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Job Description Crisis and Access Line Program Manager Department/Care Stream: CRISIS Programs (Crisis Response Interventions Synchronizing Integrated Services) LIA Reporting Structure Timecard Approver: Director of Healthcare Delivery Operations Primary: Director of Healthcare Delivery Operations Secondary: Director CRISIS Services Location: South Valley 2 Status: Full-Time Salary Range: $101,100 – 131,300/yr FLSA: Exempt EEO-1: Management Organization Information WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we’ve committed ourselves to finding solutions for our community’s health and well-being to achieve regional health through high-quality comprehensive care. Our focus has always been to offer a full range of quality medical care, dental care, mental health, and behavioral health services and enabling services to underserved people. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission. We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We’re also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. Position Summary The Crisis and Access Line Program Manager is responsible for overseeing the operation, staffing, and reporting requirements for the Crisis and Access Line Program. Will collaborate with the CRISIS Clinical Staff Manager and the Director of 988 Suicide Prevention and Crisis Services and assist with the development and implementation of policies and procedures specific to the field of crisis intervention, suicidology, mental illness, and substance abuse. Required Qualifications • Active LCSW, LMFT, or LPCC in the State of California is required at the time of hire., • A minimum of 3 years of experience with completing various assessments, safety planning, and crisis intervention required. Crisis Call Center experience desirable., • Excellent interpersonal and demonstrated supervisory skills., • Willingness to become a certified trainer in ASIST (Applied Suicide Intervention Skills Training) or other approved evidence-based suicide prevention training for crisis centers., • Understanding of brief interventions, including Motivational Interviewing, Dialectical Behavioral Therapy, Cognitive Behavioral Therapy (CBT), or similar evidence-based practice., • Experience practicing Harm Reduction, Client-Centered theory, and Trauma Informed Care., • Knowledge of the continuum of crisis care in CA and requirements to access and navigate substance abuse and mental health treatment services for individuals with Medi-Cal, uninsured, and private insurance., • Ability to coordinate and facilitate trainings and meetings., • Interest in collaborating with multiple stakeholders to support the development of an expanded crisis response system., • Demonstrated commitment to high-quality care for people who have been underserved and sensitivity when working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins, including people who have substance abuse disorders, HIV, physiological impairments, disabilities, and unhoused community members., • Ability to provide “on–call” assistance with some scheduling flexibility to provide coverage on holidays and weekends when needed and scheduled., • Efficient time management skills with the ability to meet deadlines and organizational needs., • Excellent interpersonal communication skills both verbally and in writing., • Proficient in Microsoft 365 and ZOOM. Experience with Electronic Health Records is preferred., • Ability to work effectively in a fast-paced environment., • Ability to strictly adhere to telecommuting agreement, if available., • Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality., • Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing., • Assist and support the Center/Department/Program to meet standards of High Reliability. Essential Responsibilities • Manage all aspects and provide clinical oversight of the Crisis and Access Line Program, including the dispatch of Mobile Crisis Units., • Meet all grant-funded KPIs, metrics, and requirements., • Recruit, screen, train, and supervise Crisis and Access Line staff., • Ensure the Crisis and Access Line Program is adequately staffed with crisis counselors each shift; provide consultation and debriefing to crisis counselors as needed; Work “on-call” to answer clinical questions as part of a regular rotation., • Consult with and provide training to Crisis and Access Line team members to enhance communication skills, support a trauma-informed approach, and enhance cultural sensitivity and effectiveness when responding to crisis situations., • Provide high-level brief, solution-focused interventions, complete and oversee assessments and screenings, provide behavioral health triage, and coordinate care for community members in mental health or substance use crisis and/or need connection with treatment in-person and through telehealth options., • Prepare monthly reports, make recommendations on outcomes, and assist with program evaluations. Assist with projects, initiatives, and related data collection. Assist with Utilization Review activities., • Collaborate with the CRISIS Program Clinical Staff Manager to develop and maintain clinical staff, a clinical training handbook, and a basic training curriculum for Crisis and Access Line Program Staff., • Provide oversight of Quality Assurance/Quality Improvement activities and participate in agency-wide QA/QI programs as requested., • Consult with the VP of Healthcare Delivery Operations regarding updates, changes, or needs in policy, procedure, training, etc., • Document all patient interactions in the Electronic Health Record or other reporting formats according to funders, WellSpace Health policies, and timelines., • Maintain confidentiality according to HIPAA requirements for all patient