Assistant General Manager
5 days ago
Austin
Our legendary Dallas restaurant is seeking an Assistant General Manager. This role plays a critical leadership role in the daily operations of a high-volume, upscale dining establishment with a high check average and approximately $10M in annual revenue. The AGM partners closely with the General Manager to drive financial performance, build strong guest relationships while delivering exceptional experiences, and lead a large, professional service team. This role requires strong operational discipline, refined hospitality instincts, passion for F&B, and the ability to lead in a fast-paced, high-expectation environment. Operations & Guest Experience • Support the General Manager in overseeing all front-of-house operations to ensure consistent execution of brand standards and service excellence., • Actively manage the floor during peak service periods, engaging with guests, resolving issues in real time, and ensuring an elevated dining experience., • Ensure seamless coordination between FOH and BOH teams to support timing, quality, and guest satisfaction., • Assist in managing a $10M operation with accountability for revenue growth, cost controls, and profitability., • Monitor and control labor costs through effective scheduling, forecasting, and productivity management., • Support inventory controls, purchasing procedures, and cash-handling policies., • Lead, coach, and mentor managers, supervisors, and hourly team members to build a high-performing hospitality culture., • Support hiring, onboarding, training, and ongoing development of FOH leadership and service staff., • Foster a professional, inclusive, and accountability-driven work environment., • Ensure compliance with all company policies, health department regulations, labor laws, and alcohol service requirements., • Maintain accurate documentation related to scheduling, payroll, incident reports, and disciplinary actions., • Minimum 3–5 years of management experience in an upscale, high-volume restaurant environment., • Proven experience supporting or leading operations with $7–10M+ in annual revenue., • Strong base of beverage knowledge, especially in managing beverage programs., • Strong understanding of fine dining or polished casual service standards and high check averages., • Demonstrated ability to lead large teams in a fast-paced, high-pressure environment., • Solid financial acumen, including labor management, inventory, and P&L analysis., • Hands-on leadership style with strong floor presence., • Advance knowledge of wines, beers, cocktails, and spirits., • High emotional intelligence anda guest-focused mindset., • Ability to balance operational execution with strategic thinking., • Flexible schedule with availability for nights, weekends, and holidays., • Competitive salary commensurate with experience, • Medical, dental, and vision benefits, • Paid time off and dining discounts, • Growth opportunities within a premium hospitality organization