and customer feedback platforms, such as Yotpo, Okendo, Trustpilot, or similar tools, • Experience working with common payment processors and payment methods, such as Shopify Payments, Stripe, PayPal, Shop Pay, Afterpay, Klarna, or similar platforms, • Excellent judgment and ability to independently make decisions in nuanced customer situations, • Excellent written and client-facing communication skills, • Strong working proficiency in Google Sheets and experience using data and reporting to support CX recommendations

Date posted: July 8, 2026 Pay: $89,000.00 - $100,000.00 per year Job description: Syndicate Labs is looking for an experienced Lead Web Designer to join our team in Vista, CA / North County San Diego. We are growing and looking for someone to strengthen our design leadership, improve creative quality, and help deliver polished, functional websites across a wide range of client projects. This is a hands-on role for a design-first, build-capable web designer who can create strong UX/UI in Figma, understand how websites are built, and work with WordPress, Elementor, Shopify, WooCommerce, visual builders, and modern AI-enabled workflows. Our clients come to us for the full website solution, not just something that looks good. We need someone who can think through user experience, structure, messaging, and conversion, then execute at a high level. You’ll work across a wide range of projects including business websites, e-commerce stores, landing pages, and custom web-based tools, owning design direction and helping bring each project from concept through launch. Responsibilities • Lead UX/UI direction for website projects, • Create polished Figma designs for websites, e-commerce, and landing pages, • Translate client goals into clear structure, messaging, and design direction, • Design key pages (homepages, landing pages, product/category pages, templates), • Present design concepts and explain UX/UI decisions to clients, • Collaborate with team members and guide production designers, • Design and/or build key pages, then direct others to build supporting pages, • Jump in when needed to refine, build, or finish pages, • QA final builds for usability, responsiveness, and visual polish, • Work with marketing on landing pages and conversion-focused improvements, • Ensure design work is polished and ready before client review, • Use AI tools to improve workflow and efficiency Required Skills • 5+ years of professional web design experience, • Strong portfolio of launched websites required, • Strong UX/UI skills with understanding of user flows, structure, and conversion, • Advanced Figma experience, • Experience with WordPress, Elementor, WooCommerce, Shopify, and visual builders, • Working knowledge of HTML/CSS, • Ability to build, edit, refine, troubleshoot, or QA website pages, • Comfortable collaborating with developers on functionality and implementation, • Strong attention to detail before client review, • Comfortable presenting design work to clients, • Experience using AI tools in a professional workflow, • Professional communication skills, • Proactive and comfortable taking ownership Preferred Skills • Agency or client-service experience, • Design system experience, • Adobe Creative Suite, • Brand or identity work, • Motion or interactive UI, • CRO, landing pages, or e-commerce UX experience, • Experience working in project management tools (ClickUp, Asana, Jira, or similar) Work Location This is a primarily in-office role based in Vista, CA. Candidates should expect to work in the office Monday through Friday. Limited remote flexibility may be considered on a case-by-case basis. This is not a fully remote position. Candidates must live in or be willing to relocate to the San Diego / North County area. This Role Is Not a Fit If • You are looking for a fully remote position, • You only want to create mockups and not work with live websites, • You do not want to work with builders, QA, or implementation, • You prefer a narrow corporate design role, • You need heavy direction and do not want ownership, • You do not have live website examples, • You are a freelancer, agency, or contractor Benefits • Health insurance, • Dental insurance, • 401(k) + matching, • Paid time off and sick leave, • Paid federal holidays, • Performance-based bonus incentives, • Growth opportunity, • Collaborative team environment Application Instructions Please submit: • Resume, • Portfolio link, • At least three live website examples, • A short note describing your role in each Applications without live website examples and portfolio or web design and UX work will not be considered. --------------------------------------------------------------------------- About Syndicate Labs Established in 2005, Syndicate Labs is an established digital agency with 21+ years in business. We provide web design, development, e-commerce, landing pages, SEO, PPC, and custom web-based solutions for clients across a wide range of industries.

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 & 𝗜𝗻𝘀𝗶𝗱𝗲 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗢𝗺𝗮𝗵𝗮 𝗦𝗽𝗼𝗿𝘁𝘀 𝗮𝗻𝗱 𝗚𝗮𝗺𝗲𝘀 To be considered, you must email your resume and cover letter to . 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻: $25/hour + performance based sales incentives 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full Time | 40 Hours Per Week 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Omaha, NE / Remote opportunities available 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲: Saturday through Wednesday | Evenings & Weekends 𝗔𝗕𝗢𝗨𝗧 𝗢𝗠𝗔𝗛𝗔 𝗦𝗣𝗢𝗥𝗧𝗦 𝗔𝗡𝗗 𝗚𝗔𝗠𝗘𝗦 Omaha Sports and Games is a growing eCommerce company specializing in premium sports equipment, arcade games, fitness equipment, game room products, and recreational products. We help customers across the country find the right products for their homes, businesses, schools, and recreational facilities. Our mission is simple: 𝗚𝗼 𝘁𝗵𝗲 𝗲𝘅𝘁𝗿𝗮 𝗺𝗶𝗹𝗲 𝗲𝘃𝗲𝗿𝘆 𝘁𝗶𝗺𝗲. We're looking for a motivated Customer Service & Inside Sales Representative who takes pride in delivering exceptional customer service, enjoys helping people, and knows how to turn great conversations into sales. 𝗔𝗕𝗢𝗨𝗧 𝗧𝗛𝗘 𝗥𝗢𝗟𝗘 This is not your typical customer service position. You'll be one of the primary points of contact for our customers during evenings and weekends, when many other online retailers are unavailable. Your main responsibility will be answering incoming phone calls, responding to customer texts and emails, answering product questions, and helping customers confidently make purchasing decisions. You'll need to think quickly, research effectively, communicate clearly, and take ownership of customer conversations. We're looking for someone who doesn't just answer questions. They help customers find solutions, overcome purchasing concerns, and close sales. When incoming customer volume slows down, you'll proactively follow up with existing sales opportunities, abandoned carts, open quotes, and customers who haven't completed their purchases. Your goal is to deliver an incredible customer experience while helping our company grow. 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 • Answer incoming customer phone calls immediately and professionally, • Respond quickly to customer text messages and emails, • Assist customers with product questions, shipping information, order updates, availability, and purchasing concerns, • Utilize our website, manufacturer resources, internal systems, and other tools to provide accurate information, • Take ownership of customer inquiries and follow through until their questions or concerns are resolved, • Ensure every customer receives friendly, knowledgeable, and professional service 𝗦𝗮𝗹𝗲𝘀 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 • Help customers select the right products for their needs and budget, • Confidently recommend products and guide customers toward purchasing decisions, • Identify opportunities to upsell accessories, upgrades, and complementary products, • Overcome common purchasing objections and confidently ask for the sale, • Follow up with abandoned carts, open quotes, previous inquiries, and other sales opportunities, • Proactively contact potential customers during slower periods to generate additional revenue, • Help convert website visitors and incoming customer inquiries into completed purchases 𝗜𝗻𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝗰𝗲 & 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 • Work independently during evenings and weekends with limited direct supervision, • Manage multiple customer conversations across phone, text, and email, • Prioritize incoming customer inquiries while staying productive with outbound sales opportunities, • Maintain accurate customer notes and follow up information, • Recognize when an issue requires management assistance and communicate it appropriately, • Take personal ownership of customer satisfaction, response times, and sales performance 𝗪𝗛𝗢 𝗪𝗘'𝗥𝗘 𝗟𝗢𝗢𝗞𝗜𝗡𝗚 𝗙𝗢𝗥 The ideal candidate is friendly, confident, self motivated, and naturally sales minded. You should enjoy helping customers, but you should also enjoy closing deals! 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 • Excellent verbal and written communication skills, • Strong phone presence and confidence speaking with customers, • Ability to work independently and manage time effectively, • Comfortable navigating websites, researching products, and learning new software, • Strong problem solving skills and attention to detail, • A customer first attitude combined with a sales driven mindset, • Dependability and consistent availability during the required schedule, • Ability to manage customer conversations professionally, including difficult or frustrated customers 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 • Previous customer service or inside sales experience, • Experience selling products online or over the phone, • Experience with eCommerce platforms such as Shopify, • Familiarity with CRM systems and customer support software, • Experience following up with leads and closing sales, • Interest in sports, fitness, arcade games, or recreational products You do not need to be an expert in every product we sell. However, you must be comfortable learning quickly, researching independently, and finding accurate answers for customers. 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘 & 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗜𝗟𝗜𝗧𝗬 This position is designed to provide live customer service and sales support during evenings and weekends. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 (𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗧𝗶𝗺𝗲) • Saturday: 10:00 AM to 10:00 PM, • Sunday: 10:00 AM to 10:00 PM, • Monday: 5:00 PM to 10:00 PM, • Tuesday: 5:00 PM to 10:00 PM, • Wednesday: 5:00 PM to 10:00 PM, • Thursday: Off, • Friday: Off Full time position averaging 40 paid hours per week, with scheduled breaks and minor adjustments to the above coverage hours as needed. Candidates must be comfortable working evenings and weekends, including extended weekend shifts. 𝗖𝗢𝗠𝗣𝗘𝗡𝗦𝗔𝗧𝗜𝗢𝗡 • Starting Pay: $25/hour, • Performance based sales incentives, • Opportunity for compensation growth based on performance, • Full time, consistent weekly schedule, • Opportunity to grow alongside an expanding eCommerce company We believe great salespeople should be rewarded for helping customers and driving business growth. 𝗪𝗛𝗔𝗧 𝗦𝗨𝗖𝗖𝗘𝗦𝗦 𝗟𝗢𝗢𝗞𝗦 𝗟𝗜𝗞𝗘 A successful representative in this role: • Answers incoming calls promptly and provides an exceptional customer experience, • Responds quickly and professionally to texts and emails, • Finds accurate answers without needing constant management assistance, • Confidently converts customer inquiries into completed purchases, • Identifies upselling opportunities that genuinely benefit the customer, • Consistently follows up with sales opportunities, • Remains productive even when inbound customer volume is low, • Helps our company increase revenue while maintaining excellent customer satisfaction 𝗪𝗛𝗬 𝗝𝗢𝗜𝗡 𝗢𝗠𝗔𝗛𝗔 𝗦𝗣𝗢𝗥𝗧𝗦 𝗔𝗡𝗗 𝗚𝗔𝗠𝗘𝗦? We're a growing company with an entrepreneurial mindset and a team that genuinely cares about our customers. We value people who take ownership, solve problems, communicate well, and constantly look for ways to improve. 𝗢𝘂𝗿 𝗖𝗼𝗿𝗲 𝗩𝗮𝗹𝘂𝗲𝘀 • Go the extra mile every time, • Play like a championship level teammate, • Put customers first, • Get better every day If you're someone who enjoys helping people, loves closing sales, and wants to make a meaningful impact on a growing business, we'd love to hear from you. 𝗛𝗢𝗪 𝗧𝗢 𝗔𝗣𝗣𝗟𝗬 Please email with your resume along with a brief introduction explaining your customer service or sales experience and why you'd be a great fit for this position. We're especially interested in candidates who can share examples of how they've helped customers, overcome purchasing objections, or generated additional sales in previous roles.