communications., • Regularly engage with County behavioral health programs, mobile crisis teams, crisis stabilization units, and community resources in a professional and competent manner that builds relationships and benefits the crisis response system., • Provide ongoing education and consultation to WellSpace Health staff, management, and the greater community on the role and benefits of an integrated crisis response system., • Provide ASIST, Mental Health First Aid, Motivational Interviewing, or other evidence-based training as requested., • Work with WellSpace Health Leadership Committees, participate in conferences, and attend meetings as required., • Promote teamwork and positive professional work relationships., • Manage mandated reporting requirements and provide training and consultation to Supervisors, staff, and volunteers/interns on mandated reporting issues or imminent risk situations., • Maintain adherence to Accreditation standards and practices with AAS, ICH, Joint Commission, National Lifeline Certification at all times., • Travel as needed or assigned to complete duties of the position., • Other duties as assigned. Benefits The successful candidate will receive a regionally competitive salary, above-average health benefits at reduced costs, company-paid life insurance and long-term disability insurance, an additional voluntary retirement plan with company match, and no vesting schedule requirement. • Paid bereavement and jury duty leave, • 11 paid holidays per year, • Paid time off, • Paid sick leave, • Flexible Spending Program, • Company paid malpractice insurance for all providers, • Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WellSpace Health is an Equal Opportunity Employer Company DescriptionWellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

Job Description Access Therapy is in need of driven and dedicated Registered Nurses (RNs) for Home Health to provide excellent home care solutions to individuals of adult ages. The Registered Nurse will use the nursing process to assess and manage the medical needs of a patient. They identify other disciplines needed to maximize patients’ progress toward goals. The Registered Nurse will be the patient’s advocate and will be in communication with the primary MD and Case Manager as the patient’s condition requires. QUALIFICATIONS: • Current active Registered Nurse license., • Minimum of 1 year experience preferably in a hospital or clinic setting., • Bilingual is a plus! [ Spanish/ Vietnamese/Chinese Speaking ], • Above-average compensation!, • Flexible schedules, • Varied caseloads and treatment settings, • Must be able to maintain safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel as needed., • Must adhere to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations., • Documents patient care services by charting in patient and department records., • Maintains continuity among team by documenting and communicating actions, irregularities, and continuing needs., • Be able to patient confidence and protects operations by complying fully with HIPAA regulations., • Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods., • Must ensure that services are provided in a manner that is appropriate to patient needs and in full compliance with established medical protocols and legal requirements., • Provide direct patient care, including the administration of medications and immunizations, performing nursing procedures, and providing patient education, • Be able to provide triage services, including patient assessment and education, arranging for necessary appointments and referrals, and providing appropriate follow-up. Fill-in for triage nurse as needed., • Be able to provide backup assistance for the Clinical Manager as needed., • Demonstrate clinical assessment skills at the level necessary to meet the job requirements, • Ability to meet requirements of CPR, First Aid and other mandated programs., • Ability to make independent decisions when circumstances warrant such action., • Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to medical care in home health setting., • Proven decision-making and analytical skills., • Ability to organize, prioritize and efficiently carry out duties and assignments., • Effective interpersonal skills and the ability to work with an interdisciplinary care team., • Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, and policies and procedures that are necessary for providing quality care., • Ability to interact effectively and in a professional, supportive manner with persons of all backgrounds., • Excellent verbal and written communication skills. Please note, the salary listed is for full-time employees. We do have part-time openings as well, with the pay being based off an hourly rate. Company DescriptionAccess Therapy provides trained, compassionate, and professional staffing for Home Health Care services. Our team includes skilled Nurses, Physical Therapists, Occupational Therapists, Medical Social Workers, and Home Health Aides dedicated to delivering quality care to patients in the comfort of their homes. Our mission is to be a trusted staffing partner for Home Health Agencies, helping ensure seniors receive safe, reliable, and compassionate care while maintaining independence in their own homes.Access Therapy provides trained, compassionate, and professional staffing for Home Health Care services. Our team includes skilled Nurses, Physical Therapists, Occupational Therapists, Medical Social Workers, and Home Health Aides dedicated to delivering quality care to patients in the comfort of their homes.\r\n\r\nOur mission is to be a trusted staffing partner for Home Health Agencies, helping ensure seniors receive safe, reliable, and compassionate care while maintaining independence in their own homes.

