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Job Description NEON Rated is an independent film studio and distributor renowned for boundary-pushing cinema, spanning theatrical and digital/home entertainment releases. As the IT Operations Lead, you will play a pivotal role in shaping and scaling the technology function for a fast-growing, creative organization. This is a unique opportunity to own the end-to-end IT landscape, relieve the executive team of day-to-day IT decision-making, and build robust systems from the ground up. You will be the first dedicated IT hire, responsible for creating a secure, scalable, and efficient technology environment that supports NEON's multi-site offices and distributed teams. Core IT Operations • Own and operate the company’s technology function end-to-end, setting strategy and executing hands-on technical work, • Manage and secure company systems, removing IT operational burden from executives, • Perform hands-on systems administration and cybersecurity operations, implementing security best practices, • Plan and scale infrastructure to support growth and evolving business needs, • Administer Box (governance, permissions, security), Google Workspace, and/or Microsoft 365, • Oversee identity and access management, including SSO/IAM solutions, • Manage endpoint/device management and SaaS tool administration, • Support multi-site offices and hybrid/remote teams, • Manage networking and cloud infrastructure, as well as vendor relationships, • Implement security frameworks and ensure protection of IP and digital media assetsBox Migration & Collaboration Infrastructure, • Lead ongoing transition from Google Workspace environment into Box ecosystem, • Build secure Box architecture, permissions, folder structures, governance, and workflows, • Establish long-term Box administration standards, • Integrate Box with collaboration, production, legal, finance, and distribution workflows, • Create scalable access models for employees, contractors, filmmakers, agencies, and external partnersVendor & Budget Management, • Own IT budget and vendor relationships, • Negotiate software, hardware, and security contracts, • Drive fiscal responsibility and operational efficiency, • Reduce redundant tools and unnecessary spend, • Build multi-year infrastructure roadmap aligned with company growth Our target salary range for this role is between $115,000 to $140,000. Actual starting salary within the range will depend on various considerations, including: work experience, skills, specializations, and training. In the interest of transparency, the salary rate shown reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on experience, knowledge, skills and internal equity. This role is based in New York, NY or Los Angeles, CA, with a hybrid work arrangement and occasional travel between locations. Requirements Required Qualifications: • 5+ years of experience in IT, Systems, Workplace IT, or Security Operations roles, • Experience owning an end-to-end IT function, including strategic planning and hands-on execution, • Proven ability to build or rebuild IT systems and processes in lean or fragmented environments, • Experience as IT Director, Senior Systems Administrator, or IT Operations Lead at a startup, media company, entertainment company, agency, or high-growth creative business preferred, • Experience supporting multi-site offices in a fast-paced setting, • Hands-on administration of Box (governance, permissions, security) and Google Workspace, • Hands-on experience implementing or administering Okta for SSO/IAM, • Hands-on endpoint/device management experience with Jamf, • Hands-on cybersecurity operations experience implementing security best practices such as least privilege and MFA, • Experience partnering with non-technical executives to own day-to-day IT decisions and operationsPreferred Qualifications:, • Bachelor’s degree, • Experience protecting IP or digital media assets in an IT/security context, • Background in media, entertainment, content distribution, or high-growth creative environments, • Experience supporting hybrid or remote teams, • Familiarity with Microsoft 365 administration, • Strong organizational and process-oriented mindset, • Excellent communication skills with non-technical stakeholders NEON offers all of its full-time employees a robust range of benefits • Get peace of mind with our comprehensive Health Care Plan, covering medical, dental, and vision expenses., • Secure your future with our Retirement Savings Plan, offering options like 401k and Roth IRA., • Stay protected with our Life Insurance Coverage, including both Basic and Voluntary plans, as well as AD&D., • Enjoy a healthy work-life balance with our Unlimited Vacation policy, sick days, public holidays, and office closure for winter break., • Take care of your loved ones with our Family Leave Options, including Parental and Caregiver Leaves., • Invest in your well-being through our Wellness Programs and Resources. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We do not discriminate in hiring based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. We welcome applicants from all backgrounds and experiences. The job description serves as a guide and is not an exhaustive list of duties; requirements may evolve with business needs. All requirements and skills are subject to change as business needs evolve. Applicants in the U.S. have rights under Federal Employment Laws including the Family & Medical Leave Act, Equal Opportunity Employment, and the Employee Polygraph Protection Act. NEON is committed to providing reasonable accommodations for persons with disabilities. If you need accommodations for the job application, interview, or to perform essential job functions, please inform your NEON contact/recruiter.

About the job About iM Global Partner iM Global Partner is a worldwide asset management network. We select and build long-term partnerships with talented and independent asset management companies through direct capital ownership. iM Global Partner is present in 10 locations across Europe and the United States and we provide our clients with access to the best management strategies of our Partners. iM Global Partner represented around 43 billion USD of assets under management as of December 2025. We believe that ‘Performance is born out of people’. Quality and excellence in selection, execution and service are part of our core beliefs to ensure that we build long lasting, entrepreneurial business relationships with our clients and Partners, offering them only the best. This ethos extends to our people too. We are growing, and as we grow, so will you. We invest in our employees and provide opportunities for our people to expand their skill set and make their mark. Our relationships are built on trust, respect, and integrity. We have very high standards for our work and our investments are for the long term. This philosophy is reflected in our hiring process. We work hard to find the right fit and as a result we have a team of high performing, motivated and creative individuals. The role The SVP – Fund Operations plays a key role in the oversight and support of the firm’s U.S. mutual fund and ETF platform. Working closely with the Managing Director – Head of Fund Operations, this role assumes primary responsibility for select operational processes, service provider oversight activities, regulatory reporting support, and product lifecycle management. Main Responsibilities Fund Oversight & Operational Support § Lead day-to-day oversight of assigned mutual funds and ETFs. § Review and validate NAV-related reporting, reconciliations, and exception reporting from the fund administrator. § Monitor shareholder activity trends and escalate anomalies. § Review fund expense accruals and monitor adherence to expense budgets. § Validate periodic and annual income and capital gain distribution calculations prior to final approval. § Maintain written procedures and contribute to strengthening internal control documentation. Service Provider Oversight § Serve as primary point of contact for designated external service providers (fund administrator, transfer agent, custodian, pricing vendors, etc.). § For ETF Funds, serve as primary point of contact for designated external APs (Authorized Participants) and Market Makers. § Conduct periodic service level reviews and document oversight activities. § Support annual service provider due diligence processes. § Escalate operational risks or service issues to the Managing Director. Product Lifecycle & Data Governance § Lead operational execution for fund launches, mergers, liquidations, fee changes, share class launches, and structural changes. § Coordinate cross-functional implementation efforts with Legal, Compliance, Finance, and Distribution. § Oversee accuracy of internal product database (ATLAS) and ensure timely updates. § Ensure completeness and accuracy of external database reporting (Bloomberg, Morningstar, Lipper, etc.). Board & Regulatory Support § Under the direction of the Managing Director: § Prepare draft Board materials related to operational oversight, expense review, and service provider reporting. § Support documentation required under the Investment Company Act of 1940. § Assist in preparing materials for annual advisory contract review processes. § Support audit coordination and regulatory examinations. § Maintain documentation of oversight controls and remediation tracking. Reporting & Analysis § Prepare recurring operational, performance-adjacent, and product reports for internal stakeholders. § Assist in total expense ratio and portfolio turnover review and analysis. § Identify process improvement opportunities and recommend enhancements. § Participate in system upgrades and automation initiatives. Team Leadership & Development § Serve as back-up to the Managing Director for defined operational processes. § Contribute to cross-training and knowledge-sharing within the team. Qualifications Essential § 7+ years of experience in fund operations, fund administration, or asset management. § Strong knowledge of mutual funds and ETFs within a ’40 Act framework. § Experience reviewing NAV packages and fund accounting outputs. § Demonstrated experience interacting with third-party service providers. § Strong analytical and problem-solving skills. § Ability to operate independently and escalate appropriately. § Bachelor’s degree in Finance, Accounting, Economics, or related discipline. § Advanced proficiency in Excel. Preferred § Experience preparing or contributing to Board materials. § Exposure to expense budgeting and advisory fee calculations. § CPA, CFA (or progress toward designation). § Experience with reporting tools such as Power BI. Location This office-based opportunity is based in our El Segundo, CA office. Salary Base Salary Range: $135,000 - $150,000 depending on experience Salary may vary depending on job-related factors including, but not limited to, skills and experience. Other Benefits available to eligible full-time employees: § Annual discretionary bonus § 401k plan with semi-monthly employer contribution § Medical, dental, and vision coverage § Group life and disability insurance § Company paid family leave benefit § Mileage-based commute subsidy If you are ready to join a team focused on excellence and ready to reap the rewards that come with it, then we invite you to apply with your resume and a short cover letter. iM Global Partner is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. iM Global Partner encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of experience developing system-level or device-resident software for macOS or Windows * Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) * Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries * A passion for and experience with security development best practices, coding standards, and design patterns * Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: * Experience with Linux system services * Familiarity with software installation and update frameworks * Experience designing resilient update and rollback mechanisms * Experience designing secure client-server communication * Experience as a Systems Administrator or Client Platform Engineer * Experience troubleshooting production issues on customer devices What you can expect: * A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. * Deep ownership of a foundational platform component * Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. * Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. * A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About VivSoft: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance effective software, with impactful organizational design and organizational dynamics for software delivery. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies. Job Summary Serve as a Technical Lead responsible for architecture, solution design, and delivery of complex government modernization initiatives. Lead the transition of legacy applications to Salesforce Government Cloud Plus using Salesforce Public Sector Solutions (PSS), driving the implementation of scalable, secure, and compliant portal solutions within a federal environment. Own technical decision-making, system integration strategy, and platform governance across a multi-portal ecosystem while collaborating with cross-functional stakeholders to translate federal requirements into effective technical solutions. Responsibilities • Lead architectural design and implementation of modernized solutions using Salesforce Public Sector Solutions (PSS), • Drive migration of legacy systems and components to Salesforce Government Cloud Plus, • Oversee ingestion, transformation, and management of high-volume datasets ensuring scalability and data integrity, • Design, develop, and test APIs, user interfaces, and batch processing jobs in an Agile delivery model, • Ensure compliance with FedRAMP High security controls and support Authority to Operate (ATO) requirements, • Configure and manage Salesforce platform components including profiles, roles, and access controls, • Implement and manage integrations between Salesforce and enterprise systems using MuleSoft or similar middleware, • Partner with product and business teams to define technical solutions and provide accurate level-of-effort estimates, • Lead Agile/SCRUM ceremonies and mentor development teams to deliver high-quality, incremental releases, • Utilize tools such as Postman and SoapUI for API testing and validation, • Salesforce certifications including Administrator, Advanced Administrator, and Public Sector Solutions or OmniStudio Developer/Consultant, • Strong expertise in REST, JSON, SOAP, WSDL, and XML Schema, • Deep knowledge of Salesforce PSS, Experience Cloud, and Government Cloud Plus, • Advanced data modeling skills with experience designing complex Salesforce object models, • Hands-on experience with integration platforms such as MuleSoft for event-driven architectures, • Proficiency in API testing tools such as Postman and SoapUI, • Strong understanding of federal security and compliance frameworks including FedRAMP High, • Knowledge of web accessibility standards (WCAG 2.0 / Section 508), • Proven leadership experience in Agile/SCRUM environments, • Excellent communication and analytical skills with ability to assess existing systems and take technical ownership, • U.S. Citizenship or authorized work status with ability to obtain a federal Position of Trust (background investigation required)

At AREA 17, we believe we can help the world be more open, resilient, and optimistic. We work with clients we trust and admire across various industries, including Saint Laurent, OpenAI, the International Energy Agency, Fondation Louis Vuitton, and The New York Times. We build long-term partnerships by delivering value through brand, experience, and technology. We are seeking an experienced QA tester to join us on a temporary contract basis to support quality assurance on an ongoing project. Engagement details • Type: Temporary contract, • Commitment: 25% per week, • Timeline: mid-May through June 30, with potential to extend, • Location: Must be based in the United States for the full duration of the contract. NYC metro area preferred; remote within the US considered for the right candidate, • Working hours: Some availability during US Eastern business hours to attend standups and team meetings About the role As QA Tester, you ensure our products are performant and accessible before they ship. You will triage incoming bugs, validate fixes, run regression and compatibility testing, and ensure that issues raised by the team or clients are thoroughly documented and resolved. You will work closely with developers, Technical Directors, and project stakeholders to keep the product stable, performant, and ready for users. Responsibilities • Oversee quality control of the application, addressing bugs raised by internal team members and clients., • Perform regression testing and cross-browser, cross-device, and cross-platform compatibility checks after each deployment to ensure no existing functionality is broken., • Develop and maintain test cases, test plans, and QA checklists tied to application features and releases., • Create user and administrator stories in requirements documentation, • Log all bugs and errors in Jira (or other ticketing system), ensuring comprehensive documentation., • Escalate critical or blocker-level bugs promptly to the appropriate stakeholders and track status and resolution efforts., • Review and triage all client-reported issues, validating, prioritizing, and routing them within Jira for efficient resolution., • Verify bug fixes once resolved by the development team and close out tickets with clear acceptance notes., • Attend key project meetings and actively contribute QA status updates and risks., • 3+ years of professional QA/software testing experience on web and/or mobile applications., • Strong understanding of QA methodologies including functional testing, regression testing, smoke testing, exploratory testing, and UAT., • Experience with automated testing frameworks such as Playwright and Pest, • High proficiency in writing in the English language, • Hands-on experience writing clear, reproducible bug reports and managing tickets in Jira (or comparable tools such as Linear, Asana, GitHub, or Azure)., • Proficiency with cross-browser and cross-device testing across modern browsers and on iOS and Android., • Strong communication skills and the ability to translate technical issues for non-technical stakeholders and vice versa., • Strong attention to detail and organized approach to testing., • Comfort working within Agile/Scrum workflows, including participating in standups, sprint planning, and backlog grooming., • Ability to work autonomously, manage your own time, and proactively flag blockers. Candidates must be located within the United States. Internationally-based candidates will not be considered. This is a 1099 contractor position. Project fee range $3000-8500, depending on final scope, timeline, and experience.

