FOH Shift Lead
15 days ago
Austin
Job DescriptionDescription: Join Our Team at Ramen Tatsu-Ya Lakeline! Perks Include: • Flexible Scheduling, • Paid On-the-Job Training, • Advancement Opportunities (promotions from within), • Free Meals During Shifts, • Employee Referral Rewards (50% on first paycheck, 50% on second paycheck), • Discounts offered at all Tatsu-Ya locations, • Sick Time Off for full-time employees (5 days), • Opening and Closing Procedures: Efficiently manage the opening and closing tasks for the shop, including setting up and breaking down stations, ensuring all systems are operational, and conducting end-of-shift audits., • Station Management: Work across all front-of-house stations to ensure smooth operation, adherence to service standards, and proper training., • Training: Provide training and support to new and existing staff, ensuring they understand their roles, responsibilities, and the company's service standards., • Guest Services/Hospitality: Ensure excellent guest service by addressing guest needs, resolving complaints, and maintaining a welcoming environment., • Comps and Voids: Manage and authorize comps and voids as necessary, ensuring proper documentation and approval., • Clock Ins and Outs: Check and verify clock ins and clock outs to ensure accurate timekeeping and payroll records. Requirements: Requirements: • Must be 18+ years old., • Valid food managers and TABC certificates., • Ability to work in a fast-paced environment and lift 25-50 lbs.