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Job DescriptionJob Summary MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.Leadership and Team Management: • Supervise, manage, and expand the Investor Relations team., • Oversee the training and development of staff to ensure high customer service standards., • Manage a distributed team effectively, ensuring coverage across various time zones.Investor Engagement & Support Strategy:, • Act as the primary liaison to the investor base., • Deepen existing investor relationships and onboard new ones., • Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions., • Drive key metrics in revenue growth and new business development.Operational Excellence:, • Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations., • Manage client communications through various channels including chat, email, phone, and queues., • Ensure the team meets internal and external goals and metrics., • Maintain awareness of client money flows and related regulations.Qualifications:, • 2-5 years of experience in managing a customer service team., • Experience in the Financial Services industry, particularly in venture capital or private equity., • Strong project management skills and ability to meet critical deadlines., • Expertise in financial instruments, with a focus on private placements, venture capital, and private equity., • Excellent communication skills (written and oral) and the ability to work effectively in a team environment., • Experience with remote team management., • Strong communication, organizational and project management skills, • Hold the following Securities licenses. Series 7, Series 63 or 65., • Hold or be willing to obtain a Series 24., • Candidates must reside in or be willing to relocate to Austin, TXHighlights of MicroVentures Benefits:, • 401K Match (100% match on the first 5% and 50% on the next 5%), • Annual discretionary bonus, • MicroVentures covers the base plan for Medical, Dental and Disability insurance, • 3 Weeks paid time off + holidays, • 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend, • Hybrid work environment in Austin TX

Job Description One Tech Engineering is searching for a Transmission Project Manager for a position located in Austin, Texas. The Transmission Project Manager will manage, direct, and coordinate all aspects of work related to overhead transmission The candidate must be a US Citizen or a green card holder, the position is not eligible for sponsorship. The candidate should have a Bachelor's degree in engineering or related field and 7 years of related experience, including 3 or more years of experience managing engineering projects in the Transmission & Distribution industry. Local candidates preferred or open to relocation. This is not a remote position. Transmission Project Manager Responsibilities: • Provide overall management of projects from concept to completion, including siting, environmental, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, bid phase services, procurement, constructability reviews, material management, construction management, and closeout., • Leverage existing client relationships, create new client relationships, and focus on repeat work within each Account., • Prepare proposals, assist in presentations, and participate in contract negotiations., • Develop and monitor project schedules, manage scope, and control project costs., • Own internal project financials (detailed, accurate project cost forecast and accruals), staffing, legal coordination, risk management, change management, and human resource issues., • Serve as primary point of contact with client regarding efforts such as client coordination, strategic planning, master scope management, budget finances, subcontracting, project staffing, environmental compliance, facility support and schedule attainment., • Manage all aspects of project communication., • Develop and implement project policies and procedures, establish project controls systems and implement the project execution plan., • Work closely with the Project Team to ensure deliverables and services are being provided to client’s satisfaction and that projects are following internal QA/QC guidelines., • Report regularly on progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and any issues requiring office support. Travel to client and project locations is expected., • Support the development of the Transmission team by assisting with hiring, training, and mentoring., • Direct and coordinate activities of several disciplines on a project of moderate scope or a combination of smaller projects., • Travel to client and project locations will be expected., • Bachelor's degree in engineering or a related field from an accredited curriculum., • Minimum of 7 years of related experience, including 3 or more years of experience managing engineering projects in the Transmission & Distribution industry., • Completion of a master's degree in a related field may be substituted for one year of experience., • Strong analytical and problem-solving skills., • Excellent oral and written communication skills and interpersonal skills., • Must have the ability to clearly and effectively present complex information to all levels of employees, management, and clients., • Must have experience with the production of transmission design and construction documents., • Requires knowledge and experience working with the NESC code, as well as other industry codes and standards., • Must be capable of devising new approaches to problems encountered., • Demonstrated success in project management which includes proposal development, contract negotiations, project planning, design team coordination & communication, budgeting, schedule management, and client coordination., • Proven ability to develop business and establish relationships with clients., • Must have ability to deal effectively with a wide variety of industry, government and public contracts on project-related matters., • Excellent written & verbal communication skills. Strong analytical and problem-solving skills., • Ability to travel., • Valid driver's license required., • In addition, must meet standards to qualify for and maintain the Company's vehicle driving privileges as outlined in the Company's Motor Vehicle Safety Policy.

