Wait staff jobs in Atlanta, Georgia - Page 2Create job alerts

Job DescriptionSalary: Guest Services Specialist MISSION Provide world-class guest service by having thorough knowledge of all events, always listening to our guests, anticipating guest needs before they happen, troubleshooting and resolving guest problems, and setting the tone for the guests Sixthman experience. DESCRIPTORS Knowledge, Personality, World Class Service, Consistency, Communicator, Empathy RESPONSIBILITIES • Deliver world-class guest service while striving to anticipate guests needs and exceed expectations, • Represent the Company and serve guests in writing via Email, Live Chat, and social media platforms; verbally through direct communication on phone calls; and in person while working the Companys events., • Develop a thorough understanding of the Companys policies and event details. Be prepared to speak with guests and make the decision as to whether to Hold The Line (listen to their concerns but explain to them why their request cannot be accommodated) or whether to Make It Right (approve an exception, change, accommodation, etc.), • Maintain a thorough and up-to-date knowledge base of all events and venues used, including events hosted on different cruise lines, ships, and resorts, each with its own unique concept, artists, community, activities, and policies. Make recommendations for new documents to be stored via intranet to keep the team informed.Attend several of the Companys events annually and be prepared to serve in the role of Guest Services Lead. This role is the owner of the Sixthman Information desk and is responsible for leading and training new staff (many outside of Guest Services) to deliver service on site and for ensuring that the information desk staff for all shifts are informed with all relevant updates and equipped to deliver world-class service., • Serve as the Guest Services Lead representative on several assigned events, representing the Guest Services team in event planning meetings with the lead community experience specialist, tour manager, talent relations lead, etc, sharing top guest concerns, priorities, and questions that will then help shape the communication plan and therefore the ultimate planning and execution of the event itself., • As Guest Services Lead on events, proactively ensure collection of past dues and missing guest information, work wait lists and upgrade lists, keep track of declined automated billing, and complete other admin tasks., • Collaborate with Community Experience Specialists to anticipate, identify, and proactively respond to escalated guest concerns related to their events., • Identify patterns and/or escalated concerns for certain events observed through direct guest contact and work with your leader to escalate issues that need immediate attention and resolution, including recommending any potential solutions you think would resolve the guest concerns., • Work with guests to identify opportunities for alternative past due payment plans; make and follow up on arrangements to bring balances current., • Ask questions of your peers and leaders about systems, processes, marketing levers, and anything else that could create guest concerns. Make recommendations for changes with the focus on improving the reservation experience. Challenge the status quo., • Troubleshoot guest issues with third-party vendors and partners, including: Travel Insurance, Cruise Lines, Resorts, Hotels, and Merchandise pre-sales., • Consistently respond to guest inquiries in a timely and courteous manner., • Work with the IT team to recommend innovations and improvements to our websites and booking pages, as well as other proprietary tools, including our booking system and intranet that impact Guest Services., • Additional projects and duties as assigned. QUALIFICATIONS AND EXPERIENCE • Bachelors degree or equivalent experience, • 2+ years of experience required (Customer Service experience preferred. Must have good verbal, written and interpersonal skills, • Strong analytical skills, • Problem-solving abilities, • Detail-oriented with high accuracy, • Excellent organization skills and ability to multitask, • Ability to work under pressure and adapt to changes or challenges, • Computer proficiency (Email, Word, and strong Excel skills), • Must be able and willing to commute to our Sixthman office located in Atlanta, GA WHO LEADS YOU Supervisor of Guest Services EQUAL EMPLOYMENT OPPORTUNITY: Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law.EEO is the law|EEO is the law GINA Supplement Applicants have rights under Federal Employment Laws.FMLA|EPPA|Job Safety and Health: Its the Law

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team. WHAT YOU CAN EXPECT TO DO All clinical team members: * Treat each patient and customer with the highest level of compassion & care. * Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. * Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. * Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. * Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. * Contribute to incoming outpatient care and ongoing inpatient care. * Participate in giving and receiving patient rounds to ensure continuity of care. * Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. * Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. * Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. * Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: * Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. * Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. * Perform advanced diagnostic techniques including ultrasonography and paracentesis, * Participate in formulating treatment, anesthetic, and nursing care plans. * Conduct treatments using clinical decision-making skills according to protocolized plans. * Aid in managing patient care workload to ensure the patients are receiving uncompromised care. * Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth. * Collaborate and share knowledge with teammates to ensure optimal patient care. * Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED * High school diploma or equivalent * Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. * Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. * Basic computer skills to use practice management, electronic medical record, and collaboration software. * 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. * Excellent communication skills (written, verbal and electronic) with the team and with customers * Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. * Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading‌ ‌compensation‌ * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Referral rewards - tell your friends why they should come work for VEG too! * Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌ * Growth‌ and relocation ‌potential‌ ‌ ‌ * Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌ * Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team. WHAT YOU CAN EXPECT TO DO All clinical team members: * Treat each patient and customer with the highest level of compassion & care. * Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. * Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. * Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. * Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. * Contribute to incoming outpatient care and ongoing inpatient care. * Participate in giving and receiving patient rounds to ensure continuity of care. * Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. * Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. * Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. * Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: * Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. * Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. * Perform advanced diagnostic techniques including ultrasonography and paracentesis, * Participate in formulating treatment, anesthetic, and nursing care plans. * Conduct treatments using clinical decision-making skills according to protocolized plans. * Aid in managing patient care workload to ensure the patients are receiving uncompromised care. * Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth. * Collaborate and share knowledge with teammates to ensure optimal patient care. * Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED * High school diploma or equivalent * Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. * Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. * Basic computer skills to use practice management, electronic medical record, and collaboration software. * 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. * Excellent communication skills (written, verbal and electronic) with the team and with customers * Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. * Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading‌ ‌compensation‌ * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Referral rewards - tell your friends why they should come work for VEG too! * Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌ * 401K‌ ‌w/‌ ‌company‌ ‌match‌ * Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌ * Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career! * Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌ * Growth‌ and relocation ‌potential‌ ‌ ‌ * Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌ * Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Wanted: Calling All High Volume Plaintiff Personal Injury Attorney - Auto Accidents This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $165,000 - $185,000 per year A bit about us: Wanted: Calling All High Volume Plaintiff Personal Injury Attorneys with 7+ years of Auto Accident experience We continue to grow and are opening a new office in the Buckhead/Atlanta, Georgia area. We are a well-established plaintiffs’ law firm dedicated to representing personal injury victims across the country. With a collaborative environment and a robust infrastructure supporting our attorneys, we offer attorneys the opportunity to make a real impact while handling high-value cases from start to finish. This is an in-office position at our new location in Buckhead, GA. Don't wait. Interviews are going on now! Why join us? Competitive Base Salary: Up to $185,000 (DOE) Established, Nationally Recognized Firm Autonomy in Case Management with Collaborative Support Work on Meaningful Cases that Directly Help Individuals Potential for Growth in a Rapidly Expanding Legal Practice Benefits: • Health and Dental insurance, • Excellent Paid Time Off, • and so much more... Job Details Primarily responsible for the management of all aspects of personal injury cases from inception through close of case. Must-Have Requirements • Active Georgia law license, • 7+ years of experience managing personal injury cases (primarily motor vehicle accidents), including litigation, • Proven ability to oversee and direct legal staff, • Skilled in negotiating and settling pre-litigation claims, • Strong familiarity with case deadlines and Statute of Limitations management, • Excellent drafting and argumentation of legal documents, • Ability to collaborate across multiple firm locations Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Description Position: Lead Toddler Teacher Schedule: Full-Time About Us: At Supreme ABC's Learning Academy, we’re more than just a childcare center — we’re a family. Our mission is to create a warm, loving, and engaging environment where every child feels safe, valued, and excited to learn. We believe in teamwork, open communication, and creating a supportive space for both our children and our staff. About the Role: We’re looking for a caring and dependable Lead Toddler Teacher to join our family! Our ideal candidate has a big heart for children and a passion for helping them reach important milestones. As the lead teacher, you’ll guide your classroom with patience, creativity, and consistency, while helping our toddlers explore the world around them in a safe and nurturing way. What You’ll Do: • Create fun, age-appropriate activities that help children grow socially, emotionally, and academically., • Build strong, trusting relationships with each child and their family., • Maintain a clean, safe, and welcoming classroom environment., • Work closely with your classroom team and help guide assistant teachers., • Communicate openly with parents about their child’s day, progress, and milestones., • CDA, Associate’s, or Bachelor’s in Early Childhood Education (preferred)., • 1–2 years of experience working with toddlers in a licensed center., • CPR and First Aid certified (or willing to obtain)., • A nurturing, energetic, and positive attitude., • Family-like atmosphere and supportive team, • Opportunities for growth and training, • Competitive pay and benefits Apply Today! Send your resume to [] — we can’t wait to welcome you to our family! Company DescriptionSupreme ABCs Learning Academy is dedicated to providing the best quality of care for children by creating a loving relationship between staff members and parents as well.Supreme ABCs Learning Academy is dedicated to providing the best quality of care for children by creating a loving relationship between staff members and parents as well.