Resource Innovations is seeking a Salesforce Engineer with development experience to join our growing software team. We are seeking a highly skilled and motivated Salesforce Engineer with a strong background in leading and supporting in the full life-cycle development of Salesforce cloud-based enterprise systems, including design, implementation, testing, and support in fast paced team environment. In this role, you will be responsible for the successful development, configuration and implementation of our Salesforce software solutions for key customers to meet their specific needs. You will serve as the primary point of contact for our teams, understanding their business objectives, and guiding them through the software configuration process. Your expertise in leading Salesforce development and configurations will be critical in driving results and customer satisfaction. Duties and Responsibilities • Lead and participate in the full life-cycle development of Salesforce cloud-based enterprise software systems, including design, implementation, testing, and support in fast paced distributed team environment., • Responsible for UI design, development, client-side programming, and building and release infrastructure., • Collaborate closely with internal teams and clients to understand their business requirements and objectives., • Configure and customize software solutions to align with client specifications and goals., • Lead demonstrations and training sessions to educate clients on software functionality and best practices., • Ensure timely and successful delivery of software solutions according to client needs and objectives., • Monitor and track client accounts to identify potential issues or opportunities for improvement., • Stay updated on industry trends and best practices to provide strategic guidance to clients, • All other duties assigned, • 5+ years of software development and configuration experience in designing and developing high performance, reliable and scalable production systems, • Bachelor’s degree in Computer Science, business administration, or a related field (or equivalent work experience)., • Proven experience as a Salesforce engineer and administrator., • Strong understanding of Salesforce configuration and implementation processes., • Experience in writing client and server-side code for web-based applications, strong Apex or Java expertise preferred, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients., • Excellent problem solving and analytical skills and attention to detail, • Practical knowledge of the Agile Software Development Life-cycle, • Ability to manage multiple client accounts and prioritize tasks effectively., • Experience in the software industry, particularly with Salesforce products., • Willingness to travel occasionally for client meetings and presentations. Preferred: • Knowledge of project management tools is a plus. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $88K - $110K. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity - Customer Success Operations Manager - Remote (USA / Canada) Wrapbook is building the operating system for the project economy in one of the most complex payroll and compliance environments in the world. As we scale, growth depends not just on demand—but on operational reliability, execution capacity, and customer trust. Revenue Operations owns the systems, data, and operating rigor that enable scalable growth. The Customer Success Operations Manager reports to the Head of Revenue Operations and serves on the leadership team of Wrapbook’s Customer Success organization within Client Operations, partnering directly with the Head of Customer Success and functional leaders across Onboarding, Customer Success, and Support to shape operating strategy and execution priorities. This role blends operational insight and systems execution—identifying friction in post-sale workflows, translating ambiguity into clear requirements, and implementing scalable, Salesforce-enabled solutions that improve reliability, efficiency, and customer experience. This is a build-mode role requiring someone who can think analytically and drive systems execution—either implementing scalable workflow solutions directly or translating requirements into clear technical designs for implementation. What You'll Do: Diagnose & Clarify Operational Challenges * Identify and analyze breakdowns across onboarding, customer success, and support workflows. * Diagnose root causes of operational friction and translate them into clear, prioritized problem statements. * Partner with post-sale leadership to align on business definitions of success, service levels, and operating priorities. Design & Implement Scalable Solutions * Translate diagnosed operational challenges into clear, prioritized system and process requirements aligned to business outcomes. * Design scalable workflows and operating models across onboarding, customer success, and support to reduce friction and improve reliability. * Implement solutions through Salesforce configuration where appropriate, or produce detailed technical requirements for implementation by the GTM Systems Architect or contractors. * Ensure reliable data capture, signal integrity, and consistent metric definitions across Salesforce and adjacent tools (telephony, chat, support platforms). * Partner with systems stakeholders to evolve solutions in scalable, extensible, and secure ways. * Partner with Success Leadership to proactively build salesforce processes to support scale, complexity, and new vertical expansion (e.g., Film & TV). Operationalize & Scale Execution * Operationalize post-sale success metrics defined by Customer Success leadership, ensuring they are measurable and trusted in Salesforce as the system of record. * Support Customer Success–led WBR, MBR, and QBR cadences by ensuring dashboards and reporting are aligned to agreed definitions. * Ensure defined capacity assumptions and SLAs are observable in systems (without owning the underlying capacity model). * Reduce reactive firefighting by replacing manual coordination with durable workflows and automation. * Drive change management through documentation, enablement, and adoption support. * Partner with AI Engineering to define requirements for cross-system workflows, while maintaining Salesforce-native automation ownership. What You'll Have: * 3–6+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Business Systems, or similar roles. * Experience supporting post-sale teams in a B2B SaaS or operationally complex environment. * Experience identifying business problems, structuring requirements, and driving system or process improvements. * Strong analytical skills and comfort using Salesforce and operational data to inform decisions. * Strong systems thinking and process design skills, with a bias toward durable, scalable workflows. * Comfortable operating in build-mode environments where execution ownership is expected. * Strong cross-functional communicator who can navigate ambiguity, align stakeholders, and drive clarity. * Customer-centric, with a bias toward accountability, operational rigor, and continuous improvement. * AI-first / automation-first mindset with disciplined judgment. Salesforce & Technical Fluency * Strong working knowledge of Salesforce (Service Cloud, reporting, dashboards, Flows). * Ability to implement solutions via direct Salesforce configuration, lightweight customization, or by producing detailed technical requirements for execution by the GTM Systems Architect or Developer. * Comfort working across adjacent tools (support platforms, telephony, chat, email) and ensuring clean integration and reliable data capture. * Salesforce Administrator Certification (Plat-Admn-201) — Required * Salesforce Business Analyst (BA-201) — Nice to have * Salesforce Advanced Administrator (Plat-Admn-301) — Nice to have Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role Addicted to Salesforce? Love helping your clients get the most out of exciting software solutions? Litify is looking for a Customer Success Manager to join our Mid-Market team, and you might be the right person! In this role, you will: • Be an expert in both Litify and Salesforce in order to best advise clients and assist with on-the-spot solutioning, • Monitor and manage a portfolio of Mid-Market and SMB clients, meeting with them individually to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal, • Lead goal setting sessions and assist implementation teams in preparing clients for a successful launch, • Partner with clients to provide best practices, lead creative problem solving, and recommend appropriate Litify, Salesforce and AppExchange solutions, • Maintain high levels of customer engagement and satisfaction through Gross Retention and NPS Score., • Measure success by client adoption, continued expansion of Litify and Salesforce across your customers’ organization and workflow, • Identify at-risk accounts, and in coordination with your manager, develop and deliver on customer remediation plans, • Coordinate between clients and Litify internal and partner resources to drive adoption and create opportunities for expansion, • Identify opportunities for documenting success stories for our Marketing team You have: • Demonstrable technical aptitude that will help clients continually improve their Litify Org. Certified Salesforce Administrator preferred., • Experience with gathering requirements and feedback and designing best practice solutions. Our CSM’s should enjoy creative problem solving, training, and designing solutions with client satisfaction a priority., • Strong aptitude for new technologies, and the ability to quickly diagnose needs and identify solutions, • 2 years experience as a Customer Success Manager (ideally with a SaaS product), • 5 years experience in direct customer-facing positions, • Excellent written, verbal, and oral communication with experience making presentations to key stakeholders Disclosure: The estimated base salary pay range for this role is $80,000-90,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: Blue Water Thinking is seeking a Nuvolo Subject Matter Expert to provide specialized technical and functional expertise in support of the VA HTM Nuvolo Clinical EAM and OT Security platform. This individual applies deep knowledge of clinical asset management operations, ServiceNow platform governance, and VHA HTM workflows to guide configuration decisions, resolve complex issues, and inform sprint planning and solution design. Primary Responsibilities: • Provide authoritative technical and functional guidance on Nuvolo Clinical EAM and OT Security configuration, workflows, and integration with VA enterprise systems., • Support requirements analysis, solution design, and story definition in collaboration with VA Product Owners, HTM Program Office staff, and the Scrum team., • Advise on VA enterprise ServiceNow governance policies, ITSM procedures, and ESM platform standards applicable to Nuvolo configuration., • Contribute subject matter expertise to sprint planning, backlog grooming, and Epic-level requirement refinement., • Support application maintenance, upgrade planning, and interface design activities requiring specialized clinical asset management or HTM knowledge., • Serve as a technical resource for incident remediation on complex or high-priority (P1/P2) issues requiring deep platform expertise., • Provide technical input for training material development to ensure accuracy of clinical and application content., • Participate in Workgroup Change Management Board coordination activities, providing technical recommendations as requested., • Support data and terminology standardization efforts in alignment with VHA standards. Minimum Qualifications: • Master’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline., • Minimum of 10 years of experience providing executive-level guidance in government or large, complex organizations., • Recognized level of expertise in Nuvolo, ServiceNow, clinical asset management, or Healthcare Technology Management., • Demonstrated ability to translate complex business and technical requirements into actionable solutions within the ServiceNow/Nuvolo platform. Preferred Qualifications: • Experience working with the Department of Veterans Affairs (VA) or similar federal healthcare agency., • ServiceNow Certified System Administrator., • ServiceNow Certified Application Developer., • Experience delivering Nuvolo Clinical EAM and/or OT Security module., • Experience with VHA or other federal healthcare agencies., • Understanding of VISN, VAMC, and HTM/Biomedical Engineering operations., • Experience with VA CDW integrations, AEMS/MERS, or Maximo transition environments. Eligibility: • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future., • Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $115,000 - $185,000 Benefits: Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: • Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...), • Candidates must fill out the below form to the best of their knowledge

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: New York In this role as Customer Success Manager II, you will be responsible for: • Independently manage a book of business/portfolio across assigned territories, executing on SOPs and developing proactive strategies to support customers based on segmentation and identified goals and objectives, • Ensure that customers are continuously delighted throughout their journey with Renaissance, • Regularly contributes to the identification and documentation of risks, applying knowledge of local customer and territory context; Escalates risk appropriately with some oversight, • Collaborate with cross-functional team (e.g., Sales, Customer Support, Customer Education), to support customers. Contribute to revenue growth through customer advocacy and success stories, • Facilitate or manage support/ product/ experience related customer challenges, • Lead strategic customer conversations to ensure deep understanding of product value propositions and alignment with customer goals, • Drive advanced product adoption strategies across customer base, supporting the development and implementation of scalable solutions for common customer challenges, • Analyze customer feedback patterns and success metrics to provide actionable insights to CS leadership, contributing to product strategy and customer experience improvements, • Execute sophisticated retention strategies through proactive risk assessment and mitigation planning, while monitoring customer accounts to address any signs of dissatisfaction or potential churn, • Monitor new customers through the onboarding process, ensuring a smooth transition, • Deploy many communication strategies to engage customers and engage, • Lead customer strategies for personalized engagement operating with greater independence, • Provide mentorship in CSM best practices and serve as a subject matter expert for customer success strategies and product support Qualifications For this role as Customer Success Manager II, you should have: • 2-3 years experience in Customer Success required, • Strong understanding of the K12 education competitive landscape, • Strong organizational, analytical and detail-oriented thinking skills with the ability to operate in a highly efficient manner in a goal-oriented environment, • Excellent CS strategy acumen with good business development and negotiating skills, • Strong interpersonal, written, presentation and oral communication skills, • Proven track record of meeting/exceeding goals and targets and delivering outcomes to customers Bonus Points • Experience within a SaaS education company Additional information Customer Success Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with experience. The level you are hired at will be determined by the interview and recruiting process. The job description is based on your book of business. Your title is based on your experience and background. All your information will be kept confidential. Salary Range: $56,100 - $77,200. This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

