Buscar empleo: 491 ofertas de trabajo de wage en Cherry Hill, New Jersey (noviembre 2025) - page 2

Consumer Care Representative

hace 9 días

Voorhees Township

Job Description Benefits • 11 Paid Holidays, • 401(k), • 401(k) matching, • AD&D insurance, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible schedule, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Paid training, • Referral program, • Starting at $16.00 - $17.00 per hour plus $630 to be paid towards medical health insurance per month. Job Duties and Responsibilities • Skip-tracing debtors to locate current residence and employment information, • Handling incoming and outgoing collection calls, • Negotiating balance in full payments, payment arrangements or legal referrals, • Reviewing accounts and schedule contact dates for follow-up calls, • Reading and following scripts verbatim, • Follow Federal/State laws and company policies, • Documenting interactions with debtors, • Reading and typing, • Working knowledge of modern office procedures, methods, and computer equipment, • Excellent communication skills, • Principles and practices of customer service, • Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided, • Good organizational skills and attention to detail, • Ability to comply with rules, regulations, laws and methods related to debt collection, • Work independently in the absence of immediate supervision, • Ability to handle and resolve recurring problems, • Successfully complete and pass the FDCPA test, • Successfully be approved to work on the contract, per the client’s requirements, state licensing and background check procedure Clearance As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process. Licensing This position requires you to be eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf. Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices are of equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Medical Benefits For a position at this level, Coast will pay $630 per month for medical coverage for the employee. Coverage begins on the first day of the month following 60 days of employment. Eligibility and participation are subject to the terms outlined in the applicable Summary Plan Description. Dental and Vision For a position at this level, Coast offers optional buy-up plans for dental coverage. Coverage begins on the first day of the month following 60 days of employment. Paid Time Off Paid Holidays: 11 Federal holidays Sick Leave: At the start of employment, employees will begin accruing one hour of paid sick leave for every 30 hours worked, with a maximum accrual. Employees may not use more than 40 hours of sick leave in any benefit year. Paid Vacation: Beginning on the one-year anniversary of employment, 10 days of vacation will be awarded. Thereafter, additional vacation will be awarded on each anniversary with vacation accruals increasing on five-year incremental anniversaries. Retirement Currently offered through TransAmerica. Employees become eligible to participate in Coast’s 401k plan the first day of the quarter following successful completion of a 60-day waiting period beginning with their start date. Eligibility and participation of the 401k plan are governed by the terms and conditions set forth in the Summary Plan Description. Currently, and only by way of summary, Coast will match up to 3% of contributions made after one year of employment. Term Life Insurance For a position at this level, Coast provides company-paid term life insurance with a $10,000 death benefit upon successful completion of a 90-day introductory period. Additional Voluntary Benefits • Health Savings Account (HSA): Available when enrolled in Bronze medical plan, • Accident insurance offered, • Employee life insurance (additional coverage available at employee cost) offered, • Spouse and child life insurance options offered, • Short and long term disability offered, • Employee assistance program (EAP), • Employee referral bonuses This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

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