Patient Care Coordinator
12 days ago
Rochester
W2 Remote Patient Care Coordinator (RN) Location: Remote (New York license required) Position Type: Full-Time or Part-Time | W2 Employee Compensation: $60,000 - $70,000 for Full-Time Roles We are a leading, patient-centered, multi-specialty medical practice in New York City. As part of our continued growth and commitment to expanding access to care, we are launching telemedicine services throughout New York to deliver high-quality gynecologic care to patients statewide. We are seeking W2 Remote Patient Care Coordinators to support both our in-person locations as well as our telemedicine expansion. Position Summary The Patient Care Coordinator is a licensed registered nurse (RN) responsible for coordinating comprehensive, patient-centered care across both brick-and-mortar and telemedicine platforms. This role serves as a central point of coordination between patients, providers, and care teams, helping deliver a seamless, high-quality care experience. Key Responsibilities Serve as a clinical liaison for patients. Perform clinical intake, triage, and ongoing patient assessments within scope of practice. Collaborate with physicians, advanced practice providers, and interdisciplinary teams to develop and implement care plans. Provide patient education regarding conditions, treatments, medications, and follow-up care. Track and manage test results, referrals, prescriptions, and care transitions. Identify and escalate urgent or complex clinical issues appropriately. Support informed consent processes and ensure compliance with regulatory and organizational standards. Assist patients in navigating care pathways, including specialty referrals and external services when needed. Ensure accurate, timely, and compliant documentation in the electronic medical record (EMR). Monitor care gaps and proactively engage patients to support adherence and outcomes. Participate in quality improvement initiatives and cross-functional workflow optimization. Qualifications Active, unrestricted Registered Nurse (RN) license in NY (multi-state licensure preferred). Minimum 2–3 years of clinical experience in ambulatory care, women’s health, telemedicine, or care coordination. Strong clinical triage and assessment skills across diverse patient populations. Experience working in or supporting multiple specialties preferred. Proficiency with EMR systems. Excellent communication, organizational, and patient engagement skills. Ability to work independently and manage a high-volume, fast-paced virtual environment. Meticulous attention to detail. Preferred Qualifications Experience in multispecialty or integrated care settings. Background in care coordination, case management, or population health. Familiarity with telemedicine workflows, regulatory standards, and documentation requirements. Core Competencies Clinical judgment and prioritization Cross-specialty care coordination Patient-centered communication Adaptability in a virtual environment Collaboration and accountability Work Environment & Schedule Fully remote position. Flexible scheduling; may include evenings, weekends, or rotating shifts. Must maintain a private, HIPAA-compliant workspace and reliable high-speed internet. Why Join Us Innovative, multispecialty virtual care model Collaborative, interdisciplinary team environment Opportunity to impact patient care at scale Flexible remote work structure