Job Description GENERAL PURPOSE Under the administrative supervision of the Program Director, this position is responsible for clinical supervision and performance supervision to select direct service staff; works closely with licensed clinical director; assists the Program Director with all areas of program development. DISTINGUISHING CHARACTERISTICS This is an at-will leadership position within a program. Additionally, this position is responsible for the day-to-day supervision of assigned staff who perform the established duties of the program. This is a management position responsible for all phases of the management process within the assigned program. ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class • Provides individual clinical supervision and guidance to team members, ensuring that services are delivered to clients assigned to their caseloads., • Provides prompt intervention in the event of a crisis both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis situation., • Provides “on-the-spot” counseling that is both helpful to the members and consistent with the philosophy of the program., • Insures the safety, health, and well being of members., • Completes paperwork as assigned in a timely manner., • Provides appropriate supervision of subordinate staff to facilitate timely and appropriate service provision and completion of tasks., • Is personally responsible and held accountable for work hours and time management as coordinated with the Program Director., • Facilitates at least one group session per week., • Provides support to other staff members as needed., • Assist members in Mental Health Court, • Facilitates team staff meetings and attends agency staff meetings unless approval for non-attendance is secured by the Program Director., • Monitors staff productivity of supervisees, ensuring all paperwork is completed in a timely fashion and all agency/program productivity standards are met. Education, Training and Experience A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited college or university with a master’s degree in Social Work, Psychology, or a related field and valid registration with the Board of Behavioral Sciences (BBS) ; two (2) years of varied experience as a provider of mental health services; minimum of one (1) years’ supervisory/ management experience. Licenses; Certificates; Special Requirements: • California driver’s license & current vehicle insurance/registration, • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles. Education, Training and Experience A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited college or university with a master’s degree in Social Work, Psychology, or a related field and full licensure as an LMFT, LCSW, or LPCC verified with the Board of Behavioral Sciences (BBS); varied experience as a provider of mental health services. Licenses; Certificates; Special Requirements: • Full Licensure as LMFT, LCSW, LPCC verified with BBS or CA Board of Behavioral Sciences (BBS), • California driver’s license & current vehicle insurance/registration

Job DescriptionSalary: $21.00-$25.00 Job description Job Overview We are seeking a compassionate and dedicated Registered Behavior Technician (RBT) to join our team. The RBT will work directly with children and individuals with autism and other developmental disorders, implementing behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). This role is essential in providing support and guidance to enhance the quality of life for our clients through applied behavior analysis techniques. Duties • Implement individualized care plans based on the principles of applied behavior analysis., • Provide direct patient care, focusing on improving social, communication, and daily living skills., • Educate clients and their families about behavioral strategies and interventions., • Document patient progress and maintain accurate medical records in compliance with regulations., • Collaborate with a multidisciplinary team to assess client needs and adjust care plans as necessary., • Assist in the development of treatment goals and objectives tailored to each client's unique needs., • Experience working with children, particularly those with autism or developmental disorders., • Knowledge of special education practices and behavioral health principles., • Strong ability to educate clients and families about care plans and interventions., • Proficient in medical documentation practices, ensuring all records are up-to-date and accurate., • Familiarity with applied behavior analysis techniques and strategies., • Excellent communication skills, both verbal and written, to effectively interact with clients, families, and team members. Job Types: Full-time, Part-time, Contract Pay: $21.00-$25.00 per hour Expected hours: 15 40 per week Benefits: • Flexible schedule, • Health insurance, • Opportunities for advancement, • Paid training, • Professional development assistance Schedule: • 4 hour shift, • 8 hour shift, • Day shift, • Monday to Friday, • Weekends as needed Work Location: Sacramento, Placer, El Dorado Counties.

