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  • Sales and Marketing Account Executive
    Sales and Marketing Account Executive
    2 months ago
    $45000–$68000 yearly
    Full-time
    Manhattan, New York

    As a Sales & Marketing Account Executive, you will be responsible for representing clients, building customer relationships, and creating positive customer experiences while developing leadership and management skills along the way. Responsibilities: • Build and maintain relationships with new and existing customers, • Represent client products and services with professionalism, • Execute face-to-face sales and marketing campaigns, • Educate customers on products, promotions, and solutions, • Work closely with team members to achieve individual and team goals, • Develop communication, leadership, and problem-solving skills, • Participate in ongoing training and mentorship programs, • Track goals and performance metrics consistently Qualifications: • Strong communication and interpersonal skills, • Positive attitude with a willingness to learn, • Team-player mentality, • Self-motivated and goal-oriented mindset, • Ability to thrive in a fast-paced environment, • Previous customer service, sales, hospitality, or leadership experience is a plus, but not required What We Offer: • Paid training and ongoing mentorship, • Clear advancement opportunities, • Leadership and management development, • Positive and energetic team environment, • Performance-based incentives and bonuses, • Opportunity to build long-term career skills

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 day ago
    $48000–$60000 yearly
    Full-time
    Manhattan, New York

    Are you a highly motivated and customer-focused individual looking to launch your career in a dynamic environment? We are seeking an enthusiastic Customer Service Representative to join our growing team. This role is perfect for someone passionate about delivering exceptional service, building strong client relationships, and developing professionally within a supportive sales and marketing organization. Key Responsibilities: • Serve as the primary point of contact for clients, addressing inquiries and resolving issues efficiently and professionally., • Build and maintain positive client relationships, ensuring high levels of satisfaction and retention., • Provide comprehensive support to our sales and marketing teams, contributing to overall client success., • Effectively communicate product and service information to clients., • Document and manage client interactions and data accurately., • Actively participate in daily training sessions and coaching to enhance customer service and professional skills. What We're Looking For: • Excellent communication and interpersonal skills, with a focus on active listening and problem-solving., • A positive, empathetic, and professional demeanor., • Strong work ethic and a proactive approach to learning and growth., • Ability to manage multiple tasks and prioritize effectively in a fast-paced setting., • Team player with a commitment to collaborative success. What We Offer: • Comprehensive paid training from experienced leaders and continuous mentorship., • Competitive compensation with performance-based incentives., • Clear pathways for rapid career advancement into leadership and management roles., • A vibrant, energetic, and team-oriented company culture., • Extensive professional development and business training opportunities., • Networking and recognition opportunities within the industry. Ideal Candidates: • Recent college graduates eager to begin a career in client relations, sales support, or customer service., • Professionals with experience in customer service, hospitality, or retail seeking a growth-oriented role., • Individuals who are coachable, goal-oriented, and thrive in a performance-driven environment. If you are ready to apply your customer service skills in a company that values your dedication and offers significant opportunities for professional growth, we encourage you to apply today and start building a successful career with us.

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  • Entry Level Management
    Entry Level Management
    1 day ago
    $50000–$75000 yearly
    Full-time
    Manhattan, New York

    Are you a driven individual seeking a dynamic career path that offers significant growth opportunities? We are looking for an ambitious and motivated individual to join our team in an Entry Level Management role. This position is ideal for someone passionate about developing leadership skills, building strong client relationships, and thriving in a fast-paced sales and marketing environment. No prior management experience is required, as we are committed to promoting from within and providing the comprehensive support needed for your success. At Fifth Ave Agency, our culture is built on work ethic, accountability, growth, and opportunity. We believe in developing leaders who are coachable and hungry to succeed, offering a structured path toward leadership and management from day one. Key Responsibilities: • Build and maintain strong relationships with new and existing clients., • Understand client needs and effectively present customized solutions and service offerings., • Provide exceptional customer service and support throughout the client experience., • Collaborate effectively with team members to achieve individual and office goals., • Participate actively in daily training sessions, coaching, and leadership development programs., • Assist with account management, client retention, and identifying opportunities for growth. What We're Looking For: • Strong communication and interpersonal skills., • A positive attitude combined with a strong work ethic., • Coachable and eager to learn and grow professionally., • Goal-oriented with excellent organizational and time management abilities., • Ability to thrive in a fast-paced, team-driven environment., • Strong problem-solving abilities and a client-focused approach. What We Offer: • Comprehensive paid training from experienced leaders and ongoing mentorship., • Competitive compensation with performance-based incentives., • Clear opportunities for rapid advancement into leadership and management roles., • A supportive, energetic, and team-focused company culture., • Extensive professional development and business training., • Networking and recognition opportunities within the industry. Ideal Candidates: • Recent college graduates looking to kickstart a career in sales, account management, or leadership., • Professionals with a background in customer service, hospitality, or retail., • Individuals with experience as former athletes or military veterans., • Anyone looking to transition into a rewarding business, sales, or management career, where growth is directly tied to performance and initiative. If you are seeking a career where your dedication and willingness to learn are rewarded with clear pathways to leadership, we encourage you to apply today and begin building a successful career in management.