About the Client: Our client is a Series A startup that reimagines the commerce layer for building materials suppliers. The platform connects dealers, contractors, and suppliers through a system built around how the industry actually works: job-site deliveries, trade accounts, ERP-native pricing, mobile-first ordering. They've crossed the $5M ARR mark this year. 130+ suppliers across the US and Canada run their operations through the platform today, and thousands of transactions move through it daily. The Opportunity: • The founding team spent the last year rewiring how the company works with AI: sales runs its own agent-built operations layer, finance is moving onto an AI-native ERP, engineering ships most of its code through AI-assisted workflows., • You will drive the roadmap across the core platform, ordering, payments, catalog, integrations, and AI capabilities., • Design and maintain the operating system for how product work gets done. Build agent-assisted workflows for feature request triage, competitive monitoring, status reporting, and roadmap communication. Accelerate engineering development cycles by automating handoffs, specs, and coordination between product and engineering. Your goal is to run a product function that punches far above its headcount by combining human judgment with AI-driven execution., • You’ll own the platform to ERP integration strategy across our dealer ecosystem. Epicor BisTrack, Epicor Eagle, ECI Spruce, DMSI Agility are core supported ERPs. Knowing where to build, where to partner, and where to hold the line is a required skill here. The Skills/Requirement Needed to Succeed: • You're currently leading Product at a B2B2C startup that has grown from sub-$5M to $10M+ ARR., • Ideally you've been THE product leader at a startup more than once. Ideally one of them was a 2-sided Marketplace., • Recent, hands-on experience building AI-assisted workflows for your own team's operations: agent-built specs, automated handoffs, automated status reporting, beyond shipping AI features to customers., • Comfort working through ERP, payments, or other complex third-party integrations, and the judgment to know where to build, where to partner, and where to hold the line. Martyn Bassett Associates: Martyn Bassett Associates is a team of recruiters solving the ambitious goals of startups and scale-ups by recruiting world-class sales, marketing, and product management talent who deliver growth and scale. We’ve helped over 1500 candidates land their next big opportunity at companies like Shopify, Extreme Networks, Wattpad, Loopio, Readdle, ClearCo, Workleap, Invicti, Resolve Pay, The Herjavec Group, GE Energy, GE Health, Enable, RBC Ventures, Unibuddy, Cognota, Thalmic Labs (now Google Glass), Eloqua (now Oracle Marketing Cloud) to name a few.

Company Description: Lili Bermuda Perfumery is a heritage luxury fragrance brand based in the historic Town of Saint George, Bermuda. The company is known for crafting high-quality, artisanal perfumes inspired by Bermuda’s unique environment and culture. Lili Bermuda focuses on creating memorable scent experiences and offering exceptional customer service in both retail and online channels. Our team is small but we are all committed to preserving the brand’s legacy while driving thoughtful growth. What we need: Someone with proven experience in luxury/heritage ecommerce who understands: • Shopify optimization that respects brand perception (not just conversion rate), • Email revenue strategy (Klaviyo) that sounds like a fine fragrance house, not a fast-fashion brand, • Social media + email integration for premium DTC, • How luxury positioning and ecommerce mechanics are inseparable, • Your job will be to audit our website, email, and social; propose a strategy; and execute it in a way that grows revenue without turning us into something we're not. Demonstrated ability to work independently in a fractional or contract capacity, manage priorities, and meet performance targets. We start with a trial: Before we commit, we will ask for a one-week audit and a fair rate you will propose. You'll review our Shopify, Klaviyo, analytics, and social. You'll write a report with what's working, what's broken, and what you'd change, and why. We will then ask for an ongoing engagement to execute what is proposed. Non-negotiables: • You've worked with luxury or heritage brands (not generic DTC scaling), • You understand and love fragrances., • You understand Bermuda — not as a setting, but as the story. You can articulate what makes it distinctive (the light, the seasons, the architecture, the British inheritance) and why cliché marketing would trash it., • You can execute the technical work within Shopify, Klaviyo, and social media platforms, • You ask questions before you make changes, • You can articulate the difference between optimization and commodification How to apply: If this sounds like the kind of work you do, apply below with: • Your CV (focus on luxury/heritage brand work), • A one-paragraph description of your last ecommerce win — what you optimized and why, • Your availability to start Please send your application to Isabelle Ramsay-Brackstone, President and CEO for Lili Bermuda Ltd: .

About Tiger Tracks Tiger Tracks is a fully remote performance marketing agency built by former Google marketing leaders, ranked #123 on the 2025 Inc. 5000. We run performance and growth programs for enterprise, DTC, healthcare, home services and B2B brands. Our roster spans telecom and ISP at scale, subscription ecommerce, and category-defining consumer brands. We win on strategic depth and speed of execution. The role We are hiring one person to own the website as a conversion channel: the technical build, and the experimentation program that makes pages convert. You will work alongside a senior organic search lead who owns SEO and AI answer engine visibility, so this is not a four-discipline generalist seat. It is the build and test half, owned properly. This is a hands-on craft role, not a management role. You will be in WordPress, in VWO, in GTM and GA4, in Figma, and in Claude. You will also be in front of clients: presenting findings in seven-figure pitches, running QBRs, and defending recommendations to marketing leaders at enterprise ISPs and national consumer brands. Who this is not for: platform architects who do not test, program managers who coordinate other people's builds, and in-house ecommerce generalists who have never carried five client accounts at once. All three are good jobs. They are not this one. What you will own Build Technical WordPress: custom PHP templates, ACF blocks, Elementor, theme and global style updates, staging to production with documented rollback plans Shopify optimization: PDP and checkout, Recharge subscription flows Hand-coded HTML, CSS and JS landing pages delivered as standalone assets Whatever CMS a client brings: Webflow, Squarespace, HubSpot CMS, including gated asset builds Scaled page programs, for example 55+ local templates shipped on a single custom theme Figma: wireframes, mockups, mobile-first UX, and reusable component libraries Experiment The full test lifecycle: hypothesis, variant build, QA, GA4 goal wiring, minimum duration and statistical rigor, readout, and a shared learning archive A real cadence. Our largest accounts run two to four tests a month and some clients expect a new variant weekly Landing page CRO audits and builds: competitive audit, page builds, then a test cycle instrumented with heatmaps and session recordings Buyflow, serviceability check and lead capture optimization, including form and data capture audits and bot mitigation Quantified results: annualized projections, pre and post one-sheets, incrementality framing Measure GA4 event design, key events, custom dashboards, conversion validation GTM governance at scale, including auditing large inherited containers and conversion linker domains Consent configuration and verification Core Web Vitals, PageSpeed, render-blocking fixes, image and WebP optimization, caching and CDN Reporting automation via Supermetrics or the Google APIs feeding client dashboards with WoW, MoM and YoY views Requirements Must have 5+ years in web development and CRO, with real depth in both rather than one plus exposure Agency or multi-client background. You have carried five or more accounts at once and stayed client-facing while doing it WordPress at a technical level, not as an editor VWO or Optimizely, plus at least one heatmap or session recording tool (Hotjar, FullStory, Contentsquare) GA4 and GTM ownership, including cleaning up an inherited mess A testing record you can walk through with numbers, including a test that lost You already work with AI in production. We build audits, decks, designs and pages with Claude and Claude Code. If AI is something you have read about rather than used daily, this will not be a fit A weekly shipping habit with documented QA covering mobile, speed, links, forms and tracking Strong plus Enough technical SEO literacy to avoid breaking organic performance when you ship: redirects, canonicals, sitemaps, robots, crawl impact Range across our verticals: telecom or ISP, DTC ecommerce and subscription, healthcare, home services, B2B Client-side stack familiarity: Northbeam, Iterable, Rudderstack, Mixpanel, HubSpot CRM What success looks like First 30 days. You have audited the technical and tracking state of your accounts and produced a prioritized backlog with effort and impact estimates. You have shipped at least one page or fix per account. First 60 days. Tests are live and on cadence. You have presented a findings readout to a client and it landed. First 90 days. You own the conversion roadmap for your accounts, with quantified results on at least two completed test cycles, and other pods pull you into pitches. Benefits Company-paid medical, dental and vision. Flexible time off. 12 weeks paid parental leave. Company-sponsored MacBook. Annual company retreat. Fully remote. How we work We move fast, we document, and we use AI tooling as a default rather than a novelty. Project management runs through Asana. Approvals are tracked. Client communication is polished. Internal communication is short. To apply Send a resume plus links to three pages or sites you built or optimized. For at least one, tell us the hypothesis, what you changed, and what happened to the number.