Job DescriptionJob Summary MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.Leadership and Team Management: • Supervise, manage, and expand the Investor Relations team., • Oversee the training and development of staff to ensure high customer service standards., • Manage a distributed team effectively, ensuring coverage across various time zones.Investor Engagement & Support Strategy:, • Act as the primary liaison to the investor base., • Deepen existing investor relationships and onboard new ones., • Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions., • Drive key metrics in revenue growth and new business development.Operational Excellence:, • Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations., • Manage client communications through various channels including chat, email, phone, and queues., • Ensure the team meets internal and external goals and metrics., • Maintain awareness of client money flows and related regulations.Qualifications:, • 2-5 years of experience in managing a customer service team., • Experience in the Financial Services industry, particularly in venture capital or private equity., • Strong project management skills and ability to meet critical deadlines., • Expertise in financial instruments, with a focus on private placements, venture capital, and private equity., • Excellent communication skills (written and oral) and the ability to work effectively in a team environment., • Experience with remote team management., • Strong communication, organizational and project management skills, • Hold the following Securities licenses. Series 7, Series 63 or 65., • Hold or be willing to obtain a Series 24., • Candidates must reside in or be willing to relocate to Austin, TXHighlights of MicroVentures Benefits:, • 401K Match (100% match on the first 5% and 50% on the next 5%), • Annual discretionary bonus, • MicroVentures covers the base plan for Medical, Dental and Disability insurance, • 3 Weeks paid time off + holidays, • 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend, • Hybrid work environment in Austin TX

Job DescriptionCustomer Success Manager Location: Austin, TX (with domestic travel up to 30%) Department: Professional Services & Customer Success Employment Type: Full-Time Location: Austin, Texas About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Customer Success Manager will drive value to Esper’s customers by serving as a strategic partner throughout the post-sale lifecycle, supporting customers as they adopt, expand, and realize ongoing value from the platform. You’ll combine relationship management, data-driven insights, and customer advisory skills to ensure customers are continuously progressing toward their goals and maximizing the impact of Esper across their organization. This is a customer-facing Customer Success role responsible for managing a portfolio of customers. You will own renewals by monitoring customer health, identify risk, increase adoption and usage, and surface expansion opportunities. Working cross-functionally with Engineering, Sales, Product, and Leadership, you’ll help ensure customers realize value quickly, remain engaged, and continue growing with Esper. ResponsibilitiesCustomer Success & Portfolio Management• Manage a portfolio of ~25-50 customer accounts, serving as the primary point of contact for renewals, account health, engagement, and growth• Build strong, trust-based relationships across customer stakeholders, positioning yourself as a strategic advisor throughout the customer lifecycle• Maintain consistent, proactive communication cadence across accounts to ensure alignment on goals, usage, and outcomes• Monitor customer health signals, identifying risks early and driving action plans to improve retention and long-term success• Partner with customers to define success criteria, track progress, and ensure continuous value realization from EsperAdoption, Engagement & Growth• Drive product adoption and ongoing usage by guiding customers on best practices aligned to their workflows and policy management goals• Analyze product usage data, engagement trends, and behavioral signals to identify gaps, opportunities, and expansion paths• Proactively identify upsell and expansion opportunities based on customer needs, maturity, and product utilization• Partner with customers to expand use cases across departments, teams, and agencies to deepen platform footprint• Lead renewal conversations including pricing/terms, negotiation, and close by demonstrating measurable value, impact, and alignment to customer objectivesCustomer Support & Issue Resolution• Serve as a frontline partner for customer support needs, ensuring timely resolution and clear communication• Act as the liaison between customers and internal teams (Product, Engineering) to escalate and resolve issues effectively• Ensure customers feel supported, heard, and confident in Esper’s ability to deliver on their needs• Track recurring issues and themes to help improve product experience and reduce friction over timeCross-Functional Collaboration• Partner closely with Sales, Product, Engineering, and Leadership to ensure a seamless and high-quality customer experience• Share structured customer feedback, usage insights, and market signals to inform product development and roadmap priorities• Collaborate on account strategy, expansion planning, and customer communications to drive aligned outcomes• Advocate for the customer internally while balancing business goals and scalabilityOperational Excellence & Account Discipline• Maintain accurate account records, health tracking, engagement notes, and success plans across your portfolio• Develop scalable processes to manage a high-volume book of business without sacrificing quality of engagement• Establish repeatable playbooks for outreach, adoption campaigns, and risk mitigation• Continuously improve workflows to balance proactive engagement with reactive supportRequirements· 3-7 years of experience in SaaS/Software Customer Success or Account Management role, specifically owning a book of business with a focus on retention, renewals, and expansion· 2-4 years proven track record of managing long-term customer relationships and navigating complex organizational structures· Proven ability to manage multiple customer workstreams with strong ownership of timelines, action items, risks, and stakeholder communication· Strong consultative skills with the ability to understand customer processes, ask thoughtful questions, and recommend practical solutions· Experience using customer health scoring (based on product usage, engagement, and sentiment) to proactively identify churn risks and execute mitigation plans.