Standards jobs in Syracuse, New York - Page 18Create job alerts

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe Technology Services Engineering Manager at BHG Financial is a strategic and hands-on leader responsible for delivering exceptional end-user support across a diverse technology landscape. This role oversees the daily operations of the Service Desk team, ensuring the timely resolution of technical issues, seamless onboarding experiences, and consistent service excellence.The manager will support BHG’s user endpoint systems and applications, providing front-line support for Windows 11, macOS, iOS, Android, and AV technologies in conference rooms. The role also includes supporting Zoom, MS Teams, and other collaboration platforms to ensure smooth virtual and hybrid meeting experiences. The ideal candidate possesses a strong technical background, exceptional problem-solving skills, and a customer-first mindset, with proficiency in service management ticketing, such as Jira Service Management, and enterprise software such as Microsoft 365, VPN clients, RingCentral, and Remote Desktop. They excel at multitasking across platforms, guiding service engineers through performance management, project assignments, and professional development, while continuously improving processes and documentation. This role is critical to maintaining operational continuity, driving user satisfaction, and aligning IT support with BHG’s broader infrastructure and business goals.What You'll Do • Operational control: Oversee daily operations to ensure compliance with standards and achieve organizational objectives., • Shift scheduling: Manage shift scheduling to optimize staff coverage and operational efficiency., • KPI accountability: Monitor key performance indicators (KPIs), such as First Response Time, Resolution Time, Ticket Volume Trends, Backlog Volume, First Contact Resolution Rate, Reopen Rate, Escalation Rate, SLA Compliance Rate, Onboarding Readiness Rate, Process Improvement Implementation Rate, etc., to ensure alignment with performance targets and operational goals., • Service level adherence: Address all customer cases promptly within established SLA requirements and handle them professionally., • Quality assurance: Maintain high service delivery standards while continuously improving customer satisfaction., • Staff Coordination: Provide guidance and performance feedback to non-supervisory staff, ensuring alignment with operational goals and fostering accountability through clear direction and support., • Workflow Management: Strategically plan and oversee the workflow and time management of staff, assigning daily tasks and setting clear deadlines., • Best Practices Implementation: Assess current practices, implement best practice standards, and drive continuous improvement within the team., • Performance Reporting: Prepare and present comprehensive performance reports, evaluating team output and operational efficiency on Service Requests, Incidents, and Projects., • IT Inventory Control: Ensure a rigorous IT inventory process is maintained, including adherence to preventative maintenance schedules and protocols., • Warehousing Logistics: Responsible for the maintenance and upkeep of the IT equipment warehouse, ensuring that there is sufficient inventory on-hand to meet business needs, all equipment is organized, functional, and in optimal condition for use, and equipment is delivered in a timely fashion., • Program Development: Develop and implement programs and procedures designed to enhance the effectiveness and efficiency of IT systems and operations., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications., • Training and Utilization: Facilitate the continued and expanded use of technology resources through effective implementation and coordination of training programs., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications.What You'll Need, • A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience., • 5+ years of experience in technical support or service engineering, with a minimum of 2 years in a leadership or managerial role., • Strong understanding of ITIL principles and service management best practices., • Proficiency in enterprise ticketing platforms (e.g., Jira Service Management, ServiceNow, etc.), • Familiarity with endpoint management tools such as Tanium, Microsoft Intune, Jamf, etc., • Knowledge of Active Directory, Microsoft 365, and common desktop/network troubleshooting techniques., • Deep understanding of Windows 11 system architecture, Group Policy, registry management, driver integration, troubleshooting methodologies, and integration with MDM platforms like Intune and Tanium., • Proficient in managing macOS environments, including system preferences, Terminal commands, software deployment, and integration with MDM platforms like JAMF, Intune, and Tanium., • Skilled in configuring, securing, and supporting mobile devices using MDM tools (e.g., Intune, Apple Business Manager, Android Enterprise)., • Experience with the installation, maintenance, and support of end-user hardware and software applications on Windows, macOS, iOS, and Android platforms., • Experience with the installation, maintenance, and support of Audio-Visual hardware and software in conference rooms., • Ability to work at a computer for 8+ hours/day, • Fine motor manipulation using a computer (mouse/keyboard), • Ability to lift 50lbs several times weekly, • In office presence daily with the local team, • Travel to other locations for support needs