Position Overview • Role Title: Technical Project Manager (TPM), Onboarding, • Employment Type: Contractor, • Location: United States (Remote), • Collaboration Structure: Works in parallel with the Merchant Success (MS) Team. The TPM maps the technical architecture, project manages the lifecycle, and unblocks technical or operational barriers, while the MS team supports store execution and configuration. We are seeking a high-caliber, deeply technical, and client-facing Technical Project Manager (TPM) of Onboarding to own the end-to-end launch strategy and technical execution for our high-value Key Accounts (KAs). In this blended role, your journey begins immediately following the sales cycle. Receiving comprehensive technical notes and blueprints from our Sales Engineering Managers post-demo, you become the primary client-facing technical advisor and ultimate custodian of a Key Account’s first post-sale impression of the platform . You will guide enterprise merchants seamlessly through their onboarding journey from contract signing to "Go-Live". You will architect complex migration pathways, design implementation roadmaps, run agile project schedules, and act as the core Subject Matter Expert (SME) to resolve both technical bottlenecks (APIs, integrations) and general project blockers (scope creep, timeline drift). Key Responsibilities 1. End-to-End Project Management & Onboarding Delivery • Lifecycle Ownership: Design, oversee, and optimize the comprehensive technical onboarding and project management framework for Key Accounts from kickoff to successful site launch., • Timeline & Blocker Accountability: Establish clear project milestones, manage cross-functional dependencies, and proactively drive launch momentum. Act as the primary owner for resolving general project blockers (e.g., resource constraints, shifting priorities) to prevent project drift., • Resource Collaboration: Partner seamlessly with internal product, engineering, and Merchant Success (MS) teams. Direct the strategic project flow while leveraging execution support from parallel teams for mid-market and enterprise configurations. 1. Technical Architecture, Migration & Solutioning • Technical Orchestration & Solution Mapping: Own the translation of enterprise business requirements into platform architectures. Map high-level solutions (integrations, ERPs, custom logic) and determine the most efficient execution path—whether via team delegation or AI-augmented workflows., • Migration Strategy & Oversight: Act as the ultimate custodian for complex legacy platform migrations. Maintain a deep understanding of end-to-end data mapping to ensure 100% data integrity, directing technical team members or utilizing AI-driven migration tools to execute data scripts seamlessly., • Technical Escalation & Resolution: Serve as the premier technical SME during onboarding. Instead of manual code debugging, diagnose root causes of API or integration bottlenecks and strategically delegate remediation to engineering resources. 1. Client-Facing Stakeholder Management • Strategic Advisory: Serve as the trusted, technical consultant and primary point of contact for enterprise merchant stakeholders, including CTOs, E-commerce Directors, and external development agencies., • Risk Mitigation & Communication: Anticipate technical and operational roadblocks early. Manage scope creep constructively, communicating technical platform constraints transparently to clients while presenting creative, viable workarounds. Job Requirements Experience & Qualifications • E-commerce Domain Expertise: Minimum of 3–5 years of experience acting as a Technical Project Manager, Technical Onboarding Manager, or Solutions Engineer within the e-commerce SaaS space (e.g., Shopify, BigCommerce, WooCommerce)., • Migration & Integration Expertise: Proven track record of managing complex, high-volume data migrations and configuring custom enterprise integrations (ERP, CRM, 3PL, and custom checkouts)., • Deep Technical Fluency: Strong working knowledge of web ecosystems, including REST/GraphQL APIs, webhooks, HTML/CSS, templating languages (e.g., Liquid/Stencil), DNS configurations, and data mapping., • Project Management Rigor: Elite proficiency with critical path and phase-gated delivery frameworks (PMP or equivalent required). Familiarity with Agile/Scrum methodologies (CSM or equivalent) a plus, for cross-functional coordination with engineering teams., • Client-Facing Communication: Elite verbal and written communication skills with the ability to translate complex technical constraints into clear, actionable business insights for non-technical stakeholders., • Adaptability: A self-starter mindset comfortable with navigating ambiguity, solving unprecedented project blockers, and defining scalable delivery processes from scratch. What Success Looks Like • Optimized Time-to-Value (TTV): Compressing the duration between contract signing and store launch without compromising on technical quality or platform stability., • 100% Data Fidelity: Executing high-volume, legacy platform migrations with zero data loss or catalog corruption., • Smooth Project Delivery: Launching stores on time, managing scope perfectly, and resolving technical/operational blockers before they impact the merchant's target go-live date., • Frictionless Handoffs: Ensuring a seamless post-launch transition of the live enterprise merchant over to the long-term Merchant Success and Support teams., • Zero Harm Migration: Ensuring that a merchant migration results in no-harm from an SEO, GEO, and conversion-rate perspective.

Summary Hiya is seeking an Ecommerce Systems Engineer to join our internal technology team. You will build and own internal projects across our Shopify storefront, subscription platform, middleware, and data infrastructure, and coordinate and collaborate with the external agencies we partner with on larger builds. Our systems include Shopify Plus, OrderGroove, Cloudflare Workers, GitHub Actions, Klaviyo, Snowflake, and the connectors behind Hiya's AI-amplified operating model. This is a mid-level, hands-on engineering role working directly alongside the VP of Technology. We are looking for someone who has shipped and owned production commerce systems, is comfortable in this architecture on day one, can troubleshoot whatever the business throws at technology, and uses AI coding tools as a daily practice rather than a novelty. AI is a multiplier here, not a substitute: you have years of writing code by hand, you read and reason about code you did not write, and you can debug Liquid, JavaScript, or a failing pipeline with the tools turned off. You will also bring engineering discipline and oversight, and raise the bar for the team. We are looking for a collaborative team member who enjoys troubleshooting complex technical challenges, is excited by new technologies and gets the most out of AI tools, takes ownership of their work, and is self-directed: someone who sees what needs doing and acts on it without waiting to be told. You are comfortable with ambiguity, you write things down so the next person can pick them up, and you can explain a technical trade-off to marketing, finance, or a customer-service lead in plain language. Key Responsibilities Storefront & Shopify Engineering • Own the Shopify Plus codebase: Liquid, theme architecture, Shopify Functions, Checkout Extensibility, and the Admin GraphQL API., • Own the storefront deployment pipeline (GitHub Actions, blue/green theme deploys, settings sync) and its secrets, tokens, and access., • Act as the pull-request review gate for agency and contractor work; hold the bar on quality, security, and change control., • Build storefront features and fixes directly when it is faster to do in-house; scope and hand off larger builds to agency partners with clear requirements and acceptance criteria. Middleware, Integrations & Automation • Build and maintain Cloudflare Workers and serverless services connecting Shopify to OrderGroove (subscriptions), Klaviyo, Flowspace (WMS), and our data warehouse., • Design and debug API integrations (REST and GraphQL), webhooks, and event flows across the stack., • Write the scripts, Shopify Flows, and small internal tools that automate operational work (bulk operations, data fixes, guardrails against bad orders) so routine needs do not wait on an agency queue., • Instrument and monitor integrations so failures surface before customers or finance notice. AI-Amplified Org Infrastructure • Build and operate the connectors (MCP servers on Cloudflare), data pipelines into Snowflake, and dashboards that give every department AI access to its own data., • Design permission models so shared context is inherited safely per user and department., • Use AI coding assistants daily and help the wider team adopt them well. Reliability, Troubleshooting & Incident Response • Be the technical first responder for production issues across storefront, subscriptions, fulfillment, and integrations., • Run root-cause investigations using the Admin API, logs, and vendor APIs; document findings and recommend the fix before making it., • Turn incidents into permanent guardrails, runbooks, and monitoring. Engineering Practice & Governance • Establish and maintain repository standards, CI/CD, code review, and environment hygiene., • Follow and improve change-control and SOX/ITGC practices for code and infrastructure changes; keep secrets and access audit-ready., • Document architecture and decisions so knowledge lives at Hiya, not only with a vendor., • Own the technical relationship with our agency partners day to day: requirements, review, acceptance, and knowledge transfer on everything they ship. Competencies • Commerce engineering depth: has owned a production Shopify Plus codebase, not just customized one., • Systems fluency: comfortable moving between storefront code, serverless middleware, third-party APIs, and a data warehouse in the same afternoon., • Troubleshooter's method: dig in, reproduce, test, document, recommend. Comfortable with ambiguity and unfamiliar systems., • Fundamentals first: years of hands-on coding before and alongside AI tools. Reads unfamiliar code, reasons about it, and traces a bug through Liquid, JavaScript/TypeScript, SQL, or a GitHub Actions log without an assistant., • AI-native practice: uses AI coding tools daily, knows where they help and where they do not, and verifies what they produce., • Security and access instincts: least privilege, token hygiene, change control by default., • Ownership: takes a problem end to end and closes the loop with stakeholders., • Plain-language communication: explains technical trade-offs to marketing, operations, and finance clearly and without ego., • Teaches as they go: raises the team's engineering bar through review, documentation, and pairing. Qualifications & Requirements • 5 to 8 years of professional software engineering experience, with meaningful time on ecommerce or subscription systems., • Strong, hand-written TypeScript/JavaScript and solid HTML/CSS; hands-on with serverless platforms (Cloudflare Workers preferred, or equivalent) and the Node runtime., • Fluent in the rest of the working stack: Liquid, SQL, GraphQL, JSON/YAML (GitHub Actions and configuration), and Bash/shell. Able to read and debug all of them manually., • Deep Shopify Plus experience at the code level: Liquid, Admin GraphQL API, Shopify Functions and/or Checkout Extensibility, theme deployment pipelines., • Experience building and debugging API integrations and webhooks across SaaS systems., • Working SQL and experience with a cloud data warehouse (Snowflake preferred)., • Git, pull-request workflows, and CI/CD (GitHub Actions preferred) as everyday tools., • Daily use of AI-assisted development tools (Claude Code, Cursor, Copilot, or similar), with the judgment to review, test, and correct their output. Candidates who cannot work without them will not be a fit., • Clear written communication; able to document systems and decisions. Nice to have • Subscription platforms (OrderGroove, Recharge), WMS/3PL integrations, Klaviyo API., • Python or Node scripting for data and bulk operations; Playwright or similar for end-to-end testing., • Experience with MCP servers or building tooling for LLM-based workflows., • Experience directing or reviewing agency-built codebases., • Familiarity with SOX/ITGC change-control environments. Education Bachelor's degree in a technical field or equivalent work experience. Why Join Us • Own real systems end to end and work directly with the agency partners who build alongside you., • Work directly with the VP of Technology on the systems that run a national DTC brand., • Build the infrastructure behind an AI-first operating model that the whole company will use., • 100% remote, flexible environment, with room to grow into technical leadership as the team scales. About Hiya Health Hiya Health is on a mission to reinvent children's health with thoughtfully designed products that are free from unnecessary additives, artificial ingredients, and sugar. We believe kids deserve better, which is why we've created a new standard in children's nutrition ~ clean, effective, and backed by science. Founded by parents, we are passionate about making health easy for families through sustainable practices, high-quality ingredients, and innovative solutions. At Hiya Health, we are driven by our commitment to transparency, excellence, and creating products that parents trust and kids love. Join us in shaping the future of children's wellness!