· Demonstrated ability to develop and execute Success Plans that align customer business goals with product capabilities to ensure continuous value delivery· Experience leading Executive Business Reviews (EBRs) or Quarterly Business Reviews (QBRs) to demonstrate ROI and align on future strategic initiatives· Excellent written and verbal communication skills, including workshop facilitation, training, and customer-facing presentations· Strong documentation and organizational skills; able to maintain detailed account health records, adoption metrics, executive business reviews, and playbooks that ensure consistent renewal and growth· Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Hubspot or Gainsight)· Ability to travel domestically (up to 30%) depending on business needExperiencePreferred Experience· GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes· Strong AI experience to improve internal workflow, increase customer touchpoints, and leveraging to improve customer experience· Familiarity with adoption planning, change management, training and/or customer best practices· Experience with data migration, report creation, or structured content onboarding processes· Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data· A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Problem Solving: Understands customer needs, asks the right questions, and translates workflows into practical solutions· Customer Success Orientation: Focuses on adoption, customer health, long-term value, and successful outcomes after go-live· Risk Awareness: Identifies blockers, usage concerns, or change impacts early and helps coordinate mitigation plans· Communication & Enablement: Communicates clearly, facilitates training, and keeps stakeholders aligned throughout delivery· Cross-Functional Collaboration: Works effectively across Product, Engineering, Sales, and Professional Services to support customer outcomes· Process Discipline: Maintains organized documentation, consistent follow-up, and repeatable delivery habitsCompensationAnnual salary range: $80,000 - $120,000Additional Earnings: Other performance-based incentivesPerks and Benefits· Being a part of an innovative and collaborative team that will both support and challenge you· Significant opportunity for growth and ownership· Ability to shape Esper for the long-term· Paid holidays & unlimited PTO· Medical, dental, and vision insurance· Generous parental & sick leave· 401(k) retirement plan with employer match· Short/Long term disability & life insurance· Flexible spending account (FSA)· Work anniversary equity grants· Quarterly bonuses· Monthly stipend to offset remote work expenses· Office equipment allowance· Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Role: Full-Time Building Enclosure Senior Project Manager, with responsibilities consisting of: • Management: Supervise Project Managers and Technicians, • Investigations: Lead investigative surveys of roofing, glazing, and waterproofing components to identify deterioration and probable sources of water infiltration. Generate reports and review reports generated by others, documenting observations and findings, with recommendations and cost estimates., • Peer Reviews: Review drawings and specifications for new construction projects and provide comments as redline markups. Lead meetings with clients to discuss comments and provide follow-up documentation of action items to attendees., • Design: Coordinate and lead the generation of building envelope related plans, elevations, and details. Generate and review technical specifications in Microsoft Word., • Bidding: Provide bid phase project assistance, leading or attending pre-bid meetings and generation of minutes for review and issue., • Construction: Provide construction phase supervision, leading or attending pre-construction meetings, progress meetings, performing site visits and generating reports of observations for review by supervisor., • Testing: Lead meetings with project teams to discuss expectations and results of field performance testing related to the building envelope. Supervise teams performing field testing., • Education: Attend educational seminars and other professional development courses paid for by the company and as approved by your supervisor. Experience: Applicants for this position should have the following qualifications: • Experience with Microsoft Office, Excel, and PowerPoint, • Proficiency with AutoCAD and/or Bluebeam software, • Four (4) year bachelor's degree in an architectural, engineering, or construction related field, • Hold at Least One (1) of the Following Certifications:, • IIBEC Registered Roof Consultant (RRC), • IIBEC Registered Exterior Wall Consultant (REWC), • IIBEC Registered Waterproofing Consultant (RWC), • Minimum ten (10) years of building envelope consulting experience, including:, • Acting as primary point of contact performing peer reviews for new construction, • Comfortable in role as lead designer for roof replacements and window/wall repair projects, • Actively providing high quality construction phase project management services on both new construction and repair projects Supplies and Training: We will provide all necessary PPE, equipment, and training as required for you to complete work assignments. Compensation: This is a full-time (40+ hours per week) exempt, salaried position. • Base Pay: Ranging from $100,000 to $150,000 per year, depending on candidate experience, certifications, and skills., • Paid Time Off: The following eight (8) hour days of paid time off, for a total of thirty (30) days in each calendar year, are included:, • Holidays: Eight (8) days per year, including New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving (2 days), Christmas (2 days), • Vacation/Personal Time: Twenty-two (22) days per year, 8 hours per day., • Benefits: We offer employer-sponsored health coverage through the Blue Choice PPO Network (BlueCross BlueShield). For 2026, employee premiums for any of the three available coverage levels will be 100% paid by company. A group dental plan is also available for an additional cost., • Bonuses: Annual bonuses are based on individual and company performance, up to a maximum of 30 percent of the Base Salary., • Reimbursable Expenses: In addition to the benefits and base pay described above, we will reimburse the following work-related expenses:, • Tolls at cost, • Mileage - $0.70/mile (IRS published rate), • Other Approved Expenses at cost Location: Negotiable; encouraged to work from our Austin office a minimum of 3 days per week for the first six months. Subsequent transition to fully remote work arrangement dependent upon review with supervising principal.