Job Locations US-CA-GLENDORA ID 2026-189492 Line of Business BrightSpring Health Services Position Type Full-Time Pay Min USD $18.36/Hr. Pay Max USD $18.36/Hr. BrightSpring Health Services Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today! Abides by and demonstrates the company's Mission, Vision, and Values through both behavior and job performance on a day-to-day basis • Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being, • Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment, • Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports, • Monitors and ensures staff completes all documentation as required to ensure quality services, • Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life, • Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites, • Conducts timely performance reviews, • Maintains a work environment that supports dignity and fair treatment of staff, • Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations, • Ensures that staff is deployed appropriately, and that staffing ratios are in compliance with regulatory and service plan requirements, • Prepares and posts schedules in a timely manner and efficiently utilizes staff, • Oversees staff training and orientation and maintains records, • Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off, • Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies, • Serves as a positive role model and supports development of staff, • Conducts staff counseling and corrective action including work improvement plans and follow-up, • Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements, • Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there, • Implements systems for disposal, collection and storing of medical waste, • Implements and oversees Best in Class initiatives for assigned service site(s), • Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports, • Ensures that each person served has an activity schedule developed and implemented, • Oversees implementation of services outlined in person(s) served service plan, • Oversees implementation of and compliance with audit systems, • Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences, • Assists with the review and tracking of incident and accident reports, • Responds to emergencies for person(s) served, • Participates as needed with investigations involving persons served and employees at assigned service site(s), • Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines, • Ensures timely submission of trust fund requests, receipts, and related financial documentation, • Ensures a safe work environment to minimize worker's compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims, • Monitors service site expenses relative to budgets, • Trains staff on financial and administrative controls, • One year of supervisory experience required, • Previous experience providing services and supports to individuals with acquired brain injuries preferred, • Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company., • Ability to work flexible hours and locations and cover direct care shifts as necessary, • Experience in managing systems, processes, and people, • Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries, • Ability to use a calculator and other general office, household, and adaptive equipment, • Good organizational skills and attention to detail, • Proven supervisory skills, • Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or designee, • Valid driver's license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements) BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs.For more information, please visit . Follow us on Facebook, LinkedIn, and X. • Transporting, • Making Appointments USD $18.36 / Hour

This program provides IT services focused on building, securing, and operating the Department of Veteran Affairs LGY’s home loan product-line technology. The contract’s purpose is to modernize and sustain critical home loan technology systems that support LGY’s delivery of mortgage-related services to program stakeholders, to provide continuous delivery and security integration. Position Description: The Salesforce Developer will support the design, build, and maintenance of Salesforce features for the Department of Veteran Affairs (VA) Loan Guaranty Service (LGY). This role will be hands-on with Salesforce object mapping defects, validating Apex callouts and Named Credentials, implementing hotfixes, validating permission set configurations, monitoring Salesforce debug logs, and assisting in production deployments. This role supports both ongoing sustainment and incremental enhancements to an existing enterprise Salesforce implementation, requiring strong judgment, code quality, and the ability to work within established architectural and compliance constraints. · Develop custom Salesforce applications, components, and integrations using Apex, Lightning Web Components, and API services. · Collaborate with consultants and stakeholders to refine requirements and deliver high-quality solutions. · Implement complex business logic, workflows, triggers, and automation. · Build and maintain secure, scalable integrations with external systems. · Ensure solutions adhere to Salesforce best practices and federal security and compliance standards. · Participate in code reviews, testing, debugging, and release management. · Maintain documentation, technical designs, and deployment procedures. · Provide technical support and troubleshooting for deployed solutions. Required Skills: Education & Experience (must meet one of the following): o Bachelor’s degree + 5 years of Salesforce or relevant software development experience, OR o Associate’s degree + 7 years of Salesforce or relevant software development experience, OR o High School Diploma/GED + 9 years of Salesforce or relevant software development experience. · Ability to obtain VA Public Trust Clearance. · Salesforce Platform Developer I and Salesforce Administrator (or ability to obtain within 90 days). · Hands-on OmniStudio experience. Preferred Skills · Current VA Public Trust Clearance. · Platform Developer II, Advanced Administrator, or Salesforce App Builder. · Experience supporting federal government agencies or working in a consulting environment. · Experience supporting Salesforce deployments using structured DevOps and CI/CD practices (e.g., Copado, Gearset, Git-based workflows). · Familiarity with Salesforce security, compliance, and FedRAMP requirements. · Strong problem-solving skills and ability to work in collaborative, cross-functional teams. SES provides a competitive salary and the following benefits: • Medical, • Dental, • Vision, • AD&D, • STD, • LTD, • Company paid Life Insurance, • 401k with employer contribution, • Paid Time Off, • Pet Insurance

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD) Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like -Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for -Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: -Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, ___, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) $121,000 - $135,000 a yearPointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

hatch I.T. is partnering with an IT consulting and professional services company to find an Agile Tools & Reporting SME. See details below: About the Role:The company is seeking an Agile Tools & Reporting SME to support high-visibility modernization efforts at a US Government agency. This is a specialized role for an "Agile Tooling Architect" who understands that tools exist to serve the mission. You will be the primary lead for ensuring that Jira and ___ Agility are configured to provide end-to-end requirements traceability and actionable delivery insights.Your goal is to move beyond basic task tracking and build a data-driven ecosystem that highlights delivery issues, identifies bottlenecks, and provides senior leadership with a clear view of program health. About the Company:The company is a boutique, agile, and digital services-focused coaching and consulting company. They help their clients deliver measurable value to their customers and aspire to bring "good agile" to clients across the public and private sectors.They hire passionate people who believe in agility, understand how to meet people where they are, and treat them with respect while helping them succeed. And they want to hire people that see their continuous growth and improvement as a way of life. • Configure Jira and ___ Agility to maintain a "golden thread" of traceability from high-level requirements/legislative mandates down to the individual developer tasks and test cases., • Design and deploy automated reports and dashboards that highlight delivery issues (e.g., aging work, scope creep, dependency blockers, and throughput volatility) rather than just "status.", • Act as the lead functional administrator for both Jira and ___ Agility, managing custom fields, complex workflows, board configurations, and portfolio-level hierarchies., • Establish and enforce data entry standards across teams to ensure reporting accuracy, ensuring that "what is in the tool" matches the reality of delivery., • Create executive-level views that aggregate data from multiple teams of teams, providing a clear picture of predictability and value delivery., • Ensure data consistency between Jira and ___ Agility, helping teams navigate the functional overlap of these tools to maintain a single version of the truth., • Provide "Just-in-Time" training to Product Owners and Scrum Masters on how to use the tools to manage backlogs effectively and identify delivery risks early., • 5+ years of experience in Agile delivery, with expert-level functional administration skills in both Jira and ___ Agility (formerly VersionOne)., • Proven experience building custom reporting solutions within these tools (e.g., using ___ Analytics/Insights or Jira Advanced Roadmaps/Dashboards) to track delivery flow and requirements coverage., • Must be a U.S. Citizen and capable of obtaining/maintaining a Public Trust clearance (VA Tier 4/BI)., • 5+ years in project/program roles within an Agile environment., • Ability to translate complex data into clear, "so-what" narratives for senior stakeholders., • Prior experience navigating the Department of Veterans Affairs (VA) organizational structure and technical environments., • Familiarity with large-scale government modernization programs., • Experience as a Business Analyst (BA) or Requirements Engineer , with a deep understanding of how to decompose high-level requirements into backlogs., • Understanding of Lean/Agile metrics such as Cycle Time, Velocity, Lead Time, and Cumulative Flow.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate need for a skilled ServiceNow professional to support the development and configuration of SPM by collaborating with cross-functional teams to ensure the successful delivery of solutions that align with business goals and requirements. • Implement and configure SPM modules (Ideation, Demand, Project & Portfolio, Resource, APM)., • Build and maintain prioritization models, approval chains, and intake pipelines using Flow Designer., • Develop scoped apps, script includes, client scripts, and UI policies to automate demand-to-project workflows and enforce business rules., • Partner with business stakeholders to gather requirements and translate them into actionable tasks., • Design Performance Analytics indicators, dashboards (scorecards, resource heatmaps, demand backlogs), and custom reports., • Leverage Analytics Designer and data streams for real-time portfolio metrics., • Lead stakeholder workshops each sprint to map processes, demo solutions, and gather feedback., • Lead and participate in training sessions with peers, business users, and stakeholders., • Author and update knowledge articles, user guides, and how-to documentation on SPM best practices., • Diagnose and resolve issues in automated flows and custom code; perform regression testing., • Monitor system performance and apply optimizations (indexing, caching strategies, or script improvements) to reduce load times., • Own multiple SPM user stories per sprint: define acceptance criteria, estimate effort, and demo completed work., • Collaborate with the business to define and optimize the intake process for ideas and demands into SPM., • Actively participate in backlog grooming, daily stand-ups, sprint reviews, and retrospectives., • Perform troubleshooting and root cause analysis, while also developing and implementing fixes. Qualifications • Must possess IT-II/Tier 3/NACLC/ANACI/Moderate Risk eligibility or have a current Tier 3 or equivalent investigation., • 5+ years of ServiceNow Development experience supporting a large organization with 3+ years of hands-on experience as a ServiceNow Developer using SPM., • Strong knowledge of JavaScript, REST APIs, and integration patterns., • ServiceNow Certified System Administrator (CSA) and Certified Application Developer certifications (CAD) required., • ICAgile Certified or Certified Scrum Master required., • Extremely well-developed organizational, time management, and analytical skills., • Strong attention to detail, documentation, and communication skills., • Ability to work independently in a remote team environment., • Experience working in Agile/Scrum environments., • Demonstrated enthusiasm for professional development within the ServiceNow ecosystem. Please join us, as together we build a better world one mission at a time powered by Technology and its People!