Job Description About the Brand: Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe. About the Role We are seeking a passionate and results-driven Sales Supervisor to join our boutique, powered by the Leap Platform, in The Los Angeles market Opening October 2026 through April 2027. This opportunity is ideal for a hands-on retail leader who thrives on the sales floor, develops teams, and creates exceptional customer experiences. As a key member of the leadership team, you will serve as the Leader on Duty, partnering with the Store Manager/General Manager to drive sales performance, lead daily operations, and ensure the team delivers an elevated in-store experience. When the Store Manager is not present, you will confidently oversee the business, ensuring sales goals are achieved, brand standards are maintained, and customers receive exceptional service. Hourly Pay Range: $23/hr. – $25/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. This role is bonus eligible. What You'll DoDrive Sales Performance • Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors., • Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results., • Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.Deliver an Exceptional Customer Experience, • Create meaningful customer connections through authentic engagement, product expertise, and personalized service., • Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.Lead & Develop the Team, • Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team., • Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.Lead Daily Store Operations, • Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience., • Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies., • Support store events, activations, new store openings, and market initiatives as needed.Key Performance Indicators (KPIs) Sales Leadership & Business Performance: Leads the team to achieve daily sales goals and key performance metrics through effective coaching, floor leadership, and commercial execution. Customer Experience & Brand Loyalty: Creates meaningful customer connections through exceptional service, product expertise, and engagement strategies that drive loyalty and repeat business. Team Engagement & Development: Builds a high-performing team through coaching, recognition, collaboration, and consistent reinforcement of brand expectations. Operational Excellence: Maintains strong execution of store standards, operational processes, and daily business priorities. Position Requirements • 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments., • Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment., • Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences., • Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships., • Strong organizational skills and attention to detail while managing multiple priorities., • Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred., • Flexible availability, including days, evenings, weekends, and holidays., • Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs., • Must be at least 18 years of age.About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others. To hear more about our platform directly from our CEO, click here! Leap Perks Leap offers a competitive total rewards package, which includes: • Bonus eligible, • Medical, dental, and vision benefits (must average 32+ hours per week), • AllOne Health Employee Assistance Program, • 401(k), • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-time hourly employees accrue PTO in accordance with local laws., • Employee discount and wardrobe allotment for participating Leap brands Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities. Powered by JazzHR x81ewLtsBx

Job Description About Kitsch Kitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make everyday essentials that make you feel exceptional. The Role We ship thousands of orders every day through Shopify, TikTok Shop, and Faire. We need someone who keeps that flow moving, no matter what. This isn't a pick-and-pack role, and it isn't a desk job either — it's the connective tissue between the two, sitting right between the floor and the office. You'll work in ShipHero, our warehouse management system, and treat every stuck order like it's your problem to solve, because it is. When something's off, you're the one who catches it first. Kitsch · On-site, Los Angeles warehouse · Full-time · Reports to: Warehouse Manager What You'll Do Keep orders flowing • Own the daily health of our online orders (Shopify, TikTok Shop, Faire) from the moment they arrive at the warehouse to the moment they ship, • Watch how we're pacing against the day's inflow and flag it early when we're falling behind, • Keep an eye on our oldest, most urgent orders and make sure they ship first, • Confirm every order sits in a fulfillable state: correctly statused, allocated, and visible to the right team Keep the floor stocked and moving • Drive putaway and replenishment: get received stock out of staging and into pickable locations before pickers run dry, • Escalate fast when we're low on inventory or need product moved into sellable locations, • Jump in hands-on wherever the bottleneck is — this is a sweep-the-floors kind of team Coordinate the people • Work with floor leads to keep everyone in the right spot, and flag imbalances to the Warehouse Manager, • Be the go-to problem solver when a picker or packer hits a wall, • Grow into the Warehouse Manager's right hand for coverage as trust builds Keep the systems honest • Monitor ShipHero daily: devices, stations, order statuses, and workflow settings, • Troubleshoot the real issue, not just the symptom: fix automation rules, reprocess orders, track down why an order landed in the wrong place, • Pull reports from ShipHero to answer real questions: what's aging, what's blocked, what shipped, • Handle basic floor IT: set up a computer, printer, scanner, or Wi-Fi, and get a frozen app running again What You Bring Must-haves • Significant WMS experience; hands-on ShipHero experience strongly preferred, • 2–4 years in warehouse operations, e-commerce fulfillment, or 3PL work, • A systems thinker: when one order breaks, you check what else broke the same way, • Calm under pressure — peak days and product launches energize you, not rattle you, • A natural fixer who asks "how can I help?" before being asked, • Bilingual English/Spanish strongly preferred — our floor team is Spanish-first, • Comfortable being on your feet and on the floor for most of the day, • Weekend availability required Nice-to-haves • Experience with Shopify, TikTok Shop, or Faire and how their orders flow into a WMS, • Experience working with or inside a 3PL, • Basic comfort with barcode hardware, label printers, and networking, • Experience supporting high-volume launches or peak season The Details • Full-time, on-site at our Los Angeles warehouse, • Reports to the Warehouse Manager; works alongside floor leads, • Pay range: TBD, • Schedule includes weekend availability Powered by JazzHR Gfw80lDSgB