Job Description We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly. We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team. About the Role: We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership. Responsibilities: • Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives, • Develop customized solutions and workflows that address the unique needs of each client, • Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions., • Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement, • Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth, • Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies, • Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements, • Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs, • Track and report on client success metrics, including customer satisfaction, retention, and revenue growth, • Develop strategic account plans to drive long-term client success and identify growth opportunities, • 5+ years of experience in customer success, account management, or a related client-facing role, • Strong communication skills, including the ability to engage effectively with C-suite executives, • Proven ability to develop customized solutions and workflows for enterprise clients, • Excellent interpersonal and relationship-building skills, • Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues, • Ability to work independently and collaboratively with internal teams, • Experience with CRM, support, and project management tools, such as HubSpot and Intercom, • Legal experience is a plus, but not required, • This position requires the employee to live and work from the Central region., • Candidates must reside in one of the following Central US locations:, • TX, OK, AR, MO, IL, IN, WI, MI, OH, KY, or WV., • Relocation assistance is not available for this position, • Salary range $80,000 - $100,000 based on experience and location, • Full time, remote, salary position, • Medical, dental, vision, disability insurance, and 401k available, • Phone and Internet monthly stipend, • Flexible time off (paid planned and sick time, and paid holidays) This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Job DescriptionSalary: $72k-$85k As a Senior Customer Success Manager, youll be the strategic partner for our customers, driving product adoption, measurable ROI, and expansion opportunities across their portfolios. Youll manage high-value relationships, ensuring each property experiences the full impact of Tailos robotics solutions while identifying opportunities to grow our footprint. This role requires a proactive, data-driven, and customer-obsessed leader who thrives at solving complex problems, aligning stakeholders, and driving outcomes. Youll lead customers through the entire lifecycle - from onboarding and launch to optimization and growth - leveraging insights, training, and enablement strategies to deliver exceptional results. Were looking for someone who is: • Personable - Builds relationships easily and thrives connecting with people internally and externally., • Analytical - Uses data and KPIs to tell a clear ROI story and communicate progress., • Persuasive - Influences stakeholders and drives expansion conversations with confidence., • Collaborative - Partners cross-functionally with Product, Engineering, and Sales to elevate the customer experience. RESPONSIBILITIES • Customer Engagement: Serve as the primary point of contact for your book of business, conducting customer-facing activities, including on-site visits to customer properties when necessary, to drive product adoption and upsell within each property level account., • Onboarding & Launch Success: Lead the onboarding process for new customers, leveraging standardized systems, tools, and methods to deliver a measurable, consistent, and scalable customer experience that sets the stage for future upsell opportunities., • Strategic Account Management: Manage a portfolio of Strategic Accounts and their respective properties, ensuring that each property receives personalized attention and support to maximize the value derived from our technology., • Upselling Inventory: Utilize your strong relationships and deep understanding of customer needs to identify and capitalize on opportunities to expand robot inventory within your book of business, proving the value of additional units and driving sales growth., • Expanding Customer Portfolios: Actively identify expansion opportunities across customer portfolios, partnering with Sales to drive additional Rosie deployments and maximize customer ROI. Leverage Tailos usage data and customer outcomes to build persuasive business cases that lead to measurable revenue growth., • Performance Reporting: Prepare and deliver detailed performance reports to key stakeholders regularly, highlighting relevant KPIs and showcasing how our solutions drive success at each property., • Data-Driven Storytelling: Regularly deliver engaging slideshow presentations that tell the story of each customers success through data, seeking feedback, discussing performance, and introducing new feature improvements and other pertinent topics., • Proactive Problem Solving: Proactively identify and address potential customer dissatisfaction before it escalates, implementing strategies to enhance the customer experience and reduce churn risk., • Internal Collaboration: Work closely with internal teams at Tailos to ensure seamless product launches and post-launch activities, aligning on goals to drive unprecedented success in every customer interaction. Represent the voice of the customer for product, engineering, and the rest of the company., • KPI Management: Regularly collect and analyze key performance indicators (KPIs) from customer properties, using internal Customer Success tools to generate reports and actionable insights that inform internal and external discussions., • Customer Training & Support: Conduct remote video kick-off and training sessions as needed. Be ready to engage in emergency calls with property stakeholders to address and mitigate poor usage scenarios., • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales services., • Proven track record managing $1M+ ARR portfolios and driving measurable expansion revenue., • Experience managing multi-property / multi-stakeholder relationships in hospitality, CRE, or facilities management a strong plus., • Excellent written and verbal communication skills, with the ability to craft exceptional presentations., • Prior experience in automation, smart home, robotics, or other high-technology industries., • Proficiency in Vitally, HubSpot CRM, Grafana, and other Customer Success tools used to measure and communicate property-level performance., • Ability to overcome common customer challenges, resulting in higher levels of customer satisfaction., • Familiarity with CRM systems and experience in conducting data analysis., • Ability to work independently and manage multiple projects simultaneously., • Experience in the hospitality or commercial cleaning space, with an insider understanding of the vernacular, organizational structure, and operational processes of hotels, resorts, or similar customer types., • Results-oriented mindset with a passion for the convergence of service and technology., • Technically savvy and a desire to leverage the latest tools to scale processes., • Vigilant about details and committed to meeting deadlines., • Responsive and responsible with a preference for over-communication., • Deep interest and passion for robotics and excitement about advancing the industry., • Unwavering resiliency to handle high-stake pressure and customer demands.