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized for the customer. You act as a highly technical, trusted advisor to ensure the customer achieves their use cases and business outcomes using Cribl solutions. Your role often involves collaboration within Cribl, with partners, and certainly with the customer. The CSE must be ready to engage with both technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives. As An Active Member Of Our Team, You Will… • Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives, • Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value, • Keep your finger on the pulse of your customers and keep things flowing for them. This includes driving and recommending use case initiatives, troubleshooting, encouraging and advocating for certification and training, etc, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success., • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success, an engineering-first approach, and empathy for customer outcomes and value, • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers, • You take the time to listen and comprehend but are also a conversation starter., • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment, • Proven track record and experience as an engineer working with large complex enterprises and developing relationships in a high-growth environment, • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with strong engineering and problem-solving skills, • Willingness to travel as needed (up to 15%-20%), • You live in the San Francisco Bay Area, preferably North Bay (City, Oakland, San Mateo areas) Bonus Points/Preferred Qualifications: • Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Loves talking to customers and solving problems, • Experience working remotely Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, Texas, you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Team Selling Approach: You operate as the "CEO of your accounts," proactively identifying internal resources and mobilizing cross-functional partners to deliver without waiting to be asked. * Consultative Stakeholder Management: You guide district leaders toward the right solution rather than simply reacting to requests. You bring a prescriptive point of view while ensuring the customer feels heard and valued. * Texas K-12 Expertise: You possess a deep understanding of the Texas educational landscape. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a SaaS environment. * A proven track record of meeting GRR and NRR and retention targets. * Demonstrated experience leading commercial conversations around renewals, expansion, and pricing * Comfortable navigating complex, multi-stakeholder organizations and building relationships at the executive level. * Technically proficient in Salesforce or a comparable CRM. * Willingness to travel within the state as needed to support district relationships (30%). Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. The ideal candidate will have expertise with the Field Service Management (FSM) module. To be considered for this role, you must be a U.S. citizen and willing and able to subscribe to a Public Trust background. This is a 100% remote opportunity As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications. * Advanced Solution Design and Implementation: • Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions., • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Customization and Integration:, • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies., • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. Project Leadership:, • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget., • Provide project leadership, including mentoring junior consultants, managing project risks, and ensuring stakeholder alignment and communication. Technical Consulting and Support:, • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals., • Provide advanced troubleshooting, support, and optimization for existing ServiceNow implementations. Documentation and Standards:, • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows., • Ensure adherence to technical standards and best practices across all projects., • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%., • Minimum of 3-5 years of experience working with ServiceNow platform., • Proven experience in designing, developing, and implementing ServiceNow solutions., • Proficiency in JavaScript, HTML, CSS, and other web development technologies., • Strong understanding of ServiceNow architecture and data model., • Experience with ServiceNow integration methods, including REST and SOAP APIs., • Knowledge of ITIL processes and best practices., • Bachelor’s degree in computer science, Information Technology, or a related field., • Certifications:, • ServiceNow Certified System Administrator (CSA) is required., • Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable. Preferred Qualifications:, • Experience with Customer Service Management and CCaaS., • Experience with CTI and IVR integrations., • Experience with Agile/Scrum methodologies., • Familiarity with additional ServiceNow products and modules. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Job DescriptionSolutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The Sr. Executive Administrator will support Space Systems Command Space Domain Awareness & Combat Power and Battle Management Command, Control & Communications Program Executive Offices. Essential Job Function • Assist the Government in the execution of routine business operations., • Provide executive level administrative support, office management, personnel management, human resources management, and configuration and data management. This includes but is not limited to conducting research, preparing statistical reports, handling information requests, coordinating personnel and appraisal records, mail distribution, office support services, managing executive schedules, planning government travel from initial booking to reimbursement voucher Page 12 of 26 Space Domain Awareness & Combat Power (SDACP) Hemisphere PWS FA8819-24-R-B002 completion (i.e., Defense Travel System), coordinating staff activities, arranging meetings, events, and conventions, and performing other clerical functions., • Assist and advise the Government in analyzing, interpreting, monitoring, disseminating, and resolving all tasks to include but not limited to internal and external organization inquiries, requests, and Task Management Tool (TMT) tasks to ensure deadlines are met. Tasks can include but are not limited to reviewing and coordinating performance reports, ensuring documents are in compliance with Space Systems Command, Space Force, Air Force, and DoD policy, laws, and regulations, facilitating interfaces with critical internal and external acquisition organizations, ensuring completeness and quality of acquisition and requirements-related documents, and monitoring front office tasks., • Develop, document, modify, transition, and maintain standard functional databases to support organizations in meeting mission requirements as needed., • Assist with managing Government civilian record keeping., • Primary point of contact for all unit civilian human resource management functions and shall provide expertise and guidance on all civilian matters related to procedures, rules, and regulations., • Assist the Government with identifying present and future vacant civilian positions, creating justifications for requisitions, completing Request for Personnel Actions, completing/coordinating security waivers, creating Core Personnel Documents and updating Manpower Change Requests., • Assist with special civilian manpower requests to include but not limited to Reimbursable, Superior Qualification Packages, By-Name-Requests, and Position Designations., • Attend and support administration (scheduling, security controls, and/or execution) of meetings and reviews., • Identify/distribute the purpose and objective as defined by the meeting principal to key members in advance using Microsoft Calendar for routine meetings., • Capture action items, record minutes, and disseminate to all invitees in a timely manner. Minutes shall include but are not limited to purpose and objective; names/organization of principal, key members, and other attendees; names of all individuals invited compared to those who attended; if a key member is unable to attend provide reason for absence; summarize meeting effectiveness in relation to mission objective; and summarize events/decisions., • Assist with the submission and processing of military and civilian awards and decorations, quarterly and annual awards, and special trophies to include but not limited to monitoring status of military and civilian out-bound personnel and notifying the government of decoration package timelines, ordering plaques, updating recognition board, and assisting the government with All Calls., • Notify the government of quarterly, annual, and special award timelines, and assist with preparing award packages., • Quality check all packages to ensure compliance with regulations., • Monitor award package processing until award is signed and presented to member., • Assist the government with the awards board process to include but not limited to the voting round for submitted packages, consolidate votes, and present results to the Government., • Develop and maintain schedules using standard Microsoft Suite applications (i.e., Microsoft Project). Minimum Qualifications • TS/SCI, • BA/BS Degree, • Minimum of 20 yrs experience in DoD Administration (NRO, NSA, and/or NGA experience acceptable., • Expert level Microsoft Office Suite Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1+918.583.9900. • This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.

Job Description The Billing Specialist is responsible for managing the billing process, and billing arrangements,for assigned attorney portfolios. Responsibilities: • Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitoring fee caps, tier discounts and matter budgets; setting-up and monitoring alerts; and communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs., • Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in the appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system., • Collaborating with the eBilling Coordinators regarding new client account set-ups with eBilling requirements; collaborating with the Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of invoices., • Communicating directly with clients as requested or as established. Concisely communicating arrangements with attorneys and clients on their matters; and providing clients with requested information on any special billing arrangements. Responding to all inquiries relating to same., • Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request., • Maintaining updated pre-bill statuses within the billing system for assigned portfolios., • Bachelor’s degree in accounting, finance or business discipline preferred or equivalent experience., • Prior law firm experience as a biller required., • Experience with Financial Management Systems software. The anticipated base salary for this position is $55,000 to $88,000

Job DescriptionRelativity Senior Systems AdministratorEmployment Type: Full TimeDepartment: Legal/IT We are seeking a Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization’s network systems. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Design and implement Automated Litigation Support (ALS) software solutions primarily consisting of COTS tools such as Relativity, iPro, CaseMap, etc.- Maintain ALS system infrastructure (storage, compute, network) leveraging on-premise and AWS cloud platforms.- Maintain external access to ALS tools including identity and access management for external stakeholders. For example, expert witnesses, US Attorneys, IRS collaborators, etc.- Perform system maintenance including backups, restore operations, application and platform software updates, performance tuning, system monitoring, etc.- Produce and update system diagrams, administrator guides and end user documentation. Documentation must be updated at least semi-annually- Provide weekly reports on system health, performance, completed projects and planned activities.- Selectee will work with the IT leadership supporting ALS applications and infrastructure. Qualifications:- Undergraduate degree (preferably in the computer science or management information/technology disciplines) OR equivalent years of experience will be considered/accepted in lieu of degree.- At least 5 years of hands-on, directly applicable experience actually doing the work of implementing the kinds of systems being set up - e.g., UNIX, Windows, Network Storage Solutions, etc. - will usually be expected. At least 5 years of these years of experience must be in litigation support applications and application software, e.g., Oracle, Relativity, iPro, Concordance, Trial Director, other web hosting platforms, etc.- Must have actually done the work of designing, obtaining equipment and software, installing, integrating, testing, etc., in the environment required.- Must have experience with large systems with a complex mix of operating systems and functions.- At least one year of experience setting up large-scale database management applications, using the applicable database management software.- Experience in storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, distributed processing, and business process analysis.- Requires in-depth knowledge of the Government's IT environments, including office automation networks and PC and server-based databases and applications.- Requires in-depth knowledge of the Government's security requirements.- Excellent written and oral communication skills required.- Must have experience with Relativity.- Must have experience with SQL server version 2012 and later.- Must be able to obtain a favorably adjudicated Public Trust Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Relativity Senior Systems AdministratorEmployment Type: Full TimeDepartment: Legal/IT We are seeking a Senior Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization’s network systems. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Design and implement Automated Litigation Support (ALS) software solutions primarily consisting of COTS tools such as Relativity, iPro, CaseMap, etc.- Maintain ALS system infrastructure (storage, compute, network) leveraging on-premise and AWS cloud platforms.- Maintain external access to ALS tools including identity and access management for external stakeholders. For example, expert witnesses, US Attorneys, IRS collaborators, etc.- Perform system maintenance including backups, restore operations, application and platform software updates, performance tuning, system monitoring, etc.- Produce and update system diagrams, administrator guides and end user documentation. Documentation must be updated at least semi-annually- Provide weekly reports on system health, performance, completed projects and planned activities.- Selectee will work with the IT leadership supporting ALS applications and infrastructure. Qualifications:- Undergraduate degree (preferably in the computer science or management information/technology disciplines) OR equivalent years of experience will be considered/accepted in lieu of degree.- At least 5 years of hands-on, directly applicable experience actually doing the work of implementing the kinds of systems being set up - e.g., UNIX, Windows, Network Storage Solutions, etc. - will usually be expected. At least 5 years of these years of experience must be in litigation support applications and application software, e.g., Oracle, Relativity, iPro, Concordance, Trial Director, other web hosting platforms, etc.- Must have actually done the work of designing, obtaining equipment and software, installing, integrating, testing, etc., in the environment required.- Must have experience with large systems with a complex mix of operating systems and functions.- At least one year of experience setting up large-scale database management applications, using the applicable database management software.- Experience in storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, distributed processing, and business process analysis.- Requires in-depth knowledge of the Government's IT environments, including office automation networks and PC and server-based databases and applications.- Requires in-depth knowledge of the Government's security requirements.- Excellent written and oral communication skills required.- Must have experience with Relativity.- Must have experience with SQL server version 2012 and later.- Must be able to obtain a favorably adjudicated Public Trust Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ACCI, a General Contracting company, is seeking a detail-oriented, self-motivated candidate who has experience in processing payroll for Public Works Projects to join our team. We are looking for a Payroll Specialist/Administrator to support the timely processing of the company payroll and to ensure compliance with all governmental regulations. If you have the following experience and are looking for a growing and stable company that promotes strong teamwork, please apply today. Responsibilities: • Handle Certified payroll as required for state and federal and private projects (at least 65% of the projects are public works), • We are a Union Contractor. You will be required to manage payroll fringes and payments to the Union trust., • Will be in direct contact with the customer labor compliance department., • Process weekly payroll (70-85 employees), • Maintain accurate records of employee hours using time tracking software, • Process Payroll taxes, Workers' Compensation filings, • DIR notifications as required for certain projects, • LCP Tracker knowledge is required., • Employee Set-Up and File management., • Filing for all above, • Bilingual in English/Spanish preferred but is NOT required., • Update personnel records, • Weekly reporting to regulatory agencies via websites; DIR, LCP Tracker, etc, • 2 years of experience handling construction Public Works Certified payroll., • Working knowledge of setting up projects in the system including client-specific requirements such as the Union and other government agencies., • Foundation software is preferred, but we will train the right candidate., • Knowledge of California Public Works Apprenticeship Requirements and the Department of Industrial Relations prevailing wage standards., • Full knowledge of labor compliance forms such as DAS140, DAS142, Fringe Benefit Statements, Labor Law Checklists, CAC2, and Union Status Letters., • Construction Certified Payroll: 4+ years, • Foundation Software or similar software: 3+ years, • Construction Industry: 4+ years, • Prevailing wage: 4+ years

Job DescriptionCompany: AllCare.ai | Hiring Roles Across California The Mission AllCare.ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators. We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare. Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident’s doorstep. We don’t just coordinate care — we deliver care. The Growth We are in a phase of exponential expansion driven by urgent market demand. Today, we support care delivery for over 5,000 residents, and we have been doubling our resident base every three months. We are expanding our go-to-market team because demand for our model is outpacing our current capacity. We are not hiring to fill seats — we are hiring because there is immediate work to be done. The Opportunity This role is for experienced sales professionals who want to build something meaningful in healthcare while doing real, field-based selling with real customers, real targets, and real accountability. You will join our go-to-market team and spend the majority of your time in the field, engaging Assisted Living operators across your assigned territory. This is not a transactional sales role. The BDR owns the full lifecycle of each facility—from initial discovery through agreement, onboarding, activation, and ongoing relationship management. This role is a combination of new facility acquisition and territory ownership, with accountability for activation and sustained performance within each facility—not just agreement signature. What This Looks Like Day-to-Day • Getting in front of decision-makers: Meet Assisted Living operators face-to-face to demonstrate how AllCare’s AI-driven care model solves their biggest operational challenges., • Active, field-based selling: This is not a desk job — your success comes from time spent onsite, not behind a screen., • Partnership closure + data capture: Close formal Partnership Agreements and secure patient census data prior to onboarding., • Own the full number (not just the signature): Own your territory performance—from agreement signature to first patient activation and ongoing visit volume., • Be the single AllCare contact: Serve as the single, consistent AllCare point of contact for each facility administrator., • Direct onboarding execution: Direct and prioritize Patient Onboarding Team activities for your assigned facilities to ensure enrollment momentum and timely activation., • Drive activation + performance: Monitor enrollment, activation, and visit volume within your territory and proactively intervene when performance stalls., • Healthcare-specific learning: Partner closely with operations and clinical teams to deeply understand workflows, compliance, and care delivery., • Experienced Sales Professionals: You have 3+ years of sales experience, ideally in healthcare, senior living, medical services, SaaS healthcare, or related regulated industries, • Healthcare-Savvy Sellers: You understand how to sell into complex environments with operational, clinical, and compliance considerations, • Territory Owners: You are comfortable being fully accountable for both acquisition targets and ongoing facility performance., • Relationship Builders: You understand that long-term healthcare sales success depends on trust continuity, not handoffs., • Field-Driven Operators: You thrive in in-person selling but are equally comfortable overseeing post-sale execution and activation., • Competitors: You are disciplined, coachable, and motivated by results — you expect to be measured by output, not activity, • Resilient Operators: You handle rejection, fast feedback, and high expectations without losing momentum Requirements • 3+ years of sales experience., • Prior experience selling within healthcare, senior living, medical services, or adjacent health-focused industries., • Comfort operating independently in the field., • Valid driver’s license and ability to travel within assigned territory., • Ability to manage both acquisition targets and ongoing facility performance metrics., • This role includes a guaranteed base pay plus commission [ average income for this role is $90,000 – $120,000], • Full Benefits: Health, Dental, Vision, Paid Time Off, and 401(k)