Job Description ABOUT BYVINNIK byVINNIK is a size-inclusive, ethically manufactured luxury fashion brand based in Los Angeles. We design bold, theatrical garments using deadstock and premium textiles, with a focus on craftsmanship, body diversity, and sustainability. Our pieces have been worn by celebrities, featured in major publications, and selected by top stylists for red carpets, performances, and global campaigns. We're seeking a highly organized, detail-oriented Operations Associate to oversee the daily flow of products, inventory, and materials within our creative studio. This role is responsible for new product intake and order fulfilment. This role is vital to ensuring seamless backend operations, maintaining the showroom floor, supporting live and digital sales, and delivering an exceptional experience to customers and retail partners. KEY RESPONSIBILITIES Warehouse, Showroom & Inventory Management Maintain cleanliness, organization, and workflow of the mezzanine-level warehouse and showroom floors Ensure the showroom floor is consistently clean, visually merchandised, and on-brand Track and manage finished goods, raw materials, trims, packaging supplies, and office inventory Ensure one of each style/print in Suzanne’s size (or nearest equivalent) is always present on the showroom floor Accurately pick, pack, and fulfill all online and showroom orders Reset and reorganize inventory following pop-ups, events, fittings, photoshoots, and live sales Execute errands and production-related tasks, including vendor coordination Maintain and update website (Shopify) product listings, imagery, inventory, discount codes, and collections Remove reserved or unavailable items from live listings in real time Regularly audit digital inventory (Shopify and third-party platforms) against physical stock in both showroom and warehouse Include costing data in product listings when available Work with team to keep storage unit with fabric and materials organized by fabric type/color Customer Service & Administrative Support Respond to customer emails with professionalism, empathy, and promptness Maintain CRM and inventory spreadsheets; assist with compiling reports and data Support wholesale and PR processes, including order tracking and stylist pull management Maintain accurate product listings on Shopify and third-party platforms (e.g., Faire, Wolf & Badger) Marketing & Sales Support Assist with live sales: manage order logging, monitor comments (“sheriffing”), and occasionally appear on camera Design promotional assets in Canva for email, Adobe Suite, Google Suite, CRM, Meta, TikTok, Pinterest and other new emerging social media platforms CRM: Draft and send text/email blasts for launches, restocks, sales, and events Help maintain seasonal materials including lookbooks, line sheets, and internal marketing docs Studio, Showroom, Photoshoot & Event Support Maintain a clean, organized, and welcoming showroom floor daily Assist with visual merchandising and display setup Support setup and teardown of events, pop-ups, and activations Be present during events to assist with styling, customer service, and operational flow Ensure showroom and mezzanine are clean, safe, organized and aesthetically to the brand standards rid of trash, debris and out of place gear and merchandise Assist on photoshoots, including preparation, garment tracking, on-set support, and post-shoot organization Work closely with the Senior Brand Operations & Showroom Manager and Creative Director on daily studio needs QUALIFICATIONS Strong organizational skills and attention to detail Experience with Shopify, Canva, Google Suite, CRM platforms, and email/SMS marketing tools Excellent written communication and time management abilities Collaborative, proactive, and solutions-focused Comfortable lifting up to 50 lbs and working in a two-level studio environment Passion for ethical, size-inclusive fashion Willingness to appear on camera for live sales or content when needed and in-person activations \nCompany Description ABOUT BYVINNIK byVINNIK is a size-inclusive, ethically manufactured luxury fashion brand based in Los Angeles. We design bold, theatrical garments using deadstock and premium textiles, with a focus on craftsmanship, body diversity, and sustainability. Our pieces have been worn by celebrities, featured in major publications, and selected by top stylists for red carpets, performances, and global campaigns. We're seeking a highly organized, detail-oriented Warehouse & Fulfillment Associate to oversee the daily flow of products, inventory, and materials within our creative studio. This role is vital to ensuring seamless backend operations, maintaining the showroom floor, supporting live and digital sales, and delivering an exceptional experience to customers and retail partners. ABOUT BYVINNIK\r\n\r\nbyVINNIK is a size-inclusive, ethically manufactured luxury fashion brand based in Los Angeles. We design bold, theatrical garments using deadstock and premium textiles, with a focus on craftsmanship, body diversity, and sustainability. Our pieces have been worn by celebrities, featured in major publications, and selected by top stylists for red carpets, performances, and global campaigns.\r\n\r\nWe're seeking a highly organized, detail-oriented Warehouse & Fulfillment Associate to oversee the daily flow of products, inventory, and materials within our creative studio. This role is vital to ensuring seamless backend operations, maintaining the showroom floor, supporting live and digital sales, and delivering an exceptional experience to customers and retail partners.

Job Description Job description L’AGENCE, an upscale contemporary fashion brand, is looking for an experienced Warehouse Pick and Packer Associate. L’AGENCE is distributed globally in retailers such as Sak’s 5thAvenue, Neiman Marcus, Bergdorf Goodman, Intermix, Shopbop, Revolve, Harrod’s, Net-A-Porter, as well as lagence.com and our own retail stores on Melrose Place and Madison Avenue. POSITION SUMMARY: Primarily responsible for preparing, packaging, and shipping items sold, ordered, purchased, or otherwise fulfilled through Shopify online orders. Your responsibilities will be to ensure efficient, safe, and professional packaging, shipping, and receiving of various items. DUTIES AND RESPONSIBILITIES: • Able to manage a tape gun and dispenser, • Understand Scanning system, • Ticket garments, • Folding and bagging garments, • Complete orders, including picking merchandise, packing orders, and prepare for shipping, • Process returns, • Assist with inventory counts and warehouse organization, • Ensure all procedures, policies, and standards are followed, • Maintain safe working conditions within the warehouse and exercise care in the course of work to prevent injuries to self and co-workers, • Able to lift/carry up to 40/50 lbs., • Perform additional duties as assigned or required REQUIREMENTS: • Ability to start shift at designated time, • Ability to work extended hours, including weekends, as needed, • Willingness and capacity to sit/stand for minimum periods of one hour at a time to prepare shipments, • Preferred, one year of warehouse experience, • Valid Driver’s License, must be willing to submit to a background check, • U.S. work authorization required Job Type: Full-time Pay: From $18.00 per hour Benefits: • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • 401k Schedule: • 8 hour shift, • Monday to Friday, • Overtime Language: • English (Required) Shift availability: • Day Shift (Required) Work Location: In person

Job Description Alpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports, driven by a commitment to performance, safety, and innovation. Behind every product is a dedication to service, integrity, and excellence; extending beyond the point of sale to ensure a seamless customer experience. Position Overview We are currently seeking a Returns Coordinator to serve as the key point of contact for managing product returns. This role ensures that returned merchandise is handled efficiently and in line with company standards, providing timely resolutions for our customers and contributing to an optimal post-purchase experience. By bridging customer service, warehouse operations, and inventory control, this function plays a critical role in supporting operational excellence and protecting the company’s reputation. Key Responsibilities • Process returns and exchanges in accordance with Alpinestars’ policies for e-commerce, retail, and wholesale customers, • Inspect returned items for quality, wear, or damage and determine appropriate disposition (restock, refurbish, return to customer), • Communicate with customers and internal teams to resolve return-related issues quickly and professionally, • Coordinate with warehouse team to ensure timely receipt and restocking of returned goods, • Oversee intake of service orders across multiple departments, delivering accurate check-ins and timely distribution to appropriate teams, • Maintain accurate records of all return transactions, tracking trends and reporting on common return reasons or product issues, • Work closely with the quality control and product development teams to relay return feedback and product concerns, • Assist customers by issuing return labels and processing refunds or credits Qualifications, • 1–3 years of experience in logistics, returns processing, or customer service (experience in apparel or sporting goods industry a plus), • Strong attention to detail with excellent organizational and time-management skills, • Familiarity with inventory systems, return portals, and order management platforms (e.g., Full Circle, Shopify, etc.), • Proficiency in Microsoft Office and Salesforce, • Effective communication skills, both written and verbal, • Ability to work independently and collaboratively in a fast-paced, high-performance environment, • Passion for motorsports or action sports culture is a bonus!, • This is a full-time position with benefits. Compensation will be dependent on experience. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, medical condition, marital status, military or veteran status, or any other protected status under applicable law.

Job Description WAREHOUSE ASSOCIATE Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. About the job We are looking to hire a full-time Warehouse Associate for Madhappy. In this position, you will be responsible for supporting day-to-day warehouse operations, including order fulfillment, inventory management, receiving, shipping, and returns processing. This role will be working within our Operations team and will report directly to the Warehouse Manager. You must be based in or willing to move to Los Angeles to be considered for this position. Responsibilities Support DTC ecommerce fulfillment and retail store transfer orders Assist with inbound receiving, putaway, and inventory replenishment Verify transfer orders and bulk shipments for accuracy Support cycle counts and inventory accuracy initiatives Assist with seasonal volume increases, launches, and sale events Follow warehouse SOPs, safety procedures, and quality control standards Pick, pack, and ship e-commerce, wholesale, retail, and internal orders accurately and efficiently Process customer returns, inspect merchandise, and restock inventory when appropriate Organize, label, and maintain inventory within warehouse locations Assist with cycle counts, inventory audits, and discrepancy resolution Support transfers between warehouse locations, retail stores, and events Maintain a clean, organized, and safe warehouse environment About you Qualifications 1+ years of warehouse, fulfillment, logistics, or operations experience preferred Experience in ecommerce fulfillment, warehouse operations, or logistics preferred Familiarity with Shopify, ShipHero, ShipStation, or similar systems preferred Experience in apparel, retail, or consumer goods environments is a plus Ability to work flexible hours during peak seasons and major launches Strong attention to detail and commitment to accuracy Ability to prioritize tasks and work efficiently in a fast-paced environment Ability to lift and move up to 50 pounds and stand for extended periods Characteristics Strong sense of ownership and accountability Highly organized with excellent attention to detail Positive attitude and willingness to support the team wherever needed Adaptable and comfortable working in a fast-paced environment Motivated to learn and continuously improve processes Benefits package available upon hire Compensation $18.50 - $24 per hour Compensation will be determined based on experience, skills, and qualifications. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Parsec Automation, LLC (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations like Gartner and IDC and a winner of numerous awards, Parsec exemplifies leadership in the dynamic, fast-paced manufacturing sector. With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey, Siemens, and DuPont leveraging its innovative TrakSYS platform to tackle even the most complex manufacturing challenges, Parsec's solutions are actively optimizing efficiency, quality, and compliance at over 11,000 plants in more than 140 countries. Committed to customer success and driven by innovation, Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible. Parsec is backed by BVP Forge, a $780M fund in partnership with the $20B Bessemer platform that has backed industry-defining businesses such as LinkedIn, MindBody, Procore, Shopify, and Toast. BVP Forge combines Bessemer's front-line industry insights, proven growth IP, and robust executive network with tailored resources for self-sustaining companies and the ForgeEdge operational program. Parsec is hiring a Technical Trainer to join the Technical Enablement team, reporting to the Director of Technical Enablement. This role facilitates instructor-led TrakSYS bootcamps for internal staff, partners, and customers. Delivery begins virtually and will expand to in-person sessions as the program grows. Approximately 70% of the role is facilitation and learner support; the remaining 30% is revising and developing the content the bootcamps run on. The role requires both facilitation skill and technical fluency. You will be expected to learn the bootcamp's technical simulations thoroughly and handle unscripted questions and live troubleshooting in front of a technical audience. You will work closely with TrakSYS subject matter experts to support learners and keep training content accurate as the product evolves. • Facilitate virtual instructor-led TrakSYS bootcamp sessions, expanding to in-person delivery as the program grows., • Learn the bootcamp's technical simulations and scenarios in depth and guide learners through the simulated plant experience, including unscripted questions and live troubleshooting., • Manage the learner experience across each cohort, including pre-work, session pacing, hands-on lab support, and follow-through on open items., • Support trainees between sessions through office hours and live Q&A, with assistance from a TrakSYS SME., • Conduct train-the-trainer sessions to certify additional internal and partner facilitators as the program scales., • Revise existing modules based on delivery experience, learner feedback, and product releases., • Coordinate peer reviews with SMEs to confirm technical accuracy and clarity., • Assist in creating and maintaining instructor-led content, including presentations, facilitator guides, simulated storylines, and lab exercises., • Continue developing knowledge of the TrakSYS platform, adult learning practice, and the manufacturing sector., • Bachelor's degree in Education, Instructional Design, Engineering, Information Technology, Business, or a related field., • 5-8 years of experience facilitating technical training for adult professional learners., • Demonstrated experience facilitating technical training both virtually and in person., • Technical fluency sufficient to configure and troubleshoot within an enterprise application., • Excellent verbal and written communication skills., • Ability to stay composed and lead a session in front of a technical audience., • Strong problem-solving skills and attention to detail., • Ability to work independently and as part of a team, with strong initiative and follow-through., • Willingness to travel (up to 20%) domestically and internationally for in-person delivery., • $90,000 $100,000 annual base salary, • Variable bonus based on company and individual performance, • 100% company-paid health insurance premiums for employee, • Flexible vacation time, • Outstanding team environment