Job Description Position Title: Growth Leadership Trainer Franchisee Organization: Everyday Coffee Company Reports To: People Team – Training Location: Atlanta, GA (Training Center–Based) moving to Austin, TX Job Type: Full-Time Overview Everyday Coffee Company is a fast‑growing QSR brand operating inside major big‑box retailers, and with rapid nationwide expansion ahead, we are committed to delivering consistent, high‑quality training that drives operational excellence, guest satisfaction, and brand consistency at scale. In this role, the Restaurant Manager Trainer provides an immersive entry‑point training experience for all new managers—building their mastery of Dunkin’ brand standards, food safety, operational systems, and the skills needed to lead successful new‑store openings and ongoing restaurant operations. Serving as both instructor and coach, this leader translates brand standards into practical, real‑world execution while fostering confidence, consistency, and operational discipline. The position also plays a critical role in supporting new‑unit growth through hands‑on training, train‑the‑trainer methods, and ensuring strong openings across the franchise network. Ideal candidates thrive in a fast‑paced, travel‑heavy environment and are passionate about teaching, coaching, and motivating diverse adult learners. Training center is currently in Atlanta, GA and will move to Austin, TX. Why This Role Matters This role ensures that: • Restaurant Managers leave training confident and execution-ready, • Brand standards are retained consistently and accurately, • Training systems are sustainable, repeatable, and scalable, • Knowledge check for all styles of adult learners to ensure very RM is brand and open ready., • Managers understand why standards exist—not just how to follow them, • ECC maintains operational, food safety, franchisee systems and guest experience excellence as it grows Responsibilities Training Delivery & Facilitation • Facilitate instructor-led, hands-on training for Restaurant Managers at the dedicated and remote training center(s) - Based (Atlanta/Austin), • Implement and uphold sustainable training systems that support ECC’s national growth, • Deliver training focused on:, • Brand standards and recipes for non-traditional kiosk, • Beverage and Bakery execution, • POS operations and daily routines, • Franchisee systems and technology, • Opening and closing procedures, • Food safety, quality, and sanitation, • Lead teach-backs, practice sessions, and skills assessments, • Provide guidance, coaching, and real-time feedback to Restaurant Managers throughout training, • Confirm knowledge retention during training and adapt facilitation methods or redirect learner as needed, • Identify skill gaps and provide actionable recommendations for improvement or program exit, • Reinforce confidence, accountability, and model leadership behaviors, • Develop and maintain in-depth knowledge of:, • Brand standards and operational systems, • Menu items, limited-time offers, and promotions, • Food safety and quality standards including recertifying Serv-Safe, • Train Restaurant Managers on franchisee systems, including:, • Scheduling and labor tools (e.g., Crunchtime), • Inventory and invoice management applications, • POS employee setup and permissions, • Payroll review, timecard reconciliation and posting, • Execute training curriculum as designed by the National Training team, • Ensure consistent delivery of training across all RM cohorts, • Maintain training materials, job aids, and equipment readiness, • Identify opportunities to improve training effectiveness and learner retention and experience, • Work closely with:, • National Training Manager to support curriculum execution and updates, • Operations leaders to align training with field expectations, • People Team to support growth, compliance, and team readiness, • 5+ year professional training in multi-unit environment; experience in QSR, fast casual, foodservice operations, or high‑volume retail or hospitality required., • Previous operations experience as a Restaurant Manager, or above-restaurant leader in QSR, retail, or hospitality a plus., • Program design, improvement, and rollout are strongly preferred., • Must have expertise in training, adult learner theory, coaching, and leadership development., • Ability to train diverse audiences in dynamic retail and lab environments., • Strong communication, facilitation, and relationship‑building skills., • Organized, adaptable, and able to execute in a fast‑growing, changing business model., • Expert training & facilitation skills -a passion for teaching and developing others, • Adaptability & Agility -Value training structure with agility to flex quickly as we grow., • Coaching & Development - Influence without authority and model brand standards consistently. Builds trust quickly with new teams and partners., • Problem‑Solving & Continuous Improvement -enjoy building programs through continuous improvement while executing in real time. Proven track record in developing systems for maximum efficiency at scale, • Brand Stewardship & Standards Enforcement -Ensure consistency across all learners, programs and new stores., • Communication Skills –Adaptable communication, presentation, and public speaking skills; additional languages a plus, • Learning Agility -Master of effective adult learning and facilitation techniques, • Standing and walking for extended periods during training sessions, • Repetitive motion including bending, reaching, and stooping, • Ability to demonstrate product and equipment procedures, • Lifting items up to 30 lbs unassisted (if applicable), • Competitive salary based on experience, • Bonus eligibility (if applicable), • 401(k), • Medical, Dental, Vision Insurance, • Paid Time Off, • Growth and leadership development opportunities, • Opportunity to help build and shape a best-in-class national training program

Job Description About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary: As a Project Manager I with Bosch Building Technologies, you will manage and coordinate building automation and construction projects from start to finish, ensuring quality, cost, and schedule goals are achieved. You’ll collaborate with sales, operations, and technical teams to support project estimating, forecasting, and execution while maintaining strong communication with clients and subcontractors. This role is ideal for a detail-oriented professional with hands-on experience in construction project management, building automation systems, and electrical troubleshooting who’s eager to grow within a dynamic technology-driven environment. Responsibilities: • Provides input to sales and operations regarding the technical and business considerations for construction or direct owner projects. This input could be associated with areas such as estimating, value engineering, timing, special resource needs, or other aspects peculiar to specific projects., • Ensures project is booked correctly and that all necessary forms are completed for both internal and external purposes., • Ensures project documents, estimate, and other information are available to all necessary personnel to maximize Bosch Building Technologies productivity on the project., • Determines if customer expectations are similar to Bosch Building Technologies and if these can be achieved based upon Bosch Building Technologies’ estimate or contractual scope. Provides feedback on this as appropriate internally and externally., • Identifies and resolves potential project issues., • Accurately forecasts costs for each area of the project and tracks this over time to achieve budget and forecast goals., • Invoices projects timely and is actively engaged in collections to minimize aging., • Coordinates material orders and timing with Material Coordinator to maximize cash flow and material handling efficiency. Ensures all equipment is compatible and will function properly to achieve the required sequences., • Coordinates with Subcontractors or internal installation team to achieve maximum value in installations., • Completes the monthly WIP re-forecast before deadline., • Recommends technical solutions to sales and operations. Assist Sales team during estimating phase., • Identifies change order opportunities and coordinates with sales to document, pursue, and book