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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva OpenData supports the industry by providing real-time reference data across the complete healthcare ecosystem, to support commercial sales execution, compliance, and business analytics. We drive value to our customers through constant innovation, using cloud-based solutions and state-of-the-art technologies to deliver product excellence and customer success. In the role of Senior Software Engineer, Data Platform at Opendata, you'll spearhead the development of entirely new architecture for our new Data platform from the ground up. Your primary objective will be to design and build a resilient, scalable cloud-based platform along with its accompanying tools. These resources will empower Opendata teams to efficiently create and distribute our valuable data assets. We value end-to-end ownership, which gives you the freedom to determine the correct course of action, do all due diligence, and execute solutions in your own creative way. Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time. \n What You'll Do • Lead the technical design, end-to-end architecture development of the data platform for Opendata, • Develop core platform components including data ingestion, storage and processing engine, • Develop algorithms to build complex data relationships, • Establish best practices in design and implementation of technical solutions, • Collaborate with Product team to adapt our data platform to changing demands in the market Requirements • 6+ years of experience as software engineer, with strong focus on designing and building scalable data platforms, • Strong understanding of data architecture principles and proven experience in designing and developing scalable data systems, • Experience working with Apache Spark, Airflow (or similar), Data Lakes and open table formats such as delta lake and/or iceberg etc, • Excellent SW development skills in one or more: Python/Java/Scala, • Strong experience in building data tools and libraries with AWS and/or GCP infrastructure and services, • Strong communication skills Nice to Have • Experience building and supporting scalable APIs for platforms, • Hands-on experience using DevOps tools and CI/CD, • Experience with Redshift, EMR, EKS or equivalent, • Previous experience in the Life Sciences sector Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $110,000 - $270,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role We’re hiring a full-stack Software Engineer to help us build the next generation mental healthcare platform. You’ll join a mission-driven team where engineering decisions are tightly aligned with business outcomes, and our broader goal of making affordable mental health care more accessible across the United States. This role is full-stack by design: you’ll work across our backend services (Python/Flask) and frontend applications (React/TypeScript). We expect applicants to be equally comfortable improving our frontend client portal experience or writing an API spec to support a mobile app feature. Our Client Engagement team’s mission is to make Grow the trusted place clients turn to for their mental health needs, offering personalized support and tools in the moments that matter most. What You'll Work On You’ll help us deliver against key roadmap priorities, including: • Build Strong Foundations: Ensure the core intersession experience is available to all clients on both mobile app & web, is reliable, and intuitive., • Deliver Personalized Recommendations: Create an intelligent recommendation engine that leverages data we have on to surface the most relevant tools and resources., • Provide High-Value Between-Session Tools: Offer meaningful tools that extend care beyond sessions and help clients apply therapy in daily life. Who You Are • 4+ years of professional experience – You’ve contributed meaningfully to production systems and are comfortable owning development tasks with guidance., • Full-stack fluency – You’re comfortable building end-to-end features, from backend services and APIs to polished, user-facing interfaces., • Technical proficiency – You have experience with at least one backend language (preferably Python) and modern JavaScript frameworks (React preferred)., • Impact-oriented – You prioritize outcomes over output and think deeply about the business and user value behind your work., • Adaptable – You thrive in evolving environments and can stay productive even when requirements shift., • Team player – You collaborate well, communicate with empathy, and enjoy mentoring and learning from others. Bonus Points • You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems., • You have collaborated with iOS and/or Android engineering teams to develop both the backend and/or frontend components required for a mobile application., • You have taken products from the initial 0-to-1 stage through to successful scaling post-launch. Why This Role Is Exciting Join us at the Care Connections group and be at the forefront of revolutionizing mental health care. As part of our team, you'll play a pivotal role in transforming therapy from isolated appointments into a continuous care journey, leveraging cutting-edge technology to bridge the gaps between therapy sessions. Be a part of a dynamic team that values collaboration, innovation, and operational excellence, in service of our mission. Let's create a future where continuous support is at the heart of mental wellness. Role Details: • Employment Type: Full-Time, Exempt This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage., • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend., • Financial Wellness: 401(k) program and equity opportunities., • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees., • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week., • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth., • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace)., • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About the Staff Product Manager, MarTech at Headspace: We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities. What you will do: As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member., • Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation., • Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic)., • Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups.", • Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted., • Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member., • Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better. What you will bring: Required Skills: • At least 5+ years of experience in Product Management, • Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products., • Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push)., • Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation., • Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Have you noticed that when you go to the doctor, often no one there can tell you what it will cost? If you think that’s as problematic as we do, join us in our mission to fix it. Customer Success Engineer Position Overview: We are seeking a Customer Success Engineer with deep healthcare revenue cycle expertise and strong data analysis capabilities to support the ongoing success of our contract management platform. This role focuses on helping healthcare organizations accurately interpret payer contracts, configure reimbursement methodologies, and validate contract performance using customer data. This role sits within the Customer Operations team and works closely with Product and Engineering to ensure that payer contracts, reimbursement rules, and supporting data are correctly configured and validated within the platform. The ideal candidate has strong experience with managed care contracts and healthcare reimbursement models, along with the technical ability to analyze healthcare data using SQL and related tools. Key Responsibilities: Contract Support & Reimbursement Validation • Interpret complex payer contracts and reimbursement methodologies and translate them into structured system configurations., • Configure managed care contract terms, fee schedules, and reimbursement rules within the contract management platform., • Validate reimbursement calculations and payer payment logic across Medicare, Medicaid, and commercial payers., • Strong ability to implement custom reporting / current product optimizations to address end-user functional issues, • Strong analytical and problem-solving skills, including root cause analysis and devising solutions for customer workflows Data Analysis & Technical Support • Use SQL and relational databases to analyze healthcare datasets and validate reimbursement logic., • Investigate and resolve data discrepancies impacting contract configuration or payment calculations., • Partner with engineering teams to troubleshoot escalated technical issues related to data or contract configuration. Customer Collaboration & Workflow Optimization • Work directly with healthcare customers to resolve contract interpretation questions and reimbursement issues., • Communicate product feedback and recurring customer issues to internal teams to support product improvements. Skills and Knowledge • Strong understanding of managed care contracts, payer reimbursement methodologies, and healthcare revenue cycle operations., • Knowledge of reimbursement models including Medicare, Medicaid, TRICARE, commercial payer contracts, and physician payment methodologies., • Proficiency with SQL., • Experience working with healthcare financial or claims datasets., • Strong analytical and problem-solving skills with the ability to conduct root cause analysis., • Strong ability to translate end-user functional issues into potential product enhancements, • Strong organizational skills with high attention to detail. Education and Experience • Bachelor’s degree in Healthcare Administration, Business, Information Systems, Data Engineering, Computer Science, Information Technology, or any general Engineering field (e.g. Industrial Engineering) or a related field (or equivalent experience)., • 2+ years of experience in healthcare revenue cycle, managed care contracting, payer relations, or contract administration., • 5+ years of experience working with SQL. Preferred Qualifications • Experience implementing revenue cycle or contract management technology platforms., • Experience working with healthcare claims or reimbursement modeling. More About MD Clarity MD Clarity is a social-impact-driven software company animated by two guiding principles: 1) that patients have a right to know what the financial impact will be on them when getting care; and 2) that doctors, nurses, and physician assistants deserve to be paid fairly by health insurers. Our workflow automation software makes the healthcare experience easier and more transparent for patients and providers, and our products are already used by healthcare organizations that together serve hundreds of thousands of patient visits annually. We’re profitable and recently raised a new round of growth capital to accelerate adoption and scale our impact on the healthcare system. Our fast-growing team combines decades of healthcare technology experience with engineering and business talent from Microsoft, Stanford, Spotify, EY-Parthenon, Harvard, Deloitte, Vanderbilt, Georgetown, UPenn-Wharton, and West Point, among others. We’re distributed among our offices in Seattle and New York City and many fully remote roles. In addition to our shared passion for improving patients’ healthcare experience, we’re united in valuing an inclusive workplace that empowers all with the autonomy, connection to the mission, and flexibility needed to innovate. Must be eligible to work in the U.S. without Sponsorship

Lumenci is seeking a Senior Associate – Software to support high-impact patent litigation, IP strategy, and monetization engagements across advanced software technologies. This role is ideal for engineers with hands-on experience in software development, system architecture, distributed systems, embedded software, or AI/ML, who are eager to apply deep technical expertise in complex IP and legal environments. About Lumenci Founded in 2018, Lumenci is a premier intellectual property consulting firm specializing in patent litigation, expert witness testimony, and patent monetization for leading corporations and global law firms operating across the semiconductor, software, telecommunications, and emerging technology sectors. A key part of Lumenci’s model is the integration of deep technical expertise with litigation strategy. Our teams support high‑stakes disputes by developing technical narratives, performing rigorous analysis, and partnering with world‑class expert witnesses whose testimony shapes case outcomes in courts and arbitration forums worldwide. Headquartered in Austin, Texas, with offices in San Francisco, New York, and Gurugram, India, Lumenci delivers end‑to‑end support spanning technical analysis, expert strategy, valuation, and monetization execution. Our differentiated approach, which includes combining engineering depth, litigation experience, and operational rigor, has resulted in long‑term partnerships with leading law firms and technology companies navigating complex IP disputes. Lumenci is backed by VSS Capital Partners (“VSS”) and Century Equity Partners (“CEP”). VSS is a private equity firm dedicated to investing in tech‑enabled business services, healthcare and education companies. Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly $4 billion across over 100 platform companies and hundreds of add‑on acquisitions. CEP is a private equity firm headquartered in Boston, MA, that partners with companies seeking investments to support growth or fund acquisitions, partial buyouts, or recapitalization opportunities. How We Work at Lumenci * Solve for the Customer: Lumenci is a customer‑first company, focused on creating long‑term relationships with our clients. Customers include internal employees and candidates who are part of the recruitment process. * Quality, Ownership, and Accountability: We are passionate about results and take full ownership of our work. We are performance‑oriented and driven by excellence. * Collaboration: We encourage collaboration over competition, work in small teams, and believe that teams do better than individuals. * Growth Mindset: We are adaptable to the changing requirements and needs of a dynamic high‑growth company and encourage each other to take diverse initiatives and develop new competencies. Role Type and Work Arrangement * Employment Type: Full‑time, exempt * Work Arrangement: Remote, US‑based * Location: Candidates may be located anywhere in the United States, subject to being legally authorized to work in the United States without sponsorship. * This role may require approximately 40% domestic travel for client meetings, expert meetings, lab and teardown visits, design/source code reviews, depositions/trials, and conferences. Responsibilities As a Senior Associate – Software, you will: • Contribute as an individual contributor on client projects involving software systems, platforms, applications, and distributed architectures., • Deliver patent analysis and IP monetization research related to software technologies, including technology due diligence, claim charting/infringement analysis, prior art searching, market research, and target scouting for software portfolios and products., • Analyze and reverse engineer implementations of software systems and architectures, such as:, • Backend systems, APIs, and distributed/cloud architectures, • Embedded and real-time software systems, • AI/ML models, data pipelines, and algorithmic implementations, • using industry-standard analysis techniques and tools (e.g., code analysis, static/dynamic analysis, debugging, instrumentation, log analysis, system tracing) as well as custom approaches., • Design and execute technical analysis plans and experiments to evaluate software architectures, system behavior, performance characteristics, and algorithmic implementations, and connect the resulting findings to patent claims, standards, and accused products., • Review datasheets, design documentation, system architecture diagrams, API specifications, developer documentation, and standards documents related to software systems, and map technical details to patent claims and commercial implementations., • Support Expert Witnesses and attorneys on IP litigation matters, including:, • Technical analysis for expert and consulting reports, • Review of source code, system architecture, design documentation, and logs, • Preparation for depositions, hearings, and trials, • Collaborate with project leads and senior consultants to prepare client deliverables and presentations that clearly explain complex software architectures, system designs, and algorithmic concepts to both technical and non-technical audiences., • Assist in maintaining relationships with existing and prospective clients by supporting technical discussions, demos, and workshops focused on software and IP opportunities., • Collaborate with Lumenci’s product teams to provide input on requirements, testing, and roadmap for technology platforms related to software analysis, technical content build, and IP analytics., • Contribute to thought leadership in software and IP, including blogs, whitepapers, research summaries, and internal training on software systems, architectures, and IP strategy., • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a closely related field with a focus on software systems, architectures, or application development., • 2–4 years of hands-on experience working with software or software-adjacent systems in an R&D, development, systems, test, or consulting role (for example, software development, backend systems, distributed systems, embedded software, or application engineering), including implementing, analyzing, or optimizing software systems or architectures., • Strong understanding of core software fundamentals, such as data structures, algorithms, system design, operating systems, networking, and software architecture patterns., • Experience working with software development flows, tools, or reference implementations for one or more domains, such as:, • Backend / distributed systems (e.g., microservices, cloud platforms, APIs), • Embedded or systems software (e.g., real-time systems, firmware), • AI/ML systems or data platforms (e.g., model pipelines, data processing frameworks), • Demonstrated proficiency in one or more relevant programming/scripting languages (e.g., Python, Java, C/C++, JavaScript, or similar) for software development, data analysis, or automation., • Ability to clearly explain complex technical topics in writing and verbally to both technical and non-technical audiences, especially when translating software technical detail into IP and business implications., • Strong analytical skills, attention to detail, and ability to manage multiple tasks and deadlines in a fast-paced consulting environment., • Experience supporting IP litigation, licensing, standards-related work, or patent monetization related to software systems, platforms, or applications., • Familiarity with common software analysis and reverse-engineering workflows, such as static/dynamic code analysis, debugging, instrumentation, protocol analysis, and performance profiling., • Exposure to standardization activities, industry groups, or open-source ecosystems related to software technologies, platforms, or protocols., • Experience with software design, development, or system architectures (e.g., distributed systems design, API development, cloud-native architectures, CI/CD pipelines) and familiarity with how these features are represented in patent claims. Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You will collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project. * Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit‑based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges. Benefits & Total Rewards * Comprehensive Health & Well‑being: Robust medical, dental, and vision insurance options with significant company contributions toward employee premiums to support the health of our Luminaries and their families. * Retirement Strategy: 401(k) program with a competitive employer‑matching contribution, enabling employees to build long‑term financial security. * Performance‑Based Incentives: Total cash compensation includes a variable pay component designed to reward both individual achievements (KRAs) and overall company success. * Time Off & Leaves: A balanced leave policy that includes accrued Paid Time Off (PTO), designated company holidays, and additional floating holidays for personal or cultural significance. * Holistic Wellness Support: Dedicated Wellness Leave to address both physical health and emotional well‑being, as well as paid leave for significant life events like bereavement and parental bonding. * Culture of Autonomy & Growth: A flexible, remote‑first work environment that favors autonomy and provides structured support for ongoing professional development and career advancement. Compensation & Pay Transparency The expected total annual compensation range for this role is $80,000–$120,000 USD, which may include base compensation and other eligible incentive components. Actual compensation will depend on skills, experience, and work location. For candidates in jurisdictions that require pay range disclosures, Lumenci will provide a good‑faith compensation range for the candidate’s location as part of the job posting or during the interview process, consistent with applicable law. Salary History: In compliance with applicable laws, Lumenci does not request, require, or rely on an applicant’s prior salary history when determining a starting salary or during any part of the hiring process. Equal Opportunity Employer: Lumenci is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Accommodations: If you require a reasonable accommodation to complete this application or participate in the interview process, please let your recruiter know. Employment Relationship: Nothing in this job description creates or is intended to create a contract of employment for any specific period of time. Employment with Lumenci, if offered, is on an at‑will basis and may be terminated by either the employee or Lumenci at any time, with or without cause and with or without notice, subject to applicable law. Work Authorization: Must be legally authorized to work in the United States without sponsorship.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

About the Staff Product Manager, Personalization at Headspace: We are seeking a Staff Product Manager, Personalization to create a relevant product experience that is personalized to major audience segments, maximizing activation, retention, and LTV for specialized demographic audiences and accelerating efficient global market adoption. This role will be pivotal in ensuring Headspace products are culturally, linguistically, and functionally ready for global and demographic expansion, delivering deeply tailored, equitable experiences for all core user groups. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization capabilities for a diverse, global audience. What you will do: As a Staff Product Manager, Personalization, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Define and own the personalization strategy for all key segments, including both geographic and demographic., • Manage the Localization (L10N)/Internationalization (I18N) Platform, ensuring the foundational technology supports global readiness and expansion., • Collaborate with Design Research to spearhead efforts in investigating and prioritizing consumer expansion into new locales., • Implement and optimize Explicit/Implicit Language of Preference (LoP) logic to deliver the right experiences in the right language., • Drive Translation Quality Assurance processes to maintain high-quality, culturally sensitive product experiences worldwide., • Lead Feature Prioritization for New Locales/Specialized Segments, ensuring feature parity and compliance across all markets and user groups, • Partner closely with Core & Personalization Product, Engineering, Data Science, Content, and Legal teams to ensure the successful execution and adoption of the roadmap. What you will bring: Required Skills: • 6+ years of experience in Product Management with at least 2+ years of experience in consumer applications., • Proven track record of defining and launching successful products that scale globally and address diverse user segments., • Exceptional strategic thinking and analytical skills, capable of translating complex global and demographic requirements into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • Experience launching personalized content experiences for kids., • Deep understanding of L10N/I18N (Localization and Internationalization) platforms, workflows, and best practices., • Hands-on experience managing products focused on content delivery in multiple languages/locales., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About the Principal Product Manager, LLM Innovation at Headspace: We are seeking a Principal Product Manager, LLM Innovation to lead how Large Language Models (LLMs) are applied across Headspace to unlock new product capabilities, elevate member experiences, and drive business impact. Sitting at the intersection of product strategy, AI, and customer needs, this role owns the roadmap for LLM-driven innovation, guiding cross-functional teams to explore, validate, and scale generative AI solutions that support personalized care and engagement throughout the wellness journey. As the product leader in this space, you will translate emerging LLM opportunities into practical, user-centered products that align with business goals, accelerate responsible innovation, and position Headspace as a leader in applied generative AI within mental health and well-being. What you will do: • Define and own the vision, strategy, and roadmap for LLM-based product innovation across Headspace, • Identify, prototype, and validate high-impact generative AI use cases in partnership with engineering, research, and design, • Translate complex LLM capabilities into intuitive, valuable user experiences, • Drive cross-functional alignment across product, data science, design, go-to-market, and operations, • Establish scalable frameworks, best practices, and reusable systems for LLM integration, • Evaluate external tools, vendors, and partnerships to inform build vs. buy decisions, • Define success metrics and KPIs to ensure LLM initiatives deliver measurable user and business outcomes, • Serve as an internal thought leader and champion for responsible, forward-looking AI innovation What you will bring: Required Skills: • 10+ years in product management with at least 3+ years leading 10+ years of product management experience, including 3+ years leading AI or machine learning initiatives, • Strong technical fluency in Large Language Models (LLMS), generative AI, natural language processing, and AI-driven product development, • Proven ability to take emerging technologies from exploration to scalable product impact, • Strategic thinker with the ability to execute, balancing long-term vision with delivery, user-first mindset with a track record of translating technical capabilities into customer value, • Exceptional communication and cross-functional leadership skills, • Strong understanding of the generative AI landscape, including vendors, research trends, and regulatory considerations Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $205,200-$327,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Our software engineers at Epistemix show a clear passion for quality and love to bring software to life. You are energized by the idea of building something new and want to work on problems that matter. In order to do this job well, you must be a curious and eager problem solver with a hunger for building well-designed, high-quality solutions. You have a passion for great work and strive to produce simple solutions to complex problems. Knowing there are always multiple answers to a problem, you know how to engage in a constructive dialogue to find the best path forward. Epistemix helps organizations forecast outcomes and manage risk by modeling how people behave. Our platform consists of two core products: Populus, which provides access to realistic, high-resolution synthetic population data, and Polaris, which enables scenario planning through advanced data science and simulation. Together, they empower customers to evaluate the potential impact of strategies before deploying them in the real world. Organizations across healthcare, consumer industries, insurance, and government use Epistemix to reduce uncertainty, optimize decisions, and accelerate time to value. Whether estimating total addressable market, testing public health interventions, or forecasting behavior change, our tools help teams make confident decisions when pre-existing data may not exist. Leading up to our Series B financing, we are hiring key roles onto the team and entering an exciting phase of growth and innovation. Join us to combine cutting-edge technology with a purpose-driven mission to make the world a better place. As a Senior Back-End Software Engineer, you will be at the forefront of our product's evolution. Your key responsibilities will include: * Design, develop, and maintain clean, testable, and highly maintainable code, ensuring top-tier performance and reliability. * From initial requirements gathering to deployment and ongoing maintenance, take full ownership of the software development lifecycle, ensuring seamless delivery and operation. * Design, build, test and deploy a highly scalable and resilient system architecture that supports current needs and future growth. * Define the technical direction for engineering solutions, actively collaborating with internal teams to ensure technological advancements are perfectly aligned with the company's strategic goals. * Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent work experience * 7+ years of back-end software development experience,with a significant portion in a senior role. * Expert proficiency in Python, particularly with FastAPI. * Strong experience with TypeScript for backend development (Node.js/NestJS experience is a plus). * Deep hands-on experience with AWS cloud services, including but not limited to EC2, EKS, Lambda, S3, RDS, DynamoDB, SQS, SNS, CloudWatch, and IAM. * Proven experience designing, building, and operating microservices architectures. * Extensive experience with Kubernetes for container orchestration. * Expertise in Infrastructure as Code (IaC) using Terraform. * Hands-on experience with Atlantis for Terraform pull request automation. * Demonstrated experience or strong understanding of data science orchestration platforms, such as ___. * Solid understanding of relational and NoSQL databases, including advanced querying, optimization, and data modeling. * Experience with API design principles (RESTful, GraphQL) and security best practices (OAuth2, JWT). * Strong understanding of distributed systems concepts, asynchronous processing, and message queues. * Experience with CI/CD pipelines and tools (e.g., GitHub Actions, Jenkins). * Strong communication and interpersonal skills, with the ability to articulate complex technical concepts clearly. * Ability to work effectively in a fast-paced, agile environment. By joining Epistemix, you will become part of a collaborative and rapidly growing team that values curiosity and creativity. We are fully remote, with team members in the United States and Europe. Benefits include: * Equity & Incentives – Participation in our stock option program. * Flexible Time Off – Autonomy to manage your schedule and work-life balance. * Health, Welfare and 401(k) Programs – Eligibility for benefits (for U.S. employees). * Meaningful Impact – Apply your creative talents to revolutionize data-driven decision-making and make a real-world difference. This is a remote position open to applicants located in the United States. Candidates must possess the legal right to work in their intended work location, as we are currently unable to sponsor or transfer employment visas for any country, including the United States.