Headquartered in Los Angeles, Beyond Yoga is a premium active lifestyle brand, female-founded, LA born and bred. Founded in 2005 and grounded in the value of body positivity, Beyond Yoga creates clothing from luxuriously soft, easy to care for fabrics in styles that serve a broad range of workouts and activities. The brand has over 1,218 wholesale accounts across U.S. and international markets and continues to strengthen its market presence through an expanding brick-and-mortar footprint nationwide. Its strong fan base is fueled by enthusiasts of its signature Spacedye fabric and lifestyle essentials including outerwear, lifestyle pants, fleece and beyond. Beyond Yoga seeks to inspire growth in mind, body and in connection with community. In September 2021, we joined Levi Strauss & Co., one of the world's largest brand-name apparel companies and a global leader in jeanswear. Beyond Yoga benefits from our relationship with LS&Co.'s global capabilities. • This is a temporary, holiday season sales stylist position, • Show a thorough understanding and vested interest in Beyond Yoga, • Demonstrate excellent product knowledge to cultivate an authentic selling and service-oriented environment, with a focus on customer connection, • Meet or exceed established store and individual sales and performance goals daily, • Comply with store security, safety, and loss prevention programs, • Assist in maintaining store appearance in accordance with Beyond Yoga's visual presentation standards and general housekeeping procedures, • Efficiency in cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy., • Able to resolve customer concerns with ease, resulting in a positive resolution. Partner with store leadership on elevated issues, • Adopt and advocate for new technologies being rolled-out in store. Understand how tech enables consumer experience, improves operations, and boosts store and company performance. Working knowledge of Shopify platform is a plus, • Able to build relationships and foster a positive, diverse, and inclusive work environment, • Collaborate with store team and Home Office partners on building connections with the local community by way of events, drive brand awareness and engagement, • A brand ambassador that embodies and can cultivate the company's core values, • Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment, • You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging., • Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives, • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts, • Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions., • Must have reliable transportation, • High school diploma or GED preferred Manhattan Beach, CA, USA Compensation for this role ranges from $15.15 - $25.25 per hour, varying with experience and qualifications.

Can You Spot An Influencer Who'll Actually Sell? You know that good partnerships don't just "create buzz." They drive revenue, build authority, and make competitors wonder how the heck you're everywhere at once. You know how to build a scalable affiliate program where the right partners drive sales, the right experts build trust, and every campaign has the tracking and reporting to prove it. If that sounds like you, you might have what it takes to be the Senior Partnerships Specialist at AlgaeCal. Small Print ? If you think influencer marketing is about collecting "likes" this role isn't for you. We're looking for someone who can build a performance-driven partnership ecosystem, manage creators and affiliates, negotiate smart deals, and sniff out wasted spend faster than a bloodhound chasing a runaway sausage cart. This job will give you ALL the feels: We create clinically supported, natural solutions for some of the biggest health challenges women over 40 face today. And your work will help more women discover those solutions. The creators, affiliates, and experts you bring into our world will help women find information they can trust, feel more confident in their choices, and take action on their health. If that excites you, you'll find no better place to continue your career than here. This job might be for you if • You know how to find the right partners. A creator with 500,000 followers doesn't automatically make your pulse race. You look at audience fit, engagement, credibility, brand alignment, and whether there's a realistic path to revenue. You're not here to collect vanity metrics. You're here to build a pipeline of influencers, creators, affiliates, and healthcare experts who can actually perform., • You're comfortable working with performance data. ROAS, CAC, conversion rate, attributed revenue, and performance by partner aren't things you leave for someone else to figure out. You know how to read the data, spot what's working, kill what isn't, and put more money behind the partnerships that deserve it., • You know how to build strong relationships. Great partnerships aren't built by firing over a contract and resurfacing three months later asking for a report. You know how to build trust, communicate clearly, create offers people actually want to say yes to, and keep good partners wanting to work with us again. From first conversation to signed agreement to live campaign to reporting, you know how to keep the whole thing moving., • You understand how affiliate programs work. You're not the kind of person who opens Impact and stares hopefully at the dashboard. You understand recruitment, activation, commission structures, incentives, optimization, and what it takes to turn a handful of affiliates into a real growth channel. Experience with Impact, Klear, GRIN, Shopify Affiliates, or similar platforms will definitely come in handy., • You know how valuable the right expert can be. Healthcare professionals and science experts aren't there to make the About Us page look impressive. The right expert can build trust, strengthen credibility, and make people pay attention. You know how to help find, nurture, and manage those relationships while keeping advisory agreements, expert content, and ongoing initiatives moving forward., • You know how to make campaigns measurable. UTMs, GA4, attribution, affiliate links, conversion paths, dashboardsyou want the plumbing in place before anyone hits publish. If a campaign launches and nobody can tell where the sales came from, you start developing an eye twitch. You can build clean tracking systems, spot reporting holes, and make sure every partnership has a clear line of sight to performance., • You know how to manage a budget. You know when a creator is worth the fee, when the numbers don't stack up, and when it's time to negotiate harder, change the deal, or walk away. You pity the fools who throw five figures at an influencer because "their engagement looks really strong.", • You know how to get campaigns over the finish line. Brief ? negotiation ? content ? compliance ? approvals ? launch ? tracking ? reporting ? optimization. You've managed the whole thing before. You can keep multiple campaigns moving at once, chase down loose ends without becoming everyone's least favourite Slack notification, and make sure things actually launch on time., • You keep an eye on the competition. Which creators are competitors using? What offers are they testing? What messages keep showing up? Who seems to be everywhere all of a sudden? You notice the patterns, find the gaps, and turn what you learn into better ideas for us. Not a 53-slide competitor deck that gets presented once and then quietly dies in Google Drive., • You're good at getting different people to work together. Creative, paid media, compliance, analytics, external partnersyou can keep everyone aligned without turning every decision into a meeting about whether we need another meeting. You communicate clearly, keep momentum high, and generally make complicated things feel less complicated., • You've got the experience to prove you can do all of the above. We're looking for 3+ years in influencer marketing, affiliate management, partnerships, creator growth, or a similar role. Bonus points if you've worked in health, wellness, supplements, D2C, eCommerce, women's health, or another category where credibility matters just as much as conversion. Now, time to be honest is this really you? If you're nodding your head and already thinking about which partners, systems, and campaign levers you'd tackle first, then we can't wait to meet you. At AlgaeCal, we're going to insist that you have these 3 qualities: • You're humble you put the team and others' needs ahead of your own, • You're hungry to learn more, • You're people-smart in the sense that you're a great teammate The truth is, if you don't have these qualities, you won't last long at AlgaeCal. So if you're missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you. We believe in rewarding top talent. So let's talk about salary once we've had the chance to get to know you better. Rest assured, we're generous and offer above-market pay for the right person. If you bring the skills and experience, we'll make sure the compensation reflects that. You'll also enjoy the following benefits: • A generous healthcare package, • Monthly team events and activities, • Flexible Stat Holidays with the option to bank days for later use, • Weekly team lunches, • Casual dress code, • Incredible dog-friendly, Yaletown office one block from SkyTrain And above all, you'll join a team that you'll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people's lives as possible. But we know how to have fun and reward ourselves too. So, do you have what it takes to become the next member of team AlgaeCal? Job opportunities like this don't come along often, and we've got a lot to offer our successful applicant. So, to make sure our future Senior Partnerships Specialist is the real deal, will be a great fit, and will thrive at AlgaeCal, we ask a little more than your run-of-the-mill job application: If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please read carefully: 1. Write a cover letter addressing: Why are you the best Senior Partnerships Specialist for this role? Give quantifiable examples of related achievements. Describe why you fit perfectly with our values. Read them here: https://drive.google.com/file/d/1deCCJZ6tiDiOSlrW0UdCuMV_ahzPBs/view What's the toughest challenge you've ever overcome in your life? How did you overcome it? What are the last three books you've read? What do you do for fun? 1. Explain what you're doing now for a job: If you don't have one, explain why. If you have one, explain why you're looking elsewhere.