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  • Junior Account Manager
    Junior Account Manager
    1 day ago
    $55000–$75000 yearly
    Full-time
    Manhattan, New York

    We are seeking an ambitious and motivated individual to join our growing team as a Junior Account Manager. This is an excellent entry-level opportunity for someone who enjoys building relationships, solving client challenges, and developing valuable professional skills within a dynamic sales and marketing environment. No prior account management experience is required, as we provide comprehensive paid training, ongoing mentorship, and a structured path toward leadership and management. What You'll Do • Build and maintain strong relationships with new and existing clients., • Understand client needs and present customized solutions and service offerings., • Provide exceptional customer service and support throughout the client experience., • Collaborate effectively with team members to achieve individual and office goals., • Assist with account management, client retention, and identifying opportunities for growth., • Participate in daily training sessions, coaching, and leadership development programs. What We're Looking For • Strong communication and interpersonal skills., • Positive attitude with a strong work ethic., • Coachable and eager to learn and grow., • Goal-oriented with excellent organizational and time management skills., • Ability to thrive in a fast-paced, team-driven environment., • Strong problem-solving abilities and a client-focused approach. What We Offer • Paid training from experienced leaders and ongoing mentorship., • Competitive compensation with performance-based incentives., • Clear opportunities for rapid advancement into leadership and management roles., • A supportive, energetic, and team-focused company culture., • Extensive professional development and business training., • Networking and recognition opportunities within the industry. Ideal Candidates • Recent college graduates looking to start a career in sales or account management., • Professionals with experience in customer service, hospitality, or retail., • Individuals with a background as former athletes or military veterans., • Anyone looking to transition into a rewarding business, sales, or management career. If you’re seeking a career where your growth is directly tied to your performance, initiative, and willingness to learn, we encourage you to apply today and begin building a successful career in account management and leadership development.

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  • Assistant Manager
    Assistant Manager
    4 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Director of FP&A
    Director of FP&A
    2 days ago
    $185000–$215000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Financial Planning and Analysis based out of our Brooklyn home office. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of major growth. The ideal candidate is someone who is experienced with Financial Planning and Analysis, innovative, driven and can thrive in a fast-paced environment (and loves ice cream!). Reporting directly to the CFO, the Director of FP&A will be a trusted partner responsible for leading planning, forecasting, and analytics while providing financial clarity to support day-to-day and strategic decisions. You'll build and evolve our financial models, improve data accuracy and visibility, and develop tools that enable leaders across the organization to act with confidence. This role requires both strategic perspective and a roll-up-your-sleeves mindset, ideal for someone who loves digging into data and leading FP&A in a fast-moving operating environment. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least three days a week. Job Responsibilities Lead FP&A Function • Own budgeting, forecasting, reporting, and analysis across entire business, • Build and maintain robust models to forecast revenue, margin, and cash flow, • Develop scenario analyses and models to evaluate growth and investment decisions, • Lead cash forecasting to support investment and working capital management Reporting & Insights • Create monthly and quarterly management reporting packages that explain results, variance drivers, and forward-looking implications, • Collaborate with Sales, Marketing, Operations, and Supply Chain to link financial performance to business drivers, • Work closely with the Controller and Operations teams to analyze product and channel-level profitability, pricing strategies, and cost structures, • Assist the CFO with board reporting, capital allocation decisions, and other high-impact projects Data & Systems • Partner with Accounting and IT to improve data flows between NetSuite, BI platforms, and planning tools; automate where possible, • Establish scalable, repeatable processes that bring accuracy to planning cycles Job Requirements • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred, • 8 to 12 years of progressive FP&A experience, with at least 3+ years leading FP&A in a CPG, food & beverage, or retail environment, • Strong technical modeling skills with mastery of Excel/Google Sheets, including pivot tables, nested formulas, and scenario modeling, • Proven ability to synthesize large data sets into actionable insights; experience building and maintaining dynamic dashboards a plus, • Experience partnering directly with a CFO or senior leadership team in a growth-stage or resource-constrained environment, • Solid understanding of P&L management, cash flow, and key business metrics in CPG or manufacturing contexts, • Highly collaborative, curious, and comfortable in a fast-paced, entrepreneurial setting Compensation + Benefits $185,000 - $215,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus potential • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with up to 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews, • Paid One-Month Sabbatical after 4 years of continuous employment Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $185,000---$215,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Development Manager - Newark Public Radio
    Development Manager - Newark Public Radio
    14 days ago
    $80000–$100000 yearly
    Full-time
    Central Ward, Newark