Job Description Position: Adoption Counselor Department: Placement Reports To: Adoptions Supervisor Location: Community Animal Center 3180 Presidential Drive Atlanta, GA 30340 Summary: LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals. This position assists with counseling the public about potential pets for adoption, reviewing adoption applications submitted by the public based on written guidelines, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoption Counselor is also responsible for welcoming visitors and ensuring top-notch customer service to all who stop by. Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed. Uphold the standards and values of LifeLine Animal Project: Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous -- Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity Adoption Counseling and Customer Service: • Guide adopters through the application process, use matchmaking criteria to connect potential adopters to their future pets to best ensure positive outcomes., • Answer questions from the public about pets for adoption, including the behavior of specific breeds, dog and cat behavior, future medical care, and other pertinent information., • Compassionately, educate adopters and the public about responsible pet ownership, including housetraining, veterinary care, and preventive health., • Conduct meet and greets with dogs, cats and other animals., • Manage visitor flow to ensure a positive and efficient experience., • Assess animals and direct visitors and inquiries to the appropriate area or department., • Triage animal medical needs and escalate emergencies as needed to support LifeLine’s mission to save lives., • Assist visitors with check-in procedures and guide them to their desired areas and appropriate department or personnel., • Reduce wait times for all clients., • Take responsibility to assist during high-traffic times, staff shortages, or special events to ensure smooth front desk and adoption operations., • Maintain clear, strong communication with the clinic team to ensure all medical needs of an adoptive pet are met prior to departure. Administrative and Record-Keeping: • Process adoption paperwork, including contracts, adoption fees, and payment documentation., • Prepare and organize paperwork for adoption, ensuring it is complete and signed by adopters., • Exhibit exceptional stewardship by accurately handling and processing adoption fees, completing cash box closing for the adoption cash box., • Answer inquiries and respond to emails and phone calls related to adoption processes, pet inquiries, and other shelter services., • Maintain accurate records of adoption applications, inquiries, and related documents in the shelter management software., • Prepare and organize paperwork for adoption, ensuring it is complete and signed by adopters., • Schedule adoption pickups., • Assist with owner surrender counseling, providing resources and guidance for pet owners in need., • Update and manage visitor logs and records as needed. General Responsibilities: • Maintain a general understanding of all shelter operations, including animal care, adoption policies, volunteer opportunities, foster programs and any other operational processes., • Stay informed about current animals in the shelter, including their needs, personalities, and status., • Courageously, collaborate with other shelter staff to address any issues or concerns that arise., • Welcome visitors with a friendly and professional demeanor., • Assess and escalate any visitor concerns or complaints to the relevant department manager with professionalism and empathy., • Receive mail and donations, organize and distribute appropriately., • Responsible for turning on music daily and ensuring the foster flyers in the lobby stay up to date., • Respect, embrace, and celebrate diversity by always operating with a judgement-free mindset and consider our Adopters Welcome policy when greeting and working with visitors., • Help build a community of animal welfare advocates by supporting and engaging the volunteers who aid the placement teams., • Continue education by participating in LifeLine’s 40-hour annual training requirement., • Maintain a clean and tidy work area, including keeping the front area and lobby clean and organized., • Other tasks as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • Multilingual preferred., • Compassion for animals and the people who love and care for them., • Passion for animal welfare and a strong understanding of animal care and adoption processes., • Ability to serve the public and fellow employees with honesty and integrity., • Excellent customer service skills., • Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups., • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively., • Proficiency in basic computer applications (e.g., MS Office, email) and experience with database systems is a plus., • Familiarity with G-suite applications, specifically google sheets., • Ability to stand for extended periods and to bend and reach to perform assigned work activities., • Ability to work well in a fast-paced, team-oriented environment., • Comfortable working with dogs and cats of all sizes, breeds, and temperaments., • Ability to follow safety protocols and handle challenging situations with calmness and professionalism., • Ability to work collaboratively with multiple departments to ensure efficient shelter operations., • Ability to adapt to changing circumstances and remain composed under pressure., • Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly., • Must be able to work weekends, holidays, and varying shifts based on shelter needs., • Must have a means of travel that ensures prompt arrival for work shifts., • Must pass a background check. Education and/or Experience: High school diploma or equivalent; college degree or relevant coursework preferred. 