Job DescriptionSenior Systems Administrator IIEmployment Type: Full Time, Senior-levelDepartment: Legal/IT CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.- Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements.- Based on the definition of system requirements, designs entire system to meet those requirements.- On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations.- Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders.- Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.- Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation.- Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks.- Organizes and conducts user training sessions on systems developed.- Prepares training material and training manuals on systems developed. Qualifications:- This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move).- Must be able to create and refine Relativity ARM workflows and standard operating procedures.- Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will have:- Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDirector Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $95,000 a year Role Overview: As Sr. Systems Administrator, you will serve as a technical anchor for our enterprise infrastructure spanning servers, cloud platforms, identity systems, networking, and security. You’ll lead projects, mentor junior admins, drive automation, and be the escalation point for the environment’s most complex problems. You will report directly to the IT Manager and will work alongside a team that values doing things right over doing things fast. Key Responsibilities: • Own and manage enterprise infrastructure across on-prem servers, cloud platforms, and core services, • Design, optimize, and maintain Windows Server environments, virtualization platforms (VMware / Hyper-V), and storage systems, • Ensure high availability, performance, and scalability across all systems and services, • Lead system upgrades, migrations, and platform improvements with minimal business disruption, • Manage and mature identity platforms including Active Directory, Microsoft Entra ID, SSO, and access controls, • Design and improve hybrid identity environments and Zero Trust / identity-first security architecture, • Implement and maintain secure configurations across servers, endpoints, and network boundaries, • Partner with our security team on vulnerability remediation, endpoint protection, and compliance initiatives, • Administer and tune security tooling: Sophos, Microsoft Defender, Proofpoint, and related platforms, • Build, maintain, and expand automation using PowerShell, Bash, or Python to reduce manual effort, • Standardize deployments, patching, and system configurations across 20+ locations, • Identify and eliminate operational inefficiencies; implement lasting improvements not workarounds, • Monitor systems, services, and infrastructure health using PRTG, PagerDuty, and related tooling, • Lead root cause analysis on complex incidents and implement durable long-term fixes, • Improve observability, alerting, and runbook coverage across the environment, • Lead infrastructure projects from design and planning through execution and documentation, • Partner with vendors, internal IT teams, and business stakeholders to deliver scalable solutions, • Collaborate cross-functionally to support application deployments and integration troubleshooting, • Mentor Systems Administrators and support staff; serve as a technical escalation point, • Define and enforce documentation standards, configuration baselines, and operational best practices Required Qualifications: • 5–8+ years of hands-on experience in Systems Administration or Infrastructure Engineering, • Expert-level proficiency with Windows Server environments and enterprise Active Directory, • Deep experience with Microsoft Azure, Microsoft Entra ID, and hybrid identity architectures, • Strong scripting and automation skills in PowerShell; Bash or Python a plus, • Virtualization experience with VMware and/or Hyper-V at scale, • Solid networking fundamentals: switching, VLANs, VPNs, firewalls, SD-WAN, and load balancing, • Proven experience with enterprise security tooling, endpoint protection, and patch management, • Experience with backup solutions, disaster recovery strategies, and high-availability design, • Familiarity with ITIL practices and enterprise monitoring/alerting platforms, • Strong analytical, troubleshooting, and written/verbal communication skills Preferred Qualifications: • Microsoft Certified: Azure Administrator Associate (AZ-104), • Microsoft 365 Certified: Administrator Expert (MS-102), • Experience with Cisco Meraki (switching, wireless, SD-WAN), • Familiarity with Dealership Management Systems (Tekion, CDK, Reynolds, DealerBuilt), • Experience implementing Zero Trust or identity-first security frameworks, • Background in multi-site enterprise environments (20+ locations preferred) What We Offer: * Medical, Dental, Vision, and Complimentary Life Insurance * 401k Matching and FSA * Tuition Reimbursement * Paid Time Off (accrues) * Supplemental Insurance (Hospital, Accident, Critical Illness) * Discounts on Vehicles, Services, and Parts

Job DescriptionABOUT THE LUCAS MUSEUM OF NARRATIVE ARTOpening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. POSITION SUMMARY The Lucas Museum of Narrative Art seeks a Collections Systems Administrator to manage all aspects of maintaining the museum’s collections management database (The Museum System (TMS) and digital asset management system (NetX), while providing back-end and front-end user support for staff across the museum. This position sits within the Registration Department and serves as lead liaison with multiple stakeholders across the institution, interfacing with art and image data, establishing workflows to improve both access to and the quality of data and assets, e.g. completeness, accuracy, inclusivity, etc. and underscore TMS and NetX as the central repositories for the most current institutional information and assets. Collaborating with the entire Registration team, the Collections Systems Administrator is the point person on collection systems functionality, standards, and protocols, and will coordinate logistics of larger TMS and DAMs-related projects such as database upgrades, collection inventories, and interdepartmental system workflows. This role will collaboratively develop and monitor systems and metadata standards for a range of media to ensure they are aligned with national cultural object documentation standards. This position reports to the Head of Registration and supervises contractual assistants and related vendors.RESPONSIBILITIES • Administer and troubleshoot day-to-day TMS and DAMs operations; maintain user accounts, security groups, auditing, data syncs, data hierarchies and standards, • Create/update training materials including help site content, and implements best practices and standardization, • Provides advanced system training and guidance for TMS and NetX users as well as general user support, • Create and modify Crystal Reports, SSRS Reports, SQL queries and custom data views, • Oversee the intake of collection and non-collection assets into the museum’s digital asset management system through both manual upload and automated workflows, • Apply accurate and relevant metadata to assets and organize files within the digital asset management system to support search and retrieval accessibility, • Manage planning and execution of data clean-up, batch updates, record import/updates, and other data and asset migration projects ensuring adherence to data entry standards and cataloging guidelines, • In collaboration with the Head of Registration and IT, plan and execute system upgrades, plugins, implementation projects, and maintenance, • In coordination with the museum’s Information Technology (IT) and Digital departments, oversee the integration and transfer of data between TMS, NetX, CMS, and museum collections online or other digital platforms, • Assist asset contributors, including museum staff and external contractors, in entering additional metadata and organizing assets to support discovery, sharing, and department workflows, • Partner in the planning of collection information-related projects throughout the Museum, including creating workflows, suggesting database functions, designing custom views/fields, and writing reports, • Serve as the primary liaison between the Registration department and collection systems vendors and freelance contractors for information and asset-related projects as needed, • Perform other duties or special projects as assigned by Head of Registration and Director, Museum ServicesCORE COMPETENCIES, • Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision., • Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible., • Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders., • Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity., • Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely., • Building Trust & Relationship Management, • Accountable Ownership and clearly shares information and the "why" behind decisions., • Asks for and values the opinions of others. Displays empathy when listening., • Acknowledges when trust has been broken and focuses on rebuilding., • Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively., • Accountable Ownership, • Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally., • Recognizes when they are not approaching a situation with accountability but instead with a blame mindset., • Takes accountability for assigned tasks and executes on deliverables in a timely manner., • Strategic Alignment & Execution, • Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values., • Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model., • Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.QUALIFICATIONS, • Education & Experience, • Advanced degree and demonstrated experience in library information or data sciences, museum registration, archives management or related field are required, • Knowledge of data and asset structures and standards for museum collection management and culturally inclusive practices, • Minimum 5-8 years of administrative experience with a museum collections management database, preferably TMS. Experience with SQL, SQL Server Reports, Crystal Reports; advanced knowledge preferred, • Minimum 3 years of administrative experience with a museum data asset management system, preferably NetX., • Experience with DAM taxonomy and metadata in a cultural heritage setting. Knowledge of published vocabularies, standards, and linked data tools such as the AAT, TGN, ULAN, LCNAF, and Wikidata, • Experience providing user support and training in a team environment, • Experience with project and vendor management is preferred, • #TMS #NetX #SQL #SQLServerReports #CrystalReports #AAT #TGN #ULAN #LCNAF #Wikidata #Museum #MuseumDataAssetManagementEQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIBThe Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged. The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job. *** MISSION AND VISION The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. VALUES Our internal and external practices are shaped by the following beliefs and behaviors. People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art. Inspired: We believe that art can move you to feel, think, reflect, and act. Collaborative: We believe that nimble thinking and working together yield exponential results. STRATEGIC PRIORITIES Narrative Art: Amplify the social impact of storytelling and illustration. Community: Connect to a broad and diverse public. Operational Excellence: Create a healthy and durable institution. All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve. Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).

Job Description Altech Solutions is hiring a Senior Database Administrator to lead the Oracle-to-MS SQL Server migration on the TSA DISCOVER II program. The migration is in flight and scheduled to complete in FY27 Q1 — your first 90 days will focus on assessing current migration progress, validating the FDRS schema rebuild, and ensuring zero data loss as cutover approaches. Beyond the migration, this role owns ongoing DBA leadership for the STIP application suite, including the COGNOS-to-Power BI transition and Dashboard 2.0 deliverable. Compensation: Targeted range: $140,000–$165,000 base, plus performance bonus eligibility. Position is contingent on contract award; proposal-phase consulting engagement available at hourly rate for selected candidates pre-award. Location: Springfield, VA (TSA HQ) — hybrid; with periodic on-site at DHS DC1 (Mississippi) / DC15 (Virginia) as required Employment Type: Full-time, contingent on contract award (anticipated September 2026); short-term proposal/consulting engagement also available U.S. Citizenship is required. Position is contingent on contract award; proposal-phase consulting engagement available at hourly rate for selected candidates pre-award. Responsibilities • Lead the Oracle to MS SQL Server migration: schema validation, ETL design, data validation, performance tuning, cutover planning, rollback procedures., • Own the FDRS (Flight Data Reporting System) schema and its evolution as STIP integrates new TSE types (AIT, CPSS, BRT)., • Lead the COGNOS to Power BI transition for the Dashboard 2.0 deliverable (target end-CY2026), including dimensional model redesign and DAX implementation., • Manage stored procedures, query performance tuning, and database security hardening per DHS 4300A and STIG., • Lead ATO and ConMon deliverables related to the database tier; ensure POA&M items related to DB are remediated within SLA., • Mentor a Mid-level DBA on STIP-specific operational practices and the FDRS data model., • Support corrective maintenance, daily operational verification, and Tier 3 escalations for database-related incidents.Required Qualifications, • Minimum 8 years of DBA experience, with at least 2 completed Oracle-to-SQL Server migrations on production systems., • Expert-level MS SQL Server (2019 or later) — administration, performance tuning, stored procedures, replication, AlwaysOn., • Strong Oracle (12c or later) — sufficient to assess legacy schemas and lead the migration., • Hands-on Power BI / DAX experience., • U.S. Citizenship and ability to obtain Public Trust with SSI access.Strongly Preferred, • ★ Hands-on experience with the STIP FDRS schema or any prior database role on DISCOVER I., • Prior DBA role with ASRC Federal or another firm supporting STIP / DISCOVER I., • Experience with COGNOS BI (sufficient to lead a transition off it)., • DevSecOps integration experience: pipeline-driven DB schema changes, automated DB testing., • Active Public Trust at submission.