    The Development Manager is a key member of WBGO’s development team, responsible for managing a portfolio of mid-level and major donors. This portfolio represents a significant source of contributed revenue and plays a critical role in supporting the station’s long-term sustainability and mission. Reporting directly to the Chief Development Officer, the Development Manager will focus on cultivating, stewarding, and growing donor relationships through strategic, personalized engagement. This position requires strong cross-functional collaboration across departments including programming, marketing, and finance, and a forward-thinking, solutions-oriented mindset. The ideal candidate is highly collaborative, creatively strategic, and has a track record of success working in the arts and culture space. This is a full-time position with a hybrid schedule. Qualifications • 6+ years of nonprofit fundraising experience, including direct management of a portfolio of mid-level and major donors., • Proven experience working in the arts and culture space is required., • Experience in public media and/or jazz music is a plus but not required., • Exceptional interpersonal skills with a demonstrated ability to build and sustain relationships with a wide range of stakeholders, including board members, staff, community partners, and donors., • Outstanding verbal and written communication skills., • Demonstrated ability to manage confidential information with discretion and professionalism., • A resourceful, creative thinker who brings fresh approaches to donor engagement and problem solving., • Experience in internal and external communications, partnership development, and fundraising strategy., • Adept at using donor databases and CRM tools (Salesforce experience preferred)., • Thrives in a collaborative, team-oriented environment and comfortable working cross-functionally., • Strong organizational skills with the ability to manage multiple projects simultaneously., • A commitment to WBGO’s mission and role as a cultural institution rooted in community and excellence.

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  • Sales Representative for Commercial upholstery
    Sales Representative for Commercial upholstery
    29 days ago
    Full-time
    Sunset Park, Brooklyn

    Company Overview Nesco Upholstery specializes in reupholstering all types of furniture for both residential and commercial clients. Our team is dedicated to delivering high-quality craftsmanship and exceptional customer service to meet diverse client needs. Job Summary We are seeking a dynamic and results-driven Sales Representative for Commercial Upholstery to join our team. In this role, you will be responsible for expanding our commercial client base, promoting our upholstery services, and providing tailored solutions that meet the unique requirements of each project. The ideal candidate will possess strong sales skills, technical knowledge of upholstery and renovation processes, and the ability to build lasting relationships with clients in the construction, interior design, and hospitality industries. Responsibilities Develop new business opportunities through outside sales efforts targeting commercial clients such as hotels, offices, and institutions. Conduct product demonstrations and provide detailed layout designs using tools like SketchUp or CAD to showcase potential upholstery solutions. Negotiate contracts, pricing, and terms to secure profitable projects while maintaining excellent customer relationships. Collaborate with clients on renovation, remodeling, and maintenance projects to recommend appropriate upholstery options. Upsell additional services such as lighting design or interior enhancements to maximize project value. Manage account relationships through inside sales activities, ensuring client satisfaction and repeat business. Maintain organized records of sales activities, client interactions, and project details using POS systems or CRM tools. Skills Proven experience in outside sales within the upholstery, construction, or interior design industries. Proficiency in SketchUp, CAD software, or similar layout design tools. Strong negotiation skills with a focus on high-end sales environments. Knowledge of renovation, remodeling, and maintenance processes relevant to commercial spaces. Multilingual abilities are a plus for engaging diverse client bases. Excellent communication skills in English; additional languages are advantageous. Familiarity with lighting design, merchandising, retail math, and marketing strategies. Ability to perform basic math calculations accurately for pricing and cost estimation. Organizational skills to manage multiple projects simultaneously while ensuring timely delivery. Join our team at Nesco Upholstery and contribute your expertise to transforming commercial spaces with quality craftsmanship and innovative solutions. We offer a collaborative environment where your sales talents can thrive while helping clients achieve their vision through expert upholstery services.