As a Customer Success Manager, the job is simple to state and hard to execute: get customers sending direct mail, fast, and keep finding new ways to help them grow their program and see real results. This role owns the full post-sale journey (onboarding, activation, and growth) for a book of business, removing the technical and organizational blockers that keep a customer from mailing and building the habits that keep them engaged and consistently seeing value. Turn every new customer into an active, growing user of LettrLabs, someone who's consistently mailing and seeing real results. Every customer who signs with LettrLabs has committed to a monthly direct mail budget, and the job is to get them live as quickly as possible, keep them consistently active, and help them grow their campaigns. Success is measured in activation, usage, and speed to first value, not just relationship health. Success in This Role Looks Like: • Usage: Keep the managed group of customers highly utilized, meaning a high percentage are actively using the product (sending direct mail) in any given month., • Expansion: Help a growing share of customers expand their program over time, so usage and results grow well beyond where they started., • Time to Value: Minimize the time from signature to live, tracked against three milestones: integration setup, automated campaign setup, and first direct mail sent., • Advocacy: Build customer champions willing to provide references and feedback as accounts see measurable ROI. What You Will Own Drive Activation & Usage • Monitor engagement across the portfolio against a utilization goal; proactively identify dormant or at-risk accounts and re-engage them before they go inactive., • Own the levers that drive sending: automations, audience/list setup, tracking, and suppression, and make sure customers are actually using them., • Diagnose why an account isn't mailing (technical, workflow, or buy-in issues) and clear the path to get them sending again. Accelerate Time to Value • Own onboarding execution against the three core milestones: integration setup, automated campaign setup, and first direct mail send., • Build and continuously improve repeatable onboarding playbooks, and hold customers accountable to a clear, mutually agreed launch timeline., • Identify and resolve technical or process blockers (data feeds, integrations, creative approvals) that delay a customer's start. Expand Usage & Impact • Help customers scale send volume beyond their contracted monthly commitment through expanded use cases, list growth, and increased campaign cadence., • Partner with Sales to spot and act on upsell and cross-sell opportunities as soon as usage trends signal a customer is ready to expand., • Track book-of-business performance against contracted value and flag underperforming accounts early, with a plan to close the gap. Manage Account Health & Risk • Maintain a structured, usage-based health scoring system, rooted in activation, expansion signals, and milestone completion, to catch at-risk accounts before they churn., • Build and maintain account-specific success plans tied directly to activation, expansion, and time-to-value targets, and evolve them as customer priorities shift., • Escalate systemic or recurring blockers to product, ops, and data teams, and drive them to resolution. Cross-Functional Execution • Coordinate across product, design, ops, and data teams to remove technical or workflow barriers standing between a customer and their next send., • Communicate clearly and tactfully across internal and customer stakeholders, prioritizing competing demands without losing sight of the activation goal. Leverage AI & Operational Tools • Use Claude and other AI tools daily to work faster: surfacing usage trends, drafting customer communications, and generating reports., • Bring a work smarter, not harder mindset to onboarding, account management, and reporting workflows. What You Bring Ideal Candidate Profile • 5-8 years in Customer Success, Onboarding, or Account Management with full life-cycle ownership (onboarding, activation, renewals)., • A track record of hitting usage, adoption, or activation-style metrics, not just relationship or satisfaction scores., • Proven ability to run onboarding with urgency: setting timelines, holding customers accountable, and unblocking technical issues without waiting on someone else., • High emotional intelligence with excellent interpersonal and communication skills across stakeholder levels., • Familiarity with marketing automation or SaaS platforms., • Proven ability to prioritize, manage deadlines, and push back with professionalism., • Comfortable navigating ambiguity and change in a startup environment., • Resilient, action-oriented, and thrives under pressure. Technical & Systems Expertise • Working knowledge of system integrations, including Zapier, webhooks, and cross-platform workflows., • Proficient or expert-level in Google Workspace tools (Docs, Sheets, Slides), including manipulating large datasets and generating dashboards/pivot tables., • Understands how data flows through CRMs like HubSpot and Salesforce, and can operate within those systems., • Comfortable with key SaaS and marketing automation platforms like Shopify and Klaviyo., • Understands how systems talk to each other (API logic, data flow mapping) well enough to diagnose integration issues that block activation., • Uses AI tools like Claude daily to streamline work, and ideally can help teach the team how to get more from them., • Expert-level communicator across email, Slack, Confluence, and other async platforms. Benefits • Medical, dental, and vision coverage, • Equity in a fast-growing company, • 401(k) plan., • Flexible PTO and paid holidays, • On-site gym, • Pet-friendly, • Free daily lunch, team off-sites, and happy hours, • Located in the heart of Marina Del Rey, a walkable neighborhood with easy access to shops, restaurants, and the marina LettrLabs USA $100,000 $120,000 USD Actual base salary offered will be determined by: experience, skills, and work location. This range is for base salary, our total compensation includes equity and benefits. We welcome you to apply even if your expectations are outside our listed range. LettrLabs is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. LettrLabs is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and throughout employment. If you need assistance or any accommodation, please let us know. LettrLabs does not accept unsolicited resumes from recruiters or employment agencies without a fully executed recruitment agreement in place. In the absence of such agreement, LettrLabs reserves the right to pursue and hire any candidates without an obligation to pay fees. Agencies are requested not to contact LettrLabs hiring managers or employees regarding recruiting services.

Venice, California Parachute's mission is to help you feel at home. It's what inspires our retail store teams to come together every day to enhance the quality of our customers' lives at home. Because we believe that when we take care of our home, it takes care of us. As a member of our retail team, you'll play an integral role in building a Parachute community within your local area. You'll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute! What this role entails: Our Part Time Sales Associates bring energy to the Parachute customer experience, with their expert knowledge of Parachute products and by warmly welcoming everyone to our space. They are collaborative, action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute's ethos, bringing the Parachute brand experience to customers at the highest standard. As this is a seasonal role, it will end no later than January 11, 2025. What you'll do: Sales + Service • Follows direction of Store Manager in upholding daily operations of the store and achievement of Quarterly store KPI's. Contributes to achievement of store KPI's and ensures performance standards are met. Develops a thorough understanding of products and services. Stays updated on new arrivals, features, benefits and pricing., • Ensures the best possible customer experience, in line with Parachute's Brand and CX strategy., • Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology, uses available resources and knowledge to bring the brand experience to life., • Participates in trade and community events and activations in local markets., • Resolves customer concerns or issues to a positive outcome by determining the problem, taking initiative to identify and resolve, and taking partnership with Store Manager or other leader when needed., • Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships., • Utilizes design service tools as an extension of our customer experience; Operations • Responsible for ensuring accurate timekeeping. Ensures that meal and break procedure is consistently followed. Regularly review all communications/messages/tasks communicated to the store team as appropriate., • Knowledgeable POS (point of sale) and CRM (customer relationship management) systems used to drive the business., • Supports inventory operational excellence: accurate completion of returns, transfers, SFS, BOPIS and donations. Maintains accurate recordkeeping following established procedures. Adheres to established inventory operations requirements, including cycle counts, transfers, inventory prep and TO's., • Maintains high standards of maintenance and organization of the stock room / BOH area, including organization, safety, and inventory operations., • Ensures any maintenance needs are communicated in a timely manner. Utilizes Retail Support Ticket process for all business and operational needs. Submits tickets in a timely manner. Visual Merchandising • In partnership with the Store Manager, follows the Parachute Visual Merchandising strategy. Maintains floor presentation. Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people., • Support store in the execution of store directives and day to day merchandising needs, as directed by store leadership. People + Culture • Share observations with Store Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps., • Holds self accountable to responsibilities as based on the role's job description and in compliance with all policies and procedures, • Completes training within assigned timeframes, actively learns and follows through on completion and application of learning objectives., • Refer candidates for open positions and be engaged in growing and supporting the talent pipeline. Other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business. What you need to have: • Must be available to work a minimum of one weekend day per week, and work during the holiday season., • Retail sales, showroom or customer service experience is preferred., • Education - High School diploma or equivalent is required, • Experience using point of sale systems, inventory management software, scanners, barcode labels and shipping programs is preferred, • Self motivated, collaborative, positive team player with a can-do attitude and growth mindset required!, • Ability to lift up to 10 pounds on a regular basis, and lift up to 40 pounds occasionally, • Frequently physically active, including standing, walking, reaching and grasping for long periods of time. Ability to regularly bend or kneel, • Ability to regularly climb ladders or step stools, • Ability to go up and down stairs occasionally, carrying and moving boxes up and down stairs (depending on location), • Ability to frequently communicate face to face, on the phone or via electronic means What will help you stand out? • Experience in, and a passion for, home interiors is preferred., • Experience with web-based POS and inventory systems is preferred, along with general technical knowledge and aptitude. Systems experience that will give you an edge: Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, Asana. What You'll Get: • $100 new hire gift card and free product for a great night's sleep!, • Generous 40% employee discount on most Parachute products, • Flexible schedules, • Quarterly bonus program + incentives, • Up to 9 days of sick time per year, • Holiday pay, • Voluntary commuter benefit program through Optum, • This is an hourly non-exempt role that has a pay range of $19.00-$21.00 per hour dependent on experience Our Commitment to You We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication with a monthly DE+I newsletter and building a DE+I enrichment and training program. Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers.

