Delivery Manager
1 day ago
Dallas
About the job About Qualizeal: Qualizeal is North America's Fastest-growing Independent Digital Quality Engineering Services company with a global headcount of 800+ Software Quality and Development Engineers. Trusted by 40+ global enterprises, QualiZeal has delivered over 200 successful projects—in the areas of Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testing—earning an industry-leading client NPS score of 85. Founded on principles of delivery excellence, service orientation and customer delight, we are a fast-paced, culture-driven organization on a high-growth trajectory. Recognitions: · Great Place to Work Certified (2023,2024) · Major Contender in Quality Engineering by Everest Group (2023) · Economic Times Excellence Award (2023) · The Global Choice Award (2022) · NASSCOM Member · ISO 13485:2016 and ISO 9001:2015 · Glassdoor Rating: 4.7 Key Responsibilities 1. Technical Leadership & Architecture Alignment • Work directly with Client leads, architects, and SMEs to translate functional needs into scalable architecture and solution designs., • Understand high-level and low-level architecture diagrams, API mappings, integration points, cloud components, and data flows., • Drive technical discussions across Java, Python, microservices, AWS cloud, DevOps, data models, and CICD lifecycle., • Partner with TechOps experts to consolidate architectural guidance into actionable delivery plans. 2. Delivery Ownership for Ground-Ops Programs • Act as the primary technical owner for the Ground-Ops Cargo Portal modernization and future Ground-Ops programs., • Lead discovery, requirement clarification, sequencing, dependency management, and solution walk-throughs., • Collaborate with Southwest Leaders to ensure that delivery aligns with their expectations and business outcomes. 3. Hands-On Technical Expertise Must be able to understand, contribute to, and review technical work across: • Java / Spring / Python backend service development, • API integrations, microservices, REST, messaging, • AWS Cloud stack (EKS, EC2, IAM, Networking, CloudWatch, S3, Lambda, RDS, Step Functions), • DevOps & CICD (Terraform, GitLab/Jenkins pipelines, Docker, Kubernetes), • Monitoring & Observability (Prometheus, Grafana, ELK, AppDynamics, OpenTelemetry), • Automation (Python, scripting, automated deployment and testing workflows) 4. Agile Delivery & Program Management • Lead sprint planning, backlog management, story grooming, and cross-team delivery tracking., • Build project schedules, manage risks, track dependencies, and ensure delivery milestones are met., • Manage cutover planning, release sequencing, test cycles, defect triage, and go-live readiness. 5. Offshore Team Management (India-based teams) • Provide daily leadership and guidance to offshore engineers, architects, testers, and DevOps resources., • Coordinate time-zone–shifted work between Dallas onsite stakeholders and India engineering teams., • Partner with Offshore Delivery Lead to build team structure, onboarding, operating rhythms, and governance., • Ensure alignment, quality, and accountability across 20+ offshore resources (scaling to 50+ across programs). 6. Stakeholder & Cross-Functional Collaboration • Act as the “technical connective tissue” between Ground-Ops leaders, TechOps architecture partners, QualiZeal delivery, and offshore engineering teams., • Provide transparent communication, problem-solving, and escalation management., • Present solution options, delivery approaches, risks, and progress summaries to SWA leaders. 7. Quality, Automation, & Engineering Excellence • Drive engineering best practices, coding standards, automation-first principles, CI/CD optimization, and stability., • Ensure performance, scalability, and security considerations are embedded into every design., • Partner with SWA QA and automation teams to integrate modern testing frameworks and tooling. Required Skills & Experience Technical Expertise • 12+ years in engineering + technical project leadership, • Strong hands-on understanding of Java, Python, microservices, APIs, • Proven cloud engineering experience (AWS required), • Excellent understanding of DevOps, CI/CD, automation, EKS/Kubernetes, • 10+ years managing large projects involving 30–100 engineers, • Ability to run discovery, define solutions, and drive multi-phase delivery, • Direct experience leading India-based offshore engineering teams, • Exceptional stakeholder management & communication, • Ability to translate architecture into clear delivery actions, • Proactive leadership, ownership mindset, and structured problem solving, • Ability to work independently within a high-velocity customer environment