Job DescriptionABOUT RADIANT Radiant is an El Segundo, CA-based startup building the world's first mass-produced, portable nuclear microreactors. The company's first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant's unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028. SENIOR NETWORK SECURITY ENGINEER Radiant is looking for a hands-on Senior Network Security Engineer to own our network infrastructure as we scale. You will be the primary architect and administrator for our network security fabric, bridging our on-premise locations with our growing cloud footprint. This is not a "maintain the lights" role — you will lead critical infrastructure initiatives immediately, including migrating core services to a colocation facility (Equinix) and redesigning our site-to-site connectivity using Fortinet SD-WAN. Responsibilities and Duties * Lead the design and implementation of moving on-premise servers and network gear to a secure Equinix datacenter cage; ensure high-availability connectivity between the datacenter, HQ, and warehouse sites. * Serve as the Subject Matter Expert (SME) for our Fortinet stack — manage and optimize FortiGate firewalls (HA pairs), FortiSwitch, and FortiAP. * Design and manage secure connectivity (VPN/Direct Connect) between our physical infrastructure and cloud environments (AWS/Azure) * Manage complex routing protocols (BGP, OSPF) to ensure seamless failover and optimal traffic paths across our SD-WAN fabric. * Implement Zero Trust principles, manage VLAN segmentation, and monitor threats using FortiAnalyzer or similar tools. Required Qualifications and Skills: * 5+ years of network engineering experience with a heavy focus on security and hybrid environments * Deep, hands-on experience with FortiOS — comfortable configuring HA clusters, VDOMs, and SD-WAN rules from scratch (NSE 7 certification is a strong plus) * Solid understanding of cloud networking constructs, including VPCs, VNETs, Transit Gateways, and Security Groups * Willingness to be hands-on with hardware when necessary — racking, cabling, and physically configuring devices in the datacenter * Ability to troubleshoot complex connectivity issues spanning the physical layer, ISP routing, and cloud firewalls Desired Qualifications and Skills: * Experience connecting distributed sites (e.g., warehouses, remote offices) via SD-WAN * Background in regulated or high-security industries * Experience with network automation tools such as Ansible, Terraform, or Python Work Environment * Must work 100% onsite at El Segundo HQ. * Must be willing to work extended hours and weekends as necessary to accomplish our mission. Benefits and Perks * Stock: Substantial incentive stock plan for all full-time employees. * Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans. * One Medical: Sponsored memberships for employees and their dependents. * Vision: 100% top tier plan coverage + 50% for dependents. * Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents. * Voluntary life, accident, hospital, critical illness, commuter and FSA/HSA are offered as employee contributed benefits. * 8-weeks of paid parental leave for all parents. Additional paid pregnancy leave for CA employees. * Daily catered lunch. Free snacks and drinks. * Flexible PTO policy. Remote workday allocation. * Company and team-bonding events, happy hours and in-person camaraderie. * Beautiful El Segundo headquarters close to the Pacific Ocean. Total Compensation and Benefits Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant’s new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant. The best of today’s advanced reactor builders don’t wait for job postings. They join the winning team. If that’s you, contact us directly for immediate opportunities: . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Unfortunately, we are unable to provide visa sponsorship at this time. This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Compensation Range: $133,500 - $190,050

Job DescriptionSenior Systems AdministratorEmployment Type: Full Time, Senior-levelDepartment: Legal/IT CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.- Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements.- Based on the definition of system requirements, designs entire system to meet those requirements.- On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations.- Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders.- Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.- Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation.- Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks.- Organizes and conducts user training sessions on systems developed.- Prepares training material and training manuals on systems developed. Qualifications:- This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move).- Must be able to create and refine Relativity ARM workflows and standard operating procedures.- Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will have:- Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior EHR Systems Administrator at Zócalo Health Remote (Full Time) Compensation: $140,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Senior EHR Systems Administrator (athenahealth) is the system owner and architectural authority for Zócalo Health's athenahealth environment. This role is responsible for ensuring the EHR operates as a safe, stable, scalable, and audit-defensible foundation for clinical care, billing, reporting, and operational workflows. This role owns the governance model, configuration architecture, and long-term structural integrity of athenahealth. The Senior EHR Systems Administrator defines how the system is used, ensures changes are safe and scalable, and prevents system degradation or architectural drift as the organization grows. This is not a ticket execution or IT support role. This role is accountable for the reliability, compliance, and long-term health of a mission-critical system that underpins clinical operations, revenue integrity, and audit readiness. This role operates as a cross-functional leader and trusted authority across Clinical Operations, Billing, Compliance, Product, Engineering, and Data. This position reports to the VP of Product. The Senior EHR Systems Administrator will contribute in the following ways: • System Ownership and Architecture Own athenahealth as a core operating system and system of record * Define scalable configuration patterns, workflows, templates, and access models * Ensure the EHR remains stable, compliant, and audit-ready as the organization grows * Lead root cause analysis and structural remediation when system issues occur • Governance and Change Management, • Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations, • Establish and enforce governance processes for configuration, access, and releases, • Approve, reject, or redesign proposed system changes to protect long-term system integrity, • Ensure system changes are documented, traceable, and compliant, • System Design and Scalability, • Ensure athenahealth safely supports new programs, markets, and care models, • Partner with Product and Engineering to align EHR usage with broader platform architecture, • Maintain reliable data flows between athenahealth and downstream analytics and operational systems, • Identify structural improvements that increase system reliability and efficiency, • Cross-Functional Partnership, • Serve as the primary EHR authority for Clinical Operations, Billing, Compliance, Product, and Data teams, • Advise leaders on system capabilities, risks, and constraints, • Ensure workflows support accurate documentation, billing, and reporting, • Partner with Compliance to maintain audit readiness and regulatory alignment, • Operational Excellence and Team Development, • Establish standards for documentation, workflows, and configuration management, • Maintain clear internal documentation supporting operational consistency, • Mentor and guide junior EHR administrators and associates, • Demonstrated experience administering Athenahealth or a comparable enterprise EHR platform in a clinical delivery environment, • Deep expertise in EHR configuration, workflows, templates, user roles and permissions, and operational governance, • Experience designing scalable system structures and governance processes for healthcare operations, • Strong understanding of downstream impacts including billing workflows, reporting integrity, and compliance requirements, • Ability to serve as a technical authority and make independent decisions affecting system architecture and operational risk, • Experience partnering cross-functionally with clinical operations, product, engineering, finance, and compliance teams, • Strong systems thinking with a focus on long-term stability and structural integrity, • High ownership mindset with accountability for system outcomes, not just task execution Preferred Qualifications • Experience supporting value-based care models, Medicaid populations, or high-complexity care delivery organizations, • Familiarity with EHR integrations, analytics pipelines, and healthcare data infrastructure (e.g., Snowflake or similar platforms), • Experience working in scaling healthcare startups or high-growth care delivery organizations, • Background in compliance-heavy environments requiring strong documentation and audit defensibility, • Experience evaluating AI-enabled clinical or documentation tools within EHR workflows What you can expect from Zócalo Health • Equity compensation package, • Comprehensive benefits including medical, dental, and vision, • 401k, • Flexible PTO policy - take the time you need to recharge, • $1,000 home office stipend, • We provide the equipment needed for this role., • Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Position Description Under general direction is responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for all Credit Union networks using reasonable discretion. Exercises considerable latitude and independent judgment in determining technical objectives of assignments. Assists the Information Systems Manager with staff support, including serving as a lead for staff training, and project management. Serves as a technical expert in network administration including systems administration. The Sr. Network Administrator is responsible for investigating and analyzing feasibility of network requirements and developing network specifications. The Sr. Network Administrator is responsible for identifying and implementing network and system procedures and solutions and providing project leadership and management to provide an exceptional level of service to all Credit Union departments. Adapts to flexible work hours to accomplish objectives, goals, and projects. Position Requirements Bachelor’s degree in computer science or equivalent work experience in network administration and support required. Minimum of 7 to 10 years of experience in the field of network and systems administration. Must work well independently and as part of a team. Strong oral and written communication skills with the ability to prepare clear and concise presentations, reports and project management documentation are required. Highly motivated individual with exceptional prioritization, organizational, time management. Exceptional analytical, problem-solving, full cycle project management, and multi-tasking skills are required. Ability to plan, write and organize network design activities, configure networks consistent with organizational policies and procedures, perform complex analysis and produce professional and technical documentation with recommendations. Must have advanced experience in working with VM Ware, Windows Active Directory, and Group Policy Management. Experience in an enterprise environment a preferred. Weekend work may be required. Will be required to be on call and carry a cell phone to provide 24 hours a day 7 days a week technical support coverage. Position Responsibilities • Manages the day-to-day operations of all network infrastructure including switches, firewalls, servers, workstations, telecommunications, intrusion detection equipment, various IT hardware, operating systems, security and data protection by monitoring network performance, configuration, maintenance, and repair., • Provide leadership, coaches, and trains Information Systems staff to ensure department achieves operational goals., • Support and/or lead project teams to clarify project requirements, provide design solutions, in accordance with standards., • Researches and resolves all network issues., • Performs hardware and virtualized server setup, installation and configuration of the OS, new releases, and upgrades., • Manages and administrates all operating systems, telecommunications, communications, and connection solutions and their corresponding or associated software., • Manages and ensures the integrity of host computers and databases., • Develops strategies for client/server implementations, and architects the infrastructure required to support those strategies., • Implements redundant systems, policies, and procedures for disaster recovery and archiving to ensure effective protection and the integrity of organizational data and assets., • Develops and executes backup and recovery processes for all data systems., • Assists in capacity planning and determining equipment specifications for purchase., • Monitors, tunes, diagnoses, and resolves operating system problems., • Executes policies, procedures, and technologies to ensure server/workstation/network security., • Monitor and upgrade corporate anti-virus solution(s) on servers as needed., • Carries out responsibilities in accordance with Credit Union information security policies and procedures., • Works with management, departments, staff, and vendors to support information technology initiatives., • Acts as project lead in the design and review of new/existing network systems, applications, and hardware., • Coordinates and collaborates with Information Technology team members to ensure availability, reliability, and scalability of organizational severs to meet business demands., • Plans, implements, and manages network upgrades, maintenance fixes, and vendor-supplied patches., • Develops and maintains training materials and network documentation, as it relates to network configuration, mapping processes, and service records., • Trains department and credit union staff on information technology relative to the Credit Union, as assigned., • Performs periodic network assessment and analysis to determine the level of network efficiency and prepares and delivers reports to management., • Provides continual maintenance and updating of software patch levels on all systems., • Establishes and maintains good work standards and PC standards, methods of operation, software policies, and user training program., • Supports remote locations in all information technology matters, providing on-site support as required., • Prepares configuration recommendations based on user and/or departmental requirements., • Reviews logs of network devices (such as firewalls, routers, and switches) to determine optimal functionality of Credit Union systems and/or inappropriate use of network resources., • Works with information security management to keep the Credit Union in compliance with industry regulations and laws., • Works with other departments to gather and prepare documentation for auditors., • Liaises with internal departments as needed to ensure proper communications, problem solving and tracking of all information technology issues and processes related to the business., • Supports the development and implementation of technology solutions for Credit Union operations., • Administers various networks, provides training to users and ongoing business owner support, and creates periodic reports as assigned., • Establishes and maintains cooperation, understanding, trust and credibility within the information technology team and in working with internal and external resources., • Responds to emergency situations effectively., • Must effectively, positively, collaboratively, and professionally communicate and work with vendors and staff at all levels of the organization., • Represents the Credit Union and IT Department in meetings related to areas of responsibility, and as assigned. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Sr. Network Administrator - $89,000 to $125,000 Annually Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Monday through Friday 10:00 am to 7:00 pm