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including Astra Zenica, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US (Remote) * Curriculum Roadmap Ownership • Interface with internal stakeholders across product, marketing, partnerships and customer-facing teams to map out customer curriculum needs, • Work with the community team to identify curriculum requests to be included in upcoming roadmap, • Manage the Training team’s curriculum roadmap including scoping and assigning the right SMEs to deliver curriculum assets following the curriculum development lifecycle (CDLC Curriculum Development Lifecycle Management • Mature the Training team’s CDLC by proposing, implementing and iterating on frameworks and templates that leverage the Training team’s agile workflow as well as other educational team processes (documentation, revenue enablement, L&D, Learning Operations) to increase curriculum resource quality and adoption., • Design delightful, accessible and consistent learning experiences that empower data practitioners by guiding and validating the initial curriculum design decisions as part of the CDLC., • Facilitate the curriculum development process by working with subject matter experts (SMEs) to leverage templates and guides that drive content maturity and impact., • Roll out curriculum updates and changes through structured communication across internal and external channels (Slack to ensure visibility to target customers, • Collaborate with learning operations to monitor learning curriculum effectiveness throughout its lifetime. Gather feedback on the course and make regular adjustments to existing courses., • 6+ years of experience in both curriculum development or instructional design and project management, • A technical background (such as analytics, math, data science or programming) at a level sufficient to quickly learn new topics in the data and analytics space and independently create course materials and code exercises, • Experience creating or delivering technical content live in-person and/or virtually, • Exceptional communication skills and someone who enjoys making complex, technical ideas feel simple and manageable, • The ability to thrive in a cross-functional environment especially working within and across remote, asynchronous teams, • The ability to operate in an ambiguous and fast-paced work environment, • Experience with product thinking through prior roles such a product or program management, • Experience collaborating with customer success teams supporting managed accounts, • Experience creating content in an LMS, such as Thought Industries, • Interview with a Talent Acquisition Partner, • Interview with Hiring Manager, • Take Home Task, • Team Interviews with close stakeholders and our VP of Customer Success, • Unlimited vacation time with a culture that actively encourages time off, • Pension Plan, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home office setup, • Learning and development, • Office space, • And more! We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. • The typical starting salary range for this role is:, • $108,000 - $130,500 USD, • The typical starting salary range for this role in the select locations listed is:, • $120,000 - $145,000 USD #LI-LC1 #LI-LC1 dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health. We care deeply about making a difference in people’s lives and hope you do too! Remote candidates must be physically located within the United States. * Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions * Experience working with Sales teams and Sales support organizations * Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge. * Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira). * Able to act as thought leader and subject matter expert for sales processes * Drive defining, estimating, and shaping technical approaches/solutions using best practices * Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components * Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation * Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business * Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades * Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience * Maintain and configure development and test instances for our internal sandboxes * Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders * 5+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions * 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience * 5+ years of experience in general technical development and support * Experience in working with Service Cloud, Design, develop, and implement complex custom solutions within Salesforce Service Cloud utilizing Apex, Lightning Web Components (LWC), and declarative tools (Flows) * Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud * Experience working with GTM teams and Sales team is essential. * Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred * Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely * Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs) * Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards * Deep familiarity with Salesforce security model * Master of problem identification, root cause analysis, and troubleshooting * Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users * Experience with Agile tools and methodologies * Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc. * Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant) * Proven track record of architecting and implementing practical AI use cases within the Salesforce ecosystem (e.g., Einstein Prediction Builder, Next Best Action, Copilot, or generative AI features). * Partner with business stakeholders to identify opportunities where AI and machine learning can optimize workflows and improve data-driven decision-making. $102,000 - $140,500 a yearAs a full-time Sr. Salesforce Developer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $102,000 to $140,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: -Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) -Lyra for Lyrians; coaching and therapy services -Equity in the company through discretionary restricted stock units -Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave -401K retirement benefits -Monthly tech allowance -We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health ___. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information ___. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact ___. For more information about how we use and retain your information, please see our ___."We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position Summary You will work on cross-functional teams to build scalable systems for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility. The Senior Software Engineer role will be responsible for developing end to end systems for one of Nava's major government partners. The objective is to modernize an existing legacy enterprise platform to improve its public facing processes, and experiences which will enable users to have more access to the programs and services that they need, in real-time, in a more user friendly and uncomplicated way. This individual will be involved in everything, from strategy, and planning through to post production testing, and support. \n • Lead a team of 6-8 engineers., • Working with fellow Nava engineers to design, review, and build well-crafted software., • Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems., • Working in an agile manner to efficiently ship new features that meet user needs., • Creating tools and processes to automate our development, testing, and production workflows., • Writing and reviewing technical documentation, performing code reviews., • Participating in an on-call rotation to support production systems and investigate issues when they occur., • Taking part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed. Required Skills: • Open to Fullstack engineers., • At least 7 years of experience working in an agile, multidisciplinary team environment, preferably designing and building medium to large-scale on AWS., • At least 3 years of experience managing and mentoring engineering teams., • At least 3 years of experience working with AWS., • Experience building large scale data services with FHIR/HL7 in healthcare., • Experience with a broad range of technologies including Angular (Typescript), Storybook, Apache server, Go, Java, Spring Boot, Python, OpenAPI,‬ Fargate, Lambda, Jenkins, Github Actions., • Experience with big data technologies such as Spark and Databricks., • Tenacity to dive into problems and iterate in working code., • Equal parts systems thinker and advocate for users., • Highly resourceful, reliable, and detail-oriented., • Ability to think strategically around trade-offs and short term vs. long term benefits., • An adaptive, empathetic, collaborative and positive mindset., • Excellent written and verbal communication skills, technical and otherwise. \n$135,900 - $153,000 a year\n Other requirements All roles at Nava require the following: Must be legally authorized to work in the United States. Must meet any other requirements for government contracts for which candidates are hired. Work authorization that doesn’t require visa sponsorship, now or in the future. May be subject to a government background check or security clearance, depending on the contract. Perks working with Nava Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs. Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge. Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO. Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus. Parental leave – Paid time off for new parents, plus weekly meals delivered to your home. Wellness program – Full platform offering physical, mental, & emotional health resources & support tools. Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program. Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest. 401(k) match – Nava matches 4% of your salary to support your retirement savings plan. Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities. Home office setup – Company laptop & setup assistance provided via Staples for remote work needs. Utility support – Monthly reimbursement to help offset eligible home office utility expenses. Learning opportunities – Internal training programs and resources to help grow your professional skills. Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access. Referral bonus – Get rewarded when you refer great people who join the Nava team. Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable. Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost. Supportive culture – A collaborative and remote-friendly team environment where people genuinely care. Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary Nava’s Software Engineer works with fellow Nava engineers to design, review, and build well-crafted software. The incumbent collaborates with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems, while working in an agile manner to efficiently deliver new features that meet user needs. The Software Engineer creates efficient tools and processes to automate Nava’s development, testing, and production workflows, routinely participating in an on-call rotation to support production systems and investigate issues when they occur. These responsibilities together support Nava’s culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work. \n What you'll do • Writing and implementing code, • Performing local testing to ensure acceptance criteria have been met, • Writing technical specifications (tech specs) to introduce new functionality or features to the codebase, • Receiving and applying feedback to the codebase before implementation, • Reviewing pull requests to identify needs prior to merging, • Providing feedback to teammates on pull requests for collaboration on proposed changes, • Implementing and testing updates for design systems such as web designIdentifying and proposing solutions to blockers encountered with the work, • Collaborating with internal and external engineers via engineering huddles, • Attending standup meetings to discuss project updates and status, • Participating in refinements to estimate level of difficulty for each ticket, • Participating in biweekly retrospectives (retros) to discuss sprint efficiencies or inefficiencies, • Participating in sprint demo meetings to demonstrate work completed or in progress, • Sharing expertise with others by providing feedback to designers, project managers, and other engineers to develop solutions and priorities, • Serving as a resource to peers on Nava’s culture and expectations, • Participating in Engineering critiques with other teams to provide and receive feedback on work performed, • Interfacing with clients to provide project updates and propose solutions Required skills • 6+ years experience developing software in a team environment, preferably building distributed systems, • Strong experience in the healthcare industry - you know FHIR very well, • Experience utilizing Smart on FHIR standards to build healthcare applications, • Current and/or prior experience developing API endpoints with Java and or Kotlin, • Open to Backend engineers or Full-Stack leaning Backend engineers, • Understanding of web and mobile user interface design best practices, • Tenacity to dive into problems and iterate in working code, • Equal parts systems thinker and advocate for users, • Highly resourceful, reliable, and detail-oriented, • Ability to think strategically around trade-offs and short term vs. long term benefits, • An adaptive, empathetic, collaborative and positive mindset, • Excellent written and verbal communication skills, technical and otherwise \n$120,600 - $153,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote - Boston Metro Area We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our strategic customer base throughout the Northeast region. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • 7+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, RSUs, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. #LI-Remote Sales Director OTE Range $300,000 - $380,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Thank you for considering Progyny! Progyny is looking for aContact Center Managerwho willberesponsible formanaging multiple supervisors, ensuring the achievement of service-level targets, operational efficiency, inventorymanagementand overall customer satisfaction. This role involves planning, team development, and performance management. What you'll do... * Manage the day-to-day operations of the contact center, ensuring that all memberimpactingprocesses and procedures areoptimized.This individual will beleading both Clinical and non-clinical team members * Develop and implement strategies to improve productivity, member satisfaction, and operational efficiency * Communicate a clear and consistent messageregardingdepartmental goals and company policies to produce desired results * Support training and development initiatives for all contact center agents * Analyze contact center data and generate reports for senior management on performance metrics * Work closely with other departments to enhance cross-functional processes and resolve customer-related issues * Drive continuous improvement initiatives within the contact center * Attend and serve as a liaison in Member Servicesimpactingmeetings and cross-functional collaborations About you... * 5+ years of contact center experience, including 3+ years in a leadership role. * Must hold a valid RN license,with Fertility or Labor and Delivery experience preferred * Proventrack recordof improving customer service performance and efficiency * Excellent communication and leadership skills * Proven problem-solving and analytical skills * Strong understanding of contact center technology, analytics, and metrics Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $90,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Contact Center Project Manageris responsible forplanning, coordinating, and executing initiatives thatimpactcontact center operations. This role ensures projects are delivered on time, within scope, and with a clear understanding of operational impact-while protecting service levels, efficiency, and employee experience. This role serves as thecentral intake and governance point for all contact center change initiatives. What you'll do... Project Intake & Governance • Manage centralized intake of all initiativesimpactingthe contact center., • Assess project requests for volume, staffing, AHT, and operational impact., • Develop detailed project plans including timelines, dependencies, risks, and deliverables., • Coordinate cross-functional partners including Operations, WFM, Enablement, IT, and Analytics., • Partner with Enablement to ensure training and communication plans are in place., • Ensure operational readiness prior to implementation., • Define success metrics for each initiative., • Track expected versus actual benefits and operational outcomes., • On-Time Project Delivery, • Scope & Timeline Adherence, • Accuracy of Impact Assessments, • BenefitRealization Rate, • Change Failure / Rework Rate About you... • Bachelor's degree or equivalent experiencerequiredin business,project management or similar, • 5+ years of project management experience, • Project Management CertificationstronglypreferredCAPM, PMPorPgMP, • Experience in contact center, operations, or service environments preferred, • Strong organizational, communication, and stakeholder management skills Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $110,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! The Workforce Real-Time Associate (RTA) plays a critical role within Progyny Operations, serving as the operational command center for the contact center. This roleis responsible formonitoringreal-time performance and taking immediate, data-driven actions to ensure service level agreements, response times, and operational efficiency targets are consistently met. The RTA partners closely with Workforce Planning, Operations Leadership, Supervisors, and Agents to proactively manage intraday staffing, mitigate performance risks, and respond to fluctuations in contact volume-all whilemaintainingan exceptional customer experience across all channels. Whatyou'lldo... * Monitor real-time contact center KPIs, including Service Level, ASA, AHT, Call Volume, Queue Depth, Occupancy, and Abandonment Rate * Track intraday performance across inbound, outbound, and digital channels * Analyze real-time trends toanticipateperformance risks and staffing needs throughout the shift * Execute intraday staffing adjustments to balance staffing capacity and service level performance * Reassign agents across queues or channels in response to volume fluctuations * Manage queue prioritization, skill configuration, and overflow routing strategies * Optimizestaffing coverage by managing auxiliary states and offline activities * Monitor agent schedule adherence in real time and investigate out-of-adherence behavior * Partner with supervisors to address adherence gaps and ensure schedule compliance * Communicate real-time staffing changes and workforce recommendations to leadership and frontline teams * Identifyoperational risks and escalate issues to leadership as they arise * Coordinate escalation processes during high-volume or critical operational events (e.g., Code Red scenarios) * Provide ongoing real-time updates to leadership and operations on queue health and service level performance * Produce intraday performance reports and operational summaries * Document intraday decisions, actions, and escalation events * Monitor forecasted versus actual volume and performance * Recommend short-term staffing strategies tomaintainor recover service levels * Partner with Workforce Planning to improve forecast accuracy and scheduling effectiveness About you... * 2+ years of experience in Workforce Management, Contact Center Operations, or Real-Time Analytics * Strong working knowledge of contact center KPIs (Service Level, ASA, AHT, Occupancy, Adherence, etc.) * Experience working in fast-paced, real-time operations environments * Strong analytical and problem-solving skills with the ability to make sound,timelydecisions * Excellent communication skills and the ability to collaborate across teams * Basicproficiencyin Microsoft Excel * Willingness to work Monday-Friday, 1:00 PM - 10:00 PM EST Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $26.44/hour - $28.84/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Director, a member of the Client Success leadership team, in the Progyny organization for our Labor (union and public sector) book of business. This position will be responsible for working with our labor groups and their consultants and brokers to maintain exemplary service and creating value, loyalty, satisfaction, and retention. This role also entails supporting the evolution of Progyny's labor market client success team while delivering on KPIs including client retention goals, advocacy goals, and driving revenue goals from upsells and expansions with existing labor market groups. What you'll do... • Establish, cultivate, and manage the plan-client relationship at multiple levels, serving as a healthcare consultant and trusted business advisor, • Build relationships with key plan-client stakeholders (e.g. fund administrators, trustees etc.), consultants, and brokers, recognizing the value each brings to plan, • Prepare, host and follow-up on quarterly business reviews and an annual planning session with the Board of Trustees, • Create and execute on the strategic retention and growth plan for each assigned group, • Must be able to seamlessly articulate Progyny's value to professionals, executives, strategic partners at both plan and channel partners; understand and articulate a data-driven financial model to support renewals, refine our quarterly and annual reports to best meet client needs, • Help resolve member abrasions that are escalated; work closely with other senior leaders to identify the root of the escalation and the best path to resolve About you ... • 10+ years of Taft Hartley experience successfully leading teams within healthcare, plan benefits or insurance industries, • Proven track record of working with senior-level executives for client relationship management and consultation within health care benefits segment, • Excellent listening, critical thinking, and problem-solving skills, • Excellent messaging, positioning and communication skills, • Project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal, • Strong business and financial acumen; strong problem-solving, judgment and analytic skills, • Prior success in a fast-growing organization or managing through transformational change Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $145,000 - $160,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Thank you for considering Progyny! We're seeking a strategic and hands-on Director of Lifecycle Marketing to drive member engagement from the moment someone starts enrollment through their ongoing use of the benefit. In this role, you'll own the campaigns and programs that convert interest into enrollment, guide new members through activation, and sustain engagement over time. You'll combine data, empathy, and creative storytelling to design multi-channel experiences that help members understand, trust, and use their benefit. This is an ideal role for a marketer who thrives in a B2B2C environment, enjoys blending performance rigor with emotional insight, and wants to make a real impact in healthcare. What you'll do... Drive conversion from interest to enrollment completion: * Develop and execute targeted retargeting and nurture campaigns that move members from starting enrollment to completion. * Partner with analytics and marketing operations to define conversion triggers and build automated journeys across email, SMS, and push. * Test and optimize messaging, timing, and creative to reduce drop-off and improve conversion rates across employer populations. Lead post-enrollment lifecycle strategy: * Own the member journey from enrollment confirmation through activation, engagement, and progression. * Develop multi-channel lifecycle programs (email, SMS, push) that educate members, drive first use, and sustain participation. * Segment audiences by personas, utilization, and engagement level to deliver personalized experiences that resonate. Analyze, optimize, and collaborate: * Define lifecycle KPIs-conversion, activation, engagement, repeat utilization-and report on campaign performance. * Partner closely with the product, legal, and analytics teams to align on messaging, triggers, and compliance requirements. * Use insights from member behavior and feedback to continuously refine content, creative, and targeting strategies. About you... * 8+ years of experience in lifecycle, CRM, or retention marketing, ideally within healthcare, benefits, or digital health. * Proven track record improving conversion and engagement metrics through data-driven, automated lifecycle campaigns. * Hands-on experience with lifecycle marketing tools (e.g., Braze, Iterable, HubSpot, Salesforce Marketing Cloud) and analytics platforms (e.g., Looker, Tableau, GA4). * Strong understanding of B2B2C marketing dynamics and compliance requirements (HIPAA, CAN-SPAM). * Excellent project management, collaboration, and communication skills. * Passion for helping people make informed, confident choices about their healthcare. Nice to have... * Experience building enrollment or conversion journeys in a regulated environment. * Familiarity with healthcare engagement funnels (benefit awareness enrollment appointment ongoing use). * Background in A/B testing, journey optimization, and behavioral marketing. * Copywriting or content experience translating complex health topics into clear, motivating messages. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $120,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We're seeking a strategic, execution-driven Senior Client Solutions Manager to lead post-launch client initiatives. This role is pivotal in ensuring seamless benefit change related implementations and client day-to-day operational excellence. You will work in close partnership with the client's Progyny Client Success Manager, internal stakeholders, and external partners to drive outcomes and elevate the client experience. What you'll do... * Client Operational Ownership & Strategic Partnership * Serve as the primary post-launch lead for clients, ensuring continuity and alignment across client onboarding, client success, revenue cycle management and member services. * Demonstrate thought leadership and initiative by driving best practices, influencing client benefit change implementation strategy, and proactively solving complex challenges. * Guide benefit change implementations and strategic initiatives from kickoff through completion. * Build trust with client stakeholders through consultative guidance and transparent communication. Champion client needs internally, advocate for continuous improvement, and foster long-term partnerships that drive client satisfaction and retention * Project & Stakeholder Management * Lead cross-functional projects involving product, engineering, revenue cycle management, and member service teams. * Proactively identify risks, document in Progyny's tools and systems, and communicate mitigation plans to leadership. * Manage timelines for eligibility file delivery and issue resolution, client-driven initiatives and benefit setup audits. * Operational Excellence & Process Optimization * Develop deep expertise in Progyny's benefit products, implementation workflows, and operational guardrails. * Recommend scalable solutions based on client feedback and internal learnings. * Communication & Reporting * Maintain real-time reporting on client status, risks, and escalations. * Facilitate internal and external meetings, ensuring clarity of roles, deliverables, and next steps. * Support documentation and knowledge sharing across the client onboarding, solutions, and success teams. About you... * 5+ years in client-facing implementation or client success roles, preferably in healthcare or employee benefits * Proven success managing complex, multi-stakeholder projects with minimal oversight. * Exceptional written and verbal communication skills; able to tailor messaging to diverse audiences. * Strong consultative mindset with a passion for solving problems and driving outcomes. * Experience with tools like Salesforce, JIRA, and Microsoft 365; familiarity with eligibility files and carrier/vendor integrations is a plus. * Bachelor's degree or equivalent work experience required; PMP or similar certification preferred. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! Progyny [NASDAQ: PGNY]is a leading healthcare companyandis reshaping family building by providinginnovative fertility benefits to millions of people.We are hiringaBusiness Analystto jointhe Medical Economics and Analyticsteam in New York City. Our team is at the forefront of key strategic initiatives of the nation's leading fertility benefits management company. In this role, you'll advise on strategic initiatives by conducting data analysis, collaborating cross-functionally, and presenting to various internal stakeholders, including senior leadership. You will learn thenuancesof fertility, dive into the complex world of healthcare analytics and contribute to meaningfulchanges in the way we support our members and clients. What you'lldo... * Become a subject matter expert (SME) in all data related to our members, users, clients and clinics, including scheduled appointments, member interactions, treatment outcomes, contracted rates and member claims * Develop mastery in Excel, SQL and PowerBI to support analysis and operations of your stakeholder's key initiatives * Create dashboards and regular reporting to track project impact on KPIs; celebrate successes and identify & address failures * Identify opportunities for product, operational, or strategic improvements and communicate ideas to leadership * Drive cross departmental collaboration by creating operational project plans and managing stakeholders across teams including any of the following: Member and Provider Services, Product, Marketing, Data Engineering, Client Success and Network Management teams * Support in the presentation of insights to key stakeholders (including VPs, C-suite and external physicians and data teams from Progyny's vast network of partners) About you... * 1-3years of relevant experience, preferably at a top-tier consulting firm or healthcare company * Bachelor's degree required * Enjoys analyzing large sets of data (30M+ rows) * Proficiency in Excel required * Proficiency in SQL required * Prior experience with data visualization tools (e.g. Power BI, Cognos, Tableau, Looker) preferred * Organized and methodicalwithstrong attention to detail * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Ability to work autonomously with minimal direction on multiple endeavors at once * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $70,000 - $90,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking a Graduate Student Intern to support the Talent Acquisition (TA) team in building a comprehensive, data-driven analytics foundation. This role will focus on designing and developing a centralized TA metrics dashboard and generating actionable insights to improve hiring outcomes, increase efficiency, and enable faster, higher-quality hiring decisions. This is a high-impact, project-based internship ideal for a candidate interested in applying analytics and AI to real-world Talent Acquisition challenges. What you will do... TA Dashboard Development • Partner with the Director of Talent Acquisition and Talent Intelligence Associate to design and build a centralized TA dashboard, • Assess current data sources (e.g., ATS, spreadsheets) andidentifygaps, • Define key metrics and KPIs aligned to TA and business goals, • Build dashboards tracking pipeline health, time-to-fill, time-in-stage, conversion rates, source effectiveness, diversity metrics, and recruiter productivity, • Ensure data accuracy, consistency, and integrity, • Iterate on dashboard design based on stakeholder feedback Data Analysis & Insights • Conduct funnel analysis toidentifybottlenecks in the hiring process, • Analyze recruiter productivity and capacity, • Identifytrends and patterns to improve hiring outcomes, • Translate data into clear, actionable insights and recommendations AI & Advanced Analytics • Leverage AI tools and techniques to enhance data analysis and insight generation, • Develop predictive or forward-looking analyses (e.g., time-to-fill forecasts, pipeline conversion estimates), • Identifypatterns and trends in recruiting data using AI-assisted methods, • Explore opportunities to use AI to improve sourcing strategies, job descriptions, and candidate engagement, • Generate automated or semi-automated summaries of key insights for stakeholders Stakeholder Collaboration • Partner with TA leadership to understand reporting needs and priorities, • Present findings and insights to stakeholders in a clear and compelling way, • Incorporate feedback to continuously improve reporting and dashboards About you... • Currently pursuing a graduate degree (e.g., MBA, MS in Analytics, Data Science, HR, or related field), • Strong analytical and problem-solving skills, • Experience with data visualization tools (e.g., Tableau, Looker, Power BI, or similar), • Proficiencyin Excel or Google Sheets; SQL or data querying experience, • Experience building dashboards or analytics projects from scratch, • Familiarity or interest in AI tools and applications in analytics, • Ability to translate data into insights and business recommendations, • Strong communicationand presentation skills, • Interest in Talent Acquisition, HR analytics, or people analytics, • Experience working with recruiting or HR data, preferred, • Exposure to ATS platforms (e.g., Greenhouse, Lever, Ashby), preferred *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! The Member Experience Intern will support Progyny's Experience team by helping create clear, insightful summaries of real member journeys. These summaries play an essential role in understanding how members navigate their fertility and family-building benefits, where theyencounterfriction, and how Progyny can continue improving support across clinical, digital, and service touchpoints. Progyny [NASDAQ: PGNY] is a leading healthcare company reshaping family building by providing innovative fertility benefits to millions of people. Progyny has refined a differentiated approach to plan design, network development, and member experience that enables members to achieve more favorable outcomes than national averages along key fertility metrics. Progyny's internship program begins June 2nd, 2026 and culminates in a presentation to senior leadership. What you'll do... * Lead and collaborate cross functionally across all departments to support Progyny's growth initiatives in conjunction with requirements from leadership * Develop data and analytics models that elevate the Voice of Customer across variable feedback channels including surveys, call center data, and digital data. * Organize interview opportunities with internal and external partners to validate Voice of Customer assumptions and support data model architecture. * Assist in the project management of our Voice of Customer program development including new vendor partner integrations. * Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. * Experience opportunities to use your skills in impactful projects, meetings and presentations to senior leadership. * Constantly be challenged to generate net new solutions to solve member or client problems. About you... * Must be enrolled in a graduate program * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables * Organized and methodical with strong attention to detail * Comfortable collaborating with and presenting to executives * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Prefers to work independently with clear initial guidance/requests leveraging cross-functional resources and teams * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position Are you passionate about delivering high-quality, compassionate care-and ready to do it from the comfort of your home? Join Teladoc Health, a pioneer in virtual healthcare, as a full-time, General Medicine Nurse Practitioner (NP), where you'll be on the front lines of accessible, patient-first care. We're seeking experienced, independently licensed NPs who are energized by innovation, technology, and the opportunity to transform the way care is delivered. You'll provide personalized medical care to patients across the country, while collaborating with a supportive and dynamic clinical team. This is a weekend only option which consists of Friday, Saturday and Sunday 12 hour shifts per day. This position supports hiring 100% remote within the U.S. Essential Duties and Responsibilities * Conduct thorough virtual assessments and diagnose common acute conditions. * Develop individualized treatment plans and prescribe medications. * Educate patients on preventive care, wellness, and treatment adherence. * Document visits efficiently in our intuitive electronic health record system. * Collaborate with cross-functional care teams to ensure comprehensive care delivery. * Participate in clinical improvement initiatives that shape the future of virtual care. Required Qualifications: * Advanced Practice Registered Nurse with either a Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP) * 5+ years of clinical experience as a Nurse Practitioner. * Must hold four active state license with full practice and prescriptive authority, including at least one in New York, Virginia, Maryland, Arizona, Illinois, Nevada, Colorado, Washington or Florida prior to interview. * Must be willing to obtain additional licenses in the future * Must be nationally NP board certified: FNP-BC or FNP-C * Experience providing care across the lifespan, starting from infancy (age 0 and up) as a NP. * Must have a minimum of 1 year experience working in an Urgent Care or Emergency Room (ER) setting. * Previous Telehealth experience preferred. * Must not be excluded from participating in any state or federal healthcare programs. * Must have a clean professional record with no board disciplinary actions. * Strong clinical decision-making skills and confidence in practicing independently. * Tech-savvy and adaptable to telehealth platforms and evolving virtual care protocols. * Passion for creating meaningful patient relationships in a digital environment Our Commitment to You * 100% remote position - practice from any of the 50 U.S. states * Be part of a mission-driven organization changing healthcare for the better. * No need to source your own patients - we take care of scheduling and support. * Work alongside a team of experienced clinicians, care navigators, and medical directors. * Focus on clinical care - we handle the admin. * Access to cutting-edge virtual tools and ongoing professional development. * Great benefits including CME Credits, Malpractice Coverage and additional Licensure Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. The base salary for this position is $100,000. In addition to a base salary, this position is eligible for productivity pay as well as a performance bonus and benefits (subject to eligibility requirements) listed here: ______. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health maintains an open application for Nurse Practitioner roles due to ongoing hiring needs, as multiple identical positions are filled on a continuous basis throughout the year. #THMG You will accrue 8 hours of PTO per semi-monthly pay period. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

Thank you for considering Progyny! As a Client Success Manager, you'll play a crucial role in building and maintaining strong relationships with Progyny's growing sector of mid-market employer clients. In the role, you'll manage client accounts, provide on-going relationship support, and lead opportunities for growth and upsells. This role will be supporting the Northeast territory. What you'll do... * Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions * Build relationships with consultants and brokers, recognizing the value they bring to our clients * Successfully manage upsells of new product lines and renewals of current clients * Effectively plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals * Deliver regular reporting to customer including plan performance and service results * Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer * Develop a strategic plan for a mid-market size book of business to efficiently meet role objectives About you... * 3-5 years of experience in Client Success, Account Management, or relationship management, ideally within the employer benefits or insurance industries * Proven track record of working with mid-sized employers for client relationship management and consultation within health care benefits segment * Excellent negotiation, collaboration, and listening skills * Excellent messaging, positioning and presentation of information for client impact * Strong project management skills * Strong business and financial acumen * Ability to work under pressure and prioritize responsibilities * Prior success in a fast-growing organization * Resides in the Northeast region of the US Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $105,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Thank you for considering Progyny! Progyny is seeking an experienced Senior Director of Healthcare Complianceto oversee and manage our growing healthcare regulatory and compliance needs as we continue to grow. This role will ensure compliance with state and federal healthcare regulations as well as all regulatory reporting requirements for the licenses we hold across multiple jurisdictions. It is key to be able to develop and maintain strong relationships with key regulatory bodies. The Senior Director will also manage a small team and provide leadership to ensure our compliance program meets the highest standards. What you'll do... * Develop, implement, and oversee the healthcare compliance program to ensure adherence to state and federal regulations and state licensing requirements. * Oversee a team to manage and maintain all healthcare related licenses, ensuring timely renewals and compliance with reporting requirements in each applicable state. * Monitor evolving regulatory changes and provide strategic guidance to leadership on their impact and required actions. * Build and maintain strong relationships with regulators, acting as the primary point of contact for compliance-related matters. * Lead audits, regulatory reviews, and assessments, ensuring timely preparation and resolution of any findings. * Collaborate with internal departments, including legal, operations, and product teams, to ensure alignment with compliance requirements and corporate goals. * Provide leadership and mentorship to direct reports, fostering professional growth and ensuring the team's effectiveness. * Create and maintain policies, procedures, and training programs to ensure company-wide compliance awareness. * Partner with leadership to establish proactive strategies for managing compliance needs and driving operational excellence. About you... * Bachelor's degree in Business Administration, Healthcare Administration, or a related field; advanced degree (e.g., JD, MBA, or MPH) preferred. * Minimum of 8-10 years of experience in compliance or regulatory affairs within the insurance or healthcare industries, with expertise in state-specific regulations. * Strong understanding of licensing processes and regulatory requirements for health insurance providers. * Proven track record of building and managing relationships with regulatory agencies and navigating complex regulatory environments. * Experience managing and mentoring teams, with strong leadership and decision-making skills. * Exceptional organizational, analytical, and problem-solving abilities, with a detail-oriented approach to compliance management. * Excellent verbal and written communication skills, with the ability to convey complex regulatory concepts clearly to diverse stakeholders. Application process... If you are a compliance leader with a passion for navigating complex regulatory landscapes and contributing to meaningful change in healthcare, we encourage you to apply. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Thank you for considering Progyny! The Claims Analyst is responsible for researching, analyzing, and resolving complex claim-related inquiries from internal teams and external partners, including providers and ancillary laboratories. This role manages claim adjustments, reprocessing requests, denial investigations, and claim status inquiries to ensure accurate and timely resolution. This position supports efficient claims operations by ensuring accuracy in data review, identifying root causes of claim issues, and collaborating cross-functionally to resolve escalated concerns. The ideal candidate demonstrates strong attention to detail, the ability to manage multiple priorities, and a proactive, customer-focused approach in a fast-paced environment. What you'll do... * Maintain expertise in processing requirements, benefit structures, and reimbursement guidelines across assigned health plans. * Manage and resolve accounts receivable (AR) for assigned providers and ancillary labs by reviewing and addressing items on open AR reports. * Lead regular calls with providers and partners to address claim inquiries, including claim status, denial reasons, reprocessing requests, and authorization issues. * Review and follow up on unadjudicated claims, proactively contacting providers to obtain missing information or resolve processing barriers. * Monitor and respond to inquiries through the dedicated claims email inbox, ensuring timely investigation and resolution. * Maintain accurate provider and reimbursement of information in internal systems, ensuring data integrity and compliance with plan requirements. * Act as a liaison between Provider Services, Member Services, and internal teams for escalated claim issues and complex provider inquiries. * Review and validate our claims processor's weekly reports to ensure claims are adjudicated according to guidelines and plan requirements. * Collaborate with Provider Account Managers, Provider Relations, Progyny Care Advocates and the Contracting Team to resolve escalated claims issues and enhance the provider experience. * Provide ongoing case management for assigned providers and ancillary labs, tracking and resolving outstanding claim issues. * Identify recurring claim processing issues and partner with internal teams to recommend process improvements, preventing future delays or denials. About you... * 3-5+ years of experience in healthcare claims, provider billing, or revenue cycle operations, including researching claim status, resolving denials, and managing adjustments or reprocessing. * Experience in a healthcare environment required; fertility industry experience strongly preferred. * Knowledge of insurance carriers, reimbursement processes, medical billing practices, and CPT/HCPCS/ICD-10 codes. * Proficient in Microsoft Excel, Outlook, and case management or CRM platforms (Salesforce preferred). * Ability to manage multiple priorities, navigate varying insurance products and benefit structures, and work in a fast-paced, data-driven environment. * Excellent communication and interpersonal skills, including managing complex provider conversations professionally. * Strong organizational, analytical, and problem-solving skills, with a focus on accuracy and quality. * Adaptable, proactive, and able to work independently while collaborating cross-functionally and escalating issues appropriately. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Director of Product Management will lead the strategy, roadmap, and executionofProgyny's internal call center service tools that empower care advocates, coaches, and service teams to deliver exceptional member support. This role will manage a team of Product Managers and Product Designers focused on improving the systems, workflows, and experiences that enable high-quality, efficient, and empathetic service interactions. This leader will sit at the intersection of technology, operations, and member experience, ensuring that internal service tools not only drive operational excellence, but also align closely with themember app and portal product teamto create a seamless, connected end-to-end member journey across digital and human touchpoints. We are looking for a strong people leader and strategic product thinker with a passion for customer-centered design, operational workflow optimization, and research-informed decision making. The ideal candidate brings a metrics-first mindset, a deep curiosity for how service experiences are delivered, anda track recordof translating user needs, business goals, and process complexity into scalable product solutions. Whatyou'lldo... • Lead, coach, and develop a team ofProduct Managers and Product Designersfocused on the internal tools and workflows that support call center and service operations., • Own the product strategy and roadmap for internal call center service tooling, including platforms, workflows, and capabilities that enable care advocates and coaches to effectively support members., • Partner closely with themember app/portal product teamtoensure internal service experiences and member-facing digital experiences are tightly aligned, creating a cohesive and consistent member journey across channels., • Drive a holistic product vision that connects member needs, operational workflows, business priorities, and technology investments., • Guideproduct research, discovery, planning, and lifecycle management efforts toidentifyfriction points, uncover opportunities, and prioritize solutions that improve both service delivery and member outcomes., • Develop compelling workflow maps, journey maps, and user scenarios that articulate the experience of both internal users and members, backed by strong quantitative and qualitative insights., • Lead efforts to understand and improve how members move between self-service digital experiences and human support channels, ensuring handoffs are seamless, contextual, and effective., • Partner cross-functionally with stakeholders across operations, member services, care teams, engineering, design, analytics, compliance, and member experience leadership to define product requirements and deliver impactful solutions., • Build strong relationships with stakeholders and internal customers to support ongoing discovery, feedback loops, adoption, and continuous improvement of service tools., • Monitor business, technology, and service trends to inform strategy and proactivelyidentifyopportunities to modernize tooling, close capability gaps, and improve team effectiveness., • Balance strategic transformation initiatives with tactical enhancements that improve day-to-day workflows, productivity, and quality of service., • Define,monitor, and analyze product and operational metrics that measure tool effectiveness, user satisfaction, efficiency, and business impact., • Championa test-and-learn approach by forming hypotheses,validatingsolutions through experimentation, and iterating based on measurable outcomes and user feedback., • Collaborate closely with engineering and design partners to translate product strategy into actionable roadmaps and high-quality execution., • Support operational excellence by ensuring service tools are scalable, intuitive, and aligned to evolving business and member needs., • Helpdeterminethe internal and external resources, capabilities, and delivery needsrequiredto execute against the roadmap successfully. About you... • Demonstrated success aligning internal tools with customer-facing product experiences to create seamless end-to-end journeys., • Experience using both quantitative and qualitative research toidentifyopportunities,validatehypotheses, and inform product direction., • Strong understanding of journey mapping, service design, workflow design, and systems/process thinking., • Experience managing backlogs and making thoughtful tradeoffs between strategic priorities and tactical business needs., • Comfort leading structured discovery and ideation efforts that turn ambiguity into clear plans and actionable roadmaps., • Familiarity with business and systems analysis, process modeling techniques, and service workflow optimization., • Experience defining success metrics and using data to assess product effectiveness, operational impact, and user outcomes., • Ability to synthesize insights and communicate clearly to executive stakeholders through strong storytelling, artifacts, and data-informed recommendations., • Knowledge of healthcare, healthcare navigation, care delivery models, or regulated environments is strongly preferred., • A passion for improving both member experiences and the internal systems that make those experiences possible. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit . Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $165,000 - $195,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to . #LI-BG1

QuoteWell is building a modern commercial insurance brokerage by combining technology with deep domain expertise. A key part of our vision is an AI assistant powered by emerging LLM techniques that helps brokers anticipate and automate tasks, making their workflows faster, smarter, and more intuitive. We’re looking for an experienced engineer who wants to shape not just our technology, but also our product direction and business outcomes. * Build impactful products: Own and deliver features in our all-TypeScript stack (React + Node). * Shape product direction: Partner with Product, Design, and Data to define problems, break them down into incremental solutions, and validate with users. * Leverage AI in practice: Deliver innovative AI-driven agentic solutions for our insurance experts, designed for a future MCP-driven world. * Model complex data: Represent insurance data and relationships in intuitive, user-friendly tools that improve decision-making. * Collaborate and grow: Work in a remote-first, flexible, and accountable engineering culture while learning from teammates (and maybe a bit about insurance too). * Technical depth: Strong experience with TypeScript, React, and Node (or a very similar stack), and a history of shipping production code. * Product impact: A track record of influencing product and business direction through engineering insights. * AI curiosity: Familiarity with or interest in applied AI/LLM techniques and how they can power real products. * Collaborative skills: Ability to work across the full product lifecycle—specifying features, testing, iterating, and validating with users. * Generalist mindset: Willingness to learn new technologies and adapt to what the business needs most. * Flexibility to connect in person: Willingness to travel occasionally to Austin or team offsites. Location: Austin, TX or Hybrid Remote. Our primary hub is located in Austin, TX, and we have remote employees across the United States. We offer flexible co-working arrangements in locations with multiple engineers. What we offer our full-time employees * Competitive salaries + equity in the company * Medical, Dental, and Vision healthcare benefits + FSA and HSA options * Flexible vacation policy to recharge and live life * Paid membership to One Medical for employees, spouses / domestic partners, and dependents * Company-sponsored 401K plan (Roth & Traditional) * Paid parental leave, generous family forming benefits and up to $5,000 of reimbursements through Carrot * Up to $1,000 in home office reimbursements to build a productive space to work remotely * An opportunity to work on solutions that are redefining the future of commercial insurance * A culture driven by a focus on impact, a shared growth mindset, empowered individuals, and integrity

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing - enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. Location: HQ - New York City - Remote. We’re looking for a Founding Full-Stack Engineer to lead our AI-powered full stack from architecture to launch. You’ll work side-by-side with our co-founders to build the systems and AI infrastructure that power our platform – from therapist tooling to care navigation copilots. This is a ground-floor opportunity to design and launch an AI-first product from scratch at a startup with extreme PMF. You’ll own major technical decisions, shape our engineering culture, and bring bold ideas to life – fast. If you’re eager to move with speed and autonomy, and want your code to drive meaningful, measurable impact at scale, we’d love to meet you. * Build our V1 clinical operations layer: Design and ship core systems across our patient experience, therapist workflows, and EHR – from first line of code to production-ready tools. * Lead AI innovation: Build and scale AI-native features including speech-to-text triage, care navigation copilots, auto-summarized progress notes, intelligent intake, and real-time voice agents that speak with families * Set the technical bar and grow the engineering team: Own architecture and major technical decisions while rolling up your sleeves to code, review, and ship. Mentor and inspire teammates, shaping a culture of speed, excellence, and impact. * Move at the speed of light: Collaborate directly with clinicians, designers, and founders to ship, iterate, and improve in real-time – with no bureaucratic drag * You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team win. * You have 4+ years of experience. You’ve contributed meaningfully to engineering teams in fast-paced, high-ownership settings – ideally at startups or in founder-facing roles. * You’re fluent across the stack. You move confidently between backend and frontend systems and can architect elegant, scalable solutions end-to-end. * You’re a mission-driven leader. You care deeply about solving the mental health crisis for older adults and want your work to have life-changing impact. You lead with empathy, set a high bar for excellence, and inspire those around you to move fast with purpose.

