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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings, • Conduct consultative needs analyses to tailor product recommendations for each prospective customer, • Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions, • Complete all required sales documentation accurately, including dispositioning, order entry and reporting, • Participate actively in sales meetings and training sessions to support team goals and professional development, • Achieve monthly sales targets across high-speed data, mobile, landline phone and video services, • Monitor competitors’ activities within your territory and communicate relevant information to your manager Working Conditions • Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather, • Minimal time in an office environment, • Exposure to moderate noise levels What You’ll Bring to Spectrum Required Qualifications Education • High School Diploma or equivalent work experience Skills • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision, • A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle Preferred Qualifications Experience • 2+ years sales or relevant work experience Skills • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed Physical Requirements • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 #LI-TS1 SDT212 2026-74789 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. What You’ll Bring to Spectrum Required Qualifications Education • High School Diploma or equivalent work experience Skills • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision, • A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle Preferred Qualifications Experience • 2+ years sales or relevant work experience Skills • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed Physical Requirements • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job Description The Seneca Nation, through its business subsidiary, Seneca Holdings, is now the proud owner of the Rochester Knighthawks, ensuring the franchise's future in a city where the roots of lacrosse run deep. At Seneca Holdings, we believe that a great workplace starts with a strong sense of purpose and community. As a company wholly owned by the Seneca Nation, a federally recognized American Indian Tribe, our culture is built on the values of quality, integrity, teamwork, professionalism, and connection. Every business we build plays a role in ensuring long-term economic self-sufficiency for members of the Seneca Nation. What sets us apart is we're guided by the Seneca Nation's Seventh Generation Principle, based on the philosophy that all decisions should be made with purpose, ensuring a positive impact on the future seven generations. The Rochester Knighthawks are seeking a Coordinator of Partnership Services in Rochester, NY. The Coordinator of Partnership Services will serve as a liaison between the organization and corporate partners and will oversee the fulfillment of all contractual elements for an assigned list of corporate partners, suite holders, and season ticket holders. The Coordinator of Partnership Activation will be responsible for assisting the corporate sales staff with generating and developing new as well as existing corporate partnership opportunities and revenue streams for the organization. Duties & Responsibilities • Manage the fulfillment and execution of all assigned partnership programs to ensure all contractual partnership obligations are being met during each season (gameday activation, community programs, hospitality, signage, events, promotions, contests, programming, campaigns, tickets, etc.), • Assist in preparing and managing purchase orders for the department, • Assist with gameday auditing and adjustments to ensure fulfillment of all partnership commitments, • Assist in managing all gameday and event catering orders and invoices for department, • Assist with development of new and tailored programs and campaigns to meet the specific needs of each partner, • Communicate regularly with current partners through phone calls, emails, personal appointments, and hospitality at organizational events, • A strong focus on relationships, development, customer retention and service, • Track all relevant business development correspondence and revenue data through CRM software and league reporting platforms, • Work with other departments (community relations, marketing, operations, game presentation, etc.) within the organization to ensure the implementation of all corporate partnership and suite inventory, • Assist with corporate partnership presentations and meetings (prepare action plans, renewal proposals, end-of-year recaps/post analysis, meeting agendas, etc.), • Collaborate with departments to develop and create new inventory to support new revenue growth, • Provide a high level of customer service to all assigned partners of the organization, • Assist with researching and identifying partnership prospects locally, regionally, and nationally within key open and emerging categories, • Build strong, meaningful relationships with existing partners by delivering a high-level of customer service, • Assist with ongoing sponsorship sales presentations with internal and external partners; develop positive relationships with prospects and existing customers to execute against short and long-term strategic plans of the department and the organization, • Maintain weekly activation reporting including corporate partnership asset tracking, fulfillment status and current partner interaction for assigned list of accounts, • A focus on relationship servicing, development, customer retention and satisfaction, • Additional responsibilities as assigned by Senior Director of Business Development as determined by business needs, • Maintain the utmost confidentiality as applicableMinimum Qualifications for the Position:, • Bachelor's