Job Description Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We’re seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we’re hiring and offering a sign-on bonus! Position Title: Clinical Manager Program(s) and Location: CORE X (Sacramento, CA) Schedule: Full-time Non-Exempt, 40 hours per week, Monday - Friday 8:00am-5:00pm (may require working some evenings and weekend schedules) Pay rate: $41.72 - $43.80 hourly depending on qualifications Pre-licensed/Associate (within 500 hours of licensure & BBS registered) • $43.80 hourly About the Position: The Clinical Manager is responsible for the day to day operations and clinical oversight of clinical care. The Clinical Manager will collaborate with the Program Director regarding clinical consultation and daily operations. This position is responsible for ensuring program quality, maintaining Agency standards, and ensuring clinical contractual compliance. The Clinical Manager supervises clinical staff within the program. Additionally, this position is responsible for completing all internal and external quality assurance activities per County Mental Health Plan(s), such as internal and external audit reviews, and overseeing the procedures for maintaining accurate and up-to-date program records. The Clinical Manager ensures that Best Practices of mental health recovery are trained and implemented. Essential Duties & Responsibilities: • Support individuals with active listening, demonstrate empathy and carry a message of hope and recovery., • Provide client assessments and formulate service plans regarding intensive long or short-term treatment., • Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues., • Assists clients and family/caregivers in understanding treatment and the use of therapy and medication. Deliver therapeutic services to clients and family/caregivers, including but not limited to, individual therapy, group therapy and family therapy., • Works with a multi-disciplinary team to provide integrated psychosocial rehabilitative services and attend meetings to ensure continuity of care for clients., • Reviews client assessments, client plans and progress notes to assist treatment team with training and accuracy to meet Medi-Cal billing standards, • Assess, train, and support direct reports including interns/volunteers to ensure quality services, • Participates in the internal and county utilization review process, • Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, EHR forms, HMIS), • Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual, • Provide after-hours service/back-up and crisis intervention on a rotating basis in applicable programs, • Use motivational interviewing, trauma-informed care, and harm-reduction practices, • Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm., • Other job duties as assigned Supervisory Responsibilities: Directly supervises employees, students, and/or interns as assigned based on agency needs. If staff are licensed by the Board of Behavioral Sciences (BBS) and certified or trained to do so, provides clinical supervision for employees seeking hours toward licensure. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: • Master’s Degree in the field of psychology, counseling or social work and registered with the Board of Behavioral Sciences, • Ideal candidate is within 500 hours of completion for BBS testing requirement, • Two (2) years of professional experience in a mental health related setting providing direct services. At least one year providing community-based treatment, • Knowledge of, and/or experience working with, County’s EHR forms and Medi-cal billing is highly desirable, • Knowledge of the theories, principles and techniques of family, group and individual therapy, as well as the planning, development and implementation of comprehensive service plans, • Experience supervising staff is desirable, • Knowledge of principles and techniques of diagnostic assessment and interviewing, and the social psychological and physical aspects of mental disorders, • Experience with Medi-Cal requirements is desirable, • Work experience with persons who have substance abuse challenges, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable, • Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable, • Demonstrated knowledge of group work principles and the ability to work effectively with groups, • Consumer of mental health services or a family member of a mental health consumer is desirable Certificates, Licenses, Registrations: • Must meet the qualifications of a Licensed Professional of the Healing Arts (LPHA), possessing a valid California License in one of the following professional categories:, • Licensed Clinical Psychologist, • Licensed Clinical Social Worker (LCSW), • Licensed Marriage and Family Therapist (LMFT),, • Licensed Professional Clinical Counselor (LPCC) OR, • Be in the final stages of the process of obtaining licensure (500 hours) for any of the above stated professions and be registered with the Board of Behavioral Sciences., • Provide own vehicle, possess a valid California Driver’s License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker, • Must have at least 3 years of driving experience Other Skills, Abilities, and Job Requirements: • Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings, • Consumer of mental health services or a family member of a mental health consumer is desirable, • Work overtime as requested and approved, including after-hours duty as needed Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: • 21 PTO days per year (4 weeks & 1 day), • 26 PTO days after the 5th year (5 weeks & 1 day), • 6 days paid sick time, • 11 paid holidays, • 1 Personal Day, • Leadership Development, • Reimbursements, • Eligible for Government Loan Forgiveness Programs, • Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage), • HSA Contributions, • Flexible Spending Account, • 401k match, • PTO Cash Out, • Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more, • Employee Assistance Program, • Regular wage step scale increases, • Flexible start/end times for some positions, • iPhone with unlimited data for personal/professional use and laptop for some positions, • Clinical Supervision towards licensure (for certain positions and upon approval), • CEU days for certain positions, • Up to $500 CEU allowance for certain positions, • Annual BBQ and staff appreciation awards, • Annual Gift Card Program, • Referral Bonuses, • All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative – Online Career Center Final Filing Date: Until Filled