At WMP Eyewear, we believe quality eyewear shouldn’t be exclusive to designer labels. That’s why we’re dedicated to creating high-quality, durable, fashionable, and affordable eyewear that is accessible to everyone. Each product we offer is (W)orn and (M)ade with (P)urpose. WMP began as a big dream in a small Chicago apartment in 2011 and has grown into one of Inc. 5000's Fastest Growing Companies. As an independently owned brand based in Scottsdale, Arizona, we consistently offer high-quality eyewear at prices that outperform the competition. We’re also committed to giving back to our community, donating a portion of every eyewear purchase to animals in need. WMP Eyewear is looking for a proactive, highly organized Customer Experience Operations Manager to lead our customer support team and improve the customer journey across every touchpoint. This is not solely a ticket-management role. We are looking for an operational leader who can identify recurring customer issues, uncover their root causes, and partner across the business to implement solutions. This person will serve as the voice of the customer and help us reduce friction, improve efficiency, and deliver an exceptional experience across Shopify, Amazon, TikTok Shop, Retail, and Prescription Eyewear. 📍Remote USA only, excluding CA and New York What You’ll Own • Lead daily support operations for 2-3 csr representatives, including coaching, quality assurance, escalations, and coverage, while owning ongoing improvements to support systems and processes., • Establish and monitor KPIs including response time, resolution time, CSAT, backlog, escalation rate, AI resolution rate, and customer reviews., • Optimize Yuma AI, automation workflows, self-service tools, and the customer-facing knowledge base., • Ensure the support team and AI systems are fully prepared for product launches, promotions, policy changes, and seasonal campaigns., • Monitor customer reviews, ticket trends, returns, and product feedback to identify recurring issues and improvement opportunities., • Partner with Product, Warehouse, Operations, RX, Lifecycle Marketing, Returns, and Retail to resolve customer pain points., • Improve the prescription eyewear experience by reducing confusion, strengthening communication, and coordinating with RX lab partners., • Track customer-reported quality concerns by product, SKU, collection, vendor, or manufacturing batch., • Lead ticket-reduction projects, including FAQ updates, website improvements, proactive customer communication, and policy clarification., • Support retail and promotional readiness for major events, holidays, and sales periods., • Maintain visibility into CX initiatives, owners, deadlines, progress, and expected business impact., • Present a monthly Customer Experience Operations Review to leadership with key findings, actions, and recommendations. What We’re Looking For • Experience managing customer support, customer experience, or service operations in a fast-growing ecommerce or retail business., • Strong people-management, coaching, and quality-assurance skills., • Experience with customer support platforms, AI tools, automation, reporting, and knowledge-base management., • Strong analytical and problem-solving abilities., • Comfortable working cross-functionally and holding projects accountable through completion., • Excellent written and verbal communication skills., • Highly proactive, organized, and able to operate without constant direction., • Experience with Shopify, Amazon, TikTok Shop, prescription eyewear, or omnichannel retail is a plus. What Success Looks Like • Fewer preventable customer contacts and escalations., • Improved CSAT, response times, resolution times, and customer reviews., • Increased AI resolution and self-service rates., • Reduced returns and recurring product complaints., • Better launch readiness and product education., • Stronger coordination across Support, Warehouse, RX, Product, Marketing, and Retail., • Clear, measurable ownership of customer experience improvements., • Most importantly, this person identifies and solves problems before leadership has to ask. They take ownership of the complete customer journey and continuously improve the systems behind it. Why Join Us? • Competitive base salary $70,000-$85,000, • Comprehensive health insurance (Dental/Vision Company Paid), • PTO + Holidays & Perks, • Opportunities for career growth and development - we're growing very quickly! We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. We are proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.

Position Summary The Director of Supply Chain leads global inventory forecasting, procurement, fulfillment operations, warehouse management, and logistics strategy across all sales channels — including Shopify DTC, wholesale, Amazon, and TikTok Shop. This role partners cross-functionally with Marketing, Finance, Fulfillment, and the Executive team to ensure products are delivered efficiently, cost-effectively, and on time, while maintaining strong supplier and 3PL relationships. This is a highly operational and strategic role focused on scaling systems, driving efficiency, reducing costs, and building the infrastructure needed to support rapid growth and international expansion — including establishing order operations and inventory management foundations for emerging channels like TikTok Shop and Amazon. Key Responsibilities Inventory Forecasting & Planning • Own inventory forecasting across all product categories, including: Plush, Bracelets, Packaging, Animal tracking cards, Shipping materials and consumables, • Partner cross-functionally with Marketing, Sales, and Leadership to gather inputs that impact forecasting, including product launches, promotions, market trends, seasonal demand, and wholesale opportunities., • Establish and maintain regular inventory review cadences across both ecommerce and wholesale channels., • Monitor inventory in transit and ensure accurate visibility across all warehouses and fulfillment locations. Product Management & Procurement • Coordinate procurement processes with suppliers and manufacturers., • Create and manage UPCs and barcodes for product packaging., • Send purchase orders and packaging files to printers and suppliers., • Coordinate delivery scheduling to warehouses with proactive tracking updates and shipment alerts., • Communicate discrepancies, delays, or issues directly with suppliers., • Manage sample coordination for Marketing and Executive teams., • Participate in product cost evaluation and supplier decision-making processes., • Ensure purchase orders are placed promptly following product approval and quality testing. Quality Control & Compliance • Oversee quality control processes for plush products, including carton reviews for each PO., • Ensure compliance with shipping timelines, fulfillment standards, and operational requirements., • Flag bracelet unit costs exceeding approved thresholds to leadership., • Ensure large purchase orders receive proper executive approval before placement. Fulfillment & Warehouse Operations • Oversee all third-party logistics (3PL) partners and fulfillment operations globally., • Partner closely with the Fulfillment Manager to optimize outgoing shipping costs, improve e-commerce shipping efficiency, evaluate courier and carrier performance, and maintain branded packaging solutions., • Ensure fulfillment SLA standards are consistently met, including same-day or next-day shipping expectations year-round., • Lead inventory movement planning between warehouses and regions., • Establish and manage order operations and inventory management processes for growing channels, including: Amazon — catalog management, FBA/FBM coordination, inventory replenishment, and fulfillment partner oversight TikTok Shop — order routing, inventory allocation, fulfillment SLA compliance, and integration with existing 3PL infrastructure International Expansion & Logistics Strategy • Support market expansion by researching, onboarding, and coordinating new warehouse locations globally, including Australia, Asia, Pacific Islands, and the United Kingdom., • Develop logistics strategies for international growth and regional inventory placement., • Evaluate shipping providers and identify cost-saving opportunities across all regions. Team Leadership & Operations Management • Build, hire, train, and coach a growing logistics and inventory operations team., • Conduct performance reviews and regular team meetings., • Lead meetings with external suppliers, fulfillment partners, and warehouse operators., • Ensure all stakeholders are informed of inventory updates, operational changes, and upcoming launches or events., • Manage operational organization systems within Notion, including team boards, launch tracking, meeting follow-ups, and operational updates. Financial Oversight & Cost Management • Partner closely with Accounting and Accounts Payable to ensure invoice accuracy., • Monitor vendor costs and identify savings opportunities across shipping, warehousing, packaging consumables, and operational workflows., • Continuously identify process improvements through software, automation, and operational efficiency initiatives. Systems & Software • Evaluate and implement ERP and inventory management software solutions., • Research and implement tools for inventory-in-transit tracking and logistics visibility., • Work closely with Product and Operations teams to improve systems integration and reporting accuracy. Qualifications • Strong experience in logistics, inventory management, supply chain operations, and fulfillment leadership., • Experience managing 3PLs, warehouses, and international shipping operations., • Demonstrated ability to establish order operations and inventory workflows for emerging or high-growth channels (e.g., Amazon, TikTok Shop, wholesale)., • Proven track record of improving operational efficiency and reducing costs., • Strong project management and organizational skills., • Experience working cross-functionally in fast-paced, high-growth environments., • Excellent communication and vendor management abilities., • Experience implementing operational software or ERP systems preferred., • Leadership experience with hiring, training, and team development preferred. What Success Looks Like In the first 30 days, you have a clear picture of our inventory health, supplier relationships, and fulfillment operations across all channels. You've identified the top 3–5 areas of risk or inefficiency and have a plan to address them. At 3 months, our forecasting process is tighter, purchase orders are placed on time and within budget, and we have documented workflows for inventory management across Shopify, wholesale, Amazon, and TikTok Shop. Fulfillment SLAs are consistently met and our 3PL relationships are well-managed. At 1 year, you've built a reliable, scalable supply chain operation. Costs are trending down, international logistics strategy is underway, and the team you've built or inherited is performing with clear accountability. Leadership trusts you to own this function end-to-end. Ongoing, you're operating proactively — not reactively. You're bringing recommendations to leadership, not just updates. You've made Fahlo's supply chain a competitive advantage. EEO Job Posting Statement Fahlo, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.