18 years or older. One or more years’ experience in animal related field or animal sheltering preferred. Previous experience in customer service, hospitality, or a similar role is highly desirable. Administrative data management experience preferred. Fear Free Sheltering preferred. Work Environment: While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Total Loss Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Minimum of 5 years of commercial total loss experience on point and concentrated in transportation claims adjusting, ideally with:, • Total Loss adjusting experience, • First-party Comp and Collision, • Third-party Property Damage Liability, • Experience with Ride Share (or TNC/Livery) is required., • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home stateBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Team Lead, Litigation at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto delivery & ride share claims, including coverage and litigation., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Oversee a team of commercial auto adjuster direct reports, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Serve as backup/ leader when the Manager is out of office, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees Requirements • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 5+ years of insurance claims experience in multiple lines of business with litigated bodily injury experience, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery & rideshare claims is required, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Are You the Enforcer We Need? Our company is seeking a strong, no-nonsense Operational Manager who is not afraid to hold staff accountable every single day. If you're highly organized, direct, firm but fair—and you don’t tolerate excuses—this is your opportunity to lead and take full charge of operations at a Community Living Arrangement (CLA) that supports individuals with intellectual disabilities, autism, and mental health needs. This role requires someone who will show up, speak up, and straighten things up. You’ll oversee daily shifts, ensure every employee is working their assigned hours, verify that every file is in compliance, and conduct weekly chart reviews—while leading with authority and consistency. Key Responsibilities * Daily Staff Oversight: Monitor and confirm that staff are clocking in/out properly, present for their shifts, and fulfilling all assigned duties. * Accountability Enforcement: Address lateness, absences, and performance issues immediately and directly—no hand-holding, no repeated reminders. * File & Documentation Review: Ensure all staff files, client charts, and daily logs are complete, current, and audit-ready. Review charts weekly. * Training & Compliance: Make sure all team members are trained, certified, and following policies. Schedule and enforce training requirements (CPR, First Aid, CPI, etc.). * Administrative Coordination: Maintain schedules, conduct walkthroughs, support emergency responses, and coordinate communications across teams. * Operational Leadership: Implement new procedures, improve workflows, and run the program like a business—efficient, timely, and on point. * Behavioral Program Support: Oversee staff working with clients who have complex behaviors and mental health needs. Ensure staff are following behavior plans and de-escalation techniques. Requirements * Managerial Experience in home care, mental health, disability services, or a similar high-responsibility field * Strong leadership personality—you set the tone, demand excellence, and follow through * Proficient in Microsoft Excel, PowerPoint, and tracking staff hours/schedules * Able to work flexible hours, including evenings or weekends if necessary * CPR, First Aid, and CPI certifications (or willingness to complete upon hire) * Extremely detail-oriented with a sharp eye for paperwork and deadlines * Comfortable working independently and making tough decisions Who You Are * You don’t need to be told twice what needs to be done—you already did it. * You run a tight ship, keep people on track, and demand accountability. * You’re solution-focused, confident, and not afraid to correct staff on the spot. * You bring structure, strategy, and results—not chaos or compromise. Ready to Take Control? Our company needs someone who doesn’t wait for permission to lead. If you’re the kind of Operational Manager who calls out what’s wrong and fixes it fast, this is the role for you. Apply now and help us deliver the consistent, compliant, and compassionate care our clients deserve—by holding our team to the highest standard, every day. Company DescriptionJoin a company with over 20 years of success and stability! With a team of approximately 30 employees and an impressively low turnover rate, many of our staff have been with us for 10 years or more. We pride ourselves on fostering a close-knit, family-like work environment where collaboration and support are key. Enjoy the benefits of flexible hours, a positive workplace culture, and generous incentives, including bonuses. If you're looking for a place to grow and feel valued, this is the opportunity for you!Join a company with over 20 years of success and stability! With a team of approximately 30 employees and an impressively low turnover rate, many of our staff have been with us for 10 years or more. We pride ourselves on fostering a close-knit, family-like work environment where collaboration and support are key. Enjoy the benefits of flexible hours, a positive workplace culture, and generous incentives, including bonuses. If you're looking for a place to grow and feel valued, this is the opportunity for you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role The Reserv Licensing Manager will act as the central point of contact for all things related to adjuster licensing and compliance, ensuring that the organization operates within legal and ethical boundaries. The Reserv Licensing Compliance Analyst will oversee and execute the process of ensuring that our adjusters are properly licensed and compliant with all relevant regulations. This includes developing and implementing licensing strategies, managing the application and renewal process, and staying abreast of changes in licensing laws and regulations. They will also play a key role in educating staff and stakeholders on licensing requirements and ensuring the organization meets all compliance obligations. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of US Adjuster licensing., • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate professional who cares about their team, the customer, and their experience., • Empathetic peer leader. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems., • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts. Problem solver., • You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process., • Licensing Management: Build and Oversee the adjuster licensing process, from initial application to renewal, ensuring all adjusters are properly licensed in the relevant states., • Regulatory Compliance: Monitor and interpret changes in insurance regulations related to adjuster licensing and ensure the organization adapts its practices accordingly., • Policy and Procedure Development: Create, implement, and maintain policies and procedures related to adjuster licensing and compliance., • Training and Education: Educate claims staff, adjusters, and other stakeholders on licensing requirements, compliance procedures, and best practices., • Communication and Collaboration: Maintain open communication with regulators, internal teams, and external partners regarding licensing and compliance matters., • Risk Management: Identify and assess and mitigate potential risks related to licensing and compliance and develop strategies to mitigate those risks., • Monitoring and Reporting: Track licensing deadlines, manage compliance reporting, and provide regular updates on licensing and compliance status. Requirements, • 4 years' experience in adjuster license management: In-depth understanding of insurance laws and regulations, particularly those related to adjuster licensing. Proven experience with the adjuster licensing process, including applications, renewals, and continuing education requirements., • 3 years' experience in building and leading high-performing teams., • Experience in claims operations or working with claims., • Demonstrated ability to develop and implement compliance programs and initiatives across multiple areas of compliance., • Excellent analytical and problem-solving skills with the ability to analyze regulatory changes and their impact on the business., • Strong drafting and policy-writing skills, with the ability to create clear, concise, and comprehensive policies, procedures, and training materials., • Experience working collaboratively with cross-functional teams and technology departments to develop and implement automated compliance solutions., • Exceptional communication and interpersonal skills with the ability to effectively communicate complex compliance matters to employees at all levels of the organization., • Detail-oriented with strong organizational skills and the ability to prioritize and manage multiple tasks and deadlines.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description We’re seeking a positive, personable Account Manager who can offer high-quality, dependable support to both our operations staff and sales team and help improve our efficiency. The Account Manager will need to be ready to assist in the continued growth and development of our boutique firm’s portfolio of clients. Through our ongoing growth initiatives and strategic affiliate relationships, our firm has grown consistently over the 15+ years. Unique concepts and original approaches to problems help us to differentiate ourselves from the competition. Our operations staff and sales team need an infusion of talent to help drive our firm’s next phase of progress. We are seeking a highly-motivated, self-disciplined individual with integrity to join our team. If you are a strong communicator who demonstrates professionalism and you are interested in applying your skills to facilitate Agile’s robust growth, we encourage you to apply today. Applicants must have the ability to come into our Norcross office a minimum of 2x per week, but the hours are flexible and we are willing to work with your schedule to develop a routine that works for you. You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Compensation and Benefits: • Base pay of $15 per hour, • Health insurance for full time, • Company 401(k) program, with employer matching for full time, • Company profit-sharing program for full time, • Paid vacation and holidays Compensation: $15 per hour Responsibilities: • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary, • Ensure customer account information is up-to-date, • Interact with the sales lead to maintain and improve service and product knowledge, • Create records of customer interactions and follow up to ensure all questions have been answered, • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints, • Assist operations staff by contacting client’s vendors via phone and email to request and receive the required paperwork that supports our sales tax refund filings, • Assist operations staff by contacting client’s vendors via phone and email to distribute exemption certificates, • Assist operations staff by keeping track of which vendors have provided or received the correct paperwork, • Assist sales director with the research of pre-qualified organizations to identify and/or confirm correct individual within the organization whom to call, • Assist sales director by screening potential clients by gathering information to be later used in reports Qualifications: • Display strong communication skills, active listening skills, and personal skills, • Experience working in a customer-oriented atmosphere, • Ability to convey professionalism via phone and email, • Superior organizational skills to monitor the status of several different projects, • Need to be able to come into the office a minimum of 2x week, • Work well with others and be a team player, • Intermediate skills with Microsoft Office Suite (i.e. Word, PowerPoint, and Excel), • Prior administrative experience in the accounting, tax, or consulting industries a plus, • Ability to prioritize and meet deadlines in a corporate environment, • BA/BS preferred About Company Agile’s Purpose: We assist clients by aligning their tax and accounting systems with current sales & use tax laws. That enables them to either maximize the benefit of the exemptions for which they qualify or become and remain compliant with their ongoing sales & use tax collection, reporting, and filing obligations. Agile’s Vision: To establish & maintain a reputation with consumers for developing & delivering the most innovative, personalized, and comprehensive sales and use tax solutions to clients.