degree required with preferred areas of study including sponsorship activation, sales, marketing, business, or sports management, • 2-4 years' experience in business development / corporate sponsorship activation, sales, marketing, media, or advertising, • Experience leading projects from start to finish, • Experience with fulfilling and the activation of fully integrated sponsorship packages utilizing a variety of assets including (in-venue, digital media, broadcast media, social media assets, etc…), • Knowledge of corporate sales prospecting platforms is a plus (i.e., SponsorUnited), • Proficient in Microsoft Office, • Knowledge of CRM software, • Experience developing impactful post analysis presentations and the fulfillment of promotional campaigns, • Ability to work non-traditional hours including evenings, weekends, and holidays as needed, • Effective and strong writing, verbal / communication, and presentation skills, • Strong attention to detail, grammar, and proofreading skills, • Must possess excellent interpersonal, communication and problem-solving skills, • Ability to multi-task and prioritize in a high-pressure environment, • Strong interpersonal skills with the ability to create and foster relationships, • Possess strong time management, organizational, problem-solving, and critical thinking skills, • Passionate about customer service and relationship development, • High energy: ability to remain focused on revenue / retention goals, work independently and collaboratively Compensation at Seneca is based on a variety of factors, including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$35,000—$40,000 USD Benefits: Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description The Seneca Nation, through its business subsidiary, Seneca Holdings, is now the proud owner of the Rochester Knighthawks, ensuring the franchise's future in a city where the roots of lacrosse run deep. At Seneca Holdings, we believe that a great workplace starts with a strong sense of purpose and community. As a company wholly owned by the Seneca Nation, a federally recognized American Indian Tribe, our culture is built on the values of quality, integrity, teamwork, professionalism, and connection. Every business we build plays a role in ensuring long-term economic self-sufficiency for members of the Seneca Nation. What sets us apart is we're guided by the Seneca Nation's Seventh Generation Principle, based on the philosophy that all decisions should be made with purpose, ensuring a positive impact on the future seven generations. The Rochester Knighthawks are seeking a Coordinator of Partnership Services in Rochester, NY. The Coordinator of Partnership Services will serve as a liaison between the organization and corporate partners and will oversee the fulfillment of all contractual elements for an assigned list of corporate partners, suite holders, and season ticket holders. The Coordinator of Partnership Activation will be responsible for assisting the corporate sales staff with generating and developing new as well as existing corporate partnership opportunities and revenue streams for the organization. Duties & Responsibilities • Manage the fulfillment and execution of all assigned partnership programs to ensure all contractual partnership obligations are being met during each season (gameday activation, community programs, hospitality, signage, events, promotions, contests, programming, campaigns, tickets, etc.), • Assist in preparing and managing purchase orders for the department, • Assist with gameday auditing and adjustments to ensure fulfillment of all partnership commitments, • Assist in managing all gameday and event catering orders and invoices for department, • Assist with development of new and tailored programs and campaigns to meet the specific needs of each partner, • Communicate regularly with current partners through phone calls, emails, personal appointments, and hospitality at organizational events, • A strong focus on relationships, development, customer retention and service, • Track all relevant business development correspondence and revenue data through CRM software and league reporting platforms, • Work with other departments (community relations, marketing, operations, game presentation, etc.) within the organization to ensure the implementation of all corporate partnership and suite inventory, • Assist with corporate partnership presentations and meetings (prepare action plans, renewal proposals, end-of-year recaps/post analysis, meeting agendas, etc.), • Collaborate with departments to develop and create new inventory to support new revenue growth, • Provide a high level of customer service to all assigned partners of the organization, • Assist with researching and identifying partnership prospects locally, regionally, and nationally within key open and emerging categories, • Build strong, meaningful relationships with existing partners by delivering a high-level of customer service, • Assist with ongoing sponsorship sales presentations with internal and external partners; develop positive relationships with prospects and existing customers to execute against short and long-term strategic plans of the department and the organization, • Maintain weekly activation reporting including corporate partnership asset tracking, fulfillment status and current partner interaction for assigned list of accounts, • A focus on relationship servicing, development, customer retention and satisfaction, • Additional responsibilities as assigned by Senior Director of Business Development as determined by business needs, • Maintain the utmost confidentiality as applicableMinimum Qualifications for the Position:, • Bachelor's degree required with preferred areas of study including sponsorship activation, sales, marketing, business, or sports management, • 2-4 years' experience in business