AIR is currently seeking a Junior Programmer with experience in Medicaid administrative data. This Junior Medicaid Programmer supports research projects by querying large claims databases, building and documenting analytic datasets, producing clear analytic outputs, applying quantitative methods, assisting with study design and project administration, contributing to technical documentation, and ensuring the quality and consistency of all work products. This position will report to AIR's Healthcare Innovations Team, which supports high-quality implementation and produces rigorous evidence on the effectiveness of new approaches to care and payment—translating findings into actionable insights for policymakers, payers, providers, and patients. This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s ___. This does not include U.S. territories. About AIR: Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all. Responsibilities: The responsibilities for the position include: • Query large databases including Medicare, Medicaid and commercial payer claims data., • Construct and document analytic data files., • Create customized and presentation-quality reports from data analysis results., • Apply quantitative methods and techniques to manage and analyze research data., • Participate in the design of research studies., • Manage administrative aspects of projects., • Support the preparation of technical procedures and reports., • Review work products to ensure quality and consistency of content. Qualifications: Education, Knowledge, and Experience: • Bachelor's degree in Data Analytics, Mathematics, or related quantitative analytics field with a minimum of 2 years quantitative research experience in health policy or a related field, or a Masters degree in quantitative analytics field, health policy, public policy, or public health., • 2 years of experience in SQL/Python/Linux., • Experience processing and analyzing Medicare, Medicaid, or other commercial claims data., • Knowledge of data analysis and data management techniques., • Experience with Snowflake and Data bricks preferred, but not . Skills: • Quantitative and qualitative research skills., • Strong communication and organizational skills., • Ability to learn quickly, take direction, and work independently., • Ability to take collaborative and consultative approaches to resolve issues., • Creative, professional, and able to take initiative., • Ability to collaborate effectively in a virtual work environment. Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements. American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at call 202.403.5000. Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example is correct and is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out . If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams. #LI-AS1 #LI-REMOTE ___ is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States. Anticipated Annual Salary Range $83,700 - $111,600 USD

Location: Remote Type: Full-time We are seeking a Senior Software Engineer with strong, production-level experience in Python. You will design, develop, and maintain backend applications, services, and systems. This role involves close collaboration with product stakeholders, supporting internal teams, and engaging with customers to deliver well-structured, well-documented solutions that align with our mission and product goals. • Design, implement, and maintain core services, APIs, and data workflows., • Engage with internal and external stakeholders to understand product needs., • Leverage product insights to guide architectural decisions., • Create and maintain diagrams, documentation, and whiteboarding artifacts., • Maintain and monitor infrastructure using Infrastructure-as-Code (IaC) workflows., • Apply security best practices, ensure comprehensive testing, and implement observability with tools like Datadog., • Conduct detail-oriented code reviews focused on correctness, maintainability, and quality., • Mentor junior engineers and set high standards for code quality and documentation., • Proficiency in Python with proven production experience., • Solid understanding of backend services, APIs, and modern web architecture., • Familiarity with diagramming/documentation tools such as Lucid., • Strong communication skills and ability to collaborate with both internal and external stakeholders., • Track record of delivering high-quality software in a fast-paced environment., • 3+ years of Software Engineer experience, • Experience or interest in Go., • Exposure to data processing or ML/AI workflows., • Knowledge of CI/CD pipelines, Docker, and Kubernetes., • Languages & Frameworks: Python, • Infrastructure & Orchestration: Kubernetes, Docker, AWS, • Data Storage: PostgreSQL, AWS S3, AWS NoSQL solutions (e.g., DynamoDB), • Workflow & Pipelines: Temporal for workflow and pipeline orchestration, • Observability & Tooling: Datadog, Lucid, • Build industry-leading products that have a meaningful impact., • Collaborate with talented, mission-driven teammates., • Benefit from a competitive package including excellent healthcare and a 401k. Compensation: $150,000 to $175,000 annually, based on skills, experience, licensure, and certifications. All applicants must have legal authorization to work in the United States now and in the future without sponsorship. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. All applicants are required to reside within the continental United States. Carta Healthcare is dedicated to building a diverse and inclusive company because we serve health systems across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found and strongly believe that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. #LI-Remote #BI-Remote

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a software vendor management platform and benchmarking service launched by YipitData. We’ve experienced explosive growth by re-defining the business model for this category. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Software and AI benchmarks across more than 10,000 vendors to help negotiate better rates across vendors, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Outsourced Finance partnerships are becoming a critical part of our go-to-market strategy. We are seeking a Channel Sales Manager to own and grow our strategic relationships with outsourced finance partners and drive revenue through these partnership channels. About The Role: In this role, you’ll have a unique opportunity to help scale the Outsourced Finance partner motion. You will act as the central point of contact for our finance partner ecosystem and play a key role in driving both partner engagement and sales outcomes. Your goal is to build and manage relationships that drive consistent partner-sourced opportunities, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Channel Sales Manager, You Will: • Serve as the primary relationship manager for an initial portfolio of ~5 outsourced finance partner companies that we expect to grow to 10-20 over the coming months, • Build strong communication channels with partners, ensuring alignment on priorities, objectives, and performance expectations., • Help grow the channel through targeted business development via referrals and cold outreach, • Own customer targets tied to partner-sourced opportunities, including forecasting, pipeline tracking, and achievement of monthly/annual goals., • Help define the playbook to scale this motion across many possible partners., • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows., • Collaborate closely with internal teams (Sales, Marketing, Customer Success) to enable partners with the tools, training, and information needed to succeed., • Monitor partner performance, report key metrics, and implement initiatives that improve outcomes for both partners and the company., • Act as an advocate for partners internally, ensuring feedback loops for continuous improvement. You Are Likely To Succeed If: • Enjoy scaling new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Results-oriented with proven success in meeting sales targets through indirect channels., • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Are proactive, self-directed, and take ownership without waiting for permission, • Have 3-5 years of experience in partner/channel sales, alliances, or business development roles in a tech or services business. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Thank you for considering Progyny! We're hiring a Solutions Analyst to be the operational lead for our external eligibility and enrollment vendor integration. You'll be the daytoday point of contact for the vendor, own file/data workflows from intake to resolution, and stand up scalable processes for exception handling, reconciliations, and change requests. You'll help build and manage new workflows to support peak enrollment and ongoing operations. This is a handson, detailoriented role for someone who loves connecting business needs to technical systems, diving into files, finding root causes fast, and getting crossfunctional partners (internal and external) aligned on a clear fix. What you'll do... * Systems & Vendor Integration: * Serve as the primary operational POC to our enrollment/eligibility vendor-triage issues, drive SLAs, and maintain clean communication loops. * Lead daytoday file exchange operations: monitor inbound/outbound files, validate formats, track acknowledgements, and ensure data integrity across platforms. * Analysis, Exceptions & Reconciliations * Review and analyze enrollment eligibility data (e.g., JSON/CSV flat files); perform rootcause analysis on exceptions and data mismatches. * File, track, and resolve issues in vendor and internal ticketing systems; document resolution paths and preventative measures. * Run manual enrollment keying when needed and manage manual term and premium/billing reconciliations between systems. * Process, Documentation & Testing * Author playbooks, SOPs, and other resources for exceptions, reconciliations, and goforward maintenance. * Stakeholder & Change Management * Partner with Product, Engineering/IT, Finance/Billing and Client Solutions on group profile updates, new implementations, and change requests. About you... * Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Data Analytics, or a related field. * 3-5 years in insurance or benefits operations, systems/business analysis, or vendor integrations with direct experience in eligibility and enrollment to billing data flows. * Handson experience with data files, integrations and error handling. * Demonstrated rootcause analysis skills and an ability to translate technical findings into clear action plans for nontechnical stakeholders. * Strong Excel (lookups, pivots), comfort with large datasets; familiarity with SQL for adhoc validation is a plus. Salesforce knowledge preferred. * Proven stakeholder management with external vendors and crossfunctional teams; calm under pressure, excellent written and verbal communication. * Process mindset: can document workflows, design controls, and drive continuous improvement. * Self-starter who takes initiative, works independently, and thrives in a fast-paced, constantly changing environment * Able to work a hybrid schedule of 3 days/week in our NYC office Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $95,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred. You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience. What you'll do... * Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations * Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies * Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning * Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers * Partner with business stakeholders to translate operational needs into technical solutions * Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance * Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations * Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools) * Maintain documentation of system configurations, processes, and best practices * Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem * Provide ad hoc support and training to internal teams as needed About you... * Bachelor's degree or equivalent professional experience required * 4+ years of experience administering contact center telephony platforms (CCaaS environments) * Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred) * Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred. * Familiarity with workforce management platforms (e.g., Verint) preferred * Experience integrating telephony systems with CRM platforms such as Salesforce preferred * Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred * Strong analytical skills with the ability to interpret performance data and translate insights into system improvements * Proficiency in Excel and other business tools (Word, PowerPoint, etc.) * Excellent problem-solving, communication, and stakeholder management skills * Ability to operate independently in a fast-paced, cross-functional environment Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $73,000 - $88,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Manager of Housing Taskforce, the Housing Taskforce Care Manager provides critical support to members experiencing homelessness to optimize their health care and delivery of care experience with expected cost savings due to improved quality of care. They also support those formerly homeless members who are transitioning to permanent housing. This is accomplished through holistic, focused engagement and understanding of the members physical, behavioral, and social needs; environment; providers; support system; and resources/services available to them. The Housing Taskforce Care Manager is a creative, efficient, and resourceful problem-solver as part of a dynamic team through telephonic outreach, as well as in field work in members homes, facilities, provider offices. The Housing Taskforce Care Manager serves as a members advocate and accompanies the member throughout their care journey, assisting with medical and behavioral health stabilization, so that members can maintain or improve their day-to-day functioning. This is a hands-on, intensive position that is a hybrid remote/office/field position, that will require some field-based work, and travel within the MetroPlusHealth service area. The Housing Taskforce Care Manager will sometimes be needed to physically meet the members where they are to gain a deeper understanding of their situation and needs. 