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  • Customer Service Representative
    Customer Service Representative
    1 month ago
    $48000–$75000 yearly
    Full-time
    Manhattan, New York

    Are you someone who enjoys working with people, thrives in a fast-paced environment, and wants an opportunity where your growth is based on your performance — not seniority? We are currently looking for ambitious, motivated individuals to join our growing team as Customer Service & Sales Representatives. This is an entry-level opportunity with hands-on training in customer relations, sales, leadership development, and business operations. No previous experience is required — we believe attitude, work ethic, and a willingness to learn are the biggest indicators of success. What You’ll Do Provide exceptional customer service and support Build relationships with new and existing customers Educate customers on products, promotions, and services Assist with account setup and customer inquiries Develop communication and leadership skills through daily training Work alongside a high-energy, team-oriented environment Help drive company growth through sales and client acquisition What We’re Looking For Strong communication skills Positive attitude and professional demeanor Competitive mindset and goal-oriented mentality Ability to work well independently and with a team Coachable with a strong desire to grow Customer service, hospitality, retail, or sales experience is a plus — but not required What We Offer Paid training and ongoing mentorship Opportunities for rapid advancement Team-oriented and energetic company culture Leadership and management development Performance-based bonuses and incentives Networking and business development opportunities This position is ideal for individuals looking to start a long-term career in customer service, sales, marketing, or management. If you are motivated, people-focused, and ready to grow personally and professionally, we’d love to meet you.

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  • Entry Level Sales and management
    Entry Level Sales and management
    1 month ago
    $50000–$70000 yearly
    Full-time
    Manhattan, New York

    We specialize in sales, leadership development, customer acquisition, and business growth for nationally recognized brands. We are currently hiring ambitious individuals for our Entry-Level Sales & Management position in our fast-paced New York City office. This is an ideal opportunity for individuals looking to build experience in: Sales & marketing Leadership development Team management Customer relations Business operations No previous experience is required — we provide hands-on training, daily mentorship, and a performance-based growth structure. What You’ll Do Engage with new customers and business clients Learn face-to-face sales and marketing strategies Build relationships and maintain customer satisfaction Assist with team development and leadership training Help drive company growth and expansion initiatives Learn interviewing, recruiting, and campaign management techniques What We’re Looking For Strong communication skills Competitive and positive attitude Coachable with a strong work ethic Leadership potential Team-oriented mindset Ability to thrive in a fast-paced environment What We Offer Paid training and ongoing mentorship Rapid advancement opportunities Performance-based promotions Leadership development programs Team travel opportunities Energetic and supportive team culture Weekly team-building events and networking opportunities Whether you’re a recent graduate, changing careers, or simply looking for an opportunity with unlimited growth potential, we’re looking for motivated individuals ready to develop professionally and personally.

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  • Hair Stylist
    Hair Stylist
    2 months ago
    Full-time
    Williamsburg, Brooklyn

    Live By The Sword Salon is looking for an experienced stylist to join our fast-paced, creative team in Williamsburg, Brooklyn, located right on Bedford Ave, just two blocks from the L train. We’re a high-traffic, walk-in friendly salon with strong online booking, serving clients with a wide range of hair types and textures. We’re looking for a well-rounded stylist who is confident in both color and cutting and thrives in a busy, high-energy environment. Our salon is supported by consistent marketing and a dedicated in-house social media and advertising team, along with cross-promotion through our citywide tattoo and piercing shops, creating consistent client flow and long-term growth opportunities. What We’re Looking For: -Valid NY Cosmetology License -2+ years behind-the-chair experience -Strong skills in both color and cutting -Comfortable working with a variety of hair types -Interest in or experience with hair extensions is a plus -Professional, reliable + team-oriented -Passion for continued education, trends + technique -Comfortable showcasing your work on social media What We Offer: -High, fixed commission rate across all services and retail with strong earning potential. No sliding scale -Immediate clientele, no book required -High walk-in traffic and consistent online booking -Heavy advertising and cross-promotion with our tattoo and piercing shops -Support from our in-house social media team and advertising agency -Client retention incentives and rewards programs -For full-time employees, health, dental, and vision insurance options, 401k with company match, and paid time off -Ongoing education opportunities We’re a creative, inclusive team that takes our craft seriously, supports one another, and creates an environment where both stylists and clients feel inspired. If you’re ready to step into a busy chair and grow within a high-energy, high-visibility salon, we’d love to connect.

