978 Best time Jobs in Abilene, Texas (January 2026) - page 5

Administrative Assistant - Full Time

21 days ago

Abilene

Job DescriptionDescription: Administrative Assistant - FT Express ER - Abilene The Administrative Assistant (AA) will be responsible for performing all functions necessary to maintain the efficient workflow of all front desk receptionist duties. Essential Duties and Responsibilities • Stand and greet all patients as they arrive in a friendly, courteous, and professional manner, • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service, • Routinely check and respond to work e-mail, • Document in the computer system all necessary demographic, insurance, and financial information, • Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts, • Responsible for photocopying records and documents for billing purposes, • Perform clerical duties, including mail delivery, faxing, copying, and scanning, • Responsible for answering, screening, and directing incoming phone calls, • Collect co-payments or other applicable financial payments, • Performs exit interviews with all patients, • Facilitate daily deposits and perform cash reconciliations, • Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion, • Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information, • Document patient volumes for the previous day, • Maintain and compile reports and informational packets for distribution, • Perform any job related to the registration process, • Participate in performance improvement activities as necessary • Demonstrate knowledge of and adhere to regulations and Emergency Center policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials Customer Service • Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations. • Demonstrate effective interpersonal skills, • Treat all patients, visitors, and staff members fairly and with respect and strive to make them comfortable by offering refreshments., • Utilize effective communication methods in an accurate, courteous, and professional manner., • Explain all procedures, treatments, and care while remaining aware of language barriers, • Ensure personal appearance is business casual and professional at all times, • Responsible for wearing Emergency Center identification badge at all times which must be visible and above the waistline, • Attend all Emergency Center required meetings and in-service education, • Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments, • Compliance with attendance standards, • High school diploma or equivalent, • 1-3 years office experience in a health care setting preferred, • Previous customer service experience preferred, • Must be able to effectively communicate with customers both in person, and over the telephone, • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization, • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance, • None Requirements: Competencies • Professional Maturity: The ability to separate emotional feelings from the real issues at hand • Responsibility: The ability to accept choices you have made and the results they have led to, • Communication: The ability to write and speak effectively; actively listens to others, and give feedback, • Flexibility: Demonstrate responsiveness and adaptability following change initiatives, • Intelligence: Understand information and apply new knowledge, • Energetic: Exhibits high levels of energy and enthusiasm, • Organized: Efficient in structuring tasks to be accomplished, • Computer Savvy: The ability to use technology efficiently and effectively, • Customer Service: The ability to enhance customer satisfaction, • Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization, • Integrity and Respect: Demonstrates upmost level of integrity, • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation, • Collaboration and Partnership: Encourages participation from team members, • Manages Change: Demonstrates flexibility with changing environments, • Problem Solving: Resolve issues in a timely manner, • Attention to Detail: Follows procedures to ensure entry of data, • Organization: Uses time efficiently by prioritizing and planning work activities, • Judgment: Ability to make independent decisions, • Teamwork: Works with others to accomplish objectives and shows support for decisions, • Quality: Sets high standards to ensure quality in work performed, • Light physical activity performing non-strenuous daily activities of an administrative nature, • Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms, • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner

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