9:00 AM-5:00PM * Assess and address members problems and needs: clinical, psychosocial, financial, environmental * Provide services to members of varying age, clinical scenario, culture, financial means, social support, and motivation * Engage members in a collaborative relationship, empowering them to manage their physical, psychosocial, and environmental health to improve and maintain lifelong well being * Support members through transitional period from shelter to permanent housing as well as once they are housed to settle into their new living situation * Assess and address risks and gaps in care * Maximize members access to available resources * Develop a member-centered plan of care with input from member, caregivers, and health care providers, integrating concepts of cultural sensitivity and privacy practices * Communicate plan of care to Primary Care Physician initially and provide updates, as needed * Ensure members understanding as it relates to language barriers, stress reaction or cognitive limitations/barriers using verbal and nonverbal techniques * Train member on relevant chronic diseases, preventive care, medication management (medication reconciliation and adherence), home safety, etc. * Provide complex care management, including but not limited to ensuring access to care, reducing unnecessary hospitalizations, and appropriately referring to community supports * Advocate for members by assisting them to address challenges and make informed choices regarding clinical status and treatment options * Develop collaborative relationships with clinical providers and facility staff * Employ critical-thinking and judgment when dealing with unplanned issues * Use data as a tool in tracking and trending outcomes and clinical information * Maintain accurate, comprehensive, and current clinical and non-clinical documents * Comply with all initial, annual, and other mandatory trainings, organizational and departmental policies, and procedures, and actively participate in evaluation process * Maintain professional competencies as a Housing Taskforce Care Manager * Conduct other duties as assigned by Manager of Housing Taskforce * Masters Degree in Social Work required * 3 years of prior experience in care management in a health care and/or managed care setting, or other relevant experience working in the field of Social Work or Case Management required * Proficiency with computers, navigating in multiple systems and web-based applications, including Microsoft Word, Excel, Teams, PowerPoint, and Outlook, as well as various web-based applications, and portals. * Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required * Ability to work closely with members and caregivers. * Significant experience working with clients around the issues of homelessness, addictions, mental health, entitlements, and housing * Have a working knowledge of members rights and responsibilities as tenants. * Have experience working on-site in a behavioral health practice setting. * Bilingual (English/Spanish) preferred Licensure and/or Certification Required: Valid unrestricted NYS license as LMSW or LCSW Professional Competencies * Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive * Strong verbal and written communication skills including motivational coaching, influencing and negotiation abilities * Time management and organizational skills * Strong problem-solving skills * Ability to prioritize and manage changing priorities under pressure * Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive * Ability to travel within the MetroPlusHealth service area including making home visits to members, facility visits to clinical providers, and visits to community, faith, and other social service-based agencies. #LI-Hybrid #MPH50

About the Team TEECOMlabs is an in-house research group dedicated to testing, developing, and recommending technology that will inform TEECOM's design and engineering solutions. We’re a close-knit group that enjoys working together to solve interesting challenges. With a focus on learning and growth, our team works hard to better ourselves and explore opportunities for experimentation in the AEC (Architecture, Engineering, and Construction) field. We like to keep ourselves happy while we work. Here at TEECOM, we value a healthy work/life balance. We do our best to ensure that every team member has the resources they need to pursue their professional and personal improvement. Investment time, conference budgets, and optional growth planning with your manager and the CEO are just a few of the ways in which we foster career development. Our team works in a relaxed and education-oriented environment to develop novel solutions to industry-specific problems. We work a sustainable pace of 40 flexible hours a week. Everything we do is predicated on having a great team with a culture of kindness, growth, and learning. About the Position We are looking for a mid-career software developer to join our team of five. In this role, you will primarily work on tools, processes, and abstractions that alter the foundational workflows of the AEC industry. Specifically, your primary project will be advancing the capabilities of an initiative we call ___, which enables discipline experts to encode information about building systems into software so that we can automate significant aspects of our work. This project relies heavily on the dotnet ecosystem, mainly in idiomatic F#, but we are regularly investigating alternative technology stacks with a preference for strongly-typed languages. While new team members are not expected to have already mastered these tools, we expect that you'll come up to speed quickly with support from the current team. You’ll be responsible for developing core functionality of the application, incorporating feedback from stakeholders across the business, and contributing your own ideas. With the small size of our team, you’ll have the opportunity to make a significant impact on the project and learn a lot along the way. Not only will you collaborate on the day-to-day work of moving projects forward, but you'll also work to advance your colleagues through direct and indirect mentorship. Our work on Buildings as Code is ambitious, and while it has a narrow focus today, we fully intend for its scale and scope to continue to grow. While still in the research phase, we are actively applying our work to real projects. The person in this role will help us navigate the path of developing a software as a service application with the potential to incorporate numerous state-of-the-art technologies serving more major technology companies. We expect you'll grow your experience as the features and capabilities of this application itself grow. We see this initiative as an essential part of TEECOM’s future. • We work collaboratively as a distributed team - we are a remote team and we use GitHub, Slack, and video conferencing extensively to collaborate., • We value curiosity and learning - as a research and development team, ___., • We have wide areas of interest - we work on a variety of projects that support the organization through numerous technology stacks and there are many opportunities to learn from folks outside your direct area of responsibility, • We have excellent benefits - we offer trans-inclusive healthcare, investment time, conference budgets, and more., • You are respectful, empathetic, humble, and eager to learn. Like all successful professionals, you are kind and considerate. We want you to take your work seriously and be excited about personal and professional growth., • You are an effective and compassionate communicator. As a distributed team, communication is extremely important to our team’s success., • You are able to solve problems independently and collectively. We encourage autonomy with individual projects, but are always happy to help our teammates when they get stuck. Outside of the R&D team, you are also able to succeed as a individual contributor with the rest of our engineering services organization according to the principles below. • Deploy Technical Expertise: Individual has a deep knowledge of their technical languages and datasets. Individual makes technical decisions based on their experience and can explain their decision process to peers and stakeholders., • Make Difficult Decisions: Individual knows when to say "no" to a feature request and can explain why., • Demonstrate Excellent Communication: Individual can speak and write fluently and clearly on all technical and social topics encountered in their duties., • Lead by Example: Individual sets the example for the team by aligning their actions with their words., • Understand other technical domains quickly with the help of experts and use their feedback to design and implement software components, • Break a large, complex feature down into implementations of types and functions, • Solve compile-time and run-time failures equally, • Give and receive feedback on technical decisions concisely and gracefully, • Read large feature descriptions, clarify them, and independently execute their implementation cleanly and efficiently, • Get excited about niche technical topics, • Come up to speed in a large distributed application quickly, • Lead the implementation of a major new feature in your first 128 days, • Avoid "not my problem" thinking and always use your skills to innovate in how TEECOM delivers its industry-leading engineering services, • Developed a lot of code for applications large and small, ideally with some connection to the AEC industry, • Communicated a lot in writing about the code you and others have developed, • Fluency with a high-level, statically-typed language (E.g. F#, C#, C++, etc.), • Have iterated on your own and others' solutions to a problem, • Understand the value of version control and pull requests that explain why a change is being proposed TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job ID 2026-4638 Category Sales Job Locations US-NY-New York Workplace Arrangement Remote Lead HighImpact AV/IT Strategies as a Senior Pre-Sales Solutions Engineer at Shure As a Solutions Engineer, you'll be a key partner to our B2B customers - helping them understand how Shure's industryleading technology can solve realworld challenges. You'll create demand by proactively engaging prospects, uncovering needs, and proposing smart, tailored AV/IT solutions that elevate the customer experience. You'll use your technical insight to engage customers early, understand their challenges, and recommend the best path forward with Shure solutions. We're looking for someone who communicates with confidence, understands AV/IT systems deeply, and thrives in a consultative, relationshipdriven environment. If you enjoy solving problems, educating customers, and driving meaningful business growth, you'll feel right at home here. This role is based in the New York City, NY area. If you are interested in similar roles in other metropolitan areas across the U.S., please view our openings at Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure's AV and IT solutions. • Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events., • Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches., • Qualify projects and determine their potential readiness to benefit from Shure's solutions., • Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning., • Product Education: Develop and deliver customized content to educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively., • Solution Proposal: Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs., • Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)., • Proactively monitor expansion and growth opportunities with key accounts., • Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences., • Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools., • Represent Shure at Industry events and conferences., • Act as a thought leader to drive adoption of new technologies and best practices., • Lead customized end-user engagement activations., • Bachelor's degree in Engineering, Marketing, Communications, or a related field., • 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products., • Experience providing audio technical support, audio design, and audio equipment set-up., • Background or experience with 1-2 of the following: Integration, conferencing, or networking., • Understanding of industry practices and/or company policies and procedures., • Excellent communication and presentation skills., • Enjoy meeting and dealing with new people., • Knowledge of audio DSP technology., • Expert troubleshooting skills., • Ability to learn new technologies., • Ability to handle multiple assignments, work independently, and see projects through to successful completion., • Detail-oriented, well-organized, and good time management skills., • 50% travel annually - including some weekends - is required. Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas. WHO WE ARE Shure's mission is to be the most trusted audio brand worldwide - and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all. Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia. Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence. THE MIX MATTERS Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply! PAY TRANSPARENCY Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $93,800 to $159,500 with a midpoint target. This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package. WE GOT YOU - Our Benefits At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance. #LI-REMOTE IND123