Job Description PROGRAM DIRECTOR Why Join CIP? * Vacation Time - 15 days full time only * Paid Holidays - 13 days full time only;Holiday premium pay for part time only * Paid Sick Days and Personal Days accrued * Medical, Dental and Vision Insurance * Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life * Dependent Care Flexible Spending Account * Flexible Spending Accounts * 401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4% * Financial Wellness Advisor Services * Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time * Wellness reimbursement of $200 per year for full time and $100 per year for part time * Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts * A health advocate to assist with our insurance & healthcare challenges * Ongoing monthly training and professional development opportunities * Supportive and Collaborative Culture *Please note that the benefits listed may change based on business needs, regulatory requirements or other factors A Day in the Life: The Program Director is the site leader for CIP’s program locations. The Program Director holds top-level accountability for ensuring overall programming will be delivered successfully to our students and families. This role oversees and manages the three key pillars of the successful operation of a site location: (1) effective programming and service delivery; (2) administrative and physical functions of the site; and (3) admissions function in order to ensure quantity and quality in enrollment. Program Directors work closely with the National Office to inform the strategic planning process and in turn, are responsible for delivering on the company's strategic plans and initiatives at the site level. Program Directors bring a strategic mindset and long-term outlook as well as the ability to lead and develop their team. This position manages and maintains high-level relationships with key contacts including families, educational consultants and institutions, and practitioners in the field. The Program Director is an onsite full-time exempt position located in Long Beach, CA who reports to the President. This position operates in a highly scheduled environment but may require longer hours and occasional weekend work. Travel both in and out of state may be required as job duties demand. The Program Director position involves a moderate physical demand. The College Internship Program (CIP) is a full-year private young adult transition program for individuals 18-26 with autism, ADHD, and other learning differences offering comprehensive and specialized services. CIP’s programs uniquely address the needs of adolescents and young adults with high-functioning autism, ADHD, and other learning differences by providing a comprehensive curriculum, expert staffing, and a structured weekly schedule. We believe that a learning disability is a learning difference, and our expert staff understand and meet our young adults enrolled in the program where they are at. Our programs focus on the generalization of specialized skills specifically for autism and learning differences. CIP students live with a close-knit community of peers within a supported apartment living setting and fully access the community around them. Each student’s unique needs are met individually as they prepare for success in independent living, college, and employment. CIP is the result of strategies we have developed over 40 years working with hundreds of young people who learn differently and have exceptionalities, helping develop the self-knowledge and skills to live happy and productive lives. All the Responsibilities We’ll Trust You With: * Builds, implements and executes strategies (objectives, priorities, and planning). * Oversees and manages site operations. * Maintains enrollment and retention. * Assesses and evaluates the overall quality of the program. * Performs financial management (budgeting, spending, purchasing) and risk management (compliance and regulation). * Assists and conducts employee recruiting and hiring. * Fosters talent development and future leadership (succession planning). * Cultivates team culture and positive environment. * Analyzes external trends and policies. * Builds and maintains key external business and professional relationships. * Monitors and reports center performance and outcome metrics. * Creates and develops a long-term vision, direction, and influence. * *Other Duties as Assigned * Qualities You Possess: * The Program Director will possess exceptional communication skills, precise attention to detail, superior organization and prioritization skills and self-motivation in managing tasks to completion. They will have genuine empathy and awareness of the needs and sensitivities of prospective families, students, and staff. Your Areas of Knowledge and Expertise: * Advanced education (graduate degree or doctorate highly preferred). * Bachelor's degree is required. * Proven experience in a leadership position (5+ years experience in relevant fields required). * Thorough understanding of business and educational management techniques and methods required. * Excellent knowledge of educational performance evaluation techniques and key metrics required. * Outstanding knowledge of data analysis, reporting, and budgeting required. * Business acumen with a strategic ability required. * Excellent organizational and leadership skills required. * An analytical mindset with great problem-solving abilities required. * Education, training, or career experience in approaches, methods, and support for persons with autism spectrum disorder and/or learning differences are highly preferred. * Experience in the field of autism and/or learning disabilities is highly preferred. This role may also be of interest to candidates searching for positions or skills related to dean of students, education, dean, principal, educational leadership, assistant principal, principal, dean of culture, higher education, school administrator, school principal, student affairs, student success, director of special education, curriculum development, student services, disability services and counseling. Accommodations Disabilities Act Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job position. Affirmative Action Plan (AAP)/Equal Employment Opportunity (EEO) Statement College Internship Program (CIP) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Team members may be assigned additional responsibilities as necessary.

Yamaha employees are committed to helping everyone progress, express and connect through music and sound. We offer innovative, finely crafted and award-winning products for the entire journey. As the world's largest musical instrument manufacturer, we are known for our quality, customer service and innovation. Purpose of Role A DSS Administrator is responsible for the support of Channel partner customers and programs. Effectively resolving opportunities while nurturing relationships and protecting brand credibility. Key Accountabilities Include • Ensure customer satisfaction and Yamaha's brand strength, • Contribute and support achievement of corporate sales and departmental monthly budget, • Ensure achievement of departmental KPI's and goals while maintaining metrics, • Attract, engage, and develop team members within the department, • Achieve service delivery expectations through effective order processing oversight Primary Responsibilities Include • Resolve escalated Channel Partner issues, • Manage time keeping and expense, • Update Team metrics, • Process and knowledge transfer of Dealer Setup and Maintenance requests while working with internal and external stakeholders, • Process and knowledge transfer of Loan Management transactions and supports annual loan verification audit, • Support and process of cross departmental SharePoint approvals and channel partner exclusive programs, • Support Salesforce case workload Core Functional Competencies • Brand Ambassador - Non marketing: Service as a representative of the Yamaha brand, • Business Acumen - YCA: Understand how the business works, including how YCA makes money and achieves goals, • Customer/Dealer Problem Resolution: Gather information towards appropriate solutions, • Data Management, Analytics, and Reporting: Use tools to prepare accurate data and generate reports that meet information needs and enable decision making, • Department Technology and Systems: Understand and can effectively use department technology and systems to perform work, • Process Improvement: Use a systematic approach to close process or system performance gaps through streamlining and cycle time reduction, • Product Knowledge - Operations: Possess detailed knowledge of Yamaha's products and services Core Behavioral Competencies • Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment), • Customer Focus, • Instills Trust, • Drives Results * Manages Conflict, • Develops Talent, • Ensures Accountability Qualifications Ideal • Proficient in Microsoft Office Suite, • ERP System experience, • CRM experience, • Administrative Procedure experience Preferred • Experience working within a cross-functional, matrix environment, • Experience in expense control, including timekeeping, • Salesforce experience, • Tableau or similar database software experience, • Demonstrated success across all YCA Sales channels, • People management Here's What We'll Bring • Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions, • Performance based bonus program, • Robust employee wellness programs including free music lessons, • Generous Wellness reimbursement program, • Tobacco cessation reward program, • Private concerts from award winning artists, • Discounted hotel, travel, entertainment, and other attractions, • Flexible work options (including hybrid schedule), • Employee product purchase program, • Casual dress, • Vacation, sick-time and personal floating holidays, • Monthly events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events, • Inclusive and passionate culture, • The hiring range for this position is $31.25 - $36.53 per hour + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time., • Final offers within the posted compensation range are based on qualifications, skills and experience required for the role. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Hajoca Corporationis one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace. Hajoca is one of those trade names and is looking for a Sr Profit Center Office Administrator at their Compton, CA location. Pay for Sr Profit Center Office Administrator is between $21.50 and $26.00 per year at this location. Are you organized and detail-oriented? Are you able to efficiently manager competing priorities? Do you thrive on analyzing and solving problems to help ensure the business runs smoothly? If so, we’d like you to join our team as a Senior Profit Center Office Administrator. About the Role: You will: * Provide training and guidance on administrative tasks to other Profit Center teammates to ensure adherence to company policies and delivery procedures. * Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction. * Manage contracts, relationships, and accounts payable for all vendor services, including cleaning, landscaping, maintenance and other utilities. * Manage accounts receivable for the Profit Center, including payments on credit accounts and all cash sales transactions. * Maintain daily files for the Profit Center to include ship tickets, purchase order receivers, deposit back-ups, cash journals, and all daily reconciled reports. * Perform daily, weekly, monthly, and annual reconciliation of all reports contained in the Manager’s Checklist. Perform an annual internal audit of the business utilizing the Manager’s Compliance Questionnaire. Ensure the Profit Center is in compliance with all administrative company policies. * Conduct onboarding tasks with all new teammates. Including, new hire paperwork, I9 completion, onboarding benefits, systems, and processes. * Develop and maintain administrative workflow of the business. * Perform accurate and timely invoicing of all customer shipments daily. Inform appropriate teammate of any discrepancies noted on tickets that require review. * Generate daily invoice preview report for management review. * Review purchase order debit memos and debit cancellations ensuing all required documentation is included and communicate to Centralized AP team in an accurate and timely manner. • Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center. Reconcile petty cash transactions monthly, prepare and submit required deposit paperwork to the Support Center. * File invoiced pick tickets, manifests, Hazmat manifests, receiving paperwork, deposit backup, and all reconciled reports daily. Maintain required files including credit card authorization forms and deposited checks in accordance with Company policy. • Create and maintain customer files in the system including tax exemption information, retain customer Tax Exemption Certificates per Company policy. Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying. * Successfully complete required safety and compliance training programs as assigned. • Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: * 2+ years’ experience in a customer service, accounts receivable, accounts payable or similar role * Possess a proper and valid driver’s license * Knowledge of basic accounts receivable/payable bookkeeping practices and terms Our ideal candidate will also: * Effectively use Microsoft Office software to communicate via email, to review reports and documents. * Demonstrate outstanding customer service and interpersonal communication skills. * Possess a high level of accuracy and attention to detail. * Be able to build and maintain a positive working relationship with customers, vendors, and co-workers. * Be able to research, analyze data, and solve problems. * Be able to prioritize work projects and multi-task. * Read, write, speak, and understand English. * Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. * Be able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): • Medical, dental, vision, and prescription coverage, • Accident, Hospital Indemnity, and critical care coverage, • Life insurance and Long Term Disability, • Pre-tax accounts for healthcare, dependent care, and commuter benefits, • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law), • Paid pregnancy and parental leave, • 401(k), • Retirement cash account with company contributions, • Targeted training programs focused on your personal and professional growth, • Company wellness program, • Employee discounts EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws. #MON #ZR

Job Description A4E is a dynamic and collaborative architectural firm specializing in K-12, higher education, and public institutional projects throughout California. In close partnership with our clients, we build one-of-a-kind facilities reflective of their unique goals and aspirations; contemporary learning environments that evoke community heritage and traditions while adapting to new uses and evolving program strengths. We are seeking an experienced Studio Administrator, an organized, proactive, and people-centered professional to join our expanding team. In this role, you won't just keep the office running, you'll be the centerpoint of our studio, empowering our architects and designers to focus on what they do best: creating innovative spaces for learning and growth. What You'll Do Studio Operations & Culture • Manage the function of the studio, including office systems, equipment, and supplies, ensuring a polished and inspiring work environment., • Coordinate with vendors for janitorial services, maintenance, and furniture needs—because a great studio deserves great support., • Serve as the friendly, professional first point of contact for callers, visitors, and deliveries, representing the A4E brand with poise., • Facilitate employee onboarding, ensuring new team members feel welcomed, equipped, and excited to be here from day one., • Oversee employee timesheets and support payroll coordination., • Partner with IT to facilitate hardware, software, and troubleshooting needs, keeping our design technology running smoothly., • Support project teams with administrative coordination, including AIA contract documentation and filing., • Assist the marketing team with printing, binding, and delivering proposals, and preparing materials for interviews., • Coordinate client, consultant, and vendor invoicing in partnership with our bookkeeper, ensuring financial workflows stay on track. What You Need • Experience in an administrative, office management, or studio coordination role, preferably within an architecture, design, or creative professional services firm., • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort learning new software tools. Familiarity with design tools (Revit, Adobe, etc.) is a plus but not required., • A professional, adaptable disposition. You thrive in a fast-paced creative environment and can shift from ordering supplies in the morning to supporting a client meeting in the afternoon., • A genuine passion for enabling others to do their best work—and a desire to be part of a team that designs spaces that truly make a difference. Flexible Schedule & Growth Opportunities • Based in the A4E Pasadena office, local candidates preferred., • Part-time, direct-hire position, 16-24 hrs per week (3 days)., • Tuesdays and Thursdays are our team days; choose your third in-office day to suit your schedule. Company DescriptionArchitecture for Education, Inc. is a busy, creative design firm seeking a candidate with 3-6 years of related experience in an architecture office to join our team as a Job Captain/Designer. A4E is a growing practice, staffed by 12 architects, designers, and support personnel. Education is our passion. Our projects include K-12, Higher Education, Libraries, Performing Arts Centers, Multi-Purpose Facilities, Makerspaces, and Culinary Centers. We endeavor to make a lasting contribution to learning through the design of innovative learning environments. As a studio-sized firm, there are many opportunities for you to lead; be involved with all aspects of the architectural process and to help us cultivate the culture of the firm.Architecture for Education, Inc. is a busy, creative design firm seeking a candidate with 3-6 years of related experience in an architecture office to join our team as a Job Captain/Designer.\r\n\r\nA4E is a growing practice, staffed by 12 architects, designers, and support personnel. Education is our passion. Our projects include K-12, Higher Education, Libraries, Performing Arts Centers, Multi-Purpose Facilities, Makerspaces, and Culinary Centers. We endeavor to make a lasting contribution to learning through the design of innovative learning environments. As a studio-sized firm, there are many opportunities for you to lead; be involved with all aspects of the architectural process and to help us cultivate the culture of the firm.