them., • Provide support to Bosch Building Technologies and other contractors to solve building operating issues that go beyond the controls or special systems operation., • Communicate with internal employees as required to ensure Bosch Building Technologies’ labor is accurate and timely and estimated productivity is achieved in all areas., • Provide leadership and input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems., • Communicate with external organizations as required such as consulting engineers, building owners, and other contractors to ensure accurate and timely engineering., • Provide support for ongoing service engineering and support for existing building systems., • Reviews all engineered submittals ensuring adherence to scope, budget, and customer expectations as well as location standards. As required, provide input on employee goals and progress on these to supervisors and managers., • Minimum of high school diploma or GED in related studies, preferred., • Other technical experience such as military, on the job training programs, etc. may meet this requirement as determined by local management., • 3 years' experience working as a Construction Project Manager communicating at a high-level with subcontractors and technicians., • At least 2 years' experience of working with building automation software products., • At least 2 years' experience troubleshooting basic electric and electronic circuitry including reading and interpreting electrical and electronic diagrams., • At least 2 years' experience configuring and debugging basic computer problems along with programming., • A clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc., • An undergraduate degree in Electrical, Construction Management, or other related studies is excellent., • 3+ years' experience in stakeholder communications within project management., • 5+ years of experience in electrical, building automation controls experience., • 5+ years' experience as a construction project manager., • 5+ years' experience troubleshooting basic electric and electronic circuitry including reading and interpreting electrical and electronic diagrams., • 2+ years of experience working with building automation systems/frameworks such as Distech, Alerton, Tridium/Niagara Framework or other OEM building automation controls., • Advanced working experience with project management and design tools such as Procore or Microsoft Project for scheduling. In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. • Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers, • Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment, • Sitting, standing, walking in office environments and construction sites In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. • The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate, • Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction., • Driving to customer sites is required, • Working Hours: This position generally works Monday- Friday, overtime and on call when necessary, • Travel Requirements: 10%, • Benefits:, • Medical, • Dental, • Vision, • Flexible Spending Accounts, • 401K w/ company match, • Life/AD&D/LTD, • Paid Vacation/Sick/Holidays, • Employee Assistance Program This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Senior Customer Solutions Manager will drive value for Esper’s customers by leading complex, high-impact implementations and managing a portfolio of 8-12 current customers through launch, adoption, and ongoing optimization. You’ll blend deep Professional Services execution with consultative customer success, helping agencies deploy Esper effectively, realize measurable value, mitigate risk early, and expand their use of the platform over time. This is a senior hybrid Professional Services role with a player-coach mandate. In addition to leading implementations, you will own post-launch customer outcomes across adoption, usage, and account health; shape Esper’s deployment and success methodology; improve playbooks and collateral; mentor newer team members; and partner closely with Engineering, Sales, Product, Customer Success, and Leadership to raise the bar on delivery, retention, and expansion. ResponsibilitiesStrategic Implementation & Portfolio Ownership · Lead complex customer implementations from discovery through launch, including business process mapping, requirements gathering, solution design, configuration guidance, testing, administrator enablement, and go-live support · Manage a portfolio of 8-12 current customers, serving as a senior post-sales partner across onboarding, optimization, and long-term account success · Own scope, timeline, milestones, risks, dependencies, success plans, and customer communication across both implementation work and ongoing portfolio management · Translate customer goals, workflows, and operational constraints into a practical deployment and growth plan that aligns platform capabilities with customer needs · Proactively identify project risks, blockers, adoption challenges, and stakeholder changes, and drive mitigation plans before customer outcomes are affected Adoption, Risk & Value Realization · Monitor customer health, product usage, stakeholder engagement, and adoption trends to identify risk, prioritize interventions, and keep accounts moving forward · Drive launch readiness, administrator enablement, adoption planning, and post-launch best-practice guidance to increase usage and long-term customer value · Facilitate regular check-ins, business reviews, and success planning conversations that align customer goals to measurable outcomes and next steps · Help customers distinguish between standard support needs, expanded scope, and strategic opportunities that should be handled through change control, new services, or phased expansion · Identify upsell and cross-sell potential based on customer goals, maturity, and product fit, and partner with Customer Success and Sales on expansion strategy Consultative Delivery & Customer Advisory · Act as a trusted advisor to customer leaders, administrators, and working teams throughout implementation and ongoing account management · Facilitate discovery and workflow-mapping sessions to uncover business requirements, process gaps, decision points, adoption barriers, and technical constraints · Recommend scalable solutions that balance customer goals, technical feasibility, implementation effort, and long-term maintainability · Guide customers through configuration decisions, user acceptance testing, change management, launch readiness, and phased rollout strategies · Bring a strong point of view to customer conversations by challenging assumptions when needed and steering teams toward practical, high-impact outcomes Operational Excellence & Cross-Functional Partnership · Contribute to the evolution of Esper’s implementation and customer success methodology, delivery standards, templates, and best practices · Create and maintain reusable collateral including playbooks, test plans, training materials, discovery guides, launch checklists, success plans, and knowledge base content · Partner with Product, Engineering, Sales, Customer Success, and Leadership to communicate status, resolve blockers, and turn customer feedback into product and services improvements · Support pre-sales, renewal, or strategic account conversations where implementation expertise and customer context are needed to validate approach and level-set scope · Mentor and support less experienced team members by sharing best practices, reviewing approach, and helping raise the bar across the broader post-sales organization Requirements · 7+ years of experience in SaaS/Software Implementation, Professional Services, Solutions Consulting, Technical Account Management, or Customer Success · 5+ years leading customer-facing software implementations and/or managing strategic customer relationships through onboarding, adoption, and growth · Proven success managing complex deployments and a portfolio of customers with strong ownership of scope, schedule, risks, stakeholder communication, and business outcomes · Strong consultative skills with the ability to map customer processes, challenge assumptions when needed, and recommend scalable solutions that drive adoption · Experience identifying customer health signals, usage gaps, adoption risks, and expansion opportunities, and