Job Description REPORTS TO (TITLE): Director of Clinical Services PAY RANGE: $73,403 - $88,000 Salaried, Exempt The Case Management Supervisor ensures hospital compliance with California’s Lanterman‑Petris‑Short (LPS) Act and patient rights regulations. This role provides system‑level oversight of involuntary psychiatric treatment processes, conservatorships, and hearings, serving as a liaison between hospitals, courts, county behavioral health, and clinical teams at a supervisory and compliance level. The Supervisor oversees all legal processes for patients detained under the LPS Act (e.g., 5150, 5250, 5270) by monitoring staff performance, ensuring documentation accuracy, and verifying compliance with statutory timelines. The Supervisor coordinates certification review hearings, Riese hearings, and writs of habeas corpus as part of supervisory oversight, while ensuring that case management staff complete the required case management tasks. This position directly supervises case managers, including the IST (Incompetent to Stand Trial) Case Manager, by assigning workloads, monitoring performance, providing training, and ensuring adherence to legal and regulatory standards. The Supervisor provides case management supervision, not case management services, across all hospital units, including community units and Department of State Hospitals (DSH) units, ensuring consistent application of patient rights and LPS compliance system‑wide. The Supervisor supports conservatorship filings, conducts chart audits, develops and delivers training, and contributes to departmental operations through education, policy development, and collaboration with Social Services. Requirements Supervisory & Leadership Duties • Assign, direct, and monitor workloads for Case Managers, including the IST Case Manager., • Conduct performance evaluations, coaching, and corrective action., • Provide onboarding, training, and ongoing education to case management staff., • Ensure consistent application of policies, procedures, and legal standards across units., • Oversee IST workflows to ensure compliance with timelines, documentation standards, and legal requirements., • Review IST documentation prepared by the IST Case Manager for accuracy and completeness., • Monitor statutory deadlines and ensure staff complete required tasks., • Serve as an escalation point for complex IST cases or urgent legal issues., • Conduct audits of case management documentation, including IST files, for accuracy and compliance., • Validate that staff follow LPS Act requirements, hospital policy, and state reporting standards., • Identify trends, errors, or training needs and implement corrective strategies., • Develop and deliver training on LPS procedures, patient rights, IST processes, and legal standards., • Provide consultation to staff on complex or unusual cases., • Collaborate with physicians, nursing, social services, and legal partners on system‑level issues., • Coordinate Riese hearings, writs, and certification hearings as part of supervisory duties., • Support conservatorship processes at a supervisory and compliance level., • Respond to escalated patient rights concerns. POSITION REQUIREMENTS Education and Experience: • Bachelor’s degree in Social Work, Psychology, Counseling, Psychiatric Nursing, or a related behavioral health field., • CPR certification and crisis intervention training (e.g., Handle With Care or equivalent) within orientation period., • Minimum one year of experience in behavioral health, inpatient psychiatric, or crisis services., • Minimum one year of experience leading or supervising staff., • Direct exposure to involuntary treatment processes, patient rights advocacy, or court-related coordination preferred., • Experience conducting audits, preparing legal documentation, and collaborating with interdisciplinary teams. Skills and Abilities: • Demonstrated ability to manage staff performance, provide constructive feedback, and foster professional growth., • Ability to balance administrative oversight with direct involvement in hearings and patient advocacy., • Proven ability to lead and mentor staff, fostering a culture of accountability and respect for patient rights., • Effective communicator with the ability to present information to hospital leadership, regulatory agencies, and courts., • Demonstrated ability to implement process improvements and drive departmental efficiency., • Expert knowledge of the LPS Act, California Mental Health Laws, and patient rights regulations; ensures strict adherence to statutes, ethical standards, and hospital policies., • Builds strong working relationships across disciplines and agencies, including physicians, nurses, social workers, courts, and legal counsel; uses diplomacy and professional judgment to align stakeholders and resolve complex situations., • Applies independent judgment and problem-solving skills to evaluate psychiatric and legal cases; balances clinical