Scheduling Manager
hace 29 días
Montrose
Job Description Job Summary: *This is a full time, in-office position with frequent overtime and rotating weekends.* The Patient Scheduling/Staffing Manager plans, organizes, directs, and manages all aspects of the clinician staffing department. Provides leadership, guidance, and direction for day-to-day operations and administrative activities, including the authority to make regarding department operations, administration. Leads and/or contributes to the short-term and long-term strategic planning, design, development and implementation of department objectives, processes, and standards. Beyond scheduling, the manager provides leadership, problem-solving, and strategic staffing oversight. KEY RESPONSIBILITIES • Manage daily staffing and scheduling for assigned geographic areas, and the areas of the team., • Create and maintain clinician schedules based on referrals, authorizations, patient needs, and clinician availability., • Organize and prioritize active patient schedules to ensure timely and compliant visits., • Submit completed schedules by the end of each workday., • Maintain and troubleshoot patient and staffing logs on a daily basis., • Track, update, and post clinician availability, skills, and geographic coverage., • Verify clinical competencies of the visiting staff as needed prior to assigning the task., • Maintain accurate and up-to-date information in the EMR system., • Build and maintain strong working relationships with field clinicians., • Communicate clinical issues of the day to Clinical Supervisor if received from the visiting staff., • Communicate effectively with nurses and patients to address scheduling issues and resolve conflicts., • Provide accurate daily schedule updates and routing information to clinicians., • Create efficient and logical nurse routes based on location and visit requirements., • Report scheduling updates and issues to case managers, operations managers, and the Director of Nursing., • Cover for other staff members on-call off days., • Perform other duties as assigned to support operational needs LEADERSHIP RESPONSIBILITIES • Lead and manage and support the scheduling team, ensuring optimal staffing coverage., • Strategically plan schedules based on referral requirements and organizational priorities., • Ensure all schedules are submitted daily, meeting deadlines., • Proactively address and resolve staffing challenges., • Foster strong relationships with clinicians, understanding their skills, availability, and geographical reach., • Provide regular reports and updates to DPCS / Clinical Supervisor on site., • Mentor and develop scheduling coordinators, ensuring high performance and growth., • Ensure staffing aligns with both patient care excellence and operational goals. Benefits: • 401(k), • Vision Insurance, • Dental Insurance, • Medical Insurance, • Paid Time off, • Sick Time, • Holiday Pay, • Paid training Job Type: Full-time Pay: From $50.00 per hour Schedule: • Every weekend, • Monday to Friday Work Location: In person Requirements • High school diploma or equivalent, • Minimum of two years of experience as a Scheduling Manager; home health experience preferred.High School Diploma/GED, • Strong phone and verbal communication skills with active listening., • Bilingual English/Spanish preferred., • Computer literate., • Strong ability to multi-task, set priorities and manage time effectively., • Superb customer service skills – ability to handle diverse customers., • Able to exercise independent judgment and initiative., • Work with minimum supervision., • Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus., • Motivated and fast orienting individual., • Professional and responsible approach to work., • Ability to work under high pressure and in a fast-paced environment., • Flexible and fast learner., • Problem-solving skills., • Critical thinking and ability to use best judgment., • Managerial, operational, and organizational skills.