Job Description For more than 40 years, CXtec has been helping organizations maximize value in their IT investments. We are the largest secondary market network hardware provider in North America. Today, we remain focused on providing creative life cycle management solutions for organizations of all sizes, all over the world. We are looking for a Technical Specialist to test and inspect assigned products to determine if the products are performing at appropriate levels for sale to our customers. The Technical Specialist is responsible for testing, inspecting and documenting the performance of refurbished products to ensure they meet operational standards for resale. This role supports the development, documentation and implementation of consistent testing procedures across all facilities. The Technical Specialist collaborates closely with operations, engineering and quality teams to identify process improvements, maintain testing equipment and ensure accuracy and reliability in all test environments. What you'll be doing: • Assist in developing new test processes and standard operating procedures (SOPs) that align with operational goals and efficiency standards., • Train and support testing associates and production teams on updated test procedures and equipment operation., • Troubleshoot and resolve hardware, software or configuration issues related to test equipment or products., • Recommend and evaluate new hardware and software tools to enhance testing capability and stay competitive in the marketplace., • Collaborate with management and engineering to design and refine test automation systems and improve process flow., • Assist with customer configurations and technical escalations as required, including testing setups for compatibility or performance validation., • Provide analysis and recommendations for network or product redesigns based on testing outcomes or recurring issues., • Work with IT and technical support teams to identify and resolve integration or connectivity challenges affecting product performance., • Communicate with customers or internal stakeholders regarding defective, damaged or non-conforming products and provide guidance for resolution., • Maintain testing documentation and version control to ensure all procedures and methods remain current as products and systems evolve., • Support cross-site collaboration by sharing best practices and ensuring testing procedures are implemented consistently company-wide., • Assist management in identifying continuous improvement opportunities to increase test throughput, accuracy and reliability., • Assume additional responsibilities as assigned to support operational and project goals., • Test and inspect assigned products (voice, data and related equipment) to verify performance and functionality prior to sale, • Document and maintain detailed testing procedures for all product lines to ensure consistency and repeatability across all facilities. What we're looking for: • Bachelor’s degree in Computer Networking or in lieu of degree equivalent experience., • Three years’ experience in a test lab or networking environment., • Strong knowledge of networking fundamentals., • Proficiency in Windows OS and PCs., • Effective verbal and written communication skills., • Ability to document complex procedures., • Ability to lift up to 40lbs. What we offer: • Health insurance and prescription drug coverage, • Dental and Vision insurance, • Company-paid life insurance and voluntary life options, • Company paid short and long-term disability, • Critical illness, accident and hospital indemnity insurance, • Flexible spending accounts, • Pet insurance, • Traditional and Roth 401(k) retirement plan with company match, • Tuition reimbursement and Employee Assistance Program We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, sex, sexual orientation, protected veteran or military status, disability, marital or familial status, domestic violence victim status, gender identity or expression, criminal history, citizenship, immigration status or any other legally protected class.

Job Description About the Role We are seeking an experienced and motivated Shop Manager to oversee daily operations in a busy countertop fabrication shop. The ideal candidate will have strong leadership skills, hands-on fabrication knowledge, and experience managing production teams in a fast-paced environment. This role is responsible for coordinating workflow, ensuring quality standards, managing shop personnel, and maintaining an efficient, safe, and organized operation. Responsibilities • Oversee all shop operations including cutting, polishing, and finishing of stone countertops., • Manage, train, and lead shop employees to ensure efficiency, quality, and safety., • Coordinate with office staff, templaters, and installers to maintain smooth project flow from measurement through installation., • Review and prioritize job tickets, drawings, and schedules to meet deadlines and production goals., • Monitor material inventory and ensure the shop is properly stocked with tools, equipment, and supplies., • Troubleshoot production issues and provide practical, timely solutions., • Enforce safety procedures and proper equipment operation standards., • Ensure machinery and tools are properly maintained and serviced., • 3+ years of experience in a stone countertop fabrication environment required., • 2+ years of supervisory or management experience preferred., • Strong knowledge of fabrication equipment, materials, and shop processes., • Experience working with CNC saws, polishers, and digital templating systems a plus., • Excellent organizational and communication skills., • Ability to read and interpret CAD drawings, templates, and job specifications., • Proven leadership skills with the ability to motivate and direct a diverse team., • Strong problem-solving abilities and attention to detail. Schedule: Full-Time | Monday–Friday (with occasional Saturdays as needed) Reports to: Operations Manager / Ownership #IND2

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Starting Salary $72,000.00 per year RESPONSIBILITIES: • Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day, • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training, • Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments, • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;, • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed, • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests, • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner, • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director, • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management), • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support, • May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. QUALIFICATIONS: • Minimum high school diploma or equivalent required., • Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required., • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required, • Ability to write effective and concise reports in neat, legible handwriting is required, • Professional, articulate and able to use good independent judgment and discretion, • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently, • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required, • College education or business classes, • Experience in scheduling, operations or other functions of security industry, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal day If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1467056

Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: • Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers, • Adhere to and enforce all company safety guidelines, • Recruit, train, and support General Managers through talent management efforts., • Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning., • Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience, • Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction, • Support resolution of escalated customer issues, incident reports, and legal actions., • Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making., • Work directly with the Leadership team and GMs on identifying and resolving significant business issues., • Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans., • Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region., • Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices, • Manage internal and external stakeholder relations and negotiate contracts., • Ensure products and services comply with regulatory and quality standards., • Ensure company standards and procedures are followed., • Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances., • Ensure effective communication through the region, • Analyze data and put together strategic plans to help improve all areas of your region, • At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location, • Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: • Bachelor's degree in business administration, management, or a similar field., • 10+ years of overall management and leadership experience., • 5+ years of managing a field team of managers, • 5+ years of dealer/distributed business and experience in a field service industry is a plus, • Water Treatment or Field Service Industry experience required, • Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus, • Proficiency in Microsoft Office, with CRM systems, and project management tools., • Excellent communication skills, both verbal and written., • Excellent leadership and decision-making skills., • Ability to multitask and work efficiently under pressure., • Strong analytical and problem-solving skills., • Sales and Profit Management skills, • Ability to build strong teams, • Set winning culture for the region, • Competitive and aggressive