turning them into actionable plans · Experience operating as a senior individual contributor who can execute independently while improving how the broader team delivers and supports customers · Excellent written and verbal communication skills, including workshop facilitation, executive-level communication, and structured customer follow-up · Strong documentation skills and experience creating repeatable implementation assets, training materials, success plans, or process guides · Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Gainsight, or PSA platforms) · Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data · Track record of working in a fast-paced environment while balancing customer needs, internal procedures, cross-functional collaboration, and process improvement; ability to travel domestically (up to 30%) depending on business need Preferred Experience · GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes · Experience implementing configurable workflow-based SaaS platforms in a Professional Services, Solutions Architecture, or post-sales environment · Experience managing a book of business or portfolio of customers with responsibility for adoption planning, success reviews, risk mitigation, or renewal support · Experience handling scope control, change orders, statement-of-work alignment, and services packaging during customer implementations · Familiarity with ETL tools, report creation, data migration, structured content onboarding, or product usage reporting · PMP, Scrum Master, Prince2, CAPM, or similar project management certification · A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Leadership: Leads customers with confidence, credibility, and sound judgment while balancing customer goals with scalable delivery practices · Technical Delivery Excellence: Drives high-quality implementations with strong control of scope, milestones, risks, and launch readiness · Portfolio Management: Successfully balances implementation work and ongoing ownership of 8-12 customers with clear prioritization and follow-through · Adoption & Value Realization: Increases usage, strengthens customer outcomes, and builds momentum through enablement, success planning, and measurable progress · Risk Management Judgment: Identifies customer, project, and adoption risks early and drives mitigation before outcomes, renewals, or expansion are affected · Cross-Functional Influence: Works effectively across Product, Engineering, Sales, Customer Success, and Leadership to deliver seamless customer experiences · Player-Coach Mindset: Delivers individually while mentoring others and raising the execution bar across the broader post-sales team Perks and Benefits · Being a part of an innovative and collaborative team that will both support and challenge you · Significant opportunity for growth and ownership · Ability to shape Esper for the long-term · Paid holidays & unlimited PTO · Medical, dental, and vision insurance · Generous parental & sick leave · 401(k) retirement plan with employer match · Short/Long term disability & life insurance · Flexible spending account (FSA) · Work anniversary equity grants · Quarterly bonuses · Monthly stipend to offset remote work expenses · Office equipment allowance · Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: Jupiter Power is an energy infrastructure company focused on the development, construction, and operation of battery energy storage assets in wholesale electricity markets. Formed in 2017, the company is a national leader in energy storage deployment, utilizing its proprietary dispatch optimization applications to support both merchant and contracted structures. Backed by BlackRocks Diversified Infrastructure business, Jupiter Power has a strategic and established portfolio of nearly 1,400 MW / 2,800 MWh in operations or under construction in the U.S., with a leading pipeline of over 12,000 MW in active development. We are seeking a Project Manager to join our Engineering team. In this role, you will be responsible for will manage utility-scale Battery Energy Storage Projects and Substation Projects. The Project Manager is the CEO of his or her assigned projects and in charge of Project Safety, Scheduling, the Projects Budget, Contract Management, and Construction Quality conforming to Jupiter Powers expectations. This role will be based out of our Austin, TX office and is subject to our Companys return-to-office policy which currently requires a minimum of three days a week in the office. The Project Manager will not be site-based; however, he or she is expected to travel to project sites as often as it is required by the projects needs. Key Responsibilities Planning: • Manages the overall design of the project coordinating external and internal engineering resources., • Manages the project plan, hosts site kick-off in conjunction with the construction manager, and close out meetings for the project., • Ensures EPC issues daily JHAs and Plan of the Day., • Ensures EPC is on schedule and assists with schedule recovery plans as needed., • Manage design RFIs coordination with internal and external engineering resources., • Leads by example to show that safety is the most important function, ensuring that all employees follow safe practices while working., • Accountable to continually reinforce safe behaviors and correct at risk behaviors., • Ensures Job Hazard Analysis (JHAs) occurs before scopes of work commence., • Adheres to and ensures all site team members understand standard operating procedures., • Ensures new hires receive job- and task-specific training prior to commencing work (PM, Supers and CMs)., • Provides excellence in the management and delivery of the project, in-line with Jupiters expectations., • Ensures EPC is following the Contract and reviews Change orders., • Manage field purchases of project related materials and equipment as required., • Maintains a full understanding of all contractual obligations for the project and documentation of variances., • Ensures that the overall terms of the main EPC contract are passed on to the subcontracts Requirements • Bachelors degree or equivalent, • Must be familiar with Project Management process including Budgeting, Contract Negotiations, Change Order Negotiations, and Scheduling including the use of scheduling software. PMP Certification is a plus., • Must be versed in Construction safety (OSHA 30 training certificate is a plus), • Must have 5+ years of Construction experience, including on-site experience, • Must have 3+ years of Supervisory experience in a Construction leadership role, • Must have a valid drivers license, eligible for corporate vehicle insurance coverage. Preferred Skills, Knowledge and Abilities: • Advanced level of knowledge in:, • OSHA 30, • Leadership, • Team building, • Mentor and facilitator, • Decision making, • QA/QC Processes, • Contract Compliance, • Project Permits, • Development of processes and procedures, • Continuous improvement such as Lean & Total Quality Management, • Understanding environmental concepts including permit requirements, • Interpreting state rules and regulations, • Contract Management, • Sub-Contractor and vendor and materials management, • Construction drawing review, • Engineering management, • Communications, leading meetings, engaging teams, public speaking, presentations, • Reporting, • Writing skills, • Microsoft Office suite (Excel, Word, PPT, Outlook, Visio), • Scheduling software (MS Project, Primavera 6) Physical requirements and environment: This role is office-based with travel required to other Jupiter offices, remote worksites, and construction sites. Candidates will be required to sit, stand, and drive for extended periods of time, and must be able to lift up to ten pounds repetitively. Candidates will be required to pass a pre-employment background investigation and may be subject to drug tests as a condition of employment. In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus and equity programs. Jupiter Power offers a variety of other benefits including paid time off, 401k with limited matching, health benefits (medical, dental, and vision), life insurance, disability insurance, and flexible spending accounts. Jupiter Power does not discriminate based on a candidate's race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, disability, or any other protected class.