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  • Studio Operations & Content Coordinator
    Studio Operations & Content Coordinator
    2 months ago
    Full-time
    Manhattan, New York

    Job Title: Studio Operations & Content Coordinator Company: Past Lives Studio About Us: Past Lives Studio is a creative space dedicated to storytelling, visual content, and artistic expression. We collaborate with creators, brands, and talent to produce meaningful and engaging content. Position Overview: We are seeking a highly organized and creative Studio Operations & Content Coordinator to oversee daily studio operations while supporting content creation and digital presence. This role is ideal for someone who thrives in a fast-paced, creative environment and can balance logistics with creativity. Key Responsibilities: Operations & Studio Management: Oversee day-to-day studio operations, ensuring the space is organized, functional, and client-ready Manage booking schedules, client coordination, and studio calendar Handle inventory, equipment tracking, and supply management Coordinate with vendors, partners, and team members as needed Ensure studio policies and procedures are followed Content Coordination & Creation: Assist in planning, organizing, and executing photo/video shoots Capture behind-the-scenes content and assist with production when needed Edit and format content for social media platforms (Instagram, TikTok, etc.) Schedule and publish posts, ensuring consistency with brand voice Collaborate on content ideas, campaigns, and creative direction Administrative Support: Respond to inquiries, bookings, and client communications Maintain records, invoices, and basic reporting Support marketing and promotional efforts Qualifications: Previous experience in studio management, content creation, or a similar role Strong organizational and multitasking skills Proficiency in social media platforms and basic editing tools (e.g., Canva, Adobe, CapCut) Excellent communication and interpersonal skills Creative mindset with attention to detail Ability to work flexible hours, including occasional evenings or weekends Preferred: Experience in photography, videography, or creative production Familiarity with content planning tools and scheduling platforms What We Offer: Opportunity to work in a dynamic, creative environment Hands-on experience with content production and studio operations Growth opportunities within the brand

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  • Assistant Manager
    Assistant Manager
    2 months ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Catering Staff
    Catering Staff
    2 months ago
    $20–$26 hourly
    Full-time
    Central Ward, Newark

    We are seeking a dynamic and organized Popup Food Catering Event Coordinator to oversee and execute catering events, ensuring exceptional guest experiences. This role involves going to various corporate offices, setting up, and serving guests build your own poke bowls. Size of popup events vary and can be as small as 60 meal events or as large as 160 meal events. These events are usually held during lunch time and may be located in New York City, New Jersey, and surrounding areas. Smaller events may only be one person, while larger events will have 2 or more people. You must possess a valid driver’s license. This role involves coordinating all aspects of food service for various events, from small gatherings to large-scale functions. The ideal candidate will possess strong event planning, customer service, and organizational skills, with a passion for hospitality and culinary presentation. The position offers an exciting opportunity to work in a fast-paced environment, managing multiple events while delivering outstanding service and memorable experiences. There are two restaurants that you would be supporting that are located in Newark and Montclair, NJ. Duties Plan and coordinate catering events, including menu selection, setup, and execution Manage event logistics, including venue arrangements, staffing, and equipment needs Develop marketing strategies to promote catering services through various channels Oversee event marketing efforts to attract new clients and maintain existing relationships Ensure all events adhere to budget constraints while maintaining high-quality standards Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with kitchen staff, servers, and vendors to ensure smooth event operations Manage time effectively to meet deadlines for multiple concurrent events Conduct post-event evaluations to gather feedback for continuous improvement Requirements Proven experience in event planning, catering, hospitality, or related fields such as banquet management or restaurant/hotel experience Exceptional customer service skills with a focus on guest satisfaction Effective communication skills for liaising with clients, vendors, and team members Ability to work independently and as part of a team in a fast-paced environment Flexibility to adapt to changing priorities and client needs in a dynamic setting A valid driver's license is required. Must be comfortable driving in New York City and surrounding areas. Must be punctual This role is ideal for someone passionate about hospitality and culinary arts who thrives on creating memorable event experiences. The successful candidate will demonstrate professionalism, creativity, and excellent interpersonal skills to excel as a Popup Food Catering Event Coordinator. Pay: $20.00 - $26.00 per hour Application Question(s): Do you have a valid driver's license? Ability to Commute: Newark, NJ 07102 (Required) Work Location: In person

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