Job Description About LASMNY The Legal Aid Society of Mid-New York, Inc. (LASMNY) is a non-profit public interest law firm that provides free legal information, advice and representation to people who are unable to afford a lawyer. Our staff provides services in thirteen counties: Broome, Chenango, Cayuga, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and Otsego. In addition, our Agricultural Worker Project (AWP) provides services to agricultural workers throughout New York State. Mission Statement LASMNY’s mission is to provide free legal assistance to low-income individuals facing civil legal issues that impact basic needs such as housing, safety, income, and healthcare. We are committed to protecting the rights of vulnerable populations including seniors, veterans, people with disabilities, immigrants, and survivors of domestic violence. Job Summary The Pro Bono Paralegal assists the Managing Attorney in planning, implementing, and overseeing LASMNY's pro bono project, which includes clinics and virtual services across the thirteen-county area. Key duties involve collaborating on volunteer opportunities for attorneys and law students, organizing training and legal clinics, and managing case assignments in areas such as divorce, estate planning, bankruptcy, and housing justice. The paralegal must demonstrate a strong commitment to LASMNY’s mission. Essential Job Duties Program Development and Support: • Support the development of a comprehensive Pro Bono Project, including recruitment, training, and resource development., • Partner with employees to recruit and train volunteer attorneys and law student volunteers., • Build and maintain relationships with attorneys, law firms, law schools, bar associations, and partner organizations., • Develop and maintain training materials, fillable forms, and a web-based pro bono resource library. Caseload and Client Management: • Manage the pro bono caseload and ensure delivery of high-quality legal services., • Collaborate with intake screeners to triage calls, determine client eligibility, and evaluate cases for pro bono referral., • Perform intakes for uncontested divorces, estate planning, bankruptcies, and housing cases., • Manage referrals of pro bono cases to volunteer attorneys and internal staff., • Effectively and efficiently communicate with clients for services over the phone or in person., • Follow up with volunteer attorneys to track case status and ensure timely closure. Events and Outreach: • Plan and schedule pro bono legal clinics., • Coordinate CLE trainings and community outreach events., • Conduct outreach and coordinate tabling and other events with community organizations. Administration and Reporting: • Maintain volunteer databases and listservs., • Maintain accurate records and statistics for the coordination of timely reports., • Accurately and timely record billable time and case notes in the case management system., • Prepare, organize, store, and retrieve case files., • Compile data and prepare reports for internal and external stakeholders., • Assist with tasks related to the grant reporting processes., • Perform other administrative tasks and duties as assigned by the supervisor. Professional Standards • Demonstrate professionalism and confidentiality in handling sensitive information., • Communicate effectively with clients, attorneys, and community partners., • Maintain regular and predictable attendance., • Adapt to new technologies and systems, including legal research tools and case management software., • Comply with all Legal Services Corporation regulations, LASMNY policies and procedures, and grant-based reporting requirements. Required Qualifications • Bachelor’s degree, Associate’s degree, paralegal certificate, or an equivalent combination of education and work experience., • Strong organizational, communication, and problem-solving skills., • Proficient with Microsoft Office or related software and computerized legal research., • Willingness to learn new technology., • Ability to manage multiple projects efficiently and accurately., • Valid driver’s license and ability to travel throughout the service area. Preferred Qualifications • Experience in poverty law or public interest legal services., • Bilingual or multilingual a plus. Compensation and Benefits This position offers a competitive salary range of $46,250.00 – $67,378.00, commensurate with experience and qualifications. LASMNY provides a comprehensive benefits package, including health insurance, retirement contributions, paid leave, and professional development opportunities. Application Process Qualified candidates are invited to apply through our online application system. Click on the following link to apply: Equal Opportunity Employer LASMNY is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. LASMNY provides reasonable accommodations to qualified individuals with disabilities during the application process. Please contact Human Resources to request assistance.

Job Description TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more! At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have happy customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business! As an Assistant General Manager at GO Car Wash, you’ll learn to manage of your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You’ll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities. For you to be successful, we’re looking for: • High school diploma or equivalent, • 6 months of management experience in a service-related business, • Deliver excellent customer service and drive sales growth, • Communicate clearly, engage, and lead others by example, • Organize time, work, and team to complete many varying responsibilities, • Achieve results independently, and work collaboratively with team Compensation Our Teammates in this role typically earn $21.00/hour, which includes a base pay of $19.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to . NOTE: You'll be required to complete a satisfactory criminal and financial background check after being hired for this job. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.