Job Description Project Manager 3 - Austin, TX - Locals Only - W2 Submission Due: 12/16/2025 Location - Austin TX 78751 Duration - 8 months The position is ONSITE at the location listed above (NO REMOTE WORK). The program will only accept LOCAL ONLY candidates for this position. The program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY. Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Certification in Project Management by a recognized project management organization or Scrum Master a plus. Job Description Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done. Additional job details and special considerations The Department of Information Resources (DIR) requires the services of one Project Manager, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Project Manager 3 Category, Emerging Technology Type and the specifications outlined in this document for the Texas Health and Human Services Commission (HHSC) Enterprise. All work products resulting from the project shall be considered "works made for hire? and are the property of the HHSC. HHSC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. HHSC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s). The Project Manager position is an Information Technology (IT) position and will be a part of the Performance Management & Analytics System (PMAS) team supporting several PMAS projects under the Office of Chief Data Architect in Health and Human Services System's IT domain to expand competencies in Data Integration under DIR's Texas Data Management Framework. The Project Manager position oversees resource allocations, work plans and schedules for some of the PMAS team's initiatives in the following areas: • Collaborating seamlessly and smoothly with the Office of the Chief Data Architect and the Office of Data Analytics & Performance on initiatives related to PMAS Cloud Analytics for Access & Eligibility Services Reporting., • Development and publication of project management documents and deliverables in compliance with DIR Project Delivery Framework directives., • Creation of RFPs that clearly define the services and deliverables required of a single vendor to design and implement data management solutions., • Obtainment of matching federal funds for this initiative through the development of federally approved IAPD(s);, • Overseeing expanding HHS data integrations with departments across HHSC. The Program Manager position will involve management of all aspects of the project and will report to the IT Data Analytics Support Director. High-level responsibilities may include: • Ensuring constant communication with the Office of Data Analytics & Reporting to function as a blended, partnered team with IT, • Working seamlessly and smoothly with various IT and business stakeholder areas to ensure that project deliverables are compliant with state, federal, and other applicable agency standards., • Establishing a strategic roadmap for projects in coordination with the TSS vendor and all divisions of HHS and federal stakeholders., • Conducting procurement exercises as necessary to acquire vendor services for assessment or to outsource the effort to a long-term vendor, • Establishing timeline and resource requirements for successful execution of the project. Coordination with key stakeholders and sponsors to obtain approval of resources and timeline., • Creation of project management deliverables necessary for this project., • Management of the day-to-day operations and scrums of various projects, and oversight and coordination team established for this initiative., • Risk identification and coordination of resolution with project leadership., • All other duties as assigned. II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.YearsRequired/PreferredExperience8RequiredIT project management experience.8RequiredWork experience in the information technology industry with at least 5 years of experience involvement in data management solutions (i.e., data warehouses, data lakes, etc.), data analytics/business intelligence, web-based (J2EE) development, or SOA-rela8RequiredExcellent communication skills, both verbal and written.8RequiredExperience in developing clear, concise project documentation8RequiredTeam management through team meetings, task assignment, mentoring, facilitation and training.8RequiredProgress monitoring to plan through effective use of risk management practices8RequiredKeep leadership updated on project issues and progress8RequiredExpert problem resolution skills8RequiredComplete experience with the project management lifecycle (PMLC) and software development lifecycle (SDLC) required.8RequiredTracking full project budget and entering actual costs in project tracking tool8RequiredLeading project sprints using Agile methodologies, including planning increments, backlog grooming, sprint planning, daily scrums and retrospective, and Kanban8RequiredACTIVE - PMP CERTIFIED6PreferredPrior experience in the Healthcare Industry, specifically public health.6PreferredWork experience managing multi-agency or multi-IT department initiatives.6PreferredWork experience within a Health and Human Services agency.5PreferredEmphasis on managing relationship weekly activities of TSS Sprint Teams with the State of Texas.5PreferredEffectively manage resources in a mixed functional and matrixed project environment5PreferredThe ability to develop, document and execute project management plans, work plans and quality plans5PreferredInvolved in the full lifecycle from analysis and planning to development and deployment5PreferredExperience in building and managing IT project teams with emphasis on ability to motivate individuals to excel and exceed expectations.3PreferredExperience with access & eligibility programs Powered by JazzHR 9OabUR5pgk

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