development / corporate sponsorship activation, sales, marketing, media, or advertising, • Experience leading projects from start to finish, • Experience with fulfilling and the activation of fully integrated sponsorship packages utilizing a variety of assets including (in-venue, digital media, broadcast media, social media assets, etc…), • Knowledge of corporate sales prospecting platforms is a plus (i.e., SponsorUnited), • Proficient in Microsoft Office, • Knowledge of CRM software, • Experience developing impactful post analysis presentations and the fulfillment of promotional campaigns, • Ability to work non-traditional hours including evenings, weekends, and holidays as needed, • Effective and strong writing, verbal / communication, and presentation skills, • Strong attention to detail, grammar, and proofreading skills, • Must possess excellent interpersonal, communication and problem-solving skills, • Ability to multi-task and prioritize in a high-pressure environment, • Strong interpersonal skills with the ability to create and foster relationships, • Possess strong time management, organizational, problem-solving, and critical thinking skills, • Passionate about customer service and relationship development, • High energy: ability to remain focused on revenue / retention goals, work independently and collaboratively Benefits and Compensation: Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Compensation at Seneca is based on a variety of factors, including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$35,000—$40,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance Ready to turn your experience into something more meaningful? Northwestern Mutual of Rochester fosters an inclusive environment where diverse perspectives drive creativity and collaboration. The team is guided by a clear mission to empower people to reach their full potential, creating a culture that is supportive, growth-oriented, and deeply connected to the community. This commitment extends beyond the office through involvement with local organizations such as Special Olympics of Western NY, Mercy Flight Central NY, Camp Good Days, the Pirate Toy Fund, the Polar Plunge in Canandaigua, and Alexs Lemonade Stand. Their social platforms further showcase the energy, collaboration, and purpose behind their work, providing a strong foundation for anyone entering a financial representative role. Why Career Changers Could Thrive Here: • You already have what it takes, people skills, perseverance, and a desire to make a difference., • We provide the training, mentorship, and professional licensing support to help you confidently transition into financial services., • Youll be surrounded by a team thats walked the same path, people who once coached, built, designed, or taught before building their own financial practices.Our thriving office is located at: Suite 200, 1162 Pittsford Victor Road, Pittsford, NY 14534 A Glance at Northwestern Mutual (NM): Northwestern Mutual is a FORTUNE 500 company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyownersnot Wall Street. We began in Wisconsin in 1857, and today were one of Americas top companies - as was recognized by FORTUNE as one of the Worlds Most Admired companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Meet Our Team: Mike DArchangelo, Director of Selection: • Time with NM: 5.5 years, • Prior to NM: Athletic Director, Coach, Teacher, and Mentor at a college, • Passionate About: Golfing, boating, dogs, family, lake life, and good foodGreg Constantino, Managing Director:, • Time with NM: 25 years, • Prior to NM: Professional baseball, • Passionate About: Family, faith, fitness, fun, Canandaigua Lake, sports, concerts, and coachingAlex Spoto, College Unit Director:, • Time with NM: 4.5 years, • Prior to NM: Intern at the University of Dayton, • Passionate About: Hockey, softball, family, the Bills, fun, friends, and huntingCharlie Diehl, Growth and Development Director:, • Time with NM: 6 years, • Prior to NM: Intern at SUNY Brockport, • Passionate About: My son and husband, my family, my horses, farm life, and traveling with friendsAbout the Role: As a Financial Planner at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning. Your role involves building long-term relationships with clients, understanding their unique needs, and providing tailored financial solutions. Key Responsibilities: • Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns., • Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement., • Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income., • Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances., • Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations.Qualifications:, • Education: A bachelor's degree in finance, business, or a related field is preferred., • Experience: Previous experience in financial services, insurance or business development is beneficial but not required., • Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients., • Licenses: Obtain necessary licenses, such as Series 6, 63, and state insurance licenses (training and sponsorship available).Benefits:, • Professional Development: Access to ongoing training and development programs, including sponsorship for advanced certifications., • Income Potential: Competitive compensation structure including performance incentives, with no ceiling., • Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors., • Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals., • Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success.Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries and affiliates in Milwaukee, WI. Mike DArchangelo is not a licensed insurance agent, registered representative of a broker-dealer or representative of a federal savings bank. Flexible work from home options available.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.