Clinical Intake Coordinator
7 days ago
Philadelphia
Job Description Join Our Team as a Clinical Intake Coordinator and help make a difference in the lives of children, youth, and families! Are you passionate about supporting the healthy development of children, youth, and families for a brighter future? Look no further! At Northern Children’s Services (Northern), every role in the organization contributes to helping us achieve our mission and vision. We believe that every child and youth has the potential to transform themselves – no matter their background or life situation. We work to “walk the talk” when it comes to our organizational values: Excellence, Respect, Resilience, Cultural Humility & Justice, Healing, and Wellness. Why Choose Us? As a Clinical Intake Coordinator, you’ll embark on a fulfilling journey. • Leadership Opportunity, • Supportive Environment, • Empowerment and Progress, • Effective Communication, • Empowerment Through Planning, • Continuous Monitoring and Progress, • Documentation Excellence Benefits: • We offer comprehensive health, dental, and vision insurance for full-time employees., • Life Insurance/AD&D and LTD: We provide full-time employees with a $20,000 life insurance policy through Mutual of Omaha Company at no cost. Additionally, Mutual of Omaha LTD coverage and AD&D insurance offer financial security to our employees and their families., • Our partner insurance company offers a range of self-funded insurance plans, including accident insurance, cancer insurance, life insurance, critical illness coverage, and short-term disability insurance, providing additional financial protection to our employees., • 401(k) Retirement Plan: We offer a 401(k)-savings plan with a generous matching contribution after one year of employment., • Paid Leave: Employees have access to generous paid time off or sick leave, allowing them to prioritize their health and well-being., • Employee Assistance Program (EAP): Our EAP offers confidential referral and counseling services to help employees and their families manage life's challenges, including stress management, legal and financial concerns, depression, and substance abuse., • Expertise, • Physical Capabilities Northern Children's Services supports the healthy development of children and youth, while stabilizing their families to build stronger communities. Everything we do at Northern Children's Services is designed to create a better future for our families. SUMMARY Clinical Intake Coordinator carries out specific substance use, and abuse prevention strategies identified in the treatment plan for the child(ren) or adolescent(s) assigned to their care. This Clinical Coordinator will collaborate with the Program Director to implement the service plan developed- based on the ASAM and additional l assessments. This role may involve the provision of 1:1 services and group services. Clinical Intake Coordinator is responsible for facilitating age-appropriate psychoeducational group sessions inclusive of life skills. The individual will also serve as Clinical intake Coordinator for the youth by managing the execution of the service plans. The Clinical Coordinator will be responsible for making referrals to identified services, maintaining relationships with service partners (including schools), and tracking progress, assuring that the consumer's needs are coordinated, among other programs, agency departments, outside agencies and funding source. • Electronically complete case management services documentation weekly and submit notes monthly per each consumer on caseload via Credible Electronic Records program., • Accurately complete documents to ensure continuity of service., • Promotes, creates, allows and assures effective communication among the treatment team members., • Clearly and effectively communicate pertinent information to responsible parties., • Advocate for the needs of the consumer to accomplish treatment objectives., • Communicates pertinent treatment information to the Program Director, • Completes all progress notes weekly to assure re appropriate billing of services, • Plans and organizes interventions that support in the social, emotional and educational development of the consumer., • Attending interagency meetings to ensure continuity of service., • Attending mandatory in-service training., • In accordance with the principles of best practice, it provides oversight and direction to assigned children., • Assist the parent, teacher or other responsible adults in their efforts to provide direct supervision of the child(ren)., • Maintain coordination through interagency meetings., • Provides ongoing support to consumers and other staff as needed., • Creates an environment which fosters growth and development for all consumers., • Provides interventions to promote social growth in all consumers., • Directly implements components of the treatment plans developed in conjunction with the treatment team., • Represents agency at conferences, training and interagency meetings., • Helps the consumer keep all appointments (parents, teachers, medical, school, etc.) by coordinating with appropriate personnel., • Ability to effectively communicate and in tract with all staff; excellent written communication skills., • Ability to define problems, collect data, establish facts and draw valid concisions., • Ability to effectively present information and respond to questions from varied groups, including the media., • Ability to accurately calculate numbers such as in addition, subtraction and percentages., • Ability to give clear and concise oral and written instructions., • Excellent working knowledge of the Behavioral Health system. Knowledge of and ability to navigate other systems., • Ability to read and understand complex instructions such as regulatory policies., • Education /Experience:, • Master's degree: Must be from an accredited college with a major in chemical dependency, psychology, social work, counseling, or nursing (with a clinical specialty in human services) or related field and at least one-year of clinical experience (minimum of 1,820 hours) in a health or human services agency, preferably in a drug and alcohol setting., • Special Skills: Familiar with multiple child-serving systems (e.g., education, juvenile justice, child welfare, mental health, drug and alcohol, health care, and vocational rehabilitation)., • Ability to occasionally lift to 20 lbs., up to 10 lbs. frequently, and negligible amounts constantly., • Ability to reach, finger, and grasp with hands and fingers., • Ability to talk, hear, and speak, • Employees are required to have visual acuity to determine accuracy, neatness, and thoroughness of the work assigned, and to make general observations., • Flexible hours required with ability to work some nights and weekends. Most work is conducted in an office environment and is not substantially exposed to adverse environmental conditions. Trauma-Informed PrinciplesNorthern Children’s Services is committed to fostering a therapeutic environment rooted in safety, nonviolence, and resilience. Our policies are guided by trauma-informed principles, ensuring that we create a supportive and healing atmosphere for clients and staff.A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person’s behavior, emotions, and interactions. Therefore, we strive to: • Use emotional intelligence: Respond with empathy and awareness, even in difficult situations., • Communicate effectively: Listen actively, ask clarifying questions, and avoid judgmental language., • Understand trauma’s impact: Be aware that clients or colleagues may react based on past experiences, not just the present moment. DISCRIMINATION IS PROHIBITED IN EMPLOYMENT, PROMOTION, ASSIGNMENT OR DISMISSAL, ON THE BASIS OF RACE, RELIGION, COLOR, AGE, SEX, NATIONAL ORIGIN, and HANDICAP, OR RECEIPT OF SERVICES FOR MENTAL DISABILITY.