information with statutory requirements, interprets admission and continued stay criteria, and ensures appropriate patient care decisions., • Guides and mentors staff and physicians on patient rights, involuntary treatment, and conservatorship procedures; develops and delivers training programs that foster compliance, accountability, and a culture of respect for patient rights., • Protects patient rights with compassion while maintaining organizational and legal standards; demonstrates sensitivity and willingness to interact with individuals from diverse social, cultural, economic, and educational backgrounds., • Maintains precision in documentation, timelines, and reporting; recognizes the impact of small errors in legal paperwork and ensures accuracy in medical record-keeping requirements., • Communicates clearly and effectively with courts, staff, patients, and external agencies; produces thorough, legally sound documentation and interprets clinical information in a concise, accurate manner., • Manages multiple cases simultaneously, prioritizes projects, and meets strict statutory deadlines; works independently and as part of a team in a fast-paced, expanding organization., • Demonstrated knowledge of medical terminology, diagnostic terms, and treatment modalities; familiarity with admission and discharge functions, medical record systems, and compliance standards., • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and electronic health record systems., • Maintains confidentiality of patient information at all times; upholds professional ethics, organizational standards, and a commitment to quality care. PHYSICAL REQUIREMENTS: While performing the duties of this job, this position is frequently required to do the following: • Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time., • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population., • Give and follow verbal and written instructions with attention to detail and accuracy., • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information., • Vision: see details of objects at close range., • Coordinate multiple tasks simultaneously., • Reach forward, up, down, and to the side., • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day., • Lift up to ten (10) pounds.

Job DescriptionCompany Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at . Job Description As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. • 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM), • 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates, • 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram, • 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors, • 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications, • 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction, • 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales, • Travel 25% + with overnights: Depending on your territory overnights will be required, • Store Visit Protocol:, • Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs, • Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting, • General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable, • Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)Qualifications, • Education: High School Diploma or equivalent required; bachelor’s degree preferred, • Experience: Proven direct sales experience in the building products industry preferred, • Industry Knowledge: Understanding of the building products industry and home improvement retail channel preferred, • Strong problem-solving, negotiation, and communication skills essential, • Bilingual in Spanish preferred, • General knowledge of major competitive brands within the industry, • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint, • Solid time management skills with the ability to prioritize multiple responsibilities effectively, • Strong interpersonal and teamwork skills with a high level of integrity and personal motivation, • Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset, • Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges, • Be willing to adapt to new processes, technologies, and ways of thinking, • Collaborate with colleagues, share insights, and work together to achieve common goals Additional Information * Base Pay $33.66 - 70K * SIP 20K * OTE 90K (not flexible on pay) * $750 car package + company CC for gas and other business expenses All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Job Description Community Health Worker/Promotor(a) de Salud at Zócalo Health Remote: Must reside in Sacramento CA Compensation: $27.00 - $30.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: • Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients., • Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake., • Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing., • Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning., • Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs., • Document all patient and care team interactions across multiple systems and tools., • Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations., • Provide culturally and linguistically appropriate health education and information., • Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care., • Support individualized goal setting using motivational interviewing., • Conduct individual social needs assessments., • Provide social support by listening to patient concerns and referring to appropriate support resources., • Attend and participate in community events as a Zócalo Health representative., • Coordinate internal clinical services. Qualifications Language/Culture • Fluency (verbal and written) in English and Spanish., • Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-, • 1-3 years healthcare experience or healthcare