Senior Treasury Coordinator Cooley is seeking a Senior Treasury Coordinator to join the Accounting & Finance team. Position summary: Under the supervision of the Senior Financial Services Operations Manager, the Senior Treasury Coordinator is responsible for the administration and bookkeeping of the firm's banking and credit relationships. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Administer all transactions relating to trust accounts held for clients (Financings, Settlements, etc.), • Handle all correspondence with banks, including updates of signatories for all bank accounts, • Act as Administrator at various banks handling user setup and/or modifications, • Administrator for firm credit cards, setting up users, ordering new cards and updating credit limits, • Train new cardholder on how to log onto bank portal, • Work with cardholders and banks on potential fraudulent transactions or declines, • Initiate or release outgoing wire transfers on all bank accounts, • Reconcile various bank accounts, • Month-end balancing of 3e Accounting System to general ledger, • Handle all credit applications for the Firm, • Prepare banking and financial reports, • Prepare and post journal entries relating to bank accounts and trust accounts, • Prepare daily cash position report, • Monitor daily all debit transactions and fraud alert items on the general bank account, • Monitor and sweep all brokerage accounts, • Monitor client retainer balances returning funds, when necessary, • Handle Unclaimed Property tracking and reporting, • Handle End-Day Trust checks for retainers applied, • Work closely with firm auditors, • Other duties as assigned or required. Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Available to work overtime, as required, • Bachelor's degree, • Previous law firm accounting experience, • Prior experience working with online business banking platforms Competencies: • Excellent follow-up, organizational and professional communications skills., • Must have excellent business writing skills., • Ability to work independently and under pressure., • Excellent prioritization and time management skills., • Ability to handle multiple tasks quickly and efficiently., • Excellent attention to detail. Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.50 - $58.00 ($82,160.00 - $120,640.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Job Description POSITION OVERVIEW The role of the Information Security Administrator (ISA) is to implement and develop the information security strategy to safeguard the Bank from potential cyber threats and ensure compliance with relevant banking regulations. ISA will oversee the protection of digital assets, ensure compliance with industry standards, and mitigate risks across IT systems, networks, and data. This role is critical to safeguarding business operations, customer trust, and maintaining resilience against evolving cyber threats. This includes the oversight of all cybersecurity architecture and cybersecurity engagement functions such as incident response, threat intelligence, architectural support, secure design, risk analysis, vulnerability management and threat hunting across the enterprise, stores and cloud environments. The position balances security enforcement and business continuity. The Information Security Administrator reports hierarchically directly to the CIO. POSITION RESPONSIBILITIES • Design, develop, Implement and manage cybersecurity policies, protocols, tools and incident response plans aligned with NIST Framework or ISO 27001, • Oversee vulnerability scanning and remediation program. Prioritize risks based on business impact and address risks. Identify systemic security weaknesses., • Supervise cybersecurity SOC/MDR, consultants, SaaS providers and IT professionals, ensuring effective threat monitoring, incident response, and resource allocation., • Ensure the effectiveness of security tools (firewalls, encryption, intrusion detection) as well as timely system updates/patches., • Work together with Risk, Compliance and IT functions to identify, mitigate and manage security risks aligning with the organizational goals and objectives., • Lead breach investigations, coordinate forensic analysis, and communicate with stakeholders during crises., • Monitor third-party security practices and ensure adherence to data privacy laws (e.g., GLBA)., • Recommend and implement security solutions or enhancements to existing security solutions to improve overall enterprise security., • Overseas the administration, design, configuration, integration, and maintenance of the Bank’s security architecture, including the following solutions:, • SIEM, MDR and EDR, • Email security, • Network Firewalls, • File Integrity Monitoring solution, • Identity Management, SSO & MFA, • Privileged Access Management, • Network Access Control, • Microsoft 365 Security, • Be a final resource in the security incident response planning as well as the investigation of security events including being the technical lead and subject matter expert in the Incident Response Team (IRT), as needed., • Exercises discretion and independent judgment in evaluating challenges and limitations to determine appropriate resolutions that strengthen the Bank’s security posture., • Performs related duties as assigned. SKILLS / QUALIFICATIONS • Strong infrastructure security skills including IDS/IPS, firewall, SIEM, server and OS hardening, malware detection, physical security, transport and at-rest encryption on file systems, DB, and other data persistence mechanisms., • Excellent written and verbal communication skills - including the ability to effectively communicate security- and risk-related concepts to technical and nontechnical audiences - and strong interpersonal and collaborative skills, • High level of personal integrity, with the ability to handle confidential and otherwise sensitive matters professionally and with the appropriate level of judgment and maturity., • Demonstrated experience in executing/delivering cross functional projects in a dynamic, fast-paced environment with a sophisticated ability to balance security strategies and other priorities at the organizational level., • Ability to formulate conclusions and recommend courses of action., • Excellent organizational skills and adept at multi-tasking and initiating/driving projects though completion., • Collaborate with IT operation team, Application team, BI & data management team, executives etc. EDUCATION / EXPERIENCE • Bachelor’s degree in computer science, Cybersecurity, or related field or equivalent experience; master’s degree preferred. Any or all the following certifications are preferred: CISSP, CISMP., • 7 years of experience with 4+ years in Security operations leadership role, which may include information security, application security or penetration testing, network-related security roles (firewall, intrusion detection, data loss prevention, Identity Management) We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the annual salary range of $115,000 - $117,000. Annual pay ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Must be authorized to work in the US. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.

Job DescriptionJira Lead AdminEmployment Type: Full-Time, Mid LevelDepartment: Information Technology CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing new technologies, streamlining processes, and improving the delivery of mission value delivery through new practices and tools. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Create custom projects in Atlassian tool suite for complex workflows to meet business needs.- Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.- Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).- Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.- Interface with various diverse stakeholders as a liaison and trusted advisor- Help define how information systems may be upgraded or replaced.- Gather requirements for business processes, and determine ways to optimize. Qualifications: - 7 years’ experience in systems analysis and design of information systems programs- 3 years’ experience with Jira and Confluence administration.- 3+ years’ experience of Bamboo and Bitbucket experience.- An advanced degree in an appropriate field with an additional three years of relevant experience.- Knowledge of Agile and principles and applied best practices required.- Excellent communications skills, both written and verbal, are required.- Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).- Atlassian certified Jira Administrator preferred.- Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.- Consulting in a Federal agency, especially within DHS.- Ability to write custom JQL (Jira Query Language), a plus.- Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC). Ideally, you will also have:- Experience with Government software development policies and procedures.- Client-facing communication experience.- Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Director Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview Schedule: Mon - Fri 6am to 2pm Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities • Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis, • Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being, • Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment, • Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports, • Monitors and ensures staff completes all documentation as required to ensure quality services, • Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life, • Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites, • Conducts timely performance reviews, • Maintains a work environment that supports dignity and fair treatment of staff, • Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations, • Ensures that staff is deployed appropriately, and that staffing ratios are in compliance with regulatory and service plan requirements, • Prepares and posts schedules in a timely manner and efficiently utilizes staff, • Oversees staff training and orientation and maintains records, • Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off, • Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies, • Serves as a positive role model and supports development of staff, • Conducts staff counseling and corrective action including work improvement plans and follow-up, • Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements, • Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there, • Implements systems for disposal, collection and storing of medical waste, • Implements and oversees Best in Class initiatives for assigned service site(s), • Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports, • Ensures that each person served has an activity schedule developed and implemented, • Oversees implementation of services outlined in person(s) served service plan, • Oversees implementation of and compliance with audit systems, • Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences, • Assists with the review and tracking of incident and accident reports, • Responds to emergencies for person(s) served, • Participates as needed with investigations involving persons served and employees at assigned service site(s), • Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines, • Ensures timely submission of trust fund requests, receipts, and related financial documentation, • Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims, • Monitors service site expenses relative to budgets, • Trains staff on financial and administrative controls Qualifications • One year of supervisory experience required, • Previous experience providing services and supports to individuals with acquired brain injuries preferred, • Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company., • Ability to work flexible hours and locations and cover direct care shifts as necessary, • Experience in managing systems, processes, and people, • Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries, • Ability to use a calculator and other general office, household, and adaptive equipment, • Good organizational skills and attention to detail, • Proven supervisory skills, • Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or designee, • Valid driver’s license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements)

Job Description JOB SUMMARY The Part-Time Events Bookkeeper & Contracts Administrator will play a critical role in managing financial transactions and contract administration for events hosted at The Beehive. This position requires exceptional organizational skills, financial accuracy, and proficiency in Excel, as well as a proactive approach to managing contracts and payments. PAY RATE: $25 PER HOUR WEEKLY HOURS: 20-25 HOURS PER WEEK ABOUT THE COMPANY SoLa Impact is an award-winning social impact, development, and investment company focused exclusively on creating high-quality affordable housing. Over the last several years, we have raised almost $500 million in equity --- allowing us to deploy well over $1.5 billion – toward addressing the housing crisis in Los Angeles and throughout Southern California. Founded with the belief that smart investment can drive socioeconomic change, SoLa Impact focuses on creating sustainable, dignified living environments that empower residents and uplift neighborhoods. Only five years after starting its first ground-up project, SoLa Impact was recognized as the 16th largest developer in the nation, and the largest developer based in California by the National Multifamily Housing Council. As part of SoLa Impact's broader mission to create social and economic opportunities, our innovative co-working and entrepreneurship hub The Beehive serves as a catalyst for change, empowering local entrepreneurs to build sustainable businesses and contribute to the revitalization of their neighborhoods. At SoLa Impact, we believe that socioeconomic advancement is a right, not a privilege, and we are committed to making this vision a reality. Join us and be part of a high-achieving team that not only focuses on building affordable housing, but creating opportunities and hope for a better future for all. ESSENTIAL DUTIES • Maintain accurate financial records of event-related transactions, including purchases and receipts, • Generate and track invoices, receipts, and payments, ensuring timely follow-ups on overdue payments, • Monitor internal costs for third-party services and rentals, aligning them with contract budgets, • Establish direct line of communication with Accounting Dept. to ensure financials are aligned between Events and Accounting on a regular basis, • Prepare and analyze Excel reports detailing the financial status of events, including payments received and outstanding balances, • Identify trends in event-related spending, billing, and revenue collection; generate relevant financial reports, • Organize, file, and maintain event contracts within the department’s shared Google Drive, • Ensure invoicing and billing compliance with client contract terms, • Remain available for urgent financial inquiries on weekends related to deposits, invoices, and contracts EDUCATION & EXPERIENCE • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, • Minimum of 2-4 years of experience in bookkeeping, financial administration, or contract management, • Experience in event management, hospitality, or a related industry is a plus, • Prior experience working with a small team or startup environment is beneficial SKILLS & ABILITIES • Advanced Excel proficiency (90% of tasks require Excel usage), • Strong knowledge and prior experience with DocuSign, PayPal, Bill.com, and other online payment platforms, • Experience with invoicing and billing processes, • Basic accounting experience preferred; ability to perform accurate calculations and draw logical conclusions, • Strong communication and relationship management skills, • Exceptional attention to detail and ability to follow up on assigned tasks, • Thrives in a fast-paced, small-team environment and demonstrates a strong team-player mentality, • Flexibility in schedule to address urgent inquiries outside of standard work hours Benefits SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind. At SoLa Impact, we believe the work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly. SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description ALADS offers excellent pay and fringe benefits, including medical, dental, vision, life insurance, flexible spending accounts, and a retirement plan. The Legal Plan Representative is the first point of contact for ALADS membership in need of legal representation. This role entails member interaction, information gathering, data entry management, record keeping, assessing and addressing time-sensitive matters while maintaining confidentiality and a positive member experience. Responsibilities: • Member Interaction: Answer calls/emails, field legal coverage related questions. Analyze issues, communicate with members, panel attorneys, and staff from various law firms., • Information Gathering/Legal Intake: Follow intake procedures to collect personal details, verify membership status and case related details to assist individual members in need of legal representation., • Inquiry/Call Assessment: Assess each call and prioritize time sensitive matters., • Data Management: Accurately input information in a database, maintain confidentiality of all member information and records., • Customer Service: Regularly follow up with members to ensure ALADS customer service objectives have been met. Provide updates and ensure communication is going well with the assigned attorney. Conduct customer service surveys and promptly report any concerns to manager., • Written Communication: Type letters, emails, memoranda, reports, and other correspondence material from marginal notes, rough drafts, dictation and/or verbal instructions including correct grammar, spelling, and punctuation. Qualified candidates must demonstrate strong oral and written communication skills, be organized and detail-oriented, with the ability to prioritize. Graduation from a 2-year college and 4 years of work experience OR a bachelor’s degree and 2 years of work experience as a client intake coordinator or related field. Must be proficient in Word, Excel, Outlook, Microsoft Teams, SharePoint, calendaring, scanning, recordkeeping, filing confidential documents, and type at a minimum net speed of 55 words per minute. Desirable Employment Standards: Familiarity with a law enforcement union’s legal plan operation is highly desirable. Must have a valid driver’s license, proof of car insurance, and a dependable vehicle available to work each business day. Company DescriptionALADS is one of the largest and most powerful law enforcement associations in the Western United States. ALADS continues to fight for the best wages, hours, and working conditions for its members alongside working to promote excellent public safety services for the citizens of Los Angeles County. We also work hard to provide the best medical plan benefits through the ALADS Medical Trust and are continuously pushing toward higher standards in legal representation.ALADS is one of the largest and most powerful law enforcement associations in the Western United States. ALADS continues to fight for the best wages, hours, and working conditions for its members alongside working to promote excellent public safety services for the citizens of Los Angeles County. We also work hard to provide the best medical plan benefits through the ALADS Medical Trust and are continuously pushing toward higher standards in legal representation.