navigation within the community., • 2 - 5 years of community work, advocacy, engagement, or organizing., • Previous working experience in related jobs (health promotion, project coordination, social research, administration)., • Familiarity with Google workspace. (preferred), • Past experience documenting in an EHR. (preferred), • Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks., • Team player who builds effective working relationships., • Ability to train others., • Well-known in and have strong ties to the local Latino community. (preferred), • Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated., • Willing to travel to support community events and in person patient appointments., • Have reliable sources of transportation. Benefits & Perks • Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company, • Comprehensive benefits (medical/dental/vision), • Generous home office stipend, • Competitive compensation, • Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: A Director of Nursing will lead our nursing team. The Director of Nursing plays a pivotal role in ensuring the delivery of high-quality nursing care to our residents, promoting clinical excellence, and fostering a culture of compassion, professionalism, and continuous improvement. Schedule: Full-Time, Monday - Friday, After Hours, Primary Responsibilities and Duties: • Provide leadership and direction to the nursing department, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other nursing staff, to ensure the delivery of safe, effective and compassionate care of the residents., • Oversee the development and implementation of nursing policies, procedures, and standards of practice, in accordance with regulatory requirements, evidence-based guidelines, and best practices in nursing care., • Collaborate with team members, including physicians, therapists, social workers, and administrators, to coordinate resident care, address complex medical needs, and optimize outcomes., • Monitor and evaluate nursing services and resident care outcomes, including resident assessments, care planning, medication management, and infection control practices, to identify areas for improvement and ensure compliance with regulatory standards., • Provide clinical supervision, mentorship, and support to nursing staff, including ongoing education, training, and performance feedback, to promote professional growth and development., • Oversee the recruitment, hiring, orientation, and retention of nursing staff, ensuring adequate staffing levels and skill mix to meet resident needs and maintain quality of care., • Educate employees on job expectations, all applicable and current company procedures, polices, and federal, state and local regulations., • Assign tasks and ensure quality work and exceptional resident care is being done., • Provide feedback to employees on their performance., • Establish working hours, schedules, time off, and vacations while ensuring each shift has proper coverage., • Set an example by maintaining professionalism and a positive demeanor in the workplace., • Participate in quality assurance and performance improvement activities, including root cause analysis, incident reporting, and regulatory survey readiness to identify trends, implement corrective actions, and drive quality outcomes., • Act as a liaison with residents, families, and responsible parties to address concerns, provide support, and ensure open communication regarding resident care and service delivery., • Manage nursing department budget, resources, and equipment, in collaboration with facility administration, to optimize operational efficiency and cost-effectiveness., • Stay informed about current trends, regulations, and best practices, in nursing care, participating in professional organizations, continuing education, and networking opportunities to maintain clinical expertise and leadership skills., • Registered Nurse (RN) license in the state where work is performed., • Minimum of 1 year of nursing experience, with progressive leadership responsibilities in a healthcare or long-term care setting., • Strong clinical knowledge and expertise in nursing, including assessment, care planning, medication management, and regulatory compliance., • Excellent leadership and management skills, with the ability to inspire, motivate, and empower nursing staff to achieve clinical excellence and resident satisfaction., • Effective communication and interpersonal skills with the ability to collaborate with team members, residents, families, and external stakeholders., • Knowledge of federal, state and local regulations governing nursing practice and long-term care facilities, including Medicare and Medicaid requirements., • Commitment to resident-centered care, quality improvement, and continuous professional development., • Work performed in a medical setting due to the need to work directly with residents and staff., • Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist., • Required vision includes close, vision, distance, peripheral, and the ability to adjust focus., • Capability to lift and transfer residents safely, with proper body mechanics and assistance as needed., • Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager., • Job requires accepting criticism and dealing calmly and effectively with high-stress situations., • The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing., • The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position., • Proficiency in performing tasks that require manual dexterity, such as using medical equipment, writing reports, and typing on a computer keyboard., • The ability to exert maximum muscle force to lift, push, pull, or carry objects.

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